Beruflich Dokumente
Kultur Dokumente
com
________________________________________________________________________
Marketing Research –MK0004
PART A
Q1.What is the main criteria to choose the best of the given alternatives for good research
study?
(a) long run sales
(b) brand-name recognition
(c) trail purchase by users of competing brands
(d) all of the above
Q2.What is the key points to be considered while doing research design in case of
descriptive and diagnostic research studies?
(a) formulating the objective of study
(b) selecting the sample
(c) collecting the data
(d) all of the above
_____________________________________________________________________ 1
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q7.What is the key stages of marketing research?
(a) situation analysis
(b) strategy development
(c) implementation
(d) all of the above
Q9. What is the right of any respondent who participates in a research project?
(a) the right to privacy
(b) the right to safety
(c) the right to the research results
(d) all of the above
_____________________________________________________________________ 2
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q14.How many parties are involved in a marketing project?
(a) 5
(b) 3
(c) 2
(d) 6
_____________________________________________________________________ 3
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q21.What is the components of measurement accuracy?
(a) validity
(b) reliability
(c) sensitivity
(d) all of the above
Q24.This does not involve control over extrinsic and intrinsic variables.
(a) direct observation
(b) uncontrolled observation
(c) participant observation
(d) uncontrolled observation
Q27.It means selecting sample units in a juts “hit and miss” fashion.
(a) accidental sampling
(b) purposive sampling
(c) quota sampling
(d) snow-ball sampling
_____________________________________________________________________ 4
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q28.Which of the following is included in the organizational data?
(a) race
(b) intention
(c) resources
(d) cities
Q33.This method deliberate selection of sample units that conform to some pre-
determined criteria.
(a) accidental sampling
(b) purposive sampling
(c) quota sampling
(d) snow-ball sampling
_____________________________________________________________________ 5
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q35.What is the advantages of cluster sampling?
(a) easier
(b) more convenient
(c) does not require more time
(d) all of the above
_____________________________________________________________________ 6
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q42.What is the considerations for preparing oral presentations?
(a) don’t read
(b) use visual aids
(c) involve the audience
(d) all of the above
Q44.What is the features of Ethical Issues –Code of Conduct, Data –Protection Act?
(a) the code of professional ethics and practices
(b) to maintain high standards of competence and integrity in marketing and survey
research
(c) both a and b
(d) none of the above
Q45. What is the right of any respondent who participates in a research project?
(a) the right to privacy
(b) the right to safety
(c) the right to the research results
(d) all of the above
Q46. Thinking of the phases through which a group passes, which ONE of the following
steps comes after the others?
(a) Forming
(b) Norming
(c) Performing
(d) Storming
_____________________________________________________________________ 7
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q48.What is the features of the Code of professional Ethics and practices instituted by
the Marketing Research Association?
(a) to maintain high standards of competence and integrity in marketing and survey
research
(b) to exercise all reasonable is and to observe the best standards of objectivity and
accuracy in the development, collection, processing and reporting of maintaining and
survey research information
(c) both a and b
(d) none of the above
Q49. A systematic search for a supplier includes various steps. Which ONE of the
following steps should come before the others?
(a) An informant
(b) A research agency
(c) A client
(d) A respondent
(a) Archie
(b) Google
(c) Dewey
(d) Yahoo
_____________________________________________________________________ 8
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q54. The Freedom of Information Act 2000 concerns:
(a) An article
(b) A book index
(c) A complaint letter
(d) A research report
Q58. Which ONE is the most damaging problem for the researcher with secondary data?
Q59. Which ONE of these types of secondary data sources is internal? (Consider them
from the viewpoint of a computer games software seller.)
_____________________________________________________________________ 9
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q60. Which ONE of these types of secondary data is external? (Consider them from the
viewpoint of a computer games software seller.)
Q61. Which ONE of these will best help us to assess the reliability of information found
in desk research?
Q63. Which ONE of the following decades marks when group discussions were fully
accepted in marketing research?
(a) 1920s
(b) 1930s
(c) 1950s
(d) 1970s
Q65. Which ONE of the following is NOT the purpose of qualitative research?
_____________________________________________________________________ 10
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q66. The face-to-face focus group is the best tool to:
(a) Awareness of body language does not help inquiry in any way
(b) Single signs have specific single meanings
(c) We must consider a cluster of individual signs
(d) It is what is said that matters, not how it is said
PART B
_____________________________________________________________________ 11
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q5.____________ happens to be the most simple and fruitful method of formulating
precisely the research problem or developing hypotheses.
(a) the survey of concerning literature
(b) experience survey
(c) besides, the bibliographical survey of studies
(d) all of the above
Q7. __________ is based on the normal probability distribution and is used for judging
the significance of several statistics measures, particularly the mean.
(a) z-test
(b) t-test
(c) f-test
(d) none of the above
Q9. _________ is based on chi-square distribution and as a paramedic test is used for
comparing a sample variance to a theoretical population variance is unknown
(a) z-test
(b) t-test
(c) f-test
(d) all of the above
_____________________________________________________________________ 12
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q11.___________ is already made in one’s is of interest may as well as made by the
researcher for precisely formulating the problem.
(a) the survey of concerning literature
(b) experience survey
(c) besides, the bibliographical survey of studies
(d) all of the above
Q13._________ describes as fully as possible the kind of information the decision maker
needs.
(a) exploratory research
(b) clear research objectives
(c) both a and b
(d) none of the above
_____________________________________________________________________ 13
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q18.____________ will suggest further relevant variables and help the researcher absorb
the vocabulary and point of view of the typical respondent.
(a) exploratory research
(b) clear research objectives
(c) both a and b
(d) none of the above
Q19.___________ means that we should plan the experiment in a manner that we can
perform a two-way analysis of variance.
(a) the principle of replication
(b) the principle of randomization
(c) principle of local control
(d) all of the above
Q23. _________refers to the subsection of the final sample form a pre-selected larger
sample that provided information for improving the final selection.
(a) Probability or random sampling
(b) systematic random sampling
(c) double sampling and multiphase sampling
(d) proportionate stratified sampling
_____________________________________________________________________ 14
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q24.____________ can occur when data from the questionnaire is coded, edited.
(a) Design error
(b) sampling error
(c) data analysis error
(d) non-sampling error
Q25._____________ means the survey of people who have had practical experience with
the problem to be studied.
(a) the survey of concerning literature
(b) experience survey
(c) besides, the bibliographical survey of studies
(d) all of the above
_____________________________________________________________________ 15
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q31.__________ , also called researcher-induced errors.
(a) Design error
(b) sampling error
(c) selection error
(d) non-sampling error
Q33.What is the main understanding between the manager and the researcher for the
research purpose?
(a) users of the research results
(b) problems or opportunities to be studied
(c) decision alternatives being studied
(d) all of the above
_____________________________________________________________________ 16
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q38.In ___________ the respondents is asked to sort the various characteristics or
objects that is being comprised into various groups.
(a) single item scale
(b) itemized scale
(c) Q-sort scaling
(d) rank order scale
Q40. In the _________, the various categories of the scale are depicted pictorially.
(a) single item scale
(b) itemized scale
(c) comparative scale
(d) pictorial scale
Q41.____________ is a special kind of interval scale that has a meaningful zero point.
(a) nominal scale
(b) ordinal scale
(c) interval scale
(d) ratio scale
_____________________________________________________________________ 17
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q45.In _______ the numbers used to rank the objects also represent equals increments of
the attribute being measured.
(a) nominal scale
(b) ordinal scale
(c) interval scale
(d) ratio scale
Q50. What are the factors that affect the level of significance?
(a) the size of the sample
(b) the variability of measurements within samples
(c) the magnitude of the difference between samples
(d) all of the above
_____________________________________________________________________ 18
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q52.In ___________ the reader is less interested in the methodological details, but more
interested in the findings of the study.
(a) Popular reports
(b) Technical reports
(c) Research article
(d) Summary reports
Q53.___________ narrates what has been done so as and what was its outcome.
(a) Interim reports
(b) Technical reports
(c) Research article
(d) Summary reports
Q56. In _____________, comprehensive full report of the research process and its
outcome.
(a) Popular reports
(b) Technical reports
(c) Research article
(d) Summary reports
_____________________________________________________________________ 19
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q58.__________ is the percentage of media space or time a brand has of the total media
share of that industry, often, measured simply as dollars the total media share for that
industry.
(a) Market share
(b) Recall share
(c) Advertising share
(d) R & D share
Q59.__________ is the percentage of customers who name the brand when they is asked
to name the first brand that comes to mind when they consider buying a particular type pf
product.
(a) Market share
(b) Recall share
(c) Advertising share
(d) R & D share
Q60. What is the difference between the terms market research and marketing research?
(a) Market research concerns strategic decisions, marketing research does not
(b) Market research concerns operational decisions, marketing research does not
(c) Marketing research looks at academic matters, market research does not
(d) None of the above
Q62. Which one of these has less to do with marketing research than the others?
(a) FIS
(b) CAPI
(c) MKIS
(d) MDSS
(a) Depths
(b) Group Discussions
(c) Delphi
(d) Ethnography
_____________________________________________________________________ 20
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q64. Which of these quantitative methods is favoured in Europe?
(a) Telephone
(b) Postal
(c) Face to Face
(d) Online
(a) IPSOS
(b) MRS
(c) GFK
(d) TNS
(a) CIM
(b) ESOMAR
(c) MRS
(d) NRS
(a) objective.
(b) old-fashioned.
(c) subjective.
(d) too simple.
PART C
_____________________________________________________________________ 21
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q2.What is the benefits of secondary data?
(a) can be secured quickly and cheaply
(b) longer reference
(c) both a and b
(d) none of the above
Q8.It is used in experiments where the effects of varying more than one factor are to be
determined.
(a) randomized block design
(b) Latin square design
(c) factorial design
(d) none of the above
_____________________________________________________________________ 22
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q9. Arrange the fooling in the order as they are required in the research studies:
(i) what research should be done? (ii) how should the research be designed to achieve the
research objectives (iii) why should we do research? (iv) is it worth doing research?
(a) ii,iii,iv,i
(b) i,iii,ii,iv
(c) iii,i, iv, ii
(d) iv,ii,i,iii
_____________________________________________________________________ 23
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q16. This sampling technique gives each element an equal and independent chance of
being selected.
(a) Probability or random sampling
(b) Simple random sampling
(c) Stratified random sampling
(d) proportionate stratified sampling
Q17.Thus sampling involves drawing a sample from each stratum in proportion to the
latter’s share in the total population.
(a) Probability or random sampling
(b) Simple random sampling
(c) Stratified random sampling
(d) proportionate stratified sampling
Q21.This does not involve the physical presence of the observer, and the recording is
done by mechanical; , photographic or electronic devices.
(a) indirect observation
(b) controlled observation
(c) participant observation
(d) uncontrolled observation
Q22.This method is used when the population contains some small but important
subgroups, when groups are quite heterogeneous.
(a) Probability or random sampling
(b) Simple random sampling
(c) Stratified random sampling
(d) disproportionate stratified random sampling
_____________________________________________________________________ 24
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q28.This is the colorful name for a technique of building up a list or a sample of a special
population by using an initial set of its member as informants.
(a) accidental sampling
(b) purposive sampling
(c) quota sampling
(d) snow-ball sampling
_____________________________________________________________________ 25
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q30.Arrange the following steps in the order as they are required to develop a good
questionnaire:
(i) plan what to measure (ii) formulate questions to obtain the needed answers (iii) correct
the problems and pre-test again
(a) i,ii,iii
(b) iii,i,ii
(c) ii,iii,i
(d) iii,ii,i
Q31.In this observation the observer is a part of the phenomena or group which is
observed and he acts as both an observer and a participant.
(a) direct observation
(b) controlled observation
(c) participant observation
(d) uncontrolled observation
Q32. This means observation of an event personally by the observer when it takes place.
(a) direct observation
(b) controlled observation
(c) participant observation
(d) uncontrolled observation
Q33.In this method, the observer stand apart and does not participate in the phenomenon
observed.
(a) direct observation
(b) controlled observation
(c) non-participant observation
(d) uncontrolled observation
_____________________________________________________________________ 26
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q36.This method is sampling is an alternative to random selection.
(a) Probability or random sampling
(b) systematic random sampling
(c) Stratified random sampling
(d) proportionate stratified sampling
_____________________________________________________________________ 27
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q43.This step consist in making a formal statement of the null hypothesis.
(a) Making a formal statement
(b) Selecting a significant level
(c) Deciding the distribution to use
(d) Calculation of the probability
Q44.In this step, one has to calculate the probability that then sample result would
diverge as widely as it has from expectations.
(a) Making a formal statement
(b) Selecting a significant level
(c) Deciding the distribution to use
(d) Calculation of the probability
_____________________________________________________________________ 28
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q50.Which of the following is included in the body of the report?
(a) list of tables
(b) certificates
(c) methodology
(d) title page
_____________________________________________________________________ 29
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q56.Match the following:
1.the percentage of customers who name the brand
when they is asked to name the first brand that
comes to mind when they consider buying a
particular type pf product. a. Recall share
2. measured as a percentage of total industry sales
over a specified period. b. Market Share
3. the percentage of media space or time a brand
has of the total media share of that industry,
often, measured simply as dollars the total media
share for that industry. c. Advertising share
4. company’s research and development expenditure
as a percentage of total industry R & D expenditures. d. R & D share
(a) 1-b,2-a,3-c,4-d
(b) 1-a,2-b,3-c,4-d
(c) 1-a,2-c,3-b,4-d
(d) 1-a,2-b,3-d,4-c
Q58. What is data "which relates to a living individual who can be identified from the
data, or from the data and other information in the possession of, or likely to come into
the possession of, the data controller"?
Q59. How many principles are contained in the UK Data Protection Act 1998?
(a) Eight
(b) Ten
(c) Twelve
(d) Fourteen
_____________________________________________________________________ 30
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q60. Which Job matches this description? "Responsible for specific parts of projects,
may be part of a team. Will write naires and analyse results. May prepare reports and
presentations."
Q61. Which ONE of these is NOT one of the four Ps of the original marketing mix
proposed by McCarthy in the late 1950s?
(a) Product
(b) Price
(c) Publication
(d) Place
(a) SERT
(b) SPERT
(c) PERT
(d) REPT
(a) Aim
(b) Goal
(c) Objective
(d) Subjective
Q64. Which ONE of these is one of the four Ps of the marketing research mix (MR Mix)
proposed by Bradley in the early 2000s?
(a) Probability
(b) Purpose
(c) Parameter
(d) Promotion
Q65. Which ONE of these needs to be decided before considering whether to take a
census or sample?
_____________________________________________________________________ 31
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
Q66. Which ONE of these should be used as a starting point for any research project?
_____________________________________________________________________ 32
© Copyright protected, illegal reproduction prohibited
Elkindia, Specialized MBA Projects, www.elkindia.com
________________________________________________________________________
_____________________________________________________________________ 33
© Copyright protected, illegal reproduction prohibited