Beruflich Dokumente
Kultur Dokumente
1 - 3 YearsPune
Time and Venue
Job Description
Job Description
1. Working in teams that handle pre/post settlement support, inter system reconciliation,
document risk review , reference data management and portfolio reconciliations.
2. Cataloging (categorizing) contracts and deals of derivative trades of our clients
3. Capturing data from client systems and online faxes to our system.
4. Processing the captured deals and contracts.
5. Reconciliation reports, preparation of reports using MS Excel, auditing.
Job Description:
- Capturing data from client systems and online faxes to clients systems
- Processing the captured deals and contracts
Interview rounds:
You will need to attend 4 rounds of interview.
1. Screening.
2. HR Round
3.Aptitude test
4. Ops Round
Other Details:
Walk-in candidates kindly mention Nikita Vaidya as your HR Reference on their resume .
Kindly mail your resume on nikita.vaidya@eclerx.com
Note: Female candidates do not apply.
Note: MBA Candidates who have completed their final semester are also eligible 2018 Pass
Out.
Note: For Senior Analyst the candidate should have experince in Trade settlments or
Corporate Actions or Equity Confirmations.
Contact Details
Recruiter Name:Nikita Vaidya
Job Description :-
1)-Salary up to 3 LPA.
2)-Opportunity for fast track career growth.
3)-International standard facility.
4)-Recreational activities and cultural programs.
5)-ATM and Concierge available within premises.
1)-To provide one-stop customer service for live chat (text, voice and video), phone, mail, fax and electronic communications,
backend process activities and to cross sell banks products and services without compromising on risk and fully adhering to
regulations and compliance policies.
2)-Role includes assisting customers (primarily over the chat portal) with various enquiries and requests on core banking
products.
3)-This list is complete but not exhaustive of the type of products and services which a Customer Service staff may encounter
to handle.
Key Accountabilities :
1)-To consistently meet the Digital Ops targets set (KPIs) without compromising quality of service delivery.
2)-To complete & meet all customers requests as per defined guidelines.
3)-To adhere to professional standards of behaviour & conduct in dealing with customers & fellow staff.
4)-To proactively identify opportunities to improve the service performance.
5)-Should exemplify and be aligned to culture where the employees are expected to reflect PRIDE values Purposeful,
Relationship Led, Innovative, Decisive and all this with a lot of Fun.
6)-To exemplify the values of being Respectful, Easy to Deal With and Dependable in their interactions with both internal and
external stakeholders.
7)-To be aligned to the strategy of Joyful Banking - through Customer Journeys and Digital Banking reach.
8)-To take accountability for KPIs such as First Contact Resolution (FCR), Customer Satisfaction (CSAT), Complaint
Management Index (CMI), Average Handling Time (AHT), Individual Productivity & Quality Processing.
Skills required :-
For gate pass kindly mention HR as SOURABH MALAVIYA (9891255599) on the top of your cv.
Documents to carry :
1)-2 Copies for CV
2)- 1 Photo
3)- Any Govt. photo id proof (DL/Adhar/ Voter)
For gate pass kindly mention HR as SOURABH MALAVIYA (9891255599) on the top of your cv.
Please feel free to refer any of your friends/relatives for this opening!!
Regards
Sourabh Malaviya
HCL Recruitment
Talent acquisition group | HCL BSERV
Email: sourabh.malaviya@hcl.com
Company Profile
HCL Technologies Limited
HCL Technologies Limited (Hindustan Computers Limited) is an Indian multinational technology
company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally
a research and development division of HCL, it emerged as an independent company in 1991 when
HCL ventured into the software services business.[8]
The company has offices in 39 countries including the United States, France and Germany, and the
United Kingdom with a worldwide network of R&D, "innovation labs" and "delivery centers", and
120,000+ employees and its customers include 250 of the Fortune 500 and 650 of the Global 2000
companies. It operates across sectors including aerospace and defense, automotive, banking, capital
markets, chemical and process industries, consumer goods, energy and utilities, healthcare, hi-tech,
industrial manufacturing, insurance, life sciences, manufacturing, media and entertainment, mining and
natural resources, oil and gas, retail, telecom, and travel, transportation, logistics & hospitality.[9][10]
HCL Technologies is on the Forbes Global 2000 list.[11] It is among the top 20 largest publicly traded
companies in India with a market capitalisation of $18.7 billion as of May 2017.[12][13] As of May 2018,
the company, along with its subsidiaries, had a consolidated revenue of $7.8 billion.[14][15
Contact Details
Recruiter Name:Sourabh Malaviya
Contact Company:HCL Technologies Limited
You are invited for a Walk-in interview for International non-voice Insurance process.
Eligibility:-
- Candidate should have decent communication in English.
- Ready to work for 24*7 shift.
- Comfortable working with roster weekly offs.
Requirement:-
- Average Communication skill.
- Graduate (any) Fresher/ Experience can apply.
- B.Tech/ B.E Graduate - Fresher cannot apply.
- B.Tech/ B.E Graduate - With atleast 6mths of experience can apply.
- Experience in BPO or Non BPO both can apply.
Kindly note the walk-in details are as below:-
- Chanda - 9561461297
- Neha - 7020437062
Interview Location
Address:- Weikfield IT-CITI INFOPARK
Survey Nos. 30/3, 31/1, and 2A,
Viman Nagar, Pune
Keyskills
bpoinboundcallsblendedinternationalinsurancecustomer servicetelesales processfreshergraduatecsresecsecsa
Company Profile:
WNS GLOBAL SERVICES PRIVATE LIMITED
WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. , and
industry-specific back-office and front-office processes.
We enable our clients to OUTPERFORM by , please visit www.wns.com
View Contact Details
Walkin Interview
17th August - 18th August 11 AM
Walk in Drive for MBA Finance / MCom 2018 Freshers
0 YearsPune
Time and Venue
Walkin Interview on 20th August from 9 AM onwards
FIS Solutions (SunGard Global Technology) Westend Center One, near Parihar chowk, Adjacent to Reliance Mart in Aundh,
Opp. McDonalds, Survey No 169/1, Sector II, Aundh, Pune - 411007
I am InterestedI am not Interested
Express interest to recruiter and also get a reminder of this walk-in
INR 3,00,000 - 3,50,000 P.A. + Shift allowanceOpenings: 7Posted: 1 day agoJob Applicants: 348Job Views: 632
Send me Jobs like this
Job Description
Hello,
Criteria:
You are requested to attend interview process only if fit above mentioned criteria .
Interview details:
Date : 20th August, Monday
Reporting Time : 9:00 AM
Interview process : 1. Group discussion
2. Accounting written test
Company Profile
FIS Solutions India Pvt Ltd.
FIS is the world's largest global provider dedicated to financial technology solutions. FIS empowers the
financial world with software, services, consulting and outsourcing solutions focused on retail and
institutional banking, payments, asset and wealth management, risk and compliance, trade enablement,
transaction processing and record-keeping. FIS’ more than 53,000 worldwide employees are
passionate about moving our clients’ business forward.
Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and
our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS
is a Fortune 500 company and is a member of Standard & Poor’s 500®Index.
The combination of organic and external growth has positioned FIS among the world’s leading
technology providers for the financial services industry. Through the visionary leadership of its
management and its philosophy of championing its clients’ success each and every day, FIS
remains on a short list of providers capable of offering end-to-end solutions to financial institutions and
retailers across the world.
SOLUTIONS OFFERED:
Contact Details
Recruiter Name:Prerna / Hiren
Contact Company:FIS Solutions India Pvt Ltd.
Website:https://www.fisglobal.com/
Key Responsibilities:
Manage and lead a team of 20-30 agents
Drive performance and improvements through positive conversations
Effective performance planning for self and team, time management and self-organization
Provide Coaching and Feedback
Ability to achieve stretched targets and able to take decisions and manage complex/ difficult
employee's situation
Handle escalations (team and client)
Work as a Single point of contact for all non-operations departments and identify, evaluate &
coordinate operational, Admin, IT and HR issues
Understand Metrics and Drive Improvement for the same
Willing to work in rotational shifts, weekends, holidays and festivals
Responsible for monitoring intra-day work volume, real-time staffing, agent adherence, exception
process, technology functionality and client communications
Manage and amend daily schedules based on real time demand
Maintain and drive leave planner and drive schedule efficiencies
Make appropriate recommendations and adjustments to leverage resources, skill changes, post
Overtime, or escalate as required
Monitor and review service level reports to scan for issues and anomalies, and report perceived
concerns of the process
Manage client needs and escalations according to established escalation process. Also maintain error
free MIS
Ensure client and company's goals are met by monitoring & analyzing work volume variances to
forecast and re-forecasting as necessary to adjust the staffing levels
Establish up skilling plan for the agents
Understand the complete process and its SLA
Ability to gauge the caliber of agents and train them accordingly
Ensure complete participation and contribution in organization/process level initiatives (e.g.
Absenteeism, Attrition control) that may be implemented from time to time to improve efficiency
Ensure that the internal/external targets are met and the team shows continuous improvement month
on month
Planning and prioritization of schedule adherence
Data collection and analysis of team performance parameters
Provide Coaching and feedback to mid quartile and bottom quartile agents
Mentor top quartile performers
Achieve stretch targets and make decisions as well as manage complex/ difficult employee situations
Forward non-resolvable issues to Operations Manager and Project Manager
Analyze & communicate the areas of opportunity to improve overall client
Desired Skills :
Assertive, High energy
Strong Interpersonal Skills and ability to interact effectively
Flexible, adaptable and demonstrate teamwork skills
Ability to multi task, Planning and project management skills
Result orientation, Process Oriented, Ability to handle stress, Ability to motivate others
Strong analytical and reasoning skills
Ability to learn quickly
Ability to prioritize, meet deadlines, deliver stretch assignments
Strong organizational skills, able to multitask effectively
Leadership Skills, Analytical Skills, Good people management skills, Presentation skills
Proficient in MS Office. Good knowledge of Power point and Excel (including formulas and functions,
pivot tables).
Procedures to prepare & analyze internal specified reports
Knowledge of Company policies & procedures
Good Written communication skills
Keyskills
people management skillsoperations managementslacustomer experience managementservice levelcustomer
engagementmetricsbpoteam leaderTeam Leader Operations
Company Profile:
Concentrix Daksh Services India Private Limited.
A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global
business services. It partners with its clients to deliver end-to-end customer engagement services, technology
innovations, analytics, process optimization, and business improvements. The global business services firm
transforms the customer experience, and streamlines front and back office and industry-specific processes to
provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000
who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services,
Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government
& Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.
Recruiter Name:Ekta Wadhawan
Contact Company:Concentrix Daksh Services India Private Limited
Walkin Interview
17th August 12 PM