Beruflich Dokumente
Kultur Dokumente
Career Objective:
Seeking a global career as an Analyst/Tester/Service Delivery & support(operations) professional in business specific
testing, support & implementation segments, having rich experience in techno functional blend of work areas in
Telecom/Enterprise business environment(Kenan Fx) offering challenging & exciting opportunities where I can
collect,share and enrich the knowledge with practical analytics involving enhancement of data & thus improvement
of business user experience to contribute to the growth and success of the core business besides the organizational
self.
CAREER PRECIS:
Recent Endeavor:
Working with Aricent, Bangalore as Sr. S/W Engineer in Telecom Testing Domain for Kenan Fx 3.0
product release testing(BSS submodules involved: Billing/Rating, Inventory, orders, Security, APITS,
RH&T) with Comverse Network Systems, Gurgaon.
Completed working with Play Mobile Inc., Poland for Kenan NGFX2TP (Workflow) framework
implementation testing releases(involving Workpoint Designer BPM tool) at Warszawa, Poland(Onsite) with
Comverse Network Systems, EMEA region.
Past Accomplishments:
Technically adept Telecom domain professional having More than 9+ years (7.9+ yrs. In telecom domain) of
Operational support, Testing Experience under different Enterprise application environment modules such as
Customer Care/CRM, Telecom Order Management & Billing projects in different verticals such as Fixed
line/Tele media, Cable TV/DTH, Mobility(Postpaid & Prepaid-BSS)Conversant with Kenan/BP and OM-
IM(Order Management-Inventory Management) and all the relevant surrounding processes. Having
knowledge of basic telecom signaling protocols & terms like SGU, SLU, diameter etc.
Good Working experience in IATP, JATP, Regression and UAT for pre & post-implementation in Testing,
Sanity & support. Involved in Testing for Kenan Cc GUI, Serviceability, Orders, Inventory, API TS using
REST UI, Billing-Rating processes(URE), Workflow(workpoint GUI) modules w.r.t. product-specific
releases and Financial Sub-Modules.
Involved in performance/load testing scenarios(using custom methods & processes) of complex utilities
(Business requirement) & applications on multiple platforms. Functional and performance tests execution
and requirements verification
Extensive experience in system Administration and Maintenance specially on middleware servers like
(Tuxedo, WebLogic) for Kenan Fx.
Functional experience & Knowledge of s/w engineering processes & ERP-based tools such as
CRM,activation tools besides working knowledge of QA/QC tools viz. HP Quality Center, DIME,
ClearQuest, Mantis, Bugzilla etc.
Good hands on knowledge about MNP(Mobile Number Portability) flow as per Business requirement.
Potential Objectives:
Managing requirement gathering, system analysis and finalization of design drafts for technical/functional
specifications & high level business documents for project specific solution development & further delivery.
To emphasize on Customer Interaction on business levels always giving more importance to customer expectation,
based on Prior experience of handling business users at different levels.
To seek & meet the level of satisfaction among business-users by professionally understanding & analyzing of
the client requirement, achievable with active Participation in knowledge acquisition and knowledge transfer
among certain levels business(client & vendor).
Skill Set
FUNCTIONAL:
Undertaking requirement gathering, system analysis & finalization based on approved solution documents to
prepare test documents for system interaction testing, framework testing & also further troubleshooting and
debugging of the software based on analysis of business requirements for Telecom domain
Having experience in individual case basis unit test case preparation & execution, defect raise & tracking besides
smooth implementation & support with respect to post & pre-deployment of products/updates(patches) in telecom
domain
Providing post-implementation, application maintenance and enhancement support with regard to the product /
software application for telecom domain
Providing post-implementation, enhancement and maintenance support to client for telecom applications
TECHNICAL:
EMPLOYMENT CHRONICLE:
Brief Summary:
Performing testing for different DR’s & regression tests under multiple drops of upgrades of FX 3.0 product release
phases.
Brief Summary:
Recently worked in Play Mobile Workpoint Testing project at Warszawa(Poland). Play Mobile has undertaken
initiative to modernize Comverse Workflow solution & thus migrate from existing FX2TP workflow to NGFX2TP
framework for workpoint & enhance KSIINTEG in the process.
Involved as part of Workpoint Testing team & working on below modules in sync with timing of deliverables:
• System Test
• System Integration Test (SIT)
• DR switchover Test (is a sub-phase of the SIT)
• Performance Test
• Customer Acceptance Test (CAT)
Billed by the new service provider. The customer care, voice mail, billing responsibilities, etc. will also shift to the
new network operator. In MNP, the philosophy is that a mobile number is the property of the subscriber. Subscribers
can carry their mobile number to any Service Provider of their choice within a defined geography.
Past Experience (IBM Bharti project):
Career Summary:
Sr. S/W Engineer – Aricent, Bangalore from Dec 2013- till present
Sr. Analyst Programmer - Wipro InfoTech Pvt. Ltd., Gurgaon from Jan 2009- Nov 2013
Junior Operations Engineer - IBM India Pvt. Ltd, Noida from July 2008 – Dec 2008
Operations Executive - Synova Innovative Technologies Pvt. Ltd., Gurgaon from Jul 2007 - June 2008
Network Support Engineer - Himalayan InfoTech Systems Pvt. Ltd., Siliguri, West Bengal from March
2006 - May 2007
SCHOLASTICS
PERSONAL DOSSIER
DECLARATION
I hereby declare that the above –mentioned information is correct up to my knowledge and I bear the responsibility
for the correctness of the above mentioned particulars.
Date: 05-APR-2015
Place: Bangalore
Dhurjoti Bhattacharjee