Katryna Ceniza

katryna.ceniza@gmail.com | katrynaceniza.weebly.com
4770 Aspen Drive | Mesquite, TX 75150 | 469 432 6936

EDUCATION
University of Texas at Dallas, Richardson, TX Graduated May 2015
Bachelor of Science, Supply Chain Management and Information Technology Systems

CORE COMPETENCIES
- Successfully transitioned IT processes of multiple hospital divestitures with Tenet Health
- Coordinated server update of VPN network into SFTP encryption for NTT Data
- Establish file networks connecting using file shares, SFTP, and FTP for sensitive file transfers

WORK EXPERIENCE
NTT Data, Senior Information Security Analyst Nov 2016 - July 2018
- Develop, document, and manage interface requirements for implementation and production support
- Resolve issues with network connection, data quality, file delivery, or other issues during warranty period
- Create progress reports on divestitures concerning impacted metrics and routings

Dell, Business Systems Analyst Feb 2016 – Nov 2016

- Aided Service Desk in reduction effort of incident ID backlog in four areas: Tenet Edu (53%), Tenet Adam
(64%), Tenet-eID (66%), and Tenet-IDM (77%)
- Compiled foundation of an application data matrix determining application compatibility with Windows 10,
IE 11, and Java of all hospital applications across US Tenet hospitals
- Drafted communication workflows for data collection regarding US Tenet application matrix
- Tested integration scripts for potential errors and systems bugs for hospitals in San Antonio TX

MAJOR ACADEMIC COURSES & PROJECTS

Project Management
- Produced various documents of semester group project concerning the creation, finances, development, and
theoretical production of a racing suit; utilized MS Project, MS Excel, and MS Word in capturing details
- Presented end product presentation detailing work progress, finances, as well as concerning issues
Strategic Management
- Underwent weekly simulations mimicking 5 years of company growth handling decisions in R&D, Marketing,
Production, and Finance; analyzed their effects to better predict future outcomes
- Submitted final exam simulation successfully rescuing company from bankruptcy

AWARDS & Recognition

Dell OnTheSpot Award, Q3 2016 – In recognition of individual contribution to the DL-SEO reduction effort