ORAL

COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol

FUNCTIONS OF
COMMUNICATION CONTROL
SOCIAL
INTERACTION

MOTIVATION

FEATURES OF EFFECTIVE
COMMUNICATION

INFORMATION EMOTIONAL
DISSEMINATION EXPRESSION

1 COMPLETENESS 2 CONCISENESS
CommunicaFon should include Not necessarily keeping the
everything that the receiver needs to message short, but making it
hear for him/ her to respond, react, or
evaluate properly.
direct or straight to the point.

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ORAL COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol

3 CONSIDERATION 4 CONCRETENESS
Taking into consideraFon relevant EffecFve communicaFon happens
informaFon about his/her receiver such as when the message is concrete and
mood, background, race, preference, supported by facts, figures, and real-
educaFon, status, and needs, etc.
life examples and situaFons.

5 COURTESY 6 CLEARNESS
The speaker shows courtesy in This implies the use of
communicaFon by respecFng the
culture, values, and beliefs of his/her simple and specific words to
receivers. express ideas.

7 CORRECTNESS BARRIERS TO
Correctness in grammar eliminates COMMUNICATION
negaFve impact on the audience and
increases the credibility and
effecFveness of the message.

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ORAL COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol

Classification of Barriers PHYSICAL BARRIERS

•  Physical Barriers
•  Faulty OrganizaFon
•  SemanFc and Language
Barriers
Structure
•  Socio-psychological •  Noise
Barriers •  Time and Distance
•  OrganizaFonal Barriers
•  InformaFon Overload
•  Cross-cultural Barriers

SEMANTIC BARRIERS SEMANTIC BARRIERS

•  Words having mulFple
•  Similar Sounding Words pronunciaFons (Homographs) SPELLING
(Homophones) PRONUNCIATION
•  Examples:
•  Examples: q  We must polish the Polish
SPELLING furniture.
q  pale / pail PRONUNCIATION
q  He could lead if he would get
q  alter / altar
the lead out.
q  buy / bye / by MEANING
q  The bandage was wound MEANING

q  rain / reign around the wound.

SEMANTIC BARRIERS SEMANTIC BARRIERS

•  Words having mulFple •  DENOTATION
meanings (Homonyms) PRONUNCIATION –  Literal meaning of a word
•  Examples: •  CONNOTATIONS
–  EmoFon and associaFons
q  Close the window before SPELLING
connected to a word
the bee gets too close. •  Examples:
q  The dog barks at the MEANING
q  They gave us cheap stuff.
tree’s bark. q  At this shop, they sell things cheap.

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ORAL COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol

SOCIO-PSYCHOLOGICAL
LANGUAGE BARRIERS
BARRIERS
•  Different Languages •  Abtude and opinions
•  No Clarity in Speech •  EmoFons
•  Use of Jargons •  Filtering and distorFon
of message
•  Not being specific
•  Status difference

SOCIO-PSYCHOLOGICAL SOCIO-PSYCHOLOGICAL
BARRIERS BARRIERS
•  InacenFon •  Group
idenFficaFon
•  Closed mind
•  Self-image
•  Fields of
•  Distrust
experience
•  Poor retenFon

CROSS-CULTURAL BARRIERS WAYS TO OVERCOME

•  Languages BARRIERS TO
COMMUNICATION
•  Values
•  Social RelaFons
•  Concept of Time
•  Concept of Space
•  Gestures

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ORAL COMMUNICATION 16/07/18
Ms. Katrisha Faye G. Pingol

Barrier Example SoluCon Barriers Example SoluCon

EmoConal You are having a bad day or Recognize these kinds of emoFons, and Lack of You are asked to share Develop self-confidence by joining
Barriers you feel frustrated. politely ask the other person to give you a Confidence something about your day organizaFons where you can share and
moment you can relax or calm yourself. or weekend, but you are develop your interests. Look for
hesitant because you are opportuniFes in your school or community
You sit in a meeFng or class Recognize this kind of abtude, reset and shy. that will help you find your strengths and
where you think the speaker reflect on how you can be interested in improve your abiliFes.
is boring. what the speaker is poinFng out.

Noisy You are having a Recognize that noise is a common barrier.

Use of You are a scienFst Jargon refers to the set of specialized environment conversaFon with some Make some adjustments by asking
jargon discussing a certain weather vocabulary in a certain field. To avoid friends when a song was someone to minimize the volume or by
phenomenon with your communicaFon breakdown due to lack of played loudly. looking for a quiet area where you can
neighbor who does not clarity, adjust your language; use layman’s resume the conversaFon.
know much about the topic. terms or simple words.

Sources and References

•  Oral CommunicaFon in Context (2017 EdiFon) by
C&E Publishing, Inc.
•  hcps://www.slideshare.net/namuj/barriers-to-
communicaFon-3429715