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Triple A Research Journal of Multidisciplinary (ISSN: 2636-5480)

Vol. 2(1): 001 - 010, August 2018


Available online: http://www.triplearesjournal.org/jmd
Copyright ©2018 Triple A Research Journal

Full length Research Paper

Mathematical Model to Predict Leader Self-Awareness


and Effective Conflict Management in Manufacturing
Companies
1*Eluozo SN and 2Ukpong Uwem Johnson
1Department of Civil Engineering, College of Engineering, Gregory University, Uturu, Abia State, Nigeria
2Department of Management Sciences, Akwa Ibom State University

ABSTRACT

Self-awareness and effective conflict management were subjected


into evaluation, this was to monitor the extend at which such
managerial concept experienced impact from positive and negative
condition, various dimension that were observed to express
relationship were involved to evaluate different rate of effects on
leader self – awareness in manufacturing companies, other influential
parameters were conflict management. These variables were
observed to relate through increase collaboration as a result
generate improved communication between customers and staffs for
better efficiency and productivity in manufacturing companies. The
study expresses various output through simulated parameters at
different period and conditions, the derived simulation values were
subjected to model validations, and both parameters developed
Corresponding author: favorable fits, the study expressed its significance by monitoring
Eluozo S.N. leader self-awareness in manufacturing companies, these were
Department of Civil Engineering, evaluated through assessment of effective conflict management to
College of Engineering, Gregory University generates improved communication between customers and staffs in
Uturu, Abia State, Nigeria. manufacturing companies.

E-mail address: Keywords: Mathematical model, leader self-awareness, and


ndusolo2018@gmail.com manufacturing companies.

INTRODUCTION

Organizations has over time realized that success takes the study is aimed at with mathematical model examine the
more than intellectual excellence and that we need another influence of self-awareness on increased collaboration and
sort of skills just to survive and certainly to thrive in the improved communication
increasingly dynamic work environment the competencies
of emotional intelligence such as self-awareness, empathy,
social skills are consciously taken into consideration, and Literature review
more-so, literatures on effective and efficient performance
and management of organization has assumed multiple The underpinning theory for this study is the social learning
dimensions Johnson et al. (2018) therefore with recourse theory. Social learning theory is a prime to organizational
to the current organizational dynamics that range from learning. The general statement of social learning theory is
intellectual excellence and other measures such as self that cognitive and symbolic activities as well as self-
awareness, empathy and social skills, the need to regulatory nature of human interaction are important to
empirically examine the influence of self-awareness in learning, based on these facts we are using the social
effective conflict management is highly needed. Therefore, learning theory to explain the need for leader’s

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Solo and Johnson 002

consciousness as regards emotional intelligence and conflict management strategy according to Rabin (2002).
effective conflict management. Several theories have come This is because it delivers a win-win outcome. It is called a
up with multiple theories on emotional intelligence, win-win approach. It does not require either side to give up
however most theories appear to include and focus on the a valued position. Rather, both sides honestly seek new
same four main components of emotional intelligence: and common higher grounds. This kind of problem-solving
perception of once and others emotion, understanding and requires an atmosphere of trust and mutual respect, the
utilization of that knowledge (Ciarrochi et al., (2000). surfacing of hidden agendas, and a genuine willingness on
Goleman & Boyatzis, (2002) have proposed an inductively both sides for effective conflict management. Thomas &
based theory of emotional intelligence which has been Kilmann (1974) collaborators are high in accommodation.
tested with emotional intelligence competence which has They view integrative behavior as it requires the parties to
been tested with intelligence competent inventory (ECI). think of the best interests of both sides rather than just their
Both theories are similar in that they each propose own. Nevertheless, Cahn and Abigail (2002) prefer not to
awareness and regulation of emotion at the individual describe a process, instead of focusing on the principles
social level. that the parties need to apply for a collaborative solution to
occur. They define these as separating people from the
Increased collaboration problem, focusing on interests, brainstorming options and
finding objective criteria on which to base decisions Cahn
Collaboration works by integrating ideas set out by multiple and Abigail (2007). They posit that parties need to
people. The object is to find a creative solution acceptable demonstrate collaborative behaviors to achieve win-win
to everyone. Collaboration, though useful, calls for a outcomes.
significant time commitment not appropriate to all conflicts.
For example, a business owner should work collaboratively Leader Self-Awareness
with the manager to establish policies, but collaborative
decision-making regarding office supplies wastes time According to Goleman (1998) self-awareness refers to
better spent on other activities. Jehn and Mannix, (2001). one’s capacity to know his internal states intuitive voice,
Contends that “conflict is a multi-dimensional construct” preference and resources. A leader with self-awareness
Rahim (2002) further stressed that management of conflict will have emotional awareness which is a state of
involves diagnosis and intervention. Proper diagnosis recognizing his emotions and their effects. The leader with
should measure the amount of conflict, style of handling self-awareness knows his strength and weaknesses, and
interpersonal conflicts, sources of conflicts, organizational such has self-confidence which is a person’s sense of self-
learning and effectiveness. Conflict management involves respect and capability. Self-awareness is the ability of an
implementing strategies to limit the negative aspects of individual to sense the internal emotional emotions and
conflict and to increase the positive aspects of conflict at a feelings. Self-aware individuals are able to read their
level equal to or higher than where the conflict is taking feelings and link them with what they think and act. It is
place (David, 2013). It is not concerned with eliminating all also known as “emotional literacy: McGarvey, (1997). Self-
conflict, conflict management as a concept, has been awareness is used to regulate the rational and emotional
conventionally linked with conflict containment and mental processes in balanced ways to provide an
settlement. In social life, conflicts do occur, but family emotional support for the rational mind to make logically
members, friends and relatives manage them. Same form correct and socially acceptable decisions and judgments
of conflict management should apply to organizations and (Tischler et al., 2002).
to the top management. Conflict is prevalent to all social
life; it is an inevitable part of living because it is related to Improved communication
situations of scares resources, division of functions, power
relations and role-differentiation Gilbert (2005). Conflict Improved communication has a big role to play in effective
management avoids conflicts to a great extent and thus conflict management. It has been observed that poor
also reduces the stress and tension of leader. No one likes communication most often results in misunderstandings
to carry his tensions back home and if you fight with your and eventually conflicts. Communication has to be clear
staffs and other people, you are bound to feel and precise for the avoidance of conflict. Improved
uncomfortable and restless even at home. communications, and the need for comprehensive
Increased collaboration: Increased collaboration supportive care, are recognized to lead to effective conflict
involves participants working together on the same tasks, management. The dissimilarity in the ideas and opinion of
rather than in parallel on separates portions of task. individuals results in a conflict. There is need for individual
However, Dillenbourg et al. (1996) note that some adjustment within the organization in other to avoid
spontaneous division of labor may occur during conflicts. Most conflict in the organization occurs as a
collaboration. Thus, the distinction between the two is not result of lack of effective communication among the work
necessarily clear-cut. According to Dillenbourg et al. force. And lack of information is also a major course of
(1996), in cooperation is only required for assembling conflict in the organization. The types of communication
partial results. Increased Collaboration is the best effective also play a major role in the organization. Clear, concise,

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003 Triple A Res. J. Multidisci.

accurate and time communication of information from This courage comes from certainty, through self-
leaders will help to ease both the number and severity of awareness about the individual capabilities, values and
conflicts and lead to improved communication in the goals Davidson (2009). The theory tends to buttress the
organization. Conflict may be between managers and their fact that self awareness has a lot to do with the effective
staff, between team members, departments, or managers. ways of conflict management amongst individuals in the
Conflict may be expressed openly, but it may also be organization. Individual self-awareness also effectively
hidden, in the form of irritation, resentment, loss of morale contributes to improved employee’s ability in achieving
and lack of commitment. Hidden conflict is easy to miss organizational goals. Being self-aware also enables the
and therefore can be particularly damaging. If nothing is employees to constantly remain conscious both as an
done to address the underlying issues, conflict may individual and within groups in the organization. Dirette
escalate - from gossip, backbiting and criticism to shouting (2010) stressed that self-awareness is broken down into
matches, threats and possible violence. Such four levels of Arousal and attention, Sensory and motor,
consequences can often be prevented by taking early Cognitive and lastly Psychosocial. To them at the arousal
action to address the issues. The following is focuses on and attention, to ideas developed or any arousal is either
steps for handling interpersonal conflict within the very slow or poor due to our inability to pay attention or
workforce, as opposed to conflict with customers, which respond with close concentration because of distracting
requires a different form of resolution. It is imperative surrounding us. The sensory and motor stage is where we
however to stressed that increased communication within can explain our sense of feeling such as movement,
the organization helps in enhancing the strength of the fatigue, satisfaction and more advance skills of processing
organization and to a greater extend increase the our perceptions due to our developed competence to pay
production of the organization. attention, comprehend and memorize.
It is the job of an employee to meet the expectations of Leader-Member Exchange relationship is a leadership
his manager, but if those expectations are misunderstood, construct which evolved from the Vertical dyad linkage
conflict can arise. Managers need to spend time clearly theory of Dansereau et al. (1975) that focused on the two-
communicating their goals to employees and then fold (dyadic) relationship between leaders and
confirming those goals in writing. A manager should also subordinates (Green, 2008). The theory explained that a
encourage her employees to ask questions about their leader develops a different quality of relationship with each
goals and hold regular meetings to discuss the goals and of his subordinates and not a uniform relationship.
how best to reach them. Truckenbrodt, (2000), explains that Leader-Member
Breakdown in Communication: If a department requires Exchange relationship is a leadership construct which
information from another department to do its job, and the focuses on a two-way (dyadic) relationship between the
second department does not respond to the request for leader (manager) and each of his subordinates (member).
information, a conflict can arise. Some interdepartmental The theory posits that a manager or leader forms a
disagreements might trigger a nonresponsive attitude that different quality of relationship with each of his
can quickly become an internal conflict. Another way of subordinates or the Rank-and-File officers, which tends to
creating this sort of conflict is by giving a circular response influence the Rank-and-File officers access to resources
such as an issue being perpetually "under review." When and performance (Graen and Uhl-Bien, 1991). This
people or departments are late in responding to information relationship extends beyond the terms of employment and
requests, or they are withholding information on purpose, it job description. Such Leader-Member Exchange
is best to address the situation immediately with a personal relationship may be high quality or low quality. The
meeting with both sides to resolve the situation. subordinates who enjoy a high-quality Leader-Member
Misunderstanding the Information According to Robert Exchange relationship are referred to as in-group
(2008), internal conflict can sometimes arise as the result members while the subordinates in a low-quality Leader-
of a simple misunderstanding. One person may Member Exchange relationship are known as out-group
misunderstand information, and that can trigger a series of members.
conflicts. To deal with this kind of situation, it is best to
have the person admit her misunderstanding and work with
the affected parties to remedy the situation. For example, if THEORETICAL BACKGROUND
the production manager misunderstands the product
manufacturing goals, then the sales manager may not 𝑑 𝑐𝑑
have enough products to sell. Taking responsibility for a
𝑑𝑥
+ 𝑉(𝑦)𝑐𝑑 =  (𝑦)𝑐𝑑𝑛 (1.0)
mistake can quickly defuse a potential organizational
conflict. Dividing equation (1.0) all through by 𝑐𝑑𝑛 we have
Leader Self-awareness and effective conflict 𝑑𝑐
management involves having a realistic assessment of 𝑐𝑑−𝑛 𝑑 + 𝑣(𝑥)𝑐𝑑1−𝑛 =
𝑑𝑥
 (𝑦) (1.1)
one’s abilities. People who have this strength are aware of Let
their strength and weaknesses, open to candid feedback P=𝑐𝑑1−𝑛 (1.2)
from others, and are willing to learn from past experiences.

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Solo and Johnson 004

 (𝑦)(1 − 𝑛) ∫ 𝑒 𝐷 𝑉𝑢(𝑦)(1−𝑛)
𝑑𝑝 𝑑𝑐𝑑 𝑑𝐷
= (1 − 𝑛)𝑐𝑑−𝑛 𝑒 𝑉𝑢(𝑦)(1−𝑛)𝑦 𝑝 =
𝑑𝑦 𝑑𝑦

𝑐𝑑−𝑛
𝑑𝑐𝑑
=
1 𝑑𝑝
(1.3) 𝑒 𝑢(𝑥)(1−𝑛)𝑥 𝑝 =
 (𝑦)(1−𝑛) 𝑒 𝑉𝑢(𝑦)(1−𝑛)𝑦 + 𝐴 (1.12)
𝑑𝑦 1−𝑛 𝑑𝑦 𝑉𝑢(𝑦)(1−𝑛)

Substituting equation (1.2) and (1.3) into equation (1.1) we Divide equation (1.12) all through by 𝑒 𝑉𝑢(𝑦)(1−𝑛)𝑦 we have
have that
𝑝=
 (𝑦) + 𝐴𝑒 −𝑉𝑢(𝑦)(1−𝑛)𝑦 (1.13)
𝑉𝑢(𝑦)
 (𝑦)
1 𝑑𝑝
+ 𝑉(𝑦)𝑝 = (1.4)
1−𝑛 𝑑𝑥
Substituting equation (1.2) into equation (1.13) we have
Multiplied equation (1.4) all through by (1-n)
𝑐𝑑1−𝑛 =
 (𝑦) + 𝐴𝑒 −𝑉𝑢(𝑦)(1−𝑛)𝑦
𝑉𝑢(𝑦)
 (𝑦)(1 − 𝑛)
𝑑𝑝
+ 𝑉(𝑦)(1 − 𝑛)𝑝 = (1.5)
𝑑𝑦
METHODOLOGY OF THE STUDY
Equation (1.5) is linear in p. we applied the integrating Mathematical model techniques were applied for the study,
factor method as follows: deterministic model techniques were applied, the
variables were subjected into mathematical tools, these
𝐼. 𝐹 = 𝑒 ∫ 𝑝(𝑦) 𝑑𝑦 (1.6) developed a system that generated governing equation,
these were derived to produced model for the study, these
Where predictive solution were also subjected to simulations were
parameters were varied at different conditions base on the
𝑝(𝑦) = 𝑉(𝑦)(1 − 𝑛) (1.7) system, the derived simulation parameters will be
compared with measured values from the fields for model
Substituting equation (1.7) into (1.6) we have validation.

𝐼. 𝐹 = 𝑒 ∫ 𝑢(𝑦)(1−𝑛) 𝑑𝑦
= 𝑒 𝑉(𝑦)(1−𝑛) ∫ 𝑑𝑦 RESULTS AND DISCUSSIONS
= 𝑒 𝑉(𝑦)(1−𝑛)𝑦
𝐼. 𝐹 = 𝑒 𝑉(𝑦)(1−𝑛)𝑦 (1.8) Tables 1 -6, Figure 1 -6 expresses the growth rise in self
awareness from effective conflict management, the figure
Multiplied all through equation (1.5) by equation (1.8) we experienced linear exponential growth; this observation
have implies that the system evaluated the effect from conflict
management as an influential dimension that determined
the effectiveness of self Awareness in manufacturing
 (𝑦)(1 −
𝑑𝑝
𝑒 𝑉(𝑦)(1−𝑛)𝑦 + 𝑉(𝑦)(1 − 𝑛)𝑒 𝑉(𝑦)(1−𝑛)𝑌 𝑝 =
𝑑𝑦 companies. Moreso, the figures also express the pressure
𝑉(𝑦)(1−𝑛)𝑦
𝑛)𝑒 or positivity from increase collaboration and improved
𝑑
𝑑𝑥
(𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑝) = (𝑦)(1 − 𝑛)𝑒 𝑉(𝑌)(1−𝑛)𝑦 communication as a source for self awareness growth for
efficiency of manufacturing companies in Port Harcourt, the
𝑑(𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑝) =  (𝑦)(1 − 𝑛)𝑦𝑑𝑦 dimensions were observed to establish higher percentage
of influence for efficient self awareness in such
Integrating both sides we have manufacturing organization, such level of managerial
conceptual framework were evaluated through the
∫ 𝑑[𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑝] =  (𝑦)(1 − 𝑛) ∫ 𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑑𝑦 dimensions to express their various rate of efficiency in the
growth rate of leader self awareness. The expansions or
𝑒 𝑉(𝑌)(1−𝑛)𝑌 𝑝 = (𝑦)(1 − 𝑛) ∫ 𝑒 𝑉(𝑦)(1−𝑛)𝑦 𝑑𝑦 (1.9) growth rate of self-awareness were observed at different
periods, the figures though in linear exponential rate
But to integrate  (𝑦)(1 − 𝑛) ∫ 𝑒 𝑉𝑢(𝑦)(1−𝑛)𝑥 𝑑𝑥 we let developed variations of values at different locations, the
lowest parameter at different locations were as a result of
𝐷 = 𝑉𝑢(𝑥)(1 − 𝑛)𝑥 (1.10) linear declined of these dimensions in the system, even
𝑑𝐷 though they appear to be in linear phase. These
= 𝑉𝑢(𝑦)(1 − 𝑛)
𝑑𝑥 expressions imply that these variables in the system will
So that always determined the output of leader self awareness in
𝑑𝐷
𝑑𝑥 = (1.11) manufacturing companies, the predictive parameters from
𝑉𝑢(𝑦)(1−𝑛)
derived model were subject to simulation, and both
Substituting (1.10) and (1.11) into (1.9) we have parameters developed faviourable fits for model validation.

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005 Triple A Res. J. Multidisci.

Table 1: Predictive and Measured Values of Leader Self Awareness at Different Period

Period Leader Self Awareness Measured field Values


2 1.26E-02 1.10E-02
4 2.69E-02 2.30E-02
6 3.78E-02 3.50E-02
8 5.05E-02 4.71E-02
10 6.31E-02 5.91E-02
12 8.07E-02 7.11E-02
14 9.40E-02 8.32E-02
16 1.07E-01 9.53E-02
18 1.21E-01 1.07E-01
20 1.34E-01 1.19E-01
22 1.48E-01 1.31E-01
24 1.61E-01 1.44E-01
26 1.74E-01 1.56E-01
28 1.88E-01 1.68E-01
30 2.02E-01 1.80E-01

Table 2: Predictive and Measured Values of Leader Self Awareness at Different Period

Period Leader Self Awareness Measured field Values


1 1.02E-02 0.0089607
2 2.04E-02 0.0188456
3 3.06E-02 0.0286589
4 4.04E-02 0.0384048
5 5.10E-02 0.0480875
6 6.12E-02 0.0577112
7 7.14E-02 0.0672801
8 8.16E-02 0.0767984
9 9.18E-02 0.0862703
10 1.02E-01 0.0957
11 1.22E-01 0.1050917
12 1.22E-01 0.1144496
13 1.36E-01 0.1237779
14 1.43E-01 0.1330808
15 1.53E-01 0.1423625
16 1.63E-01 0.1516272
17 1.73E-01 0.1608791
18 1.84E-01 0.1701224
19 1.94E-01 0.1793613
20 2.04E-01 0.1886
21 2.14E-01 0.1978427
22 2.24E-01 0.2070936
23 2.35E-01 0.2163569
24 2.45E-01 0.2256368
25 2.55E-01 0.2349375
26 2.66E-01 0.2442632
27 2.75E-01 0.2536181
28 2.86E-01 0.2630064
29 2.95E-01 0.2724323
30 3.06E-01 0.2819

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Table3: Predictive and Measured Values of Leader Self Awareness at Different Period

Period Leader Self Awareness Measured field Values


3 2.72E-02 0.0258308
6 5.75E-02 0.0523664
9 8.61E-02 0.0786716
12 1.15E-01 0.1048112
15 1.43E-01 0.13085
18 1.72E-01 0.1568528
21 2.01E-01 0.1828844
24 2.29E-01 0.2090096
27 2.51E-01 0.2352932
30 2.87E-01 0.2618
33 3.15E-01 0.2885948
36 3.44E-01 0.3157424
39 3.72E-01 0.3433076
42 4.02E-01 0.3713552
45 4.31E-01 0.39995

Table 4: Predictive and Measured Values of Leader Self Awareness at Different Period

Period Leader Self Awareness Measured Field Values


7 7.63E-02 0.07055
9 9.81E-02 0.09295
11 1.19E-01 0.11495
13 1.42E-01 0.13655
15 1.63E-01 0.15775
17 1.85E-01 0.17855
19 2.07E-01 0.19895
21 2.28E-01 0.21895
23 2.51E-01 0.23855
25 2.73E-01 0.25775
27 2.94E-01 0.27655
30 3.11E-01 0.304

Table 5: Predictive and Measured Values of Leader Self Awareness at Different Period

Period Leader Self Awareness Measured Values


10 0.102 0.10006
15 0.153 0.15006
20 0.204 0.20006
25 0.255 0.25006
30 0.306 0.30006
35 0.357 0.35006
40 0.408 0.40006
45 0.459 0.45006
50 0.511 0.50006
55 0.561 0.55006
60 0.612 0.60006
65 0.663 0.65006
70 0.714 0.70006
75 0.765 0.75006
80 0.816 0.80006
85 0.867 0.85006
90 0.918 0.90006

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007 Triple A Res. J. Multidisci.

Table 6: Predictive and Measured Values of Leader Self Awareness at Different Period

Period Leader Self Awareness Measured Values


10 0.109 0.1019
15 0.1635 0.1491625
20 0.218 0.1972
25 0.275 0.2459375
30 0.327 0.2953
35 0.355 0.3452125
40 0.436 0.3956
45 0.4905 0.4463875
50 0.545 0.4975
55 0.5995 0.5488625
60 0.654 0.6004
65 0.7085 0.6520375
70 0.763 0.7037
75 0.8175 0.7553125
80 0.868 0.8068
85 0.9265 0.8580875
90 0.981 0.9091

2.50E-01
Predictive and Measured Field Values of Leader

2.00E-01
Sdelf Awarness

1.50E-01

Leader Self Awarness


1.00E-01
Measurded Values

5.00E-02

0.00E+00
0 5 10 15 20 25 30 35
Period

Figure 1: Predictive and Measured Values of Leader Self Awareness at Different Period

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Solo and Johnson 008

Predictive and Measured Field Values of Leader Self 3.50E-01

3.00E-01

2.50E-01

2.00E-01
Awarness

Leader Self Awarness


1.50E-01
Measurded Values

1.00E-01

5.00E-02

0.00E+00
0 5 10 15 20 25 30 35
Period

Figure 2: Predictive and Measured Values of Leader Self Awareness at Different Period

5.00E-01
Predictive and Measured Values of Leader Self

4.50E-01

4.00E-01

3.50E-01

3.00E-01
Awarness

2.50E-01
Leader Self Awarness
2.00E-01
Measurded Values
1.50E-01

1.00E-01

5.00E-02

0.00E+00
0 10 20 30 40 50
Period

Figure 3: Predictive and Measured Values of Leader Self Awareness at Different Period

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009 Triple A Res. J. Multidisci.

Predictive and Measured Values of Leader Self 3.50E-01

3.00E-01

2.50E-01

2.00E-01
Awarness

Leader Self Awarness


1.50E-01
Measurded Values

1.00E-01

5.00E-02

0.00E+00
0 5 10 15 20 25 30 35
Period

Figure 4: Predictive and Measured Values of Leader Self Awareness at Different Period

0.9
Predictive Values of Leader Self Awarness

0.8

0.7

0.6

0.5
Leader Self Awarness
0.4
Measurded Values
0.3

0.2

0.1

0
0 20 40 60 80 100
Period

Figure 5: Predictive and Measured Values of Leader Self Awareness at Different Period

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Solo and Johnson 010

1.2

Predictive and Maeasured Values of


1

Leader Self Awarness 0.8

0.6
Leader Self Awarness
0.4 Measurded Values

0.2

0
0 20 40 60 80 100
Period

Figure 6: Predictive and Measured Values of Leader Self Awareness at Different Period

CONCLUSION British Journal of Occupational Therapy. 74(7): 309-


318.
The study has monitor the growth rate of leader self Goleman D (1998). Leader self-Reported Emotional
awareness in manufacturing companies, exponential rise Intelligence and Perceived Employee Creativity: An
were experienced, these are base on the effectiveness Exploratory Study. Creativity and Innovation
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Triple A Research Journal of Multidisciplinary (JMD) | Vol.2 Issue1 | August 2018

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