CONSUMER 2017

Consumer Report Hotel Sandos San

Blas

Consumer report Hotel sandos san Blas ........................................................................1

Water............................................................................................................................2
Salt water Consumer ......................................................................................................3

Energy .............................................................................................................................4

Propane and electric power.....................................................................................4

Photovoltaic energy ....................................................................................................6
Consumption of chemicals .............................................................................................7

Cleaning chemicals proquimia. ......................................................................................8

Swimming pool maintenance chemicals..................................................................9

Laundry services........................................................................................................11

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 CONSUMER 2017

Water

Ocupatio
M3
n m3 water
Year consumed
Pax/mont pax
water
h

2014 82319,49309 228430 0,360260829

2015 86201,95303 224883 0,384166703
2016 117171,6877 243776 0,480971283
2017 101766,5833 238952 0,416372151

During 2017 counters were placed, to define where the consumption increases could be, sectoring the
different areas where the hotel's water is destined, thanks to this measure a loss of water was detected and
it has been possible to redirect the consumption of water with The goal is to reach 2014 figures.

0,6

0,5

0,4

0,3 Promedio de Consumo m3

Agua facturados
0,2

0,1

0
2014 2015 2016 2017

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 CONSUMER 2017

Consumo de agua salada

% of salt water with respect to sweet

M3 Salt Water
consumed
2014 27242 33,09 %
2015 30018 35,11 %
2016 21610 18,48 %
2017 17954 18,60 %

The consumption of salt water has decreased by 16% with respect to the total of fresh water consumed, due
to the failure that caused the water losses of 2017 and 2016 loss of water from the general supply. What did
increase the percentage.

However, actions will be taken to increase the consumption of salt water, which will increase the decrease of
fresh water consumed. The results will be seen next year since the problem with the fajas has been solved.

140000

120000

100000

80000
Suma de M3 Agua Dulce
60000 Suma de M3 Agua Salada

40000

20000

0
2014 2015 2016 2017

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 CONSUMER 2017

Energy

Propane and electric power

In general, the consumption of energy has risen with respect to 2014 and 2016 and decreased with respect
to 2015, both in electricity and energy from propane. The rise of one is not reflected in the descent of
another.

KW-h /Pax Kw/h Pax

Year Pax Entemanser Propano KW/h total
2014 228430 23,6076802 6,923831 30,53151
2015 224883 24,3005491 7,942396 32,24294
2016 243776 23,1565869 7,265148 30,4217
31,916899
2017 238952 24,1016823 7,815218 8

Total consumption has increased in 2017 with respect to 2016, but decreased compared to 2015, however
these consumptions are linked to humidity, wind temperatures.

The year 2017 was characterized by being a year with higher temperatures than other years, this leads to a
higher consumption of air conditioning.

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 CONSUMER 2017

Year Temperature
2013 20,55
2014 19,86
2015 20,05
2016 19,86
2017 20,60

Promedio de
Rótulos de fila HR
2013 68,15
2014 67,45
2015 69,56
2016 69,44
2017 72,27

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 CONSUMER 2017

Photovoltaic energy

Years Energy
2014 26695
2015 24578
2016 26366
2017 23967

In general, the energy produced is proportional to the light emitted by the sun that year.

Total
27000
26500
26000
25500
Total
25000
24500
24000
23500
23000
22500
2014 2015 2016 2017

The production of photovoltaic energy is solar radiation, which is seen whose absorption is diminished with
atmospheric dust cloudiness and the cleaning of the solar panels, will continue to monitor the cleaning and
maintenance of the plates so that they are always at maximum performance.

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 CONSUMER 2017

Consumption of chemical products

KG/PAX TOTAL
TOTAL KG
AÑOS

PAX

201
4 51271,4 228430 0,224451254
201
5 49650,68 224883 0,220784497
201
6 45250,211 243776 0,185622092
201
7 48555,496 238952 0,203201882

KG/PAX TOTAL PAX

0,25

0,2

0,15 KG/PAX TOTAL PAX

0,1

0,05

0
2013 2014 2015 2016 2017

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 CONSUMER 2017

In general, although we have not been able to reach the values per pax of 2016, we have considerably
reduced consumption. Here the total consumption of chemicals is reflected, these are divided into those
used in all the departments for cleaning, and those used for maintenance in swimming pools.

Cleaning chemicals proquimia.

KG PROD LIMPIEZA

KG/PAX PROD
LIMPIEZA
PAX

2014 26898,4 228430 0,117753

2015 19932,68 224883 0,088636
2016 14070,836 243776 0,05772
2017 21715,116 238952 0,090876

KG/PAX Cleaning products

0,12

0,1

0,08
KG/PAX PROD LIMPIEZA
0,06

0,04

0,02

0
2014 2015 2016 2017

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 CONSUMER 2017

In general there has been a decrease in the consumption of chemical products since 2013, during 2018 we
will continue working to achieve equal or decrease consumption to 0.6 kg pax customers.

To emphasize increases in the products that are within ratio like Xop Air, Superl, Magestic, Licuasol and
Licuafist, Ecoconpack Surfaces, Asepclor, Adisec Garrafa,

On the other hand there has been a decrease in consumption Clean-plac and BravoClor.

Chemical maintenance pools.

MANTENIMIENTO

mantenimiento
KG/PAX PROD
KG PROD
Years

PAX

2014 24373 228430 0,1067

2015 29718 224883 0,13215
2016 31179,38 243776 0,1279
2017 26840,38 238952 0,11233

KG/PAX Maintenance product

0,14

0,12

0,1
KG/PAX PROD mante-
0,08 nimiento

0,06

0,04

0,02

0
2014 2015 2016 2017

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 CONSUMER 2017

In general, the consumption of chemicals in swimming pools has been reduced since 2015, even
though we are still above 2014.

Since 2015, the use of total pool chemicals has generally declined, with only the increase in algicide
consumption being of note, since in 2014 practically it was not used.

The increase in Hypochlorite stands out since 2014, since in 2014 saline chlorination systems were
maintained, which were eliminated because they stained the gresite of the vessels. In addition,
these systems broke down because the electronic plates did not support saline environments.

Lake treatment was also changed and automatic dosing of algaecide and hypochlorite was added,
this has improved the water quality which was necessary to meet the standards of tour operators.

Proposed measures 2019-2020.

The digitalization of swimming pool procedures and control, for product optimization.

Placement of automatic photometric analyzers. Which are more stable and save on product
consumption since they do not fluctuate depending on external factors (temperature, hardness,
alkalinity ect, of Water)

Increase the production of Hypochlorite from salt production, which we extract from a sustainable
resource such as salt and does not contaminate saline Electrochlorination

Saline electrolysis is a method of water treatment in which the oxidizing agent is generated through
an electrolytic process with addition of NaCl. That is to say, when adding salt in the pool (between 5
and 7 times less than that which contains seawater), the chlorinator equipment provides a
continuous current to an electrode that dissolves the common salt and produces a disinfecting
reaction.

This chlorination system supposes an initial economic investment but allows a zero expense in
chemical products, so the long-term balance is positive.

Among the main advantages of salt chlorination include:

Better performance thanks to its dissipative elements and its regulation mode.

It protects the environment since it does not present chemical or harmful substances.

It improves the regulation through the switched sources with a very precise power control

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 CONSUMER 2017
.

Laundry consumption

In general there has been an increase in consumption per pax from 2012 to 2017, with 2017 being the year
with more Kg / per pax.

media KG
/PAX
2014 2,683924401
2015 2,796266287
2016 2,772449514
2017 2,866394522

Consumption kG person day

2,9

2,85

2,8

2,75 Consumo kG persona dia

2,7

2,65

2,6

2,55
2014 2015 2016 2017

There will be a campaign in 2018, focused on improving the information on changing towels.

For this the informative posters will be more visible in the facilities, making it bigger.

On the other hand there will be a campaign in the reception department so that the Check in emphasize that
customers correctly use the voluntary exchange system and be aware of the environmental importance.

We will also campaign to the chambermaids so that they do not change the sheets or towels of the rooms
unless the client needs them.

Methods to optimize towel changes in pool areas will be studied.

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 CONSUMER 2017

Measures 2018

Water.

Keep information to workers and customers about savings.

Maintenance of the Perlizadores.

Promote the use of salt water in more pools.

Energy.

Keep information to workers and customers about saving

Study proposed measures in the energy audit and request budgets.

Photovoltaic

Maintenance of solar panels.

Use of cleaning chemicals.

Meetings will be held with department heads to continue with the chemical reduction plan and plan actions.

Options will be studied in the case that there are to change to more products with eco seal. Currently we
have the ECOCONPACK DEGREASER and ECOCONPACK SURFACES.

Use of pool chemicals.

It will try to eliminate the granulated chlorine since it is highly polluting in 2018, since this highly polluting
product. In its absence, saline production hypochlorite will be used.

Laundry

It will become more visible the informative posters in the facilities, making it bigger.

The reception department, will give more information in the Check in, emphasize that customers correctly
use the voluntary exchange system and be aware of the environmental importance.

We will also campaign to the chambermaids so that they do not change the sheets or towels of the rooms
unless the client requests it. Methods to optimize towel changes in pool areas will be studied

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