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TEAM DEVELOPMENT
o Team - a number of persons associated together in work/activity.
- formed in a coordinated ensemble mark by devotion to team work rather
than individual achievement.
o Friction may arise between people due to having different expectations with
each other.
o The management of the organization depends on proper coordination.
STAGES OF TEAM DEVELOPMENT
o According to a 1965 research paper by Bruce Tuckman of the Naval Medical
Reseach Institute of Bethesda, teams undergo 4 stages:
Stage 1: Forming
o Team members get to know other members and familiarize
themselves with their task and with their supervisor.
o They should know...
The project’s overall mission
The main phases of the mission
The resources at their disposal
A rough project schedule
Each member’s project responsibilities
A basic set of team rules
Stage 2: Storming
o Characterized by competition and conflict within the team as
members learn to bend and mold their feelings, ideas, attitudes,
and beliefs to suit the team organization.
o Team members must move from a testing-and proving mentality
to a problem-solving mentality.
Stage 3: Norming
o Team relations are characterized by cohesion.
o Characterized by the flow of data between team members. They
share feelings and ideas, solicit and give feedback to one another,
and explore actions related to the task.
o Drawback: members may begin to fear the inevitable future
breakup of the group; they may resist change of any sort.
Stage 4: Performing
o Team members are both highly task-oriented and highly people-
oriented.
o The task function becomes genuine problem solving, leading to
optimal solutions and optimum team development.
ADJOURNING – Team breaks up
-- Includes recognition for participations and achievement and an
opportunity for members to say personal goodbyes
-- Wrapping up activities rather than on task performance
-
CHARACTERISTICS OF AN EFFECTIVE TEAM
o The team members share a sense of purpose or common goal and each member
is willing to work.
o KENNETH BLANCHARD DESCRIBES THE CHARACTERISTICS OF EFFECTIVE
TEAM USING MNEMONIC PERFORM:
PURPOSE
Members are committed
Clear goals and relevant to purpose
Clear strategies
Clear individual roles
EMPOWERMENT
There’s a personal and collective sense of power
Access to necessary skills and resources
Policies and practices support team objectives
Mutual respect and willingness
RELATIONSHIPS AND COMMUNICATIONS
Express themselves openly and honestly
Understanding and acceptance are expressed
Listening actively to each other
Diff. opinions and perspectives are valued
FLEXIBILITY
Perform diff. roles and functions when needed
Responsible for team leadership and development
Adaptable to changing demand
Various ideas and approaches are explored
OPTIMAL PRODUCTIVITY
High output
Excellent quality
Effective decision-making
Clear problem solving process
RECOGNITION AND APPRECIATION
Individual contributions are recognized and appreciated
Team accomplishments are recognized
Group members are respected
Team contributions are valued and recognized
MORALE
Feels good about their membership on the team
Confident and motivated
Have a sense of pride and satisfaction about their work
Strong sense of cohesion and team spirit
DICTATORS
o Monopolizing the decisions o Taking things for themselves
o Deciding alone
o Viewing truth and wisdom as
their domains
o Surprising their workers with
edicts from above
o Guarding their own interest
FACILITATORS
o Pushing decisions down to the o Letting those who are
line responsible to decide how the
o Involving others as much as jobs will be done
possible o Serving everyone’s interest
o Viewing truth and wisdom as o Giving to the organization
being accessible to everyone