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A Role For Intermediaries

to help volunteer based youth tutor, mentor and learning


programs grow in more places

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net


Disparity – the greatest challenge we face
is gap between rich and poor.
“We have the best institutions of higher education in the world, yet many are surrounded
by slums.” President Jimmy Carter, June 3, 2008
Those who need help
Those who can help Make the
• tutor/mentor programs
• colleges Connection! • health organizations
• business • children
• professions • families
• hospitals Form Volunteer
• schools
• civic, fraternal and social Teams that take
• after school programs
• religious intermediary role.
Traditional consultants and
intermediaries and volunteers
from business schools, local
companies, churches, etc.
can take this intermediary
role to connect organizations
working with youth in high
poverty areas with talent,
ideas and operating dollars. Located in high – poverty
Living in non – poverty areas areas of a city or suburb, or
of a city or suburb, or connected via the Internet.
connected via the Internet.

Read more in this and other Tutor/Mentor Connection essays. Find at


https://tutormentorexchange.net/library

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 2


Civic Engagement & Philanthropy – the next decade
In a white paper titled An Evolving Relationship:
Executive Branch Approaches to Civic Engagement,
presented by PACE, Philanthropy for Active Civic
Engagement, the author provides a history of Civic
Engagement from 1989 to 2010, with questions that
must be answered for the future.

Download the report at


http://www.pacefunders.org/publications/
EvolvingRelationship.pdf

It describes “a varied civic engagement ecosystem that


includes multiple actors” working in complementary
ways, but not in lock step. “It is not centrally controlled,
but there is a common purpose, bringing together both
the participation and the collaboration aspects of the
Obama administration.

Daniel F. Bassill created the Tutor/Mentor Connection (T/MC) in Chicago in 1993 to help
volunteer-based tutor/mentor programs grow in all high poverty areas of the city, including a
new program for teens that he also launched in 1993. The T/MC strategy was based on
Bassill's leadership of a single program from1975 to 1992 and his 17 year retail advertising
career with the Montgomery Ward Corporation.

There was no template to follow when creating the T/MC, nor was there a dedicated source
of funding. The T/MC was built year-to-year, based on what the need was, what was learned
Daniel F. Bassill
from others, and what talent and dollars could be found. This essay is one of dozens
D.H.L. created since 1993 to share the ideas, resources and strategies of the T/MC, which since
2011 has been operated as part of Tutor/Mentor Institute, LLC.

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 3


In the following pages we suggest that for this
ecosystem to be focused on solving problems that will
take many years to solve, leaders will need to think of
new ways to engage employee volunteers and
corporate resources.

They will need to learn to use maps to point


volunteers, donors and NPO resources to all of the
places in the country where the same problem
persists. They will need to use graphics, like
blueprints, to sequence actions from beginning to end,
so good intentions don’t take place randomly and have
little benefit because they take place at the wrong
time, or the wrong place.

They will need to think of virtual volunteer roles,


helping build infrastructure and mobilize resources, not
just serving as on-line tutors and mentors.
Daniel F. Bassill, Tutor/Mentor Institute, LLC

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 4


Each of these roles needs to be filled
4) Even more teams will need to innovate
1) Teams of people will need to
ways to keep public and private sector
aggregate information that is
attention, and resources flowing for
constantly being updated,
many years, in many places, to many
representing the thinking of
organizations working toward solving the
people involved in problem
same problem. Eg…a building does not get
solving, from all over the world.
built if all of the workers are not doing the
right job at the right time, and are not being
2) Individuals and teams will need to paid.
take on marketing, advertising and
network-building roles, making sure the 5) Additional teams will need to be
information available is seen, and learning what happens each year, to
used, by more people. recognize and share effective practices,
so they can be used by thousands of
local leaders in a process of constantly
3) Additional teams of people will improving the work of their own
need to act as facilitators, to help organizations and networks.
people understand this vast amount
of information, so they use it to 6) Elected leaders, media, celebrities,
support decisions and actions in CEOs and faith leaders need to learn
many places at the same time. to champion this process, to keep it
growing in many places, for many
years.

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 5


This concept map visualizes the ideas from the previous slide.

View at http://tinyurl.com/TMI-4-Pt-Strategy
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 6
What we're describing is....

Read more about this at - http://tinyurl.com/TMI-VirtualCorpOffice


Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 7
Let's think about this differently. How are Companies
Maximizing Value from Civic Engagement?
If someone gets involved Will they still be doing service
with volunteerism and service as they move through this
during these years… stage of their job/career?
•Entry * low mgt * high mgt *Exec * retiree
* K-6 * 7-8 * 9-12 *College

20s 30s 40s 50s 60+

If 20 million do service Social Sector Do we have 20 million leaders,


between age 16 and 25… Orgs volunteers, donors and voters
(Tutor/Mentor in later years?
Programs)

How do we make this happen? What would be the


impact on the social sector? Or on the lives of youth
living in high poverty areas?
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 8
Can pro bono teams from consulting companies help other
corporations form functional teams that help tutor/mentor programs grow?

Corporate Teams Priority Issues Backward mapping


Learning & Planning Education • Vision/problem definition
Groups Environment • What do we know about
within every company and/or Seniors, etc. issue
industry in every metro of a company or industry • What are others doing to
area
solve problem
• How/where can our
In this presentation, the GOAL is not to employees get involved
recruit tutors/mentors, but to develop • How to encourage and grow
employee involvement
talent of current and future employees • How to learn from employee
through involvement in building and involvement
• How to grow our impact
sustaining the infrastructure needed to based on what we learn
make great volunteer-based
tutoring/mentoring organizations available
in more places.

Could volunteers from Accenture, Deloitte, Boston Consulting, etc. take on this
work on a pro bono basis? Could it turn into a revenue stream?

Could this be an on-going project of business schools at local universities?


Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 9
If this is the goal....
Do you have a
Strategy?

Are you concerned with


workforce development
issues? Or with Poverty,
Social Justice, Education, or
preserving the quality of life
and democracy we enjoy in
this country?

How are you using your


leadership, and your
resources to address these
issues?
Fill ALL
How to we get the most
* time frames
productivity from
* map areas volunteering and civic
engagement? The following
pages are some ideas we
hope you’ll embrace.

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 10


If the goal is to help kids living in high
poverty neighborhoods be starting
jobs/careers by their mid-twenties….

School-Time Programs
High Career
Pre-K K - 5th 5th - 6th 6th - 8th
School Track

3-5 PM Non-School Programs After 5 PM and Weekend Programs

Tangela joined CC in 1993,


after being part of the
MW/Cabrini Green Tutoring --- 16 years later.
Program when in elementary
school.
We are still
How do we help tutor/mentor programs connect connected, via the
Internet, 30 years
with youth when they are young, and stay later. Tangela has
connected to those kids from when we first meet two Masters
them, to when they need our help as adults?…. degrees and two
boys in college
(2023)!
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 11
Understand this process. Open this cMap at http://tinyurl.com/TMI-Planning
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 12
Define and Map a Supply Chain Model that meets
Goal: infrastructure needs of non profits helping inner city kids
move to jobs and careers

Multiple
Industries
Corporate Teams
Supply & Talents
Consulting firm volunteers
Chain Working in Chicago and other
Model. cities, with tutor/mentor, and Multiple
other social benefit sectors Locations
And causes

Over the past 30 years most corporations have cut


back on the research and planning teams needed to
support effective social sector engagement, as a Resources to support
tutor/mentor programs
human capital development process. need to flow into every
high poverty area in
Chicago
And other cities and
Volunteers from consulting firms could act as states.
intermediaries to help other companies better
understand potential roles.
Pg 13
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net
Consultants from professional services companies, and students from
university business schools, could take some of these roles in any city.
View cMap below at http://cmapspublic.ihmc.us/rid=1238727620203_829663222_30264/strategy.cmap

View inset version at


http://tinyurl.com/TMI-4-Pt-Strategy
Pg 14
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present) www.tutormentorexchange.net
If we can influence flow of talent and resources we can
improve quality and outcomes.

Instead of wasting scarce non profit time, talent and dollars competing for resources, create
actions that support the growth of all tutor/mentor programs, using same strategies that retail
chains use to support thousands of stores in different places.

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 15


Helping non profits grow from good to great
The goal of the previous slides was to show the infrastructure needed to support non
profits doing similar work in multiple locations. These diagrams illustrate the process of
growing from good to great.
The spark that propels the
“ENGINE” effect

The “FLYWHEEL” effect

Vol
$$

Flow of water turns wheel as it catches


each tong. The faster the water flows, As the spark ignites gas and forces the
the faster the wheel turns. pistons up and down, these turn the
cylinder that keeps the wheel turning.

Volunteers and donors can provide


the spark non profits need if there is an
Nonprofit on-going supply provided by businesses,
churches, colleges, and national service.
Growth
Consultants can serve as coaches and
intermediaries to help this happen in
Consistent flow of volunteers and many locations.
operating dollars keeps a non profit
growing from good to great.

Pg 16
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net
Leaders needed at every level, in every sector
Sector Facilitators
2 3 1. seniors a) RSVP, Senior Corps
2. faith groups b) Faith Leaders
1 3. business, c) Company, Trade Group,
c
4 hospitals CEOs
b
4. youth d) Service Learning, clubs,
6 5 5. civic, fraternal MySpace
and social e) Members
a 6. college f) Campus Compact, etc.
d

f
e Leaders …
• Public leaders
• Celebrities
• Specific non profit
organizations
• Local and national groups

The goal is to recruit people and organizations, in business, religion, media, entertainment, etc., who
deliver messages targeted specifically within their area of influence, with all messages pointing to maps
showing where services are needed, and to databases which volunteers and donors can shop to
choose where they want to get involved.

Pg 17
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net
When people connect people they know to a tutor/mentor program, they
become part of a network of purpose. They become part of the solution.

YOU

When people are connected to information libraries they can learn where
they are needed, what they need to do and ways to get other people
involved. This increases positive impact on more programs in more places.
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net
Pg 18
This is a year-round cycle of actions. It repeats every year. See article
at tutormentor.blogspot.com/2009/09/violence-is-just-on-other-side-of.html

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 19


Planning cycle. Repeat this every year.
https://tutormentorexchange.net/planning-strategies/52-calendar-of-activities

Jan Feb/Mar May Aug/Sep Nov/Dec

National End-of-Year Back to School Pre Holiday Learning


Leadership
Mentoring Networking, •Program And Networking
Development
Month •Draw more Locator •Expand network
•Recruitment to
• National attention to tutoring database •Recognition
replace dropouts
media focus on And mentoring updated •Training
•Convert volunteer
mentoring; • Expand network of •Draw programs •PR for programs
to leaders
• Opportunity to Programs, donors, And stakeholders •Xmas $$ Raising
•Focus Forward
draw resources Partners together •Networking
to start of fall ‘10
to local •Update database •Focus on vol. •Recruit talent and
•Update Database of
programs and • Focus on process recruitment, manpower from
programs
T/MC •New Program improvement Orientation from business
& Training & universities
Planning
Twitter Facebook LinkedIN Instagram Mastodon

During each event cycle, on-line forums using social media channels should be drawing more
people together to focus on same issues that are being discussed in face to face events.
Forums can be hosted from many different places around the world. Read our eConference
goals: http://www.tutormentorexchange.net/conferences-and-online-forums/88-e-learning-goals

National Mentoring Intergenerational Make a Difference


Month (Jan); Take kids Engineers Week; Volunteer Week Day; Lights on After
Week (Sept)
to work day, etc. Black History Month (april) School

While T/MC, T/MI and partners organize their own events and attempt to create public
involvement, others are also hosting events that focus on poverty, workforce development, etc.
We need to learn to leverage these as part of strategy of building greater awareness of our own
message, but without increasing our costs to deliver the message to more people.

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net


Pg 20
Every industry
should encourage
involvement of
volunteer talent
because it
expands the skills
and network of the
volunteer, and
benefits the
business.
Involvement in a
tutor/mentor
strategy is a
workforce
development
strategy.

Read more about this idea at


https://tutormentor.blogspot.com/2021/11/helping-kids-through-school-how-can-we.html

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 21


Volunteer Mobilization - Creating Intermediary Networks of Support
This chart illustrates a role volunteers can take to help other volunteers become more meaningfully engaged.

Volunteers

Leaders build
Obama Mobilizers Women
On Call
awareness of service
Help vol. opportunities.
find role
and
Facilitators Weak Link:
Staff at NPOs not
succeed in cause role
equally good at
recruiting and
NPO. What Cause? supporting
What role? volunteer
What place? involvement.

As volunteers in
consulting, training,
management use talent
Specific org. As volunteers find success
and take leadership roles
they can help other
they take more ownership
volunteers find more ways Involvement, Success, and do more to help
to get involved and stay Ownership, Career expand NPO capacity and
involved.
effectiveness.

Networker

Similar Similar
volunteers in More Volunteers volunteers in
other Causes Involved as leaders other NPOS
and Capacity Builders
Pg 22
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net
YOU can help inner city youth
have brighter futures. Help Skills to help
build the leadership network T/MC
supporting the Tutor/Mentor
Connection
Someone
Organization
You Know
Or Group That
Can help T/MC

YOU
Skills &
Networks help
Tutor/ t/m programs
grow in entire
Mentor
region
Connection/
Institute, LLC

Every one can be a teacher, and intermediary, who helps


other people find, understand and use this information.
Will you take that role?
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 23
Result of strategic network building. If you tell the story to people you know,
some will forward the story with their own endorsement, to people they know.

The first person in your network may


have limited resources. However,
the people in their network may
be potential supporters

Executive
(name)
Neighbor Faith Leader
(name) (name)

Benefactor
(name)

Donor Volunteer
(name)
(name)

What would this network look like


after one, three, 10 years if we have Other Vol.
many people reaching out to people (name)

they know on a consistent basis?


Super Hero
(Exec, Benefactor, writer, etc.)

Pg 24
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net
Reverse the funding stream.. Change the outcomes.

INCREASE
DONOR DONOR BASE

$
BASE
$$
More people
committed to
ALL NPOs cause
compete for same
pool of dollars

INTERMEDIARY
GROUPS, LIKE
T/MC – T/MI If we teach our
volunteers to build
We try to connect donors
with tutor/mentor programs. affinity groups in
their company,
Affinity groups, within church, college, these
Consultants can
industry, faith groups, groups take lead in
take this role, too. sports, etc. could recruiting volunteers
have greater impact.
and donors for ALL
tutor/mentor
programs.
Read more about this idea at
https://tutormentor.blogspot.com/2009/10/reverse-funding-stream.html
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 25
Civic Engagement & Philanthropy – the next decade

For this to happen, there needs to be an information base, with maps showing
where help is needed, and what organizations already work in those areas. The
T/MI information base is at http://www.tutormentorexchange.net
Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net Pg 26
Learn more, ask questions
If you have ideas to share, these are web
sites where you can learn more and get
connected:
http://www.tutormentorexchange.net

http://tutormentor.blogspot.com
Daniel F. Bassill
D.H.L.
Http://mappingforjustice.blogspot.com
“Have you had
Enough?” http://michaelcnt.blogspot.com/
Let's connect. Let me
help you use these Connect on social media:
ideas to build your https://tutormentorexchange.net/social-media
own Tutor/Mentor
Connection-type Email tutormentor2@earthlink.net to discuss ideas for
collaboration and capacity building among programs, or
strategy. between cities.

Tutor/Mentor Connection (1993-present), Tutor/Mentor Institute, LLC (2011-present), http://www.tutormentorexchange.net

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