Your Booking Code

E-Ticket Itinerary & Receipt MZKANO

Contact Information Booking Date Status

Mr. Dipa semedi Thursday, 24 May 2018 Confirmed

Departing Flight (Sunday, 10 June 2018)

Flight
Cabin
Number Carrier Duration Airline Booking
Departure Arrival Code

18:25 - 10 June 2018 19:35 - 10 June 2018 -

ID 7162 2h 10m
Class T Kuala Lumpur (KUL) Direct Jakarta - Cengkareng (CGK)
Kuala Lumpur International Airport Soekarno Hatta International Airport
-

Passenger Detail
No. Flight Number Ticket Number Name Type Baggage
1 9902148873936 Mr Dipa semedi Adult 20 Kg
2 ID 7162 9902148873937 Mr Adrian dimas Yodiansah Adult 20 Kg
3 9902148873938 Ms Alexandria Dea Vasty Adult 20 Kg

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at CUSTOMER CARE 0804 1500 878 EMAIL cs@tiket.com

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 E-Ticket Itinerary & Receipt

Flight Terms & Condition Batik

Important Notes :

• Please arrive at the terminal at least 90 minutes before departure time for domestic flight or 2 hours for
international flight.
• Check-in counter will be closed 45 minutes before departure time.
• Please arrive at the departure gate at least 30 minutes before departure time.
• For all departures terminal information can contact the concerned airline call center, when an error information
is not the responsibility tiket.com
• Passenger is allowed to bring a check-in luggage with maximum weight of 30 kg for Batik Air domestic flight
Business class; 20 kg for Batik Air domestic flight Economy class; 30 kg for Batik Air international flight Business
class; 20 kg for Batik Air international flight Economy class.
• Economy Class Passenger is allowed to bring a carry-on baggage with maximum weight of 7 kg.
• For more information, please refer to Batik Air terms & conditions. Passenger/ticket holder is accountable (must
follow) to terms & conditions that are stated by Batik Air.

Refund Policy and Itinerary Changes Policy :

• For cancellation, customer can contact Tiket.com Customer Care at 021-2963 3600 or email to cs@tiket.com.
• If customer is cancelling from Batik Air Call Center, customer has to reconfirm the cancellation details to
Tiket.com Customer Care by stating:
- Passenger name.
- Order ID/Booking Code.
- Refund percentage that is received from Batik Air.
- Bank account information to be refunded and the name of the bank account holder.
- For credit card transaction, please state the last 4 digits of the card number and the credit card type (VISA /
MASTERCARD).
• Refund process will take approximately 2-3 months, starting when the cancellation application is received by
Tiket.com Customer Care.
• The percentage of the cost of cancellation and No Show by Batik Air:
- Provisions refund for the whole Economy Class and Business Class Cancellation over 72 hours of charge CF of
25% of the Base Fare, cancellation under 72 hours to 4 hours before departure charge CF of 50% of the Base
Fare, and cancellation less than 4 hours before CF departure charge of 90% of the base fare + taxes. In
accordance with the decision of Batik Air and No extra charges from Tiket.com
- For conditions force (force majeure) as an example: natural disasters, which caused the passenger to request
a refund of air transport services (refund ticket) then can be returned 90% of the basic price (basic fare)
• To make changes on the itinerary or passenger information, customer can directly contact Batik Air Call Center
at 021-6379 8000 and will be charged an administration fee stated by Batik Air.

For further assistance, please contact Tiket.com at CUSTOMER CARE 0804 1500 878 EMAIL cs@tiket.com

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