Infinite Campus User Guide – Messenger Tools

Instruction
Path: Instruction > Messenger

Teachers can send notices to guardians and students using the Messenger tools within the
Instruction module. These tools allow teachers to send notifications of failing grades and
missing assignments, as well as general messages.

Failing Grades
Path: Instruction > Messenger > Failing Grades

The Failing Grades Messenger Wizard pulls information from the teacher’s grade book to
generate a message to guardians of students who are failing the course. This allows guardians
and students to remain informed of the student’s progress.

Currently, all messages are sent in English, unless typed in a different language and sent via
Email Messenger.

NOTE: Default Failing Assignment notices can also be created and scheduled by system
administrators using the Failing Assignments Scheduler, located in System
Administration > Messenger > Failing Assignments Scheduler.

Failing Grades – Message Setup

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Infinite Campus User Guide – Messenger Tools

Creating Messenger Notifications for Failing Grades

1. Select an existing template from the Template dropdown list.
2. Enter any comments in the Teacher Comments field.
3. Determine the Delivery Devices. Options are Inbox, Email and Phone. The Inbox
preference will be automatically selected and indicates the Portal Inbox. This option cannot
be unselected.
4. To allow multiple messages to be sent for the same course grade, mark the Allow Repeat
Messages checkbox. If marked, guardians will continue to receive messages on the same
failing grade until the student is no longer failing.
5. Select which grades to use. Options are Gradebook and Posted Scores. Gradebook scores
come from assignment scores and use the percentage that is calculated in the Gradebook.
Posted Scores are based on grading tasks.
6. Mark the checkbox(es) next to the grade(s) that are considered failing. Messages will be sent
to students with these grades.
7. Mark the checkbox(es) next to the student(s) to include in the notice, or mark the Toggle
Students checkbox to include all students. Only students in the section selected in the
toolbar will be listed. Of the selected students, only those with failing grades will be sent a
notice.
8. Select the term and task(s) to include in the notice.
9. To review the messages that will be sent, click the Preview Notices bu on. A Message
Preview screen will appear, displaying the message and recipients.
10. To view a list of all recipients of the message, click the Review Recipients bu on.
11. To send the message, click the Send Message bu on. The message will be sent to the
guardians of the students.

Failing Grades – Message Preview

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Infinite Campus User Guide – Messenger Tools

Failing Grades – List of Recipients

Missing Assignments
Path: Instruction > Messenger > Missing Assignments

The Missing Assignments Messenger Wizard allows teachers to create Missing Assignment
notifications to be delivered to student and guardians.

Only assignments that have been marked as Missing in the grade book will generate notices.
Currently, all messages are sent in English, unless typed in a different language and delivered
via Email Messenger.

NOTE: Default Missing Assignment notices can also be created by system

administrators using the Missing Assignments Scheduler, located in System
Administration > Messenger > Missing Assignments Scheduler.

Missing Assignments – Message Setup

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Infinite Campus User Guide – Messenger Tools

Creating Messenger Notifications for Missing Assignments

1. Select a template from the Template dropdown list.
2. Enter any comments in the Teacher Comment field.
3. Determine the Delivery Devices. Options are Inbox, Email and Phone. The Inbox
preference will be automatically selected and indicates message delivery to the Portal inbox.
This option cannot be unselected.
4. To allow multiple messages to be sent for the same missign assignment, mark the Allow
Repeat Messages checkbox.
5. Mark the checkbox(es) next to the student(s) to include in the notice, or mark the Toggle
Students checkbox to include all students. Only students in the section selected in the
toolbar will be listed. Of the selected students, only those with missing assignments will be
sent a notice.
6. Select the assignment(s) to include in the notice, or mark the Select Assignments checkbox
to select all assignments.
7. To review the messages that will be sent, click the Preview Notices bu on. A Message
Preview screen will appear, displaying the message and recipients.
8. To view a list of all recipients of the message, click the Review Recipients bu on.
9. To send the message, click the Send Message bu on. The message will be sent to the
guardians of the students.

Missing Assignments – Message Preview

Missing Assignments – List of Recipients

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Teacher Messenger
Path: Instruction > Messenger > Teacher Messenger

The Teacher Messages Wizard allows teachers to send general messages to students or
guardians. Unlike other Campus Messenger tools, messages created using the Teacher
Messenger cannot be forma ed.

NOTE: This tool is intended for general messages only. Messages regarding missing
assignments and failing grades are sent via the Missing Assignment Messenger
and Failing Grades Messenger, respectively.

By default, the Campus system will deliver teacher-created messages through Email Messenger,
unless otherwise specified in the System Preferences section of System Administration.

This wizard uses se ings established in the Census module to deliver the messages accurately.
Like all Messenger functions, delivered messages appear in the Portal Inbox of a recipient.
Currently, all messages are sent in English, unless typed in a different language and delivered
via Email Messenger.

Teacher Messenger – Screen 1

Using the Teacher Messenger Wizard – Screen 1

1. Click the New bu on to create a new message template, or select an existing template and
click the Load bu on.
2. To save the message and continue with the wizard, click the Save and Continue bu on. To
continue with the wizard without saving the template for future use, click the Continue
bu on.

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Infinite Campus User Guide – Messenger Tools

Testing Teacher Messages

Teacher Messenger – Screen 2

Using the Teacher Messenger Wizard – Screen 2

1. Select the Recipients of the message. Options are Guardians, Students and Test. The
Test option allows teachers to test a message before sending to guardians or students. If
Guardians is selected, guardian names will appear below the students’ names. If Students is
selected, only student names will appear.
2. Select a name to add the person to the list of recipients. To select all individuals, click the
Select All bu on.
3. Determine the Delivery Devices. Options are Inbox, Email and Phone. The Inbox
preference will be automatically selected, indicating the message will be delivered to the
Portal Inbox. This option cannot be deselected.
4. Review the read-only Message Details for verification purposes. To review the messages
that will be sent, click the Preview Notices bu on. A Message Preview screen will appear,
displaying the message and recipients.
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Screen 3 – Teacher Message Preview

Using the Teacher Messenger Wizard – Screen 3

1. To view a list of all recipients of the message, click the Review Recipients bu on.
2. To send the message, click the Send Message bu on. The message will be sent to the
selected recipients.

Review Recipients

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