MLW

Marcene Watkis| Greyed Matter

HIGHLIGHTS OF QUALIFICATIONS ----------------------------------------------------------------------------------------------------------------

• Excellent analytical, written, interpersonal and oral communication skills as evidenced by Toastmasters
International Competent Communicator Certificate.
• Contract negotiation, sales, account management, client retention and support
• Successfully managed all department correspondence and business administration
• Developed business strategies to increase market share, assuring high quality standards while maintaining
productivity
• Developed and led sales teams, and built strong business relationships resulting in referral and repeat business
• Successfully completed an 8-hour Linsco Private Ledger Prioritizing and Time Management course leading to
more effective marketing and client service strategies

PROFESSIONAL EXPERIENCE ---------------------------------------------------------------------------------------------------------------

Westmorlands Food Company
Owner/Director of Operations 5/2012-6/2014
• Created and implemented new product offerings
• Prepared, packaged and distributed product line
• Maintained set food cost target
• Executed vendor negotiation and relationship management
• Managed and executed vendor contracts
• Generated repeat and referral customers through outstanding product and client service excellence
• Maintained extensive knowledge regarding state-mandated rules and regulations governing independent food
operations

Aimbridge Hospitality
Sales Manager 09/2014-11/2015
• Achieved 109% of total booking revenue in Quarter 1, 2015, 92% in Quarter 2, 2015, 94% in Quarter 3
• Increased all solicitation call goals from Q4 in 2014 by 40% in Q1, Q2, Q3, 2015
• Achieved over 90% average score on shop calls designed to measure effective sales strategies and foster
professional development
• Identified, prospected and shifted local account business from comp-set exceeding budget by 20% in Q1
• Prospected and closed on direct sales segments to positively impact hotel revenues
• Assisted in implementing special promotions relating to direct sales segments
• Created new brand awareness through marketing, sales materials and sales replication
• Responded to lead RFPs with proposals and presentations

Disney/It’s a Laugh Productions

Production Facilitator 5/2011-05/2012
• Worked directly with Creative, Design, Casting, Props, Craft Services and Accounting Departments to prepare for
filming
• Coordinated with vendors to ensure timely delivery of products and services
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 MLW
Marcene Watkis| Greyed Matter

• Corresponded with independent contractors confirming services offered, contract accuracy etc.
• Provided administrative and back support to the pre and post production team
• Organized audience seating, security clearance protocol and procedures
• Composed and edited correspondence and memorandum from dictation
• Performed tasks of scheduling appointments, ordered office supplies and answered client inquires
• Maintained production folders (asset management, crew hires, deal memos, contracts etc.)

RSF/LPL Financial Services

Office Coordinator, 02/2005-01/2008
• Investigated and answered routine queries arising from clients, vendors, management and other finance staff
• Responsible for processing and submitting investment and insurance applications for new and existing accounts
• Followed-up on investment transactions with clearing firms and third-party partners
• Maintained compliance files and aided annual financial audits
• Coordinated projects and events exercising ability to improvise, improve procedures and meet demanding
deadlines
• Assisted with recruitment process and job requisitions; generate external/internal advertisements, processing
applications, assisted hiring managers by performing background, credit and reference checks
• Liaised between all impacted departments to ensure proper communications and reporting practices

EDUCATION/CERTIFICATIONS ----------------------------------------------------------------------------------------------------------------------

Arizona State University

Bachelor of Science: Communication, Expected Graduation, 2019
GPA 4.0

Linsco Private Ledger Prioritizing and Time Management

Certificate of Completion

Toastmasters International
Competent Communicator Certificate of Completion

Entrepreneurship Business and Retail Management Program

Certificate of Completion

ServSafe
California Food Handler Certificate

VOLUNTEER WORK, ASSOCIATIONS AND HONORS -------------------------------------------------------------------------------

• Santa Monica College Dean’s List, Broward College President’s List & Arizona State University Dean’s List
• Select Service Hotel of the Year Award -2014
• RUHS Inspirational Choir Leader
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