InfiMONITOR 2016.4.

4
InfiMONITOR

General description

InfiMONITOR is a Network Monitoring System that enables you to monitor

the status and health of all the InfiNet Wireless devices in your network
InfiMONITOR

Main features overview

Monitoring section Reports section Settings section

Events Graphs Events definition
Links by filtering rules
Hosts Auto discovery of
links and devices
Network map via SNMP
Email notifications
definition
InfiMONITOR

Installation

Note: InfiMONITOR comes in as an ISO image, so a dedicated server or a virtual machine are required for its
installation. Any Hypervisor is supported, for example Vmware, Hyper-V, VirtualBox. The procedure below
describes how to install InfiMONITOR using Oracle VM VirtualBox. If a dedicated server is used, a bootable USB
or CD should be created and the installation steps should be followed from Step 17 ahead.
Prerequisites
1. Download the latest InfiMONITOR ISO image from the official website:
http://infinetwireless.com/products/infimonitor
2. Download the latest Oracle VM VirtualBox from http://www.oracle.com/technetwork/server-
storage/virtualbox/downloads/index.html
3. Minimum hardware requirements: Intel Core i3 3 GHz (64 bit architecture), 4 GB RAM, 200 GB free storage
Installation steps
1. Install Oracle VM VirtualBox by following the step by step wizard and keeping the default settings. If more
details are needed, the official Oracle documentation can be consulted
2. Open VM VirtualBox Manager and click on the “New” button
InfiMONITOR

Installation

3. The wizard for creating a new Virtual Machine is displayed. The first step is to specify the name of
the virtual machine and the operating system to be used. InfiMONITOR uses CentOS , 64 bit version
so you need to select Type àLinux and Version à Other Linux (64-bit) like below
Note: If you do not have the option to select a 64-bit OS, please check the virtualization settings in BIOS
and also make sure that the Hyper-V is disabled in “Windows features”.
4. Click “Next”
InfiMONITOR

Installation

5. Define the RAM resources according to the hardware requirements (minimum 4GB) and click
"Next":

6. Select “Create a virtual hard disk now” and click “Create”:

InfiMONITOR

Installation

7. Select the hard disk file type as “VDI (VirtualBox Disk Image)” and click “Next”:

8. Select “fixed size” for the hard disk storage and click “Next”
9. Select the virtual hard disk size according to the hardware requirements and click “Create”. Below
you can see a minimum requirement, but you should consider to allocate more GB for log and
history storage!
InfiMONITOR

Installation

10. The wizard is finished and in a few minutes the InfiMONITOR virtual machine will be created. When
finished, select it and click on “Settings” like below:

11. Go to “System” and select the boot order as below. Before installation, when the hard disk is empty,
it has to boot the InfiMONITOR ISO image from the “Optical” unit. However, after the installation, it
should always boot from the hard disk and avoid entering again in the installation menu:
InfiMONITOR

Installation

12. Go to “Storage” and select the Empty optical unit. Next browse for the InfiMONITOR ISO image:

Browse for the

ISO image

13. When loaded, it will look like below:

InfiMONITOR

Installation

14. Go to “Network” and select “Attaced to:” “Bridged Adapter”. Choose the network adapter that will
be used for connecting to the monitored devices (physical monitoring interface). The bridged adapter
mode will create an internal link with the physical interface and will route packets between the virtual
machine and the physical port of the Server/PC:

Note: InfiMONITOR can only manage one network adapter, so if you want it to have access to two
different networks (including Internet), you must use an external router
15. Click “OK”. The InfiMONITOR virtual machine settings are finished and the installation can proceed
InfiMONITOR

Installation

16. Select the InfiMONITOR virtual machine and click on “Start”:

17. The InfiMONITOR installer is loaded. Press “Enter” to install InfiMONITOR:

InfiMONITOR

Installation

18. The installation is initiated and a few configuration steps need to be performed as indicated below.
Press “Enter” to continue:

19. Select your time zone from the list:

InfiMONITOR

Installation

20. Specify the NTP servers:

21. Select the system hard disk:

InfiMONITOR

Installation

22. Select the network adapter to be used as physical monitoring interface:

23. Configure the IP address that shall be used to access InfiMONITOR. Since the virtual machine
interface is connected (bridged) with the physical network adapter, the IP address configured at this
step should be from the same network as the one used by the physical network adapter:
InfiMONITOR

Installation

24. Configure the Netmask:

25. Configure the Default gateway (the IP address of the physical network interface of the server on
which InfiMONITOR is installed):
InfiMONITOR

Installation

26. Configure the Name server address (same as the default gateway):

27. Continue with the InfiMONITOR installation:

InfiMONITOR

Installation

28. Wait for the installation to complete. In the end, the following message will be displayed. Choose to
“Reboot” in order to boot from the hard disk and get the InfiMONITOR processes running:

29. After the reboot, you are informed about the Web-interface access (address and credentials).
You can also enter “Service mode” at this point:
InfiMONITOR

Service mode

In “Service mode” you can either view/edit the network settings configured during installation or you can
reboot InfiMONITOR:

The network setting are displayed below. The “Edit” option is available:
InfiMONITOR

Web interface – Initial login

InfiMONITOR can be configured and managed via the special web-interface, using the IP address
configured during installation. Depending on your web browser, it is possible to get the following message:

This is due to the fact that the required

protection certificate is not assigned by
the certification authorities center. It does
not affect the InfiMONITOR security

To prove the certificate trust, expand the

"ADVANCED" tab and click on "Proceed
to XXX.XXX.XXX.XXX (unsafe)"
InfiMONITOR

Web interface – Initial login

Next, you will be prompted for the authorization data:

The default credentials are:

– Login: admin
– Password: admin
InfiMONITOR

Web interface – Changing the admin password

1. Go to the Users and groups page in the Settings section and roll over the administrator account
with the mouse. The “Edit” and “Delete” buttons appear. However, you cannot delete this account

2. Click on the “Edit” button and add the new password

3. Save the account

Note: If you forget the

admin password, there is
no way to recover it. You
will have to contact support
InfiMONITOR

Web interface – Creating a new account

To add new users, Go to the Users and groups page in the Accounts section and click on the “Add
user” button. Fill in the user credentials, set its permissions(Group and Personal) and click on “Create”:

Note: Groups
can also be
created from
this section by
clicking on the
“Add group”
button
InfiMONITOR

Web Interface – adding a network element

To manually add a device, go to the Hosts management page in the Settings section and click on the
"Add host" button. Fill-in the fields of the "Add host" window and then click on "Create":
InfiMONITOR

Web Interface – adding a network element

Until InfiMONITOR can establish a connection with the unit, it appears in the "Pending hosts" window:

Note: If the device is pending for a long time, this can indicate that the authentication credentials are
incorrect and/or the SNMP server has not been started on the device. Check the settings and correct
them, if necessary
InfiMONITOR

Web Interface – adding a network element

In order to be able to monitor the InfiNet units using InfiMONITOR, you have to initially perform the SNMP
configuration for each unit:
InfiMONITOR

Auto-discovery

• InfiMONITOR benefits of the Auto-Discovery function, which is enabled by default. This means that
after one unit has been manually added, all the units which are in the same MINT area as that unit will
be added automatically
• We can therefore see that after adding one device (BS1), all other network elements will appear
automatically with no additional effort:

• During Auto-Discovery, InfiMONITOR uses all the SNMP credentials in its database (defined by the
user) to find all the devices in the MINT network. Auto-Discovery is done using the polling mechanism
• If a device is unresponsive for 5 minutes (standard polling interval), its status is automatically changed
to ‘Unknown’. If it remains unresponsive for another 5 minutes, its status will change to ‘Unreachable’
InfiMONITOR

Auto-discovery

Auto-Discovery can be disabled by going to "Discovering" in the Settings section:

InfiMONITOR

Event rules

In InfiMONITOR, all events can only be triggered by specific rules. The rules contain matching conditions
and are grouped into Groups of rules
The events generation subsystem chart is shown below:
InfiMONITOR

Event rules

InfiMONITOR comes with a default group of rules, named "All hosts" and a set of 10 pre-defined rules.
You can find them in the "Settings" section
- Groups of rules - - Rules -

2 2

1 1
InfiMONITOR

Creating a group of rules

You can group devices and rules in order to create a group of rules by going to the Event rules page
in the Settings section and clicking on the “Create group” button like below
InfiMONITOR

Creating a group of rules

The steps are the following:

1. Type the group name
2. Choose the devices that you want to be part of the group

• Search or select the

devices from the Available
devices section and click
on Assign selected to add
devices to the group
• You can also add a tag to
the group. The rules from
the group will apply to all
the units that carry that tag
• You can exclude devices
by clicking on Exclude
selected button from the
Available devices section
InfiMONITOR

Creating a group of rules

3. Select the rules that should be assigned to the group. Go to the Rules tab, choose the rules from
the list of Available rules and click on the Assign selected button to add a new rule to the group
• Note: Only the Assigned rules will trigger events
InfiMONITOR

Creating a group of rules

4. Configure e-mail notifications

• Select the users that should
receive email notifications
from the Available users
section and click on the
Assign selected button
• The users that will receive
email notifications for the
group of rules are displayed
in the Assigned users list
• “Notifications enabled”
should be checked
• Configure the e-mail
notification template. In the
“Subject” and "Body" of the
template you can use
variables like “Object”,
“Status”, “Severity”, “Rule”
etc.

5. Click on the Create button to create the group of rules

InfiMONITOR

Creating a new rule

InfiMonitor uses rules to trigger alarms. There are 10 pre-defined rules, but users can also create
new ones
• In order to create a new rule for triggering events, the next steps should be followed:
1. Go to Event rules in the Settings page
2. Select the Rules tab
3. Click on the “Create rule” button

2 3

1
InfiMONITOR

Creating a new rule

4. In the “Settings” tab of the Create new rule window fill in the details of the event that needs to be
created. The example below shows how to create a Warning when the current level falls below 25
dB. The event generated will be named “Low signal level”. Also, the event will be automatically
resolved, when the condition of the rule is no longer met:
InfiMONITOR

Creating a new rule

5. In the “Condition” tab specify the condition that will trigger the event. Then click on the “Create”
button:

• The new event will be added and displayed in the main Rule list like below
InfiMONITOR

Creating a new rule

• After creating a new rule, don't forget to add it to a group, or else it won't take effect
InfiMONITOR

Configuring email notifications

In order to configure email notifications, you have to perform 3 steps:

1. Configure the email server settings by going to the System page in the Settings section
InfiMONITOR

Configuring email notifications

2. Make sure that the InfiMONITOR users that should receive email notifications have an email
address configured
InfiMONITOR

Configuring email notifications

3. Go to an existing group of rules or create a new group of rules and check “Notifications enabled”
as shown earlier in the Creating a group of rules section
InfiMONITOR

Monitoring

• Polling is the main mechanism to retrieve data from the hosts, regardless if the SNMP traps are
activated on the units or not
• The units also send SNMP traps to InfiMONITOR whenever an event occurs, related to a specific trap
• Monitoring can be performed by going to Network monitoring, which includes 4 sections:
1. Events – displays the events (alarms) configured in the system or customized
2. Links – displays the link operational status along with detailed parameters describing its functionality
3. Hosts – displays the detailed device status
4. Network map – graphical representation of the network topology and geographical positioning of the
units
InfiMONITOR

Monitoring – Events section

• The Events section displays the events/alarms related to the InfiNet devices and links in your network
• In Live mode, the events are displayed in chronological order, strictly from the most recent to the oldest

By default, only the

last 50 events are
shown, but this
view can be
expanded to 100 or
250 using the
“Show” switch
InfiMONITOR

Monitoring – Events section

• In History mode, you can choose the time period for which you want to display the events

• Since version 2016.4.4, InfiMONITOR keeps the event history only for a period of one year maximum.
You can adjust the Events retention period by going to System à Events retention
InfiMONITOR

Monitoring – Events section

• Event filters can be created based on the following criteria:

- Event Severity

- Event Status
InfiMONITOR

Monitoring – Events section

Note: The event status can change automatically or it can be set manually. For example an alarm can
be acknowledged like below by right clicking on the alarm and selecting “Set status” – “Acknowledged”:
InfiMONITOR

Monitoring – Events section

- Event Time (filter for a specific period of time):

- Filter by any of the remaining fields by typing key words. The example below shows a filter for the
alarms occurring at PtP Slave and containing the word “down” in the alarm rule:
InfiMONITOR

Monitoring – Events section

• There are 3 sub-sections in the Events section:

- Event list: displays the severity, description, occurrence time and number of repetitions of each event
- Accumulated events: the detailed occurrence time and status change history
- Event details: specific details for each alarm type: interface statistics, transmission statistics, link
statistics, host details etc. for an easier troubleshooting
- Affected rule: shows the rule that has triggered a specific event
InfiMONITOR

Monitoring – Links section

• The Links section displays the link status, signal levels, bitrates, retries, error percentages, traffic load
and tags. For each link, the information is updated every 5 minutes (during this time, all the devices in
the network are polled once). When you select an individual link, the information regarding it is
updated much more often (once every few seconds). For all the other devices the polling interval
remains the same

• Filters can be applied based on the following criteria:

- Link Type
• MINT – links between MINT devices in
the Network
• PRF – links between PRF interfaces
• JOIN – internal, between different
interfaces of the same device
InfiMONITOR

Monitoring – Links section

- Link Status:

- Filter by any of the remaining fields by typing key words. In the example below, all the links of BS
are filtered out:
InfiMONITOR

Monitoring – Links section

• There are 3 sub-sections in the Links section

- List of links, displaying the link status and link statistics
- Link properties, displaying detailed information for each link
- Host properties, displaying additional information about each endpoint of a link
InfiMONITOR

Monitoring – Hosts section

• The Hosts section lists all the monitored InfiNet devices in your network:

• Filters can be applied by typing key words. In the example below, the Mmx type units are
filtered:
InfiMONITOR

Monitoring – Hosts section

• There are 3 sub-sections in the Hosts section

- List of hosts, displaying the device status and additional information, like hardware model, software
version, last reboot reason etc.
- Host properties, displaying information like CPU load, board temperature, memory usage etc.
- Network properties, displaying information like the IP address and detailed info about each interface
InfiMONITOR

Monitoring – Network map

• In the Network map section, you can view a graphical representation of all the devices and links in
your network
InfiMONITOR

Monitoring – Network map

InfiMONITOR

Monitoring – Network map

• You can choose to filter out the MINT or PRF links

InfiMONITOR

Monitoring – Network map

• If you click on a device or a link, the properties of that object will appear in the right side of the GUI:
InfiMONITOR

Monitoring – Network map

The objects change their colors according to the events that occur. For example:
• The external color of the circle depends
on the current host status; in this case,
the external color is orange, which
indicates that the host status is
“Unknown”
• The internal circle color depends on the
maximum severity among the unresolved
events of the host; in this example, the
internal color is red, so I have at least
one critical unresolved event related to
this host;
• In the center of the circle there is a
number that represents the total number
of unresolved events, which in this case
is one
The blue external ring that surrounds the
circle indicates that the respective host is
selected and its properties are displayed
InfiMONITOR

Monitoring – Network map

• If you want to view the devices on Google maps, hit the Map button in the top-right corner of the
window. Obviously, each device must have the GPS coordinates already configured:
InfiMONITOR

Monitoring – Network map

• You can change the Google Maps API key by going to System, in the Settings section. To get an
API key, go to https://console.developers.google.com/ and search for “Google Maps Geolocation API”
InfiMONITOR

Reports – Statistics/Graphs

• The Reports subsystem of InfiMONITOR allows you to display performance statistics for the
monitored hosts or links
1. Open the Graphs window from the Reports section and choose Links or Hosts
InfiMONITOR

Reports – Statistics/Graphs

2. Select the Parameter you want to view, from the drop-down list

- Parameters for Hosts - - Parameters for Links -

3. Set the period of time for which the statistics should to be displayed:

• Please note that the statistics data is kept for one year; after that period it is cycled
InfiMONITOR

Reports – Statistics/Graphs

4. Go to the right side of the web GUI and select the hosts or links for which you want to display
statistics:

- Hosts - - Links -

• The maximum number of • The maximum number of

hosts for which you can links for which you can
simultaneously display simultaneously display
statistics is 20 statistics is 3
InfiMONITOR

Reports – Statistics/Graphs

• Once you select the objects, the graph is shown:

InfiMONITOR

Reports – Statistics/Graphs

• If you want to display the data as a table, instead of a graph, select the Data table view mode (only
available for Hosts). In this mode, you cannot choose the devices. The statistics are shown for all
the units:
InfiMONITOR

Licensing

• InfiMONITOR offers flexible licensing, depending on the number of units that you want to monitor
• You can choose between 4 paid licenses, which support up to 100, 500, 1000 and the full license
which supports an unlimited number of nodes
• A free, standard license is available for up to 20 InfiNet devices and you can also request a free 30-day
trial license for an unlimited number of units
• If you add more units than your license allows you to, the additional devices will appear as
“Deactivated” in the Hosts management list and will not be monitored. You can choose whichever
units to be activated or deactivated by right-clicking on them and choosing “Activate”/”Deactivate”:
InfiMONITOR

Licensing

• In the License section, you can see how many licenses you have left. Here, you can also find
instructions for upgrading your license
InfiMONITOR

Firmware updates and maximum network size

• InfiMONITOR must be permanently connected to the Internet for it to constantly check for new firmware
versions. When there is a new version available, the update is done automatically, without the
intervention of the user. If you use a Virtual Machine, don’t forget that InfiMONITOR can only manage
one network adapter, so if you want it to have access to two or more different networks (including
Internet), you must use an external router
• InfiMONITOR has been successfully tested with a network load of 10000 units
• SMS notifications are only possible via an external network device that can forward e-mail data through
the SMS service
Tel: +356 2034-15-14 E-mail: sales@infinetwireless.com