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10501107 Digital Literacy for Healthcare Syllabus Instructor and Class Information Instructor Name Email Phone Office Location

10501107 Digital Literacy for Healthcare Syllabus

Instructor and Class Information

Instructor Name Email Phone Office Location Office Hours

Tara Hakes Tara.Hakes@witc.edu 715-246-6561 Ext. 4351

New Richmond Campus 2nd floor Faculty Offices

By appointment

Additional

Instructor

Information

When leaving a message, please speak slowly, include your name, return number, and reason for calling. Voicemail will be checked frequently, but acknowledgements or responses may not be possible until later in the day.

Section Number

62381, 62386

Start Date

8/27/2018

End Date

11/2/2018

Meeting Times

Online

Location

Online

Course Information

Course Description

The focus of this course is the use of technology in healthcare. Learners use common business software applications, including word processing, presentation, spreadsheet, and databases. Communication methods using technology are addressed. Learners gain experience with using the electronic health record (EHR). Healthcare EHR security issues, social media use, and digital healthcare resources are examined.

Level

A.A.S. - Associate in Applied Science

Total Credits

2

Textbooks

Beskeen, Duffy, Friedrichen & Reding (2017). Microsoft office 365: Office 2016 for medical professionals. Boston: Cengage.

ISBN: 9781305878570

Electronic Health Record for the Medical Office with SimChart Access, Author: Pepper, Publisher: Elsevier

Learner Supplies

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Must Have Internet Access

Microsoft Office 2016

Course Competencies

  • 1. Use word processing software to generate professional healthcare documents

  • 2. Use presentation software to convey healthcare related information

  • 3. Use spreadsheet software to summarize and report healthcare data

  • 4. Utilize a database

  • 5. Communicate using technology in the healthcare setting (interoffice, email, fax)

  • 6. Examine the security considerations of the electronic health record

  • 7. Demonstrate entry level skills for using the electronic health record

  • 8. Examine the role of social media in healthcare

  • 9. Evaluate the quality of digital healthcare resources

Instructor Grading Information

Introduction Grades are based on the results of professional communication, assignments, examinations, class participation, as well as mastering all courses competencies. Examinations may include both written and oral testing methods. Spelling of all words, both medical and non-medical, must be correct. Grading Examinations--All examinations must be taken at the scheduled time. Absence from an examination

in any health course will not be accepted unless validated by the instructor prior to the examination or a written

physician’s excuse is submitted. When the excuse is presented or if the absence was validated, the student

will be permitted to take the missed exam. Any missed examinations are to be taken the same week the student returns to school unless other arrangements are made with the instructor. Except for emergencies or illness, if an examination is missed without notification, the examination cannot be made up. In the case of an emergency on exam day, and your absence is unavoidable, you must notify the instructor ASAP. In the event of an illness on exam day, you must notify the instructor and provide a note from a health care provider verifying the illness. It is your responsibility to seek out the instructor to make arrangements for test make up.

Grading Assignments All assignments contribute points towards your final grade. Assignments must be submitted by due date and time. There will be a reduction of 5 points per day for each day the assignment is late. In the event an assignment is turned in after due date and time, the assignment is still considered late and the point reduction will apply. Assignments will not be accepted after 3 days.

Calculating your total exam score--Your total exam score will be calculated by totaling all of the points earned on your exams divided by all of the points possible on the exams. A score of 79.5% or better is required to pass this course.An overall score on exams of 79.5% or better and a passing score on all competencies must be achieved in order to successfully pass this course.

Calculating your final grade Exams and mastery of competencies are 70% of your total grade; assignments, quizzes, and participation combined are 30% of your final grade Scores on written assignments, will only be averaged into the final grade after an average exam score of 79.5% is

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achieved. Even though your exam score average is 79.5% or better, you may still fail the course if your assignment scores bring your final grade below 79.5% total.

*A final grade C (79.5%) or better is required for passing this course.

WITC Grading Scale

Letter Grade

Description

Grades Scored

Grade Points/Credit

Between

A

Excellent

94.5 100%

4.00

A-

 

92.5

94.4%

3.67

B+

 

90.5

92.4%

3.33

B

Above Average

86.5

90.4%

3.00

B-

 

84.5

86.4%

2.67

C+

 

82.5

84.4%

2.33

C

Average

79.5

82.4%

2.00

C-

 

77.5 79.4 %

1.67

D+

 

75.5

77.4%

1.33

D

Below Average

71.5

75.4%

1.00

D-

 

69.5

71.4%

0.67

F

Failure

0 69.4%

0.00

Withdrawals and Dropping Courses

Students are responsible for officially dropping classes or withdrawing from WITC if they stop attending.

Refunds are issued in accordance with guidelines established by the Wisconsin Technical College System. Contact Student Services for information on how dropping/withdrawing from classes affects eligibility for financial aid, veteran's benefits, academic standing, and tuition refund.

Final Grades Final grades are available at MyWITC personal student portal approximately 1 week after class ends.

College Policies

College policies are in place to provide an equitable and positive learning experience for all students. College

policies that specifically address classroom issues can be found in the WITC Student Handbook available in the Student Services Office or on the WITC web site: https://www.witc.edu/currentstudents. Please familiarize yourself with the following policies and how they may impact your learning experience at WITC.

Accommodations for Persons with Disabilities Accommodations for Religious Beliefs Academic Support Services (Student Success Center)

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WITC Email Equal Opportunity Policies Learning Commons Safety Policies Student Outside Expectations Credit for Prior Learning Incompletes Withdrawals and Dropping Courses Attendance Policy Cell Phone Policy Student Code of Conduct

Confidentiality

Confidentiality is an issue that cannot be discussed or stressed enough in this class. There may be times when discussions in class will involve issues from a clinical experience. Everyone in the course must hold this information in confidence. If you would like to share something that is confidential remember to change as much about the situation as possible (for example the person’s name, age, disease, etc.)

Respecting Others

We come from a variety of backgrounds and experiences. We are all individuals and have our own views and perspectives on issues. If you are uncomfortable with a topic or comment made, please speak up or let the instructor know. As in the medical office environment there is no tolerance in the classroom or in discussion boards for disrespectful comments.

Social Networking

Social networking (Facebook, Twitter, etc.) If you wouldn’t say it out loud publicly, don’t say it on social media.

Do not:

Make comments of a negative nature about WITC or your program, faculty, students, or clinical contacts. Spread gossip, rumors, or other unverified information. Assume that everything posted on a social media site is true.

WITC Email Communication

Assignments may, in certain cases, be submitted electronically to the instructor. Anytime the student emails assignments to an instructor, they MUST utilize their WITC student account.

Also, all official communication from the college, programs, and the instructors will utilize the students’ WITC email accounts. Therefore, students are expected to use their WITC account for all program and instructor communications.

All communication using e-mail, must follow proper netiquette rules and be written in a professional manner, using proper spelling and grammar. Any e-mail that violates proper netiquette and grammar will be sent back to the sender for correction before any further action is taken.

Attendance

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Each faculty member will make the students aware of the role that participation plays in determining the final grade in the class. The impact participation makes on a final grade will vary by faculty member and course content. It is the responsibility of the student to arrange promptly for makeup work as the result of absence. Continued poor attendance after the student/faculty member conference will then be reported to a student counselor for follow-up.

Attendance cannot be used as criteria for awarding a grade. Faculty may choose to require class participation as part of a grade, and lack of participation due to absences may negatively affect the grade.

Each student is expected to log into the class several times throughout the week.

Faculty will report all students with excessive late or missing assignments to the appropriate counselor.

It is the responsibility of the student to contact the faculty member and make necessary arrangements to complete missing assignments or tests.

Please do not "drop out" of class for a period of time and then expect to "drop back in." If your business/personal obligations or illness require you to be absent for an extended period of time, please contact me before your absence to make arrangements of how you will make up the work you will miss.

Instructor Expectations

I expect complete professionalism from everybody at all times. Dishonesty, plagiarism and rudeness will not be tolerated. I have a zero tolerance to cheating in this course and cheating can be subject to dismissal from the program. When using Discussion Board the use of vulgar language or improper grammar is unacceptable. Each member of the class is expected to support the other students in their efforts to succeed. Students are expected to complete assignments, be respectful to other classmates and write in a professional manner. There will be some partner work and each student is expected to contribute actively. Students may not participate in classes for which they are not registered.

Online - Technical Support

Support requests may be accessed on the Blackboard "My Institution" page by clicking on the "Help" tab in the upper right-hand corner. From here you can submit a ticket. You may also call from off campus 715-475-1111 or from on campus ext. 1111. Technical support staff will respond to tickets/calls from 7 am - 7 pm Monday through Thursday and 7 am - 4:30 pm on Fridays.

Personal Needs Assistance

WITC and the community have resources available to assist with financial difficulties. If you need assistance with food, housing, transportation, or other needs that would keep you from attending class, please talk to your instructor or Student Services for information on available resources.

Student Outside Expectations - Online Courses

When courses are created, they are assigned classroom and lab hours to meet the learning needs of the course content. With those classroom and lab hours, time spent outside class/lab time to complete homework is also expected. In an online course, students should plan on the same amount of time spent in the class/lab

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and additional homework time to complete the online activities. For example, an associate degree course with 48 classroom hours equals 3 hours a week. The outside expectation for homework is 2 hours for every class hour, or 6 hours per week. Students should schedule 9 hours per week to complete the activities in the online course.

Tentative Schedule

Assignment and Exam Schedule

Module

Topic

Resources

Reading, Assignments/Exams

1

Introduction to

Microsoft

Weeks 1 - 3

Microsoft Office 2016

Office 365

Office 2016

Week 1

Perform Basic Computer

for Medical

Tasks Windows 10

Professiona

Read Windows 10 module 1 & 2 and

ls

Electronic File Management

Office 2016 module 1

Online

Use word processing software to generate professional healthcare documents

Resources

Practice learning objectives in each module using the steps presented in the textbook. These are for practice and will not be graded. Complete Concepts Reviews

Microsoft Word 2016

for points. Skills Reviews and Independent Challenges are for practice and will not be graded.

Windows 10 Module 1 Concepts Review19 points

Windows 10 Module 2 Concepts Review 16 points

Office 2016 Module 1 Concepts Review 11 points

Northstar Literacy Basic Computer Module 10 points

Northstar Literacy Windows Module 10 points

Discussion Board Module 1 6 points

Assignments due by September 4 by11:59 PM

Week 2 3:

Read Word 2016 modules 1-6

Practice learning objectives in each module using the steps presented in the textbook. These are for practice and will not be graded. Complete Concepts Reviews for points. Skills Reviews and Independent Challenges are for practice and will not be graded.

Word Module 1 Concepts Review20 points

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Word Module 2 Concepts Review20 points

Word Module 3 Concepts Review 20 points

Word Module 4 Concepts Review 20 points

Word Module 5 Concepts Review20 points

Word Module 6 Concepts Review 20 points

Northstar Literacy Microsoft Word Module 10 points

Assignments due by September 17 by 11:59 PM

Word Processing Assessment/Exam35 points Opens 9/13 due September 19 by 11:59PM

2

Use spreadsheet software

Microsoft

Week 4 - 5

to summarize and report

Office 365

healthcare data

Office 2016

Read Excel 2016 modules 1-4

for Medical

Excel 2016

Professiona

Practice learning objectives in each module using the

ls

steps presented in the textbook. These are for practice

Utilize a database

and will not be graded. Complete Concepts Reviews

Online

for points. Skills Reviews and Independent Challenges

Access 2016

Resources

are for practice and will not be graded.

Excel Module 1 Concepts Review 21 points

Excel Module 2 Concepts Review 17 points

Excel Module 3 Concepts Review 19 points Excel Module 4 Concepts Review 17 points

Excel Exercise 1 Assignment 10 points

Northstar Literacy Excel Module10 points

Assignments due by October 1 by 11:59 PM

Read Access 2016 modules 1-3

Practice learning objectives in each module using the steps presented in the textbook. These are for practice and will not be graded. Complete Concepts Reviews for points. Skills Reviews and Independent Challenges are for practice and will not be graded.

Access Module 1 Concepts Review 19 points

Access Module 2 Concepts Review 20 points

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Access Module 3 Concepts Review 20 points

Discussion Board Module 2 6 points

Assignments due by October 1 by11:59 PM

Spreadsheet Assessment/Exam25 points Opens 9/27 due October 3 by 11:59 PM

3

Use presentation software

Microsoft

Week 6

to convey healthcare

Office 365

related information

Office 2016

Read PowerPoint 2016 modules 1-3

for Medical

PowerPoint 2016

Professiona

Practice learning objectives in each module using the

ls

steps presented in the textbook. These are for practice

Online

and will not be graded. Complete Concepts Reviews for points and Skills Reviews and Independent

Resources

Challenges for practice.

PowerPoint Module 1 Concepts Review 24 points

PowerPoint Module 2 Concepts Review 20 points

PowerPoint Module 3 Concepts Review 18 points

Northstar Literacy PowerPoint Module10 points

Assignments due by October 8 by11:59 PM

PowerPoint Assessment/Exam 45 points

Opens 10/4 due October 10 by 11:59 PM

4

Communicate using

Online

Week 7

technology in the

resources

healthcare setting

Northstar Literacy Internet Basics Module 10 points

Electronic Formats

Information Assignment 12 points

World Wide Web

Northstar Literacy Using Email Module10 points

Copyright and Licensing

Copyright Scenarios25 points

Email “Netiquette” Assignment20 points

Outlook Invite Assignment10 points

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Utilize the electronic health record Intro to Electronic Medical Records Examine security considerations of the electronic
Utilize the electronic health record Intro to Electronic Medical Records Examine security considerations of the electronic

Utilize the electronic health record

Intro to Electronic Medical Records

Examine security considerations of the electronic health record

Utilize the electronic health record Intro to Electronic Medical Records Examine security considerations of the electronic

Electronic Communication Assessment/Exam 46 points 2 parts Opens Oct. 15 due October 17 by 11:59 PM

Assignments due by October 15 by11:59 PM

SimChart Assessment/Exam 2 part50 points Opens Oct. 29 due by October 31 by 11:59 PM

Assignments due October 29 by 11:59 PM

Assignments due October 22 by11:59 PM

Chapter 1 Review Activities 22 points

Chapter 2 Review Activities 28 points

Chapter 3 Review Activities 24 points

Chapter 5 Review Activities27 points

Discussion Board Module 56 points

SimChart Assignment 30 10 points SimChart Assignment 32 10 points SimChart Assignment 35 10 points SimChart Assignment 36 10 points SimChart Assignment 38 10 points

SimChart Assignment3910 points

SimChart Assignment 41 10 points

SimChart Assignment 43 10 points

SimChart Assignment 49 10 points

SimChart Assignment 56 10 points

SimChart Assignment 57 10 points

SimChart Assignment 60 10 points

SimChart Assignment 4010 points

Read chapters 1, 2, 3 and 5.

Week 8 - 9

Week 2

Week 1

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6

Examine the role of social

Online

Week 10

media in healthcare

resources

Northstar Literacy Social Media Module 10 points

Evaluate the quality of digital healthcare resources

Discussion Board Module 66 points

The Personal Health Record.

Chapter 7 Review Activities 21 points

PHR Assignment 12 points

Assignments due November 2 by11:59 PM

No Exam for this module.

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