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T-1.8.

Details of Assessment
Term and Year Time allowed 5 Weeks
Assessment No 1 Assessment Weighting 50%
Assessment Type Practical Work & Knowledge test
Due Date Week 5 Room TBA

Details of Subject
Qualification BSB61015 Advanced Diploma of Leadership and Management
Subject Name Innovation

Details of Unit(s) of competency


Unit Code (s) and BSBMGT608 Manage innovation and continuous improvement
Names BSBMGT622 Manage resources

Details of Student
Student Name

College Student ID

Student Declaration: I declare that the work Signature: ___________________________


submitted is my own, and has not been copied or
plagiarised from any person or source. Date: _______/________/_______________

Details of Assessor
Assessor’s Name

Assessment Outcome

/ 50
Results Competent Not Yet Competent Marks

FEEDBACK TO STUDENT
Progressive feedback to students, identifying gaps in competency and comments on positive improvements:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________

Student Declaration: I declare that I have been Assessor Declaration: I declare that I have
assessed in this unit, and I have been advised of my conducted a fair, valid, reliable and flexible
result. I am also aware of my right to appeal and the assessment with this student, and I have provided
reassessment procedure. appropriate feedback

Signature: ____________________________ Student did not attend the feedback session.


Feedback provided on assessment.
Date: ____/_____/_____
Signature: ____________________________
Date: ____/_____/_____

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Purpose of the Assessment

The purpose of this assessment is to assess the Competent Not Yet Competent
student in the following learning outcomes:
(C) (NYC)

Performance Evidence
analyse and evaluate systems and performance in
key areas of the organisation and identify
opportunities for improvement, seeking advice from
experts as appropriate
promote the value of creativity, innovation and
sustainability and recognise successes
support the testing and trialling of new ideas and
undertake risk management and cost-benefit
analysis for options
plan for and implement improvements using
organisation’s processes for approvals, project
management and change management
facilitate effective contributions to & communications
about continuous improvement and innovation
capture insights, experiences and ideas for
improvements and incorporate them into the
organisation’s knowledge management systems and
future planning
Knowledge Evidence
describe creativity and innovation theories and
concepts
list organisational learning principles
identify quality management and continuous
improvement theories
outline relevant sustainability practices
Assessment/evidence gathering conditions

Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student
can only achieve competence when all assessment components listed under “Purpose of the assessment”
section are recorded as competent. Your trainer will give you feedback after the completion of each
assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.

Resources required for this Assessment

 Computer with relevant software applications and access to internet


 Weekly eLearning notes relevant to the tasks/questions
Instructions for Students
Please read the following instructions carefully
 This assessment has to be completed In class At home
 The assessment is to be completed according to the instructions given by your assessor.
 Feedback on each task will be provided to enable you to determine how your work could be improved.
You will be provided with feedback on your work within two weeks of the assessment due date. All other
feedback will be provided by the end of the term.
 Should you not answer the questions correctly, you will be given feedback on the results and your gaps
in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be
deemed competent for this unit of competency.
 If you are not sure about any aspects of this assessment, please ask for clarification from your
assessor.
 Please refer to the College re-assessment for more information (Student Handbook).

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PART 1: ASSESSMENT ACTIVITY: PRACTICAL WORK – 30 MARKS

Instructions
The tasks in this PART 1 Practical Work require you to research, analyse, plan and interpret
information to demonstrate your ability to apply the skills in the unit. You are permitted to work
collaboratively in small groups with your peers to complete each task; however, you must document
your own responses. You must attempt all activities. You will need access to the following resources:
BSBMGT608 Learner Guide.

For this task, you are required to choose a hypothetical workplace (or use your own real workplace)
and develop an innovation and continuous improvement plan for an area of the business.

Identify the workplace

1.1 Briefly describe your chosen workplace and the need for innovation and continuous improvement
by completing the table below:

Workplace
Briefly describe your
chosen workplace.
E.G. Organisation
details, products and
services.

Process, program or
system to be
reviewed
Describe the existing
process, program or
system that needs to
be reviewed. What is
the need for reviewing
this process, program
or system?

Innovative process,
program or system:
What is the new
innovative continuous
improvement will you
introduce? This could
be a program, process
or system
improvement.

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Review existing programs, systems or processes

1.2 Review the existing program, system or process by completing the following SWOT analysis:

Strengths
What are the
strengths of the
current process,
program or
system?

Weaknesses
What are the
strengths of the
current process,
program or
system?

Opportunities
What are some
ideas you could
implement to
make
improvements to
the current
process, program
or system?

Threats
What are the
threats and risks
to the process,
program or
system?

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Develop options for continuous improvement and innovation

1.3 Completing the following ‘Innovation and Continuous Improvement Plan’ template to help you to
plan for the implementation of your new innovation.
Innovation and Continuous Improvement Plan
Innovative process,
program or system:
(This should be consistent
with task 1.1. What is the
new innovative
continuous improvement
will you introduce? This
could be a program,
process or system
improvement)

Specific Objectives:
(Identify the specific
objectives to be achieved)

Knowledge
management system:
(What are the knowledge
management systems
that could be used and
their purpose)

Other resources:
(Include references to
relevant organisations,
government bodies and
supporting resources)

Plan innovative and continuous improvement processes

1.4 List and describe three (3) strategies to actively encourage and support team members to share
innovative and creative ideas and participate in decision making processes for continuous
improvements.

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1.5 List two (2) strategies you can implement to recognise the success of the team?

1.6 List and describe each member of the continuous improvement team (create hypothetical names),
their position and their roles and responsibilities in implementing the innovative continuous
improvements.

Team Member’s Position Roles and Responsibilities


Name
e.g. Jill Team Leader Monitor the staff and track progress; report on
any deviations to the plan;

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1.7 Imagine that your new innovative change is very different and imposes huge changes to the role
and responsibilities of the people in your team. What are three (3) change management strategies
you can implement to ensure the team are all on board?

1.8 What are three (3) strategies you can implement to promote continuous improvement, innovation,
sustainability and entrepreneurial behaviour as key to developing a quality business and an essential
element of competition?

Strategy for viewing


continuous improvements
as key to developing a
successful business?
Strategy for viewing
innovation as key to
developing a successful
business?
Strategy for viewing
sustainability as key to
developing a successful
business?
Strategy for viewing
entrepreneurial behaviour
as a key to developing a
successful business?

1.9 In order to implement new innovations, you will need to communicate the plan to the team.
Develop a communication plan to ensure that the continuous improvement strategies are
communicated to all stakeholders. Include the stakeholder, communication strategy (e.g. newsletter,
email, meeting etc.) and then describe what you will include in the strategy.

Communication Plan
Stakeholder Communication Description
e.g. staff, general Strategy What information will you include in the strategy?
manager, team e.g. email, training,
leader, project meeting, newsletter,
manager etc.

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1.10 In order to implement new innovations, you will need to develop an Action Plan for the team.
Develop an Action Plan to ensure that all stakeholders are clear about their roles and responsibilities.
Use the following template to document your plan.

Action Plan
New Innovation:
(This should be
consistent with 1.1)
Process or Objectives Success Who’s Timeframe?
Strategy (This (This is what Measures responsible? (When would you
should be you want to (what will help to (Who is like to achieve
consistent with task achieve) measure and responsible for the new process
1.1. What is the evaluate the implementing the or strategy?)
new innovative success of the processes or
continuous new innovation strategies?)
improvement will process or
you introduce? This strategy?)
could be a program,
process or system
improvement)
Process or Objectives Success Who’s Timeframe?
Strategy Measures responsible?

Process or Objectives Success Who’s Timeframe?


Strategy Measures responsible?

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Process or Objectives Success Who’s Timeframe?


Strategy Measures responsible?

Monitoring and Evaluating Performance


1.11 List and describe two (2) ways you could you record work team performance to assist in
identifying opportunities for further improvement.

1.12 List and describe two (2) processes you would create to ensure that team members are informed
of the outcomes of continuous improvement efforts.

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1.13 Develop a flow chart for the team to show the process of implementing your new innovation.

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1.14 What are two ways that you can use the flow chart to help monitor and evaluate the performance
and sustainability of the new key systems and processes?

1.15 Describe two (2) other types of reporting or evaluation techniques you can use to analyse the
performance of your continuous improvement plans.

Develop risk management and cost-analysis for your innovation and continuous improvement plan

1.16 Complete a SWOT analysis on the continuous improvement plan you have developed to identify
the potential risks. This includes looking at all areas of the plan, including operations (such as under-
performance) and outcomes.
Strengths
What are the
strengths of your
continuous
improvement
plan?
Weaknesses
What are the
weaknesses of the
continuous

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improvement
plan?
Opportunities
What are some
ideas you could
implement to
make
improvements
continuous
improvement
plan?
Threats
What are the
threats and risks
continuous
improvement
plan?

1.17 List each of the risks identified in the SWOT analysis on the Risk Management tool below. Then,
assess the level of risk by assessing the likelihood and the possible consequence by using the Matrix
below. Once you have assessed the level of risk, suggest one control measure you could implement
to help manage the risks.
Risks Likelihood Consequence Control Measure

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Source: National Museum Australia, retrieved from, http://www.nma.gov.au/about_us/ips/policies/collection_care_and_preservation_policy

1.18a Develop a cost-analysis of your continuous improvement plan by completing the following
tables. Include the cost of human resources, equipment etc.

Estimated costs of implementing the plan

Item Amount

TOTAL AMOUNT

1.18b Justify the costs of your innovative continuous improvement to the hypothetical CEO of the
organisation. You may do this in any format you choose, such as a table or chart.

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1.19 If you were to really implement this plan, who would you need to seek approval from? When
seeking approval, how would you go about presenting the continuous improvement plan to
management?

1.20 List three (3) major benefits of the innovations and improvements you have come up with that
you can communicate to the relevant stakeholders.

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PART 2: ASSESSMENT ACTIVITY: KNOWLEDGE TEST – 20 MARKS


Instructions
The activities and questions in this PART 2 Knowledge test require short answers either in point form
or short paragraphs. Please use your own words to answer the questions and avoid directly copying
your responses from your learning resources. You must attempt all activities.

You will need access to the following resources:


- BSBMGT608 Learner Guide
- Technology Innovation Management Review, 2016, ‘Creativity, Linking Theory to
Practice for Entrepreneurs’, retrieved from: http://timreview.ca/article/594

TASK 1: Refer to your Learning Guide and complete the following:


1.1 Describe the following methods of analysing and evaluating programs, systems and
processes in an organisation to ensure sustainability.

Benchmarking

Financial Analysis

Questionnaires and
interviews

Mystery shopping visits

Social media monitoring

Business Meetings

Quantitative employee
analysis

1.2 Outline the services that each of the digital specialists provide by completing the table
below:

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Business strategy
consultants –

Information technology
consultants

SEO experts

Digital marketing
specialists

1.3 Define performance measures.

1.4 What are three (3) reasons for monitoring performance?

1.5 Describe each of the following evaluation tools which can be used to measure performance.

SWOT analysis

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Process mapping

Management by objectives

Forced ranking

Brainstorming

Trent Analysis

TASK 2: Refer to your Learner Guide and complete the following:


2.1 What does ‘organisational learning’ refer to?

2.2 What are six (6) areas that successful promotion of organisational learning lead to?

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2.3 Describe the following continuous improvement theories:

Kaizen

Six Sigma

2.4 List five (5) methods you could use to inspire and reward innovative and creative ideas?

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2.5 Which five (5) steps should you follow when carrying out a risk assessment?

TASK 3: Refer to your Learning Guide and complete the following:


Read the following article ‘Creativity, Linking Theory to Practice for Entrepreneurs’, and answer the
following questions.
Go to: Technology Innovation Management Review, Robert J. Sternberg, 2016, ‘Creativity, Linking
Theory to Practice for Entrepreneurs’, retrieved from: http://timreview.ca/article/594

3.1 According to Robert Sternberg, what is creativity most commonly described as?

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3.2 What is the relationship between innovation and creativity?

3.3 Do you think that you need to be creative to have sustainable practices? Explain your thoughts.

3.4 Briefly explain Kirton’s theory about creative problem solving.

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