Tentative Agreement 2010 CAL

IAM
TENTATIVE
AGREEMENT
SEPTEMBER 30, 2010

Fellow Continental Flight Attendant,
This is a copy of the IAM/CAL Tentative Agreement 2010. This package includes:
IAM DL 142 Tentative Agreement Announcement

Contract 2010: A Brief History
Highlights of Improvements
Q & A October 4, 2010
Redlined Sections of Contract with Changes and Explanations
Only sections with changes have been included in this package. No changes have been
made to any section that is not in this package. The entire contract will be available at
www.go142.org.
Ratification of the Agreement will be in person, at locations in each base. Voting will be
allowed at any base. The ratification will take place from October 14 through October 20,
2010 A copy of the times and locations of voting will be placed in your v-file and posted at
www.go142.org.
The interim Tentative Agreement must be accepted by the Flight Attendant membership
before taking effect. The Negotiating Committee unanimously recommends ratification of the
interim agreement.
In Solidarity,
The Continental Negotiating Committee

September 30, 2010
File: CO-18
2010-99
CONTINENTAL FLIGHT ATTENDANT

IAM Reaches Tentative Interim Agreement with Continental
District 142 today announced it has reached a tentative interim collective bargaining agreement with Continental
Airlines. The duration of the agreement is 26 months.
This 26-month agreement addresses merger-related issues, increases compensation, and enhances job security
provisions. We have negotiated immediate benefits for the membership and important protections that will safeguard
Flight Attendants through the operational integration with United.
Although Continental and United Airlines are expected to complete their corporate merger on October 1, 2010
operational integration will not occur immediately.
A transition agreement that will cover wages, benefits and working conditions for the combined Continental
Airlines/United Airlines Flight Attendant group must be negotiated following the resolution of union representation
issues. We wanted to lock in wage increases and merger protections now, while preserving the opportunity to return to
the bargaining table in about 18 months or sooner if representation issues are resolved.
Specific details and a complete explanation of the interim agreement will be released to the membership and posted at
www.go142.org following an October 1, 2010 meeting with representatives from each Flight Attendant Local Lodge.
The interim tentative agreement must be accepted by the Flight Attendant membership before taking effect. Voting is
expected to begin in mid-October. The Negotiating Committee unanimously recommends ratification of the interim
agreement.
We thank the membership for the support and solidarity displayed throughout the bargaining process.
Sincerely and fraternally,
Tom Higginbotham
PRESIDENT-DIRECTING
GENERAL CHAIRPERSON
Brent Thompson Brian Wozniak Ernie Dominguez Randy Hatfield

GENERAL CHAIRPERSONS
Marcus Valentino Nick Ruiz Joey Guider Sheila Hammond

NEGOTIATING COMMITTEE MEMBERS
TH/slb
cc: R. Roach, Jr.
S. Pantoja
T. Brickner
District Executive Board
opeiu #320
October 1, 2010
Contract 2010: A Brief History

During the summer of 2009, the IAM solicited contract proposals from the membership for the
impending contract negotiations. We received an unprecedented number of over 20,000 Flight
Attendant proposals. A proposal Screening Committee, comprised of elected Flight Attendant Local
Lodge officers, met in Kansas City, MO to review each individual proposal. The screening committee
compiled and presented a list of proposals to the Negotiating Committee. That list of Flight Attendant
proposals was used to develop the IAM’s opening contract proposal to be presented to Continental.
In September 2009, the Negotiating Committee spent a week at the IAM’s Education and Technology
Center in Southern Maryland to prepare for negotiations. The Committee was trained in negotiating
tactics, the Railway Labor Act, reviewing data and evaluating proposals. The Committee reviewed past
negotiations and developed a comprehensive strategic plan for these negotiations. An online Flight
Attendant bargaining survey was developed to prioritize membership bargaining issues.
On October 16, 2009, the Union sent Continental the required notice expressing its intent to amend the
current contract and commence negotiations in accordance with Section 6 of the Railway Labor Act.
This notice meant the parties would have to meet within 60 days to exchange opening proposals.
The IAM Negotiating Committee met with the Continental on December 15, 2009 and presented the
company a comprehensive proposal covering all sections of the agreement and items we intended to
amend. Negotiation dates were scheduled for the next several months
Direct bargaining continued under the Railway Labor Act from January 2010 through May 3, 2010
when an announcement was made of the merger between Continental and United Airlines. This
announcement immediately changed the landscape and complexion of negotiations. The Negotiating
Committee’s attention was properly turned to protecting the wages, pensions and job security of the
membership. As many Continental Flight Attendants know, mergers are never easy, and protecting
our membership is the IAM’s first priority.
The Negotiating Committee reached out for further information and support from the attorneys,
economists and other professional resources available to the Committee from the Grand Lodge. We
had to develop a strategy to address Flight Attendant issues potentially impacted by the merger.
When the Union and company met in May for previously scheduled negotiations, the Negotiating
Committee requested information on how the merger would impact Continental Flight Attendants and
what goals the company sought to achieve in the merger. Continental presented their timetable and
stated they expected operational integration in 2012.
Negotiations continued during the month of June. In July 2010 a Merger Summit was convened at the
IAM’s Education & Technology Center. The Negotiating Committee, all elected Flight Attendant
officers from IAM District 142, representatives from each Flight Attendant Local Lodge covering
Continental, Continental Micronesia and ExpressJet were in attendance.
Discussions centered around how the Continental-United merger has the potential to define Flight
Attendant wages and working conditions in the industry for years to come. Front and center were the
immediate issues of job security, seniority integration, pass travel, pension benefits, and Union
representation.
When Negotiations resumed in August 2010, the Negotiating Committee met for two weeks of
discussions with the company – not only about our open contract, but also about the merger’s effect on
Flight Attendants. The Negotiating Committee then began laying the ground work to secure an
agreement that would guarantee Flight Attendant job security and provide immediate wage increases.
In September 2010 the Union and company held numerous negotiating sessions in pursuit of those
goals. The Negotiating Committee felt it would be in the best interest of the membership to lock in
improvements in an interim agreement now and be in an even stronger position for the next round of
negotiations, which will take place after representation issues are resolved, or in about 18 months,
whichever is sooner.
Our mandate from the Flight Attendant group was clear: to continue to build upon one of the best
contracts in the industry by improving your pay and flexibility, while protecting your job security and
pension. We believe we have achieved these goals in a manner that builds a foundation for further
improvements once we are part of the world’s largest airline. The Negotiating Committee and Union
officers will conduct informational meetings across the system and, as always, will be available in the
crew rooms to answer questions concerning this tentative interim agreement. We thank you for your
support during the past nine months of negotiations.
Fraternally yours,
Tom Higginbotham
PRESIDENT & DIRECTING
GENERAL CHAIRMAN
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Section  Improvements
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 
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 • 

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

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
IAM/CAL Contract 2010
Your progression is specific to Remember to read your
you. Depending on when your progress through the pay scale
anniversary falls, this example over and down (or down and
may not fit your circumstances. Base Pay Rates over) depending on your DOH
Effective Current 1/1/2010 7/1/2011 7/1/2012
Date: (Retro)
1st 6 mos. $19.50 $19.99 $20.49 $20.90
2nd 6 mos. $19.50 $19.99 $20.49 $20.90
2nd year $22.78 $23.35 $23.93 $24.41
3rd year $24.06 $24.66 $25.28 $25.78
4th year $25.95 $26.60 $27.26 $27.81
5th year $27.84 $28.54 $29.25 $29.83
6th year $32.30 $33.11 $33.94 $34.61
7th year $34.32 $35.18 $36.06 $36.78
8th year $36.18 $37.08 $38.01 $38.77
9th year $37.54 $38.48 $39.44 $40.23
10th year $39.44 $40.43 $41.44 $42.27
11th year $40.65 $41.67 $42.71 $43.56
12th year $42.67 $43.74 $44.83 $45.73
13th year $44.27 $45.38 $46.51 $47.44
14th year $46.12 $47.27 $48.45 $49.42
15th year $48.15 $49.35 $50.59 $51.60
16th year $50.00 $51.25 $52.53 $53.58
Incentive Pay Rates

Effective Current 1/1/2010 7/1/2011 7/1/2012
Date: (Retro)
1st 6 mos. $24.50 $24.99 $25.49 $25.90
2nd 6 mos. $24.50 $24.99 $25.49 $25.90
2nd year $27.78 $28.35 $28.93 $29.41
3rd year $29.06 $29.66 $30.28 $30.78
4th year $30.95 $31.60 $32.26 $32.81
5th year $32.84 $33.54 $34.25 $34.83
6th year $37.30 $38.11 $38.94 $39.61
7th year $39.32 $40.18 $41.06 $41.78
8th year $41.18 $42.08 $43.01 $43.77
9th year $42.54 $43.48 $44.44 $45.23
10th year $44.44 $45.43 $46.44 $47.27
11th year $45.65 $46.67 $47.71 $48.56
12th year $47.67 $48.74 $49.83 $50.73
13th year $49.27 $50.38 $51.51 $52.44
14th year $51.12 $52.27 $53.45 $54.42
15th year $53.15 $54.35 $55.59 $56.60
16th year $55.00 $56.25 $57.53 $58.58
IAM/CAL Tentative Agreement September 30, 2010
Section 2 - Definitions
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LETTER OF AGREEMENT
between
CONTINENTAL AIRLINES, INC.
and
THE INTERNATIONAL ASSOCIATION OF
MACHINISTS
AND AEROSPACE WORKERS
Regarding
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Attachment 1
Helpful Information While Out On Occupational Injury
HTA, HOS, IAH Bases

Employee ___________________________________________ #__________________
Supervisor ______________________________________ Phone___________________
Supervisor email address _____________________________
Administration / OPS Fax: 281-553-1681, Report new injury 1-877-924-7563 Gallagher Bassett
Services - 11200 Richmond Ave., Suite 310, Houston, TX 77082 Phone #: 281/368-8369 Fax #: 281/368-8317 or
800#: 800/328-2251
Martha Hinojosa, Claims Supervisor ext. 221 E-Mail: Martha_Hinojosa@gbtpa.com Nicholea Heredia, Sr.
Claims Representative ext. 228 E-Mail: Nicholea_Heredia@gbtpa.com Irma Ocampo, Sr. Clams
Representative ext. 229 E-Mail: Irma_Ocampo@gbtpa.com Cynthia Zavala, Sr. Claims Representative ext.
225 E-Mail: Cynthia_Zavala@gbtpa.com Kathleen Amyx , Claims Representative ext. 224 E-Mail:
kathleen_amyx@gbtpa.com Marie Case, Claims Representative ext. 206 E-Mail:
Marie_Case@gbtpa.com Denise Anderson, Medical Only Representative ext. 222 E-Mail:
Denise_Anderson@gbtpa.com
Any issues or proble ms regarding Gallagher Bassett please contact Workers Compensation & Medical Programs:
EWR, NTA, NLS ± Ava Parker 713-324-5222 / APARKE01@coair.com CLE, IAH, HOS, HTA, LAX - Karen Young
713-324-5361 / Kyoung@coair.com fax for both is 713-324-2631. Ryan Price Managing Director Workers
Compensation & Medical Programs 713-324-5699 / rprice2@coair.com.
Want to see a doctor? You may go to either the Whole Health clinic or the doctor of y our choice, provided the doctor is on
WKHOLVWRIDSSURYHG´7H[DV&HUWLILHG'RFWRUVµwww.twcc.state.tx.usPDQDJLQJZRUNPDQ·VFRPSHQVDWLRQFDVHVRUSKRQH
1-888-4-TXCOMP. ,I\RXFDQ¶WILQGDGRFWRU\RXPD\FRQWDFW*DOODJKHU%DVVHWWIRUDVVLVWDQFHLQILQGLQJDSK\VLFLDQLQ\RXUDUHD
Please have y our doctor complete a TWCC73 form.
'RFWRU¶VQRWHV"For an absence to be considered by Gallagher Bassett, there must be 1) an exam by the treating physician and 2)
an out of work note. All doctors' notes should be faxed to Gallagher Bassett and y our supervisor immediately upon seeing a physician.
You are responVLEOHIRUPDNLQJVXUH\RXUVXSHUYLVRULVQRWLILHGRI\RXUVWDWXVWRLQVXUH\RXUVFKHGXOHLVFRUUHFWDQGWKDW\RXUGRFWRU¶V
QRWHVDUHUHFHLYHG)DLOXUHWRSURYLGHDOOGRFWRUV¶QRWHVLQDWLPHO\PDQQHUZLOOGHOD\EHQHILWVRUFUHDWHRYHUSD\PHQWVIURP Gallagher
Bassett. Consequently, proper payments form Continental m ay be delayed. Upon y our release to return to w ork, please contact your
supervisor or Kathy Hopper for the requirement/s of y our return to work.
* No travel allowed while out on occupational injury without authorization from supervisor*
Change for Texas Workers Compensation: Waiting period (first 7 days) will be picked up after 14
days off work by Gallagher Bassett as of September 1, 2005
How will you be paid? You w ill be paid 30% of w ages by Continental until verified that you have returned to w ork or lost tim e
exceeds 7 days. If y ou return to work w ithin the first 7 days, Continental Airlines will pay 100% of w ages provided hours are in your OJI
bank. If y ou exceed the 7-day waiting period, you w ill continue to receive pay at 30% from Continental. Once y ou exceed the 7-day
waiting period and Gallagher Bassett approves y our claim, they w ill pay y ou approximately 70% of your average weekly w age up to a
maxim um compensation rate. If lost time is less than 14 days, y ou w ill receive the first 7 days at 100% and 30% thereafter from
Continental, and Gallagher Bassett w ill pay 70% of their w ages from day 8. If the lost tim e exceeds 14 or m ore days, w ill be paid 30%
by Continental and 70% by G allagher Bassett, plus the w aiting period (first 7 days). Benefits paid by Gallagher Bassett are based on a
13-week w age statement provided by Continental. Gallagher Bassett issues checks every 14 days after m aking the initial payment. If
you do not receive payment, contact y our Gallagher Bassett adjuster as soon as possible. Note: Sick bank can be used after y our
Occupational Injury bank runs out. You must submit y our request in w riting before y ou use all your Occupational Injury bank or become
non-paid by Continental. Please fax y our request to: Gayle Schulze at 713-324-5429 or email at Gayle.Schulze@coair.com. If y ou
have questions on how y our sick bank is paid call
1-800-338-2739 prompt # 7 or local calls 713-324-7437 prompt # 7.
If you have any questions or concerns please contact your supervisor or your Occupational Injury Coordinator: Kathy Hopper 281-
553-2771 or Khoppe@coair.com
NOTE: If this is a reoccurrence of an old Occupational Injury claim, please contact the Gallagher Bassett office where you were
originally based at the time of the original injury.

Attachment 2
EWR, NTA, NLS Bases

Employee ___________________________________________ #__________________
Supervisor email address _____________________________7/19/2005
Administration / OPS Fax: 973-681-1460, Report new injury 1-877-924-7563
Gallagher Bassett Services, PO Box 405, Parsippany,
NJ 07054 P hone # : 973/644-5900 F ax #: 973/644-5914
or 800#: 800-683-0631
Kate Ball, WC Supervisor ext. 257 or 973/644-5957 E-Mail: Kate_Ball@gbtpa.com Clarissa
Richardson, Sr. Claims Adjuster ext. 226 or 973/644-5957 E-Mail: Clarissa_Richardson@gbtpa.com
Christina Grant, Sr. Claims Adjuster ext. 210 or 973/644-5926 E-Mail: Christina_Grant@gbtpa.com
Vanessa Montgomery, Sr. Claims Adjuster ext. 213 or 973/644-5913 E-Mail:
Vanessa_Montgomery@gbtpa.com Krystyna Boud, Sr. Claims Adjuster ext. 256 or 973/644-5956 E-
Mail: Krystyna_Boud@gbtpa.com Barbara Voboril, Temporary Claims Adjuster ext. 219 or 973/644-
5919E-Mail: Barbara_Voboril@gbtpa.com Viviana Garchitorena, Med Only Representative ext. 232 or
973/644-5932 E-mail: Viviana_Garchitorena@gbtpa.com
Any issues or problems regarding Gallagher Bassett please c ontact Workers Compensation & Medical
Programs: EWR, NTA, NLS ± Ava P arker 713-324-5222 / APARKE01@coair.com CLE, IAH, HOS, HTA,
LAX - Karen Young 713-324-5361 / Kyoung@coair.com fax for both is 713-324-2631. Ryan Price Managing
Director Workers Compensation & Medical Programs 713-324-5699 / rprice2@coair.com.
Want to see a doctor? Keep in mind that the state of New Jersey directs your care;; therefore, you are limited as to
what doctor you can see. You must go to the Whole Health clinic or contact Gallagher Bassett for alternative care. If you
live out of state, contact Gallagher Bassett for assistance on a physician in your area. Per New Jersey statute you are not
able to use your own doctor for Occupational Injury.
'RFWRU¶VQRWHV"For an absence to be considered by Gallagher Bassett, there must be 1) an exam by the authorized treating
physician and 2) an out of work note. All doctors' notes should be faxed to Gallagher Bassett and your supervisor
immediately upon seeing a physician. You are responsible for making sure your supervisor is notified of your status
WRLQVXUH\RXUVFKHGXOHLVFRUUHFWDQGWKDW\RXUGRFWRU·VQRWHVDUHUHFHLYHG . )DLOXUHWRSURYLGHDOOGRFWRUV·QRWHVLQD
timely manner will delay benefits or create overpayments from Gallagher Bassett. Consequently, proper payments from
Continental may be delayed. Upon your release to return to work, please contact your supervisor for the
requirement/s of your return to work.
* No travel allowed while out on occupational injury without authorization from supervisor
How will you be paid? You will be paid 30% of wages by Continental until verified that you have returned to work or
lost time exceeds 7 days. If you return to work within the first 7 days, Continental Airlines will pay 100% of wages provided
hours are in your OJI bank. If you exceed the 7 -day waiting period, you will continue to receive pay at 30% from Continental
Airlines. If you exceed the 7-day waiting period and Gallagher Bassett approves your claim, they will pay you approximately
70% of your average weekly wage up to a maximum compensation rate. Benefits paid by Gallagher Bassett are based on the
last 26-weeks prior to injury and Continental provides the wage statement. Gallagher Bassett issues checks every 14 days
after making the initial payment. If you do not receive payment, contact your Gallagher Bassett adjuster as soon as possible.
Note: Sick bank can be used after your Occupational Injury bank runs out. You must submit your reque st in writing before you
use all your Occupational Injury bank or become non-paid by Continental. Please fax your request to: Gayle Schulze at 713-
324-5429 or email at Gayle.Schulze@coair.com. If you have questions on how your sick bank is paid call 1-800-338-2739
prompt # 7 or local calls 713324-7437 prompt # 7.
If you have any questions or concerns, please contact your supervisor or your coordinator.
NOTE: If this is a reoccurrence of an old Occupational Injury claim, please contact the Gallagher Basse tt office where
you were originally based at the time of the original injury.

Attachment 3
CLE Bases

Employee ___________________________________________ #__________________
Supervisor email address _____________________________
Administration / OPS Fax: 216-501-4097, Report new injury 1-877-924-7563
Medical bills need to be sent to Gallagher Bassett Services PO Box 23812, Tucson, AZ 85734
Gallagher Bassett Services - (Columbus) The Preserve 5450 Frantz Rd. Suite 220, Dublin, OH 43016
Phone: 614/764-7616 Fax #: 614/764-8872 OR 800 #: 800/416-1826
Pam Highley, Claim Supervisor ext. 220 E-Mail: Pamela_Highley@gbtpa.com Patricia Mason, Claim
Representative ext. 230 Ohio Self-Insured Claims E-Mail: Patricia_Mason@gbtpa.com Brenda Whiting, Claims
Representative ext. 224 Ohio State Funded Claims E-Mail: Brenda_Whiting@gbtpa.com Kimberly Yoder, Medical
Only Representative ext. 250 E-mail: Kimberly_Yoder@gbtpa.com Pamela Achee, Medical Only Representative
ext. 225 Ohio State Funded Claims E-mail: Pamela Achee@gbtpa.com
Workers Compensation & Medical Programs %:&%XUHDXRI:RUNHUV·&RPSHQVDWLRQ
CLE 1-800-OHIO BWC. You can also access www.ohiobwc.com
Any issues or problems regarding Gallagher Bassett please c ontact Workers Compensation & Medical
Programs: EWR, NTA, NLS ± Ava P arker 713-324-5222 / APARKE01@coair.com CLE, IAH, HOS, HTA,
LAX - Karen Young 713-324-5361 / Kyoung@coair.com fax for both is 713-324-2631. Ryan Price Managing
Director Workers Compensation & Medical Programs 713-324-5699 / rprice2@coair.com.
Want to see a doctor? In Ohio you have free choice of physicians. If the physician is not a Bureau
certified doctor, you could be responsible for payment of the medical bills. The MCO (Managed Care
Organization) will guide you to Gallagher Bassett certified doctors. Employees may contact the Gallagher
Bassett office for payment information at 1 -800-416-1826.
'RFWRU¶VQRWHV"For an absence to be considered by Gallagher Bassett, there must be 1) an exam by the treating
physician and 2) an out of work note. All doctors' notes should be faxed to Gallagher Bassett and your supervisor
immediately upon seeing a physician. You are responsible for making sure your supervisor is notified of your status
WRLQVXUH\RXUVFKHGXOHLVFRUUHFWDQGWKDW\RXUGRFWRU¶VQRWHVDUHUHFHLYHG)DLOXUHWRSURYLGHDOOGRFWRUV¶QRWHVLQD
timely manner will delay benefits or create overpayments from Gallagher Bassett. Consequently, proper payments
from Continental may be delayed. Upon your release to return to work, please contact your supervisor for the
requirement/s of your return to work.
* No travel allowed while out on occupational injury without authorization from supervisor
How will you be paid? You will be paid 30% of wages by Continental until verified that you have returned to
work or lost time exceeds 7 days. If you return to work within the first 7 days, Continental will pay 100% of wages
provided hours are in your OJI bank. If you are out less than 14 days, you will receive 100% for the first 7 days and
30% for every missed trip thereafter from Continental. The Gallagher Bassett will pay from day 8 at approximately
72% . If you are out over 14 days, you will be paid 30% from Continental and approximately 72% from the first day of
lost time for the first 12 weeks. If lost time exceeds 12 weeks, you will be paid approximately 66 2/3% from week 13 by
Gallagher Bassett. Benefits paid by Gallagher Bassett are based on a 52-week wage statement provided by
Continental. Gallagher Bassett issues checks every 14 days after making the initial payment. If you do not receive
payment, contact your Gallagher Bassett adjuster as soon as possible. Note: Sick bank can be used after your
Occupational Injury bank runs out. You must submit your request in writing before you use all your Occupational Injury
bank or become non-paid by Continental. Please fax your request to: Gayle Schulze at 713-324-5429 or email at
Gayle.Schulze@coair.com. If you have questions on how your sick bank is paid call 1-800-338-2739 prompt # 7 or
local calls 713-324-7437 prompt # 7.
If you have any questions or concerns, please contact your supervisor.
NOTE: If this is a reoccurrence of an old Occupational Injury claim, please contact the Gallagher Bassett office where
you were originally based at the time of the original injury.


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LETTER OF AGREEMENT
between
CONTINENTAL AIRLINES, INC.
and
THE INTERNATIONAL ASSOCIATION OF MACHINISTS
AND AEROSPACE WORKERS
Regarding
Pension

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INTERIM AGREEMENT
Between
Continental Airlines, Inc.
and the Flight Attendants represented by the
International Association of Machinists
and Aerospace Workers

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Tentative Agreement 2010 CAL

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Tentative Agreement 2010 CAL

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IAM

SEPTEMBER 30, 2010

IAM DL 142 Tentative Agreement Announcement

The Continental Negotiating Committee

CONTINENTAL FLIGHT ATTENDANT

Sincerely and fraternally,

Brent Thompson Brian Wozniak Ernie Dominguez Randy Hatfield

Marcus Valentino Nick Ruiz Joey Guider Sheila Hammond

Contract 2010: A Brief History

PRESIDENT & DIRECTING

Incentive Pay Rates

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Section 7 - Traveling Expenses

Traveling Expenses 7 -1

Traveling Expenses 7 -2

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Traveling Expenses 7 -3

Traveling Expenses 7 -4

Section 12 - Filling of Vacancies

Filling of Vacancies 12 -1

Filling of Vacancies 12 -2

Filling of Vacancies 12 -3

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Filling of Vacancies 12 -4

Filling of Vacancies 12 -5

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Conscientious Reporting Program LOA 6 -1

Conscientious Reporting Program LOA 6 -2

Conscientious Reporting Program LOA 6 -3

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Conscientious Reporting Program LOA 6 -4

Conscientious Reporting Program LOA 6 -5

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