Beruflich Dokumente
Kultur Dokumente
¾ HW has rep offices in over 100 countries and over 1 billion users
HR strategy:
HR challenges:
¾ Retention problem due to lower pay than western MNCs
¾ Low competence of local employees in poor countries (low PC
literacy and project management skills)
¾ Cultural differences in work values
¾ Cross-cultural issues between Chinese expat & local employees
¾ Lack of identification of local employees with HW’s corporate
culture or HW as their employer
HR responses:
HR responses:
¾ Deployment of locals as deputy managers to look after
personnel issues
¾ Learning by doing in developing HR practices to suit local
needs, e.g. borrow western MNCs’ good HR practices
¾ Deployment of emotional intelligence in understanding local
employees needs and provide support
Limitations:
¾ Snap shot single case study
¾ 12 interviews with Chinese managers (8) and employees (4),
but no interviews with host country local employees
Research implications:
¾ The role of political capital and social capital in helping Chinese
MNCs to develop market and gain competitive advantages
¾ HR initiatives to gain identification and commitment from local
employees with Chinese firms, esp. those from developed
countries