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We know very little about how ethical climates are built and the potential
role of a firm’s HR system in facilitating the development of this resource.
The resource-based view (RBV) of the firm suggests that human resource
systems directly influence a firm’s performance through the development
of resources that are deeply woven in a firm’s history and culture. How this
occurs though has not been thoroughly considered in the research literature.
Drawing on the theoretical insights from the resource-based view of the firm,
this article explores how HR systems can foster the development and main-
tenance of five types of ethical climates. In so doing, this article improves our
conceptual understanding of why ethical climates may be seen as having
strategic value for firms and how HR systems may influence that value. In
addition, it contributes to theory by extending the domain of the resource-
based view of the firm by exploring its integration with the varied types of
ethical climates. © 2014 Wiley Periodicals, Inc.
I
n recent years, scholars grounded in the worth of ethics, in general, and of ethical
resource-based view (RBV) of the firm climates, in particular. Specifically, we know
have attempted to demonstrate both very little about how ethical climates are
conceptually and empirically that orga- built and the potential of a firm’s HR system
nizational resources can create strategic in facilitating the development of this
value for a firm (e.g., Barney, 1986, 1991). resource. Indeed, the resource-based view
These value-creating resources include orga- suggests that human resource systems can
nizational culture (Barney, 1986), learning directly influence a firm’s performance
(Fiol & Lyles, 1985), routines (Nelson & through the development of resources that
Winter, 1982), entrepreneurship (Rumelt, are intricately woven in a firm’s history and
1987), and ethics (Litz, 1996), among others. culture (Barney, 2001; Reed & DeFillippi,
While ethics has been regarded as a valuable 1990; Wright & McMahan, 1992). How this
Correspondence to: Laxmikant Manroop, Heller College of Business, Roosevelt University, 430 S Michigan Ave,
Chicago, IL, 60605, Phone: 847.619.4241, E-mail: lmanroop@roosevelt.edu.
Human Resource Management, September–October 2014, Vol. 53, No. 5. Pp. 795–816
© 2014 Wiley Periodicals, Inc.
Published online in Wiley Online Library (wileyonlinelibrary.com).
DOI:10.1002/hrm.21593
796 HUMAN RESOURCE MANAGEMENT, SEPTEMBER–OCTOBER 2014
occurs though has not been thoroughly con- There has been a noticeable lack of attention
sidered in the research literature, prompting in the literature devoted to substantiating the
calls for more research exploring the influ- strategic effects of HR systems on ethical cli-
ence of HR systems on ethical climates mates. As such, this study also contributes to
(Lengnick-Hall, Lengnick-Hall, Andrade, & the literature by improving our conceptual
Drake, 2009). Thus, drawing on the theoreti- understanding of how different HR system
cal insights from the RBV, this article explores configurations can create different work cli-
how HR systems can foster an ethical climate. mates that might eventually hold strategic
In so doing, this article contributes to the value for firms. In so doing, this conceptual
literature in several ways. study advances theory and provides a plat-
First, although researchers have exam- form on which future empirical research may
ined the role of human resource management be based.
in organizational ethics (e.g., Buckley et al., To that effect, the article is organized into
2001), as well as the link between strategic four main parts. The first part of the article
HRM and firm performance (e.g., Becker & reviews the relevant literature on the resource-
Huselid, 1999), few studies have attempted to based view of the firm to provide a contextual
explicate connections between HR framework for examining the influence of HR
practices and climate sustenance. systems on ethical climates. In the second
This article
This article makes a notable con- part, we examine the various components of
contributes to tribution to both the strategic a typical HR system and its strategic role in
HRM and the ethics literature an organization. We then propose a typology
theory by extending by exploring this understudied that highlights the relationship between ethi-
relationship. cal climates and HR systems, and their asso-
the domain of the
Second, while the RBV has ciated outcomes within the context of the
resource-based made significant inroads into stra- resource-based view of the firm. Following
tegic management research and this, we use Victor and Cullen’s (1987, 1988)
view of the firm practice, there has been a surpris- ethical climate framework to discuss five ethi-
ing lack of attention devoted to cal climate types—specifically instrumental,
by exploring its studying the resource-worthiness caring, independence, law and code, and
integration with of a firm’s ethical climate. Litz rules, and show how HR systems can enhance
(1996) lamented this omission their development to create value for the
the conceptual by noting that “capacities to per- firm. The final part of the article synthesizes
ceive, assess, and respond to the the major issues of the preceding theoreti-
framework of an social and ethical dimensions of cal debate by discussing the implications for
daily corporate life apparently are research and practice.
ethical climate.
not worthy of being considered
resources in the fullest sense of the Applying the Resource-Based View
word” (p. 1355). Thus, this article contributes
of the Firm to Ethics
to theory by extending the domain of the
resource-based view of the firm by exploring The RBV theory posits that success is deter-
its integration with the conceptual frame- mined by the resources a firm controls and
work of an ethical climate. the uniqueness of these resources relative to
Third, with a few notable exceptions (e.g., other firms (Amit & Schoemaker, 1993). To
Gilley, Robertson, & Mazur, 2010; Lindfelt & the extent that these firm-specific resources
Tornroos, 2006; Sanchez & Sotorrio, 2007), are valuable, rare, non-substitutable, and
previous studies examining ethics have imperfectly imitable, they can be a source of
mainly focused on the moral obligation of competitive advantage (Amit & Schoemaker,
organizational members and their ethical 1993; Barney, 1991; Reed & DeFillippi, 1990).
responsibilities toward the firm’s various con- A definition of competitive advantage is fun-
stituents (Petrick, Wagley, & Von der Embse, damental to our understanding of the RBV.
1991; Tseng, Duan, Tung, & Kung, 2010). Barney (1991) defines competitive advantage as
“when a firm is implementing a value creat- (Evans & Davis, 2005; Wright, Dunford, &
ing strategy not simultaneously being imple- Snell, 2001). In accordance with this argu-
mented by current or potential competitors” ment and following Bowen and Ostroff
(p. 102). Consistent with this definition, a key (2004), we posit that HR systems can play a
premise of the RBV is that competitive advan- key role in shaping an ethical climate, which,
tage occurs when firm resources are both het- in turn, affects employee attitudes and behav-
erogeneous and immobile. Resources are iors and, subsequently, performance.
heterogeneous when they are unevenly dis- In what follows, we identify the features
tributed and deployed across firms (Conner, of HR systems and discuss the relationships
1991). Resources are immobile when they are and complex interactions among the various
not easily obtained or reproduced by competi- components of the system, which, in the col-
tors (Barney, 1991). Resources possessing these lective, can influence an organization’s ethi-
characteristics create value for a firm. cal climate.
Barney (1991) and others (e.g.,
Brenneman, Keys, & Fulmer, 1998; Litz, 1996) The Resource-Based View of the
suggest several intangible resources that are
Firm and HR Systems
deemed “socially complex” and particularly
important in producing competitive advan- Much of the research in the strategy literature
tage. One of these resources is ethics. In line has adopted the RBV of the firm in conceptu-
with the RBV, an ethical climate is heteroge- alizing HR systems (Becker & Huselid, 1998;
neous and dynamic; that is, it is not a fixed, Evans & Davis, 2005; Lepak, Liao,
objective entity but a “living organism,” Chung, & Harden, 2006; Wright An ethical climate,
characterized by high levels of specificity et al., 2001). Consistent with this
and social complexity (Barney, 1991, 2001), view, HR systems consist of poli- like reputation, is
thus creating a strong barrier to imitation. An cies and bundles of HR practices
ethical climate, like reputation, is built not aimed at influencing employee built not bought;
bought; that is, it cannot be traded on the climate perception in order to
that is, it cannot
marketplace, thus making it more difficult to elicit the desired employee behav-
duplicate than physical resources (cf. Branco ior (Bolton & Houlihan, 2007; be traded on the
& Rodrigues, 2006). Jiang et al., 2011; Wright &
Drawing on signaling theory, Branco and McMahan, 1992). Although there marketplace, thus
Rodrigues (2006) posit that ethical values can is no consensus in the literature as
making it more
signal to external constituents that a firm is to what these HR practices are
trustworthy, credible, and reliable. In this (Combs, Liu, Hall, & Ketchen, difficult to duplicate
regard, ethical climate can be a key driver 2006; Dyer & Reeves, 1995; Wright
of external stakeholders’ “positive reactions & Gardner, 2003), most scholars than physical
towards the firm vis-à-vis its competitors, agree that they include the follow-
thus positively impacting on firm success” ing categories: comprehensive resources.
(Galbreath, 2005, p. 82). In addition, because staffing, training and develop-
an ethical climate is an intangible resource, it ment, performance appraisals, and reward
is difficult and costly to create, as it tends to be systems (e.g., Becker & Huselid, 1998; Bolton
historically contextualized, path-dependent, & Houlihan, 2007; Evans & Davis, 2005;
socially complex, and causally ambiguous Wright et al., 2001). There are, of course, vari-
(Barney, 1991). Given these characteristics, it ations and gradations within the categories.
would be reasonable to expect, therefore, that For example, within training and develop-
an ethical climate, as an intangible resource, ment, there could be practices related to pro-
is more likely to be a source of competitive fessional growth (T. N. Martin & Hafer, 1997),
advantage than physical resources. It is gen- career advancement (Wallace, 1995), promo-
erally argued that HR systems indirectly con- tional opportunities (Katou & Budhwar,
tribute to firm performance as the systems 2006), fairness of promotion (Harel, Tzafrir, &
directly influence organizational resources Baruch, 2003), and so forth.
In accordance with the SHRM literature, employees embrace and the behaviors they
we believe that HR practices do not operate manifest. Consistent with this logic and
completely independently of one another building on Wright et al. (2001), we argue
but work together in a complementary or that HR systems influence climate percep-
synergistic manner within the HR system to tion such that employee contributions can be
achieve a common goal (Delaney & Huselid, maximized. Depending on the goal of the HR
1996; Wright et al., 2001). Thus, we consider systems, we suggest that different configura-
the configuration of HR practices in the sys- tions of HR practices may foster different cli-
tem operating as a bundle to produce greater mate types.
effects on ethical climate perceptions than Central to the RBV perspective is the
individual practices working independently notion of vertical and horizontal alignment
(Lepak et al., 2006). For example, employees or fit (Wei, 2006). HR systems can enhance
are more likely to perceive a stronger caring the value of resources to the extent that HR
climate when a firm employs a configuration policies and practices are aligned with busi-
of HR practices emphasizing concern for oth- ness strategy (vertical fit), and these policies
ers, participative decision making, and team- and practices are coordinated across subfunc-
based pay, in aggregate, rather tions (horizontal fit) (Lacoursiere, Fabi, &
than a single practice emphasiz- Raymond, 2008). We argue that the potential
In accordance with
ing just one of these outcomes. for HR systems to enhance a firm’s ethical cli-
the SHRM literature, It should be noted as well that mate will be higher when there is synergy or
the administration of HR practices “fit” among various HR system components
we believe that HR is guided by the appropriate HR (with one another, and with corporate strat-
policies (Becker & Gerhart, 1996; egy) because optimal fit is rarer and more
practices do not
Jiang et al., 2011). Following difficult to imitate than HR systems lacking
operate completely Wright and Boswell (2002), we these attributes (Gerhart, 2007). However, for
define HR policies as a “firm or fit to be successfully enacted to produce the
independently of business unit’s stated intention desired result in a firm requires top manage-
about the kinds of HR programs, ment support (Lado & Wilson, 1994). Senior
one another but
processes, and techniques that managers not only have an important role to
work together in a should be carried out in the orga- play in strategy implementation and design
nization” (p. 263). Stated differ- of HR systems to support corporate strategy
complementary or ently, HR policies “provide the and values, but to also impose their influence
guidelines for action” (Jiang et al., on the configuration of HR system compo-
synergistic manner 2011, p. 3). Continuing with our nents to shape employee attitude and behav-
within the HR earlier example, therefore, foster- ior accordingly (Bolton & Houlihan, 2007;
ing a caring climate would require Wei, 2006). Indeed, top manager support
system to achieve a a compensation policy that sup- strengthens consensus and creates a shared
ports team-based pay, a staffing perception about what is appropriate behav-
common goal. policy that supports hiring based ior (Bowen & Ostroff, 2004).
on individual values of concern
for others, and a decentralized management Ethical Climate: Definition, Types,
policy that encourages participative decision
and Relationships With HR Systems
making.
In line with previous research (e.g., Conceptually, the notion of an ethical cli-
Ballou, Godwin, & Shortridge, 2003; Fulmer, mate reflects a set of organizational norms,
Gerhart, & Scott, 2003; Wright et al., 2001), policies, practices, and procedures embedded
we posit that HR systems will influence ethi- in organizational life (K. D. Martin & Cullen,
cal climates by articulating and reinforcing 2006). According to Cullen, Parboteeah, and
the values and behaviors the organization Victor (2003), such climate comes about
desires from employees. In other words, cli- when organization members believe that eth-
mate perceptions will shape the values that ical behavior is an expected standard for
decision making in the organization. Victor these five types to determine how HR systems
and Cullen (1988) define an ethical climate as can enhance their development.
“prevailing perceptions of typical organiza-
tional practices and procedures that have eth- Climate-Enhancing Human Resource
ical content” (p. 110). Research suggests that
Systems
an important factor that may influence
behavior among employees is the ethical cli- Building upon the foundation set out in the
mate of an organization (DeConinck, 2010; previous sections, and drawing on the defini-
Schepers, 2003). For instance, when an tions provided for HR systems (Lado & Wilson,
employee is faced with an ethical dilemma, 1994) and ethical climate (Victor & Cullen,
his/her decision would be influenced by the 1988), we broadly define climate-enhancing HR
organization’s ethical climate. Thus, it makes systems as a set of distinct but interrelated HR
sense for organizations to reinforce desired activities—including practices, policies, pro-
ethical behaviors through its HR systems. cedures, routines, and rewards—that promote
Victor and Cullen (1987, 1988) proposed ethical organizational behavior. According to
a two-dimensional typology rooted in ethi- Mossholder, Richardson, and Settoon (2011),
cal philosophy and Kohlberg’s (1967) theory HR systems can promote ethical climates by
of moral judgment to examine the differ- both “symbolically signalling and directly
ent types of ethical climates. The dimension communicating key organizational values
dealing with moral judgment posits three and behaviours” (pp. 35–36). This can be
stages of reasoning: egoistic, benevolent, and accomplished insofar as HR systems are able
principled. In the egoistic climate, company to create what Bowen and Ostroff (2004) refer
norms foster the pursuit of self-interest. In to as a “strong situation” in which employees
the benevolent climate, company norms are share a common understanding of “what is
oriented to foster the interest of others within important and what behaviours are expected
the group. In the principled climate, company and rewarded” by the organization (p. 207).
norms promote behaviors that are motivated Drawing on Mischel’s (1973, 1997) work,
by personal values and convictions indepen- Bowen and Ostroff (2004) explicate that
dent of situational outcomes. The second strong HR systems can create a “strong situa-
dimension in Victor and Cullen’s typology tion” by communicating powerful messages
is associated with locus of analysis and has that are distinctive, consistent, and oriented
three levels of reference—namely, individual toward producing consensus among employ-
(i.e., self), local (i.e., groups), and cosmopoli- ees regarding the most appropriate and
tan (i.e., organizations). Through these two expected behaviors. According to the authors,
dimensions, “organizational values are trans- a strong climate occurs when HR systems cre-
lated into action, which are subsequently ate an environment that causes every
reflected in various work outcomes” (K. D. employee to “see the situation similarly”
Martin & Cullen, 2006, p. 177). Together through clear and distinct messages [distinc-
the two-dimensional typology yields nine tiveness], “induces uniform expectancies about
different ethical climate types: self-interest, responses, provides clear expectations about
company profit, efficiency, friendship, team rewards and incentives for the desired
interest, social responsibility, personal moral- responses and behaviours [consistency], and
ity, company rules and procedures, and laws induces compliance and conformity through
and professional codes. Using factor analy- social influence [compliance]” (Bowen &
sis, Victor and Cullen (1988) collapsed the Ostroff, 2004, p. 213). Taken together, HR sys-
nine ethical climates into five climate types: tems characterized by these features can help
instrumental, caring, independence, law and produce strong ethical climates (Bowen &
code, and rules. Since these five climate types Ostroff, 2004). Building upon this theoretical
are found in most empirical research (K. D. foundation, we explain below the process by
Martin & Cullen, 2006), and in the spirit of which HR systems can produce each of the
parsimony, we limit this study to examining varied types of ethical climates.
equally important to enhance the delivery (Liao & Chuang, 2004). Productivity output
of services required to benefit external cli- has been found to relate to investors’ atti-
ents (Liao & Chuang, 2004). These features tudes and satisfaction (Elmuti, Grunewald, &
are a function of individual competencies Abebe, 2010).
(i.e., KSAs) in the performance of job-related A caring climate is further enhanced when
activities (Evans & Davis, 2005), that are the organization administers a performance
oriented toward maintaining relationships management program in which employees
and putting the interests and support of “see” how incentives are disbursed, and what
others ahead of “their own self-interest and type of performance (i.e., based on shared
advancement” (Whitener, 1997, p. 399). tasks and goals) is rewarded. Thus, perfor-
Therefore, training in interpersonal skills mance appraisal and feedback systems are
and performance of job-related duties should designed to recognize and reward how well
facilitate the development of a caring ethical employees participate and cooperate with
climate (Malloy & Agarwal, 2010; Ratherd & other people’s work efforts (Mossholder et al.,
Fleming, 2008). 2011) and the quality of customer service
Compensation practices can also influ- provided (Liao & Chuang, 2004).
ence a caring ethical climate. Research supports the view that HR sys-
For instance, group-based incen- tems help shape employee climate perceptions
Training in tive pay encourages employees and concomitant behavior in the workplace
interpersonal skills to develop positive relationships (Gelade & Ivery, 2003; Zacharatos, Barling, &
and promotes less self-interest Iverson, 2005). For example, Rousseau (1995)
and performance of and greater mutual trust among argues that HR systems perform a signal-
employees (Evans & Davis, 2005). ing function by sending messages that help
job-related duties It also encourages employees to employees make sense of their work environ-
should facilitate
help one another while respecting ment. HR practices such as selective staffing,
individual effort (Mossholder et internal promotion, employee development,
the development al., 2011), all of which are condu- team-based work design, fairness in perfor-
cive to a climate of caring. Toward mance appraisals, and group-based rewards
of a caring ethical this end, Heneman and Hippel indicate to employees the extent to which
(1995) proposed that group-based the organization values their contributions
climate.
pay systems should be designed to and cares about their well-being (Chuang &
recognize employee contributions Liao, 2010; C. J. Collins & Smith, 2006). In
to the group, including cooperation with a recent study using a sample of 76 Japanese
other group members. Such a system, accord- firms, Takeuchi, Chen, and Lepak (2009)
ing to C. J. Collins and Smith (2006), may over found empirical support that HR practices
time strengthen trust and integrity among implemented in the establishment were posi-
employees as they “develop norms that rec- tively associated with employees’ perception
ognize contributions and impose sanctions of a caring climate. In line with the norm of
for social loafing” (C. J. Collins & Smith, reciprocity (Gouldner, 1960), such a climate
2006, p. 547). On this note, Bamberger and motivates employees to serve customers as
Levi (2008) argue that a shared perception of well as help one another.
caring is stronger in situations where group- Returning to the notion of fit, we posit
based pay is allocated based on norms of fair- that the HR practices described here must be
ness and equality. This does not imply that internally consistent and aligned with one
incentives are equal regardless of individual another and with organization strategy in
performance, but rather suggests the balanc- order to bring about both task- and person-
ing of group and individual rewards. Group- focused helping. On this note, Mossholder
based incentives encourage helping behavior et al. (2011) argue that consistent practices
among employees and are also associated within HR systems create a situation in which
with quality and customer service (Blackburn “employees’ behaviours are more predictable,
& Rosen, 1993) as well as productivity output allowing for adaptation, task coordination,
For HR practices and policies to foster a Law and Code Climate and HR
climate of independence, they have to be Systems
coherently implemented to stimulate the
desired behaviors reflective of the organiza- This climate type is based on the view that
tion climate (cf. Mossholder et al., 2011). firms support ethical decision making based
For example, if the firm has a strategic goal on external codes such as accepted religious
of innovation in which a high premium is texts (e.g., the Bible), the law, or a profes-
placed on autonomy and independence, sional code of conduct (Wimbush & Shepard,
then ethical behaviors in line with such a 1994). These external codes are thought to
strategy must be promoted by the HR sys- influence employees’ ethical decision making
tem. Additionally, we argue that a climate of and behavior (K. D. Martin & Cullen, 2006).
independence will emerge when the combi- For example, consistent with societal expec-
nation of HR system elements and practices tation of fairness and respect, which is codi-
is seen by employees to be strong (i.e., dis- fied in laws and regulations, it is expected
tinct, consistent, and with consensus; Bowen that employees would comply with those reg-
& Ostroff, 2004). In other words, HR practices ulations as encapsulated in company policy.
and systems must be understandable such Leung (2008) argues that such
that employees can accurately interpret the policies would explain employ-
Managers should
situation and act accordingly. ment practices and take stands
In addition, managerial behaviors need against discrimination and other provide employees
to be congruent with HR practices and poli- unfair practices.
cies geared toward promoting a climate of A firm’s human resources with the flexibility
independence. Toward this end, managers system can enhance a law and
and latitude to
should provide employees with the flexibility code climate by disclosing uni-
and latitude to make decisions in the inter- versal principles and professional make decisions
est of justice, morality, and respect for human codes to all of its members (Elci
rights, regardless of organizational context. & Alpkan, 2009), particularly in the interest of
Also, managers must themselves demonstrate in organizations that are heav-
such attitudes and behaviors in their deal- ily regulated such as auditing justice, morality, and
ings (D. Collins, 2010). When senior manag- and accounting, engineering, respect for human
ers exhibit these characteristics, employees and medicine. Professional codes
are more likely to view them as “formally shape a firm’s culture and identity, rights, regardless
sanctioned behaviours” (Bowen & Ostroff, as well as influence the attitudes
and behaviors of employees and of organizational
2004, p. 209) and will do likewise (D. Collins,
2010). It is the concept of legitimate author- the ways they interact with stake- context.
ity (Barnard, 1968) that inspires employees holders. Scholars have suggested
to look to managers for cues to appropriate that firms that strongly embrace
behavior (Sims & Brinkmann, 2002). Thus, professional codes are more likely to be per-
the attitudes and behaviors of managers not ceived by stakeholders as ethically compliant.
only communicate strong messages about the Ethical compliance is embedded in organiza-
organization ethical climates, but also moti- tional processes and is therefore difficult to
vate employees to behave accordingly. duplicate by competing firms (Barney, 1991).
In this regard, HR policies and practices
Proposition 3: Consistent selection based on the must be designed to select job candidates
values of personal moral judgments, training based on traits of compliance with profes-
employees in core ethical values, compensation sional codes (Ambrose et al., 2008). These
practices based on gain-sharing incentive pay, values can be assessed through ethics scales
and a performance management system that rec- administered during pre-employment test-
ognizes and rewards individual moral judgment, ing (Reidenbach & Robin, 1990), as well as
in aggregate, are likely to foster an independence through face-to-face interviews where short-
climate. listed candidates could be asked to describe
the ethics of their previous work culture (D. link performance incentives and bonuses to
Collins, 2006). Thus, selection based on the behaviors associated with those dimensions.
tendency to comply with professional codes For example, if compliance with industry
increases the likelihood that new employees standards is important to the organization,
will display attitudes and behaviors associ- then HR systems should reward compliance
ated with those values. with appropriate performance-based incen-
In addition, training for conformity to tives and bonuses, and sanction noncom-
professional codes provides the opportunity pliance with reprisal. Research suggests that
for employees to learn more about how ethi- when ethical criteria are built into perfor-
cal values can impact their work activities mance appraisal systems, they create ethical
and organizational performance (D. Collins, expectations in the minds of employees and
2010), thus leading to more reliable and make ethical behaviors relevant and reward-
predictable behavior (Combs et al., 2006). ing (Selvarajan & Cloninger, 2008). Likewise,
According to Evans and Davis (2005), “reli- there is evidence to support the notion that
able and predictable behaviour is a function of reprisal for noncompliance with a profes-
individual competence (i.e., KSAs) to perform sional code of conduct is effective in chang-
job duties” (p. 765). Competence ing attitudes and behaviors (Garoupa, 2000;
in work activities also leads to Weaver, 1995). Thus, we posit that effective
Research suggests
clarity of understanding about the performance appraisal, as a component of HR
that when ethical moral aspect of business problems systems, can enhance a law and code ethical
and the codes available to deal climate.
criteria are built with those problems (D. Collins, For HR systems to effectively influence a
2010). This competence and law and code climate, the practices operat-
into performance understanding acquired through ing within the system must function in uni-
appraisal systems, training, therefore, can enhance a son with one another and with firm strategy
law and code ethical climate. (Mossholder et al., 2011; Wei, 2006). Thus,
they create ethical Compensation practices that for instance, a law and code climate might be
motivate employees to act in promoted through a combination of meth-
expectations in the accordance with professional ods used to tease out attributes respecting
codes will also affect a law and code professional regulations, training to reinforce
minds of employees
climate (Elci & Alpkan, 2009). For an attitude of compliance, and performance-
and make ethical example, linking individual per- based pay tied to upholding professional
formance-based pay and bonuses codes that is reinforced through a perfor-
behaviors relevant to legal and professional stan- mance management program. Similarly, with
dards of an industry will lead to respect to vertical fit, if the organization’s
and rewarding.
behaviors that are focused less on strategic goal is service quality, for example,
self-interest and more on mutual then its HR systems can cultivate a law and
interest (Evans & Davis, 2005). In addition, code climate by encouraging delivery of ser-
offering a salary increase in a merit system vice quality in line with prevailing profes-
for refusing to compromise professional stan- sional standards. It is this synergistic effect
dards (e.g., health and safety) that would put of interdependent and aligned practices that
other employees at risk, thereby protecting produces a strong HR system (consistent,
the public image of the firm, may also fos- distinctive, and with consensus). Guzzo and
ter a law and code climate. Research shows Noonan (1994) posit that all HR practices
that pay practices tied to compliance with (and systems) send signals to employees.
professional codes reinforce ethical behaviors These signals can be misinterpreted when the
(Miceli et al., 2009). message is not clear, when practices and poli-
In addition to compensation, HR systems cies disconnect, and when training is absent,
may introduce performance appraisal sys- thereby causing the intended purpose of the
tems that incorporate the ethical dimensions HR system to break down (Stanton, Young,
associated with a law and code climate, and Bartram, & Leggat, 2010).
Senior managers must commit to high and policies govern and reinforce specific role
ethical standards when applying HR system behaviors that fit with firm strategy over
components as they relate to issues such as time, and enable the firm to get the best out
conflict of interest, improper use of company of their employees in changing competitive
information, insider trading, political contri- conditions (Wright et al., 2001). Thus, the
butions, compliance with industry standards, specificity and uniqueness of rules and poli-
and so forth. On this note, Armstrong and cies to a particular firm and their ability to
Francis (2008) suggest that senior managers influence specific role behaviors can be a
need to demonstrate “through both their value-creating asset.
words and actions absolute commitment to A firm’s HR system can contribute to a
that code and consistency in its execution” rules climate by formally specifying and out-
(p. 18). This is an essential requirement for lining procedures for monitoring, reward-
creating a strong law and code ethical climate ing, and reinforcing desired organizational
because it allows employees to form accurate behavior (Raiborn & Payne, 1990; Weaver &
attributions and judgment about the man- Trevino, 1999). First, selecting job candidates
agement teams’ compliance relating to laws based on the trait of authoritarianism is con-
and professional codes, and standards such as ducive to a rules climate. Research
governance principles (cf. D. Collins, 2010). has demonstrated that individuals
A firm’s HR system
with traits of authoritarianism are
Proposition 4: Consistent selection based on the more likely to follow established can contribute to
propensity to comply with professional codes, authority, and prefer work envi-
training in core ethical norms and professional ronments characterized by exist- a rules climate by
codes, and compensation practices based on per- ing, traditional social conventions
formance-based pay and merit bonuses, as well as (Nicol, Rounding, & MacIntyre, formally specifying
a performance management system that rewards 2011). Customizing the recruit- and outlining
compliance and sanctions noncompliance, in ag- ment and selection process, there-
gregate, are likely to foster a law and code ethical fore, to identify this trait would procedures
climate. be important in determining a job
candidate’s sense of fit with a rules for monitoring,
climate work environment (Nicol,
Rules Climate and HR Systems rewarding, and
2007; Nicol et al., 2011).
Whereas law and code climate refers to legal Following organization entry, reinforcing desired
and professional standards as embodied in training employees for awareness
national, state, or local legislature (law and of rules and procedures is impor- organizational
code) outside the organization, rules climate tant in fostering a rules ethical
behavior.
refers to policies and procedures (rules) within climate. Research suggests that
the organization (Wimbush et al., 1997). It is training affects employee compe-
rooted in Kohlberg’s (1981) principle of moral tence (e.g., KSAs) and impacts their behaviors
development and is often characterized by a in predictable ways (Barney, 2001; Evans &
strong, pervasive set of rules or standards Davis, 2005; Wright et al., 2001). Thus, train-
such as a code of conduct to guide behavior ing for a rules climate must go beyond teach-
(Aquino & Becker, 2005; K. D. Martin & ing employees “a set of rules” to actually
Cullen, 2006). In such a climate, rules are motivating them to perform in accordance
applied uniformly, and employees are more with those rules so that they can add value to
likely to trust and collaborate with one the organization (Jiang et al., 2011; Trevino
another because they expect others to do the & Weaver, 2003). One way of moving train-
same (Pearce, Branyiczki, & Bigley, 2000). In ing to actual behavioral change is through
the work context, rules and policies are con- applicable compensation practices and per-
sidered unique organizational capabilities formance management systems. Indeed,
that are routinized and embedded in the Appelbaum, Deguire, and Mathieu (2005)
actions and practices of the firm. These rules argue that through awareness of ethical rules,
organization members learn how to behave, likely to engage in that same behavior (Beu
and these behaviors must be rewarded. Thus, & Buckley, 2004). In sum, the foregoing argu-
linking ethical performance to pay produces ments suggest that HR policies and practices,
positive behavioral changes because employ- encapsulated within HR systems, can pro-
ees are able to directly relate compliance with mote a rules climate by positively influencing
a reward (Miceli et al., 2009; Trevino, Weaver, employee attitudes and behaviors.
Gibson, & Toffler, 1999). Knowing, therefore, However, the components of the HR
that the organization rewards them for com- systems must work in harmony with one
plying with ethical policies and procedures, another as well as with the firm strategy to
and knowing what these rewards are encour- produce the desired effect. When HR prac-
ages employees to be more ethical. tices are inconsistent with a rules climate,
In addition to compensation, performance employees act based on what is most benefi-
management systems can also reinforce a cial to them. Beu and Buckley (2004) argue
rules climate by incorporating ethical crite- that rules can be sidelined when HR practices
ria that recognize and reward employees for are designed to reward other imperatives
complying with organizational rules and pro- that are in conflict with a set of ethical rules.
cedures. For instance, performance Consider, for instance, pay practices that
appraisals can document whether reward employees for achieving unusually
When employees employees comply with a code of high targets. Bach and Armstrong (2010) note
“see” senior ethics, display behaviors and atti- that such practices create an environment for
tudes consistent with the organiza- unethical behavior because they emphasize
managers’ support tion ethical culture, and contribute goals more so than means, thereby increasing
to ethics-based initiatives, and link the risk of employees crossing the boundary
of HR systems these behaviors to compensation between acceptable and unacceptable behav-
practices (D. Collins, 2010). At ior. It is, therefore, imperative that HR system
in the form of
the same time, systems must be attributes be coordinated across subfunctions
collaboration with put in place to sanction noncom- and aligned with the appropriate strategic
pliance with organizational rules objectives of the firm to foster a strong rules
HRM professionals, and procedures (Schwartz, 2004; climate. Likewise, when employees “see”
Trevino et al., 1999). According to senior managers’ support of HR systems in
it builds consensus
Beu and Buckley (2004), such an the form of collaboration with HRM profes-
and promotes approach works because employ- sionals, it builds consensus and promotes
ees know through disclosure of relevance with respect to goal attainment,
relevance with information what is expected of and enhances the legitimacy of authority of
them and understand the conse- HR professionals who enact the policies and
respect to goal
quences associated with unethical practices (Bowen & Ostroff, 2005). This per-
attainment, and behavior. Deterrence theory sug- ception of agreement and support is likely to
gests that undesirable behaviors influence employee attitudes and behaviors
enhances the are inhibited in direct proportion in favor of the organization’s rules climates.
to the severity of the punishment
legitimacy of associated with such behavior Proposition 5: Consistent selection based on the
(Buckley, Wiese, & Harvey, 1998). trait of authoritarianism, training for aware-
authority of HR
Similarly, vicarious learning the- ness of rules and procedures, and compensation
professionals who ory (Bandura, 1986) posits that practices based on individual performance-based
the observance of punishment pay and merit bonuses, as well as a performance
enact the policies creates punishment expectan- management system that rewards compliance and
cies by the observer and discour- sanctions noncompliance with rules, in aggregate,
and practices.
ages undesirable behavior. Taken are likely to foster a rules climate.
together, these theories suggest
that employees who witness the punishment For illustrative purposes, Table I displays
of other employees for misconduct are less the various types of ethical climates along
with the corresponding HR system compo- purpose, thereby reducing transaction and
nents. It is likely that multiple configurations monitoring costs (Ghoshal &
of HR systems can be generated through Moran, 1996). Such logic is consis-
A climate that is
which a particular ethical climate emerges. tent with strong HR systems
Although we did not discuss all the config- resulting in collective action characterized by
uration possibilities, the ones illustrated are toward achieving organizational
expected to foster the corresponding ethical strategic goals. Similarly, a climate strong adherence
climates. that is characterized by strong
to institutional and
adherence to institutional and
Discussion and Concluding professional codes of ethics might professional codes
increase legitimacy in the eyes of
Comments
various stakeholders and thus of ethics might
The development of a conceptual framework contribute to an overall and more
to show how different configurations of HR enduring positive image and repu- increase legitimacy
systems can influence different ethical cli- tation (Buckley et al., 2001). This in the eyes of
mates is a useful starting point in demonstrat- is an interesting avenue for future
ing how important ethical capabilities could research, and we encourage schol- various stakeholders
be in creating value for a firm and, ultimately, ars in the HRM and strategic man-
driving firm success. Scholars in both the agement fields to explore these and thus contribute
strategic management and ethics literature possibilities to find out what firm
to an overall and
have suggested that a firm’s competitiveness outcomes might be produced by
and, ultimately, its long-term survival might which climates. more enduring
be determined by how well its HR systems The strategic value or resource-
facilitate and sustain a climate of ethics that worthiness of ethical climates positive image and
are then translated in responsible employee hinges upon the uniqueness and
reputation.
behaviors (Kim & Miller, 2008; Leung, 2008). synergistic nature of HR system
Although this study did not specifically attributes (Lado & Wilson, 1994)
address how an ethical climate might impact to relay unambiguous and enduring mes-
firm outcome, we can see how this could hap- sages to organization members (cf. Bowen
pen. For example, in an ethical climate envi- & Ostroff, 2004) but highly ambiguous and
ronment characterized by a shared complex messages to competitors. Becker
understanding of means and ends, employees and Huselid (1999) note that the strate-
are more likely to work toward a common gic effects of HR systems evolve through
the interests of stakeholders. Toward this embrace ethical principles are significantly
end, Schminke, Arnaud, and Kuenzi (2007) more successful than organizations that do
expressly state that developing and promot- not. Finally, our framework underscores the
ing ethical climates require substantial man- importance of ethical climates as valuable
agerial attention, and HR systems should be and socially complex resources that cannot
proactive in creating and supporting desired be captured solely in organizational docu-
ethical norms. Doing so may generate a sig- ments but can be exploited by the organi-
nificant benefit because, as Hosmer (1994) zation in its dealings with customers and
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