Acer Altos G710 Service Manual

altos G710
Service Guide
Service guide files and updates are available

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Revision History
Please refer to the table below for the updates made on altos G710 service guide.
Date Chapter Updates

Dec 30,2004 CH1 Remove the JP26 from MB placement on page 6,7,8
II

Copyright
Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.
Pentium and Pentium IV are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III

Conventions
The following conventions are used in this manual:
Screen messages Denotes actual messages that appear

on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV

Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Memory Sparing Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
How Memory Sparing Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Memory Mirroring Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Mainboard Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mainboard Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Backplane Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Front Panel LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hot-Plug HDD LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Environment Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ASM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 2 System Utilities 29
Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 3 Machine Disassembly and Replacement 61
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Disassembly altos G710 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the Air baffle, Heatsink and CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Rear fan, System fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the cables from Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing the CD-ROM and FDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing the HDD Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Removing the PD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing the Power Button Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing the Dummy Cover and Fan Control Board . . . . . . . . . . . . . . . . . . . . . . . 68
Removing Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 4 Troubleshooting 70
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
BIOS POST Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
BIOS Recovery Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
POST Error Codes and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
VII

Table of Contents
Boot Block Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
POST Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
POST Code Checkpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Bootblock Initialization Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Bootblock Recovery Code Checkpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
DIM Code Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
ACPI Runtime Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Memory Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Chapter 5 Jumper and Connector Information 86
Clearing the CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Clearing the Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Jumper and Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 6 FRU (Field Replaceable Unit) List 93
Altos G710 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Appendix A Model Definition and Configuration 102
Appendix B Test Compatible Components 103

Microsoft Windows 2000& 2003 Environment Test . . . . . . . . . . . . . . . . . . . . . . . 104
Appendix C Online Support Information 107
VIII

Chapter 1
System Introduction
Features
System
T Processor
T Support for Intel® XeonTM ( Nocona 800)processors from 2.8 to 3.6GHz or higher
T Support 800 MHz FSB
T 2.8GHz/3.6Ghz
T Support Hyper-Threading Technology
T Support EM64T Technology
T Chipset
T Intel® E7520 MCH (Memory Controller Hub)
T Intel® 82801ER ICH (I/O Controller Hub)
T Intel® 80332 - I/O bridge

T Media storage
T 3.5-inch, 1.44 MB floppy drive
T Three 5.25-inch device bays supports:
1. 5.25-inch IDE CD-ROM drive
2. DDS4 DAT 20 GB or 40 GB tape backup drive
3. DAT72 36 GB or 72 GB tape backup drive
4. AIT1 35 GB or 91 GB tape backup drive
5. DVD-ROM, DVD-RW, DVD combo drive
T Additional media storage
T Hot-plug SCSI HDD cage : supports up to four Ultra320 SCSI hard disk drives
T Hot-plug SATA HDD cage : supports up to four SATA hard disk drives
T Memory
T Eight 240-pin DIMM slots
T Supports DDR2 400 Registered ECC memory modules
T Maximum upgrade to 16 GB (when 2 GB of DDR2 400 Registered ECC memory is available)
T 2-way memory interleave
T SDDC (Single Device Data Correction) for memory error detection and correction of any
number of bit failures in a single x4 memory device
T Memory mirroring and sparing technology
Memory Mirror When the memory mirror parameter in the BIOS Setup utility is enabled, only half of the
memory capacity will be detected by the system OS (Operating System).
Memory Spare When the memory spare parameter is enabled, a DIMM slot will be reserved for standby in
the event of significant failures in a particular DIMM and cannot be accessed by the
system.
Chapter 1 1
Memory Sparing Technology
This portion just guide you the outline of memory sparing and mirroring technology.Memory sparing uses an
online spare bank to provide DIMM fail-over capabilities when a pre-defined threshold of single-bit correctable
errors is reached. The pre-defined threshold is set in BIOS and cannot be changed by the user.
DIMM Capacity and Configuration Requirements

T Memory is 4-way interleaved and as a result the DIMMs must be installed in banks consisting of 4
DIMMs per bank.
T The DIMMs in a bank must be of the same capacity, manufacturer and have the same SPD
characteristics. No mixing of memory DIMMs is allowed.
T Bank #1 and Bank #2 is defined Active bank. Bank #3 is defined spare bank. For available memory
sparing function, DIMM must install in active bank and spare bank.
Below table list the install bank of memory sparing:
Bank #1(Active Bank) Bank #2(Active Bank) Bank #3(Spare Bank)

4 DIMM Install Not Install Not Install Not Install
configuration
8 DIMM Install Not Install Install Available
configuration
12 DIMM Install Install Install Available
configuration
NOTE: The spare bank will be removed from the memory pool and held as a spare, for instance, if 12 x 1 GB
DIMMs are installed, only 8 Gigabytes of that 12 Gigabytes is available for use by the operating system.
How Memory Sparing Works

In normal mode of operation, system reads/writes memory data to active bank (Bank #1/Bank #2). The system
does not read/write memory data to spare bank (Bank #3). Bank #3 does not have memory data before
memory data sparing begins.
Memory sparing function moves memory data from error bank to spare bank, if Correctable error's counts
exceed threshold value. After moving memory data, System degenerate error bank and records error log. And,
System should blink system status LED.
Memory sparing does not recover uncorrectable error. Therefore, if system detects Uncorrectable error,
system will assert fatal error and the system will halt.If system sets memory sparing function, system could not
use memory mirroring function at a same time.
2 Chapter 1

Memory Mirroring Technology
Utilizing a backup server that duplicates all the processes and transactions of the primary server. If, for any
reason, the primary server fails, the backup server can immediately take its place without any down -time.
Server mirroring is an expensive but effective strategy for achieving fault tolerance. It's expensive because
each server must be mirrored by an identical server whose only purpose is to be there in the event of a failure.
A less expensive technique that is becoming more and more popular is clustering.
Chapter 1 3

T SCSI controller
T LSI Logic 53C1030 SCSI RAID controller
T Supports two SCSI 68-pin Ultra 320 SCSI connectors
Support RAID 1
T
NOTE: When ROMB (RAID on motherboard) is enabled, the onboard SCSI will not be available.
T RAID on motherboard (optional)
T Dual channel Ultra 320 SCSI channels
T Supports RAID 0, 1, 5, 10 and 50
T Requires RAID-enabler (iButton)
T Requires one 184-pin DDR 400 unbuffered ECC DIMMs for cache memory
T Graphic Interface
T ATI® Rage XL chipset with 8 MB VRAM

T Networking
T Dual onboard Broadcom BCM5721 10/100/1000Base-T Gigabit Ethernet controller
T PCI I/O
T Six PCI bus slots with three separate bus segments:
1. Two x4 PCI Express bus slots (with x8 connectors)
2. Three 64-bit/100 MHz PCI-X bus slots
3. One 32-bit/33 MHz PCI bus slot
T Serial ATA port
T Two SATA ports
T Baseboard Management controller
T Onboard Hitachi 2168 management controller
T IPMI (Intelligent Platform Management Interface) 1.5 compliant
T I/O Ports
Front :
T Two USB 2.0 ports
Rear :
T PS/2-compatible keyboard and mouse port
T Two USB 2.0 ports
T VGA/monitor port
T Serial port
T Parallel/printer port
T Two LAN ports (RJ-45)
T Power Supply
T 550-watts redundant power supply (optional)
4 Chapter 1

System Block Diagram
Nocona/Jayhawk Nocona/Jayhawk
VRD 10.1 Processor Processor VRD 10.1
CPU BUS800MHz
RJ45 PCI Express ( x1 1/2GB/s )

Giga LAN BCM5721
RJ45
PCI Express ( x1 1/2GB/s ) Lindenhurst DDR-II DDR-II 400 * 8
Giga LAN BCM5721 (MCH)
PCI Express ( x8 4GB/s )
IAL SATA x 2
PCI-X 100
NT
E
IDE x 2
Dobson
FID PCI BUS32/33
PCI-X 100
ON ICH-5
C
DDR-I 333 Un-
PCI-X 133 bufferwith ECC USB2.0 x 5
A
ATI
Up to 1G Bytes VGA
T
Rage XL
N FWH
Dual Ultra 320
SCSI 8M
A
SCSI
VRAM
QU
LSI53C1030 LPC BUS
RAID 0,1,10, 5 SIO

PC8374
x8 Connector Floppy
MS
KB
SP PP
IPMB BMC RTC / Event
x8 Connector BCM5721 H8S/2168 System Manage Bus

Share NIC I2C
Chapter 1 5

MainBoard Outline
Dual Intel®
Xeon™
processors
8 GB ECC FSB 800
DDR266/333 support
capacity
Intel® E7320
Intel® PRO/1000 MT
chipset
Server Network
Connections
2 x ATA100
PCI-Express IDE channels
X4 Bus
PCI 32/33
Integrated SATA Port x 2
Graphics
PCI-X 64/66
6 Chapter 1

MainBoard Placement
The mainboard becomes accessible once you open the system. It should look like the figure shown below.
The Latest Version: (Please compare to below original MB version of JP26 has been removed)
6 Chapter 1

The Original Version: (We highlight the connecor has been removed from our latest version)
No. Code Description

1 J1 Top: PS/2 mouse port
Bottom: PS/2 keyboard port
2 J2 USB 2.0 ports
3 J10 Top: Parallel/printer port
J7 Bottom: Serial port
J13 Bottom: VGA/monitor port
4 J16 Gigabit LAN ports (RJ-45)
5 U7 Broadcom BCM5721 Gigabit chipset (LAN1)
6 D10 ID LED
7 S1 ID button
8 U10 Broadcom BCM5721 Gigabit chipset (LAN2)
9 J15 CMOS battery
10 D14 - D21 Port 80 BIOS self-diagnostic LED connector
11 JP17 BMC debug jumper
12 U24 BMC (Baseboard Management Controller)
13 J18, J20 PCI slots 5 and 6 (x4 PCI Express)
14 U45 Super I/O chipset
15 J23, J24, J26 PCI slots 2, 3 and 4 (PCI-X 64-bit/100 MHz)
16 U60 ATI Rage XL VGA chipset
Chapter 1 7

17 J27 PCI slot 1 (PCI 32-bit/33 MHz)
18 BZ1 Buzzer
19 U68 VGA SDRAM chipset
21 J30 SCSI LED connector
22 JP24 IPMB (Intelligent Platform Management Bus) connector
23 JP25 Chassis intrusion connector
24 JP27 Clear CMOS, Clear password and BIOS recovery jumper
25 U40 ROMB (RAID on motherboard) firmware chipset
26 J19 Flash ROM BIOS chipset
27 SATA 0 - SATA 1 Serial ATA connectors
28 U59 Intel IOP332 chipset
29 J29 DDR-I DIMM slot (for ROMB cache)
30 D40 SCSI status LED connector
31 U52 LSI 53C1030 SCSI chipset
32 J28 SCSI Channel B connector
33 JP23 Altos RAID-enabler (iButton) socket
34 J25 SCSI Channel A connector
35 JP22 ePanel connecter
36 JP21 Front USB connectors
37 JP20 Front system fan 0 connector
38 JP19 Front system fan 1 connector
39 JP4 Secondary IDE connector
40 JP14 FDD connector
41 JP15 Primary IDE connector
42 JP12 SCSI backplane management cable connector
43 JP13 Front panel LED connectors
44 U26 Intel 82801ER chipset
45 J17 CPU 2 socket
46 U8 Intel E7520 MCH (Memory Controller Hub) chipset
47 JP9 CPU 2 fan connector
48 JP8 CPU 1 fan connector
49 J6 CPU 1 socket
50 JP5 CPU power connector
51 JP1 Power supply connector
52 J3 and J4 DIMM 1B to 1A sockets
56 JP2 PSDB (Power supply distribution board) connector
57 JP31 Rear system fan connector
8 Chapter 1

Backplane Layout
The backplane attached to the four-bay hot-plug HDD cage provides a convenient interface between the SCSI
or SATA drives and the mainboard.
SCSI Backplane Layout
Front Rear
No. Description
1 120-pin SAF-TE connector
2 80-pin SCSI data cable connectors
3 68-pin SCSI data cable connector
4 J1 Backplane jumper header
5 SCSI power cable connector
6 SCSI HDD management cable connector (I2C bus)
Chapter 1 9

SATA Backplane Layout
Front Rear

1 SATA HDD connectors
2 J15 SAF-TE heartbeat LED and Manufacturing
function jumper
3 SATA data cable connector
4 JP3 SAF-TE connector
5 JP2 10-pin power cable connector
6 J5 Backplane setup header
7 J11 SATA cage management cable connector (I2C
bus)
8 J14 Backplane peering cable connector
10 Chapter 1

SAF-TE Board Layout
The SAF-TE board connects to the HDD cage’s backplane. It monitors the backplane’s temperature and
voltage condition and the status of the SCSI hard drives.
No. Description
1 GEM 318p SAF-TE chipset
2 Configuration switch
SAF-TE configuration settings (SW1)

The SAF-TE board’s pre-assigned ID is SCSI ID 6. The table below shows the board’s configuration settings.
No. Description
Switch 1 Off
Switch 2 Off
Switch 3 On
Switch 4 Off
Chapter 1 11

Front Bezel
No. Item
1 LCD Display Cover (for ePanel Module)
2 Bezel Door
3 Front Panel LED Indicator
4 Security Keylock
NOTE: The ePanel module is not included with your system.
12 Chapter 1

Front Panel
Item Component Description

1 CD-ROM drive Stop/Eject button Press this button to open the CD drive tray.
2 CD-ROM drive activity indicator When the LED indicator is lit, there is activity in the CD
drive.
3 CD-ROM drive Disk drive for reading CD-ROMs.
4 Volume control Adjusts the volume of the CD drive.
5 CD-ROM drive Headphone/Earphone Connects to microphones or earphones.
port
6 5.25-inch half-height drive bay Two empty 5.25-inch drive bays allow installation of
additional devices.
7 Power indicator Indicates AC power is present or system is turned on or off
(green).
8 Hard disk activity indicator Indicates the status of the system hard drive status
9 System status indicator The indicator lights up green when the system is operating
normally. When the a system fault is present, the indicator
blinks or lights up amber.
10 LAN1 activity indicator Indicates an active link on the LAN1port (green).
11 LAN2 activity indicator Indicates an active link on the LAN2 port (green).
12 Service ID indicator Indicates chassis ID status (blue).
13 Service ID button Illuminates LEDs on both the front and rear of the server,
simplifying identification of the server in a rack from the rear.
14 Four-bay hot-plug HDD cage Houses four hot-swap SCSI drives.
15 HDD bay For additional storage options. Supports a four-bay hot-plug
HDD cage.
16 USB ports Connects to USB devices.
17 Hot-plug HDD access indicator Indicates the status of the hard drive
18 Hot-plug HDD power indicator Indicates drive activity (green).
Chapter 1 13

Item Component Description
19 ePanel Module Cover Remove the cover to install the optional ePanel module.
20 Power Button Press to turn on the system.
21 FDD activity indicator When the indicator is lit, there is activity in the floppy drive.
22 FDD (Floppy disk drive) Disk drive that reads and writes diskettes.
23 FDD Eject button Press this button to remove a diskette from the floppy drive.
14 Chapter 1

Front Panel LED Indicators
Below table lists the LED states on the front panel.
LED Color Status Description

Power Green On Power On
Blinking System in ACPI sleep mode
Status Green On System in normal mode
Green Blinking T Defective CPU
T Defective DIMM
Amber Blinking T Redundant fan failure
T Redundant power supply failure
T Non-critical temperature and voltage
failure
Amber On T Critical power supply failure
T Voltage power supply failure
T Critical temperature and voltage
failure
Off T POST error
T NMI event
T Missing CPU or terminator
HDD Green Blinking HDD activity
Off No HDD activity
Amber On T HDD failure
T The HDD LED will light green when
the four-bay hot-plug cage is
installed in the chassis.
LAN1 and 2 Green On Network is established
Blinking T Network activity
T Network is established and running
at its supported speed
Off Network link is not established
Service ID Button Blue On Service ID button is pressed
Chapter 1 15

Hot-plug HDD LED Indicators
Below table lists the possible disk drive states.
Power LED Activity LED

HDD Status Description
(Color) (Condition)
HDD not present None Off No HDD present
HDD present Green On HDD activity
HDD failure Amber On Internal HDD failure, replace HDD
HDD rebuild Green On HDD rebuilding data
Amber Blinking
16 Chapter 1

Rear Panel
Altos G520 with redundant power supply unit installed. Altos G520 with fixed single power supply unit installed.
No. Component Description

1 Power supply module bay Allows installation of a hot-swap redundant power supply
(empty) module.
NOTE: Though the system supports two hot-swap
power supply module bays, the system
comes bundled with only a single power
supply module. You have the option to
separately purchase an extra power supply
module to provide the system with redundant
power source.
2 PS/2 mouse port Connects to a PS/2 mouse
3 PS/2 keyboard port Connects to a PS/2 keyboard
4 USB ports Connects to USB devices
5 Serial port Connects to serial devices
6 Parallel/printer port Connects to parallel devices
7 VGA/monitor port Connects to monitors
8 Gigabit LANports (10/100/ Connects to network cables
1000Mbps)
9 Service ID indicator Indicates chassis ID status (blue)
10 Service ID button Illuminates LEDs on both the front and rear of the server,
simplifying identification of the server in a rack from the rear.
11 Expansion slots For installing expansion cards
12 Ventilation slots For maintaining proper airflow condition inside the chassis.
13 Keyhole A pair of system keys attached for unlocking the bezel door.
14 PCI slot lock lever Secures the PCI card to the system
15 Rear system fan Optimizes system airflow
Chapter 1 17

No. Component Description
16 Main power supply AC Indicates the power supply status (green).
power indicator
17 Main power supply fail Indicates status of the the hot-swappable power supply
indicator module or any PSU (power supply unit) internal fan fault
condition (amber)
18 Main powersupply cable Connects to the power cable
connector
18 Chapter 1

Internal Components
No. Item
1 Power supply module (550-watts)
2 Rear system fan
3 Rear system fan release latch
4 Air baffle
5 PCI bus slot
6 Mainboard
7 Easy-swap system fans
8 Four-bay hot-plug HDD cage backplane board
9 Power distribution board
NOTE: Though the system supports two hot-swappable power supply modules, the system comes bundled
with a single standard 550-watt power supply module only. You have the option to purchase an extra
power supply module to provide the system with a redundant power source.
Chapter 1 19

Hardware Specifications and Configurations
System Board Major Chips
Item Controller
System core logic ®
Intel E7520 (Lindenhurst)
Intel 82801ER (ICH-5R)
Super I/O controller Intel® 80332 (Dobson)
PCI-Express controller Intel® E7520
PCI-X controller Intel® 80332
PCI controller Intel 82801ER
SCSI controller LSI53C1030
LAN controller BCM5721
Memory controller Intel® E7520
VGA controller ATI RAGE XL
Ethernet controller BCM5721
RTC controller BMC H8S/2168
Floppy controller SIO PC8374
Processor
Item Specification
Type Dual mPGA sockets Intel Xeon processors supported
Socket Socket Dual 604-pin zero insertio force (ZIF) processor sockets
Speed 2.8G/3.0G/3.2G/3.4G/3.6GHz or above
Bus frequency 800 MB/S
Voltage Processor voltage can be detected by the system without setting any jumper
BIOS
Item Specification
BIOS code AMI
BIOS ROM type Bulk mode flash ROM with boot block protection
BIOS ROM size 2MB
BIOS ROM package 32-pin PLCC package
Supported protocol PCI 2.2, APM1.2, VESA/DPMS (VBE/PM V1.0), DMI 2.03, E-
IDE 1.1, ACPI 1.0, ESCD 1.03, PnP 1.0a, Bootable CD-ROM
1.0, USB 1.0, UHCI 1.0, PC97 compliant, ANSI ATA 3.0, ATAPI
Boot from CD-ROM feature Yes
Supports LS-120 drive Yes
Supports BIOS boot block feature Yes
BIOS Hotkey List

Hotkey Function Description
Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility.
m
20 Chapter 1

System Memory
Item Specification
Onboard embedded memory size 0MB
Memory slot number 8 slots
Supported memory size per socket 512MB / 1024MB/ 2048MB
Supported maximum memory size 16GB (2048MB x 8)
Supported memory type DDR2 400 ECC Resigered
Supported memory voltage 3.3 V
Supported memory module package 240-pin DIMM
Support Mirroring / Sparing feature Yes
Support parity check feature Yes
Support Error Correction Code (ECC) feature Yes
LAN Interface
Item Specification
LAN controller BMC5721
LAN controller resident bus PCI Express Bus
LAN bus speed Giga LAN
LAN port Two RJ-45 on board
Function control Enable/disable by BIOS Setup
VGA Interface
Item Specification
VGA controller ATI RAGE XL
VGA controller resident bus PCI 2.2 Bus
VGA bus speed 100MB/s
VGA Memory 8MB VRAM
IDE Interface
Item Specification
IDE controller Intel 82801ER
IDE controller resident bus IDE ATA100
Number of IDE channel 2
Supported IDE interface E-IDE (up to PIO mode-4, DMA mode 2 and Ultra DMA-33), ANSIS ATA rev.3.0,
ATAPI
Supports LS-120 No
Supports bootable CD-ROM Yes
Diskette Drive Interface
Item Specification
Diskette drive controller Built-in SIO PC8374 super I/O controller
Diskette drive controller resident bus ISA bus
Supported diskette drive formats 360KB, 720KB, 1.2MB, 1.44MB, 2.88MB, 3-mode format and
slim type diskette drive
Chapter 1 21

I/O Address Map
Hex Range Device Function

000-01F DMA Controller-1, 8237
020-027 Interrupt Controller-1 8259
030-037 Interrupt Controller-1 8259
040-047 System Timer (8254-1)
050-057 System Timer (8254-1)
060-06F Keyboard Controller 8742
070-07F Real-Time Clock, NMI Mask
080-09F DMA Page Register 74LS612
Speed Status Register
0A0-0BF Interrupt Controller-2 8259
0C0-0DF DMA Controller-2, 8237
0F0 CLEAR Math Co-processor BUSY
0F1 RESET Math Co-processor
0F8-0FF Math Co-processor
4A0 System I/O Port
Bit 3: Onboard VGA Enable/Disable
1: Disable
0: Enable
Bit 0: Onboard LAN 1 Enable/Disable
Bit 1: Onboard LAN 2 Enable/Disable
1: Disable
0: Enable
Bit 2: Onboard SCSI Enable/Disable
1: Enable
0: Disable
Bit [4:7]: Host Frequency Setting
[0, 0, 1, 1]: 1/5, reset only
[0, 1, 1, 1]: 2/11, 300 MHz
[1, 0, 0, 0]: 1/6, 350 MHz
[0, 0, 0, 1]: 1/4, 400 MHz
[0, 1, 0, 1]: 2/9, 450 MHz
[0, 0, 1, 1]: 1/5, 500 MHz
4A1 SMISW/SCISW/SOFTNMI
BIOS/Password check control
0CF8 PCI Configuration Address Reg
0CFC PCI Configuration Data Reg
1F0-1F7 Fixed Hard Disk
278-27F Parallel Port 2
2F8-2FF Serial Port 2
378-37F Parallel Port 1
3B0-3BF Monochrome Display
3C0-3CF EGA, VGA, SVGA
3D0-3DF CGA, VGA, SVGA
3F0-3F7 Floppy Disk Controller
3F7-3FF Serial Port 1
22 Chapter 1

PCI Interrupt Routing
Interrupt Routing
Device INTA INTB INTC INTD
PCI- X Slot 4 64/100MHz PXB_IRQ_N 3 PXB_IRQ_N 0 PXB_IRQ_N1 PXB_IRQ_N2
PCI- X Slot 3 64/100MHz PXB_IRQ_N2 PXB_IRQ_N 3 PXB_IRQ_N0 PXB_IRQ_N1
PCI- X Slot 2 64/100MHz PXB_IRQ_N1 PXB_IRQ_N 2 PXB_IRQ_N3 PXB_IRQ_N0
SCSI(LSI 1030) PXA_IRQ_N0 PXA_IRQ_N1
PCI Slot 1 32/33MHz PCI32_IRQG_N PCI32_IRQF_N PCI32_IRQG_N PCI32_IRQF_N
ATI Rage XL PCI32_IRQB_N
PCI Addressing Mapping
PCI Device No. Map

PCI Bus No. Device No. AD No.(H.W.)
PCI- X Slot 4 64/100MHz 1 3 PXB_AD19
SCSI(LSI1030) 2 4 PXA_AD24
PCI Slot 1 32/33MHz 3 3 ICH5_AD19
ATI RageXL 3 14 ICH5_AD30
Chapter 1 23

Power Management
Power Saving Mode Phenomenon List
Power Saving Mode Phenomenon

Device Standby mode T Independent power management timer for HDD devices (0-15
minutes, time step = 1 minute)
T Hard disk drive goes into STANDBY mode (for ATA standard
interface)
T Disable V-sync to control the VESA DPMS monitor
T Resume method: device activated (keyboard for DOS, keyboard &
mouse for Windows)
T Resume recovery time: 3-5 seconds
Global Standby mode T Global power management timer (1-60 minutes)
T Hard disk drive goes into STANDBY mode (for ATA standard
interface)
T Disable H-sync and V-sync signals to control the VESA DPMS
monitor
T Resume recovery time: 7-10 seconds
System Suspend mode T Independent power management timer (1-60 minutes) or pushing
external switch button
T CPU goes into SMM (System Management Mode)
T CPU asserts STPCLK# and goes into the Stop Grant State
T LED on the panel flashes in amber color
T Hard Disk Drive goes into SLEEP mode (for ATA standard
interface)
T Disable H-sync and V-sync signals to control the VESA DPMS
monitor
T Return to original state by pushing external switch button.
NOTE: The VGA BIOS should support DPMS (Desktop Power Management System) for the standby and suspend mode
function call. When the Display Standby Timer expires, the system BIOS will execute the DPMS service routines.
24 Chapter 1

Environmental Requirements
Item Specifications
Temperature
Operating +0°C to +35°C (50°F to 95°F)
Non-operating -40°C to +70°C (-40°F to 158°F)
Humidity
Non-operating 20% - 90% RH, non-condensing relative humidity at 35oC
Shock
Operating Half sine, 2g, 11 mSec
Unpackaged Trapezoidal, 35g
Packaged
Produce Weight Free Full Height
<20 lbs 36”
≥ 20 to < 40lbs. 30”
≥ 40 to < 80 lbs. 24”
≥ 80 to < 100 lbs. 18”
≥ 100 to <120 lbs. 12”
≥ 120 lbs. 9”
Vibration
Un-Operating (unpacked) 5Hz to 200Hz, 0.5g peak swept sine
Packaged 5Hz to 500Hz, 1.09g peak swept sine
Chapter 1 25

Mechanical Specifications
Item Specification
Dimensions WxDxH
195mm x 545mm x 435mm (5U Height)
Color MCS-002
I/O ports Two USB 2.0 ports
PS/2 compatible keyboard and mouse port
VGA/monitor port
Serial port
Parallel/ printer port
TWO LAN ports (RJ-45)
Main board ATX
Drive bays 3 x 5.25” half height bays
1 x 3.5” bay for FDD
One 4x1” SCSI/SATA HDD bay
non-hot-plug capable (default)
One 4x1” SCSI/SATA HDD bay ,w/hot-plug capable (optional)
One 3 in 2 SCSI HDD Cage (optional)
Max. 4+3 HDD capable
Switching power supply 550W stand non-hot-plug power supply
26 Chapter 1

ASM
Acer Server Management is a server management tool. It is specially designed to help spot errors or potential
trouble spots in the network servers through a single management station. ASM can send a query to a remote
server over the network to request information such as system hardware and software configuration, system
resource usage, and system performance.
The complete ASM package consists of two major components --- the ASM Agent and the ASM Console. The
ASM Agent are the servers to be managed on the network. The ASM Console is a Windows-based monitoring
station that communicates with the ASM Agents and can be installed on any agent’s workstation on the
network.
System Requirements
ASM requires TCP/IP connectivity between the ASM Agent and the ASM Console.
ASM Agent
T Intel Pentium III (500 MHz) or higher processor
T 128 MB of RAM
T SCSI/IDE hard drive with at least 100 MB free hard disk space
T Microsoft Windows NT 4.0 or Windows 2000 Server/Advanced Server operating system
ASM Console
T Intel Pentium III (500 MHz) or higher processor
T 128 MB of RAM
T SCSI/IDE hard drive with at least 100 MB free hard disk space
T Microsoft Windows 2000 Professional/XP/Server/Advanced Server operating system
T Ethernet card
System Setup
Make sure that your system meets the requirements listed above before proceeding. You may also want to
change your screen resolution to 800 x 600 or higher for optimum viewing.
Installing ASM Agent

Follow the steps below:
1. Log in to the managed server using the Administrator account.
2. Insert the EasyBUILD Management CD into the server’s CD-ROM drive. The installation sequence will
automatically be displayed.
3. Select the option for ASM installation. The installation wizard will be initialized.
4. Follow all onscreen instructions to complete the installation.
For detailed instructions on installing ASM Agent, refer to the ASM User’s manual.
To launch the program, on the Windows taskbar click on the Start button, point to Programs, select Acer
Server Management Suite then click ASM Agent.
Installing ASM Console

Follow the steps below:
1. Log in to the target Windows-based PC using the Administrator account.
2. Insert the EasyBUILD Management CD into the computer’s CD-ROM drive. The installation sequence will
automatically be displayed.
3. Select the option for ASM installation. The installation wizard will be initialized.
Chapter 1 27

4. Follow all onscreen instructions to complete the installation.
For detailed instructions on installing ASM Console, refer to the ASM User’s manual.
To launch the program, on the Windows taskbar click on the Start button, point to Programs, select Acer
Server Management Suite then click ASM Console.
28 Chapter 1

Chapter 2
System Utilities
Most system are already configured by the manufacturer or the dealer. There is no need to run Setup when
starting the compurter unless you get a Run Setup message.
The Setup program loads configuration values into the battery-backed nonvolatile memory called
COMS RAM. This memory area is not part of the system RAM.
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
Before you run Setup, make sure that you have saved all open files. The system reboots immediately after
you exit Setup.
As you change your BIOS Setup, examine the system configuration values. When you are satisfied that all
the values are correct, write them down. Store the recorded values in a safe place. In the future, if the
battery loses power or the CMOS chip is damaged, you can easily recreate your Setup.
Chapter 2 29
Entering setup
To enter Setup, press the key combination m.
NOTE: You must press mwhile the system is booting. This key does not work during any other time.
There are several tabs on the setup screen corresponding to the six major BIOS menus:
! Main
! Advanced
! Power
! Boot
! Security
! Exit
30 Chapter 2

The Key Help Guide shows you how to move around the BIOS setup screen.
! Use the w yz x arrow keys to move around the Setup Utility screen.
! Use the dkeys to move to the next page or the ^key to return to the previous page if the
Setup screen has more than one page available.
! Use the dkey to enter the options and use w yarrow keys to change the value if they are
available.
! Press l for General Help on using the BIOS setup
! Press u to save changes and close the BIOS setup
! Press ^ to close the BIOS setup
Chapter 2 31

Main Menu
The first screen displayed when entering the BIOS Setup Utility is the Main Menu selectoin screen. This
screen displays the major menu selections available. The following tables describle the available options
on the top level and lower level menus. Default values are shown in bold text.
Parameter Description
BIOS Build Date Date when the BIOS setup was created
BIOS Version Version of the BIOS setup utility
SMBIOS Version Version of the SMBIOS. SMBIOS (System Management BIOS) allows you to
check your system’s hardware without actually opening it up.
Hardware checking is done via software checkpoints during start up.
System Time Sets the time following the hour-minute-second format. Valid values for hour,
minute, and second are:
Hour: 00 to 23
Minute: 00 to 59
Second: 00 to 59
System Date Sets the date following the weekday-month-day-year format. Valid values for
weekday, month, day,and year are:
Weekday: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Month: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec
Day: 1 to 31
Year: 1980 to 2079
System Information Press Enter to access the System Information submenu.
Product Information Press Enter to access the Product Information submenu.
32 Chapter 2

System Information
The screen below appears when you select System Information from the Main window. The System
Information menu displays basic information about the system.
Front Side Bus Speed ID number of the BIOS setup.
CPU Socket1 Indicates a processor is currently installed in the
CPU 1 socket.
CPU Socket2 Indicates a processor is currently installed in the CPU 2 socket.
Processor Type Type of processor currently installed in the server.
Processor Speed The processor speed is the speed at which a microprocessor executes
instructions. Clock speeds are expressed in megahertz (MHz), with 1
MHz being equal to 1 million cycles per second. The faster the clock,
the more instructions the CPU can execute per second.
CPU ID ID number of the CPU.
Level 1 Cache Total amount of first-level cache memory or the internal fast-accessed
memory size (i.e., the memory integrated into the CPU).
Level 2 Cache Total amount of the second-level cache memory that comes with the
CPU. The available cache sizes are 256 and 512 KB.
Chapter 2 33

Primary/Secondary/Third/Fourth Indicates the hard disk type device.
IDE Master
Primary/Secondary IDE Slave Indicates the type of IDE device.
Total Memory Indicates the total amount of onboard memory. The memory size is
automatically detected by BIOS during the POST. If you install addi-
tional memory, the system automatically adjusts this parameter to dis-
play the new memory size.
Press Enter to access the Total Memory submenu.
DDR Memory Type Type of memory module currently installed in the server.
Interleave support Indicates the type of bank interleave currently supported by the mem-
ory.
Mouse (PS2, USB) Indicates the type of mouse connected to the server.
Keyboard (PS2, USB) Indicates the type of keyboad connected to the server.
34 Chapter 2

Total Memory
The screen below appears when you select Total Memory from the System Information window. The Total
Memory menu displays the type and size of DRAM installed in DIMM slots 1A, 1B, 2A,2B, 3A, 3B, 4A,
and 4B. The Not Installed setting indicates that there is no DDR2 DRAM installed.
Chapter 2 35

Product Information
The screen below appears when you select Product Information from the Main window. The Product
Information menu displays general data about the system, such as the product name, BIOS version,
mainboard ID, serial number, etc. These entries are for reference only and are not user-configurable.
System Product Name System’s model name.
System Serial No System’s serial number.
Baseboard ID System board’s identification number.
Baseboard Serial No System board’s serial number.
36 Chapter 2

Advanced
The Advanced menu contains parameter values that define how the system behaves on startup.
Chapter 2 37

Peripheral Configuration
The Super I/O Configuration submenu lets you define the parameter settings for the system’s parallel and
serial ports.
Parameter Description Option

Serial Port 1 Indicates the serial port 1 address and 3F8/IRQ4
(Address/IRQ) IRQ setting. 2F8/IRQ3
3E8/IRQ4
2E8/IRQ3
Disabled
Serial Port 2 Indicates the serial port 2 address and 2F8/IRQ3

(Address/IRQ) IRQ setting. 3E8/IRQ4
2E8/IRQ3
Disabled
Parallel Port Address Indicates the parallel port address. 378

278
3BC
Disabled
38 Chapter 2

Parallel Port Mode Sets the operation mode for the parallel port. ECP
When set to Normal mode, allows normal Normal
speed one-way operation. When Bi-Direc- Bi-Directional
tional, allows normal speed operation in a EPP
two way mode.
EPP (Enhanced Parallel Port) allows bi-
directional parallel port operation at maxi-
mum speed.
ECP (Extended Capabilities Port) allows
parallel port to operate in bi-directional
mode and at a speed higher than the maxi-
mum data transfer rate.
ECP Mode DMA Channel Assigns a DMA (Direct Memory Access) DMA3
channel for the ECP parallel port function. DMA0
This parameter is configurable only if you DMA1
select ECP as the parallel port’s operation
mode.
Parallel Port IRQ Assigns an IRQ for the parallel port. If IRQ 7
you install an add-on card that has a IRQ 5
parallel port whose address conflicts
with the onboard parallel port, a with the
onboard parallel port, a warning appears on
the screen. Check the parallel port address
of the add-on card and change the address
to one that does not conflict.
Chapter 2 39

IDE Configuration
The IDE Configuration submenu lets you define the parameter settings related to the hard disk/s.

IDE Configuration Enables or disables the integrated IDE. When this parame- P-ATA Mode
ter is set to P-ATA mode with the SATA Running Enhanced Combined Mode
Mode also enabled, it enables support for PATA IDE mode. Disabled
This mode can support a maximum of four PATA and two
SATA IDE devices.
When set to Combined Mode, the system can support a
maximum of two PATA and two SATA IDE devices.
S-ATA Running Enhanced Mode Enables or disables the PATA and SATA device support. Enabled
Disabled
Primary IDE Master Specifies the current configuration of the IDE device connected to the master
port of the primary IDE channel.
Press Enter to access the Primary IDE Master submenu.
Primary IDE Slave Specifies the current configuration of the the IDE device connected to the slave
port of the primary IDE channel.
Press Enter to access the Primary IDE Slave submenu.
Secondary IDE Master Specifies the current configuration of the IDE device connected to the master
port of the secondary IDE channel.
Press Enter to access the Secondary IDE Master submenu.
Secondary IDE Slave Specifies the current configuration of the IDE device connected to the slave port
of the secondary IDE channel.
Press Enter to access the Secondary IDE Slave submenu.
40 Chapter 2

Primary/Secondary/Third/Fourth IDE Master/Slave
These items let you select the IDE hard disk parameters that the system supports.

Device Type of IDE device.
Vendor Vendor of the selected IDE device.
Size Capacity of the selected device.
Type Driver type Auto
CD-ROM
ARMD
Not Installed
LBA/Large Mode Selects the hard disk drive translation method. For drivers Auto
with more than 504 MB, LBA mode is necessary. Disabled
Block Mode Enhances disk performance depending on the hard disk in Auto
use. Disabled
If you set this parameter to Auto, BIOS setup automatically
detects if the installed hard disk drive supports the Block
Mode function. If supported, it allows data transfer in
blocks (multiple sectors) at a rate of 256 bytes per cycle.
If you set this parameter to Disabled, data transfer from and
to the device occurs one sector at a time.
Chapter 2 41

PIO Mode When set to Auto, BIOS setup automatically detects if the Auto
installed hard disk supports the function. If supported, it 0
allows for faster data recovery and read/write timing that 1
reduces hard disk activity time. This results in better hard 2
disk performance. Mode 0 to 4 provide progressive 3
increase of performance. 4
DMA Mode Selects DMA mode. Auto
SWDMAn
MWDMAn
UDMAn
S.M.A.R.T Enables or disables the SMART (Self-Monitoring, Analysis Auto
and Reporting Technology) function of the internal hard Disabled
disk. If 'Auto' is selected, BIOS setup will enable the Enabled
S.M.A.R.T function if the drive supports it.
32-bit Data Transfer Enables or disables the 32-bit data transfer function Disabled
Enabled
42 Chapter 2

Floppy Configuration
The Floppy Configuration submenu displays the type of floppy drive installed in the server.

Floppy A Floppy disk drive type 1.44 MB, 3.5-inch
Disabled
Chapter 2 43

PCI/PnP Configuration
The PCI/PnP Configuration submenu lets you specify the settings for the PCI devices.

Reset Resource Assignment BIOS setup stores the configuration data of No
Plug and Play devices in NVRAM (Non-vola- Yes
tile Random Access Memory). When this
parameter is set to Yes, current data is
deleted and a new set of information is cre-
ated during the next system bootup.
USB Function Enables or disables the USB ports. Enabled
Disabled
Legacy USB Support Enable this parameter when you intend to Auto
use a USB device in a non-Plug and Play
operating system, such as DOS.
44 Chapter 2

Boot Settings Configuration
The Boot Settings Configuration submenu lets you specify the preferred settings for system bootup.

Quick Boot Allows the system to boot faster by skipping Enabled
some POST routine. Disabled
Quiet Boot Enables or disables the Quiet Boot function. Enabled
When set to Enabled, BIOS setup is in Disabled
graphical mode and displays only an identifi-
cation logo during POST and while booting.
After booting, the screen displays the oper-
ating system prompt (such as DOS) or logo
(such as Windows 95). If any error occurs
while booting, the system automatically
switches to text mode.Even if your setting is
Enabled, you may still switch to text mode
while booting by pressing the Delete key
when you see the Press DELETE key to
enter setup message on the screen.
When set to Disabled, BIOS setup is in the
conventional text mode where you see the
system initialization details on the screen.
Chapter 2 45

Hyper Threading Function Enables or disables the Hyper-Threading Enabled
function of the processor. Disabled
When enabled, one physical processor acts
as two logical processors by "threading" two
sets of data instructions in parallel streams
for processing. The processor canthen
simultaneously manage in coming data from
different applications without losing track of
the data processing status of each.
Auto-detect CPU Frequency Enables or disables the auto-detect CPU fre- Enabled
quency function. Disabled
CPU Frequency to Bus Ratio Bus/bus ratio of the system. The clock Auto
speed of the bus does not necessarily equal
the speed of the CPU. Mostly, the bus clock
speed is slower than the CPU clock speed.
Boot up Num Lock Activates the Num Lock function upon boot- On
ing. Off
PS/2 Mouse Support Enable this parameter if you intend to use a Enabled
mouse or trackball with a PS/2 interface. Disabled
Wait for 'F1' if Error When this item is enabled you will be Enabled
prompted to press F1 when an error is Disabled
detected during boot up.
MPS Revision Version of the multiprocessor specifications. 1.4
1.1
Memory Test When enabled, this parameter allows the Disabled
system to perform a RAM test during the Enabled
POST routine.
When disabled, the system detects only the
memory size and bypasses the test routine.
46 Chapter 2

Onboard Devices Configuration
The Onboard Devices Configuration submenu lets you specify settings that are related to the onboard
controllers.

Onboard LAN1 Device Enables or disables the onboard LAN1 Enabled
controller Disabled
Onboard LAN2 Device Enables or disables the onboard LAN2 Enabled
controller Disabled
Onboard SCSI Device Enables or disables the onboard SCSI Enabled
controller Disabled
Onboard VGA Device Enables or disables the onboard VGA Auto
controller Disabled
Chapter 2 47

Server Management Configuration
The Server Management Configuration submenu lets you specify the appropriate settings for the system’s
event handling function. The system event log enables you to record and monitor events that occur in the
system (eg., system temperature changes, fan stops, etc.).

BMC Firmware Version Version of the BMC (Baseboard Management Controller) firmware.
SDR Firmware Version Version of the SDR (Spatial Data Repository) firmware.
NMI Assert Enables or disables the PCI bus parity error Enabled
support. Disabled
Reset Disabled Memory When this parameter is enabled, only the No
system’s healthy memory size is displayed Yes
during the POST process.
Memory Mirror/Spare When this item is set to Mirror, only half of Disabled
the memory capacity will be detected by Mirror
the system OS. Sparing
When set to Sparing, a DIMM slot will be
reserved for standby in the event of
significant failures in a particular DIMM
and cannot be accessed by the system.
Event Log Area Displays the space available for event log entries.
48 Chapter 2

Event Logging Enables or disables the event logging func- Enabled
tion of the system. Disabled
Clear All Event Logs When this item is set to Enabled, the event Disabled
log is cleared and this parameter is set to Enabled
Disabled for the next system bootup.
View Event Log Opens the system event log file for viewing.
Event Control Interface
BIOS POST Event Logging BIOS checks the bad processors and Enabled
memory modules during the POST Disabled
process. When this parameter is enabled,
it will make a log of this operation.
ECC Event Logging ECC (Error Correcting Code) tests the Enabled
accuracy of data as it passes in and out of Disabled
memory. When this parameter is enabled,
single-bit and multi-bit memory errors will
be recorded in the event log.
PCI Device Event Logging PCI (Peripheral Component Interconnect) is Enabled
a 32-bit bus that supports a 64-bit Disabled
extension for new processors, such as
Pentium processors. It can run at clock
speeds of 33 or 66 MHz. When this
parameter is enabled, any PCI device error
will be recorded in the event log.
AC Power Lost/Recovery When this parameter is enabled, any Enabled
instance of AC power lost will be Disabled
monitored and logged in the event log.
Intrusion Event Logging When this parameter is enabled, any No
instance of chassis intrusion will be Yes
monitored and logged in the event log.
Chapter 2 49

Remote Access Configuration
The Remote Access Configuration submenu lets you define the parameter settings for the system’s serial
ports.

Remote Access Enables or disables remote serial access. Serial
Disabled
Serial Port Number Assigns a serial port to be used for COM1
connecting to the console. COM2 (via BMC)
Serial Port Mode Sets the transfer rate for the serial 115200 8,n,1
port. The parameter setting depends 57600 8,n,1
on your modem specification; 19200 8,n,1
therefore, before you change the
setting of this parameter, check the
documentation that came with your
modem.
Post-Boot Support Enables or disables the BIOS console Disabled
redirection during system boot up. Enabled
Terminal Type Selects the console type. ANSI
VT100
VT-UTF8
50 Chapter 2

VT-UTF8 Combination Key Enables or disables the VT-UFT8 Disabled
Support combination keys for remote station Enabled
configuration and management.
The combination keys for remote
station management are listed in the station
management are listed in the
table below.
VT-UTF8 shortcut key combinations

The following table lists the escaped sequences that must be sent to represent a special key or command for
remote station configuration.
Key ANSI Escape Sequence Windows Platform Design Note

F1 <Esc><Shift>op <Esc>1
F2 <Esc><Shift>oq <Esc>2
F3 <Esc><Shift>or <Esc>3
F4 <Esc><Shift>os <Esc>4
F5 <Esc><Shift>ot <Esc>5
F6 <Esc><Shift>ou <Esc>6
F7 <Esc><Shift>ov <Esc>7
F8 <Esc><Shift>ow <Esc>8
F9 <Esc><Shift>ox <Esc>9
F10 <Esc><Shift>oy <Esc>0
F11 <Esc><Shift>oz <Esc>!
F12 <Esc><Shift>oa <Esc>@
Home <Esc>[<Shift>h <Esc>h
End <Esc>[<Shift>k <Esc>k
Ins <Esc>[2 <Esc>+
Del <Esc>[3 <Esc>-
Page Up <Esc>[5 <Esc>?
Page Down <Esc>[6 <Esc>/
Up Arrow <Esc>[<Shift>a <Esc>w
Down Arrow <Esc>[<Shift>b <Esc>x
Right Arrow <Esc>[<Shift>c <Esc>d
Left Arrow <Esc>[<Shift>d <Esc>a
Reset <Esc><Shift>b <Esc>R<Esc>r<Esc>R
Chapter 2 51

Power
The Power menu allows you to configure the system’s power management feature.

ACPI-aware OS Indicates whether the system’s OS supports Yes
the ACPI standard of power management. No
Power Management When this parameter is enabled, it allows Enabled
some OS, such as Windows 95/98, to Disabled
implement APM (Advanced Power
Management) functions.
AC Lose Handling Defines the power state to resume to after Last State
a system shutdown that is due to an Stay Off
interruption in AC power. Stay On
When set to Last State, the system will
return to the active power state prior to
shutdown.
When set to Stay Off, the system remains
off after power shutdown.
When set to Stay On, the system will be
turned on from a power failure.
Power Button Mode When set to Instant On/Off, the system Instant
automatically turns off when the power On/Off
button is pressed for less than 4 seconds. 4-Sec.
When set to 4-Sec. Override, the system Override
enters the suspend mode when the power
button is pressed for less than 4 seconds.
52 Chapter 2

Boot
The Boot menu allows you to set the drive priority during system bootup. It also displays information
about the installed storage devices.
Press Enter to enter the submenu screen of the parameters shown in the screen below.
Boot Device Priority

The Boot Device Priority submenu lets you specify the boot search sequence during the POST process.
BIOS setup will display an error message if the drive(s) specified is not bootable.
Chapter 2 53

1st Boot Device Sets the device from which the system will first attempt to boot up.
2nd Boot Device Sets the device from which the system will attempt to boot up when
the first attempt failed.
3rd Boot Device Sets the device from which the system will attempt to
boot up when the first and second attempts failed.
4th Boot Device Sets the device from which the system will attempt to
boot up when the first, second and third attempts failed.
54 Chapter 2

Hard Disk Drives
The Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and
secondary hard drives.
Chapter 2 55

Removable Devices
The Removable Devices submenu displays the type of removable devices installed in the system.
56 Chapter 2

ATAPI CD-ROM Devices
The ATAPI (Advanced Technology Attachment Packet Interface) CD-ROM submenu displays the type of
ATAPI CD-ROM installed in the system.
Chapter 2 57

Security
The Security menu allows you to safeguard and protect the system
from unauthorized use by setting up access passwords.

Supervisor Password Prevents unauthorized access to the BIOS Not Installed
setup utility. Installed
User Password Secures your system against Not Installed
unauthorized use. Once you set this Installed
password, you have to type it whenever you
boot the system. User password is available
only when a Supervisor password is set.
Change User Password Press Enter to change the User password.
Change Supervisor Password Press Enter to change the Supervisor password
Password Check When this item is set to Setup, the Setup
system will ask for the password every Always
time you run the BIOS Setup utility.
When set to Always, the system will
awalys ask for the password every
time it boots.
Keyboard Lock Mode Enable or disables the keyboard lock mode. Disabled
Enabled
Secure Mode Hot Key Select a key to be used to serve as hot F11
key in activating Secure Mode.
58 Chapter 2

To set a Supervisor/User password
1. Use the up/down keys to highlight a password parameter (Supervisor Password or User Password) then
press Enter. A password box will appear.
2. Type a password then press Enter.
The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9).
3. Retype the password to verify the first entry then press Enter again.
After setting the password, the system automatically sets the chosen password parameter to Installed.
To change the Supervisor/User password

1. Use the up/down keys to highlight either change password parameters (Change Supervisor Password or
Change User Password) then press Enter.
2. Type the original password then press Enter.
3. Type a new password then press Enter.
4. Retype the password to verify the first entry then press Enter again.
To remove the User password

1. Use the up/down keys to highlight the Clear User Password parameter then press Enter.
2. Enter the current password then press Enter.
3. Press Enter twice without entering anything in the new and confirm password fields.
After doing this, the system automatically sets the User password parameter to Not Installed.
Chapter 2 59

Exit
The Exit menu displays the various options to quit from the BIOS setup.
Highlight any of the exit options then press Enter.
Save Changes and Exit Saves changes made and close the BIOS setup.
Discard Changes and Exit Discards changes made and close the BIOS setup.
Discard Changes Discards all changes made in the BIOS setup.
Load Optimal Defaults Loads the optimal settings for all BIOS setup parameters.
Optimal settings are quite demanding in terms of
resources consumption. If you are using low-speed
memory chips or other kinds of low-performance
components and you choose to load these settings, the
system might not function properly.
60 Chapter 2

Chapter 3
Mechanical Disassemble and Reassemble
This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and
troubleshooting.
To disassemble the computer, you need the following tools:
T Wrist grounding strap and conductive mat for preventing electrostatic discharge
T Phillips screw driver
T Flat-bladed screw driver or plastic stick
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3 61
General Information
Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the power cable from the system.
62 Altos G710

Disassemble Altos G710
Removing the Housing

1. Open the front door with the key in the clockwise direction.
2. Press the release switch.
3. Lift the front door and detach it from the chassis.
4. Remove the two screws that secure the bezel

5. Depress the plastic retention tabs to detach the front bezel from the chassis
6. Release lever.
7. Pull out the hard disk carrier from the cage
8. Remove the two screws on each side to detach the HDD from HDD carrier.
9. Slide the HDD unit from the HDD carrier.
10. Loosen the three thumbscrews located at the end of the side panel.
11. Slide the side panel slightly forward, then tilt it upward before detaching it from the chassis
Chapter 3 63

Removing the Air baffle, Heatsink and CPU
1. Press the release latch on the right side of the air baffle and detach the air baffle.
2. Remove the two screws located on both side to release the CPU heatsinks.
3. Pull out the CPU heatsinks from the CPU.
4. Pull the CPU socket retainer lever to the fully open.
5. Take the CPU out from the socket then put the CPU socket retainer lever back to the origional position.
Removing the Memory

1. Pop up the memory to release it.
Removing the Rear fan, System fan

1. Disconnect the rear fan cable from the mainboard .
2. Upward the rear fan to release it.
3. Upward the rear fan to release it.
64 Altos G710

4. Press the both side tabs to release the system fans then pull it out from the chassis.
Removing the cables from Mainboard

1. Pull the cables from the cable click.
2. Disconnect the CD-ROM, FDD, LED cable from the mainboard.(Left to Right)
3. Disconnect SCSI BP cable, Fan cables and USB cable
4. Disconnect the intrustion cable

5. Disconnect the CD-ROM cable and SCSI cable
6. Disconnect the two front fan cables from the fan board
7. Disconnect the Singal cable, 24pin power cable and 8 pin power cable from the mainboard.
Removing the CD-ROM and FDD

1. Take the CD-ROM cable out from the chassis
Chapter 3 65

2. Disconnect the CD-ROM power cable and IDE cable.
3. Press the both side tabs to release the CD-ROM unit
4. Remove the two screws on each side to detach the CD-ROM bracket.
5. Press the latches to pull the Floppy module

6. Disconnect the floppy power cable and IDE cable.
7. Remove the four screws to release the FDD.
8. Separate the FDD carrier from the FDD unit.
Removing the HDD Cage

1. Loosen the four thumbscrews to release the Hard disk cage.
2. Pull the Hard disk cage a little out from the chassis.
3. Disconnect another power cable from the SCSI backplane board.
4. Pull the entire HDD cage with cables out from the chassis.
66 Altos G710

5. Disconnect the BP(red) cable and SCSI cable from the SCSI back plane board.
6. Remove the one screw to release the safety board.
7. Push outward the safety board from the slot to take it away.
8. Remove the one thumbscrew to release the SCSI back plane board.
9. Detach the SCSI back plane board from the HDD cage.
Removing the Power Supply

1. Pull the power cables throught the hole and pull the 10 pin backplane board power cables from the cable
clip.
2. Press the latch to easily take the power supply out from the chassis.
3. Remove the four screws to detach the PSU bracket.
Removing the PD Module

1. Remove the one thumbscrew to release PD module.
2. Take the entire PD module out from the chassis.
Chapter 3 67

Removing the Mainboard
1. Disconnect the front fan cable, LED cable and USB cable.
2. Release the cables from the cable clip.
3. Remove the five screws to release the mainboard.

4. Detach the mainboard from the chassis.
Removing the Power Button Module

1. Open the LED cable clip to release the cable
2. Remove the two screws to release the power button.
3. Then take the power button module with cables out from the chassis.
Removing the Dummy Cover and Fan Control Board

1. Remove the two screws to release the dummy cover.
2. Detach the dummy cover from the chassis
3. Remove the two screws to release the fan control board.
4. Take the fan control board out from the chassis.
68 Altos G710

Removing Mainboard
1. Remove the one thumbscrew located on the edge of rear side to release the mainboard.
2. Pull outward then upward of the latch to release the mainboard.
3. Detach the mainboard out from the chassis.
Chapter 3 69

Chapter 4
Troubleshooting
This chapter provides troubleshooting information for the Altos G710:

T Error Message
T BIOS POST Beep Codes
T BIOS Recovery Beep Codes
T POST Error Codes and Messages
T Boot Block Error Beep Codes
T Post Error Beep Codes
T BIOS Beep Codes
T POST Code Checkpoints
T Bootblock Initialization Code Checkpoint
T Bootblock Recovery Code Checkpoints
T DIM Code Checkpoints
T ACPI Runtime Checkpoints
T Memory Error Codes
Chapter 4 70
Error Messages
When a recoverable occurs during the POST, the BIOS displays an error message describing
the problem.
Error Message Explanation

GA20 Error An error occurred with Gate A20 when switching to protected mode
during the memory test
Pri Master HDD Error Could not read sector from corresponding drive
Pri Slave HDD Error
Sec Master HDD Error
Sec Slave HDD Error
Pri Master Drive -- ATAPI Incompatible Corresponding drive is not an ATAPI device. Run Setup to make sure
Pri Slave Drive -- ATAPI Incompatible device is selected correctly.
Sec Master Drive -- ATAPI Incompatible
Sec Slave Drive -- ATAPI Incompatible
A : Drive Error No response from diskette drive
CMOS Battery Low The battery may be losing power. Replace the battery soon
CMOS Display Teyp Wrong The display type is different than what has been stored in CMOS.
Check Setup to make sure type is correct
CMOS Checksum Battery Low The battery may be losing power. Replace the battery soon
CMOS Display Type Wrong The display type is different
CMOS Checksum Bad The CMOS checksum is incorrect. CMOS memory may have been
corrupted. Run Setup to reset values
CMOS Settings Wrong CMOS values are not the same as last boot. These values have
either been corrupted or the battery has failed
CMOS Date/Time Not Set The time and/or date values stored in CMOS are invalid. Run Setup
to set correct values
DMA Error Error during read/write test of DMA controller
FDC Failure Error occurred trying to access diskette drive controller
HDC Failure Error occurred trying to access hard disk controller
Checking NVRAM NVRAM is being checked to see if it is valid
Update OK NVRAM was invalid and has been updated
Update Failed NVRAM was invalid but was unable to be updated
Keyboard Error Error in the keyboard connection. Make sure keyboard is connected
properly
KB/Interface Error Keyboard interface test failed
Memory Size Decreased Memory size has decreased since the last boot. If no memory was
removed, then memory may be bad
Memory Size Increased Memory size has increased since the last boot. If no memory was
added, there may be a problem with the system
Memory Size Changed Memory size has changed since the last boot. If no
No Boot Device Available System did not find a device to boot
Off Board Parity Error A parity error occurred on an off-board card. This error is followed by
an address
On Board Parity Error A parity error occurred in onboard memory.This error is followed by
an address
Parity Error A parity error occurred in onboard memory at an unknown address
NVRAM/CMOS/PASSWORD cleared by Jumper NVRAM, CMOS and passwords have been cleared. The system
should be powered down and the jumper removed
71 Altos G710

Error Message Explanation
<CTRL_N> Pressed CMOS is ignored and NVRAM is cleared. User must enter Setup
BIOS POST Beep Codes

The table below lists the POST error beep codes. Prior to system video initialization, the BIOS uses
these beep codes to inform users of error conditions. The beep code occurs only when a critical error
occurs or when the BIOS fails to boot to the operating system. Please note that not all error conditions
are supported by BIOS beep codes.
Number of Beeps Description

1 Refresh failure
2 Parity cannot be reset
3 First 64 Kb memory failure
4 Timer not operational
5 Processor failure (Reserved; not used)
6 8042 GateA20 cannot be
7 Exception interrupt error
8 Display memory R/W error
9 (Reserved; not used)
10 CMOS Shutdown register test error
11 Invalid BIOS (such as, POST module not found)
BIOS Recovery Beep Codes
Beeps Reason
1 One long beep - video is active.
1-2 One long beep and two short beeps: Insert the BIOS recovery
diskette.
An error or warning condition at boot can result in a series of beeps being issued known as "beep
codes.” These beeps have a code that identifies system or PCI card events. For example, some Acer RAID
cards have beep codes. Before checking for a system beep code error make sure the PCI card is not causing
the beeping.
Chapter 4 72

POST Error Codes and Messages
During POST after the video has been initialized, the BIOS outputs the current boot progress codes on the
video screen. Progress codes are 32 bit quantities plus optional data. The 32 bit numbers include class,
subclass, and operation information. Class and subclass point to the type of the hardware that is being
initialized. Operation represents the specific initialization activity.
Based on the data bit availability to display the progress code, a progress code can be customized to fit the
data width.The higher the data bit, higher the granularity of allowable information. Progress codes may be
reported by system BIOS or option ROMs.
Warning : The message is displayed on screen and the error is logged to the SEL. The system will continue
booting with a degraded state.
Pause : The message is displayed on the screen and the boot process is paused until the appropriate input
is given to either continue the boot process or take corrective action.
Halt : The system cannot boot unless the error is corrected.
Error Code Error Message Response

0000 Timer Error Pause
0003 CMOS Battery Low Pause
0004 CMOS Settings Wrong Pause
0005 CMOS Checksum Bad Pause
0008 Unlock Keyboard Halt
0009 PS2 Keyboard not found Not an error
000A KBC BAT Test failed Halt
000B CMOS memory size different Pause
000C RAM R/W test failed Pause
000E A: Drive Error Pause
000F B: Drive Error Pause
0010 Floppy Controller Failure Pause
0012 CMOS time not set Pause
0014 PS2 Mouse not found Not an error
0040 Refresh timer test failed Halt
0041 Display memory test failed Pause
0042 CMOS Display Type Wrong Pause
0043 ~<INS> Pressed Pause
0044 DMA Controller Error Halt
0045 DMA-1 Error Halt
0046 DMA-2 Error Halt
0047 Unknown BIOS error. Error code = 147 (this is really a Halt
PMM_MEM_ALLOC_ERR)
0048 Password check failed Halt
0049 Unknown BIOS error. Error code = 149 (this is really Halt
SEGMENT_REG_ERR)
004A Unknown BIOS error. Error code = 14A (this is really Pause
ADM_MODULE_ERR)
73 Altos G710

004B Unknown BIOS error. Error code = 14B (this is really Pause
LANGUAGE_MODULE_ERR)
004C Keyboard/Interface Error Pause
004D Primary Master Hard Disk Error Pause
004E Primary Slave Hard Disk Error Pause
004F Secondary Master Hard Disk Error Pause
0050 Secondary Slave Hard Disk Error Pause
0055 Primary Master Drive - ATAPI Incompatible Pause
0056 Primary Slave Drive - ATAPI Incompatible Pause
0057 Secondary Master Drive - ATAPI Incompatible Pause
0058 Secondary Slave Drive - ATAPI Incompatible Pause
0059 Third Master Device Error Pause
005B Fourth Master Device Error Pause
005D S.M.A.R.T. Status BAD, Backup and Replace Pause
005E Password check failed Pause
0120 Thermal Trip Failure Pause
0146 Insufficient Memory to Shadow PCI ROM Pause
0150 BSP Processor failed BIST Pause
0160 Processor missing microcode --P0 Pause
0161 Processor missing microcode -- P1 Pause
0180 BIOS does not support current stepping --P0 Pause
0181 BIOS does not support current stepping -- P1 Pause
0192 L2 cache size mismatch Pause
0193 CPUID, Processor stepping are different Pause
0194 CPUID, Processor family are different Pause
0195 Front side bus mismatch. Pause
0196 CPUID, Processor Model are different Pause
0197 Processor speeds mismatched Pause 5120
5120 CMOS Cleared By Jumper Pause
5121 Password cleared by jumper Pause
5122 CMOS Cleared By BMC Request Pause
8104 Warning! Port 60h/64h emulation is not supported by this USB Host Warning
Controller !!!
8105 Warning! EHCI controller disabled. It requires 64bit data support in Warning
the BIOS.
8110 Processor 01 Internal error (IERR) Warning
8111 Processor 02 Internal error (IERR) Warning
8120 Processor 01 Thermal Trip error Warning
8121 Processor 02 Thermal Trip error Warning
8130 Processor 01 disabled Warning
8131 Processor 02 disabled Warning
8140 Processor 01 failed FRB-3 timer Warning
8141 Processor 02 failed FRB-3 timer Warning
8150 Processor 01 failed initialization on last boot. Warning
8151 Processor 02 failed initialization on last boot. Warning
8160 Processor 01 unable to apply BIOS update Pause
Chapter 4 74

8161 Processor 02 unable to apply BIOS update Pause
8170 Processor 01 failed BIST Pause
8171 Processor 02 failed BIST Pause
8180 BIOS does not support current stepping for Processor 1 Pause
8181 BIOS does not support current stepping for Processor 2 Pause
8190 Watchdog timer failed on last boot Warning
8198 OS boot watchdog timer failure Pause
8300 BaseBoard Management Controller failed Self Test Pause
8301 Not enough space in Runtime area!!. SMBIOS data will not be Pause
available.
8305 Primary Hot swap Controller failed to function Pause
84F1 BIST failed for all available processors Halt
84F2 BaseBoard Management Controller failed to respond Pause
84F3 BaseBoard Management Controller in Update Mode Pause
84F4 Sensor Data Record Empty Pause
84FF System Event Log Full Warning
8500 Bad or missing memory in slot 3A Pause
8504 Bad or missing memory in slot 3B Pause
8600 Primary & Secondary BIOS ID's don't match. Pause
8601 Override Jumper is set to force boot from lower bank of flash ROM. Pause
8602 WatchDog Timer Expired(Secondary BIOS maybe bad!). Pause
8603 Secondary BIOS CheckSum fail. Pause
75 Altos G710

Boot Block Error Beep Codes

1 Insert diskette in floppy drive A:
2 AMIBOOT.ROM file not found in root directory of diskette in A:
3 Base Memory error
4 Flash Programming successful
5 Floppy read error
6 Keyboard controller BAT command failed
7 No Flash EPROM detected
8 Floppy controller failure
9 Boot Block BIOS checksum error
10 Flash Erase error
11 Flash Program error
12 AMIBOOT.ROM file size error
13 BIOS ROM image mismatch (file layout does not match image
present in flash device)
14 long beep Insert diskette with AMIBOOT.001 File for Multi-Disk Recovery
Chapter 4 76

POST Error Beep Codes
The following table lists the POST error beep codes. Prior to system video initialization, the BIOS uses these
beep codes to inform users of error conditions.

1 Memory refresh timer error
2 Parity error in base memory (first 64KB block)
3 Base memory read / write test error
4 Motherboard timer not operational
5 Processor error
6 8042 Gate A20 test error (cannot switch to protected mode)
7 General exception error (processor exception error)
8 Display memory error (system video adapter)
9 ROM checksum error
10 CMOS shutdown register read/write error
11 Cache memory test failed
77 Altos G710

BIOS Beep Codes
Number of Beeps Troubleshooting Action

1, 2 or 3 Reseat the memory, or replace with known good modules.
4-7, 9-11 Fatal error indicating a serious problem with the system. Consult your
system manufacturer. Before declaring the motherboard beyond all
hope, eliminate the possibility of interference by a malfunctioning
add-in card. Remove all expansion cards cards except the video
adapter.
T If beep codes are generated even when all
other expansion cards are absent, consult
your system manufacturer's technical support.
T If beep codes are not generated when all
other expansion cards are absent, one of the
add-in cards is causing the malfunction. Insert
the cards back into the system one at a time
until the problem happens again. This will
reveal the malfunctioning add-in card.
8 If the system video adapter is an add-in card, replace or reseat the
video adapter. If the video adapter is an integrated part of the system
board, the board may be faulty.
In case of POST error(s) that occur during system boot-up, the BIOS will stop and wait for the user to press an
appropriate key before booting the operating system or entering BIOS setup.
The user can override this option by setting "POST Error Pause" to "disabled" in the BIOS setup
Advanced menu page. If the "POST Error Pause" option is set to "disabled", the system will
boot the operating system without user intervention. The default value setting for this option is "enabled".
Chapter 4 78

POST Code Checkpoints
Diagnostic LED Decoder

Checkpoint G=Green, R=Red, A=Amber Description
MSB LSB
Disable NMI, parity, video for EGA, and DMA controllers. Initialize
BIOS, POST, Run-time data area. Initialize BIOS modules on POST
03 OFF OFF G G
entry and GPNV area. Initialized CMOS as mentioned in the Kernel
Variable "wCMOSFlags."
Check CMOS diagnostic byte to determine if battery power is OK and
CMOS checksum is OK. Verify CMOS checksum manually by reading
storage area. If the CMOS checksum is bad, update CMOS with
04 OFF G OFF OFF power-on default values and clear passwords. Initialize status register
A.
Initializes data variables that are based on CMOS setup questions.
Initializes both the 8259 compatible PICs in the system
Initializes the interrupt controlling hardware (generally PIC) and
05 OFF G OFF G
interrupt vector table.
Do R/W test to CH-2 count reg. Initialize CH-0 as system timer. Install
the POSTINT1Ch handler. Enable IRQ-0 in PIC for system timer
06 OFF G G OFF interrupt.
Traps INT1Ch vector to "POSTINT1ChHandlerBlock."
Initializes the CPU. The BAT test is being done on KBC. Program the
08 G OFF OFF OFF keyboard controller command byte is being done after Auto detection
of KB/MS using AMI KB-5.
C0 R R OFF OFF Early CPU Init Start -- Disable Cache - Init Local APIC
C1 R R OFF G Set up boot strap processor Information
C2 R R G OFF Set up boot strap processor for POST
C5 R A OFF G Enumerate and set up application processors
C6 R A G OFF Re-enable cache for boot strap processor
C7 R A G G Early CPU Init Exit
0A G OFF G OFF Initializes the 8042 compatible Key Board Controller.
0B G OFF G G Detects the presence of PS/2 mouse.
0C G G OFF OFF Detects the presence of Keyboard in KBC port.
Testing and initialization of different Input Devices. Also, update the
Kernel Variables.
0E G G G OFF Traps the INT09h vector, so that the POST INT09h handler gets
control for IRQ1. Uncompress all available language, BIOS logo, and
Silent logo modules.
13 OFF OFF G A Early POST initialization of chipset registers.
24 OFF G R OFF Uncompress and initialize any platform specific BIOS modules.
30 OFF OFF R R Initialize System Management Interrupt.
Initializes different devices through DIM.
2A G OFF A OFF See DIM Code Checkpoints section of document for more
information.
Initializes different devices. Detects and initializes the video adapter
2C G G R OFF
installed in the system that have optional ROMs.
2E G G A OFF Initializes all the output devices.
Allocate memory for ADM module and uncompress it. Give control to
31 OFF OFF R A ADM module for initialization. Initialize language and font modules for
ADM. Activate ADM module.
Initializes the silent boot module Set the window for displaying text
79 Altos G710

MSB LSB
Displaying sign-on message, CPU information, setup key message,

37 OFF G A A
and any OEM specific information.
Initializes different devices through DIM. See DIM Code Checkpoints
38 G OFF R R
section of document for more information.
39 G OFF R A Initializes DMAC-1 and DMAC-2.
3A G OFF A R Initialize RTC date/time.
Test for total memory installed in the system. Also, Check for DEL or
3B G OFF R A
ESC keys to limit memory test. Display total memory in the system.
3C G G R R Mid POST initialization of chipset registers.
Detect different devices (Parallel ports, serial ports, and coprocessor
40 OFF R OFF OFF in CPU, … etc.) successfully installed in the system and update the
BDA, EBDA…etc.
Programming the memory hole or any kind of implementation that
50 OFF R OFF R
needs an adjustment in system RAM size if needed.
Updates CMOS memory size from memory found in memory test.
52 OFF R G R
Allocates memory for Extended BIOS Data Area from base memory.
60 OFF R R OFF Initializes NUM-LOCK status and programs the KBD typematic rate.
75 OFF A R A Initialize Int-13 and prepare for IPL detection.
78 G R R R Initializes IPL devices controlled by BIOS and option ROMs.
7A G R A R Initializes remaining option ROMs.
7C G A R R Generate and write contents of ESCD in NVRam.
84 R G OFF OFF Log errors encountered during POST.
85 R G OFF G Display errors to the user and gets the user response for error.
87 R G G G Execute BIOS setup if needed / requested.
8C A G OFF OFF Late POST initialization of chipset registers.
8D A G OFF G Build ACPI tables (if ACPI is supported)
8E A G G OFF Program the peripheral parameters. Enable/Disable NMI as selected
90 R OFF OFF R Late POST initialization of system management interrupt.
A0 R OFF R OFF Check boot password if installed.
A1 R OFF R G Clean-up work needed before booting to operating system.
Takes care of runtime image preparation for different BIOS modules.
Fill the free area in F000h segment with 0FFh. Initializes the Microsoft
A2 R OFF A OFF
IRQ Routing Table. Prepares the runtime language module. Disables
the system configuration display if needed.
A4 R G R OFF Initialize runtime language module.
Displays the system configuration screen if enabled. Initialize the
A7 R G A G
CPU’s before boot, which includes the programming of the MTRR’s.
A8 A OFF R OFF Prepare CPU for operating system boot including final MTRR values.
A9 A OFF R G Wait for user input at config display if needed.
Uninstall POST INT1Ch vector and INT09h vector. Deinitializes the
AA A OFF A OFF
ADM module.
AB A OFF A G Prepare BBS for Int 19 boot.
AC A G R OFF End of POST initialization of chipset registers.
B1 R OFF R A Save system context for ACPI.
00 OFF OFF OFF OFF Passes control to OS Loader (typically INT19h).
Chapter 4 80

Bootblock Initialization Code Checkpoints
The bootblock initialization code sets up the chipset, memory and other components before system
memory is available. The following table describes the type of checkpoints that may occur during the
bootblock initialization portion of the BIOS:

MSB LSB
Early chipset initialization is done. Early super I/O initialization is done

Before D1
including RTC and keyboard controller. NMI is disabled.
Perform keyboard controller BAT test. Check if waking up from power
D1 R R OFF A management suspend state. Save power-on CPUID value in scratch
CMOS.
Go to flat mode with 4GB limit and GA20 enabled. Verify the
D0 R R OFF R
bootblock checksum.
Disable CACHE before memory detection. Execute full memory sizing
D2 R R G R
module. Verify that flat mode is enabled.
If memory sizing module not executed, start memory refresh and do
D3 R R G A memory sizing in Bootblock code. Do additional chipset initialization.
Re-enable CACHE. Verify that flat mode is enabled.
Test base 512KB memory. Adjust policies and cache first 8MB. Set
D4 R A OFF R
stack.
Bootblock code is copied from ROM to lower system memory and
D5 R A OFF A
control is given to it. BIOS now executes out of RAM.
Both key sequence and OEM specific method is checked to
determine if BIOS recovery is forced. Main BIOS checksum is tested.
D6 R A G R If BIOS recovery is necessary, control flows to checkpoint E0. See
Bootblock Recovery Code Checkpoints section of document for more
information.
Restore CPUID value back into register. The Bootblock-Runtime
D7 R A G A interface module is moved to system memory and control is given to
it. Determine whether to execute serial flash.
The Runtime module is uncompressed into memory. CPUID
D8 A R OFF R
information is stored in memory.
Store the Uncompressed pointer for future use in PMM. Copying Main
D9 A R OFF A BIOS into memory. Leaves all RAM below 1MB Read-Write including
E000 and F000 shadow areas but closing SMRAM.
Restore CPUID value back into register. Give control to BIOS POST
DA A R G R (ExecutePOSTKernel). See POST Code Checkpoints section of
document for more information.
81 Altos G710

Bootblock Recovery Code Checkpoint

MSB LSB
Initialize the floppy controller in the super I/O. Some interrupt vectors
E0 R R R OFF are initialized. DMA controller is initialized. 8259 interrupt controller is
initialized. L1 cache is enabled.
Set up floppy controller and data. Attempt to read from floppy.
E9 A R R G
Determine information about root directory of recovery media.
Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CD-
EA A R A OFF
ROM. Determine information about root directory of recovery media.
EB A R A G Disable ATAPI hardware. Jump back to checkpoint E9.
EF A A A G Read error occurred on media. Jump back to checkpoint EB.
F0 R R R R Search for pre-defined recovery file name in root directory.
F1 R R R A Recovery file not found.
Start reading FAT table and analyze FAT to find the clusters occupied
F2 R R A R
by the recovery file.
F3 R R A A Start reading the recovery file cluster by cluster.
F5 R A R A Disable L1 cache.
Check the validity of the recovery file configuration to the current
FA A R A R
configuration of the flash part.
Make flash write enabled through chipset and OEM specific method.
FB A R A A Detect proper flash part. Verify that the found flash part size equals
the recovery file size.
F4 R A R R The recovery file size does not equal the found flash part size.
FC A A R R Erase the flash part.
FD A A R A Program the flash part.
The flash has been updated successfully. Make flash write disabled.
FF A A A A Disable ATAPI hardware. Restore CPUID value back into register.
Give control to F000 ROM at F000:FFF0h.
Chapter 4 82

DIM Code Checkpoints
The Device Initialization Manager (DIM) module gets control at various times during BIOS
POST to initialize different BUSes. The following table describes the main checkpoints where
the DIM module is accessed:
Checkpoint Description
Initialize different buses and perform the following functions:
T Reset, Detect, and Disable (function 0). Function 0
disables all device nodes, PCI devices,and PnP ISA
cards. It also assigns PCI bus numbers.
T Static Device Initialization (function 1). Function 1
2A initializes all static devices that include manual
configured onboard peripherals, memory and I/O
decode windows in PCI-PCI bridges, and noncompliant
PCI devices. Static resources are also reserved.
T Boot Output Device Initialization (function 2). Function
2 searches for and initializes any PnP, PCI, or AGP
video devices.
Initialize different buses and perform the following functions:
T Boot Input Device Initialization (function 3). Function 3
searches for and configures PCI input devices and
detects if system has standard keyboard controller.
T IPL Device Initialization (function 4). Function 4
38 searches for and configures all PnP and PCI boot
devices.
T General Device Initialization (function 5). Function 5
configures all onboard peripherals that are set to an
automatic configuration and configures all remaining
PnP and PCI devices.
83 Altos G710

ACPI Runtime Checkpoints
ACPI checkpoints are displayed when an ACPI capable operating system either enters or leaves a sleep state.
The following table describes the type of checkpoints that may occur during ACPI sleep or wake events:
Checkpoint Description
AC First ASL check point. Indicates the system is running in ACPI mode.
AA System is running in APIC mode.
01, 02, 03, 04, 05 Entering sleep state S1, S2, S3, S4, or S5.
10, 20, 30, 40, 50 Waking from sleep state S1, S2, S3, S4, or S5.
Chapter 4 84

Memory Error Codes
Tpoint Description
001h MEM_ERR_CHANNEL_B_OFF
(DIMM mismatch forced Channel B disabled)
002h MEM_ERR_CK_PAIR_OFF
(Slow DIMM(s) forced clock pair disabled)
0E1h MEM_ERR_NO_DEVICE
(No memory installed)
0E2h MEM_ERR_TYPE_MISMATCH
0E3h MEM_ERR_UNSUPPORTED_DIMM
(Unsupported DIMM type)
0E4h MEM_ERR_CHL_MISMATCH
0E5h MEM_ERR_SIZE_MISMATCH
0E6h MEM_ERR_ECC_MISMATCH
0E8h MEM_ERR_ROW_ADDR_BITS
0E9h MEM_ERR_INTERNAL_BANKS
0EAh MEM_ERR_TIMING
0EBh MEM_ERR_INST_ORDER_ERR
0ECh MEM_ERR_NONREG_MIX
0EDh MEM_ERR_LATENCY
0EEh MEM_ERR_NOT_SUPPORTED
0EFh MEM_ERR_CONFIG_NOT_SUPPORTED
0F0h SYS_FREQ_ERR
(Flag for Unsupported System Bus Freq)
0F1h DIMM_ERR_CFG_MIX
(Usupported DIMM mix)
0F2h DQS_FAILURE
(indicates DQS failure)
0F3h MEM_ERR_MEM_TEST_FAILURE
(Error code for unsuccessful Memory Test)
0F4h MEM_ERR_ECC_INIT_FAILURE
(Error code for unsuccessful ECC and Memory Initialization)
85 Altos G710

Chapter 5
Jumper and Connector Information
Clearing the CMOS

If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to be used to reset
the configuration RAM. The CMOS Clear jumper is located on jumper block J17.
1. Power down the system and disconnect the AC power.
2. Open the server.
3. Move the jumper from pins 1 and 2 to the Clear CMOS position, covering pins 2 and 3.
4. Reconnect the AC power, power up the system.
5. When the system begins beeping, power it down and disconnect the AC power.
6. Return the CMOS Clear jumper to the original location, covering pins 1 and 2.
7. Close the server chassis, reconnect the AC power and power up the system.
Chapter 5 86
Clearing the Password
If the user or administrator password(s) is lost or forgotten, moving the password clear jumper into the
“clear” position clears both passwords. The password clear jumper must be restored to its original position
before a new password(s) can be set. The password clear jumper is located on jumper block J17.
Jumper settings
The table below lists the mainboard jumper settings.
Jumper Setting Function

JP27 1-2 Clear CMOS settings
3-4 Clear password settings
5-6 Enable BIOS recovery
JP17 1-2 BMC diagnostics settings
3-4 BMC recovery settings
JP13 HDD LED
LAN1 activity LED
LAN2 activity LED
Power LED
Power button
Reset button
87 Altos G710

Jumper and Connector
Power Supply Connector Pinout
Pin Signal Pin Signal

1 +3.3V 13 +3.3V
2 +3.3V 14 -12V
3 GND 15 GND
4 +5V 16 -PS_ON
5 GND 17 GND
6 +5V 18 GND
7 GND 19 GND
8 POWER_OK 20 Reserve
9 +5V_SB 21 +5V
10 +12V 22 +5V
11 +12V 23 +5V
12 +3 .3V 24 GND
CPU Power (JP5)
Illustration Pin Signal Pin 24 AWG Color

1 GND 5 +12V
2 GND 6 +12V
3 GND 7 +12V
4 GND 8 +12V
PSDB CONNECTOR (JP2)
Illustration Pin Description

1 SMB_CLK
2 SMB_DAT
3 PSDB_ALERT
4 GND
5 POWER
Chapter 5 88

FAN Connector (3Pin)
JP8 & JP9 : CPU FAN
JP19 & JP20: FRONT FAN

1 GND
2 +12V
3 Sense Pulse
FAN Connector (4Pin)

J P3: REAR FAN

1 GND
2 +12V
3 Sense Pulse
4 PWM
FRONT PANEL HEADER (20Pin) J P13
Illustration Pin Description Pin Description

1 POWER LED(+) 2 HD_LED_P
3 HDD_FALT_LED(+) 4 HD_LED_N (G)
5 POWER LED_G(- ) 6 SYS _F_G_P
7 FP_ PWR_BTN_N 8 FP_SYSFAULT_LED_G_N
(G)
9 GND 10 NIC Activity LED_P 0
11 FP_ RST_BTN_N 12 NIC Activity LED_N0
13 GND 14 FP_ID_LED_P
15 FP_ID_BTN_N 16 FP_ID_LED_N
17 SYS_F_A_P 18 NIC Activity LED_P1
19 FP_SYSFAULT_LED_A_N 20 NIC Activity LED_N1
(G)
89 Altos G710

J P25
illustration Pin Description

1 GND
2 INTRUDER_N
USB external connector (10Pin)

JP21 : USB PORT HEADER
Illustration Pin Signal Name Pin Signal Name

1 USB Power 2 USB Power
_____________________________
3 USBP2- 4 USBP3-
5 USBP2+ 6 USBP3+
7 GND 8 GND
9 GND 10 NC
JP22: SMART LCD HEADER
Pin Signal Name

1 POWER
2 USB4-
3 USN4+
4 GND
IPMB CONNECTOR (4Pin)

JP24
Pin Signal Name

1 I2C_DA
2 GND
3 I2C_CK
4 NC
ROMB Debug port

JP28
Pin Signal Name

1. RXD
2 TXD
3 GND
Chapter 5 90

BT1: BATTERY (CR -2032) coin type
J15
Pin Signal Name

1 P3V3_VBAT
2 GND
3 P3V3_VBAT
WAKE ON LAN CONNECTOR

J31
Illustration Pin Signal Name

1 POWER
2 GND
3 WOL
SCSI BACKPLANE SENSE CONNECTOR

JP12
Pin Signal Name

1 SMB_DAT
2 GND
3 SMB_CLK
4 SCSI HDD FAIL GND
SCSI RAID I-BUTTON

JP23
Pin Signal Name

1 RAIDMODE_N
2 KEY_DATA
3 GND
91 Altos G710

SLOT FREQUENCY SELECT
J 16
Illustration Pin Signal Name

Open 0.6A
1- 2 short 3A
2- 3 short 1.2A
J32
Pin Signal Name

1 BPHDD_FAIL_N
2 NC
3 GND
4 NC
Jumper Setting
JP17
Pin Function
1-2 BMC diag
3-4 BMC recovery
JP27
Pin Function
1-2 Clear CMOS
3-4 Clear Password
5-6 Bios Recovery
Chapter 5 92

Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Altos G710.
Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date
information available on your regional web or channel. For whatever reasons a part number change
is made, it will not be noted in the printed Service Guide. For Acer AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU
list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer
office to order FRU parts for repair and service of customer machines. For more detail and update
information, please access to this website hppt://aicsl.acer.com.tw/spl/
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to
return it.
Chapter 6 93
Altos G710 Exploded Diagram
94 Altos G710

Part List
PICTURE PARTNAME DESCRIPTION AECR NO.

BOARD
PDB MODULE G710 POWER DISTRIBUTION 55.R11V7.001
MODULE (AC-037 A)
LED MODULE G710 S54 LED HOLDER ASSY 55.R11V7.002
FAN CONTROL BOARD G700 S52A FAN CONTROL/B ASSY 55.G70V7.004
SCSI BACKPLANE BOARD S52A SAF-TE ASSY 55.G70V7.001

G700
SAF-TE BOARD G700 S52A SAF-TE ASSY TA.G7001.001
SATA BACKPLANE BOARD 55.R11V7.001

N/A SATA HOT PLUG CAGE CABLE 50.R11V7.012
70 CM 7P 90-180
CABLE
CABLE MB TO INTRUSION CABLE ASSY S54 M/B- 50.R11V7.001
INTRUSION(REV2A)
Chapter 6 95

USB CABLE MB TO CHASSIS CABLE ASSY S54 USB 2.0(10P/ 50.R11V7.002
8P ,REV 2A)
CABLE MB TO SWITCH CABLE ASSY 5T1 MB- 50.R11V7.003

SW(2P,REV1A)
CABLE FOR MB-HDD ( MB - CABLE ASSY S02 MB- 50.G30V7.002

CD-ROM) HDD(ATA100)(40P,REV2A)
CABLE FDD TO MB CABLE ASSY S52A FDD(34P/ CA.G7001.001

34P,REV1A)
CABLE MB TO FAN CONTROL CABLE ASSY S52A MB- 50.G70V7.001

BD(3 PIN) FANB(3P/3P,REV1A)
SCSI LED SIGNAL CABLE - CABLE ASSY S05MB - 50.R11V7.004

30cm RAIDCARD(4P/4P,REV3A)
VHDCI SCSI CABLE (50cm) CA.R110J.001
96 Altos G710

TAPE DEVICE CABLE 3CONN SCSI CABLE (3CONN 68PIN CA.G5101.003
68PIN 925MM W/TERMINATOR 925MM)
CABLE MB TO SCSI CABLE ASSY S52A MB-SCSIBP 50.R11V7.011

BACKPLANE(68 PIN)
I2C CABLE I2C cable 50.R11V7.012
CABLE MB TO SATA 50.R11V7.013

BACKPLANE(4 /4PIN)
CABLE SATA CARD 4P TO 50.R11V7.014
SATA BACKPLANE 3P
N/A
CABLE SATA I2C CABLE 4/4 P 50.R11V7.015
CABLE SATA CASCADE SATA 50.R11V7.016
BOARD TO SATA BOARD
CASE/COVER/BRACKET ASSEMBLY
SIDE PANEL-RIGHT 42.R11V7.001
SIDE PANEL-LEFT W/I QUICK 42.R11V7.002

GUIDE
TOP COVER 42.R11V7.003
Chapter 6 97

CHASSIS S54 W/I LED, USB, LOWER CASE 60.R11V7.001
INTRUSTION CABLE
OUTTER BEZEL W/I NAME S54 DOOR ASSY 60.R11V7.002

PLATE, LOCK, KEY
INNER BEZEL W/DUMMY ODD S54 FRONT BEZEL ASSY 60.R11V7.003

COVER
AIR DUCT S54 FAN DUCT ASSY 60.R11V7.004
FDD TRAY FDD BRACKET ASSY 60.G70V7.008
CD-ROM BRACKET 42.R08V7.002
HDD CAGE DUMMY PLATE HDD CAGE FPLATE (HW) 42.R11V7.004

S05(FBS05025,REV3A)
HOT-PLUG HDD CAGE 42.R11V7.005

DUMMY CARRIER
98 Altos G710

G710/G520 SCSI HOT PLUG S54/S05J SCSI HDD CAGE TC.R1101.001
HDD CAGE ASSY
G710 SATA HOT PLUG HDD TC.R1101.003
CAGE
HOT PLUG HDD CAGE S05 HDD CAGE ASSY FOR 60.R11V7.011
BOARD
HDD TRAY W/I 4 SCREWS S05 HDD HOUSING ASSY TZ.CAR02.003
CPU/PROCESSOR
Chapter 6 99

XEON 2.8GHZ DP FSB800 KC.SN001.28G
NOCONA
NOCONA
NOCONA
NOCONA
NOCONA
Xeon DP 3.6Ghz / 800FSB / KC.SNE01.36G
1MB iL2, Nocona, E-0 Stepping,
FC-mPGA4, EM64T supported,
NA
RK80546KG1041M, SL7PH
RK80546KG0961M, SL7PG
RK80546KG0881M, SL7PF
RK80546KG0801M, SL7PE
RK80546KG0721M, SL7PD
FDD
FDD 1.44MB PANASONIC FDD FDD JU- TBD
256A228PC(146.8*101.6*25.4MM
)
FAN
SYSTEM FAN (FRONT) FOR S54 FRONT FAN ASSY 23.R11V7.001
G710 W/BRACKET X 2
SYSTEM FAN (REAR) FOR S54 REAR FAN ASSY 23.R11V7.002

G710 W/HOLDER X 1
100 Altos G710

HEATSINK
NOCONA CPU HEATSINK COOLER S54 34.R11V7.001
(FBS54004,REV3A)
MAINBOARD
ALT0S G710 MAINBOARD W/I S54 MB ASSY WITH TRAY MB.R1106.001
MB TRAY
MEMORY
MEMORY 1GB ECC DDR2-400, REGISTERED 1GB ECC DDR2- KN.1GB02.009
INFINEON 128X4X18 S-RANK, 400, INFINEON 128X4X18 S-
CL3, 1.2, HYB18T512800AF5 RANK CL3 1.2
HYB18T512800AF5
MEMORY 1GB ECC DDR2-400, REGISTERED 1GB ECC DDR2- KN.1GB0B.002
SAMSUNG 128X4X18 S-RANK, 400, SAMSUNG 128X4X18 S-
CL3, 1.2 RANK, CL3, 1.2"
NA
MEMORY 512MB ECC DDR2- REGISTERED 512MB ECC KN.51202.015
400, INFINEON 64X8X9 S- DDR2-400, INFINEON 64X8X9 S-
RANK, CL3, 1.2 RANK, CL3, 1.2"
HYB18T512800AF5 HYB18T512800AF5
MEMORY 512MB ECC DDR2- REGISTERED 512MB ECC KN.5120B.007
400, SAMSUNG 64X8X9 S- DDR2-400, SAMSUNG 64X8X9
RANK, CL3, 1.2 S-RANK, CL3, 1.2"
POWER SUPPLY
REDUNDANT POWER SUPPLY POWER SUPPLY 550W (DPS- PY.55005.001
550W DELTA 550EB A REV: 00)
Chapter 6 101

Appendix A
Model Definition and Configuration
The Altos G710 Model No. Define:

1. Trade Mark:
2. Brand Name: Acer

3. Model No: Leopard 2
4. Product Name: altos G710
Appendix A 102
Appendix B
Test Compatible Components
This computer’s compatibility is a test plan released by Wistron Internal Testing Department. Once the final
report is available, this chapter will be revised accordingly.
Appendix B 103
Windows 2000 & 2003 Environment Test
ITEMS SPECIFICATION
CPU
KC.SNE01.36G Xeon DP 3.6Ghz / 800FSB / 1MB iL2, Nocona, E-0 Stepping, FC-mPGA4,
EM64T supported, RK80546KG1041M, SL7PH
EM64T supported, RK80546KG0961M, SL7PG
EM64T supported, RK80546KG0881M, SL7PF
EM64T supported, RK80546KG0801M, SL7PE
EM64T supported, RK80546KG0721M, SL7PD
DDR2 400 registered

TBD Registered, 2GB ECC DDR2-400, Infineon 128x4x36 D-rank, CL3, 1.2"
KN.1GB02.009 Registered, 1GB ECC DDR2-400, Infineon 128x4x18 S-rank, CL3, 1.2",
HYB18T512800AF5
KN.1GB0B.002 Registered, 1GB ECC DDR2-400, Samsung 128x4x18 S-rank, CL3, 1.2"
KN.51202.015 Registered, 512MB ECC DDR2-400, Infineon 64x8x9 S-rank, CL3, 1.2"
HYB18T512800AF5
KN.5120B.007 Registered, 512MB ECC DDR2-400, Samsung 64x8x9 S-rank, Cl3, 1.2"
DDR 400 unfuffered(ROMB Cache Memory)
75.95398.502 Unbuffered, 512MB ECC DDR400, Apacer 32x8x18 D-rank CL3, 1.25"
K4H560838F-TCCC (Samsung)
75.85398.507 Unbuffered 256MB ECC DDR400, Apacer 32x8x9 D-rank CL3, 1.25"
K4H560838F-TCCC (Samsung)
TC.R1102.001 Unbuffered 128MB ECC DDR400, Battery Backup Unit
RAID Card
U320 SCSI/RAID card
RC.32001.002 AAC/EMEA 2ch U320 SCSI RAID card, LSI MegaRAID SCSI 320-2, 64bit, 66MHz PCI 2.2,
RC.32001.006 AAP LSI 53C1030, I80303, Battery Backup Unit, 128MB SDRAM, BIOS 1A04, FW
RC.32001.008 GC 1L19 (ASRC/3D)
RC.32001.001 AAC/EMEA 1ch U320 SCSIRAID card, LSI MegaRAID SCSI 320-1, 64bit 66Mhz PCI2.2 ,
RC.32001.005 AAP 53C1020, i80302-400,
RC.32001.007 GC 64MB embeded SDRAM, w/o Battery Backup Unit, (ASRC/3D)
SCSI Card
U320 SCSI
TA.ASC05.001 AAC/EMEA 2ch U320 SCSI card, LSI 22320-R Raid 1 support,
TA.ASC05.009 GC/AAP U320 53C1030 2ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, 2 int 68p HD, 2 ext
68p VHDCI, BIOS 5.09.07, MPTFW 1.03.10-IME
TA.ASC05.002 AAC/EMEA 1ch U320 SCSI card, LSI 20320-R , Raid1 supprot (R0 avail Q2, 2003) , Low
TA.ASC05.008 GC/AAP Profile, U320 53C1020 1ch, 64bit,66/133Mhz PCI-2.2/ PCI-X 1.0, with full
height bracket, BIOS 5.09.07, MPTFW 1.03.10-IME
SATA RAID Card
SATA RAID LSI MegaRAID SATA 150-6, PCI 64 bit/66Mhz
SATAII RAID LSI MegaRAID SATA 300-4x RAID 0,1,5, 10 & hot spare suport, 64bit, 133MHz
PCI-X,
SCSI Hard drive (U320 80pin)
146GB, Seagate U320/80pin, 10K RPM, 10K.7, f/w
104 Altos G710

ITEMS SPECIFICATION
KH.14601.008 146GB, Seagate U320/80pin, 10K RPM, 10K.6, f/w 0003
146GB, Maxtor U320/80pin, 10K RPM, Genesis, f/w JNL0GN
73GB, Seagate U320/80pin, 15K RPM, 15K.4 , 15k.4 f/w
KH.07301.010 73GB, Seagate U320/80pin, 15K RPM, 15k.3 f/w 0006 (AC03)
73GB, Seagate U320/80pin, 10K RPM, 10K.7, f/w
KH.07301.011 73GB, Seagate U320/80pin, 10K RPM, 10K.6, f/w 0007 (AC05)
73GB, Maxtor U320/80pin, 10K RPM, Genesis, f/w JNL0GN
SATA RAID card
RC.15001.002 6 port SATA RAID card, LSI MegaRAID SATA 150-6, 64bit, 66MHz, Sil 3112A,
f/w 713J (ASARC/1S)
TBD 4 port SATA RAID card, LSI MegaRAID SATA II RAID, PCI-X, 4 port
TBD 4 port SATA RAID card, LSI MegaRAID SATA II RAID, PCI-X, 8 port
SATA Hard drive
KH.20008.007 200GB, WD SATA 7200RPM, "XL80II" 8MB, f/w
KH.16001.010 160GB, Seagate SATA 7200RPM, Barracuda 7200.7
"Alpine Puma" 8MB, f/w 3.00
KH.16008.007 160GB, WD SATA 7200RPM,"XL80II" 8MB,
CD-ROM
KD.05209.003 LITE-ON LTN-527T f/w: 5RS2 (Black Bezel with Acer logo)
Network card
KI.54501.001 1000 Ethernet Pro/1000MT Server Adapter
Intel Gigabit 1000BaseT PCI-X 64bit/133Mhz, full height bracket
82545GM "Everson II"
DVD
KV.0160D.005 HLDS DVD-ROM, GDR-8163B, Black color
DVD-RW/+RW/Dual/Multi
KU.0040D.007 HLDS DVS Super Multi, GSA-4082B, Black color
CD-RW
KR.0520C.001 HLDS 52x24x52x CD-RW GCE-8525B, Black color
Management Card
TC.ARM05.001 Acer Remote Management Card / Standard
F/W 1.6.8
FC HBA
TA.34002.001 1-ch, 2Gb FC HBA, Qlogic QLA2340, 64bit/133MHz, Single LC port (AFC/2S)
TA.HBA05.001 1-ch, 2Gb FC HBA, LSI Logic LSI7102XP-LC, 64bit/133MHz, Single LC port
(AFC/2SA)
TA.34202.001 2-ch, 2Gb FC HBA, Qlogic QLA2342, 64bit/133MHz, Dual LC ports (AFC/2D)
TA.HBA05.002 2-ch, 2Gb FC HBA, LSI Logic LSI7202XP-LC, 64bit/133MHz, Dual LC ports
(AFC/2DA)
TA.HBA05.003 4-ch, 2Gb FC HBA, LSI Logic LSI7402XP-LC, 64bit/133MHz, Quad LC ports
(AFC/2QA)
SCSI Tape Drive
TY.20002.006 200/400GB, LTO Ultrium-2, external, full-height, interface U160 SCSI LVD
68pin, black color w/ Acer logo
TY.20002.007 200/400GB, LTO Ultrium-2, 5.25", internal full-height, interface U160 SCSI LVD
68pin, black color w/ Acer logo
TY.10002.003 100/200GB, LTO Ultrium-1, 5.25", internal, half-height, Interface Ultra-2 SCSI
LVD 68pin, black color w/ Acer logo
Appendix A 105

ITEMS SPECIFICATION
TR.03602.001 36/72GB, DAT72 (DDS Gen-5), 5.25", internal, half-height, interface Ultra-Wide
SCSI 68pin, black color w/ Acer logo
TR.02002.001 20/40GB, DDS4, 5.25", internal, half-height, interface Ultra-Wide SCSI 68pin,
black color w/ Acer logo
TR.05003.001 50/130GB, AIT-2 SDX-500V, 5.25", internal, interface Ultra-Wide SCSI 68pin,
black color w/ Acer logo
IDE Tape drive
TR.03503.004 35/91GB, AIT-1 SDX-420V, 5.25", internal, interface IDE UDMA66, black color
w/ Acer logo
106 Altos G710

Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However, some
information sources will require a user ID and password. These can be obtained directly from Acer CSD
Taiwan.
Acer’s Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer’s Notebook, Desktop and
Server models including:
T Service guides
T User's manuals
T Training materials
T Bios updates
T Spare parts lists
T TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
T Detailed information on Acer's International Traveler's Warranty (ITW)
T Returned material authorization procedures
T An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C 107

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Service guide files and updates are available

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Date Chapter Updates

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Acer is a registered trademark of Acer Corporation.

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Screen messages Denotes actual messages that appear

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Appendix B Test Compatible Components 103

Appendix C Online Support Information 107

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T Intel® E7520 MCH (Memory Controller Hub)

T Intel® 82801ER ICH (I/O Controller Hub)

T Intel® 80332 - I/O bridge

DIMM Capacity and Configuration Requirements

Bank #1(Active Bank) Bank #2(Active Bank) Bank #3(Spare Bank)

How Memory Sparing Works

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T ATI® Rage XL chipset with 8 MB VRAM

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RJ45 PCI Express ( x1 1/2GB/s )

FID PCI BUS32/33

RAID 0,1,10, 5 SIO

x8 Connector BCM5721 H8S/2168 System Manage Bus

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No. Code Description

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SCSI Backplane Layout

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No. Code Description

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SAF-TE configuration settings (SW1)

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NOTE: The ePanel module is not included with your system.

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Item Component Description

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LED Color Status Description

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Power LED Activity LED

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No. Component Description

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System Board Major Chips

BIOS Hotkey List

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Hex Range Device Function

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PCI Addressing Mapping

PCI Device No. Map

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Power Saving Mode Phenomenon List

Power Saving Mode Phenomenon