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EMShopperTrends.

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EMShopperTrends.qxp 22-09-05 11:51 Page 29

About ACNielsen

www.acnielsen.com

More than 9,000 clients rely on ACNielsen’s market research, proprietary products, analytical tools
and professional services to evaluate their competitive performance, uncover new opportunities and
raise the profitability of their marketing and sales campaigns. ACNielsen answers such fundamental ques-
tions as: What is happening in the marketplace? Why is it happening? What is likely to happen
next? What is the best route to growth?

Major services include:


Retail Measurement - These syndicated services provide essential information on competitive sales
volumes, market shares, distribution, pricing, merchandising and promotional activities to
manufacturers and retailers of fast-moving consumer goods. Sales information, captured by checkout scan-
ners or through in-store audits, is gathered from stores in more than 80 countries. Multi-
country reporting is available.

Consumer Panels - ACNielsen’s worldwide Consumer Panel Services provide marketers with key
consumer insights in 22 countries, capturing actual consumer purchase information for over 155,000 house-
holds. The service provides insights into buying behaviour across every outlet, from warehouse
clubs to convenience stores and from supermarkets to independent drug stores and mass
merchandisers. Individual consumer behaviour is now also being tracked in key markets in Asia
Pacific, providing further insight into impulse and ‘on the go’ purchases outside the home.

Customised Research - Customised Research Services, available in more than 60 markets, deliver informa-
tion and insights about consumer attitudes and purchase behaviour. Studies explore a broad
range of marketing issues, including customer satisfaction, brand awareness and advertising
effectiveness. Information for these studies is gathered through surveys, personal interviews, focus
groups and on-line methodologies.

Modelling & Analytics - These services use sophisticated modelling and analytical techniques to
transform basic information into advanced, actionable insights. Information is drawn from multiple
sources to deliver strategic and tactical recommendations that enable clients to optimize pricing,
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ACNielsen also provides a broad range of merchandising services to help retailers and product manufactur-
ers make efficient and profitable use of sales space, and Decision Support Services that
provide a full suite of software tools for accessing and analysing data.
EMShopperTrends.qxp 22-09-05 11:51 Page 30

Contents

Executive Summary

• Grocery Shopper Trends in Emerging Markets 2004 1-2

Regional Highlights

• Trade Concentration 3
• Trade Value Share 4
• Modern store density 4
• Modern vs Traditional shoppers 5
• Private label purchase 5
• Key differentiating factor determining store choice 6

Country Highlights

• Hungary 7-8
• Poland 9-10
• Czech Republic 11-12
• Slovak Republic 13-14
• Croatia 15-16
• Slovenia 17-18
• Romania 19-20
• Russia 21-22
• Lithuania 23-24
• Latvia 25-26
• Estonia 27-28

including:
• Retail Structure - Store Numbers
• Shoppers Usage of Store Types
• Share of Trade

Emerging Markets Retail and ShopperTrends 2005 C


EMShopperTrends.qxp 22-09-05 11:50 Page 1

Executive Summary

Grocery Shopper Trends in In terms of store density, Slovenia has the


Emerging Markets 2005 highest number of supermarkets per
Rob Clark, Marketing Director, Retail capita with 169 per million inhabitants.
Measurement Services, Emerging Markets This is well ahead of Czech Republic
which ranks second with 103, and
Estonia with 102. The level of modern
Modern Store numbers on the Rise store density in Slovenia is ahead of some
Western European countries such as Italy
There was significant growth in store with 127 supermarkets per million pop-
numbers and share for the modern store ulation, Germany (123), and France
formats across the 11 markets covered in (95). This all suggests that entry by
this study. Over 2,000 new hypermar- acquisition is the most appropriate strat-
kets, supermarkets and discounter stores egy for several central of eastern
were opened between 2002 and 2004, European markets.
taking the total to over 8,800 stores, or
approximately 4 million square meters in Czech Republic leads in hypermarket
additional selling area. A total of 184 density with 16 hypermarkets per million
new hypermarkets were opened between inhabitants, followed by Slovakia (14)
2002 and 2004, taking total hypermar- and Estonia (11). This is a higher density
ket stores to 652 across the 11 markets. than Austria and Italy, but significantly
Supermarket / Discounter store numbers less than Germany and France where
increased by over 1,800 stores between hypermarket density exceeds 20 per mil-
2002 & 2004 taking the total to nearly lion inhabitants.
8,200. As Western European countries
continue to battle with low single digit
growth numbers, international retailers Fragmented Ownership
continue to look to Emerging Markets to
vitalize their overall business growth. Retail ownership is still fragmented in
Emerging Markets relative to European
Contrastingly, the total number of tradi- levels. Excluding Slovenia, Lithuania and
tional grocery stores stood at 362,500 in Hungary, the top 5 retailers typically
2004, down 3% versus the previous year. account for less than 50% of sales. By
comparison, in Europe the top 3 retailers
The development of modern store for- account for well over 50% of sales in
mats varies considerably by country. In most countries (Sweden 95%, France
Czech Republic and Slovenia, modern 64%).
store formats account for over 60% of
sales, up 1% and 8% respectively since
2002. Lithuania (53% up 6 share
points), Hungary (52% up 2 share Private Labels
points) and Estonia (48% up 7 share
points) are also relatively well developed Although modern store formats are
markets. Russia on the other hand is still increasingly popular, the same is not
very much dominated by traditional gro- always the case when it comes to Private
cery outlets, which account for 88% of Label brands. Whereas in most countries
sales value. the awareness of Private Label is high

1 Emerging Markets Retail and ShopperTrends 2005


EMShopperTrends.qxp 22-09-05 11:50 Page 2

(93% in Hungary and Slovakia, 96% in items and hypermarkets will be used for
Lithuania, 86% in Czech Republic, 78% more 'large scale' monthly shops.
in Poland), the purchase conversion Discounters still have a tough challenge
(ratio of those who have bought Private ahead of them though, as they strive to
Label in the last 4 weeks Vs those who build critical mass and gain consumer
are aware) is low in several countries. In acceptance. The percentage of shoppers
Russia for example, only 55% of those who would not consider shopping at dis-
who are aware of Private Labels have count stores is 30% in Russia and as
purchased in the last 4 weeks. The corre- high as 50% in some Central Eastern
sponding figure for Romania is 36%. It Europe countries. In markets where pri-
appears that consumers have a greater vate label share is typically less than
trust for, and still prefer the prestige of, 10%, discounters are using a combina-
international branded products. tion of branded and private label goods
Conversely, they may not entirely trust to drive their business. This strategy will
the quality of Private Label brands be necessary until such time as private
which are still in their infancy and yet to label products gain greater consumer
gain any real critical mass. acceptance versus branded products, at
which point more manufacturer brands
Nevertheless the future of Private Label are likely to be converted to private
looks healthy as retailers search for ways labels. What then are the key differenti-
to differentiate themselves in the market. ating factors for supermarkets in the
Several international retailers are invest- future if they cannot compete on price or
ing a significant amount of money and location?
energy into building a wide range of
Private Label products - not surprising Modern store formats may be winning
given the huge success they have the grocery battle but they have not won
achieved in their home markets. the hearts and minds of shoppers with
respect to fresh produce, meat and fish.
Specialist stores are still winning the
Store Choice price and quality perception battle in this
highly fragmented supplier base enviro-
Convenience is the key differentiating ment. ■
factor that determines store choice for
shoppers. This is consistent across
Western, Central and Eastern Europe, Revisions to Reported Numbers
and bodes well for the market position- The Share of Trade information in this report is based on
ing of discount retailers, whose 'conve- all FMCG categories tracked by ACNielsen within each
country. In most countries, upwards of 100 categories
niently cheap' formula is outperforming are tracked, including Packaged Food, Impulse Products,
the market in many Western European Household, Toiletries, Dairy and Frozen. Fresh Food is
not included. The categories covered can change over
countries. In Central Eastern Europe, time as ACNielsen increases its coverage, which will
new discount retail players are entering account for changes in the numbers shown in this pub-
lication compared to previous reports.
the market (Lidl), with additional pow-
erhouse players still to come (Aldi). It Occasionally, Store Type definitions are improved to
reflect changing retail environments. These changes will
seems highly probable that in the not too also affect numbers reported year on year.
distant future discounters will be the
store choice for daily/weekly 'top-up'

Emerging Markets Retail and ShopperTrends 2005 2


EMShopperTrends.qxp 22-09-05 11:50 Page 3

Regional Highlights

VALUE SHARE 2002/2003/2004


Packaged grocery sales through Hyper/Supermarkets in Central and Eastern Europe are growing by around
27% a year, while a bigger leap in share occurred in 2004. Romania and Latvia led the way, gaining 10 and
9 share points in modern trade share respectively.

39 38
41 40 62
60 61
59 45
48 47 58
55
50 52 53
53 50 53 53 52
55 54 48
47 46 47 47 57
59 45 59
61 43
41 63 41
39
66 67 66 65 66 37 66
34 34 35 34 34
72 71 33
28 29 75 75
25 79 25
81 21
19
88
91 12
93 9
95
7 97 5
3
02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04
TOTAL Czech Slovak Hungary Poland Romania Croatia Slovenia Russia Lithuania Latvia Estonia

Hyper/Supermarkets Traditional Trade


Based on FMCG Categories Tracked by ACNielsen
* “Traditional trade” includes Traditional Groceries and Home & Personal Care stores. Additionally, in Russia it includes
Minimarkets, Kiosks, Pavilions and Open markets; in Baltic countries - Kiosks, Pharmacies and Outlets at petrol stations.

STORE NUMBERS: MODERN FORMATS


Emerging Markets summary (11 countries)

Store Format 2002 2003 2004 % Change (‘04 vs. ‘02)


Hypermarkets (over 2,500 m2) 468 528 652 +39%
Supermarkets/Discounters 6,352 6,997 8,176 +29%

Total 6,280 7,525 8,828 +29%

MODERN STORE DENSITY


Modern store formats per Million population 2004
400
380
360
340
320 Hypermarkets per million pop. Supermarkets/Discounters per million pop.
300
280
260
240
220
200
180
160
140
120
100
80
60
40
20
0

Austria Slovenia Italy Germany Czech Estonia France Lithuania Hungary Croatia Poland Latvia Slovakia Russia Romania

3 Emerging Markets Retail and ShopperTrends 2005


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IN MOST COUNTRIES, RETAIL OWNERSHIP REMAINS FRAGMENTED


Trade Concentration - Value Share for the top 5 chains
79
77

66
61

52
48

39
35 35 36
34 33
28 27

12 13 12
6

Slovenia Lithuania Hungary Latvia Czech Slovak Estonia Poland Romania Russia

2003 2004

WESTERN EUROPE: 50% SALES VALUE FOR THE TOP 3 RETAILERS IN EACH
COUNTRY IS THE NORM
Trade Concentration - Value Share for the top 3 chains (2004)

95

83 83
79 78 78 77

64 62
58 58 55
52 51

35
26

Sweden Norway Nether- Finland Denmark Austria Switzer- France Belgium Great Ireland Germany Portugal Spain Greece Italy
lands land Britain

Emerging Markets Retail and ShopperTrends 2005 4


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Regional Highlights
WHERE CUSTOMERS SPEND MOST OF THEIR BUDGET
Shoppers in specified cities
1
7 5 DEFINITION OF SHOPPER TYPES
11 13 16 10 13
19 20 23
Modern vs Traditional vs Mixed Shoppers
24 31
19 32
31 Modern
14
40.5 24
57 34.5 Shoppers who spend over half of their total monthly grocery
49
budget in any modern store type OR Shoppers who have
shopped only at modern store types in the last 4 weeks
Traditional
70 69 56 68
63 63
56 Shoppers who spend over half of their total monthly grocery
46.5
budget in any traditional store type OR Shoppers who have
46.5
35 shopped only at traditional store types in the last 4 weeks
33
Mixed
Shoppers who spend less than half of their total grocery
Czech Slovak Hungary Poland Romania Croatia Slovenia Russia Lithuania Latvia Estonia
budget at any modern or traditional store type and regularly
use both

CITIES WHERE THE STUDY WAS CONDUCTED


Croatia Czech Estonia Hungary Latvia Lithuania Poland Romania Russia Slovakia Slovenia
national Brno Tallinn Budapest Daugavpils Kaunas Gdañsk Bucharest Moscow Bratislava national
Ceske Budejovice Debrecen Liepaja Klaipeda Katowice St Kosice
Hradec Králové Gyõr Riga Panevezys Lódz Petersburg Nitra
Olomouc Pécs Siauliai Poznañ Poprad
Ostrava Szeged Vilnius Warsaw Presov
Plzen Trecin
Prague Zvolen
Ústi nad Labem

AWARENESS AND PURCHASE OF PRIVATE LABEL


93 96
93
91
86
85
83
80
78 78 77
72 71
65
63

54 55

45

30

16

Conversion Ratio
(Aware to buying) Czech Slovak Hungary Poland Romania Croatia Slovenia Russia Lithuania Latvia
84% 91% 84% 83% 36% 76% 93% 55% 95% 78%

Aware of any private label Bought any PL in past 4 weeks


Base: Modern Trade shoppers (n=7,253) in specified cities

5 Emerging Markets Retail and ShopperTrends 2005


EMShopperTrends.qxp 22-09-05 11:50 Page 7

Country Highlights

Hungary Population: 10.1 million**

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 56 64 77
Supermarkets* 713 708 753
(*incl. discounters) 323 339 364
Traditional Grocery Outlets
Large 860 855 879
Medium 6,533 6,888 6,936
Small 16,788 16,276 15,310
Convenience Stores at petrol stations 997 1,094 1,113
Greengrocers and Beverage stores 1,493 1,667 1,554
Kiosks 1,809 1,828 1,768

TOTAL GROCERY OUTLETS 29,249 29,380 28,390

Pharmacies 2,057 2,053 2,080


Home & Personal Care stores 3,326 3,211 3,067

TOTAL NON-FOOD STORES 5,383 5,264 5,147

** All population data from Population Reference Burea, 2004

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SHOPPERS’ USAGE OF STORE TYPES IN HUNGARY


% that Spend Most Money v Used in the Last Month
Budapest, Debrecen, Gyor, Pecs, Szeged
65 64

54

36
34

24 23 24

11

Hypermarkets Supermarkets Discounters Traditional Groceries Fruit & Veg


Meat & Fish
Dairy

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Hungary

49.2
45.7
43.9

28.4
26.1
24.2 24.1 23.7
22.3

4.3 4.1 4

Hypermarkets Supermarkets Traditional Groceries Home & Personal Care stores

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 8


EMShopperTrends.qxp 22-09-05 11:50 Page 9

Country Highlights

Poland Population: 38.2 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 141 162 182
Supermarkets* 2,032 2,253 2,444
(*incl. discounters) 959 1,101 1,236
Traditional Grocery Outlets
Large 5,512 5,464 5,233
Medium 30,205 31,368 31,800
Small 71,426 74,383 73,230
Convenience Stores at petrol stations 4,464 5,114 5,614
Confectionery and Alcohol stores 3,491 3,348 3,400
Kiosks 22,317 22,087 22,857

TOTAL GROCERY OUTLETS 139,588 144,179 144,760

Pharmacies 8,423 8,875 9,564


Home & Personal Care stores 10,202 9,614 9,285

TOTAL NON-FOOD STORES 18,625 18,489 18,849

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SHOPPERS’ USAGE OF STORE TYPES IN POLAND


% that Spend Most Money v Used in the Last Month
Warsaw, Gdansk, Lodz, Katowice, Poznan
79

72

62

51

41

34

23

13
7

Hypermarkets Supermarkets Discounters Traditional groceries Fruit & Veg, Meat & Fish

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Poland

60.3 60.4
57

20.8
18 18.2 18.2 17.2
16.4

5.3 4.2 4

Hypermarkets Supermarkets Traditional Groceries Home & Personal Care stores

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 10


EMShopperTrends.qxp 22-09-05 11:50 Page 11

Country Highlights

Czech
Republic
Population: 10.2 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 143 151 164
Supermarkets* 998 1,058 1,048
(*incl. discounters) 220 292 350
Traditional Grocery Outlets
Large 591 631 636
Medium 7,337 6,723 6,512
Small 11,310 11,015 10,423
Convenience Stores at petrol stations 1,979 2,067 2,071
Confectionery and Alcohol stores 2,273 2,203 2,132
Kiosks 8,538 9,193 9,543

TOTAL GROCERY OUTLETS 33,169 33,041 32,529

Pharmacies 2,117 2,156 2,138


Home & Personal Care stores 4,042 3,825 3,703

TOTAL NON-FOOD STORES 6,159 5,981 5,841

11 Emerging Markets Retail and ShopperTrends 2005


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SHOPPERS’ USAGE OF STORE TYPES IN CZECH REPUBLIC


% that Spend Most Money v Used in the Last Month
Prague, Brno, Ceske Budejovice, Hradec Kralove, Ostrava, Olomouc, Plzen, Usti nad Labem

78

62

42
40
35
31
24

6
1

Hypermarkets Supermarkets Discounters Fruit & Veg Fish/Meat Store

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Czech Republic

32 32
31 31
29 29 29
27 27

12
11
10

Hypermarkets Supermarkets Traditional Groceries Home & Personal Care stores

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 12


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Country Highlights

Slovak
Republic
Population: 5.4 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 53 61 78
Supermarkets* 229 213 272
(*incl. discounters) 36
Traditional Grocery Outlets
Large 347 351 366
Medium 4,183 3,934 3,440
Small 7,992 7,590 7,502
Convenience Stores at petrol stations 660 673 684
Confectionery and Alcohol stores 1,019 1,029 1,028
Kiosks 3,411 3,700 3,799

TOTAL GROCERY OUTLETS 17,894 17,551 17,133

Pharmacies 1,047 1,067 1,079


Home & Personal Care stores 1,960 2,075 2,035

TOTAL NON-FOOD STORES 3,007 3,142 3,114

13 Emerging Markets Retail and ShopperTrends 2005


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SHOPPERS’ USAGE OF STORE TYPES IN SLOVAK REPUBLIC


% that Spend Most Money v Used in the Last Month
Bratislava, Kosice, Nitra, Poprad, Presov, Trecin, Zvolen

79
76

47

32 31

20

Hypermarkets Supermarkets Discounters Fruit & Veg, Meat & Fish

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Slovak Republic

59

52
48
45
41

33

8 7 7

Hypermarkets/Supermarkets Traditional Groceries Home & Personal Care stores

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 14


EMShopperTrends.qxp 22-09-05 11:51 Page 15

Country Highlights

Croatia Population: 4.4 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 15 19 28
Supermarkets 244 271 310
Traditional Grocery Outlets
Large 1,157 1,224 1,178
Medium 4,095 4,028 3,965
Small 5,449 5,232 4,865

TOTAL GROCERY OUTLETS 10,960 10,774 10,346

Home & Personal Care stores 818 774 774

TOTAL NON-FOOD STORES 818 774 774

15 Emerging Markets Retail and ShopperTrends 2005


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SHOPPERS’ USAGE OF STORE TYPES IN CROATIA


% that Spend Most Money v Used in the Last Month
Total Croatia

81

70

61

44
42

26
17
11

Hypermarkets Supermarkets Traditional stores Meat & Fish shops Fruit shops

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Croatia

72

64.5

56

37
33.5

25

7
3 2

Hypermarkets/Supermarkets Traditional Groceries Home & Personal Care stores

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 16


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Country Highlights

Slovenia Population: 2 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 12 13 15
Supermarkets 258 283 338
Discounters 144 98 105
Cash & carry 15 19 20
Traditional Grocery Outlets
Large 613 522 560
Medium 956 889 771
Small 549 548 566
Specialised Stores 1,325 1,416 1,476
Kiosks 382 421 429

TOTAL GROCERY OUTLETS 4,254 4,209 4,280

Pharmacies 217 214 269


Drugstores 120 139 111
Home & Personal Care stores 233 229 231

TOTAL NON-FOOD STORES 570 582 611

17 Emerging Markets Retail and ShopperTrends 2005


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SHOPPERS’ USAGE OF STORE TYPES IN SLOVENIA


% that Spend Most Money v Used in the Last Month
Total Slovenia
78

55 56

36
33
32
27

19

Hypermarkets Supermarkets Discounters Traditional stores Fish / Meat shops

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Slovenia

62

55

46
44

37

27

11 10
8

Hypermarkets/Supermarkets Traditional Groceries Home & Personal Care stores

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 18


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Country Highlights

Romania Population: 21.7 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 1 1 3
Supermarkets* 185 244 247
(*incl. discounters) 4 11 17
Traditional Grocery Outlets
Large 10,400 9,238 7,274
Medium 23,229 22,563 20,241
Small 36,257 35,659 31,705
Convenience stores at petrol stations 875 919 1,277
Sweets & Confectionery 1,893 1,669 1,261
Kiosks 12,525 10,888 7,909

TOTAL GROCERY OUTLETS 85,365 81,181 69,917

Pharmacies 4,280 4,568 4,083


Home & Personal Care stores 4,636 4,637 1,833

TOTAL NON-FOOD STORES 8,916 9,205 5,916

19 Emerging Markets Retail and ShopperTrends 2005


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SHOPPERS’ USAGE OF STORE TYPES IN ROMANIA


% that Spend Most Money v Used in the Last Month
Bucharest

88

60

50

41

27
23 21
20

10 12

Hypermarkets Supermarkets Discounters Traditional groceries Open markets Fruit & Veg, Meat & Fish

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Romania

88 87

79

19

7 9
5 4 2

Hypermarkets/Supermarkets Traditional Groceries Home & Personal Care stores

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 20


EMShopperTrends.qxp 22-09-05 11:51 Page 21

Country Highlights

Russia Population: 144.1 million

RETAIL STRUCTURE - STORE NUMBERS*


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 25 28 61
Supermarkets 1,160 1,413 2,116
Minimarkets 20,959 18,341 21,172
Traditional Grocery Outlets
Large 7,320 6,747 6,547
Medium 32,807 30,066 28,871
Small 90,196 85,543 87,086
Convenience stores at petrol stations 7,493 6,624 6,561
Bakeries & Confectionery stores 18,262 15,063 13,975
Alcohol stores 5,606 5,559 5,024
Kiosks & Pavillions 51,139 42,457 44,445
Outlets at open markets 108,301 91,077 88,584

TOTAL GROCERY OUTLETS 343,268 302,918 304,442

Pharmacies 35,287 28,406 27,962


Home & Personal Care stores 54,417 50,515 49,922
Outlets at open markets 47,335 33,700 27,722

TOTAL NON-FOOD STORES 137,039 112,621 105,606


*Store numbers for urban Russia only

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SHOPPERS’ USAGE OF STORE TYPES IN RUSSIA


% that Spend Most Money v Used in the Last Month
Moscow, Saint Petersburg

68

56 55

45

31
26

16 17
14 15

Hypermarkets Supermarkets Discounters Traditional groceries Open markets

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Urban Russia*

50 49
47

32

25

18
15
13
12
9
8
5 6
3 3
2

Hypermarkets Supermarkets Minimarkets Traditional groceries Kiosks Open markets

2002 2003 2004

*Cities with population of 10,000 or more

Emerging Markets Retail and ShopperTrends 2005 22


EMShopperTrends.qxp 22-09-05 11:51 Page 23

Country Highlights

Lithuania Population: 3.4 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 12 12 15
Supermarkets 191 228 270
Traditional Grocery Outlets
Large 638 581 509
Medium & Small 5,083 5,079 4,512
Outlets at petrol stations 251 308 364
Kiosks 2,973 2,479 2,460
TOTAL GROCERY OUTLETS 9,148 8,687 8,130

Pharmacies 952 1,096 1,175


Home & Personal Care stores 1,095 990 894

TOTAL NON-FOOD STORES 2,047 2,086 2,069

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SHOPPERS’ USAGE OF STORE TYPES IN LITHUANIA


% that Spend Most Money v Used in the Last Month
Vilnius, Kaunas, Klaipeda, Siauliai, Panevezys

98

76

60

50

17

Hypermarkets Supermarkets Traditional stores

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Lithuania

46.5 46.5

42
40
38 37

13

9.5

5 4 4.5 4.5
3.5 2.5
1.5 2

Hypermarkets Supermarkets Traditional groceries Home / Kiosks Stores at


Personal Care / petrol stations
Pharmacies

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 24


EMShopperTrends.qxp 22-09-05 11:51 Page 25

Country Highlights

Latvia Population: 2.3 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 2 5 15
Supermarkets* 80 101 141
(*incl. discounters) 2 18 29
Traditional Grocery Outlets
Large 362 401 445
Medium & Small 4,510 4,079 3,346
Outlets at petrol stations 281 329 358
Kiosks 1,425 1,091 964
TOTAL GROCERY OUTLETS 6,660 6,006 5,269

Pharmacies 796 776 776


Home & Personal Care stores 1,137 956 916

TOTAL NON-FOOD STORES 1,933 1,732 1,692

25 Emerging Markets Retail and ShopperTrends 2005


EMShopperTrends.qxp 22-09-05 11:51 Page 26

SHOPPERS’ USAGE OF STORE TYPES IN LATVIA


% that Spend Most Money v Used in the Last Month
Riga, Daugavpils, Liepaja

91

63
58
51

18

Hypermarkets Supermarkets Traditional grocieries

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Latvia

58
55.5
51

25 26

21
16.5
12
8 9

4 2.5 3 3 2.5 3

Hypermarkets Supermarkets Traditional groceries Home / Kiosks Stores at petrol stations


Personal Care /
Pharmacies

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 26


EMShopperTrends.qxp 22-09-05 11:51 Page 27

Country Highlights

Estonia Population: 1.3 million

RETAIL STRUCTURE - STORE NUMBERS


Trade Sectors 2002 2003 2004

Modern Grocery Outlets


Hypermarkets 8 12 14
Supermarkets* 118 127 132
(*incl. discounters) 47 44 47
Traditional Grocery Outlets
Large 379 376 320
Medium & Small 1,731 1,669 1,575
Outlets at petrol stations 262 270 288
Kiosks 1,145 913 764
TOTAL GROCERY OUTLETS 3,643 3,367 3,093

Pharmacies 339 399 378


Home & Personal Care stores 494 332 346

TOTAL NON-FOOD STORES 833 731 724

27 Emerging Markets Retail and ShopperTrends 2005


EMShopperTrends.qxp 22-09-05 11:51 Page 28

SHOPPERS’ USAGE OF STORE TYPES IN ESTONIA


% that Spend Most Money v Used in the Last Month
Tallinn

61 62

50
45

28

20 19
13

Hypermarkets Supermarkets Discounters Traditional groceries

Spend Most Used in the Last Month

RETAIL STRUCTURE - VALUE SHARE


Total Estonia

46
43 42
41
37
34

14

10
7
5 4
4 3 4
3 3

Hypermarkets Supermarkets Traditional groceries Home / Kiosks Stores at petrol stations


Personal Care /
Pharmacies

2002 2003 2004

Emerging Markets Retail and ShopperTrends 2005 28


EMShopperTrends.qxp 22-09-05 11:51 Page 31

WORLDWIDE
HEADQUARTERS
ACNielsen
770 Broadway
New York, NY 10003
Tel: (+1) 646 654 5000
Fax: (+1) 646 654 5002

THE
AMERICAS
150 North Martingale Road
Schaumburg,
IL 60173-2076, USA
Tel: (+1) 847 605 5000
Fax: (+1) 847 605 2000

ASIA/PACIFIC
2/F Warwick House,
Taikoo Place
979 King's Road
Quarry Bay,
HONG KONG, China
Tel: (+852) 2802 1111
Fax: (+842) 2564 2097

EUROPE
Centre d’Affairs
Les Collines de Wavre
Avenue Einstein 6- Bat. F
1300 Wavre, BELGIUM
Tel: (+32) 10 23 43 00
Fax: (+32) 10 23 43 01

EMERGING MARKETS
5 Limassol Avenue
1647 Nicosia
CYPRUS
Tel: (+357) 22 886600
Fax: (+357) 22 337289

www.acnielsen.com

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