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EMShopperTrends.qxp 22-09-05 11:51 Page 29
About ACNielsen
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EMShopperTrends.qxp 22-09-05 11:51 Page 30
Contents
Executive Summary
Regional Highlights
• Trade Concentration 3
• Trade Value Share 4
• Modern store density 4
• Modern vs Traditional shoppers 5
• Private label purchase 5
• Key differentiating factor determining store choice 6
Country Highlights
• Hungary 7-8
• Poland 9-10
• Czech Republic 11-12
• Slovak Republic 13-14
• Croatia 15-16
• Slovenia 17-18
• Romania 19-20
• Russia 21-22
• Lithuania 23-24
• Latvia 25-26
• Estonia 27-28
including:
• Retail Structure - Store Numbers
• Shoppers Usage of Store Types
• Share of Trade
Executive Summary
(93% in Hungary and Slovakia, 96% in items and hypermarkets will be used for
Lithuania, 86% in Czech Republic, 78% more 'large scale' monthly shops.
in Poland), the purchase conversion Discounters still have a tough challenge
(ratio of those who have bought Private ahead of them though, as they strive to
Label in the last 4 weeks Vs those who build critical mass and gain consumer
are aware) is low in several countries. In acceptance. The percentage of shoppers
Russia for example, only 55% of those who would not consider shopping at dis-
who are aware of Private Labels have count stores is 30% in Russia and as
purchased in the last 4 weeks. The corre- high as 50% in some Central Eastern
sponding figure for Romania is 36%. It Europe countries. In markets where pri-
appears that consumers have a greater vate label share is typically less than
trust for, and still prefer the prestige of, 10%, discounters are using a combina-
international branded products. tion of branded and private label goods
Conversely, they may not entirely trust to drive their business. This strategy will
the quality of Private Label brands be necessary until such time as private
which are still in their infancy and yet to label products gain greater consumer
gain any real critical mass. acceptance versus branded products, at
which point more manufacturer brands
Nevertheless the future of Private Label are likely to be converted to private
looks healthy as retailers search for ways labels. What then are the key differenti-
to differentiate themselves in the market. ating factors for supermarkets in the
Several international retailers are invest- future if they cannot compete on price or
ing a significant amount of money and location?
energy into building a wide range of
Private Label products - not surprising Modern store formats may be winning
given the huge success they have the grocery battle but they have not won
achieved in their home markets. the hearts and minds of shoppers with
respect to fresh produce, meat and fish.
Specialist stores are still winning the
Store Choice price and quality perception battle in this
highly fragmented supplier base enviro-
Convenience is the key differentiating ment. ■
factor that determines store choice for
shoppers. This is consistent across
Western, Central and Eastern Europe, Revisions to Reported Numbers
and bodes well for the market position- The Share of Trade information in this report is based on
ing of discount retailers, whose 'conve- all FMCG categories tracked by ACNielsen within each
country. In most countries, upwards of 100 categories
niently cheap' formula is outperforming are tracked, including Packaged Food, Impulse Products,
the market in many Western European Household, Toiletries, Dairy and Frozen. Fresh Food is
not included. The categories covered can change over
countries. In Central Eastern Europe, time as ACNielsen increases its coverage, which will
new discount retail players are entering account for changes in the numbers shown in this pub-
lication compared to previous reports.
the market (Lidl), with additional pow-
erhouse players still to come (Aldi). It Occasionally, Store Type definitions are improved to
reflect changing retail environments. These changes will
seems highly probable that in the not too also affect numbers reported year on year.
distant future discounters will be the
store choice for daily/weekly 'top-up'
Regional Highlights
39 38
41 40 62
60 61
59 45
48 47 58
55
50 52 53
53 50 53 53 52
55 54 48
47 46 47 47 57
59 45 59
61 43
41 63 41
39
66 67 66 65 66 37 66
34 34 35 34 34
72 71 33
28 29 75 75
25 79 25
81 21
19
88
91 12
93 9
95
7 97 5
3
02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04 02 03 04
TOTAL Czech Slovak Hungary Poland Romania Croatia Slovenia Russia Lithuania Latvia Estonia
Austria Slovenia Italy Germany Czech Estonia France Lithuania Hungary Croatia Poland Latvia Slovakia Russia Romania
66
61
52
48
39
35 35 36
34 33
28 27
12 13 12
6
Slovenia Lithuania Hungary Latvia Czech Slovak Estonia Poland Romania Russia
2003 2004
WESTERN EUROPE: 50% SALES VALUE FOR THE TOP 3 RETAILERS IN EACH
COUNTRY IS THE NORM
Trade Concentration - Value Share for the top 3 chains (2004)
95
83 83
79 78 78 77
64 62
58 58 55
52 51
35
26
Sweden Norway Nether- Finland Denmark Austria Switzer- France Belgium Great Ireland Germany Portugal Spain Greece Italy
lands land Britain
Regional Highlights
WHERE CUSTOMERS SPEND MOST OF THEIR BUDGET
Shoppers in specified cities
1
7 5 DEFINITION OF SHOPPER TYPES
11 13 16 10 13
19 20 23
Modern vs Traditional vs Mixed Shoppers
24 31
19 32
31 Modern
14
40.5 24
57 34.5 Shoppers who spend over half of their total monthly grocery
49
budget in any modern store type OR Shoppers who have
shopped only at modern store types in the last 4 weeks
Traditional
70 69 56 68
63 63
56 Shoppers who spend over half of their total monthly grocery
46.5
budget in any traditional store type OR Shoppers who have
46.5
35 shopped only at traditional store types in the last 4 weeks
33
Mixed
Shoppers who spend less than half of their total grocery
Czech Slovak Hungary Poland Romania Croatia Slovenia Russia Lithuania Latvia Estonia
budget at any modern or traditional store type and regularly
use both
54 55
45
30
16
Conversion Ratio
(Aware to buying) Czech Slovak Hungary Poland Romania Croatia Slovenia Russia Lithuania Latvia
84% 91% 84% 83% 36% 76% 93% 55% 95% 78%
Country Highlights
54
36
34
24 23 24
11
49.2
45.7
43.9
28.4
26.1
24.2 24.1 23.7
22.3
4.3 4.1 4
Country Highlights
72
62
51
41
34
23
13
7
Hypermarkets Supermarkets Discounters Traditional groceries Fruit & Veg, Meat & Fish
60.3 60.4
57
20.8
18 18.2 18.2 17.2
16.4
5.3 4.2 4
Country Highlights
Czech
Republic
Population: 10.2 million
78
62
42
40
35
31
24
6
1
32 32
31 31
29 29 29
27 27
12
11
10
Country Highlights
Slovak
Republic
Population: 5.4 million
79
76
47
32 31
20
59
52
48
45
41
33
8 7 7
Country Highlights
81
70
61
44
42
26
17
11
Hypermarkets Supermarkets Traditional stores Meat & Fish shops Fruit shops
72
64.5
56
37
33.5
25
7
3 2
Country Highlights
55 56
36
33
32
27
19
62
55
46
44
37
27
11 10
8
Country Highlights
88
60
50
41
27
23 21
20
10 12
Hypermarkets Supermarkets Discounters Traditional groceries Open markets Fruit & Veg, Meat & Fish
88 87
79
19
7 9
5 4 2
Country Highlights
68
56 55
45
31
26
16 17
14 15
50 49
47
32
25
18
15
13
12
9
8
5 6
3 3
2
Country Highlights
98
76
60
50
17
46.5 46.5
42
40
38 37
13
9.5
5 4 4.5 4.5
3.5 2.5
1.5 2
Country Highlights
91
63
58
51
18
58
55.5
51
25 26
21
16.5
12
8 9
4 2.5 3 3 2.5 3
Country Highlights
61 62
50
45
28
20 19
13
46
43 42
41
37
34
14
10
7
5 4
4 3 4
3 3
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