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Journal of Computing and Innovation (JCI) Vol 2 Issue 1 (June 2018) P a g e | 16

Development of Human Resource Information System:


201 Files of Leyte Normal University

Gia Grace M. Abatayo, Celestial G. Camiller,


Yrica Linnette C. Rapada, and Rommel L. Verecio

Leyte Normal University


Philippines

ABSTRACT
The Development of Human Resource Information System: 201 Files of
Leyte Normal University digitalized the current process of storing,
retrieving and organizing the records of employees in the university.
Quantitative and Qualitative type of research methodology was employed
which includes observations and interviews. Participants involved were
the LNU employees and the Head of Records Management Office. It was
found out that the Human Resource Management Office of Leyte Normal
University experience problems related to the manual process for storing,
organizing and maintaining the 201 Files of employees. The system was
evaluated using the ISO 9126, a set of software quality metrics. The
results showed that the development of a system provides a more secure,
well-organized, and easy processing of data resulting in efficient and
effective service to the clientele of the university.

Keywords: Human Resource Information System, HRIS, 201 Files, ISO


9126, HRMO
1.0 INTRODUCTION administration of having a better
implementation of record keeping.
Information has always been an
The creation, storage, retrieval, use,
organization's central resource. Initially,
and destruction (or permanent archival
storing of records were paper-based.
retention) of information of all types and in all
However, the requirements for managing
media is an increasingly difficult challenge for
and storing documents have been rapidly
businesses and government organizations.
evolving both for individuals and
Despite the application of information
organizations. The growing information
technology, the mounting rise of "paperwork"
about technology gave an idea to the
requirements continues to accelerate. In

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today's corporate volatile environment, in records keeping to improve the services


records management is just not optional. In they give to the institution. The HRMO
fact, records management work all day every maintains a complete, up to date, organized,
day for every unit in those organizations that and reliable data on each personnel and
adopt a comprehensive records faculty of the university. There are numerous
management program (PRISM International, records already stored in the office placed in
2016). filers and cabinets, needs to be kept safe for
To reduce the routine transaction and further reference to render excellent service
traditional Human Resource activities and to to the university. Access to records is strictly
deal with the complex transformational ones, limited. Files can only be accessed by
the organizations began to electronically designated persons who will be held
automate many of these processes by responsible for the keeping of the
introducing specialized HRIS (Human documents. With the help of a proper
Resource Information System) or HRMS information system, the records officer can
(Human Resource Management System). assure the ease of accessing needed
Human Resource Information System refers information in the quickest possible time.
to the systems and procedures at the The problems that the HRMO is
intersection between HRM (Human currently encountering is that they are still
Resource Management) and Information using a manual process which consists of
Technology (Aaron, 2015) filers, documents, and shelves that gives
According to Saleem (2012), a staff a hard time in retrieving requested
human resource information system (HRIS) documents. Also, there is a problem with the
defined as a computer-based application for safekeeping of records. Since the office is
assembling and processing data related to open to all, the security and retrieval of files
the human resource management (HRM) are at stake. This study is conducted to
function. As in other types of information provide solutions to the existing problem of
systems, an HRIS consists of a database, the HRMO of Leyte Normal University,
which contains one or more files in which the particularly in identifying, storing, retrieving
data relevant to the system maintained, and and tracking of the data when needed.
a database management system, which
provides the means by which users of the 2.0 FRAMEWORK
system access and utilize these data. This study anchored on the following
The Human Resource Management theories.
Office of Leyte Normal University is involved

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The Records Continuum Theory, an integration of the responsibilities between


Diffusion of Innovation Theory and Big records managers and archivists. When
Buckets Theory as a basis for managing an duties are separated then digital records
organization’s digital records. These theories documenting essential transactions may
indicate the principles and practices that never be created, fully documented or
guide for the Development of HRIS: 201 Files survive. As Shepherd and Yeo (2003) argue,
in LNU. The Records Life Cycle the lifecycle theory still offers a useful
Theory, developed at the National Records framework from which to assess how records
and Archives Administration of the United are managed in practice in an organization.
States of America in the 1930s, is based on The lifecycle theory is therefore still relevant
the concept that a record has a life (Penn, to the HRMO since manual systems are still
Pennix & Coulson, 1994). The lifecycle prevalent, and paper records continue to
approach to records divides the reproduction grow, even with increased use of ICTs, as it
of document into stages, that is, a record is will be discussed later in this study. It could
born (created), it lives (used and maintained) look at as an additional strategy to rely on for
and it ‘dies’ (disposed of) (McLeod & Hare, assessing how records are managed in the
2006). Other scholars like Yusuf and Chell HRMO.
pointed out that the records lifecycle theory The Big Bucket Retention Theory
could not be used in managing digital records explains how a lot of records will be group
and needed to be replaced by a model which into series or bucket in such a way that
appropriately reflected the special records that have similar characteristics will
characteristics of digital records (Yusuf & be placed together for easy retrieval and use
Chell, 2000). Records Continuum Theory is (Cisco, 2008). In theory, the big bucket
situated within a continuum framework which approach should greatly simplify records
recognizes a record as part of a business retention, thus improving employee
process that begins with the record’s creation compliance and reducing the risk of
and continues through its use at all stages of mismanaged files. Hence, this will help the
its existence (Shepherd & Yeo, 2003). The proposed system maintain and organize the
theory aims to provide a model with which to 201 files of the LNU HRMO.
understand records and recordkeeping Diffusion of Innovation theory (1995)
processes, regardless of form and situation, is used as the theoretical framework to
and from which practices for recordkeeping support this study's purpose of generating
in digital environments may be developed evidence that can be applied to best practice
(McKemmish et al., 2006). It is based upon for the records management in HRMO

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implementations and innovations. Diffusion Management Office regarding the 201 Files
of Innovations theory seeks to explain the and preparing for the initial interview with the
spread of new ideas and technology head of HRMO. The researchers devised a
throughout a culture (Rogers, 1995). The list of questions regarding the process and
Theory of Innovation will guide the essential information needed to develop the
researchers to assess the current status of proposed system.
HRMO in the research locale and introduce
new technologies to improve the way of
storing and organizing the 201 files. The
researchers will seek to establish a new
method of records management that will
make use of modern equipment.

3.0 THE STUDY


The Systems Development Life
Cycle (SDLC) is the process of
understanding how the proposed system 3.2. Planning and Requirements
was developed and delivered to the users. From the interview, the researchers
The method including the planning, analysis, determined the existing process and the
design, and implementation is the result of a problems encountered by the HRMO
high-quality system that meets user’s regarding on record keeping and maintaining
expectations. The most commonly used the 201 Files. Planning what could be the
SDLC for an evolutionary approach is the features of the proposed system to possibly
iterative model. Its process starts with a solve the minor or major problems of the said
simple implementation of a small set of the office, as the time-consuming way of finding
software requirements and iteratively a specific document of a particular employee
enhances the developing versions until the in the 201 Files cabinet. Having such
complete system is implemented and ready additional functions that will help and
to be deployed. minimize the effort of the employees, like
3.1. Initialization providing announcements on the dashboard
The initialization phase includes the of every user, excluding the data encoder.
brainstorming of the researchers regarding
on what the possible problems were
encountered by the Human Resource

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The design stage started from


selecting the methodology for development
(SDLC), which is the iterative model, and
making the different diagrams needed for the
graphical representation of the system
especially the context diagram and the data
flow diagram, which are used for describing
the design of the system. Context diagram
presents the graphical overview which
shows its boundaries, and information flows
between the entity and the system. In the
proposed system, the context diagram and
data flow diagram was composed of four
sources, which are the user accounts of the
system – the admin, employee, data encoder
and MIS. Its arrows are labeled with its
corresponding data which represents what
data are going to carry on that process.

3.4. Application
After planning of what the system will
be, gathering its requirements, having such

3.3. Analysis and Design system reviews and designing the system

In the analysis stage, the researchers regarding its process and database design,

had a system review for those techniques the researchers started working the system

and tools used in developing a system for the by coding it in a specific software (Sublime

201 files such as an object-oriented Text) and implementing all the process on

database, programming languages, and the diagrams. To lessen the level of difficulty

other related systems about human resource at this stage, the researchers divide their

information system. By this stage, it will help members into two: one group will work on the

the implementation stage to enhance the back-end, and the other will be on the front-

quality of the system. end. To ensure that we implemented all the


process in both back-end and front-end.

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3.5. Testing 3.7. Deployment


Once the current build iteration has From evaluating all the functionality,
been coded and implemented, the prototype usability and efficiency of the proposed
of the system will undergo a series of testing system, now is the time that the researchers
procedures to identify and locate potential will deploy the system to the client. The
bugs of issues that have cropped up. The researchers will be the one to orient the
researchers decided to have two types of clients and its users about the system. The
testers: the programmer and the security and maintenance of the system
respondents. The programmer tester will should be applied to the system to work
check if there are bugs in the system so that correctly.
he will easily locate where the bugs are since
The MIS office will be in charge of
he is the one who codes the system. The
maintaining the system and solving errors
respondent tester will check if the system is
that could show up during or after the
user-friendly and if the implementation of the
deployment since the MIS officers know to
process lacks or not. Since they are the one
program. The MIS will take responsibility of
who will use the system, deserved to be
database backup and restore to avoid loss of
recognized in the making of the system. In
data in the system. Also, it is their job to input
every tester, there is a documentation of
all necessary information needed by the
what are the working and the failure parts of
system provided by the admin like managing
the system.
the document types, other user accounts, the
3.6. Evaluation status of employment, announcements, and
The ISO 9126 will be used in this designations.
phase to evaluate the software standards
4. RESULTS AND DISCUSSIONS
that will assess the systems functionality,
reliability, usability, efficiency, A total of thirty (30) employees from

maintainability, and portability from the different offices of Leyte Normal University

feedback of the users. The researchers will served as respondents of the study.
examine where the project is at, where it Questions were based on ISO 9126 and
needs to be, what can or should change, and categorized into six that would determine the

so on. From the documentation of the testing systems’ functionality, usability, reliability,

stage, this will help the researchers on what efficiency, maintainability, and portability.

part of the system that needs to be solved, The five-point Likert Scale is used to

changed or improved to come up with the avoid respondents’ confusion and accurate

desired output.

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comparison for every question given in the


evaluation. Table 3.1 showed that respondents
The researcher used the formula expressed themselves as Fully Functional
with a mean of (n=30; M=4.57) on the
𝑥̅ = ∑ 𝑓𝑤/𝑛 in computing the mean.
statement “The system can perform the
Where: tasks required.” This was followed by a mean
of (n=30; M=4.50) with the statement “The
̅ is the computed mean
𝒙
results were as expected.” Meanwhile, the
∑ 𝒇𝒘 is the sum of all the scores in the set
least mean is (n=30; M=4.0) with the

𝒏 is the total numbers of respondents statement “The system can interact with
another system” interpreted as Mostly
The responses from the Functional. Further, the overall mean of 4.34
questionnaire were analyzed using which is expressed by respondents as Fully
descriptive statistics. This was used to Functional implied that the developed
determine the respondent’s evaluation of the system is in complies with the functionality
system that the researchers developed. The expected by the respondents. According to
scale below was used as an indicator to P. Kotze et al. (2010, p.3), functionality is the
determine the qualitative description. capability of the software to provide functions
which meet the stated and implied needs of
Table 3.0: Qualitative Description per users under specified conditions of use
Functionality Indicator which can be applied as a result in the table.
Hence, the system can comply with the
requirements of ISO 9126 concerning its
functionality.
Table 4.0: Qualitative Description per
Usability Indicator

Table 3.1: Functionality Indicators

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Table 4.1: Usability Indicators Table 5.0: Qualitative Description per


Reliability Indicator

It can be gleaned from Table 4.1 that


respondents expressed themselves as Very Table 5.1: Reliability Indicators
Usable with a mean of (n=30; M=4.83) on the
statement “The user learn to use the system
easily” followed by the statement “The user
comprehend how to use the system easily”
with a mean of (n=30; M=4.77) were
respondents expressed themselves as also
Very Usable. The least among the indicators,
respondents expressed themselves as
Mostly Usable with the mean of (n=30;
M=4.03) on the statement “The Interface
looks good.” Further, the overall mean of
Table 5.1 showed that respondents
4.51 as “Very Usable” implies that
expressed themselves as Mostly Reliable on
respondents deemed it necessary and
all indicators. The overall mean of 3.86 which
reasonable regarding its system usability. As
is Mostly Reliable implied that respondents
stated in the ISO 9126 (ISO 9126 – 2, 2001),
believed that the data generated in the
usability is the capability of the software
system could be trusted with accuracy and
product to be understood, learned, used, and
efficiency. Reliability characteristic allows
attractive for the user, when used under
concluding how well software maintains the
specified conditions.
level of system performance when used
under specified conditions, as mentioned by
Lincke and L¨owe (2007). Further, it conveys

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that the system complied with the ISO 9126 Table 7.0: Qualitative Description per
regarding reliability. Maintainability Indicator
Table 6.0: Qualitative Description per
Efficiency Indicator

Table 7.1: Maintainability Indicators

Table 6.1: Qualitative Questions and


Description about Efficiency

Table 7.1 shows that the highest


Table 6.1 showed that respondents mean is (n=30; M=4.17) with the statement
expressed themselves as Mostly Efficient on “The software can be tested easily” and
all indicators. The overall mean of 3.76 which followed with the statement “The software
is Mostly Reliable implied that respondents can continue functioning if changes are
believed that the system performance is at its made” while the least is (n=30; M=3.60) with
efficiency. As stated by P. Kotze et al. (2010, the statement “The faults in the system can
p.3), efficiency is the capability of the be easily diagnosed” with all of this indicator
software product to provide desired were expressed by the respondents as
performance, relative to the number of Mostly Agree. According to Lincke and Lowe
resources used, under stated conditions. (2007), the maintainability characteristic
Further, the system is in compliant with ISO allows concluding how well software can be
9126 when it comes to efficiency. maintained. Hence, this will be used for
assessing, controlling and predicting the

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effort needed to modify the software product. data implied that both respondents agree
Thus, the respondents believed, and it that the systems developed are compliant
implied that the system complies with the regarding portability based on ISO 9126
ISO 9126 regarding maintainability. standards.

Table 8.0: Qualitative Description per Developed Software


Portability Indicator.

Table 8.1: Portability Indicators


Figure 2: Login Page
Figure 2 shows that there is secure access
to the system. The software has a login page
where the user input their registered
username and password to the system to
prevent unauthorized access to the system.

As shown in Table 8.1 it can be


gleaned that administrators expressed
himself as Strongly Agree with a mean of
(n=1; M=5.0) with both statements as “The
software can be installed easily” and “The Figure 3: Upload Document
software can easily replace other software.” Figure 3 shows that the user can upload the
Moreover, the statement “The software scanned 201 files of the old and new
adapt to other environments” obtained a employees of LNU. The document will then
mean of (n=30; M=4.17) were respondents be renamed according to the owner of the
expressed themselves as Mostly Agree. The document and the time that it was submitted.

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Figure 5), the user can view the PDF file


format of the document.

Figure 4: View Documents by Category


Figure 4 shows that the user can view the
documents uploaded by its category (e.g., Figure 7: Computer Generated Forms
PDS, PDF, SALN, and Medical Certificate). Figure 7 shows the list of computer-
generated forms that was provided by the
system. The user can update and view the
document.

Figure 5: View All Documents


Figure 5 shows the list of employees who
have a document of a specific category.
There the user can sort the table and search
for a particular employee. Figure 8: Update Computer Generated
Form
Figure 8 shows the computer generated form
of a specific document, which contains
validation on every input type.

Figure 6: View Particular Document


Figure 6 shows that upon clicking the view
button of a specific employee in the list (see

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the advantage to the University for being


economical, efficient and effective.

7.0 REFERENCES

Cisco, S. (2008). Big buckets for simplifying


records retention
schedules. Information Management
Journal, 42(5), S3-S3.
ISO 9126-2. ISO TR 9126-2: Software
Figure 9: The Printable format of the Form engineering—Product quality—Part
2: external metrics. Geneva:
Figure 9 shows the printable format of the International Organization for
computer-generated form. Standardization (ISO); 2001.
Kotze, Paula et al. (2010, p.3) ISO 9126
external systems quality
5.0 CONCLUSION characteristics, sub-characteristics,
and domain-specific criteria for
The researchers believed that the evaluating e-Learning systems.
developed Human Resource Information Retrieved from:
http://hufee.meraka.org.za/Hufeesite
System: 201 Files of Leyte Normal University /staff/the-hufee-group/paula-kotze-
is a necessity to the HRMO. Problems 1/publications/SACLA%202010%20
paper%20Final.pdf
related to storing, tracking, safekeeping, Lincke, R., & Lowe, W. (2007).
security and retrieval of documents were Compendium of software quality
standards and metrics–Version
given a solution. Further, results showed 1.0. Ruediger Lincke, 1-129.
that the developed system offers a more McKemmish, S., Acland, G., Ward, N., &
Reed, B. (2006). Describing records
secure, well-organized, and secure in context in the continuum: the
processing of data resulting in efficient, Australian Recordkeeping Metadata
Schema. Archivaria, 48.
effective, economical and productive service McLeod, J., & Hare, C. (2006). How to
to the clientele of the university. Manage Records in the e-
Environment. Psychology Press.
6.0 RECOMMENDATION Mulyanyuma, Aaron, (2015). The Impact of
ICT on Human Resource
The researcher as a result of this Management. Retrieved from
recommends to the Human Resource https://www.linkedin.com/pulse/impa
ct-ict-human-resource-management-
Management Office of Leyte Normal mulyanyuma-aaron-aaron
University for the use of the newly developed Penn, A., Pennix, G. B. and Coulson, J.
(1994). Records Management
system immediately for more significant Handbook. 2nd ed. England: Gower
benefits, effects and improvement in dealing Publishing Co, p.9.
PRISM (Professional Records & Information
with transactions of its employees. Services Management)
Furthermore, it is a system which provides International,(2016). Retrieved from
http://www.prismintl.org/Buy-From-a-

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Journal of Computing and Innovation (JCI) Vol 2 Issue 1 (June 2018) P a g e | 28

PRISM-Member/Free-
Resources/why-records-
management.html
Rogers Everett, M. (1995). Diffusion of
innovations. New York, 12.
Saleem, I. (2012). Impact of Adopting HRIS
on Three Tries of HRM: Evidence
from Developing Economy.
Shepherd, E., & Yeo, G. (2003). Managing
records: a handbook of principles
and practice. Facet publishing.
Yusof, Z. M., & Chell, R. W. (2000). The
Records Life Cycle: an inadequate
concept for technology-generated
records. Information
development, 16(3), 135-141.

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