1.

A team can only be a team when:

A. People know each other and willingly form a group
B. Team members are independent
C. Group members share information and support each-other
D. Team members are familiar.
Answer: C.

2. Effective teams:
A. Play the politics better than other teams
B. Have more power
C. Do not tolerate failure
D. none of the above

Answer: D

3. The Five stages of team formation are:

A. Norming, storming, forming, performing, adjourning

B. Forming, storming, norming, performing, adjourning
C. Founding, storming, norming, performing, adjourning
D. Forming, staining, norming, performing, adjourning

Answer: B.

4. Key ingredients for accountability and engagement in a team are:

A. Team members’ emotional intelligence
B. Energy of team members and their attitude
C. Clarity of individual goals
D. The social networks in the team
Answer: B
5. Diversity in teams are caused by
a) Religion
b) The culture in the team
c) Gender ratio’s
d) Educational backgrounds
A. a, b&c
B. b, c&d
C. a, c&d
D. b.
Answer: C

6. People who are confident in themselves are _______ _______ in

leadership and sales positions.
A. emotionally insecure
B. more effective
C. less effective
D. more dissatisfied

Answer: B.

7. Your body image, or your perception of your body, also contributes to

your self-concept. Having a __________body image is related to feeling
confident in jobs where customer contact is required.
A. Neutral
B. Positive
C. Unfavorable
D. Negative
Answer: B.
8. Being prepared does not help the presenter to:
A. Deal with speech anxiety effectively
B. Identify redundancies and clinches used during the presentation
C. Develop the required confidence
D. Seek precise and relevant examples and illustrations.

Answer: B.

9. During an oral presentation …………….is the stage where you tell the
audience, the aim of your presentation.

A. Background

B. Introduction

C. Conclusion

D. Question session

Answer: B.

10.Which of the following is not one of the functions of ‘introduction’ in an

oral presentation?
A. Introduce the subject
B. demotivate the audience
C. Establish the credibility
D. Preview the main ideas
Answer: B

11.Visual aids may not ………..

A. Serve as speech notes to emphasize and clarify the main points of the
presentation
B. Help focus on the theme of the presentation
C. Help recall related information from personal knowledge and experience
D. Make the audience more interested in what is being said
Answer: C.
12. In an oral presentation, the listeners can clarify their doubts in the
…………session.

A. Introduction

B. Description of methods and results

C. Conclusions, suggestions and summary

D. Audience questions

Answer: D.

13. The main purpose of group discussion is to measure:

A. Knowledge

B. Personality

C. Group communication skills

D. Leadership skills

Answer: C.

14.Group Discussion is a Group Activity in which the success of the group

depends on……
A. The group Size
B. The involvement of each member of the Group
C. The nature of the group members
D. The topic
Answer: B.
15. Group Discussion in selection process can be defined as a/an………….
A. Informal discussion
B. Formal Discussion
C. Casual Discussion
D. Sporty Discussion
Answer: B.

16.The role of the ‘Initiator’ in Group Discussion is to………

A. ask questions related to the topic

B. Encouraging silent members
C. Tries to develop someone’s idea
D. Start the topic of discussion
Answer: D.

17. A candidate in Group Discussion should not be a…..

A. Clarifier
B. Energizer
C. Dominator
D. Harmonizer
Answer: C.

18. In a successful group Discussion a candidate should

A. Encourage personality conflicts

B. Maintain a friendly attitude
C. Push the GD too fast
D. Try to be the centre of attention all the time
Answer: B
19. Which of the following may not be a positive factor during a group
discussion?
A. Passive listening
B. Ability to correlate facts with your experiences
C. Analytical Skills
D. Effective use of Body language
Answer: A

20.Every Group discussion must end with:

A. Some positive conclusion
B. Conflict
C. Incomplete Thought
D. A consensus
Answer: A. Some positive conclusion

21.Teamwork;

a. Divides the task.

b. Multiplies the success.
c. is an ability to work together
d. is collection of individual goals & achievements.

Answer: d. is collection of individual goals & achievements.

22.Team stands for;

a. Today everyone accelerate more
b. Together everyone achieves more
c. Together each can achieve more
d. Today everybody can achieve more

Answer: b. Together everyone achieves more

23.A team is;
a. Two or more individuals with a high degree of interdependence geared
toward the achievement of individual goals
b. Two or more individuals with a high degree of interdependence geared
toward the achievement of common goals
c. Two or more individuals who takes decisions for their benefits
d. Two or more individuals who work for social & ethical responsibility

Answer: Two or more individuals with a high degree of interdependence

geared toward the achievement of common goals.

24.Teams must avoid;

a. replication of tasks
b. Flat hierarchical structure
c. Healthy communication among the members to avoid gossips & rumors
d. Group discussion

Answer: a. replication of tasks

25.All of the following statements help to explain the current popularity of

teams except:

a. Teams are a way to better utilize employee talents.

b. Teams can quickly assemble, deploy, refocus and disband.
c. Teams expertly focus on individual performance.
d. Teams typically outperform individuals when tasks require multiple
skills, judgment, and experience.

Answer: c. Teams expertly focus on individual performance.

26.You are a member of a work team whose goal is to improve the efficiency of
the production process. Your team is best described as:

a. production-oriented
b. Problem-solving.
c. Self-managed
d. Cross-functional.

Answer: b. Problem-solving.

27.Teams are employees from about the same hierarchical level, but from
different work areas, who come together to accomplish a task.

a. Problem-solving
b. Cross-functional
c. Re-engineering
d. Work-related

Answer: b. Cross-functional

28.Which of the following is not useful in building trust in a team?

a. Demonstrate that you’re working for others’ interests as well as your

own.
b. Keep your feelings to yourself.
c. Show consistency in the basic values that guide your decision making.
d. Demonstrate competence.

Answer: b. Keep your feelings to yourself.

29.In order to reinforce team effort and commitment, managers should consider
the use of:
a. Individual performance evaluations.
b. Flexible benefits.
c. Recognition and small financial rewards.
d. Fixed hourly wages.

Answer: c. Recognition and small financial rewards.

30. Successful teams translate their _______ into specific, measurable, and
realistic performance goals.
a. Skills

b. Knowledge

c. Common purpose

d. Roles

Answer: c. Common purpose

31. ___________is a characteristic of high performance teams where members

believe in the integrity, character, and ability of each other.

a. Trust
b. Loyalty
c. Reliability
d. Openness

Answer: a. Trust

32.When managing a diverse team, it is important to keep in mind that:

a. Diverse groups are generally

b. Communication should be easier because the group is diverse
c. The group may be less open to new ideas because of its diversity
d. The lack of a common perspective in the diverse team

Answer: d. The lack of a common perspective in the diverse team

33.The challenge of creating team players will be greatest where the national
culture is:

a. Competitive
b. Cooperative
c. Pluralistic
d. Individualistic

Answer: d. Individualistic
34.What should group members do to maintain healthy work culture?

1. Speak positively about each other and about the organization at every
opportunity.
2. Maintain a positive attitude no matter what the circumstances.
3. Throw away the weak team members as they disturb the balance of the
team.
4. Look for ways to make ideas work – not for reason they will not

a. Only 1 & 4
b. All the above
c. 1,2 & 4
d. 1,2 & 3

Answer: c.1, 2 & 4

35.Group discussion is a process where exchange of _________ & _________

are discussed upon.
a. Research papers & database
b. Ideas & opinions
c. Previous experiences & Leadership styles
d. Motivational factors & prejudices

Answer: c. Previous experiences & Leadership styles

36.Which among the following is not an important factor in GD?
a. Communication Skills
b. Leadership skills
c. Career achievements & academic performance
d. Subject knowledge

Answer: c. Career achievements & academic performance

37.Why do companies conduct group discussion?

a. Analytical skills plays vital role in group discussion.

b. It shows the candidates strengths & weaknesses.
c. To shortlist minimum candidates for next round.
d. To watch the candidates physical appearance.

Answer: b. it shows the candidates strengths & weaknesses.

38. What affects the confidence building?

a. Parent’s attitude in early childhood of the person

b. Continuously underestimated by others
c. Lacking in skills
d. All the above

Answer: d. All the above

39. Self-defeating thought pattern is one of the basic reasons behind;

a. Motivated Life
b. Poor self-confidence
c. Client’s feedback
d. Major achievements

Answer: b. Poor self-confidence

40. How to build self-confidence?
a. Emphasize strengths
b. Take risks
c. Self-evaluate & Improve problem solving ability
d. All the above

Answer: d. All the above

41.Reading out a presentation is

a- Dull

b- Not allowed

c- Allowed

d- Helpful

Ans- (A) Dull

42. To select content of your presentation is a form of

a- One way communication

b- Two way communication

c- Intrapersonal communication

d- Group communication

Ans- (B) Two way communication

43.The three major elements of presentation don’t include

a- Audience

b- Presenter

c- Visual aids

d- Content

Ans- (C) Visual aids

44. Presenter acts as

a- supporter of the information

b- Medium of information

c- Advocate of the information

d- Adverse the information

 Ans- (C) Advocate of the information

45. Which style of the leadership characterized by superiority, giving orders

and exercising control over group members-?

a- Authorization

b- Democrat

C-management

d- None of the above

Ans- (A) Authorization

46. A group leader who is objective, encourages group discussion and guide is

a- Laissez- faire leader

b- Transformational leader

c- Democratic leader

d- Authorization leader

Ans- (C) Democratic leader

47. Which of the following suggestion is essential for a small group to

function?

a- clear goal

b- Agreement along members

c- Elected leader

d- Firm agenda

Ans- (A) clear goal

48. To be able to give a good presentation a full rehearsal is

a- Optional

b- Audience based

c- Useless

d- Necessary

Ans- (D) Necessary

49. Written communication provides

a- Maximum satisfaction

b- Improves inter-organizational efficiency

c- Enhances image of the organization

d- All of the above

Ans- (D) All of the above

50. The writing style should be

a- Natural

b- Conversational

c- Unpretentious

d- All of the above

Ans- (D) All of the above

51. Group discussion evaluates

a- only knowledge

b- Only leadership potential

c- Only communication skills

d- Combination of all three

 Ans- (D) Combination of all three

52. The qualities that the Interviewer looks for in a candidate is

a- smart appearance

b- Maintenance of decorum and polite behavior

C-good communication skill

d- All the above

Ans- (D) All the above

53. Expression involves

a- application of right tone

b- Voice modulation

c- Articulated speech

d- All the above

Ans- (D) All the above

54. A debater must possess the following skills

a- clarity of thought

b- Consistent and well formed argument

c- Convincing expressions

d- All the above

Ans- (D) All the above

55. The entire impression or credit in group discussion is depend on

a- only verbal communication

b- Only non-verbal communication

c- Both verbal &Non verbal

 d- None of the above

Ans- ( C) Both Verbal & Non verbal

56. Which is not an essential of a good business letter?

a- Clarity

b- Conciseness

c- Ambiguous and too technical

d- Completeness

Ans- (C) Ambiguous and too technical

57. Experimental team building focused on

a- personal awareness

b- Team behavior

c- Personal story telling

d- Key performance areas

Ans- (B) Team Behaviour

58. Innovation in team is largely dependent on

a- IQ of team members

b- Personality types in the team

c- Team culture

d- Having clear rules

Ans-(C) Team culture

59. Which of the following is the strategy for team building?

a- Establishing common goals

b- Find occasion to celebrate

c- Recognize effort

d- All the above

Ans- (D) All the above

60. Which of the following is not a competency of a leader

a- leading the organization

b- Leading oneself

c- Leading others

d- Leading one by one

Ans- (D) Leading One by one