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PREFERRED TRAVEL AGENT SPECIAL OFFER

June 2018 Edition

TABLE OF CONTENTS

• Rates & Seasonality Pages 02 & 03


• Rooms Description & Capacity Pages 04 & 05
• Children Policy Pages 05 & 06
• Meal Plans Description Page 06
• House Rules & Policies Pages 06 & 07
• Booking Procedures Page 07
• Contacts Page 08

Periods Index From-Till From-Till From-Till

From 23.06.18 DATE (1) DATE (2) DATE (3)


Till 31.12.18
Shoulder Season 23.09.18-20.12.18
Period A – Page 02
Peak Period 17.08.18-25.08.18 28.12.18-31.12.18*
Period B – Page 02
High Demand Periods 23.06.18-16.08.18 26.08.18-22.09.18 21.12.18-27.12.18*
Period C – Page 03

Preferred Travel Agent Rate - Local Market – JUN 18 - DEC 18 – EDITION2 – ISSUED JUN.18
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Shoulder Season / Period A
23.09.18 - 20.12.18

Standard Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
1800 2100 2850
Single Half Board Double Half Board Triple Half Board
1600 1800 2450
Superior Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2000 2300 3050
Single Half Board Double Half Board Triple Half Board
1800 2000 2650
Deluxe Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2200 2500 3250
Single Half Board Double Half Board Triple Half Board
2000 2200 2850
Chalet / Family Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2400 2700 3450
Single Half Board Double Half Board Triple Half Board
2200 2400 3050

Peak Period /Period B


17.08.18-25.08.18
28.12.18-31.12.18*

Standard Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2600 2900 3900
Single Half Board Double Half Board Triple Half Board
2400 2600 3500
Superior Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2800 3100 4100
Single Half Board Double Half Board Triple Half Board
2600 2800 3700
Deluxe Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
3000 3300 4300
Single Half Board Double Half Board Triple Half Board
2800 3000 3900
Chalet / Family Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
3200 3500 4500
Single Half Board Double Half Board Triple Half Board
3000 3200 4100

Preferred Travel Agent Rate - Local Market – JUN 18 - DEC 18 – EDITION2 – ISSUED JUN.18
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High Demand Periods / Period C
23.06.18-16.08.18
26.08.18-22.09.18
21.12.18-27.12.18*
Standard Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2300 2600 3500
Single Half Board Double Half Board Triple Half Board
2100 2300 3100
Superior Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2500 2800 3700
Single Half Board Double Half Board Triple Half Board
2300 2500 3300
Deluxe Room Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2700 3000 3900
Single Half Board Double Half Board Triple Half Board
2500 2700 3500
Chalet / Family Single Premium Soft All Inclusive Double Premium Soft All Inclusive Triple Premium Soft All Inclusive
2900 3200 4100
Single Half Board Double Half Board Triple Half Board
2700 2900 3700
RATES DESCRIPTION:
- This offer is valid for groups and/or partners with high monthly turnover (150+ room nights)
- Accommodation rates are per room per night, other supplements are per person per night
- Applied to Egyptians & Foreigners with valid residency documents
- Quoted & payable in Egyptian pound, including service charge & taxes
- Grand Suite Supplement L.E 1300 per night on top of Standard Room rate
- Deluxe Suite Supplement L.E 2000 per night on top of Standard Room rate
- All prices are commissionable at 08%
- All bookings should be confirmed in writing by concerned department/s (sales or reservation)
* Compulsory Christmas dinner supplement on December 24th is EGP 1500 per person
* Compulsory New Year Gala Dinner supplement on December 31st is EGP 2200 per person

ROOMS DESCRIPTION & CAPACITY:


STD: - Standard Room – Garden View
Tea & Coffee Tray with daily refill and mineral water
37 SQM King bed or 2 Twins Beds
Electric Kettle
Maximum occupancy 3 guests
Individual AC control Safe Deposit Box
Maximum Adults 3
Private Balcony or Terrace Mini Bar Hair Dryer
Garden View Satellite TV Shaver Plug

Preferred Travel Agent Rate - Local Market – JUN 18 - DEC 18 – EDITION2 – ISSUED JUN.18
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SUP: - Superior Room – Pool View or Side Sea View
Tea & Coffee Tray with daily refill and mineral water
37 SQM King bed or 2 Twins Beds
Electric Kettle
Maximum occupancy 3 guests
Individual AC control Safe Deposit Box
Maximum Adults 3
Private Balcony or Terrace Mini Bar Hair Dryer
Side Sea View or Main Pool View
Satellite TV Shaver Plug
Connected Rooms available

DLX: - Deluxe Room – Sea View


Tea & Coffee Tray with daily refill and mineral water
47 SQM King bed or 2 Twins Beds
Electric Kettle
Maximum occupancy 4 guests
Individual AC control Safe Deposit Box
Maximum Adults 3
Private Balcony or Terrace Mini Bar Hair Dryer
Front Sea View or Main Pool View
Satellite TV Shaver Plug
Connected Rooms available

CHL: - Chalet or Family Room – Garden View or Relax Pool View


King bed or 2 Twins Beds Tea & Coffee Tray with daily refill and mineral water
53 SQM
Living area with sofa bed Electric Kettle
Maximum occupancy 4 guests Safe Deposit Box
Individual AC control
Maximum Adults 3 Wi-Fi connected (subject to charge)
Private Balcony or Terrace Mini Bar Hair Dryer & digital scale
Shaver Plug & Makeup Mirror
Garden View or Relax Pool View
Satellite LCD TV Bathrobe & slippers
Non-Smoking
Ironing board & iron

Jr. SUI: -Junior Suite – Sea View / Patio View / Garden View / Main Pool View
King bed
Tea & Coffee Tray with daily refill and mineral water
53 SQM Living area with sofa bed
Electric Kettle
Dining Table
Maximum occupancy 4 guests
Individual AC control Safe Deposit Box
Maximum Adults 3
Private Balcony or Terrace Mini Bar Hair Dryer
Shaver Plug
Sea View or Main Pool View Satellite LCD TV Bathrobe & slippers
VIP Amenities

Preferred Travel Agent Rate - Local Market – JUN 18 - DEC 18 – EDITION2 – ISSUED JUN.18
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Gr. SUI: -Grand Suite – Garden View
Master bedroom with King bed
and private bathroom with
Tea & Coffee Tray with daily refill and mineral water
68 SQM bathtub or Jacuzzi
Electric Kettle
Living area with sofa bed, dining
table & toilet
Maximum occupancy 5 guests
Individual AC control Safe Deposit Box
Maximum Adults 4
Private Balcony or Terrace Mini Bar Hair Dryer
Shaver Plug
Garden View 2 Satellite LCD TV sets Bathrobe & slippers
VIP Amenities

DLX.SUI: -Deluxe Suite – Sea View


Master bedroom with King bed
and private bathroom with
Tea & Coffee Tray with daily refill and mineral water
68 SQM bathtub or Jacuzzi
Electric Kettle
Living area with sofa bed, dining
table & toilet
Maximum occupancy 5 guests
Individual AC control Safe Deposit Box
Maximum Adults 4
Private Balcony or Terrace Mini Bar Hair Dryer
Shaver Plug
Sea View 2 Satellite LCD TV sets Bathrobe & slippers
VIP Amenities

CHILDREN POLICY:
Children are welcome to accompany adults’ accommodation based on the below terms & age brackets:
- Maximum number of guests including children should not exceed the maximum room capacity
- Only one extra bed can fit into the room
Children age brackets & related supplements:
- First child sharing parents’ room is free of charge till the age of 05.99 Y.O – same meal plan
- First child sharing parents’ room, from the age of 06.00 Y.O till the age of 11.99, is charged with the later
mentioned supplements, according to meal plan.
- Second child sharing parents’ room is free of charge till the age of 01.99 Y.O
- Second child sharing parents’ room, from the age of 02.00 Y.O till the age of 11.99, is charged with the
later mentioned supplements, according to meal plan.
- Any single room + one child as of the age of 06.00 Y.O is calculated as a double room
- Third child is allowed according to room capacity & description

Preferred Travel Agent Rate - Local Market – JUN 18 - DEC 18 – EDITION2 – ISSUED JUN.18
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Children Supplements per Meal Plan (when applicable):
- Half Board Package: L.E 200 per child per night
- Premium Soft All Inclusive Package: L.E 300 per child per night

MEAL PLANS DESCRIPTION :


-

Half Board:
- Daily access to rich international buffets at the main restaurant “Al Kasr”; for breakfast & dinner.
- Possibility to arrange breakfast boxes for early departures, by coordination with Front Office
department.
- First breakfast is served the day following to check in.
- First dinner is served the same day of arrival.

Premium Soft All Inclusive:


- Daily access to rich international buffets at the main restaurant “Al Kasr”; for breakfast, lunch & dinner.
- Unlimited consumption of soft & hot drinks at lobby, beach & pools bars, 24 hours; according to outlets
opening hours.
- Ice cream at pool bars.
- Wi-fi in public area
- One full bag of laundry (maximum 08 pieces – no dry clean included) per room per stay (minimum 3
nights stay)
- Complimentary access to A La Carte Restaurant, for dinner (once per each 4 nights – prior reservation is
a must)
- Complimentary access to gym room.
- Complimentary filling of mini-bar with soft drinks upon arrival & refill each 03 nights.
- Complimentary pastries platter in room upon arrival.

HOUSE RULES & POLICIES:


Check in / Check out and Bracelets Delivery:
- Check in time 15:00hrs; earlier check in can be handled in case request received with actual arrival time
within a minimum of 07 days prior to arrival date. The hotel team will be providing feedback regarding
availability for earlier check in within 24 hours prior to arrival date. The hotel keeps the full right to regret
early check in request according to availability situation 24 hours prior to arrival day. Additional charge
may apply.
- To be able to extend smoother check in process, Travel Agent is required to provide full data about the
booking. In case of individuals & ID copies along with the final rooming list in case of groups.
- Check out time is 12:00 noon on the day of departure.
- Missed meals may not be substituted for any meals; unused items on meal plan are non-refundable.

Dress Code:
Guests are kindly requested to comply with hotel dress code:
- Pants, shirts & shoes are mandatory for gentlemen in all indoors areas; ladies are kindly requested to
keep relevant attire (pants & tops, skirts or dresses); partial nudity is strictly prohibited.

Preferred Travel Agent Rate - Local Market – JUN 18 - DEC 18 – EDITION2 – ISSUED JUN.18
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- Shorts & T-shirts are allowed during breakfast & lunch time only; shoes are mandatory for restaurants
access during dinner (exemption is granted for medical related reasons only).
- Wet outfits to be avoided in all indoors areas
- Burkini is not allowed at the Relax Pool & Jacuzzi
- Swimming pool & beach usage require proper swimwear for both genders and all age groups. Nudity is
strictly prohibited.
- Sports shoes are required for the usage of the Gym room

Juniors Supervision:
- Kids are at parents own supervision in all hotel areas, except if assigned to the kids’ supervisor; whose
responsibility is within the kids’ designated area(s).
- Children are not allowed to access the Gym room or use the elevators on their own.
- Children in swimming pool & sea water are the responsibility of their parents; lifeguards are available
upon necessity.

Hygiene & Safety Measures Requirements:


- Buffet meals are served for guests’ convenience, providing unlimited consumptions of all available items
within the outlet premises. The resort is offering a wide range of culinary selections from hot dishes to
snacks in different outlets almost around the clock in addition to room service. Guests are welcome to
consume and/or order any item(s) according to the menus & the booked meal plan. Hence, self- service
take-away from outlets is strictly prohibited (charge may apply).
- Glassware usage around the pools or by the beach is strictly prohibited.
- Swimming pools water is chemically treated to guarantee the highest levels of prevention for common
diseases and/or contamination. Hence, your cooperation to keep it as hygienic as it is, is required:
1. Shower for at least a minute before & after the usage of the pool (please use soap & fresh water).
2. Swimming hair caps are strongly recommended for ladies of all age groups.
3. Urinating in the pool is strictly prohibited; it is remarked by a colored circle around the infected
area. For the unlikely case of occurrence, resort takes over the disinfection & treatment process;
as well as immediate accommodation termination of the guest(s) in subject.
4. Usage of swim diapers for toddlers is a must; however, please note they are not leak-proof.
Please make sure your baby is perfectly cleaned up & is not in need to change while in the pool.
5. Do not swallow water.
6. Stay away from pool water if currently or have been nearly suffering from any kind of illness or
having an open injury.

BOOKING PROCEDURES:
- All bookings should be confirmed in writing by concerned department (sales-reservation)
- Payment time limit & Cancellation Policy are variable according to each booking terms mentioned on the
confirmation.
- Payments are accepted either in cash or by bank deposit according to the below details:
Bank: CIB – Sunrise Branch – Hurghada
Name: Old Palace Resort Sahl Hasheesh
Acc.#: 104 50 00 245

Preferred Travel Agent Rate - Local Market – JUN 18 - DEC 18 – EDITION2 – ISSUED JUN.18
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Cancellation Policy:
1. Periods A & C (Peak Dates & High Demand Periods):
 After cut-off date, cancellation is subject to Full Stay Charge of total number of booked rooms based on
booked meal plans; unless otherwise was specified on the booking confirmation.
2. Period B (Shoulder Season):
 After cut-off date, cancellation is subject to 01 Night Charge of total number of booked rooms based on
booked meal plans; unless otherwise was specified on the booking confirmation.
 Cancellation 72 hours prior to check in date; is subject to 02 Nights Charge of total number of booked
rooms based on booked meal plans; unless otherwise was specified on the booking confirmation.
 Cancellation 24 hours prior to check in date; is subject to full stay charge; unless otherwise was specified
on the booking confirmation.
3. Period D (Promotional Period):
 Cancellation 72 hours prior to check in date; is subject to 01 Night Charge of total number of booked
rooms based on booked meal plans; unless otherwise was specified on the booking confirmation.
 Cancellation 24 hours prior to check in date; is subject to full stay charge; unless otherwise was specified
on the booking confirmation.
Groups of more than 10 rooms are subject to different cut-off dates & cancellation policy.
We will be happy to answer all your inquiries:
Sales Department:
Email: wael.abdallah@sharmdreamsgroup.com
Tel: 0106 555 4111
Contact Person Wael Abdallah – Sales Manager
Reservation Department:
Email: reservations@oldpalaceresort.com
Tel: 0128 311 0303
Contact Person: Youssef Abdel Razek – Asst. Revenue Manager
Regional Sharm Dreams Group Sales & Marketing Office:
Email: rehame.elhenawy@sharmdreamsgroup.com
Mob: 010 00 940 964
Contact Person: Rehame El Henawy – Regional Director of Sales & Marketing

Important Note:
The hotel keeps the full right to change price list at any time; with respect to existing bookings.
Existing bookings are unchangeable and cannot be subject to any amendments (stay dates, guests’ names,
cut-off dates, room type, etc.…)

Preferred Travel Agent Rate - Local Market – JUN 18 - DEC 18 – EDITION2 – ISSUED JUN.18
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