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Asheek (08) l Hashil (24) l Prashant (47) l Pratima (48)

Summary: Divide and Prosper: Consumer’s Reactions to Partitioned Prices

Many firms divide a product's price into two mandatory parts, such as the base price of a mail-
order shirt and the surcharge for shipping and handling, rather than charging a combined, all-
inclusive price. The authors call this strategy partitioned pricing. Although firms presumably use
partitioned pricing to increase demand and profits, there is little clear empirical support that these
prices increase demand or any theoretical explanation for why this should occur. The authors test
hypotheses of how consumers process partitioned prices and how partitioned pricing affects
consumers' processing and recall of total costs and their purchase intentions and certain types of
demands. The results suggest that partitioned prices decrease consumer’s recalled total costs and
increase their demands. The manner in which the surcharge is presented and consumers' affect
for the brand name also influence how they react to partitioned prices.

When charging consumers for goods or services, many companies divide the price into two components:
a large base price and a comparatively small surcharge. They surmise that this price partitioning will
increase consumers' demand for the product. However, little research has been done on how consumers
react to partitioned prices and whether or not such pricing generates more demand than combined pricing.

Study shows that how consumers process partitioned prices and how partitioned pricing affects
consumers' demand and their recalled prices.

Processing a partitioned price requires more cognitive effort than processing a combined price
effort that consumers may not be willing to expend. If consumers do not go to the trouble of
calculating the total cost of the product, the authors theorize, they are likely to recall the total
cost as less than it really is. This should lead to greater demand for the product when it has a
partitioned price than when the same product has a single, all-inclusive price.

Furthermore, some partitioned-price strategies make calculation more difficult than others. The
authors hypothesize that a surcharge presented as a percentage of the base price will lead to
fewer attempts at calculation than will a surcharge presented as a dollar amount. Finally, the
authors speculate that consumers' feelings for a product's brand name influence their recalled
prices and their demand when looking at partitioned prices.

Consumer’s response to Partitioned pricing:

When consumers process a partitioned price, they might combine price information from the
base price and the surcharge to estimate the product’s total cost.
Impact on Partitioned price Strategies on demand:

Consumer’s demand for most products increases as the total cost they recall for the product
decreases, as long as this decrease occurs within consumer’s latitude of price acceptance.

Results and Implications

Evidence from experiments reveals that partitioned prices do tend to increase consumers' product
demand compared with all-inclusive, combined prices. The results also show that consumers
recall significantly lower prices when exposed to partitioned prices than when exposed to
combined prices. Results also indicated that the increase in demand due to partitioned pricing
increased with consumers' a priori likelihood of purchasing a given brand, as measured by their
relative affect for the brand compared with an alternative.

Overall, the results suggest that partitioned pricing can be effective in increasing demand for a
product. Further research might address how to design optimal partitioned-pricing strategies and
how such strategies affect perceptions of fairness.

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