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2
Table of Contents
#2 Growth Strategies
#4 Financial Statements
3
Key Investment Highlights
Strong and Trusted Brand with Large and Growing Customer Base
Diversified Asset Portfolio with Increasing Focus on Retail, Agriculture and MSME sectors
4
Union Bank – At A Glance
5
Subsidiary & JV
6
Table of Contents
#2 Growth Strategies
#4 Financial Statements
7
Macro Trends - India
8
Key Strategies
1
• Customer Acquisition
Group (CAG)
• Builder, dealer and
institutional Tie-up • Increase in CASA &
retail, infrastructure
Demographic • Increase number of sales
loans
dividend, Growth & teams
Employment Increase in share of • Increase in fee income
• Bundled products
• Decrease in
wallet, • New models of lending acquisition cost
Comprehensive • Centralization of • Cherry-picking of
Enhanced customer underwriting corporate loans
product basket
base • Dedicated branches for • Faster & defined TAT
Large & Mid Corp • Decrease in credit
cost
• Improve monitoring,
collection & recovery
system
9
Key Strategies
10
Key Transformational Initiatives
Project UTKARSH
• Focuses on re-designing and streamlining key elements of
business Growth of RAM Advances
• New initiatives like scaling up of analytics hub, Rural and • Identified as a priority business initiative
Semi Urban model Business Process • Focus on mortgage-based retail products to reduce
• Implemented in 27 regions covering 65% of Retail & MSME Transformation - risk
business • Opened 74 Union Loan Points - special retail lending
Project Utkarsh processing centres
Focus on
• Identified 21 Agri-clusters pan-India
growth of RAM • Dedicated MSME branches and SARAL centres
Advances
Other Strategies
• Continued investment in superior technology
infrastructure to improve operating efficiency & Other
customer experience
• Strengthening risk management and internal Strategies
control capabilities by improving policies &
procedures and introducing advanced risk
management tools Focus on Asset
• Strengthen human resource profile Asset Quality
Quality • Improve quality of credit through compliance,
monitoring & periodic reassessment of credit
Deepening of ratings
• Various initiatives to contain slippages – recovery
Liability Franchise camps, lok adalats & setting up of dedicated
– Enhancing Low resolution and recovery teams
Enhancing Low Cost Deposits Cost Deposits • Special Settlement schemes launched in FY18 along
• Increase marketing efforts to corporates and Government with recovery app
agencies to handle their CASA accounts
• Introduce new products and promote our products through
targeted marketing campaigns
• Leverage CBS, Internet & Mobile banking systems
11
Key Transformational Initiatives
Digitization Technology
Structural Changes Cultural Changes People’s Initiatives
Shifts
• Transformed banking • Onset of sales culture • Digitization of new • Launched Union
in 915 UX, 46 ULPs, in the bank MSME proposals and Bhavishya; to
21 SARAL centres • Set up of War Room Retail loans identify and groom
• Set up Analytics and institutionalizing digitization through next generation of
Centre (BIU), a data driven Online Application leaders
pioneering initiative performance culture • Multi-channel • Union Suvidha, an HR
in PSU banking • Re-designed Union Integration Shared service centre
• Revamped Large Bank Championship, • Roll-out Buddy, an • Streamlined
Corporate Operating a reward and in-house project Performance
Model (IFBs & CRH) recognition program management tool Management System
• Creation of DART for for branches, regions • Revamped LMS and and fitment
stressed asset & zones visual dashboards for • 2,500+ trainings to
resolution • At scale performance up-skill to workers
• New business model implementation and monitoring 20+ employee
for retail loans change management • Enhanced and engagement
(HL/ML cells) (BPT department, streamlined initiatives
• Dedicated acquisition Change leaders) operations in digital • E-Learning
engine for MSME channels Management System
– an online self-paced
12
system
12
Table of Contents
#2 Growth Strategies
#4 Financial Statements
13
FY17 Highlights
Movement from
Particulars FY17 Movement FY16
FY16
14
H1FY18 Highlights
Movement from
Particulars H1FY18 Position Movement H1FY17 Position
H1FY17
15
Diversified Credit Portfolio (Y-o-Y)
CAGR: 7.2%
16
Thrust on RAM Advances (Y-o-Y)
CAGR: 11.4%
17
Strong Liability Franchise Y-o-Y
1,303,086 1,295,880
1,108,757
926,505
18
Asset Quality Y-o-Y
19
Financial & Operational Performance
20
Focus on Alternate Delivery Channels
151 E-lobbies*
142 Cashless Campuses*
Union Sahyog - one stop banking services app
Umobile - mobile banking application
Digital Mpassbook - mobile passbook application
Initiatives Tabulous Banking
Multi-function Sampoorna ATMs
Mobile Van Banking
SMS Banking for regional rural banks
* As on 30 Sept 2017
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Committed to Digital Banking
Promoting customer usage of non-branch distribution Union Sahyog App Union Recovery App
channels, • All-in-one for all Union • For monitoring of NPA
Bank apps accounts, an user friendly
Usage of IT in human resource initiatives, loan • Interface for Internet mobile based app.
appraisals, post disbursement monitoring and risk Banking, Products, Social • This app was designed for
management Media effective follow-up with
• One touch customer care NPA borrowers & enhancing
Ongoing development of a data warehouse and recovery.
contact
customer relationship management module
22
Pan-India Presence
Jammu &
Chandigarh Kashmir
(10) (25) (13) (17) Arunachal
Meghalaya Pradesh
Punjab Himachal Pradesh
(5) (5) (1) (1)
(141) (20) (30)
(173) Uttarakhand (84) (139)
Haryana
(111) (143) Sikkim
Delhi (98) (312) (8) (8)
Assam Nagaland
Rajasthan Uttar Pradesh Bihar (69) (97) (1) (1)
(144) (182) (939) (1572) (160) (183)
Manipur
(1) (1)
Jharkhand Widespread Distribution to Maximize Reach
Gujarat (87) (98)
(270) (437)
Madhya Pradesh
Mizoram
(As on 30 Sept 2017)
(288) (693)
(1) (2)
Dadra, Nagar Odisha West Bengal
Haveli (132) (143) (186) (361)
(1) (4) Maharashtra Tripura
(513) (1361) (7) (10)
Daman & Diu Telangana
(1) (2) (81) (151)
Goa Andhra
(15) (20) Pradesh
(186) (230)
Karnataka Andaman &
Note: Map (164) (347) Nicobar
not to scale (1) (1)
Pondicherry
Tamil (4) (5)
Kerala Nadu
(250) (365) (236)
(437)
23
Board of Directors - WTD
Shri Rajkiran Rai G. Shri Vinod Kathuria Shri Raj Kamal Verma Shri Atul Kumar Goel
Managing Director & CEO Executive Director Executive Director Executive Director
• Joined Union Bank of India • Joined Union Bank of India as • Joined Union Bank of India as • Assumed the charge as
on July 01, 2017 as MD & Executive Director on January Executive Director on August 9, Executive Director of Union
CEO. 22, 2016. 2016. Bank of India on September
15,2016.
• Prior to appointment in the • Prior to appointment in the • Prior to this, he was General
Bank, He was Executive Bank, he was General Manager in Bank of India. • Prior to this, he was General
Director in Oriental Bank of Manager in Punjab National Manager and Chief Financial
Commerce. Started his Bank. • He is Director on the Board of Officer (CFO) at Allahabad
career with Central Bank of National Payment Corporation Bank.
India where he rose upto • He was also Managing Director of India
General Manager. of PNB Insurance Broking Pvt. • He is Director on the Board of
Ltd. • He is Bachelor of Arts (Hons) Star Union Dai-ichi Life
• He was serving on the and is a Certified Associate of Insurance Co. Ltd. and
Board of Canara HSBC • He is an Associate Director on the Indian Institute of Banking Associate Director on the
Oriental Bank of Commerce the Board of Union AMC Pvt & Finance. Board of Union Trustee Co Pvt
Life Insurance Co. Ltd. Ltd.
Ltd
• He is an Associate Director • He is Masters in Commerce
on the Board of Union AMC • Bachelor Degree with (Hon) in
from Delhi University and is a
Pvt Ltd. Commerce and a qualified
Certified Associate of the
Chartered Accountant. He is
• Graduate in agricultural Indian Institute of Bankers.
also a Certified Associate of
science and certified Indian Institute of Bankers
member of Indian Institute (CAIIB).
of Banking & Finance.
24
Pension Fund Regulatory and Skoch Awards
Development Authority (For NPS FY17)
• Skoch Order Of Merit on for Financial
• 2nd Rank - Best PSU Bank for Branch Inclusion
Activation • Skoch Order Of Merit on Digital Inclusion
• 3rd Rank - Best PSU Bank in NPS – Private
Sector (All Citizen subscriber & corporate
subscriber) Six Banking Technology Awards from IBA
Golden Peacock Award
Skoch Financial Technology Award 2017 1. Best Technology Bank of year,
• Union Bank of India won the Golden
• Unified Payment Interface (UPI), Peacock HR Excellence Award for 2. Best use of Digital & Channels
• Green PIN solution for Debit Cards the year 2016, for the third time in Technologies,
a row. 3. Best use of Technology to enhance
• UNION DIGI Gaon;
Golden Peacock Award Customer Experience,
• Financial Inclusion
• Golden Peacock Award for 4 Best Risk Management, Fraud, Cyber
Award in the area of MSME Security,
Innovation Product/Services
• Top Performer Financial institution 5. Best Financial Inclusion Technology
National Payments Excellence
(MSME) (FECO) Initiatives ,
Awards
Award by Institute of Public 6. Best Payment Initiatives
• NPCI award in Large Bank category
Enterprise for excellent performance for RuPay
• Best Corporate Vigilance Excellence Card
Technology Award by Institute for
Award (2016-17) – Banking Sector
Reserve Bank Rajbhasha Shield Development & Research in Banking
Innovative HR practices recognition • Reserve Bank Rajbhasha Shield for • Best Bank Award for the Use of
by Times Ascent the year 2014-15 in 'B' Linguistic technology for Financial Inclusion
• Recognized under Top 50 PSU Region for excellent among large banks by Institute for
Organization with Innovative HR implementation of Official Development & Research in Banking
Practices Language. Technology
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Table of Contents
#3 Growth Strategies
#4 Financial Statements
26
Summary Financials – Balance Sheet
In ` Million
Cash And Balances With Reserve Bank Of India 150,631 156,047 165,204 154,658 214,339
Balances With Banks And Money At Call And Short Notice 73,149 136,715 163,021 128,547 181,416
27
Summary Financials
In ` Million
Return on Average Assets (%) (Annualized) 0.5 0.4 0.1 0.2 (0.6)
28
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