Developing Your Resume: A Guide For Students

 Centre for Career Development

Developing your resume
A guide for students
2015

The examples provided include general content and information.
Your own resume must be tailored for each specific job application
in a sequence to best showcase your own skills and experience.

WHAT IS A RESUME? Functional/Skills Based Resume
A resume (or résumé) is a marketing document,  This style of resume should highlight the skills most
approximately three pages long that provides a summary relevant to the current role for which you are applying
of your skills and abilities as observed through:  Organises your Employment History into sub-
Education headings to highlight the most relevant positions,
Work experience (full time, part time & casual, paid & rather than the most recent.
voluntary)  Useful when you are seeking work in a different area
Professional development to that of your most recent employment history.
Extra curricular activities
Online Applications
Leisure interests
Some organisations may require you to submit an online
application.
A good resume should demonstrate how well your skills
Consider starting the process early – it can take time
and abilities match the requirements of the advertised job.
 Complete responses offline, perhaps in Microsoft
Some Useful Tips for a Good Resume Word, and cut and paste once completed
 Check for spelling and grammatical errors.  Use the spell checker and edit your work
 Presentation and clarity are very important.  Tailor every application to the needs of each
 Be honest; be able to explain/prove everything on organisation. Try to find out how the organisation will
your resume. Remember: your resume is often used search and select applications. Will they use
as the basis for questions in an interview. keyword searches or a backend tool that scores
 Only use abbreviations that are widely understood responses (eg. Distinction results will score higher
(beware of technical jargon). than passes and three years of part-time work will
 Page breaks should not split lists, paragraphs, etc. score higher than one year?)

Warnings
STYLES OF RESUMES Remember also that:
 Forms may only be available whilst the organisation
Reverse Chronological Resume is actively recruiting
 The most common and conservative form of  Some companies only allow applicants a single sitting,
presentation so make sure you have everything ready when you
 Arranges your experience and education in reverse complete the places.
chronological order (from most recent)
 Most suited to graduates for demonstrating growth
and development in the required skills for the
advertised position.

© 2015 Swinburne University of Technology, CRICOS Provider Code 00111D
Centre for Career Development swinburne.edu.au/careers +61 3 9214 5360

SAMPLE FOR DEVELOPING YOUR RESUME

RESUME EXAMPLE
First Name Surname
Postal Address
Mobile: Email:
LinkedIn URL:

PROFESSIONAL OBJECTIVE

If you choose to include ensure that your objective is clear and tailored to the role and employer

CAREER SUMMARY

Include only if you have significant work history and tailor to the role and employer – highlighting key transferable
skills

EDUCATION

Start Date – End Date / Current Course Title
Institution

Key Study Areas:
 Highlight subjects that are relevant to the role and
employer
 Highlight individual subject grades or averages
depending on what is the most positive

Institution
Key Study Areas:

 List all relevant qualifications in a similar format to
above

PROFESSIONAL DEVELOPMENT

Institution

INDUSTRY RELATED PROJECTS

Start Date – End Date / Current Project Title
Subject
Project Description: Highlight projects such as
internships, capstones, study tours, industry placements

Responsibilities
 Highlight the tasks you were responsible for and the
skills gained.
Achievements
Highlight the tasks you were responsible for, the skills
gained and the results obtained.

SAMPLE FOR DEVELOPING YOUR RESUME

EMPLOYMENT HISTORY

Professional Employment
Start Date – End Date / Current Position Title
Employer
Responsibilities
 Details of IBL, vacation work or any other course
related work experience.

 First show most recent / relevant / highest level job.

 You may need to include some details about the
nature / size etc. of the organisation.

 Highlight tasks that are most similar to those that you
will perform in the new role.

 Begin description of each responsibility with an action
verb (eg. achieved / assisted / communicated etc.) to
show the transferrable skills.
Achievements
 Provide tangible evidence of achievements and
quantify where possible eg. Increased sales by 5%

Additional Employment
Start Date – End Date / Current Position Title
Employer
Responsibilities
 List any additional employment you may have had -
highlighting key transferrable skills gained.

 Roles may include part time customer service
positions. Include positions that aren’t directly relevant
to the job you are applying for but are still important in
the development of skills.

 Keep the format consistent.

Achievements
Only list achievements if they are relevant to the role and
reflect valid achievements – don’t feel you have to list them
for every role.

SKILLS SUMMARY

Skill Sub-heading
 Example of where and when you have demonstrated that you possess this skill.

 Choose examples from university, employment, extracurricular activities etc.

Notes:
Match the skill sub-headings to the qualities requested by the employer in the job advertisement or position
description. Highlight 4-5 key transferrable skills.

Highlight your technical skills or skills in your key study area

Provide 2-3 examples of when and where you have demonstrated each skill.

 SAMPLE FOR DEVELOPING YOUR RESUME

PROFESSIONAL MEMBERSHIPS

Start Date – End Date / Current Membership Type
Professional Association

INTERESTS

 This heading is optional, if you include choose 2-3 that align with the role you are applying for

 Don’t highlight interests that may cause employers to question your professionalism eg. Facebook, socialising,
nightclubs.

REFEREES

Available upon request
OR
Title Name Surname Title Name Surname Title Name Surname

Position Title Position Title Position Title
Employer Employer Employer
Phone Number Phone Number Phone Number
Email Email Email


GRADUATE EXAMPLE

Chantelle Chronological

Postal Address: 12 Kent Drive, Essendon 3093, VIC.
Mobile Phone no. 0499 999 999
LinkedIn: https://www.linkedin.com/myprofileexample
Email Address: example@hotmail.com

EDUCATION

Keep the layout of 2013 – Current Bachelor of Design (Digital Media)
each qualification Majoring in Digital Media
Co – Majoring in Film and Television
consistent. Swinburne University of Technology

Include the name Key Study Areas:
of your institution ● Animation
● Editing and Post-Production Techniques
Show most recent ● Filming and Cinematography
or highest level of ● Typography
● Graphic Design
qualification first
● Advertising

Highlight the
Achievements:
aspect of the ● Maintained a High Distinction average across
qualification you all study areas
believe to be most ● Maintained a 3.95 GPA average (from 4 point
GPA scaling system)
significant
● Awarded an induction to Golden Key

International Honour Society
● Awarded a scholarship to travel overseas to
China for two weeks as part of the Swinburne Future
Leaders program.

2011 Victorian Certificate of Education
Catholic Regional College, Sydenham

Achievements:
● Awarded VCE academic excellence award for
visual communication
● Awarded 6 consecutive academic excellence
awards in all areas of study


This is optional 2014 – Current Golden Key International Honour Society
and only to be Honorary Member
included if
significant and 2013 – Current Design Institute of Australia
relevant. Student Member

Details of IBL,
vacation work or any
other course related EMPLOYMENT HISTORY

work experience
Keep the layout of 2012 – Current Team Leader
each job consistent Hungry Jacks
First show most
recent / Responsibilities:
relevant/highest ● Customer service
level job ● Handling money using EFTPOS and cash
registers
You may need to ● Leading teams of up to 16 staff
include some details ● Food management
about the nature
/size etc of the Achievements:
organisation ● Awarded Employee of the Year, 2013
Begin the description ● Promoted to Team Leader, 2013

of each responsibility
with an active verb

SKILLS SUMMARY
to show the
transferable skill.
Post Production and Motion Graphic Skills:

I am highly competent with editing, special effects and motion graphics using:
● Adobe Premiere
A range of other ● Adobe After Effects
categories could be ● Final Cut Express
● Final Cut Pro
included e.g
● Avid Media Composer
teamwork

Digital Video Camera Skills:
State the languages I am proficient with the use of the following industry standard equipment:
that you can speak ● Panasonic HPX172 HD video camera
and/or write and your ● Dedo lighting kits
level of proficiency ● Nikon and Canon DSLR cameras
● Tripod Manfrottos/Boom poles
You will add ● Zoom sounds kits
credibility to your
claims if you validate Animation Skills:
each skill with an I have extensive knowledge in the use of the following animating software packages:
example ● Adobe Flash
● Adobe After Effects
Make reference to
your computing skills Graphic Communication Skills:
I am skilled in visual graphics, specifically for advertising such as posters
somewhere in your
and website design using the following design software packages:
resume. If computing
● Adobe Photoshop
is your career, include ● Adobe Illustrator
details of your areas ● Adobe Dreamweaver
of expertise
Communication Skills:
I am highly experienced communicating with a variety of people through my role as a Team
Leader at Hungry Jacks:
● Able to respond effectively to meet the needs and demands of the customer


INTERESTS

All aspects of your
life can be included
to demonstrate your ● Film and animation
skills and add to ● Theatre work
your complete ● Photography
profile. ● Editing independent footage

REFEREES

Traditionally 2 or 3 Referees available upon request
referees are
standard.
Academic and
employer
references are the
most valued.
Personal referees
are usually not
requested.
Your referee may
have changed jobs
or companies.
They can still be
included.

OR
‘Available upon
request’


SAM CHRONOLOGICAL
645 Burwood Rd, Burwood 3125
Phone: 0411 111 111
Email: schronological@student.swin.edu.au
www.linkedin.com/in/samchronological

EDUC ATIO N

2014 – Current Bachelor of Commerce (Human Resource Management) Keep the layout of each

Swinburne University of Technology qualification consistent.

Include the name of your
Key Study Areas institution
 Organisational behaviour
 Industrial relations Show most recent or highest
 Human resource training and development level of qualification first

 Staff recruitment and selection
 Industry Based Learning was undertaken in 2010 Highlight the aspect of the
 See employment section for details. qualification you believe to
be most significant

2013 Advanced Diploma in Business (Accounting)

Swinburne University of Technology – TAFE Only include your ATAR if
 Distinction average achieved throughout the course you were competitive for
your year

Hawthorn Secondary College

PRO FESSIO N AL DEVELOP M ENT

June 2015 Conflict Management Workshop Accreditations and
Australian Human Resources Institute professional development
are seen by most
Dec 2014 Creating High Performance Teams Seminar employers as an
Australian Human Resources Institute indication of your
commitment to “lifelong
Aug 2014 Return to Work – Coordinator Training learning”, openness to
WorkSafe change, remaining up-to
date

PRO FESSIO N AL M EMBERS HIP
2013 – Current Student Member This is optional and only
Australian Human Resource Institute to be included if
significant and relevant.


EM PLOYM ENT HISTORY

Professional Employment

Mar–Aug 2014 Human Resources Assistant Details of IBL, vacation work

Blue Chip Computers, Malvern or any other course related
Six months employment as part of the Industry Based Learning work experience
program
Keep the layout of each job
consistent
Responsibilities
 Oversaw the human resource database Fasttrack to ensure that First show most recent /
system records were accurately recorded and cross-checked relevant/highest level job
 Ensured that human resource files and records were maintained You may need to include
in accordance with legal requirements and company policies some details about the
and procedure nature /size etc of the
 Assisted in the completion of monthly and year-end reports organisation
regarding terminations, transfers, and new hires
Begin the description of each
 Ensured that EEO reporting functions were up-to-date and in responsibility with an active
compliance with federal regulations verb to show the transferable
 Prepared recruitment lists and job postings skill.

Achievements
 Initiated and maintained an internal magazine entitled “Blue Chip
Quarterly” which kept staff up-to-date on company developments
and progress

Other Employment

2013 – Current Recreation Worker List details of any part-time,
Boroondara City Council, Hawthorn casual and/or non-
professional full time work.
Responsibilities
 Researched the recreational needs of the community in
Boroondara
 Designed and led aerobics groups for mature aged adults
residing within the City of Boroondara
 Organised suitable venues to run a range of community based
events

Achievements
Organised an aerobics competition which attracted in excess of 30
competitors and 150 spectators

Jan – Nov 2013 Waiter
Pancake Parlour, Chadstone

Responsibilities
 Customer service
 Assisted with the training of new staff members
 Use of cash register and EFTPOS

Achievements
Awarded employee of the month for March 2008

 SAMPLE FOR DEVELOPING YOUR RESUME
Volunteer Work

2013 – 2015 University Volunteer Volunteer work is just as

Swinburne University, Hawthorn important as paid work;
additionally, it shows
Responsibilities generosity of spirit and a
high energy level.
 Greeted prospective students at open day
 Led campus tours comprising of up to 50 people List details of any unpaid
 Assisted in the compilation of open day packs work experience.

INDUSTRY REL AT ED PRO JECTS

2015 Recruitment Campaign for Whizz Telemarketing List any examples of
2nd Year Human Resource Subject industry projects and other
learning related to
business and industry.
This university project focused on the development of a recruitment
E.g.
campaign for 20 telemarketers. This involved: internships,capstones,
study tours,industry
 Development of position descriptions and selection criteria placements.
 Identification and costing of appropriate advertising
 Writing a job advertisement

 Specification of screening and selection criteria
 Preparation of behavioural interview questions
 Achieved a High Distinction

2014 Organisations and Management
1st Year Human Resource Subject

This subject focused on working in groups to create an organisation,
focusing on structure, strategy and environment. This involved:

 Working in a team to develop a simulated business
 Creating a structure for our organisation, appointing a leader and
individual responsibilities
 Giving a group presentation at the end of the semester, for which a
Distinction result was achieved

SKILLS SUMM ARY

Human Resources A range of other categories
 Experienced in writing job advertisements ensuring alignment to position descriptions could be included at this
through my role as Human Resource Assistant point. Here are some
 Demonstrated ability to identify appropriate interview questions including behavioural examples.

interview questions as shown through my recruitment Campaign for Whizz Refer to the Careers &
Telemarketing Employment handout
 Knowledge of change management processes and implementation techniques ‘Employment/ Industry Specific
demonstrated through university project Skills and Attributes – Providin
 Understanding of OH&S processes and considerations in the workplace Examples for Employer’s for
further assistance.

Communication Include your other skills, i.e.
technical or generic
 Experience in communicating with a range of people through my role as a Recreation

Worker where it was my responsibility to liaise with both internal and external State the languages that you
stakeholders to secure appropriate venues for community activities can speak and/or write and
 Written communication skills are best demonstrated through the production of “Blue your level of proficiency
Chip Quarterly” employee magazine that I initiated to keep staff up-to-date on
company events and progress.
 Proficient in Mandarin - both spoken and written

 SAMPLE FOR DEVELOPING YOUR RESUME

Teamwork / Leadership You will add credibility to

 Ability to cooperate in a team environment as seen through my active your claims if you validate
involvement in netball where I have demonstrated a capacity to motivate team each skill with an example

members to achieve successful outcomes.
 Demonstrated leadership skills when I assisted in training new employees Make reference to your
as a Waitress at the Pancake Parlour computing skills somewhere
in your resume. If computing
Organisational is your career, include details
 Ability to successfully handle multiple tasks within my role as a Waitress of your areas of expertise
at the Pancake Parlour. I was responsible for serving customers, preparing food and
answering telephone enquiries, all at the one time.
 In my role as a HR Assistant, I was required to correctly enter all new
employee information into the human resource system database, often within tight
timeframes.

Software Experience
Highly competent with the following packages:
 Microsoft Office – Word, Excel, PowerPoint, Publisher
 Fasttrack – HR database
 Adobe Photoshop
 Macromedia Dreamweaver/Fireworks/Flash

INTER ESTS

 Netball - Active member of the Rockets Netball Club from 2009 to present All aspects of your life can
 Aerobics be included to demonstrate
 Keeping up-to-date with HR industry trends your skills and add to your
complete profile.

REFER EES

Mr Barney Waters Ms Charmaine O’Neil Traditionally 2 or 3 referees
Human Resource Senior Manager Course Coordinator are standard. Academic and
Blue Chip Computers, Malvern Swinburne University of Technology employer references are the
Ph: 9123 4567 or Mobile: 0419 345 678 Ph: 9214 9876 most valued. Personal
E-mail: bwaters@bluechip.com.au E-mail: c.oneil@swin.edu.au referees are usually not
requested.
Your referee may have
changed jobs or companies,
they can still be included.


FUNCTIONAL EXAMPLE
RICHARD FUNCTIONAL
24 Wakefield St, Hawthorn Vic 3122
0559 900 900
rfunctional@gmail.com
www.linkedin.com/in/richardfunctional

CAREER PROFILE
Highlight your career
 Robotics and mechatronics engineering graduate seeking a broad based direction, personal attribut
industrial automated systems engineering position and transferable skills of
 Strong financial, analytical and problems solving skills most relevance to the role.

 Proven skills in design of robotics systems
 Self-motivated with an emphasis on life-long learning

KEY SKILLS SUMMARY

Engineering Technical Skills
Highlight practical, job
 Sound knowledge of the operation of programmable logic controllers and industrial
related skills gained from
robots. studies, projects or through
 The ability to combine various elements of automation to create manufacturing relevant work experience.
productivity improvement systems.
 Understand the principles of digital signals and image processing.
 Experience with advanced technologies including laser based technology, plasma

based technology, water jet technology and non-contact measurements and inspection.
 The ability to design control and automation systems.

Computer Skills
Make reference to your
 Computer Design and Analysis – AutoCAD, LT, MathCAD, Qbasic, MS Mathcad6 computing skills.
 Programming – Java, C++
 Operating Environments – MS Windows 7, XP, 2000

Include examples of skills
 Microsoft Office – Excel, Word, Project, PowerPoint related to the job’s key
selection criteria. You will
Analytical and Problem Solving Skills add credibility to your claims
 Analytically focused as demonstrated in engineering laboratory sessions where complex if you validate each skill with
data analysis is undertaken to determine appropriate computer aided design an example.
requirements.
 Strong problem solving demonstrated in resolving diagnostic testing issues when Highlight synergies between
new machines were installed at Zero Engineering. your previous employment
and how the knowledge and

skills developed can be
Communication Skills translated into your new
 Strong presentation skills demonstrated when presenting final year engineering career direction.
project to industry panel and received positive feedback on my ability to convey
technical information in an accessible manner.
 Achieved high marks for all university written assignments, including a Distinction for
a detailed documentation proposal for an automated system development project.

Organisational Skills
 Effective time management skills developed through my bookkeeping roles which
required the management of a large client caseload, where I needed to regularly
cope with competing deadlines and tasks.
 Experienced in systematically breaking large tasks into smaller tasks and developing
a project timeline. In my current Test Analyst role I was responsible for the
successful introduction of a new computer system which involved the transfer of
three old-data bases onto a new system, in a short time frame.


Budgeting, Financial and Administrative Skills
 Experienced with budgeting, bookkeeping and use of SAP systems gained during six
years employment in finance related roles.
 Improved administrative and work flow systems in machine shop at Ablex
Engineering via computerisation of job scheduling.

ENGINEERING EMPLOYMENT
Consider the most
August 2014 – Test Analyst appropriate manner in
Current Zero Engineering, Richmond which to present your
employment history.
Responsibilities This will depend on the
 Testing of components for installation in mechatronics relevance, dates of
systems employment and number
 Programming of electrical control systems using C++ of past roles you have
held.

Dec 2012 - Rolling Machine Operator Roles of most relevance
March 2014 Ablex Engineering, Malaysia should be presented first.
Focus on the most
Responsibilities relevant aspects and
 Operation of flat rolling machine to fabricate handrails and transferable skills.
engine struts Significant achievements
 Spot welding can be included.

 Working to strict deadlines and
 Demonstrating strong organisational skills

ADDITIONAL EMPLOYMENT

2010 – 2012 Assistant Accountant

Consider grouping less
Hudson Constructions, Balwyn relevant positions and only
include job titles and
2007 – 2010 Accounts Clerk company name.
Corporate Health Inc, Camberwell

EDUCATION Provide information on study
relevant to the role’s key
selection criteria.
2012 – 2015 Bachelor of Engineering (Robotics & Mechatronics)
Include course details,
Swinburne University of Technology positive academic results
 Key study areas – robotic systems, mechanical and special achievements.
systems,computer hardware and software, electronic design
 Credit average achieved Consider whether to include
brief details on previous
2006 Diploma of Business – Accounting education if not related to
Holmesglen Institute of TAFE your desired career.
 Successfully completed

PROFESSIONAL DEVELOPMENT Professional accreditations
and development are seen
by employers as an
February 2014 Quality Systems Awareness ISO9001 – VECCI
indication of your
commitment to lifelong
November 2013 GIS 3D Workshop – Engineers Australia learning and openness to
change.

INDUSTRY RELATED PROJECTS

March – May 2015 Design and Programming of an Automated System

Group case study which included an analysis of the design Use assignments, final
requirements for the manufacture of a turnkey control system. year projects, tours,
This involved: seminars etc to showcase
 Electrical control system design your relevant industry
 Hardware and software development proposal knowledge and skills

 Drawing development and documentation
 Basic programming using C++

Sept – Nov 2014 Design of Control System

Individual project focused on the design of an automated control
system for a computer aided bending and rolling machine.

his involved:
 Concept development
 Prototype design specifications
 Programming in Java

Professional memberships
PROFESSIONAL MEMBERSHIP demonstrate real interest and
commitment to your career
2014 – Present Institute of Engineers Australia – Student Member path.

INTERESTS

Highlight interests which relate
 Computer programming to the profession. Involvement
 Restoration of a HQ Holden in team activities creates a
 Trading shares favourable impression.
 Basketball – Team Captain of Wildcats
 Fitness

REFEREES
Traditionally 2 or 3 referees
are standard. Academic
Mr Brian Eastwood and employer references
Manager are the most valued.
Zero Engineering Personal referees are
Mobile : 0425 706 782 usually not requested.
Email : eastwood@zero.com.au
Your referee may have
changed jobs / companies.
Mr Geoff Smooth They can still be included
as your referee with their
Senior Lecturer in Engineering
old job title referred to as
Swinburne University Technology “former”.
Mobile: 0408 085 906
Email: smooth@swin.edu.au It is not standard to include
written references with your
resume / application.


POSTGRADUATE EXAMPLE

JOANNE ACADEMIC
12 Sunrise Parade, Townsville 3145, Mobile: 0414 209 987
Email: jacademic@email.com.au
www.linkedin.com/in/joanneacademic

ACADEMIC QUALIFICATIONS

2013 – Current Doctor of Philosophy (Science)
Swinburne University, Hawthorn Campus
 PhD Thesis – Evolving the structure of plant communities from first principles: vegetation now into
The future
 Supervisors – Dr Eric Science and Dr Helen Micro

PhD Synopsis

By incorporating natural selection into models of vegetation, research involves developing novel theory describing how
species mixtures vary with environmental conditions. These adaptive models will provide a platform for next-generation
global vegetation models, capturing the likely impacts of human activities on ecosystem function and species’ diversity
including:

 Evolutionary cost-benefit theory for plant traits
 Trait evolution using stochastic simulation models
 Trait evolution in spatially structured populations
 Vegetation structure under high CO2 and altered disturbance regimes

2012 – 2013 Bachelor of Science (Honours)
 Thesis – The synthesis of 2-alkyl-3-hydroxy long-chain acids, and their 6-Oglucose esters
 Key modules; Drug Design, Chemical Toxicology, Cancer Chemotherapy, Biochemistry and
Pharmacology.

2009 – 2012 Bachelor of Science
 Majors in Microbiology and Chemistry
 Distinction average achieved overall

PUBLICATIONS

 Kremer, L, Douglas, JD, Baulard, AR, Morehouse, C, Minnikin DE & Academic, J 2014, ‘Thiolactomycin and
Related Analogues as Novel Anti-Mycobacterial Agents Targeting kasA and kasB Condensing Enzymes in
Mycobacterium Tuberculosis’, Journal of Biomedical Chemistry, vol. 67, no. 4, pp.157-164.
 Academic, J, Reinhold, BB, Guy, MR, Modlin, C, Besra, GS & Porcelli, SA 2013, ‘Structural Requirements for
Glycolipid Antigen Recognition by CD1b-restricted T Cells’, Australian Journal of Science, vol. 34, no. 5, pp.
283 – 286.
 Academic, J, Moody, DB, Reinhold, BB, Guy, MR, Beckman, EM, Furlong, ST &Ye, S 2013, ‘A Structural Motif
for Glycolipid T Cell Antigens Reveals a Model for Antigen Presentation by CD1, Arthritis & Rheumatism’, Asia
Pacific Journal of Biomedical Chemistry, vol. 33, no.1.


ACADEMIC AND TEACHING EXPERIENCE

2012 – Current Sessional Teacher/Mentor
Faculty of Life and Social Sciences

Responsibilities:
 Preparing and teaching the unit ‘Introduction to Chemistry 1’ as well as the supervision of
undergraduates in their practical classes.
 Leading students in discussion about topics discussed in weekly lectures, assisting in the marking of
assignments and exams and providing additional tutorial services for students who require extra
support.

Achievements:
 Devised and implemented learning objectives, lesson plans and activities to meet targets on a
weekly, monthly and semester basis.
 Consistently deliver a high quality learning experience to students, which have been met with
positive feedback when independently evaluated by the Faculty.

Jul – Nov 2012 Industry Placement
Department of Environment and Sustainability, Melbourne

Responsibilities:
 Worked as part of Professor G.M Scientist’s internationally renowned research group in the field of
water infrastructure research.
 Techniques learned and utilised included; parallel synthesis techniques, for both development of
optimum reaction conditions and also multiple synthesis, and automated parallel purification
techniques such as Biotage and Solid Phase Extraction processes.

Achievement:
 Submitted an abstract to speak at ‘The Science Revolution Conference’ in March 2011.

2011 – 2012 Science Technician
Microbiology Department, Swinburne University, Hawthorn Campus

Responsibilities:
 Coordinated the use of practical resources and facilities and provided assistance and advice in
meeting the practical needs of the first year science curriculum, including liaising with teaching staff
and support staff outside the department.
 Actively contributed to the assessment, monitored and reviewed both health and safety procedures
and information resources.
 Provision of technical advice and support on health and safety issues to teaching and technical staff.
 Safe treatment and disposal of used materials including hazardous substances and responded to
actual or potential hazards.
 Under the guidance of the Senior Technician, ensured that both routine and non-routine checking,
cleaning, maintenance, calibration, testing and repairing of equipment were carried out to the
required standard.


ADDITIONAL EMPLOYMENT HISTORY

2009 – 2011 Sales Coordinator
Telstra, Camberwell

Responsibilities:
 Approached prospective clients and informed them of suitable options and usage of Telstra’s
technology.
 Created rapport with clients in order to create greater demand for business.
 Maintained extensive knowledge of Telstra’s competitive rates and services.

Achievement:
 Exceeded sales targets and was awarded sales person of the month in December 2010.

RESEARCH SKILLS AND KNOWLEDGE

 Excellent organisational and communication skills developed through managing my own research, and liaising with
University Faculties, Research and Teaching Fellow, and peers.
 Project management skills developed to a high standard through the management of my PhD research, alongside
employment as a Sessional Teacher/Mentor.
 Ability to critically analyse and synthesise new and complex information from diverse sources as demonstrated during
my honours thesis.
 Strong mathematical and programming skills, with a demonstrated ability to conduct independent research.

AWARDS AND SCHOLARSHIPS

 Received Vice‐Chancellor’s Research Scholarship (VCRS) for PhD, 2010
 Awarded Travel Grant to attend Royal Society of Chemistry Annual Conference, September 2010

CONFERENCES AND COURSES ATTENDED

 Evolutionary Traits in Plants, Research Council’s Graduate School, October 10th 2011
 CRAC Insight into Management Course, Newcastle, April 4th-7th 2011
 Business Biotechnology Course including technology transfer, patents and negotiating skills at the
Bioscience Centre, Centre for Life, Melbourne, October 2010
 Royal Society of Chemistry, Annual Conference, Queensland, September 2010
RSC Carbohydrates Group and RSC Biological and Medicinal Chemistry Joint Spring Meeting, Melbourne, March
2010, presented poster


2011 – Current Australian Society for Biochemistry and Molecular Science
2011 – Current Environment Institute of Australia and New Zealand

EXTRA-CURRICULAR ACTIVITIES

2012 – Current Secretary of Conservation Volunteers Australia

2011 – 2013 President, Focus (Friends on Campus) Committee
(A support network for Mature Age Students)

REFEREES

Dr Eric Science Professor Gerard Rich Professor Greg Scientist
PhD Supervisor Faculty of Life and Social Leading Scientist
Faculty of Life and Social Sciences Program Water Infrastructure Research
Sciences Coordinator Project Department of Environment
Swinburne University Swinburne University and Sustainability
Tel: 9215 8999 Tel: 9214 1234 Tel: 9345 6789
Email: e.science@swin.edu.au Email: g.rich@swin.edu.au Email: g.m.scientist@des.gov.au


ICT EXAMPLE
MARCUS COMPUTING
20 Wakefield Place, Hawthorn 3122
0433 444 888
mcomputing@email.com.au
www.linkedin.com/in/marcuscomputing

EDUCATION

2014 – Current Bachelor of Computing
Swinburne University of Technology
Major: Software Development
 Distinction average (84%) in the Software Development major
 Overall credit average (71%) has been achieved to date

Relevant subjects:
 Programming in Java and Advanced Java
 Object Oriented Programming in C++
 Business Systems Programming in .NET

2013 Bachelor of Engineering (first year)
Monash University
 Transferred to a Bachelor of Computing at Swinburne University

Ringwood Secondary College
ENTER: 93.55

Achievements:
 School Prefect in Year 12
 Interschool debating captain
 Certificates of Distinction in Information Technology 2009-2011

PROFESSIONAL DEVELOPMENT

2015 Microsoft Certified Desktop Support Technician (MCDST)
Certification
Drake Training, a Microsoft Certified Partner for Learning Solutions
(CPLS)

2014 Australian Computer Science Week (ACSW05)
Computing Research and Education Association
Newcastle

2014 Basic Workplace First Aid (Incorporating Emergency First Aid)
St. John’s Ambulance Australia
This course meets Worksafe – Code of Practice requirements

2013 Speechcraft
Toastmasters (District 73)


2014 – Current Swinburne Students in Free Enterprise

2014 – Current Australian Computer Society (Student Member)


EMPLOYMENT HISTORY

2014 – Current Computer Consultant
Computer Mate, Malvern

Responsibilities:
 Custom building computers to clients’ needs
 Provide computer support for existing computers including:
 Repairs and upgrades to existing computers
 Virus, Spyware and Adware removal
 Computer Networking

Achievements:
 Successfully designed and implemented an enhanced network platform which significantly
streamlined communications with customers
 Consistently receive positive customer feedback in regard to my excellent performance and
service levels provided to key stakeholders

2013 – Current Web Developer

Responsibilities:
 Website design for clients ranging from single web pages to highly highly complex designs
 Examples of web design and maintenance:
www.mtscopusdebaters.edu.au
www.gifts4you.org.au

Achievements:
 Demonstrated success in designing and implementing client websites with excellent results and
satisfaction ratings
 Received excellent feedback from the leadership team in regard to my innovative and creative
website ideas

2011 – 2012 Crew Member
Boost Juice, Hawthorn

Responsibilities:
 Preparation of drinks in a fast paced environment

Achievements:
 Consistently receive positive feedback from customers in regard to my attentive service levels

SKILLS SUMMARY

Computer

Databases MS Access, SQL, Oracle

Publishing Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, MS Publisher
Web HTML, Java Script, Java Beans, Flash, Dream weaver, Fireworks
Office Word, PowerPoint, Publisher, Visio, Excel, Outlook, Project, Access
Operating Win 2003 server, XP, UNIX/Solaris, Linux, MAC

Systems Installation, configuration, monitoring and optimisation of the above


Hardware PC Maintenance, troubleshooting and upgrading
Modems, sound and video cards
Digital Cameras, scanners, printers and other peripherals

Network Managing LANs over different platforms, including; Linux, Novell and
Administration Windows 7/ Windows 8
Miscellaneous Development, testing, documentation, implementation and training of a

number of non-commercial software for specialised needs and clients

Communication
 High level of communication skills have been demonstrated through:
public speaking, debating and presenting assignments

 Liaising with staff and clients at work (face to face, phone, email)
 Written communication skills are being constantly demonstrated and refined when producing
 university assignments and technical documentation for which distinction average results have
 been achieved
Leadership

 Leadership skills were awarded with roles of School Prefect and Interschool Debating Captain
after a rigorous selection process
 Effective leadership skills have been further developed and demonstrated as a team leader of
university syndicate projects
Team Building
 An active and enthusiastic member of several groups including LUBe (LINUX, UNIX and Be
Operating Systems), debating teams and Swinburne Syndicate groups
 Proven ability to contribute in a team environment through group assignments and team sports
Problem Solving
 Demonstrated through trouble shooting computer faults in my work at Computer Mate
 As part of the Software Development major have completed numerous assignments with involved
solving software related problems

INTERESTS

 Computers: games, assembling, fault finding and upgrading
 Debating
 Football

REFEREES

Associate Professor Judy McKay
Faculty of Information and Communication Technologies
Swinburne University of Technology
jmckay@it.swin.edu.au
Phone: 9214 5385

Than Ng
Manager, Computer Mate
tng@computermate.org.au
Phone: 9234 5678


INDUSTRY PLACEMENT EXAMPLE

CLAIRE CARES
56 George Rd, Aspenvale Vic 3999
Ph: 0433 444 888
Email: c.cares@email.com.au
www.linkedin.com/in/clairecares

EDUCATION

2015 Diploma of Community Services Work

Swinburne University of Technology – TAFE Division

2013 Certificate IV in Community Services Work
Swinburne University of Technology – TAFE Division

Aspen College

CERTIFICATIONS/ SHORT COURSES

2015 Working with Children Check

2015 Police Check

2013 Handling Difficult Customers Seminar
Council for Adult Education, Melbourne

2012 Senior First Aid (Level 2)
St John Ambulance Australia, Melbourne

RELEVANT/ INDUSTRY EXPERIENCE

July- Oct 2015 Family Support Case Worker (200 hour placement)
Mission Australia

Responsibilities:
 Interviewed young people to identify problems and acted as an advocate (representatives) for
them, raising these issues with relevant government authorities
 Assisted in developing policies relating to young people
 Provided support and advice to young people experiencing difficulties, such as family problems,
unemployment, illness, drug abuse and homelessness
 Arranged and provided counselling, food, shelter or clothing
 Arranged for the referral of clients to appropriate specialists or community agencies
 Provided information about community services and resources available for
young people
 Planned and organised activities, such as sports, handicrafts, dancing, drama, hiking,
bushwalking and holiday camps
 Assisted in the writing of reports and submissions requesting funding for continuing programs
and new projects


March – May 2015 Community Worker (200 hour placement)
The Salvation Army

Responsibilities
 Assisted community groups in planning, developing, maintaining and evaluating community
resources, programs and support networks
 Supported, developed and evaluated strategies that encourage community participation in
activities
 Communicated frequently with community groups, welfare agencies, government bodies, non-
government organisations and private businesses about community services such as
housing, health, welfare and recreation
 Helped raise community and public awareness regarding issues such as welfare rights by
promoting, organising and/or helping to coordinate meetings and seminars
 Carried out administrative work including written correspondence, preparing submissions and
reports for government bodies or other agencies and attending management meetings as
required

VOLUNTARY WORK

2010 – Current Support Worker

Brotherhood of St Laurance

Responsibilities:
 Accompanying students on public transport to and from camp activities
 Liaising with Urban Camp staff and camp activity staff and where appropriate join in on
programs with the students
 Briefing and debriefing students about camp activities as part of the Brotherhood Schools
Engagement Team
 Acting as BSL representative at all external activities.

ADDITIONAL EMPLOYMENT HISTORY

2012 – Current Swimming Instructor (casual)

Aspen Sports & Recreation Centre, Aspen
 Taught school children water safety
 Participated in team planning sessions

2013 Clerical Assistant (1 year, part-time)
Aspen Sports and Recreation Centre, Aspen
 Cash handling
 Membership registration
 Filing

2011 Sales Assistant (6 weeks summer holidays)
Boutique Hats, Aspen
 Cash handling
 Stock taking
 Window dressing
 Store maintenance


KEY SKILLS

Working with Children

 Managed groups of children responsibly, shown by two years (casual) teaching water safety to children aged
2 to 6
 Related well to children, as shown by regular feedback from the senior swimming instructor regarding the children’s
enjoyment of my lessons
 Developed excellent knowledge of children’s developmental needs and assessment; through my studies and
placements; have completed two in-depth case studies
 Demonstrated special skills in art and craft work with children

Communication
 Developed rapport with a range of clients and customers, including parents, customers and colleagues in different
roles.
 Strong understanding of how to communicate with at risk clients and ability to write effective case notes as
demonstrated during my placements at Mission Australia and The Salvation Army.
 Attended CAE course in “Handling Difficult Customers” and effectively used many of the strategies presented in that
course’s content
 Prepared many program and activity plans as part of my course and have consistently achieved distinctions for these

Planning and Organisation
 Participated in team sessions to develop program and lesson plans in preparation for swimming classes for children of
various ages
 Developed skills in planning and organising recreational activities for children through my studies and placements
 Independently managed a multi-tasked administrative role at the Aspen Sports and Recreation Centre
 Administrative work including written correspondence, preparing submissions and reports for government bodies or
other agencies and written case notes strengthened during my placements

INTERESTS
Art and craft activities including textiles, floral design and painting; yoga and meditation

REFEREES
Ms Janette Thompson
Manger- Family support
Mission Australia
Ph: (03) 9653 2145
Email: jthompson@mission.com.au

Ms Tina Smith
Course Coordinator – Community Services Work
Swinburne University of Technology, Wantirna Campus
Ph: (03) 9212 1111
Email: t.smith@swin.edu.au

Mr David Fry
Manager
Aspen Sports and Recreation Centre, Aspen
Ph: (03) 9487 1212
Email: davidfry@asrc.com.au


TRADE EXAMPLE
MAX CONSTRUCTION
12 Wilson Way, Wantirna VIC 3152
0422 987 154
max.construction@email.com
www.linkedin.com/in/construction

Education
Feb 2015 – Current Certificate II in Building and Construction
Swinburne University of Technology (TAFE), Croydon

Wantirna College, Wantirna

Other Certificates/Licenses

2015 OH & S White Card
Swinburne University of Technology (TAFE), Croydon

2015 Victorian Driver’s License (# 056077937)

2014 Level 1 First Aid Certificate
St Johns Ambulance, Burwood

2014 Forklift License
Holmesglen

2014 Working at Heights
Holmesglen

Employment History

Jan 2014 – Current Labourer – Carpentry
Casual Doug’s Carpentry Pty Ltd, Boronia

Responsibilities

 Assist Carpenter with construction of residential housing
 Utilise industry specific tools and equipment
 Maintain a clean and safe working environment
 Adhere to OH&S practices and Australian Building Standards
 Liaise with clients and suppliers as necessary

2013 – Current Cook/Front Counter Staff
Hungry Jacks, Wantirna South

Responsibilities

 Prepare food as per customer orders
 Maintain a clean working environment
 Follow policy and procedures
 Liaise with customers as necessary
 Process cash and non-cash transactions


2013 – 2014 Kitchenhand
Laura’s Café, Prahran

Responsibilities

 Clean cutlery, crockery and cooking utensils
 Follow café policies and procedures
 Worked well in a fast paced working environment

Skills and Abilities

Building and Construction

 Confident using industry specific tools.
 Knowledge of Australian Building Standards.
 Ability to work collaboratively with other trades on a work site.

Communication

 Excellent verbal communications skills as demonstrated when working as a Labourer and at Hungry Jacks where I am
required to deal with customers and clients.
 Excellent written communication skills developed through my Secondary School and TAFE studies where I have
consistently achieved great results.

Team Work

 Confident team member who has had extensive experience working with others. This is best demonstrated through my
sporting commitments where I have been a part of many successful teams.
 Ability to work successfully with others to achieve tasks as allocated by the Manager. In my role as a Labourer, I
worked in a team of 4.

Achievements

2014 Certificate for Academic Excellence in Physical Education at Wantirna College
2014 Employee of the month at Hungry Jacks (December)
2013 Under 18’s Premiership player for Waverley Blues Football

2013 Certificate of participation in “Prepare for Employment” program at Wantirna College

Interests and activities

 Football – Support the Hawthorn Football Club
 Music
 Camping

Referees

Doug Jones Mark Evans Katrina Collins
Manager/Owner Building and Construction Teacher Team Leader
Doug’s Carpentry Pty Ltd Swinburne University of Technology (TAFE), Hungry Jacks, Wantirna
Email: djones@hotmail.com Croydon Email:kat_c_1970@gmail.com
Tel: 03 8801 8974 Email: mevans@swin.edu.a Tel: 03 778 9981
Tel: 03 9788 1122

POSTGRADUATE MANAGEMENT CHRONOLOGICAL EXAMPLE

ANDRE MANAGER
645 Through Rd, Burwood, Vic 3125
Tel: 0411 111 111
Email: asenior@gmail.com.au
www.linkedin.com/in/asenior

PRO FILE

 Marketing professional with extensive experience in sales and marketing There are a range of headings
management from tactical strategy development through to execution which you can use to introduce
yourself and provide a snapshot
 Experienced in new product development, consumer research, advertising,
of your range of experience,
communications, social media, B2B marketing skills and expertise to capture
 Skilled in financial management, relationship building, project management, recruiter attention.
people management Eg Professional Profile, Areas of
 Targeting an executive managerial position with a strategic global focus Expertise, Career Achievements
etc

C AREER HIGHLIGHTS

 Turning ideas into action with successful new product launches from
strategy to double digit growth in domestic and international markets
 Creation of a range of digital marketing strategies that significantly drove
customer acquisition, retention and sales

 Negotiated international licensing deals to significantly expand market
penetration by 30%
 Proven experience delivering results through content marketing,

lead generation and nurture campaigns

Keep the layout of each
qualification consistent
EDUC ATIO N
Include the name of your
2014 – Master of Business Administration institution
Current Swinburne University of Technology
 Governance and corporate leadership Show most recent or
highest level of qualification first
 Business strategy

 Global business Highlight the aspect of the
 Management analysis qualification you believe to be
most significant

2006 – 2008 Bachelor of Business (Marketing)

RMIT
Details employment history in
reverse date order
EM PLOYM ENT HISTORY
Keep the layout of each job
Mar 2013 – National Marketing Manager consistent

Current Zen Pharmaceuticals Pty Ltd First show most recent / relevant
/highest level job
Responsibilities: You may need to include some
 Management of national and international sales and marketing details about the nature /size etc
teams across Pacific region – five direct reports and total team of the organisation
of 24 staff


 Development of new branding, marketing and product concepts Highlight financial literacy,
 Strategic marketing communications and implementation including budget responsibilities which
establishment of digital marketing strategy are key management skills
 Implementation and management of key metrics and ROI for all

products
 Management of national marketing budget

Achievements: Achievements should focus
 Initiated, led and implemented an Asia Pacific marketing performance on areas where significant
management system; resulted in enhanced performance objectives organisational impact has
and increased productivity levels been achieved. It can be
 Creation of digital marketing strategies that significantly drove customer useful to include revenue
acquisition, retention and sales and cost figures, statistics
 Successfully collaborated with senior leaders in effectively establishing and other data
the 2020 strategic marketing vision, planning and implementation
process
 Contributed to market growth of 22% over two year period

Nov 2010 – Victorian Marketing Manager
Feb 2013 Pfizer Australia

Responsibilities:
 Management of the Victorian Consumer Health Care sales and marketing team
 Contributed to strategic marketing planning nation-wide
 Built successful relationships with key stakeholders
 Initiated and contributed to creating new and innovative
marketing strategies and campaigns
 Accountable for achievement of the Victorian marketing
Targets

Achievements:
 Successfully led Victorian Sales and Marketing teams with revenue increase
of 25% over a two year period
 Victorian team awarded “Asia Pacific Winning Sales Team” for two
consecutive years
 Consistently received excellent feedback from executives and senior
leaders in regard to budgetary efficiencies, and excellent performance
management of reporting team members
 Awarded “Marketing High Achiever” across three consecutive years

Jan 2008 – Graduate Marketing Analyst
Oct 2010 Pfizer Inc

Responsibilities:
 Worked across all divisional units to gain broad professional experience
 Monthly and quarterly sales reporting
 Provided support and worked collaboratively with allocated professional teams
 Contributed to project team work as required
 Provided customer support and assisted team members with media communications
and press releases when needed

Achievements
 Excellent feedback from management regarding high level performance
Successfully initiated, designed and implemented a new social media campaign which
achieved excellent results


Volunteer

2013 – Board Member Volunteer

current Anchor Community Services involvement shows
breadth of experience
Responsibilities: and a commitment to
 Attend council member meetings and provide specific advice in community

relation to marketing activities
 Development of campaign strategy to enhance community
awareness of Anchor youth support services
 Active in local community assisting with promotional activities

 Advocate and represent Anchor at a range of community initiatives

Achievements:

 Received “Outstanding Performance” award for initiating successful
community programs
 Represented Anchor at national and international community
Conferences

SKILLS SUMMARY

Marketing
 Market focused with ability to drive customer and business success through A skills summary is
innovative solutions that leverage strategic assets optional. It can highlight
 Able to translate vision and strategy into execution plans and align team objectives your relevant transferable
skills. Tailor to each job
and results
and add credibility by
 Highly proficient in strategic marketing planning and implementation validating each skill with
 Demonstrated success in collating and analysing market trends and translating ideas an example
into action plans
 Excellent networking skills and ability to effectively develop and maintain valuable If Information Technology is
Business and client relationships your career, include details
of your areas of expertise
Teamwork/Leadership
 Demonstrated success in effectively working within diverse groups of teams and
leading large project teams
 Effectively led teams through times of significant organisational change at both Pfizer
Australia and Zen Pharmaceuticals

Organisational Change Driver
 Demonstrated capacity to achieve results and execute across complex matrix
organizations
 Able to drive cultural change, business transformation and build motivated, results
orientated teams

Analytical
 Ability to analyse complex data and statistics pertaining to the broader business, with
expertise in analysing market trends and developing strategic plans

 Experienced researcher with an ability to effectively collate data samples and determine
marketing ramifications in terms of future planning

Communication / Stakeholder Engagement
 Strong communication and presentation skills
 Demonstrated success in building and maintaining valuable stakeholder relationships
 Highly proficient in networking and proactively seeking out high value business contacts
and determining marketing needs.


PRO FESSIO N AL DEVELOP M ENT

Dec 2014 Mergers & Acquisitions Accreditations and professional
Mt. Eliza Executive Education development are seen by most
employers as an indication of your
Jun 2013 Leadership Development Program commitment to “lifelong learning”,
Australian Institute of Management openness to skill development,
change and keeping up to date with
industry trends
Aug 2012 Leading Transformational Change
Swinburne Industry Solutions

PRO FESSIO N AL M EMBERS HIP

This is optional and only to be
2010 – current Member included if significant and relevant
Pacific Professional Services Marketing Association (APSMA)

OTHER ACHIEVEMENTS
(Optional) You may choose to highlight other
Examples could include: publications, media presence, research activities, sporting, achievements and / or interests
which can provide broader insight
community engagement, awards
into your interests, skills and

accomplishments

INTERESTS

(Optional)

REFEREES
Traditionally 2 or 3 referees are
standard. Alternatively, at
Mr Tram Nguyen
executive level often “referees
Marketing Director available upon request” is
Pfizer Australia indicated instead. Academic and
Ph: 9123 4567 or Mobile: 0419 345 678 employer references are the
E-mail: tnguyen@pfizers.com.au most valued. Personal referees
are usually not relevant
Dr Sandra Diaz Your referee may have changed
Course Convenor – MBA Program jobs or companies. They can
Swinburne University of Technology still be included as your referee
with their old job title referred to
Ph: 9243 6590 or Mobile: 0468 234 644
as “former”.
E-mail: sdiaz@swin.edu.au

Note: Resumes for management positions

There are a range of resume styles which can be used when applying for management positions.
You can choose to add or delete sections depending on what you wish to showcase. Selecting the
most appropriate content and style will be dependent on the role and your personal experience,
qualifications, knowledge and skills.

The example above is in chronological format which arranges your experience and education in
reverse date order. An alternative format is a functional resume, which is focused on highlighting
relevant transferable skills.

Developing Your Resume: A Guide For Students

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 Centre for Career Development

Key Study Areas:

Title Name Surname Title Name Surname Title Name Surname

Mar–Aug 2014 Human Resources Assistant Details of IBL, vacation work

 SAMPLE FOR DEVELOPING YOUR RESUME

2013 – 2015 University Volunteer Volunteer work is just as

 SAMPLE FOR DEVELOPING YOUR RESUME

Teamwork / Leadership You will add credibility to

 Operating Environments – MS Windows 7, XP, 2000

2011 – Current Environment Institute of Australia and New Zealand

Office Word, PowerPoint, Publisher, Visio, Excel, Outlook, Project, Access

Operating Win 2003 server, XP, UNIX/Solaris, Linux, MAC

Administration Windows 7/ Windows 8

Miscellaneous Development, testing, documentation, implementation and training of a

2015 Diploma of Community Services Work

2015 Working with Children Check

 SAMPLE FOR DEVELOPING YOUR RESUME

2010 – Current Support Worker

2012 – Current Swimming Instructor (casual)

 SAMPLE FOR DEVELOPING YOUR RESUME

Working with Children

2014 Employee of the month at Hungry Jacks (December)

2013 Under 18’s Premiership player for Waverley Blues Football

2013 – Board Member Volunteer

Swinburne Industry Solutions

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