Beruflich Dokumente
Kultur Dokumente
A Feasibility Study
Presented to the
In Partial Fulfillment
And
PAMILA P. PERSIA
OCTOBER 2017
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CERTIFICATION
APPRORAL SHEET
Accepted and Approved in Partial Fulfillment of the Requirements for the Degrees of Bachelor
of Science in Hotel and Restaurant Management Major in International Culinary Arts, Bachelor
of Science in Business Administration Major in Human Resource Management and Bachelor of
Science in Tourism Management.
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ACKNOWLEDGEMENT
Our group would like to thank the following person who had helped us to
4. Lastly, To our beloved Professor Mrs. Lilibeth M. Puno and Mr. Giovanni
our Feasibility Study. Thank you for understanding, help, support, and
guidance. Without your help and support this could not be possible.
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above who had brought the success of doing this feasibility study. We are very
The Researchers,
Rochelle G. Miguel
Pamila P. Persia
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Executive Summary
Pamila Persia
Tourism Management
The objective of the feasibility was primarily to determine the viability of putting up a milk
tea business with a twist. The proponents came up with a unique recipe for the product which
includes different combinations of milk teas and a small varieties of fruits and vegetable flavors.
This feasibility study forms the foundation for a major investment decision and in order to
serve this objective, the scope of the study was broken down into comprehensive analyses of
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MANAGEMENT ASPECT
This aspect deals on how the owners shall be initiated in running their business strategies
were formulated and the business structure was determined. Moreover, the management
aspect presents an organizational chart and discusses the key agreement between partners.
Each employee’s key responsibilities were also enumerated along with the organizational
MARKETING ASPECT
The proponents made use of a survey to determine the marketing aspect of the business.
Key factors such as the project location and target market were studied. The target market was
especially assessed as it shall be the primary basis and the determining factor for how the
business shall perform in terms of sales. Furthermore, demand and supply were also analyzed.
The detailed study of the aspect helps create promotional strategies for the business.
TECHNICAL ASPECT
This aspect tackles the production process and lay-out of the business; necessary set of
equipment and food costing of the product were specified. It also discusses on how the
business could foster safety measure in waste disposal and good sanitation of the area through
garbage segregation.
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FINANCIAL ASPECT
The financial aspect focuses mainly on the profitability and viability of the business.
Various plans for the business were analyzed and plotted in monetary terms. Financial
statements were presented to show how the strong points of the business and how it operates.
Upon completion of the study, it was realized that the internal and external
environment conditions deemed that “HEALTH TEA LIVING” business would be feasible.
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TABLE OF CONTENTS
ACKNOWLEDGEMENT ………………………………………………………………………………………. 3
CHAPTER 1
BUSINESS CONCEPT
Business Name
Business Offerings
Business Logo
Unique Quality
Business Structure
Location
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CHAPTER 2
SITUATION ANALYSIS
Related Studies
Industry Review
Target Market
Competition
SWOT Analysis
CHAPTER 3
BUSINESS VIABILITY
A. MARKETING ASPECT
Market Description
B. MANAGEMENT ASPECT
Organizational Structure
Uniform
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Legal Requirement
Gantt chart
C. TECHNICAL ASPECT
Product Cost
Waste Disposal
D. FINANCIAL ASPECT
E. BUSINESS DECISION
Conclusion
Recommendation
F. Attachments
List of References
Appendices
Sample Permits
Curriculum Vitae
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Packaging
Business Logo
Location Map
Target Market
Direct Competitor
Secondary Competitor
SWOT Analysis
Product Offerings
Flyers
Organizational Chart
Compensation
Uniforms
Production Process
Service Process
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Kitchen Equipment
Utensils
Perishable Goods
Non-Perishable Goods
Office Supplies
Waste Disposal
Utilities
Uniform
Manpower Requirements
Rental
Promotion
Business Schedule
Floor Plan
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CHAPTER 1
BUSINESS CONCEPT
The main idea of this business is presented in this chapter. The basics of building a
business namely the product itself, the location, its unique qualities and the business structure
The idea for HEALTH TEA LIVING originated from the proponent, who are
both health conscious but find it had to drink tea and milk. For the fulfillment of the
requirement of the course, they created a business based upon the concept of healthy
living among the students and young adults. The proponents saw the ever alarming issue
among the teenagers patronizing junk foods that has full of high levels of calories from
sugar or fat with little fiber, protein, vitamins or minerals. Thus, they decided to create a
feasibility study entitled “HEALTH TEA LIVING” that features a combination of ingredients
such as tapioca, along with milk, tea and some flavorings and enhancers that are made
from a natural additives. Their products offers an opportunity to provide guests tast and
nutritional treats that fit everyone’s taste, dietary need and certain budget.
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BUSINESS NAME
Our proposed name I our business is “Health Tea Living” which means the product itself
contains exemplary quality that the consumer will get benefit from.
Since the proponent’s target market are teens and young adults who are also fond of
mixing terms and becoming social media savvy , the proponents played with the spelling
of healthy and decided that it would catch the target market’s attention as well.
This will allow the prospective customers to be interested in this product, visit the store
BUSINESS OFFERINGS
Health Tea Living had developed a proven business system that provides the
guest with unique beverages options for lunch and or between meal snacks to dinner. This will
offer a selection of three (3) for the basic milk teas. They are the following:
Pearl Milk Tea: contain a tea base mixed/shaken with fruit or milk, to which chewy tapioca
balls (known as bubbles, pearls, or boba) and fruit jelly are often added. Ice-blended versions are
Winter melon Milk Tea: Winter melon punch, also called Winter Melon “Tea” in east Asia, is a
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Hazelnut Milk Tea: Creamy milk tea combined with the warm, toasty flavor of hazelnut.
Menu items are changed quarterly which give guests the opportunity to have new food
The store also offers to go and guests can sit on nearby seats all over the area which
displays a positive atmosphere where people enjoy their leisure time, working and also
studying.
Not only will Health Tea Living satisfy their different tastes and cravings but it will also
satisfy its customers by means of offering them with both convenience and comfort
while drinking. The following are some of the store’s eco friendly factors:
Tumblers: Regular tumblers are flat bottomed glassware that is made of glass perfect to
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BUSINESS LOGO
The proponents chose the logo above for Health Tea Living because it implies the image of nutritious
content , availability of different varieties and happy girl quenching her thirst representing the customer
and placed it in the middle because we put value in the guests. The proponents wanted to keep it simple
and cool yet very catchy in every guests that passing by. This will give the guests the impression of a cool
UNIQUE QUALITY
Since the proponents need to gain market share, Health Tea Living needs to
stand out among its competitors. Being one of the milk tea stores in the vicinity, Healthy Tea
Living stands for something special or even wonderful to its guest and its community. We stand
for everything that is fresh, healthy, nourishing, and flavorful. Through cutting edge nutrition,
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superior quality and caring service, the proponents are committed in enhancing the everyday
lives of customers-body , mind and spirit. It is also important that the guests know what the
business stand for. It never sacrifice quality; it always uses fresh produce and only the highest
quality ingredients, helping the guests reach a personal health goal, along with enjoying a
BUSINESS STRUCTURE
The proponents will adopt the model for a general partnership type of business
organization for Health Tea Living having three owners. Hence, each of the proponents
has equal responsibility and authority to run the business. Each should be involved in
Advantages:
Prospective employees may be attracted to the business if given the incentive to become a
partner.
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Disadvantages
Unlimited liability.
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LOCATION
VICINITY MAP
As seen in the vicinity map, Health TEA Living shall be located at 151 Muralla St.
Intramuros, Manila surrounded by different colleges and universities. It is also near one of the
most visited historic places such as Fort Santiago, San Agustin church, Bahay Tsinoy , Plaza de
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The entire area is approximately at latitude (14.593573) and longitude (120.976340) on the map of
the Philippines, enough for daily operations and production necessary for a cart business.
The proponents used the location because of the opportunities around the area. First,
because the target market of the business are students and young adults who are living and
studying around Intramuros. The proponents also considered the great opportunity offered by
the location wherein food businesses and other shops are also located.
I. MARKETING ASPECT
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each position.
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Related Studies
Most of the Filipinos are milk tea drinkers. Nowadays, half of the population that drinks
milk tea is the millennial. The youth now loves to drop – by in a nearby milk tea shop.
The proponent decided to put up a milk tea shop because milk tea has become part of everyday
Filipino diet. More and more people are becoming milk tea drinkers. It is a versatile drink,
perfect to be served hot or cold. One of the most popular social drinks in town. Its popularity
leads to more franchised milk tea shops. Other variations are introduced to the market to cater
every preference of the public. Break times are also enjoyed by the youth together with their
chit – chat. Milk tea bridges the gap of people and brings warmth in every cup.
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The cost factor is certainly an unreasonable reason given the current start of the world
economies and everyone’s need to tighten up on their spending. But even this is really no
excuse to be pumping the tons off toxic chemicals and “dead” food into you and or your
families’ bodies.
Milk Tea’s became popular when Liu Han-Chieh, the founder of Tang teahouse in Taichung in
Taiwan in the year 1983, first came up with the idea of serving cold Chinese tea after visiting
Japan where she saw the Japanese serve cold coffee. She also introduced the mixing of juicy
Tapioca Pearls into cold teas. Her husband named it “bubble tea” after she saw the layer of
As the time passes by the traditional bubble teas, milk teas, and fruit-infused teas that most
consumers still enjoy drinking, there are “hybrid” bubble tea and milk tea flavors that different
milk tea stores make to attract consumers. And as of that drinking tea is extremely healthy.
That's one of the best facts about tea for you to remember. As you may know, it is rich in
antioxidants, namely catechins and flavonoids, which reduces the risk of disease, stroke,
diabetes, cancer, tooth decay, slows down the ageing process, etc.! The benefits of tea may
seem endless, especially if you add herbal teas into the mix.
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Milk tea is quite simply, tea with milk added. This creates a smoother flavor and slightly
sweetens the tea. It's a popular way to serve tea in many parts of the world and it is an easy
There are many regions in the world where milk tea is the default type of tea. This is most
apparent in certain parts of India where 'tea' usually refers to milk tea. To ask for tea without
milk, request a 'black tea' or simply 'tea without.' Milk tea is also commonly consumed in
According to an article Weight Loss Teas, a website that is “dedicated to inform on tea in
regards to weight loss and overall health,” the evidences showing the origin of milk tea are
insufficient. However, there are some solid proofs that are said to point to when and how milk
tea began its journey from Taiwan to across the world. It’s not quite clear why this particular
drink took root while so many other food and drink fads faded into obscurity. Perhaps it’s the
fact that people here drink tea like other nations drink water or maybe it’s because it’s an ideal
snack/drink combo for people on the go. The most likely reason though, is that it’s not just one
drink but a thousand reinventions of the original. Yes, we still call it pearl milk tea but with so
many variations found in so many tea shops throughout the country, often the only thing they
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INDUSTRY REVIEW
Globally the sales of bubble tea in market are estimated to escalate at a higher growth
rate which is supported by increasing demand of flavored blended tea. Rising awareness
about health benefits of bubble tea is supporting the market growth. Introduction of new
flavors and availability of variety of products type is playing the key role for bubble tea
market growth. All these factors contribute to the calculated CAGR of 7.3% of bubble tea
The stability of the demand for the product is really what businessmen consider when
putting up a new enterprise, though, and one cannot complain about the demand for milk
tea in that aspect. Its endurance despite the many doomsayers predicting its imminent
downfall as a fad can be explained by comparing its clientele to that of cafes. Part of the
reason coffee shops have succeeded all around the world is that they have built for
themselves a loyal clientele who come to the stores every day and make purchase of a
product a daily habit, whether to obtain a shot of caffeine to help them with work or simply
as a routine indulgence.
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Most of the people who come to tea shops are actually ones who used to go to
coffee shops as well. They turn to tea shops for different reasons. Some actually only visited
coffee shops before in order to purchase tea, being unable to get chilled tea drinks
elsewhere. Some were genuine coffee lovers now trying to convert to tea in an effort to
replace an old habit with a possibly healthier one. Whatever the reason, they come to tea
shops with a regularity that the owners of said shops can be thankful for and which
entrepreneurs can mark. The milk tea industry is obviously thriving in the country, so new
businesses belonging to it can be expected to pop up in the next year or so as well, to better
Infinitea bars have appeared in Supermarkets in the past few years, but now they also have
popped up in a handful of stalls nor shops, as well as some target food courts. In addition,
the Health Tea Living is exploring expansion via strategic partnerships with infinite and
other retailers.
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The food industry in the Philippines is rapidly growing. The key drivers of the food
fast changing lifestyle and a higher awareness of food quality and safety. On the other
hand, technology is the barrier that negatively affects the growth of small
TARGET MARKET
PRIMARY MARKET
DEMOGRAPHIC
Age 16-35
Nationality Filipino
PSYCHOGRAPHIC
Preference (in relation to the product) Quality and product is served in a cup
Consumption Patterns The target market buy their milk tea once a
week
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COMPETITORS ANALYSIS
DIRECT COMPETITOR
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Manila
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Strengths Popular
Location SM Manila
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SECONDARY COMPETITORS
Business Name Sky deck view bar 9 spoons The Bayleaf Mc Donalds
Intramuros
business
Location Top of The Bayleaf 9/F The Bayleaf 1002, 61 Muralla St,
Manila
Product Offerings Rice Meals and Rice Meals and Rice Meals and
Strength Popular classy and Popular and classy Long Running Fast
romantic food
customers
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business
Location 2/F Stall 1 Student 151 Muralla St., Bgy Real St., Intramuros
Product Offerings Rice Meals and Rice Meals and Light snacks and
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Secondary Competitor 7
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SWOT MATRIX
STRENGTHS
The demand for milk tea shops and quality products at competitive prices is enormous
The customer base which is the main element whilst determining the target
This is for the milk tea drinkers from the area as well as for those who are not.
WEAKNESSES
The fact that even though the customer potential in the area is vast, but ever
changing due to the nature of the business in the area makes the customer
Since this is an apparent factor for any shop to be located along one of the most
visited area of students during their break time, the weakness is oblivious in
nature.
OPPORTUNITY
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This demand can be harnessed by our milk tea shop through providing value
THREATS
The major threat is the element of disaster that can be caused by terrorist
attacks.
MARKETING ASPECT
The target of this aspect is to discuss if the feasibility study determines that the
business is profitable to the community, marketing and promotional strategies that are
going to be used for the advertisement of the product. It will also discuss the demand
and supply that will indicated on charts. This will show how the business competes with
the other businesses. The proponents chose this location because of its significant
number of potential customers. The students and employees of the location are the
target market of the business. Milk tea being the proposed product of the business
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which was desired by the guests from various flavors which give the product its twist.
The proposed product is affordable and will cater the guest’s fast pacing schedule.
MARKET DESCRIPTION
The proponent’s potential buyers are students who are studying around
Intramuros.However, some of the employees and people that are residing along the
walls are also wiling o patronize our products. The location of the business “Health Tea
Living” will be situated at 151 Muralla St., Intramuros, Manila. It is a place where some
dormitories are located and especially our own historic sites and well – known
destinations are nearly located such as Fort Santiago, San Agustin Church , Plaza de
Armas , and others. Besides, it is near around Intramuros where many students use to
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1. Demand
University
Maynila
Total 300,000
2. Supply
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Intramuros
Mc Donalds 95 5%
chicken balls)
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PRICE
Health Tea Living will be sold at P 45.00 ,P 46.00 ,and P 50.00 per cup. The business will
sell the product in its competitive and reasonable price. It undergoes product costing
The business offers affordable and reasonable prices that would come up with any
costumers will be able to consume the product anywhere and anytime. Pricing
strategies are based on the offered quality of the product. Proponents are looking
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forward to attract more buyers by ensuring the products low price and good quality,
PLACE
a. BUSINESS LOCATION
The location or the place where the proposed business will be located or put up is
one of the most important factors to consider. Businesses usually put up their
there are a lot of people that can be possible customers of the business.
The proposed business shall be located at Muralla st. Intramuros Manila. The
proponents used the location because of the opportunities around the area. First,
because the target market for the business are students and young adults who are
living and studying around Intramuros. The proponents also considered the great
opportunity offered by the location wherein food businesses and other shops are
also located.
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b. DISTRIBUTION CHANNEL
Health Tea Living will cater to the general public and its beneficial products that shall
be made available through the most convenient and accessible location possible.
The business venture shall be presented to guests who prefer on-the-go and
satisfying refreshments.
PRODUCTS
The proposed business will offer the three (3) basic varieties that would best soothe
everyone’s taste and preferences. The said business offers: Pearl Milk Tea (Original
Milk Tea), Wintermelon Milk Tea, and Hazelnut Milk Tea. The business also came up
with a variety of sandwiches that would best compliment the guest’s choice of milk
tea.
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PROMOTIONS
Flyers- one form of advertisement which is handy to businesses are flyers which are
easily handed from an individual to another. Through flyers, the product itself and the
business will be advertised. These flyers include the information of our shop and its
contact number.
Tarpaulins- a form of advertisement wherein the business logo, business tag line and
business location is indicated and flashed along the streets nearby. This gives a certain
Discount Cards- is a card or document, often a plastic credit card or paper card, that entitles
the holder to discounts on the prices of some products or services. Cards may be issued as
part of a loyalty program, offering discounts to existing customers to ensure their continuing
custom.
a. TAGLINE
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b. VALUE PROPOSITION
The business proposed that it would promote healthy consumption of food and
beverage by including that habit of taking fruit and vegetables variety of milk tea and
fruit juices. Just by looking at the statement at the guests will not just be enjoying the
sensation of drinking their milk tea with fruits as well. The business’ tag line “Lets live a
HEALTH TEA life!” will be giving the guests a hint of how the product would be affecting
c. PROMOTION STRATEGY
Aside on flyers in the vicinity, The proponents will also give a 50 % discount to the
school of the week so as draw their attention because the said proponents believe that
giving them that 50 % discount, even though that is half of the original price, will make
the people around the vicinity enthusiastic and will gather around the establishment.
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B. MANAGEMENT ASPECTS
ORGANIZATIONAL STRUCTURE
Health Tea Living is organized as a partnership. It is partnered with Ms. Alaine Dominique J. Dela
Torre, Ms. Rochelle Eirelyn Ann G. Miguel and Ms. Pamila Persia. In Partnership, the co-owners
(partners) share the assets, liabilities, and profits of the business according to the terms of the
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ORGANIZATIONAL CHART
MANAGER
Cashier Crew
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MANAGER
JOB SPECIFICATION
22 – 35 years old
Male / Female
Job Description
CASHIER
Job Specification
College graduate
20 – 30 years old
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Job Description
- The cashier will be in –charge of receiving the payment of the customer. He/She
will also be in - charge of monitoring the daily , weekly , and monthly sales as
- Process are quickly, accurately and efficiently and cash register operation
CREW
Job Specification
skills
Job Description
- The crew must be knowledgeable about the know – how in producing the
the equipment, inspecting quality control, and keeping track of raw material
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A. COMPENSATION
Social Security System (SSS) – is aimed at providing protection for the SSS member
against recognized hazard condition, such as sickness, disability, maternity, old age and
death, or other such contingencies not stated but resulted in loss of income or result to
financial burden.
(PhilHealth).
PhilHealth – is aimed to create universal health coverage for the Philippines. It is a tax-
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Philippines, and is attached to the Department of Health. It states its goals as insuring a
sustainable national health insurance program for all. This social insurance program
provides a means for the healthy to pay for the care of the sick and for those who can
afford medical care to subsidize those who cannot. Both local and national government
PAG-IBIG – seeks to provide a national savings program and affordable shelter financing
for Filipino workers. It is mandatory for all employees covered by the Social Security
13th Month Pay – as mandated by the Presidential Decree NO. 851, it is one twelfth of
the basic salary of an employee within a calendar year, to be paid to the employee not
Meal and Rest Periods – the employees are provided a regular meal during his/her
break. Employees are also provided adequate rest periods in the afternoon for 30
Holiday Payments – employees are paid twice their salary of the following holidays:
o Holy Week
o Labor Day
o Independence Day
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o Bonifacio Day
o Christmas Day
o Rizal Day
Vacation Leave – employees will have 4 days-vacation prior to their application of leave.
COMPANY POLICIES
1. Employees will undergo monthly talks with the manager to retain employer and employee
relationship.
2. Professionalism shall be observed and practiced during operations. This includes employees
3. Strictly no personal display of affection (PDA) during operation hours. If a certain employee
has a boyfriend/girlfriend he/she is not allowed to be visited during operation hours which may
result into employee distraction that could cause the business to lose some credibility and
transactions.
4. Employees must observed complete and proper uniform all times. Wearing sandos, shorts,
5. Employees must observe their personal hygiene and grooming at all times.
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6. If an employee fails to follow the management’s policy. He/she shall face consequences that
7. If business suffers losses that lead from employee’s irresponsibility, He/she shall face pay
8. If a certain employee is under suspension and fails to return to his/her duty, the
9. Upon reviewing of an employee’s excuse for his/her failure to return after his/her dismissal
and the management finds out that the excuse is unreasonable this will result to immediate
dismissal.
10. The manager is obliged to help employees or partners during inspections and calculations.
11. The manager is obliged to check morning, afternoon and pre-closing operations to ensure
business viability.
12. The manager has to have weekly and monthly financial documents to check whether the
13. The manager is directly responsible for all business records to prevent any loss during
operations.
14. If the manager fails to comply to Management Policy #12 & #13, he/she shall be observed
and warned by the business partners. If the manager continues his/her irresponsive acts,
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FINANCIAL POLICY
1. No is strictly allowed to handle daily monetary transaction besides the staff of the
business.
2. If the management finds out that the flaws in financial documents were caused by faulty
3. If by chance the management finds out that the flaws in financial documents were
FOOD SAFETY
1. Staff should know and practice food safety during production and service of the
business product.
3. Operations are (stall and preparation area) must be clean and sanitized at all times.
5. Staff are required to have these during production, preparation and service of the
business product:
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Hairnets
Apron
6. Accessories are strictly prohibited during business operation. Following accessories are:
Earrings
Bracelets
Watches
Rings
7. Proper food handling must be observed at all times during business operations.
8. Failure to comply with the said policies above, an employee shall be given 3 warnings to
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UNIFORM
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LEGAL REQUIREMENTS
Remember that it is important to register your business to avoid any legal problems
once business operations start. Furthermore, it’s common practice for competitors to check on
you if you have all the necessary registrations completed because if not, this will be an
opportunity for them to disrupt and delay your operations by notifying the proper authorities.
We need to find out when you’re starting out is what laws apply to your new
business. You may wish to consult a legal professional to help you with all the legal
requirements that you must comply with, such as licenses and registrations, contracts and
leases.
In line with this, the proponents conducted research on requirements needed for
their business. They have completed the partnership agreement with the Security and Exchange
Commission. This is necessary to avoid risk that the default rules in your state’s partnership
laws will govern your partnership in ways you and your partners won’t like. Creating a written
agreement will also give the proponents a chance to discuss their expectations of each other,
define how each of you will participate in the business, and help them work out any sticky
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They also have completed permits and clearances by LGU such as the Mayor’s
Permit, Sanitary Permit, NBI clearance and Barangay clearance. These permits and clearances
are needed to fully be prepared in starting off with their own businesses.
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NEW BUSINESS
1. Barangay Clearance
2. Location Clearance
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RENEWAL
1. Barangay Clearance
2. Locational Clearance
3. Previous year permit and official receipt for the present year
2. NB or Police Clearance
4. Health Certificate
BIR REQUIREMENTS
1. Tax Form
BIR Form 1901 – Application for Registration for Self Employed and Mixed Income Individuals,
Estates/ Trusts
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DOCUMENTARY REQUIREMENTS
1. Photocopy of Mayor’s Business Permit (or duly received Application for Mayor’s
Business Permit, if the former is still in process with the LGU) and/or PTR issued by
the LGU
a. Contract of Lease;
b. DTI Certificate of Registration Business Name, if business trade name shall be used;
entity;
Export Zone Authority (PEZA), Bases Conversion Development Authority (BCDA) and
e. Franchise Agreement;
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a) Copy of the COR of the Head office for facility type to be used by the Head office
and COR of the branch for facility type to be used by a particular branch;
b) Mayor’s Permit or duly received Application for Mayor’s Business Permit, if the
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GANTT CHART
Gantt Chart June July Aug. Sept. Oct. Nov. Dec. Jan. Feb. Mar. April
Project
Conceptualization
Feasibility Preparation
Organizing
Area Development
Procurement
Hiring
Start of operation
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C. TECHNICAL ASPECT
START WITH THE PREFERRED COMBIINATION OF MILK TEA, PUT IT IN THE SHAKER. AND
BLEND IT EVENLY
ADD AN ICE TO THE TUMBLER AND PUT THE BLENDED MILK TEA TO THE TUMBLER.
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Suggestive Selling
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These are the task of the staff assigned on milk tea and food sanitation and cashier
Step 1 & 2
The product process table must be prepared between the following hours:
Step 3 & 4
Step 5 & 6
Stop and listen to the guests orders then lay it out to the food staff assigned
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Step 7 & 8
Thank the guest and say “Please come again” as the guests have leave.
Step 9 & 10
Ensure all ingredients are sealed properly and stations are kept sanitized.
As operation hours are about to end check if there are leftovers and if
Step 1 & 2
Open the shop and check all equipment needed for recording and calculating
transactions.
Step 3 & 4
Lay down all orders to the food station, record the transaction down on the
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Give the finished product to the guests and thank them as they depart to
the shop.
Step 5 & 6
processes.
Step 7 & 8
As business hours end check the recording of transactions for the day then
check cash box. Coordinate with other staff to prevent money losses.
Surrender the locked cash box to the manager and keep financial
- Keep financial transactions and check records every day to keep updated.
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- Thank employees and motivate them once again to further improve the employer
and employee relationship which is one important ingredient for one organizational
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Mark Up (300 %) 3
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Rice Milk)
Cost/Piece P 12.18
Cost/Order P 13.19
Mark Up (300 %) 3
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HAZELNUTT MILKTEA
Mark Up (300 %) 3
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Kitchen Equipment
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Utensils
Total P 2,594
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per day
Total P 1860
Total P 2632
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Office Supplies
1 Calculator P 50 P 50
1 Log Book P 80 P 80
4 Pen P 25 P 100
1 Stapler P 30 P 30
1 Receipt P 75 P 75
Total P 425
4 Hand Towels P 20 P 80
1 Sponge P 30 P 30
2 Dishwashing Liquids P 30 P 60
Total P 370
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1 Dust Pan P 75 P 75
Total P 845
Total P 1,080
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Utilities
Consumption Consumption
Uniform
3 Hairnet 10 P 30
Total P 780
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Manpower Requirements
Total P 33,000
Promotions
Strategy Budget
Flyers P 500
Tarpaulin P 1,000
Total P 1,500
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Business Schedule
Day Time
Monday 8am – 8 pm
Tuesday 8 am – 8 pm
Wednesday 8 am – 8 pm
Thursday 8 am – 8 pm
Friday 8 am – 8 pm
Saturday 8 am – 6 pm
Sunday 8 am – 6 pm
WASTE DISPOSAL
Health Tea Living will be implementing a waste segregation and proper waste disposal
method in the execution of the business for the welfare of all the people around. An excellent
quality waste segregation will be implemented through separation of the biodegradable and
non-biodegradable wastes produced by the business. Also the “Reuse, Reduce, Recycle”
principle will be executed in order to lessen the garbage disposed by the business. However,
the proponent assures that the recycling method will not affect the quality and cleanliness of
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FLOORPLAN
Legend:
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FINANCIAL
ASPECT
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ASSUMPTION TO BE USED
B. Partners are allowed to withdraw 60% of their share in net income after
income tax.
Utensils 2 years
F. Sales, purchases and expenses are computed net of Value Added Tax (VAT).
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SOURCE OF FUNDING
Source of funds
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Income Statement
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Note 1 - SALES
Note 2 -
SALES COST
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Note 4 – Utilities
Electrity (2,000*12) 24,000 26,400 29,040
Water (1,000*12) 12,000 13,200 14,520
Rent (20,000*12) 240,000 264,000 290,400
Note 7 – Supplies
Supplies, beginning 0 250 287
Current Year, purchases 4,990 5,489 6,038
Total 4,990 5,739 6,325
Less: Supplies, ending 250 287 316
* 4,741 5,452 6,009
Additions/(Disposal)
Kitchen Equipments
Utensils
Furniture and Fixtures
Total Initial Fixed Costs
TOTAL 16,853 16,853 16,853
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Accumulated Depreciation:
Beginning Balance
Kitchen Equipments 2,635.80 5,272
Utensils 1,297.00 2,594
Furniture and Fixtures 216.00 432
Current Year Depreciation Expense
Note 10 - Inventories
Raw Materials 25,360 27,896 30,686
Work in Process - - -
Finished Goods - - -
25,360 27,896 30,686
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check digit
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LIABILITIES
Current Liabilities
Note
Income Tax Payable 11 580,997 643,433 707,928
Partner's Equity
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C A S H F L O W S F R O M IN V E S T IN G A C T IV IT IE S :
D ecrease (increase) in:
Purchase of PPE (16,853) 0 0
Paym ent of Rent D eposit (20,000)
N e t c as h p ro vid e d b y inve s ting ac tivitie s (36,853) 0 0
C A S H F L O W S F R O M F IN A N C IN G A C T IV IT IE S :
Increase (decrease) in partner's capital contribution 135,000 0 0
Increase (decrease) in partner's w ithdraw al (813,396) (900,806) (991,099)
N e t c as h p ro vid e d b y financ ing ac tivitie s (678,396) (900,806) (991,099)
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Overhead:
Utilities 13,800
Depreciation 2,904
Supplies 948
Overhead per Month 17,652 211,828.03
Overhead per Day 588
Direct Labor:
Crew 14,100
14,100 12 169,200
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Add:
Less:
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Sales 1,525,287
Variable Cost:
Utilities 110,400
Fixed Cost:
Net Income -
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E. BUSINESS DECISION
CONCLUSION
The proponents therefore conclude that the proposed business, Health Tea Living, is a
feasible since the product and the location complement each other to make the business possible, as
seen in the demand and supply analysis and from the results of the survey.
The proponents invested in a strong marketing campaign by using tarpaulins and flyers in
order to attract customers and also to separate itself from its competitors; since it’s newly opened.
The chain of command as delineated in the organizational chart will help the business’
operations to run smoothly. By fulfilling the employee’s job specification and creating what outcome is
expected from them, it will result in giving the guests a high quality or service. Thus, sales will increase
It is necessary to update the aspect of the operation from time to time and that the
The proponents concluded that it is feasible based upon the financial aspect which shows
that through sales of the business, the operating expenses will be justified.
The location of the business is an opportunity for the business to excel because it is
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RECOMMENDATION
The proponents recommend that if the business proceeds, it may eventually add
other variety of flavors to the menu. Through this, not only will Health Tea Living be
appreciated by students, it would also be known within and inside the country.
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ATTACHMENTS
LIST OF ATTACHEMNTS:
http://www.digmnl.com/lifestyle/philippines-milk-tea-business
http://iloveserenitea.com/need-know-history-milk-tea/
https://www.transparencymarketresearch.com/milk-tea-powder-market.html
http://www.thelist.com/33130/things-didnt-know-bubble-tea/
https://www.google.com.ph/search?biw=1366&bih=662&tbm=isch&sa=1&q=fnb+skirt&oq=fnb+skirt
&gs_l=psy-ab.3...5704.6223.0.6550.3.3.0.0.0.0.157.401.0j3.3.0....0...1.1.64.psy
ab..0.1.130...0i7i30k1.0.ivwm57C4Djw#imgrc=SvfO4LCriT68gM:
https://www.google.com.ph/search?biw=1366&bih=662&tbm=isch&sa=1&q=apron&oq=apron&gs_l=
psyab.3..0i67k1j0j0i67k1j0l6j0i67k1.233043.233880.0.234196.5.5.0.0.0.0.150.150.0j1.1.0....0...1.1.64.p
sy-ab..4.1.150....0.rvIUNssqLOw#imgrc=3y41H5vCcKIAUM:
https://www.google.com.ph/search?biw=1366&bih=662&tbm=isch&sa=1&q=green+uniform&oq=gre
en+uniform&gs_l=psy-ab.3...40959.47135.0.48514.13.13.0.0.0.0.691.1801.0j2j1j5-
2.5.0....0...1.1.64.psy-ab..8.5.1799...0j0i67k1.0.btJmEAXj8ZM#imgrc=fsQ9ROg_Ulf46M:
https://www.google.com.ph/search?tbm=isch&q=chef+black+pants&spell=1&sa=X&ved=0ahUKEwjE
5eW42YHXAhVDE5QKHX8lCkUQvwUIQCgA&biw=1366&bih=662&dpr=1#imgrc=OClQIn1indSJvM:
https://www.slideshare.net/jiankhieo/21301904
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https://www.google.com.ph/search?dcr=0&biw=1366&bih=613&tbm=isch&sa=1&q=dti+application+
for+corporation%2Fpartnership&oq=dti+application+for+&gs_l=psyab.3.2.0i24k1l6.10012.31908.0.39
332.41.39.2.0.0.0.556.4892.0j31j0j1j0j1.33.0....0...1.1.64.psyab..6.9.1357...0j0i13k1j0i7i30k1j0i67k1.0.
w4Q1LSwNrSg#imgrc=6fYJ2yQKQ1-GeM:
http://www.efrennolasco.com/dti-business-name-registration-online-requirements-and-procedure/
https://www.google.com.ph/search?q=application+form+for+renewal+of+business+permit&dcr=0&s
ource=lnms&tbm=isch&sa=X&ved=0ahUKEwjEltaK7oHXAhULKZQKHcYRASMQ_AUICigB&biw=1366&b
ih=613#imgrc=Mxow_FcwtKnhfM:
https://caracelinedorm.com/?page_id=48
http://www.nanaynotebook.com/2011/07/woes-of-business-registration-in.html
http://www.investorjuan.com/2010/08/9-things-you-have-to-know-about.html
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APPENDICES
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BUSINESS COMMUNICATIONS
Dear Respondents,
hope that you will answer the questions honestly and completely. Any information
Pamila P. Persia
The Researchers
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TABLE 1
Age
17 and below 23 23 % 2
18 – 25 70 70 % 1
26 – 33 6 6% 3
34 and above 1 1% 4
Table 1 entitles that more than half of the respondents are of ages from 18 – 25 followed by the
respondents with ages ranging of 17 and below and respondents of ages 26 – 33 and lastly are the
number of respondents with ages 34 and above. We conducted our survey around the vicinity of
Intramuros and it has many universities and those schools are part of the sports association so
called National Collegiate Athletic Association (NCAA) and those are Lyceum of the Philippines
University (LPU) Mapua Institute of Technology (MU) and Colegio de San Juan de Letran (Letran).
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TABLE 2
Gender
Female 49 49 % 2
Male 51 51 % 1
Table 2 implies that the rate of the male respondents were higher than the female respondents. Out of
1oo respondents there were 51 male respondents over of 49 female respondents. And in our opinion in
TABLE 3
Student 85 85 % 1
Employed 6 6% 3
Self – Employed 1 1% 4
Unemployed 7 7% 2
Working Student 1 1% 5
Table 3 presents that the occupational status of the respondents are mostly students with the number of
85 % out of 100 and followed by unemployed, employed , self-employed and lastly a working student .
And in our opinion, Most of the youths are students and some of them also is an employee at their early
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young age so that if the grow old in the lather time they don’t have a hard time to work in any
establishments.
TABLE 4
Marital Status
Single 97 97 % 1
Married 3 3% 2
Table 4 explains that majority of the respondents were answered by single person rather than the married
ones. We also know that being a single has many perks of what we can do that married people can’t do.
TABLE 5
Weekly Allowance
Table 5 explains that the highest number of the respondents who answered the researchers’
questionnaires has a weekly allowance of less than 500 followed by those respondents who has weekly
allowance ranges from 1,100 and above and the least number of respondents who answered the weekly
allowance of 800 but not less than 1,100.We imply that those people who answer and gathered the 27 %
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is that they really rely on a budget basis every day. While the other people who answered the
TABLE 6
Preferred refreshments
Water 63 26.14 % 1
Lemonade 34 14.10 % 4
Chocolate 34 14.10 % 3
Coffee 26 10.78 % 6
Cola 1 0.41 % 7
Milo 1 0.41 % 12
Table 6 explains that the total respondents is 100 but in this question, the respondents are allowed to
choose among the refreshments as many as they want and with that the result are the following: the
majority chose water as the refreshments and milk tea as follows and followed by chocolate, lemonade,
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fruit shakes, and etc.. And in this situation our opinion is that majority of our respondents is devoted in
their nutritional values that they can get to get healthier than ever.
TABLE 7
Table 7 implies that majority of the respondents answered the survey that they prefer the original milk tea
called Pearl Milk Tea and followed by Chocolate Almond and Winter melon flavours. We conclude that
our respondents like the native flavour of milk tea thou in our time we have lots of flavours that we could
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TABLE 8
Serenitea 17 11.18 % 5
Infinitea 43 28.28 % 1
Chatime 28 18.42 % 2
D’Cream 2 1.31 % 7
Table 8 convey that according to the respondents answer, the milk tea store that they patronize are
Infinitea followed by the Chatime and Moon leaf. In our opinion, we gathered Infinitea as the highest rank
of them all because we can see infinitea into streets,malls, and most of all near the schools and
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TABLE 9
Once a week 49 49 % 1
Twice a week 23 23 % 2
Trice a week 13 13 % 3
Once a month 6 6% 4
Almost never 1 1% 6
Twice a month 3 3% 5
Rarely 1 1% 11
Thought of 1 1% 12
Seldom 1 1% 10
Everyday 1 1% 8
Table 9 explains that out of 100 respondents, 49 of them visits a milk tea store once a week. We also
have thought that they visit milk tea stores once a week maybe because of their budgetary amenities or
expenses everyday nor every week like contributions, transportation, and foods.
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TABLE 10
Preferred Add-Ons
Pearls 52 29.88 % 1
Nata 24 13.79 % 2
Pudding 12 6.89 % 7
Table 10 proves that majority of the respondents prefer Pearls as their add–ons when they buy a milk
tea. Maybe it is because it is a moist starch that contrasts the sweetness and the texture of the drink and
it also have a carbohydrates that can help our body to be healthier than before.
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TABLE 11
Sandwiches 31 25 % 1
Cookies 27 21.77 % 2
Cupcakes 20 16.12 % 5
Brownies 23 18.54 % 3
Cakes 16 12.90 % 4
Rice 3 2.41 % 6
Pasta 2 1.61 % 8
Table 11 indicates that more than half of the respondents prefer sandwiches with their milk tea. We have
conclude that they answer the sandwiches as the highest rank maybe because it is more appealing to
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TABLE 12
Study 20 14.59 % 4
To Winded Up 28 20.43 % 3
To Mingle 9 6.56 % 6
Table 12 reveals that preponderance of the respondents’ purpose when they visit a milk tea store is
catching up with friends followed by their love for milk tea’s as refreshment and to wind up. We studied
their purpose and we thought that they like to catch up with their friends there because milk tea stores are
convenient and always open for people who want to spend time.
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TABLE 13
Price 28 18.42 % 2
Brand 11 7.23 % 5
Taste 70 46.05 % 1
Flavor 27 17.76 % 3
Table 13 illustrates that majority of the respondents have a high standards in buying a drink and that they
consider the taste to be the first one followed by the price and the flavors. We interpret the selection of
these category and maybe they chose the taste as the highest rank because they always compare things
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TABLE 14
Very Effective 12 12 % 4
Effective 37 37 % 1
Average 34 34 % 2
Good 17 17 % 3
Table 14 unfolds that superiority of the respondents rate their last transaction in a milk tea store as
excellent. We the researchers thought that they rate it as like that because they have a set of standards in
giving and rating a service nor the ambiance of the stores or stalls and one way of it is that they should
TABLE 15
Willingness To Spend
P 100 - P 200 37 37 % 2
P 200 - P 300 17 17 % 3
P 500 1 1% 5
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Table 15 shows that most respondents are willing to spend less than 100 on milk tea stores. We think
that they are saving a lot of money for their personal desires nor everyday expenditures like foods,
contributions in an event or school activities and especially none other than transportation or expenses in
TABLE 16
Morning 15 15 % 3
Afternoon 57 57 % 1
Evening 16 16 % 2
Night 12 12 % 4
Table 16 shows that majority of the respondents usually visits a milk tea store in the afternoon. The
respondents wants to drink nor go to milk tea stores at afternoon maybe because they use their lunch
time or free time to buy a drink nor snacks as they want to chill and do nothing or study their lessons if
they are students while if they are employee, they work while drinking nor chilling in the milk tea store.
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TABLE 17
Usual Companions
Friends 73 57.48 % 1
Relatives 4 3.14 % 5
Family 26 20.47 % 2
Classmates 19 14.96 % 3
Officemates 4 3.14% 4
Table 17 explains that majority of the respondents’ companions are their friends. They answered friends
to be the highest maybe because they are comfortable to hang out with their friends rather than family nor
TABLE 18
Yes 42 42 % 2
No 58 58 % 1
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Table 18 shows that out of 100 respondents, there are 58 respondents does not spend more time in a
milk tea store. Maybe it’s because they are in hasty mode of their lives or they have asudden trend that
TABLE 19
Flavour Offering 42 24 % 2
Service 22 12.57 % 5
Taste 58 33.14 % 1
Price 26 14.86 % 4
Table 19 illustrates that majority of the respondents have a high standards in buying a drink and that they
consider the taste to be the first one followed by the flavours, portion size, price and lastly their service.
We interpret the selection of these category and maybe they chose the taste as the highest rank because
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TABLE 20
Yes 84 84 % 1
No 16 16 % 2
Table 20 implies that out of 100 respondents, there are 84% of them whom are willing to spend on a
newly–opened milk tea store. We have thought that those who answered yes is that they are willingly
want to explore more stores that they can and for those who answered no is that they have a store that
patronesses extremely.
TABLE 21
Dine In 65 65 % 1
Take Out 35 35 % 2
Table 21 proffer that majority of the respondents like to have their drinks to be dine – in.We have thought
that they answered that maybe because the customer value’s in a dine-in experience and what they value
in a to-go order can vary widely. And experts say that most concepts should strive to strike a balance of
on-premise and off-premise dining offerings. Still, some say not every company can—or should—try to
operate a drive thru. And for some brands, it doesn’t make sense to have a sizable dining room, or even a
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dining room at all. Generally speaking, restaurants with drive thru do a majority of their business (about
70 percent) at the window, Tristano says, while those without drive thru generally see a 50/50 split
TABLE 22
Yes 62 62 % 1
No 38 38 % 2
Table 22 flaunts that out of 100 respondents, 62 of them are interested in delivery service of milk tea. We
think that having a milk tea delivery has a benefit because we can receive many phone calls that they like
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SAMPLE PERMITS
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CURRICULUM VITAE
Sampaloc Manila
Email Address:alainedominiquedelatorre@gmail.com
*************************************************************************************************************
Objective
To acquire valuable knowledge and skills to complement those that I have learned
period.
Educational Qualification
College
Culinary Arts
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Course Bachelor of Science in Hotel and Restaurant Management Major in Culinary Arts
Secondary
Primary
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September 22,2014
INTERVIEWS”
September 22,2014
Ilocos
February 18,2015
February 18,2015
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February 18,2015
March 30 2015
September 21,2015
Vikings Restaurant
SM Megamall
September 29,2015
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EXHIBITION (SEOFLEX)”
October 06,2015
March 2015
President Ramon Magsaysay Boulevard cor. Gregorio Araneta Avenue, Barangay Doña
Usher
January 07,2017
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January 08,2017
“Generation E: Entrepreneur”
February 22,2017
March 06,2017
Mendiola, Manila
WORKSHOP”
March 13,017
Certifications
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Volunteer
Professional Organization
LES) 2013-2014
(PANDAYAN) 2013-2014
LES) 2014-2015
(PANDAYAN) 2014-2015
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2014-2015
5S) 2014-2015
(AIHMS) 2014-2015
(AIHMS) 2015-2016
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(AIHMS) 2016-2017
(AIHMS) 2017-2018
2017
Personal Background
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Email: rochelleeirelynannmiguel@yahoo.com
OBJECTIVE
Seeking Summer Internship in your Company wherein I can develop my knowledge and skills in
all aspects of Human Resource Management. To be able to obtain exposure to a new System and
EDUCATIONAL BACKGROUND
Management
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SKILLS
PERSONAL BACKGROUND
Gender: Female
Nationality: Filipino
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Pamila P. Persia
426 ALBANY EXTENSION
VERMONT PARK MARCOS HI-WAY, ANTIPOLO CITY
0915-630-9915/ 654-35-39
PERSIA.PAMILA@GMAIL.COM
I. Objective:
“To obtain a position that will allow me to further utilize my skills, acquire new abilities
and experiences, and apply my knowledge in the field of Tourism.”
B. 2010 - 2014
1. Roosevelt College Cainta, Sumulong Hi-way, Cainta,Rizal –
Secondary
C. 2004 - 2010
1. Roosevelt College Cainta, Sumulong Hi-way, Cainta,Rizal –
Primary
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Mendiola St.,Manila
I. SEPTEMBER 3, 2016
1. Cine Adarna, University of the Philippines, Diliman, Quezon City
2. 2016 UP AIT Tourism and Hospitality: Careers, Opportunities and
Challenges Conference
J. JANUARY 8 ,2017
1. Mo. Consuelo Barcelo Theatre, La Consolacion College, Mendiola,
Manila
2. Personality Development entitled, “Image Matters: Tales of Language
and Poise
K. FEBRUARY 21, 2017
1. Barcelo International Conference Center, La Consolacion College,
Mendiola, Manila
2. “Body Shaming is Bullying: A mini seminar on obesity and its effect on
self - esteem”
L. FEBRUARY 22, 2017
1. Mother Consuelo Barcelo Theater, La Consolacion College,
Mendiola, Manila
2. “Grand seminar entitled, “Generation E: Entrepreneur”
M. FEBRUARY 24, 2017
1. Manuel S. Enverga University Foundation, Lucena City, Quezon
2. 2017 UFTS National Tourism Skills Olympics
3. 11th Annual National Tourism Students’ Congress
4. ASEAN @ 50 - A Call for Unity and Cooperation
V. Professional Organization
Member of the following:
● Tourism Management Society (TMS)
● Mother Rita Volunteer Organization ( MRVO )
● Rotaract Club of LCC Manila (RAC LCCManila)
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Mendiola St.,Manila
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