ITS Session Plan - L2

Session plans Level-2
Session Plan (ICT ITS2M01 L01 )
Unit of Competency : Operate Database Application

Module-1 Title : Operating Database Application
LO 1 : Create database objects
Session Objectives: At the end of this session the learners shall be able to –
 Opening and designing DB application and principles
 Creating DB object table
 Creating DB object form, query and report
 Creating DB object macros, module & data access page
Nominal
Activities Contents Learning Methods
Duration
30 mins  Introduction to Database Orientation
Introduction
•Role playing
2hr  Opening and designing DB application Individual Learning
and principles
BODY
3hr  Creating DB objects Discussion

Group discussion
Evaluation 15 mins Accomplishment of LAP Test Individual Activity
Summary 10 mins Wrap-up and Feedback Mentoring
Resources
x TTLM Operation Manual
x List of Land Records and Documents
x Learning Guide
x Internet and virtual library
Collected & prepared by: KibromA. Page 1

Session Plan (ICT ITS2 M01L01 )

LO 2 : Customize Basic Settings
 Open and View different toolbars
 Adjust page layout to meet user requirements
 Format font as appropriate for the purpose of the database
entries
Nominal
Duration
30 mins  Introduction to how to customize Orientation
Introduction
•Role playing

ession Objectives: LO 3 : Module-1 Title : Unit of Competency :
BODY
2hr
At the end of this sessionRepo

the Creat Operating Database Operate Database

learners shall be able torts

– e Application Application
Session Plan (ICT ITS1 L01 05)
er
and settings
Collected & prepared by: KibromA.

Customizing data access page layout
method
Lecturing and Practical
Page 3
to present data in a logical sequence or m
Resources

x Learning Guide
x Internet and virtual library Reports
to include/exclude requirements
are designed
additional

in a approved
Reports
Reports are distributed to appropriate person format
are modified



LO 4 : Create Forms
 Use wizard to create a simple form
 Open and record existing database through a simple form
modified
 Rearrange objects within the form to accommodate
information requirements
Nominal
Duration
Introduction 30 mins  Introduction to Form Orientation
Duration
Nominal
Contents
Page 4
Learning
Collected & prepared by: KibromA.

Methods
ctivities
Introduction to Rep
30 m
•Role playingOrientat

Introduction
•Role playing
2hr  Creating a form using a wizard
2hr  Creating a report
Method
method
BODY
3hr  Creating a form using a Design Lecturing and Practical

BODY
View Method
Resources
Resources
x Learning Guide

LO 5 : Retrieve Information
 Existing database is accessed and required records located
 Simple query is created and required information retrieved
 Query with multiple criteria is developed and required
information retrieved
 Data are selected and appropriately displayed

Nominal
Duration
30 mins  Introduction to Query Orientation
Introduction
•Role playing
2hr  Retrieving Information Lecturing and Practical
Method
BODY
3hr  Creating a query using a Lecturing and Practical

Design View and Wizard Method
Resources
x Learning Guide
Session Plan (ICT ITS2 L01 M02)
Unit of Competency : Update and Document Operational Procedures

Module-1 Title : Updating and Documenting Operational Procedures
LO 1 : Assess technical and user documentation
 Review current version of technical and user documentation
 Compare accuracy of technical and user documentation with
the current system
 Identify and document inaccuracies for the future
Nominal
Duration
30 mins  Introduction about the learning Lecture
Introduction
outcome
2hr Individual Learning
 Review Current version of technical
and user documentation
BODY
3hr  Compare Accuracy of Technical and Lecture and Group

User documentation with current discussion
system
1hr  Identify and Document inaccuracies Lecture and Group
discussion
Resources
x Learning Guide

LO 2 : Update procedures

 Determine operational procedure requirements using review
outcomes
 Develop and update operational procedures for the system
 Submit proposed operating procedures for the appropriate
person
Nominal
Duration
 Introduction to the learning outcome
Introduction 30 mins Lecture
2hr  Determine Operational Procedure Lecturing and Group

requirements using review outcomes discussion
BODY
2hr  Develop/Update operational Lecturing and Group

procedures for the system discussion
2hr  Submit proposed operating Lecturing and Group

procedures for the appropriate discussion
person
Resources
x Learning Guide

LO 3 : Update documentation
 Review feedback and make appropriate changes
 Update technical and user documentation to incorporate changes
 Submit technical and user documentation to the appropriate person
for final approval
 Distribute technical and user documentation as agreed with
appropriate person
Nominal
Duration
Introduction 30 mins
 Introduction about the learning Lecture
outcome
2hr  Review feedback and make Lecture and Group
discussion
appropriate changes
BODY
2hr  Update technical and user Lecture and Group

discussion
documentation to incorporate
changes
2hr  Submit technical and user Lecture and Group
discussion
documentation to the appropriate
person for final approval
2hr  Distribute technical and user Lecture and Group
discussion
documentation as agreed with
appropriate person
Evaluation 30mins Accomplishment of LAP Test Individual Activity
Resources
x Learning Guide

Unit of Competency ADMINISTRATE NETWORK AND HARDWARE PERIPHERALS

Module Title : Administrating network and hardware peripherals
LO 1: confirm requirements of client
Session Objectives: At the end of this session the students shall be able to:
 Client peripheral requirements are Identified and confirmed in

accordance with organizational standards.
 Client requirements and peripherals needed are documented in line
with organizational standards and report findings to the appropriate
person.
 Client requirements are verified with appropriate person in line with
organizational standards and reporting procedures.
 Action taken to ensure client support expectations are covered by
vendor warranty and support services.
Nominal
Activities Contents Methods
Duration
Intro 15 mins Introduction about the module Lecture
Body Identifying and confirming client peripherals
1HR Lecture
Documenting client requirements and

2HR peripherals demonstrate
1HR Verifying client requirements Demonstration
2HR Ensuring warranty and supply services Individual activity
Evaluation 30MINS Accomplishment of LAP Test monitoring

Summary 40MINS Feedback and Wrap-up Lecture
Resources
 Computer
 Library
 Referance book

LO 2: obtain required peripherals
 . Peripherals are obtained under instruction from appropriate person.

 Peripherals are entered into equipment inventory according to organizational
standards.
 Contents of delivered components and physical contents that match the
packing list are validated and resolved discrepancies if necessary.
 Peripherals are stored according to vendor/manual guidelines.
Nominal
Duration
 Obtaining peripherals
Intro 10MINS Lecture
Body  Entering peripherals into equipment

2HR inventory Lecture
3HR  Validating components demonstrate
4HR  Reserving discrepancies Demonstration
2HR  Storing peripherals Individual activity
Evaluation 5HR Accomplishment of LAP Test Oral quasation

Resources
 Computer
 Library
 Referance book

LO 3: connect hardware peripherals
 Timeframe for installation schedule is verified with the client

requirement.
 Old peripherals are removed if they are being replaced with minimal
disruption to clients, taking into account environmental
considerations and OHS standards.
 New peripherals are connected with minimum disruption to clients,
taking into account operating system procedures.
 The computer configured to accept the new peripherals based on
business requirement
Hardware peripherals are tested and confirmed to client satisfaction,
pay particular attention to
Nominal
Duration
 Verifying installation schedule
Intro 15MINS Lecture
Body  Removing old peripherals

1HR demonstrate
30MINS  Environmental considerations Demonstration
Evaluation 30 MINS Accomplishment of LAP Test Individual activity

Summary 15MINS Feedback and Wrap-up monitoring
Resources  Computer
 Library
 Referance book
 TTLM

LO 4: install peripherals to a network
 Location of peripherals are planned to provide appropriate services to users

and to take into consideration OHS standards.
 Peripherals are connected to network , using vendor-approved method and
technology.
 Peripherals are connected to computers in the network using parallel, serial or
other direct connection methods appropriate for the job order.
 Peripherals are tested for correct operation based on client’s specifications.
Nominal
Duration
Intro 10MINS Introduction about the module Lecture
Body X Plan peripheral location
1HR demonstrate
30MINS X Connecting peripheral to a network Individual activity
Evaluation 1HR Accomplishment of LAP Test Individual activity

Summary 15MINS Feedback and Wrap-up
Resources
 Computer
 Library
 Referance book
 Hardware materials
 ICT Megazaine

Unit of Competency
ADMINISTRATE NETWORK AND HARDWARE PERIPHERALS
LO 5: Configure peripheral services
 Required software is installed to manage local and network-connected

peripherals according to business requirement software peripherals according
to business requirement.
 Meaningful names are used for peripherals and control queues
 Security and access are configured to allow appropriate users to make use of
peripherals.
 Workstation for peripherals is configured to allow applications to work with
peripherals.
Nominal
Duration
Intro 15MINS  Install required software Lecture
Body  Configuring access and security
1HR demonstrate
1HR  Configuring work stations Demonstration
2HR  Installing applications Individual activity
Evaluation 15MINS Accomplishment of LAP Test Individual activity

Summary 30MINS Feedback and Wrap-up Sumeraization
Resources
 Computer
 Library
 Referance book
 Internet acces


Module Title : Session
Administratingplans
network andLevel-2
hardware peripherals
LO 7: maintain peripherals and fix common problems
Session Objectives: At the
Session Plan endITS2
(ICT of this
L06session
M03)the students shall be able to:

A regular maintenance schedule is established and followed as
recommended by peripheral manufacturer.
 Consumables and components are replaced when required.
Module Title :  Administrating network accident)
Peripheral mishaps (unfortunate and hardware peripherals
and malfunctions are fixed
LO 6: based on procedure.
Administer and support peripheral services
 Peripheral usage and traffic is monitored and recommend additional
peripherals if needed.
 Failures of peripheral services or devices are determined and rectify
asrequired.
Priority is assigned to control queues based on organizational requirement.
 Settings on the network is configured to create maintenance schedules,
Nominal usage logs, and cost center usage statistics
Activities  MethodsContents Methods
are demonstrated to the user for using peripheral services from their
Duration
application or workstation
Intro 15MINS  Introduction
. about the module Lecture
Body
1HR Establishing regular maintenance schedule demonstrate
Activities Nominal Contents Methods
Duration
2HR Replacing consumables and components Demonstration
Intro 15MINS  Introduction about the module Lecture
1HR Fixing unfortunate accident and malfunctions Individual activity
Body 1HR  Assigning priorities Individual activty
Summary 15MIN
2HR Feedback and Wrap-up
 Configuring setting on the network Sumeraization
monitoring
Resources
 Computer
1HR Demonstration
 Demonstrating methods for the user
 Library
Summary  Referance book
15MINS Feedback and Wrap-up Lecture
Resources
 Computer
 Internet access
 Library

 Referance book
 Internet access

LO 8:
Collected useby:
& prepared andKibromA.
maximize operating system Page 15
 Operating system is configured to suit the working environment,



LO 9: Support input and output devices
 Input and output devices are set up and checked functionality based
on requirement.
 Drivers are installed as appropriate and checked functionality based
vendor manuals.
 Drivers are ensured to be properly working

Nominal
Duration
Intro 15MIN Introduction about the module Lecture
Body  Setting up and check devices
1HR Lecture
 nstalling drivers and checking

4HR functionality based vendor manuals demonstrate
Ensuring drivers
Evaluation 1HR Accomplishment of LAP Test monitoring

Resources
 Computer
 Library
 Referance book

Unit of Competence
Care for Network and Computer Hardware
Caring for Network and Computer Hardware

Module-6 Title
LO1 Identify computer hardware components
Session Objectives At the end of this session the learners shall be able to –
 Identify and confirm client peripherals in
accordance with organizational standards.
 Document the client requirements and peripherals
in line with organizational standards and findings
are reported to the appropriate person.
 Verify the client requirements with appropriate
person in line with organizational standards and
reporting procedures
 Ensure client support expectations are covered by
vendor and support services.
Nominal
Duration
Introductio 5 mins Welcome, Objectives and Leveling of •Role playing
n Expectations
5hr * Purposes and general requirements Role playing
of peripheral devices
BODY
2hr *System development life cycle Discussion &Lecture

4hr *Planning for client needs Group discussion
&Lecture
*Analyzing client requirements Discussion & lecture
Evaluation 2hr *Accomplishment of written Test Individual Activity
Summary 5 mins Check your progress Mentoring
Resources X TTLM Operation Manual
x Learning Guide
x reference book
x library

Unit of Competence Care for Network and Computer Hardware

Module-6 Title Caring for Network and Computer Hardware
LO3 Establish location requirements for hardware and peripherals
 Suitable environmental conditions are determined and applied for
hardware and peripherals
 General orientation and proper functioning of different computer
platforms are considered in locating computer
 System protection devices are determined and applied to keep
hardware form damage.
 Requirements are determined and applied when moving
hardware.
 Suitable storage principles are determined and applied for
hardware and associated peripherals and media.
 Business requirements are considered and applied in respect of
hardware location
 Functions of computer hardware and associated OHS standards
and environmental concerns are considered
Nominal
Duration
30mins Computer plat forms
Introduction
•Role playing
4hr Determine system protection devices Lecture &
Group Discussion
BODY
2hr Preventive maintenance Practical exercise &

Lecture
1 hr Considering business requirement interview &Observation
Evaluation & Oral Questioning
30mins Mentoring
Summary Check your progress
Resources
x Learning Guide



Module-6 Title Caring for Network and Computer Hardware
LO4  Establish maintenance practices
 Maintenance requirements specified by the equipment
manufacturer are determined.
 Maintenance schedules including removal of dust and grease
build -up are produced
 Diagnostic functions including replacing suspect components with
other serviceable components and reloading of associated
software are performed
 Software security settings to prevent destructive software from
infecting the computer are configured
 Unserviceable components are determined whether replaceable
through warranty, replacement or upgrade
Diagnostic functions are performed using the operating system
and third-party diagnostic tools
Nominal
Duration
15mins • Determining maintenance requirements of Group-discussion
Introduction equipment specification
4hr Scheduling maintenance procedures Practical exercise

2hr Diagnostic functions Lecture
BODY
30 mins Written test & lab test Observation & Oral

Evaluation
Questioning
25mins interview
Summary Check your progress
Resources

x Learning Guide
x Reference Books
Session Plan (ICT ITSS2 M05 LO1)
Unit of Competency : Access and use Internet

Module-1 Title : Accessing and using Internet
LO 1 :
 Access internet
Open Internet browser and a home page of personal choice set up by setting
internet options
Adjust display/view modes to suit personal requirements
Modify toolbar to meet user and browsing needs
Access and retrieve particular site data
Load or unload images depending on modem speed, computer and browser
capabilities
Open URL to obtain data and browse link
Delete cookies and history of internet browser as precaution from virus infection
Nominal
Duration
Introduction to internet Orientation
Introduction
30mins • Role playing
Opening Internet browser
BODY
lecture
3hrs
3hrs
Setting internet option
Discussion
Lecture and practical
3hrs Adjusting display/view modes lecture
2hrs Modifying Toolbar practical
4hrs Accessing and retrieving site data lecture
5hrs Deleting cookies and history of internet practical
browser

4hrs Opening URL Practical work
3hrs Loading Images practical
Accomplishment of LAP Test Individual Activity
Evaluation
4hrs
Wrap-up and Feedback
Summary 30 mns Mentoring
Resources
x Learning Guide
Session Plan (ICT ITSS2 M05 LO2)
Unit of Competency : Access and use Internet

Module-1 Title : Accessing and using Internet
LO 2 :
 Search internet
Search engines are opened and search requirements defined using a
range of search parameters
Search results are saved and presented as a report according to the
information required
Bookmarks are created for required web page and saved in
associated bookmark folder
Page set up options is modified and web page or the required
information printed
Browser is shut down and exited
OHS and netiquette principles are observed through the processn
Nominal
Duration
Introduction to learning outcome Orientation
Introduction
30mins • Role playing
Search parameters
BODY
2hrs
2hrs Setting internet option

4hrs Opening and defining Search engines
4hrs Saving and presenting search results

4hrs Creating Bookmarks Practical work
3hrs Modifying Page set up options

2hrs Shutting down and exiting browser
2hrs Observing OHS and netiquette principles
Evaluation
4 hrs Accomplishment of LAP Test Individual Activity
Summary 30 min Wrap-up and Feedback Mentoring

Resources
x Learning Guide
Unit of Competence : Implement Maintenance Procedures

Module Title : Implementing Maintenance Procedures
LO 1 : Determine best practices for equipment and software maintenance
 Identify equipment and software’s to be maintained and
implemented
 Identify vendor documentation, peer organizations to improve
system maintenance
 Obtain requirements from user in equipment maintenance
 Document procedures for further maintenance
Nominal
Duration
30 mins  Introduction about the learning Lecture
Introduction
outcome
2hr Individual Learning
 Identify Equipment and software’s
to be maintained and implemented
BODY
3hr  Identify Vendor documentation, peer Lecture and Group

organizations to improve system discussion
maintenance
1hr  Obtain requirements from user in Lecture and Group
the area of equipment maintenance discussion
1hr  Document procedures for Lecture and Group
maintenance discussion

Resources x TTLM Operation Manual
x Learning Guide

LO 2 : Revise practices, where appropriate
 Monitor and review maintenance operation
 Identify problem areas and consider changes to maintenance
procedures
 Asses changes in consultation with user, support staff and third party
suppliers
 Design and implement improvements to maintenance procedures
Nominal
Duration
30 mins  Introduction to the learning outcome Lecture
Introduction
2hr  Monitor and Review maintenance Lecturing and Group
operation discussion
BODY
2hr  Identify problem areas and consider Demonstration and

changes to maintenance procedures Group discussion

2hr  Assess changes in consultation with Lecturing and
user, support staff and third party Demonstration
suppliers
2hr  Design and implement Demonstration and
improvements to maintenance Group discussion
procedures
Resources x TTLM Operation Manual
x Learning Guide


LO 3 : Identify and analyze IT system components to be maintained
 Determine and document warranty status of components or
software’s
 Review system architecture and configuration documentation
 Identify critical components and document recommendations
Nominal
Duration
outcome
2hr  Determine and Document warranty Lecture and Group
discussion
status of components or software’s
BODY
2hr  Review system architecture and Demonstration

configuration documentation
2hr  Identify critical components or Lecture and Group
discussion
software’s and document
recommendations regarding service
arrangements
Resources
x Learning Guide


LO 4 : Apply maintenance procedures
 Create preventative maintenance schedule
 Identify and apply specific and appropriate maintenance procedures
 Document and submit recommended procedures for approval
 Orient the implementing staff on the procedures
 Observe OHS
Nominal
Duration
outcome
2hr  Create preventative maintenance Lecture and Group
discussion
schedule
BODY
2hr  Identify and apply specific and Demonstration

appropriate maintenance procedures
2hr  Document and submit recommended Lecture and Group
discussion
procedures for approval
1hr  Orient the implementing staff on the Demonstration and
Discussion
procedures and ensure to follow the
maintenance schedule
1hr  Observe OHS throughout the process Lecture

Resources
x Learning Guide


Unit of Competency : Maintain Equipment and Consumables
Module-1 Title : Maintaining Equipment and Consumables
LO 1 : 1. Clean equipment
 Access and verify for usability on the selected equipment
 Record and document maintenance action according to
organizational procedures
 Clean equipment
Nominal
Duration
15 mins Access and verify for usability on the Orientation
Introduction
selected equipment •Role playing
15 mins Record and document maintenance action Individual Learning
according to organizational procedures
BODY
15 mins Clean equipment Discussion

Resources
x Learning Guide


LO 2 Replace and maintain consumables and supplies
 Access consumables storage points and record usage
information procedures
 replace consumables when needed and log action
 Dispose of environmental guidelines
 ensure it working order at set time periods and in line with
organizational procedures
Nominal
Duration
1hr Access consumables storage points and Group-discussion
Introduction
record usage information procedures •Role playing
2hr •replace consumables when needed and log Lecture &
action Demonstration
BODY
1hr Dispose of environmental guidelines Discussion

3hr •ensure it working order at set time periods Group discussion &
and in line with organizational procedures Demonstration
Evaluation 25mins Accomplishment of LAP Test Observation
Summary 20 mins Wrap-up and Feedback Mentoring & interview
Resources
x Learning Guide
x computer
x all computer hard ware
x Reference Books


LO3 Maintain equipment
 Identify which requires maintenance
 maintain as required by organizational guidelines and
specifications
 document maintenance procedures are guidelines
 to prevent interruption of business activities during
maintenance procedures
 Unused equipment devices are stored in line with
manufacturer specifications and organizational
guidelines
Nominal
Duration
3hr • Welcome, Objectives and Leveling of Simulation
Introduction
Expectations Group-discussion
2hr Identified which requires maintenance Lecture
1hr •maintained as required by organizational Discussion &
BODY
guidelines and specifications Mentoring

2hr • document maintenance procedures are Group discussion &
guidelines lecture
 to prevent interruption of business
activities during maintenance
procedures

 Unused equipment devices are stored
in line with manufacturer
specifications and organizational
guidelines
15 mins Accomplishment of LAP Test Observation & Role
Evaluation
playing
Summary 10 mins Wrap-up and Feedback Mentoring & interview
Resources
x Learning Guide
x computer
x all computer hard ware
x Reference Books
Unit of Competency Apply Problem Solving Techniques to Routine Malfunction

Module Title : Applying Problem Solving Techniques to Routine Malfunction
LO 1: Identify problems
 Identify Hardware, software, user or procedural problem areas to
appropriate person in the organization
 Define and determine Problems to be investigated.
 Identify and document Current conditions of the hardware, software, user
and problems.
Nominal
Duration
Introduce how to Identifying
Intro 30mins problems Lecture
Body Identify Hardware problems

4hrs Lecture
4hrs Identify Software Problems demonstrate

4 hrs User or procedural problem Demonstration

Defining and Determining
3hrs Problems Individual activity
Evaluation 4hrs Accomplishment of LAP Test monitoring

Summary 30mins Feedback and Wrap-up Lecture
Resources
 Computer
 Library
 Reference book

Module Title : Applying Problem Solving Techniques to Routine Malfunction
LO 2: Determine fundamental/root cause of problems
 Identify possible causes based on experience and the use of diagnostic
tools and analytical techniques.
 Develop Possible cause statement based on findings
 Identify Fundamental causes per results of diagnosis and investigation
conducted
Nominal
Duration
Intro 30mins Introduce the fundamental / root Lecture
causes of the problem
Body Identifying possible causes
4hrs Lecture
Using diagnostic tools and analytical

5hrs demonstrate
techniques
4hrs Developing possible cause Demonstration
statements

Conducting results of diagnosis and
3hrs Individual activity
investigation
Resources
 Computer
 Library
 Reference book

Applying Problem Solving Techniques to Routine
Module Title :
Malfunction
LO 3: Recommend solutions to problem
 identify Potential solutions to problems
 develop, document, ranked and presented Recommendations
about possible solutions to the appropriate person for decision
 plan Implementation and evaluation of solutions
 Document and submit recommended solutions are to the
appropriate person for confirmation.
Nominal
Duration
Intro 30mins Introduce Recommended solutions to Lecture
problem
Body
5hrs Identify Potential solutions Lecture
4hrs Develop, Document, Rank Recommendations demonstrate
4hrs Planning Implementation Demonstration

Documenting and submitting Recommended
3hrs Demonstration
solutions
Resources
 Computer
 Library
 Reference book

Unit of Competency : Participate in Workplace Communication
Module-1 Title : Participating in Workplace Communication
LO 1 : Obtain and convey workplace information
 Specific and relevant information is accessed from
appropriate sources
 Effective questioning , active listening and speaking skills are
used to gather and convey information
 Appropriate medium is used to transfer information and ideas
 Appropriate non- verbal communication is used
 Appropriate lines of communication with supervisors and
colleagues are identified and followed
 Defined workplace procedures for the location and storage of
information are used
 Personal interaction is carried out clearly and concisely
Nominal
Duration
Introduction 30 mins o Accessing specific and relevant information Lecture

2hr o Using effective questioning, active Individual Learning
listening and speaking sills
BODY
3hr o Using appropriate medium to transfer discussion

information and ideas
1hr o Identifying appropriate lines of Lecture and Group
communication with supervisors and discussion
colleagues
Resources
x Learning Guide

LO 2 :
Participate in workplace meetings and discussions
 Team meetings are attended on time as scheduled.
 Own opinions are clearly expressed and those of others are
listened to without interruption.
 Meeting inputs are consistent with the meeting purpose and
established protocols.
 Workplace interactions are conducted in a courteous manner.
 Questions about simple routine workplace procedures and
maters concerning working conditions of employment are
asked and responded to.
 Meetings outcomes are interpreted and implemented based
on work place guideline.
Nominal
Duration
Introduction

2hr o Attending team meetings on time Lecturing and Group
discussion
BODY
1hr o Expressing own opinions clearly Lecturing and Group

discussion
2hr  Establishing meetings inputs Lecturing and Group
discussion
o Interpreting and implementing meetings
outcomes Group discussion
Resources
x Learning Guide

LO 3 :
Complete relevant work related documents
 Range of forms relating to conditions of employment is
completed accurately and legibly.
 Workplace data is recorded on standard workplace forms and
documents.
 Basic mathematical processes are used for routine calculations.
 Errors in recording information on forms/ documents are
identified and properly acted upon.
 Reporting requirements to supervisor are completed according
to organizational guidelines.
Nominal
Duration
Introduction 30 mins  Introduction about the learning outcome Lecture

2hr o Completing range of forms Lecture and Group
discussion
BODY
1hr o Recording workplace data Lecture
1hr o Using basic mathematical processes Group discussion
2hr o Identifying errors in recording Lecture and Group

information discussion

Resources
x Learning Guide

Unit of Competency : Work in Team Environment
Module-1 Title : Working in Team Environment
LO 1 : Describing team role and scope
 Role and objective of the team is identified from available
sources of information
 Team parameters, reporting relationships and responsibilities
are identified from team discussions and appropriate external
sources
Activities Nominal Contents Learning Methods

Duration
Introduction 30 mins o Identifying role and objective of the team Lecture
2hr  Initiative and judgment maybe demonstrated on Individual Learning
the job, either individually or in a team
BODY
environment
1hr  Limited discretion, Role playing
1hr o Identifying and reporting team parameters, Lecture and Group
relationships and responsibilities. discussion
Resources
x Learning Guide

LO 2 :
Identifying own role and responsibility within team
 Individual role and responsibilities within the team
environment are identified
 Roles and responsibility of other team members are identified
and recognized
 Reporting relationships within team and external to team are
identified
Nominal
Duration
Introduction
1hr o Identifying Individual role and responsibilities Lecturing and Group
within the team discussion
BODY
1hr o Identifying and recognizing roles and Lecturing and Group

responsibility of other team members. discussion
1hr o Identifying reporting relationships within Lecturing and Group
team and external to team discussion
Resources
x Learning Guide


LO 3 :
Working as a team member
 Effective and appropriate forms of communications used and
interactions undertaken with team members who contribute to
known team activities and objectives
 Effective and appropriate contributions made to complement
team activities and objectives, based on individual skills and
competencies and workplace context
 Observed protocols in reporting using standard operating
procedures
 Contribution is made to the development of team work plans
based on understanding of team’s role and objectives and
individual competencies of the members.
Nominal
Duration
Introduction 30 mins  Introduction about the learning outcome Lecture
2hr o Preparing effective forms of Lecture and Group
communication and interaction. discussion
BODY
1hr o Contributing complement team Lecture

activates and objectives by considering
individual
90 mins o Observing protocols in reporting using discussion
standard operating procedures
2hr o Making contribution to the development of Lecture and Group
team work plans discussion

Resources
x Learning Guide


ITS Session Plan - L2

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ITS Session Plan - L2

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Session plans Level-2

Session Plan (ICT ITS2M01 L01 )

Unit of Competency : Operate Database Application

3hr  Creating DB objects Discussion

Collected & prepared by: KibromA. Page 1

Session Plan (ICT ITS2 M01L01 )

Unit of Competency : Operate Database Application

Collected & prepared by: KibromA. Page 2

At the end of this sessionRepo

learners shall be able torts

Collected & prepared by: KibromA.

Session Plan (ICT ITS2M01 L01 )

Unit of Competency : Operate Database Application

Collected & prepared by: KibromA.

3hr  Creating a form using a Design Lecturing and Practical

Session Plan (ICT ITS2M01 L01 )

Unit of Competency : Operate Database Application

Collected & prepared by: KibromA. Page 5

3hr  Creating a query using a Lecturing and Practical

Session Plan (ICT ITS2 L01 M02)

Unit of Competency : Update and Document Operational Procedures

3hr  Compare Accuracy of Technical and Lecture and Group

Session Plan (ICT ITS2 L02 M02)

Unit of Competency : Update and Document Operational Procedures

Collected & prepared by: KibromA. Page 7

2hr  Determine Operational Procedure Lecturing and Group

2hr  Develop/Update operational Lecturing and Group

2hr  Submit proposed operating Lecturing and Group

Session Plan (ICT ITS2 L03 M02)

Collected & prepared by: KibromA. Page 8

2hr  Update technical and user Lecture and Group

Collected & prepared by: KibromA. Page 9

Unit of Competency ADMINISTRATE NETWORK AND HARDWARE PERIPHERALS

 Client peripheral requirements are Identified and confirmed in

Documenting client requirements and

1HR Verifying client requirements Demonstration

2HR Ensuring warranty and supply services Individual activity

Evaluation 30MINS Accomplishment of LAP Test monitoring

Session Plan (ICT ITS2 L02 M03)

Collected & prepared by: KibromA. Page 10

 . Peripherals are obtained under instruction from appropriate person.

Body  Entering peripherals into equipment

3HR  Validating components demonstrate

4HR  Reserving discrepancies Demonstration

2HR  Storing peripherals Individual activity

Evaluation 5HR Accomplishment of LAP Test Oral quasation

Collected & prepared by: KibromA. Page 11

 Timeframe for installation schedule is verified with the client

Body  Removing old peripherals

30MINS  Environmental considerations Demonstration

Evaluation 30 MINS Accomplishment of LAP Test Individual activity

Session Plan (ICT ITS2 L04 M03)

Collected & prepared by: KibromA. Page 12

 Location of peripherals are planned to provide appropriate services to users

30MINS X Connecting peripheral to a network Individual activity

Evaluation 1HR Accomplishment of LAP Test Individual activity

Collected & prepared by: KibromA. Page 13

 Required software is installed to manage local and network-connected

1HR  Configuring work stations Demonstration

2HR  Installing applications Individual activity

Evaluation 15MINS Accomplishment of LAP Test Individual activity

Collected & prepared by: KibromA. Page 14

Unit of Competency ADMINISTRATE NETWORK AND HARDWARE PERIPHERALS