Beruflich Dokumente
Kultur Dokumente
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Herkutanto
Herkutanto HERKUTANTO 2
Mengenal langkah2
Failure Mode and
Effect Analysis
(Schellekens, W : Patient Safety Conference,
European Union Presidency Luxembourg, 4 – 5 April 2005) HERKUTANTO 4
HERKUTANTO, FMEA 1
F -X C h a n ge F -X C h a n ge
PD PD
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KUALITAS PELAYANAN
(Donabedian)
OUTCOME
PROCESS
STRUCTURE
HERKUTANTO 5
HERKUTANTO 6
INTRODUKSI FMEA
KESIMPULAN
HERKUTANTO 7 HERKUTANTO 8
HERKUTANTO, FMEA 2
F -X C h a n ge F -X C h a n ge
PD PD
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What is FMEA ?
Adalah metode perbaikan kinerja dgn
mengidentifikasi dan mencegah potensi
kegagalan sebelum terjadi. Hal tersebut
didesain untuk meningkatkan keselamatan
pasien.
HERKUTANTO 9 HERKUTANTO 10
What is HFMEA ?
Modified by VA NCPS
FMEA Terminology
Focus on preventing defects, enhancing safety, increase
positive outcome and increase patient satisfaction Process FMEA - Conduct an FMEA on a
process that is already in place
The objective is to look for all ways for process can fail
HERKUTANTO, FMEA 3
F -X C h a n ge F -X C h a n ge
PD PD
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HERKUTANTO 15 HERKUTANTO 16
HERKUTANTO, FMEA 4
F -X C h a n ge F -X C h a n ge
PD PD
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LANGKAH-LANGKAH
ANALISIS MODUS KEGAGALAN & DAMPAKNYA Output setiap langkah
(JCI )
LANGKAH OUTPUT
1 Tetapkan Topik FMEA dan Bentuk Tim Topik dan Tim
1. Tetapkan Topik FMEA dan Bentuk Tim
2 Gambarkan Alur Proses Alur Proses tergambar
2. Gambarkan Alur Proses 3 Identifikasi Modus Kegagalan & Modus Kegagalan &
Dampaknya Dampaknya
3. Identifikas Modus Kegagalan & Dampaknya (Hazard Analysis)
4 Tetapkan Prioritas Modus Kegagalan Daftar Prioritas Modus
4. Identifikas Prioritas Modus Kegagalan Kegagalan
5 Identifikasi Akar Penyebab Modus Akar Penyebab
5. Identifikasi Akar Penyebab Modus Kegagalan Kegagalan Modus Kegagalan
6. Disain ulang Proses 6 Disain ulang Proses Proses Baru
7. Analisis dan Test Proses Baru 7 Analisis dan Uji Coba Proses Baru Hasil Uji COba
8 Implementasi dan Monitor Proses Baru Penerapan Proses Baru
8. Implementasi dan Monitor Proses Baru
HERKUTANTO 17 HERKUTANTO 18
LANGKAH
1 Tetapkan Topik
FMEA dan Bentuk
Tim
TUJUAN & HASIL
2 Gambarkan Alur
Proses
3 Identifikasi Modus
1 Kegagalan &
Dampaknya
Terpilihnya Topik FMEA
4 Tetapkan Prioritas
Modus Kegagalan
Terpilihnya TIM Pelaksana untuk topik
5 Identifikasi Akar
Penyebab Modus
Kegagalan tersebut
6 Disain ulang
Proses
TETAPKAN TOPIK & TIM Daftar Tim
7 Analisis dan Uji
Coba Proses
Baru
8 Implementasi dan
HERKUTANTO 19 HERKUTANTO 20
Monitor Proses
Baru
HERKUTANTO, FMEA 5
F -X C h a n ge F -X C h a n ge
PD PD
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HERKUTANTO 21 HERKUTANTO 22
Characteristic of a high risk process LANGKAH 1 : PILIH PROSES YANG BERISIKO TINGGI
Complex _________________________________________________________
_________________________________________________________
LANGKAH 2 : BENTUK TIM
Non standardized
Ketua :
____________________________________________________________
Tightly coupled
Anggota 1. _______________ 4.
________________________________________
Heavily dependent on human intervention 2. _______________ 5.
________________________________________
3. _______________ 6.
________________________________________
Hierarchical vs team
Notulen? _________________________________________
Apakah semua Unit yang terkait dalam Proses sudah terwakili ? YA / TIDAK
Tight time constraints Tanggal dimulai ____________________ Tanggal selesai ___________________
HERKUTANTO, FMEA 6
F -X C h a n ge F -X C h a n ge
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TIME LINE AND TEAM ACTIVITIES LANGKAH
1 Tetapkan Topik
Premeeting Identify Topic and notivy the team (Step 1 & 2) FMEA dan Bentuk
Tim
1st team meeting Diagram the process, identify subprocess, verify the scope
2 Gambarkan Alur
2rd team meeting Visit the worksite to observe the process, verify that all process &
subprocess steps are correct (Step 3) Proses
3 rd team meeting Brainstorming failure modes, assign individual team members to 3 Identifikasi Modus
HERKUTANTO 27 HERKUTANTO 28
HERKUTANTO, FMEA 7
F -X C h a n ge F -X C h a n ge
PD PD
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LANGKAH
1 Tetapkan Topik
FMEA dan Bentuk
Tim
2 Gambarkan Alur
Proses
3 Identifikasi Modus
Kegagalan &
3 Dampaknya
4 Tetapkan Prioritas
Modus Kegagalan
5 Identifikasi Akar
Penyebab Modus
Kegagalan
6 Disain ulang Proses
Identifikasi
7 Analisis dan Uji Coba
Modus Kegagalan & Proses Baru
HERKUTANTO, FMEA 8
F -X C h a n ge F -X C h a n ge
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High
Dog Fence Child
HERKUTANTO 35 HERKUTANTO 36
HERKUTANTO, FMEA 9
F -X C h a n ge F -X C h a n ge
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HERKUTANTO 37 HERKUTANTO 38
HERKUTANTO 39 HERKUTANTO 40
HERKUTANTO, FMEA 10
F -X C h a n ge F -X C h a n ge
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HERKUTANTO 41 HERKUTANTO 42
1 2 3 4 5
Prescribing, Preparing
Selection & Storage
Procurement
Ordering,
Trancribing
&
Dispensin
g
Administration
Hazard analysis: Identify all possible
hazards potentially created by a
Failure Mode Failure Mode Failure Mode Failure Mode Failure Mode product, process or application.
Pemesanan obat Penyimpanan Penulisan obat Peracikan obat Wrong drug
Berlebihan (tdk vaksin tdk dlm R/ tdk jls tdk sesuai dosis
Sesuai kebthn) sesuai suhunya
Wrong dosage
Penulisan Obat R/
Risk assessment: It is the next step
tdk R/
Dlm formularium Wrong frequence after the collection of potential
Wrong route
administration hazards. Risk in this context is the
HERKUTANTO 43
probability and severity of the hazard
HERKUTANTO 44
becoming reality.
HERKUTANTO, FMEA 11
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HERKUTANTO 47 HERKUTANTO 48
HERKUTANTO, FMEA 12
F -X C h a n ge F -X C h a n ge
PD PD
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This assessment
verifies that the
remedy actions have
reduced the risks to an
acceptable level. The documentation can be added to a
technical file for future use.
HERKUTANTO 51 HERKUTANTO 52
HERKUTANTO, FMEA 13
F -X C h a n ge F -X C h a n ge
PD PD
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X X X X X X X X X
HERKUTANTO 53 HERKUTANTO 54
LANGKAH
1 Tetapkan Topik
FMEA dan Bentuk
Tim
2 Gambarkan Alur
Proses
3 Identifikasi Modus
4 Kegagalan &
Dampaknya
4 Tetapkan Prioritas
Modus Kegagalan
5 Identifikasi Akar
Penyebab Modus
Kegagalan
8 Implementasi dan
Monitor Proses Baru
HERKUTANTO 55 HERKUTANTO 56
HERKUTANTO, FMEA 14
F -X C h a n ge F -X C h a n ge
PD PD
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HERKUTANTO 57 HERKUTANTO 58
HERKUTANTO, FMEA 15
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HAZARD SCORE
TINGKAT BAHAYA
KATASTROPIK MAYOR MODERAT MINOR
4 3 2 1
SERING 16 12 8 4
4
KADANG 12 9 6 3
3
JARANG 8 6 4 2
2
HAMPIR TIDAK 4 3 2 1
PERNAH
1
HERKUTANTO 61 HERKUTANTO 62
HERKUTANTO 63 HERKUTANTO 64
HERKUTANTO, FMEA 16
F -X C h a n ge F -X C h a n ge
PD PD
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LANGKAH
1 Tetapkan Topik
FMEA dan Bentuk
Tim
TUJUAN & HASIL
2 Gambarkan Alur
Proses
3 Identifikasi Modus Teridentifikasinya AKAR PENYEBAB
5 Kegagalan &
Dampaknya
modus kegagalan yang telah teridentifikasi
4 Tetapkan Prioritas
Modus Kegagalan
5 Identifikasi Akar Lembar AKAR PENYEBAB
Penyebab Modus
Kegagalan
6 Disain ulang
Identifikasi Akar Penyebab Proses
7 Analisis dan Uji
Modus Kegagalan Coba Proses
Baru
8 Implementasi dan
HERKUTANTO 65 HERKUTANTO 66
Monitor Proses
Baru
HERKUTANTO, FMEA 17
F -X C h a n ge F -X C h a n ge
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HERKUTANTO 71 HERKUTANTO 72
HERKUTANTO, FMEA 18
F -X C h a n ge F -X C h a n ge
PD PD
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LANGKAH
Laboratory Test 1 Tetapkan Topik
Ordering Process FMEA dan Bentuk
Tim
2 Gambarkan Alur
Proses
3 Identifikasi Modus
6 Kegagalan &
Dampaknya
4 Tetapkan Prioritas
Modus Kegagalan
5 Identifikasi Akar
Penyebab Modus
Kegagalan
6 Disain ulang
Proses
Disain Ulang Proses 7 Analisis dan Uji
Coba Proses
Baru
8 Implementasi dan
HERKUTANTO 75 HERKUTANTO 76
Monitor Proses
Baru
HERKUTANTO, FMEA 19
F -X C h a n ge F -X C h a n ge
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Decision Tree
TUJUAN & HASIL Gunakan Decision Tree utk menentukan apakah modus perlu tindakan lanjut di“Proceed”.
HERKUTANTO 79 HERKUTANTO 80
HERKUTANTO, FMEA 20
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Nonstandarized Standardizing
Tightly Coupled Loosen coupling of process
1 2 3 4 5 6 7 8 9
Dependent on human Use technology
intervention Optimise Redundancy
Built in fail safe mechanism
Time constraints
Documentation
Hierarchical culture Establishing a culture of
teamwork
HERKUTANTO 81 HERKUTANTO 82
LANGKAH
1 Tetapkan Topik
FMEA dan Bentuk
Tim
Proses
Redesign 2 Gambarkan Alur
Proses
3 Identifikasi Modus
HERKUTANTO, FMEA 21
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Le
HERKUTANTO 85 HERKUTANTO 86
SIKLUS PDSA
LEMBAR KERJA
UJI COBA
HERKUTANTO 87 HERKUTANTO 88
HERKUTANTO, FMEA 22
F -X C h a n ge F -X C h a n ge
PD PD
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LANGKAH
1 Tetapkan Topik
FMEA dan Bentuk
Tim
LEMBAR KERJA 2 Gambarkan Alur
Proses
UJI COBA 3 Identifikasi Modus
8 Kegagalan &
Dampaknya
4 Tetapkan Prioritas
Modus Kegagalan
5 Identifikasi Akar
Penyebab Modus
Kegagalan
6 Disain ulang
Implementasi & Monitor Proses
7 Analisis dan Uji
Proses Baru Coba Proses
Baru
8 Implementasi
HERKUTANTO 89 HERKUTANTO
dan Monitor 90
Proses Baru
HERKUTANTO, FMEA 23
F -X C h a n ge F -X C h a n ge
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HERKUTANTO 93 HERKUTANTO 94
KESIMPULAN
HERKUTANTO 95 HERKUTANTO 96
HERKUTANTO, FMEA 24