Beruflich Dokumente
Kultur Dokumente
SUMMARY
More than 10 years of experience working in the computer information systems field, including 4 as a programmer and
database and report script writer. Also, over a decade working with shipping tasks from end to end , including: using scripts
and programs to import and address correct mailing lists into a UPS WorldShip system, additional mailing list preparation, all
the way to loading, sorting, unloading, billing correction, on to actual assistance in the delivery of packages . Integral
components of each job were the answering of calls from in -company clients to directly provide them with computer
assistance and shipping needs.
COMPUTER SKILLS
Languages
Proficient in: Microsoft Visual BASIC, Visual FoxPro, SQL queries and database management
Familiar with: C#, JavaScript, FusionPro VDP for Adobe Acrobat
Software
Databases: Microsoft SQL Server, MySQL, Microsoft Access, Lotus Notes, JD Edwards AS/400
Platforms: Microsoft Windows XP, W indows Vista, Windows 7, Windows 10, Windows Server
PROFESSIONAL EXPERIENCE & WORK HISTORY
Develop, test, implement, and maintain custom applications written in Visual BASIC
Maintain the SQL, Access, Lotus, AS/400 databases associated with helpdesk, inspection, inventory, shipping, labeling,
and ordering
Write report and manipulation scripts for the databases listed above, including examination of current custom
applications, scripts, and Crystal and other standard reports for possible optimizations and other improvements
Answer calls for the company helpdesk and providing customer service by documenting, diagnosing and resolving
hardware and software issues, documenting and keeping track of all calls and solutions
Maintain the digital telephone system
EDUCATION