ROAMCONSULT GROUP OF COMPANIES & SUBSIDIARIES

ROAMING ROAMING SIMBOX HUMAN CAPITAL

CONSULTING TRAINING DETECTION DEVELOPMENT

PARTNERS AND SUB-CONTRACTORS

Offices In South Africa, Dubai and

Malaysia
 Stan is a results-driven telecommunication senior consultant , Head
of Roaming and Wholesale with a solid professional background and
broad expertise in the management of International Roaming
Services.
He specialises in helping operators maximise inbound and outbound roaming revenues
from both technical and commercial perspectives. Having worked for both start-ups and
mature operators, he gained intensive experience in Asia, Africa and the Middle East with
Vodafone, Hutchisson 3G and AXIS ( Part of Saudi Telecom and Malaysia Maxis)

Other than more than 11 years of international business experience, he is also a well
known global conference speaker, International Roaming trainer and devout Motivational
speaker. Amongst others, he recently spoke in Hong Kong, Japan, Thailand, Vietnam,
Spain, Switzerland, Indonesia, Turkey, South Africa, Dubai, etc
Education: Electrical engineering, Public Relations Practice and Management Development Program from UNISA
school of Business leadership.


 Roaming is defined as the
ability for a cellular customer
to automatically make &
receive voice calls, send &
receive data, or access other
services when travelling
outside the geographical
coverage area of the home
network, by means of using a
visited network

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 Roaming is defined as the
ability for a cellular customer
to automatically make &
receive voice calls, send &
receive data, or access other
services when travelling
outside the geographical
coverage area of the home
network, by means of using a
visited network within same
country
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 Roaming is defined as the
ability for a cellular customer
to automatically make &
receive voice calls, send &
receive data, or access other
services when travelling
outside the geographical
coverage area of the home
network, by means of using a
visited network in a foreign
country
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  When you switch on your phone ,
your mobile phone picks up the radio
signals of one of the operators in that
country

  This local operator will then check

with your home operator if you are a
valid customer and allowed to roam

  If your home operator responds with

a positive authentication, your
mobile phone is ready for use

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MAKE A CALL RECEIVE A CALL
When you are roaming and An incoming call to your mobile will first be routed
you make a call, the to your home operator. Your home operator knows
operator in the visited where you are roaming, and will then forward the
country analyses the dialed call to the operator whose network you are using in
number, and decides how the visited country. The visited network will then
best to route the call. connect the call to you.

If you are calling back home, This initial routing back to your home operator
then the visited operator will happens regardless of where the call originates, as
connect the call back to your only your home operator has the information about
home country. You must your location.
always include the exit code.
Note that when roaming you have to pay both for
calls that you make and receive.

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¡  When you make and receive calls
when roaming the visited operator will
keep a record of your calls It will send
these records, along with the
corresponding charges, to your home
operator

¡  Your home operator will aggregate

these call charges, and reflect them in
your next bill. All charges will appear
in your home currency - your home
operator will convert the foreign
operator charges for you
automatically
§  Roaming is ability to make international calls
§  Roaming is when i can make and receive calls in
a foreign network
§  Roaming is ability to send international SMS
§  When roaming I am being charged by foreign
network
§  A prepaid roaming subscriber with zero balance
will not be able to make or receive calls
§  Online charging means charging using internet
§  It doesn’t matter where the subscriber is , his/her
HLR remains the same
§  Receiving an SMS when roaming is free
¡  AA12 – Standard Contract Terms
¡  AA13 - Currency Including Minimum Test Usage
¡  AA14 - Interoperator Tariffs
¡  IR21 – Technical Data
¡  IR24 – Set of Postpaid Tests
¡  IR27 – Video Tests
¡  IR32 – Prepaid Tests
¡  IR35 – Set of Data Tests
¡  IR50 - Data & Postpaid Tests
¡  IR60 – Data , Postpaid & Prepaid Tests
¡  IR88 -LTE Roaming Guidelines
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ü  AA.12
Confidentiality Provisions ~ Data Privacy ~ Liabilities ~ Duration
Suspension and Termination of Services ~ Legal Signatory Agreements
ü  AA.13
•  TAP transfer schedule (C.3.1)
•  Settlement Procedure (C.3.2) à Time send Invoice, Currency, Interest Rate etc
Ø Direct payment with currency conversion
Ø Direct payment without currency conversion
Ø Direct payment without Netting
•  Maximum amount of test SIM cards usage (C.5.1) and number of SIM card for
testing.
ü  AA.14
- Contact Point IR Team
- GSM Services
- Billing and accounting (IOT)
- Mailing list for TAP & Invoice
- Application of VAT and BTI (Billing Transfer Information) 12
¡  HLR – Subs profile data
¡  VLR - Stores subs temporary data
¡  SGSN,GGSN – Data access enablers
¡  SCCP - Signalling gateway (LU, SMS)
¡  GRX - data international gateway
¡  ISUP – Voice gateway
¡  DCH – Data clearing house
¡  FCH - financial clearing
¡  BILLING
¡  HUR – 36 hours
¡  NRTRDE – 4 hours
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•  IREG •  HLR •  TCC
•  ISMS •  GPRS •  HPLMN
•  MGT •  SCCP •  VPLMN
•  TADIG •  PSTN •  IOT
•  VLR •  CLL •  DCH
¡  Infocentre
¡  Roaming Agreement
¡  SIM Cards Exchange
¡  IREG Tests
¡  TADIG Tests
¡  TCC
¡  CLL

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Your company just won a mobile license in Asia
You were asked to set up roaming services and
start making revenues in less than six months.
Where would you start and what would you do ?

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§  Ensure updated GSM infocentre registration
§  Get experienced personnel
§  Work with technology to speed up coverage in IR
generating areas.
§  Ensure to get SCCP/ISUP/GRX/Billing and all needed
infrastructure
§  Setup own IR documents
§  Create compelling IR Proposal
§  Approach all but prioritize high revenue generating
partners
§  Provide the most competitive IOT if required
§  Get IR VAS services if available (useful for steering)
§  Promote your company in BARG and Roamfest meetings
¡  Welcome SMS – In-Roamers
¡  Thank You SMS – In-Roamers who just left to another country
¡  Bon voyage SMS - Your subscribers visiting abroad
¡  Welcome Home SMS - Your subscribers who just returned from
abroad
¡  Winback SMS - In-Roamers who just switched to competitor
network

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 RoamConsult® Sdn. Bhd.
B-5-B MONT KIARA
50480, Kuala Lumpur
Malaysia

Phone: +6032 726 2753

Fax: +6032 726 2754
Email: info@RoamConsult.com
http://www.RoamConsult.com

FOR MORE INFORMATION :

info@RoamConsult.com