Help Desk

For thouse of you who want to know more about the help desk , consider the
following explanations
The help desk is part of an official company that provides documents of product
service or tecnologi function of an enterprise.
So essentially, the help disk is a departement or departement within the company
toserve or respond to all technical question from users
The help desk can also be interpreted as part of support / service function and is
tasked with solving a problem .With the help desk companies ean respondto users better and
user will be more setisfied because the problem can be over come.
Parties who must use the help desk
1. Companies that service network services and small of it
2. Companies or organizations that want to provide the best service for
customers
a. Roles and task of help desk
Some roles and task from the help desk include :
1. Record convey and resolve a problem according