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The parts of Business letter
1. Letter head
2. Date
3. Reference
4. Subject
5. Inside address
6. Attention
7. Salutation
8. Body
9. Complimentary close
10. Signature
11. The name of the signer
12. Position of the signer
13. The typist initial
14. Enclosure
15. Post Script
16. Carbon copy

1.Letter head or Heading


It may include the logo, slogan, motto, name, address, telephone number, telex number,
facsimile, e-mail address, and website

2.Date
The date in a business letter may not shortened.
March 31st, 2018 (American style)
1st April, 2018 (International Style)

3.Reference
The reference is used to arrange the letter in the file. The number makes it easy to find out the
letter from the file or to place it in the file

4.Subject
The subject refers to the content of the letter.

5.Inside Address
The Person to whom we are writing , and his/her address.

6.Attention
It refers to the meaning that the letter should be delivered to the department or a person
mentioned on it and it also means that the sender has already known who or what department
deals with the subject.

7.Salutation
It can be singular or plural. It can also use the name of the person we refer to.
Dear Sir,
Dear Ms. E. Maria

8.Body
This is the main part of the letter and it often consists of three paragraphs
a. Introduction/opening paragraph
b. Main purpose paragraph
c. Conclusion/closing paragraph

9.Complimentary close
Your faithfully,
Your sincerely,
Faithfully yours,

10.Signature
The sender signs the letter

11. The name of the signer/ the sender’s name


Mary West
Ima Rustam

12. The position of the signer


Marketing Manager
Director

13.The typist initial


It refers to the person who types the letter
e.g. B/B
J/L

14.Enclosure
It is something is enclosed with the letter.

15. Post Script


It refers to the additional information

16.Carbon Copy
The letter will be sent to certain address or division needed.
PURNAMA HOTEL MALANG
Jl. Raya Selecta 1-15
Batu Malang 65351
Telp.(0341)592700 Fax. (0341)592710
Ref: 590/FO/RS/01 21st November 2001
Subj:Suggestion

Japanese Junior Expert


Sekolah Tinggi Pariwisata
Jl. Dr. Setiabudi No.186
Bandung 40141

Attention: Ms.Tomomi Kajisa

Dear Ms. Kajisa,

Thank you for your kind letter inquiring about the cost of staying at Purnama Hotol Malang
for Ms. Mogumi for the period of 30th December to 6th January 2002.

We are pleased to advise you that the room would be available only for 3rd to 7th January
2002. We would suggest you book a month before the arrival date during high season.

Enclosed, pleased find the brochure and tariff sheet for your information. We regret to inform
you we do not offer any discount during this period. However, special net rates could be
offered depending on the length of stay.

Should we be able to be of any assistance to you, please do not hesitate to contact me. We are
looking forward to receiving your reply.

Yours sincerely.

Widya Sukamdi
Front Office Manager Purnama Hotel

L/Y

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