Sie sind auf Seite 1von 16


A very small percentage of individuals may

experience epileptic seizures when exposed Getting Started . . . . . . . . . . . . . 2
to certain light patterns or flashing lights. Default Controls . . . . . . . . . . . . 4
Exposure to certain patterns or backgrounds
Getting Into the Game . . . . . . . 6
on a television screen or while playing video
games may induce an epileptic seizure in The History of Nosgoth . . . . . . 8
these individuals. Certain conditions may induce Kain . . . . . . . . . . . . . . . . . . . . . 10
previously undetected epileptic symptoms even in Raziel . . . . . . . . . . . . . . . . . . . . 11
persons who have no history of prior seizures of Game Progress . . . . . . . . . . . . 12
epilepsy. If you, or anyone in your family, have an epileptic Telekinesis (TK) . . . . . . . . . . . . 13
condition, consult your physician prior to playing. If you experience
Kain’s Unique Abilities . . . . . 14
any of the following while playing a video game – dizziness, altered
vision, eye or muscle twitches, loss of awareness, disorientation, any Raziel’s Unique Abilities . . . 16
involuntary movement, or convulsions – IMMEDIATELY discontinue use The Reaver . . . . . . . . . . . . . . . 18
and consult a physician before resuming play. Health and Feeding . . . . . . . . 20
Status Screen . . . . . . . . . . . . . 21
Combat . . . . . . . . . . . . . . . . . . 22
• This game disc is intended for use exclusively on Windows -based systems Bonus Items . . . . . . . . . . . . . . 25
with the minimum configurations specified on the system requirements Enemies and Strategies . . . . 26
of the game purchased. Credits . . . . . . . . . . . . . . . . . . . 27
• Do not sit too close to the screen. Sit a good distance away from the monitor,
Uses Bink Video. Copyright © 1997-2003
as far away as the length of the cable allows. by RAD Game Tools, Inc.

• Avoid playing if you are tired or have not had much sleep.
• Make sure that the room in which you are playing is well lit.
• Rest for at least 10 to 15 minutes per hour while playing a video game.


• Avoid bending the disc. Do not touch, smudge or scratch its surface.
• Do not leave the disc in direct sunlight or near a radiator or other source
of heat.
• Take occasional rest breaks during extended play.
• Always store the disc in its protective case.

This product has been rated by the Entertainment Software Rating Board.
For information about the ESRB rating, or to comment about the appropriateness
of the rating, please contact the ESRB at 1-800-771-3772.


w w w. e i d o s . c o m


• Operating System: Microsoft® Windows® 98 SE/Windows® 2000/Windows® XP To install Legacy of Kain: Defiance
(admin rights required). Note: Windows 95/NT IS NOT SUPPORTED. on your PC, insert the game disc
® To run Legacy of Kain: Defiance

• CPU: Pentium® III 700MHz (or Athlon equivalents). into your PC’s disc drive. on your PC, you will need to have
• RAM: 128MB system memory. If your computer has the Autorun
option enabled, then:
DirectX 9.0 installed. To install
DirectX 9.0 on your PC:
• Sound: 100% DirectX® 9.0 compatible sound card. • Select Install DirectX 9.0 from
• Choose Install from the Autorun
• CD-ROM: Quad-speed (4x) CD-ROM drive. program to install Legacy of Kain: the Legacy of Kain: Defiance
• Video: 100% DirectX® 9.0 compatible 32MB Direct3D card with TnL support. Defiance onto your PC’s Autorun program.

• Hard Drive: Approximately 2GB free disk space. hard drive. — or —
• Input Devices: 100% DirectX compatible keyboard and mouse.
® If Autorun is disabled, then: • Right-click on your PC’s disc drive
• Right-click on your PC’s disc drive icon and choose Explore. Open
icon and choose Explore. Double- the DIRECTX9 folder and double-
RECOMMENDED SYSTEM REQUIREMENT click on autorun.exe. The Legacy click on dxsetup.exe.
of Kain: Defiance installation
• Operating System: Microsoft Windows 98 SE/Windows 2000/Windows XP process will begin.

® ® ®
(admin rights required). Note: Windows 95/NT IS NOT SUPPORTED.
• CPU: Pentium 4 1.3GHz (or Athlon XP equivalents).
• Sound: 100% DirectX 9.0 compatible sound card.
® To uninstall Legacy of Kain: Defiance
™ The Uninstaller will completely remove
Legacy of Kain: Defiance from your
from your PC, choose Uninstall from
• CD-ROM: Quad-speed (4x) CD-ROM drive.
the menu (Start menu 3Programs 3 PC’s hard drive.

• Video: 100% DirectX 9.0 compatible 64MB Direct3D card with TnL support.
® Eidos 3Legacy of Kain: Defiance 3
• Hard Drive: Approximately 2GB free disk space. Uninstall).
• Input Devices: 100% DirectX compatible 10 button dual analog controller.
Important: Please note that it may be necessary to update your hardware drivers
before attempting to play the game. To run Legacy of Kain: Defiance ,
™ • Insert the Legacy of Kain:
once the game has been successfully Defiance disc into your PC’s
installed on your PC’s hard drive,

disc drive.
and with the disc in the disc drive: If your computer has the Autorun
• Double-click on the Legacy of Kain: option enabled, the game’s Autorun
Defiance icon on your computer’s program will automatically run. Then:

desktop (if you chose this option • Select Play to run Legacy of Kain:
when Legacy of Kain: Defiance
was installed).
™ Defiance .

If Autorun is disabled, then:
— or —
• Right-click on your PC’s disc drive
• Select Legacy of Kain: Defiance™ icon and choose Explore. Double-
from the Legacy of Kain: Defiance
menu (Start menu 3Programs 3
™ click on autorun.exe. The Legacy of
Kain: Defiance installation process
Eidos 3Legacy of Kain: Defiance). ™
will begin. Select Play to run Legacy
— or — of Kain: Defiance .

2 3
Legacy of Kain: Defiance allows you to use your PC’s Mouse + Keyboard, COMBAT CONTROLS

Keyboard alone, or Gamepad + Keyboard to play the game. You can also
reconfigure the controls. To do that, begin by selecting Options from the Title Menu : key Autoface nearest enemy; hold to manually enter
(see page 7). The following controls are for Mouse + Keyboard. combat mode (if desired).
Tap to manually exit combat mode (before battle ends).
MENU CONTROLS L key Telekinesis blast: Tap to fire.
esc or R key Pause/Resume game. Hold to lift enemies off ground.
Aim with movement or cursor keys.
cursor keys 1/2 Highlight (select) menu item.
O key Telekinesis: Manual aim. Direct the Telekinesis
enter key Confirm selection. or mouse & right mouse sight over a target and then unleash the blast.
F key Open/close Status Screen. button Aim with movement or cursor keys.
U key Lift attack (on the ground), slam attack (in the air).
Fatal blow (feed Reaver).
GAMEPLAY CONTROLS Special attack (with movement keys).
W/S/A/D keys Move character forward (W), backward (S), J key Slash attack.
or cursor keys 1/2/4/3 left (A) or right (D); climb; swim (Raziel only); Reaver Spell (hold/release).
aim Telekinesis sight. Special Attack (with movement keys). (See page 24.)
J key Action: Interact with objects/environment; I key Hold to feed: Kain – drink blood;
pick up/use artifacts; push/rotate; grab/drag Raziel – devour soul; (see page 20).
objects; dive while swimming (Raziel only).
space bar or K key Jump up, jump on/off climbable walls. • See Combat starting on page 22 for full explanations on combat moves.
Running jump (with movement or cursor keys). • To reconfigure the game controls, use the Control Options feature
Slow descent/long jump (as Kain; press and hold). in the Options Menu, accessed from the Title Menu. (See page 7.)
Glide (as Raziel; press and hold).
left shift key Sneak.
5 key (num-pad), Shift between Spectral and Material planes
then J key to confirm (Raziel only). (See page 16.)
4/6 key (num-pad) Select Reaver: previous (4) or next (6).
(See page 19.)
E key, then mouse (if desired) Camera: Enter/exit first person look-around
mode. Nudge the camera with the mouse.

• See Common Abilities on page 12 for more explanation on character moves.

4 5


storyline cinematics you’ve
revealed during your progress
through the game.
• Bonus Materials – Review and
select Bonus Materials you’ve
unlocked by your successes
in the game.
• Options – Adjust the in-game
settings. (See page 7 for details.)

1. At start-up, the game will scan PAUSE MENU You can save at any time during Move the mouse or press the cursor
the hard drive for Legacy of Kain: the game. Press the esc or R key to keys 1/2to highlight an option.
Defiance saved game data. pause, and select Save from the Pause Press the left mouse button or
™ Menu. Highlight Create a New Save the enter key to see a submenu,
Note: Legacy of Kain: Defiance
is an epic game. We recommend
™ Game or an existing save slot and if available.
saving your progress frequently press the enter key. All your progress
to your current point will be saved.
• Game Options – Set the game
and continuing your saved games options you require during play:
for the most satisfying game Your location at your last checkpoint Subtitles On/Off and In-Game
experience. is also saved. Hints On/Off.
2. The Title Menu offers the following If an older Legacy of Kain: Defiance
save game exists in the save slot you
™ • Sound Options – Set up the sound
options. Highlight your selection you’ll hear during play: Volume +/-
and press the enter key: selected, it will be overwritten during (louder/softer), Sound On/Off and
the save. Be careful: once data is
• Start New Game – Start During play, press the esc or R key overwritten, it cannot be recovered.
Music On/Off.
the game from the beginning. to pause the game and display • Graphics Options – Set up graphics
• Continue Game – If you have the Pause Menu. From here you can • Each save requires 97kb for options: Display Mode, FX,
save your game progress, modify game autosave and manual saves. Filtering, Gamma, Sharpness
previously saved Legacy of
Kain: Defiance game data options, or quit the game. • To resume a saved game, select and VSync, or Restore Defaults.

on the hard drive, you can select Load Game from the Title Menu • Control Options – Configure
this option to resume the game. and then select the save file your controls to use the Mouse +
You will return to the game at from the Load Game screen. You Keyboard, Keyboard alone or
the last checkpoint you reached will return to the game at the last Gamepad + Keyboard, reconfigure
prior to saving. (For information checkpoint you reached prior the button mapping, mouse or
on saving, see page 7.) to saving. gamepad, or Restore Defaults.
• Load Game – If you have • Go Back – Return to the previous
previously saved Legacy of menu screen.
Kain: Defiance game data

on the hard drive, you can select
this option, then highlight
the saved game you want to play
on the menu, and then press
the enter key.

6 7
During his journey, Kain discovered and assailed by the degenerate offspring of his
THE PILLARS claimed the Soul Reaver, an ancient soul- KAIN’S EMPIRE former brethren, who had long since
In the centuries before Kain’s birth, the land devouring blade, and stumbled across — not Kain concluded with the realization that Vorador devolved into monstrous forms.
was protected by an oligarchy of sorcerers so coincidentally — a time-streaming device was right — that vampirism is not a curse but a
blessing . . . that vampires are dark gods whose Undeterred by these revelations, Raziel pursued
known as the Circle of Nine. These guardians created by Moebius, the Guardian of Time. Kain across Nosgoth’s blasted landscape,
were sworn to serve and protect the Pillars duty it is to thin the human herd.
galvanized by a hunger for revenge, and a
of Nosgoth, the ancient edifice towering over With intentional irony, Kain established the relentless new thirst — not for the blood of
the earth as a manifestation of the mysterious FRAGILE HISTORY ruined Pillars as the symbolic seat of his new humans, but for the vampires' apostate souls.
power that preserved and gave life to the land. Against the counsel of the ancient vampire empire, and the shattered Balance Pillar as
the base of his throne. In an act of calculated Kain, however, had other plans for Raziel.
But the Circle was infiltrated by dark forces, and Vorador, Kain found himself embroiled in Seemingly unsurprised by Raziel’s miraculous
Ariel — the Balance Guardian — was cruelly human events, caught in a bloody battle blasphemy, Kain raided the ancient tomb of
the Sarafan, a fanatical order of warrior-priests return, Kain baited Raziel along the course of his
murdered. Her assassination sent psychic between Ottmar’s Army of Hope and the single-minded vendetta, channeling him into
shockwaves throughout the Circle, and in their ruthlessly advancing armies of the Nemesis, once sworn to eradicate the vampires plaguing
Nosgoth. From the desiccated corpses of these battle with his mutated brethren, and into
derangement the remaining sorcerers turned from the north. As the tide of the battle turned, a fateful confrontation at the Pillars, wherein
their powers to dark purposes, poisoning the Kain used his only means of escape — the long-dead knights, Kain raised his six vampiric
“sons” to become the Lieutenants of his Kain raised the Soul Reaver against Raziel.
land with their sorcery and abandoning the time-streaming device, which swept him nearly
fledgling empire. The ancient blade, believed to be indestructible,
Pillars to stand like silent, decaying sentries. fifty years back into Nosgoth’s past.
But the Pillars, Kain ultimately realized, were shattered when Kain attempted to strike Raziel
Hoping to alter the course of Nosgoth’s history, down. The soul-devouring sentience captive in
Kain assassinated the young King William the more than just a human edifice — the health
of the Pillars was tied inextricably into the health the blade was thus released, and binding itself
DESTINY Just, who would become the diabolic tyrant to Raziel as a wraith-blade, became his
known as the Nemesis. After sating himself on of the land. With the Pillars left unrestored,
Into this dying world Kain was born. The son corruption seeped slowly into the land like symbiotic weapon.
of an aristocratic Nosgoth family, he lived the his victim’s blood, Kain returned to the present
a poison, turning his empire into Kain seemed not stunned but strangely satisfied
privileged life of a nobleman, never realizing — only to discover that his murder of the
an irredeemable wasteland. with this shocking outcome, and lured Raziel
his undiscovered destiny — that he was beloved King had ignited a genocidal war
further into Nosgoth’s northern wastes, leading
marked from birth as Ariel’s successor, fated against vampires, led by the time-streamer,
to their final confrontation in Moebius’s long-
to take her place as the Guardian of Balance. Moebius, himself.
CONDEMNED abandoned Chronoplast chamber.
Ignorant of his destiny, the ambitious but Upon his return, Kain witnessed the future that
Rather than evolving slowly over time, Driven by the fatalistic visions revealed by
directionless Kain roamed the land — and he had wrought — and the final, triumphant
vampires experience periods of accelerated Moebius’s devices, Kain activated the time-
during one fateful journey, he was ambushed act of Moebius’s cold-blooded mob. Vorador,
metamorphosis, entering dormant states streaming portal that would propel him and
by brigands and murdered, cruelly impaled the last of the era’s vampires, was guillotined
from which they emerge transformed. Raziel centuries into Nosgoth’s past. Free will,
on his assassin’s sword. and his head held aloft for a cheering,
Kain feared, might only be an illusion — but he
bloodthirsty crowd — leaving Kain the sole When Raziel, first among Kain’s Lieutenants, knew their fates were intertwined in ways that
surviving vampire in Nosgoth. revealed his latest evolution — a pair of bat-like Raziel had not begun to fathom.
A DARK COVENANT wings — Kain responded with an act of
seemingly egotistical sadism. Tearing Raziel’s
Plucked from the brink of oblivion by the
THE FATEFUL DILEMMA newly fledged wings from his back, he ordered
Necromancer Mortanius, Kain awakened in Raziel to be cast into the Lake of the Dead, REVELATIONS
the underworld, still transfixed by his enemy’s As his quest brought him full-circle, Kain
where he would burn forever in the Swept back into Nosgoth’s early history, Raziel
blade. Tormented by his hunger for vengeance, confronted the destiny that Mortanius and Ariel
roiling Abyss. began to unearth the secrets of his past …
and heedless of the spiritual cost, Kain had hidden from him — that he was the
recklessly accepted the Necromancer’s offer of Balance Guardian, and that only by sacrificing Raziel tumbled endlessly into the murky depths, … how his coming was foretold by an ancient
revenge — and rose from his tomb to discover himself could he restore the Pillars. Ariel his flesh dissolving as he burned with white-hot race, Nosgoth’s original Vampires, who forged
that he had been resurrected as a vampire. presented him with a final, climactic decision fire. After an eternity of torment, Raziel’s ruined the Reaver for their champion, as the weapon
— sacrifice himself to heal the land, but ensure body came to rest — and as the pain receded, of their salvation.
Kain quickly tracked down his assassins and he realized that he had not only survived the
exacted his bloody revenge. With his the extinction of the vampires; or refuse the … how he himself slaughtered the Sarafan
sacrifice, and seal the world’s corruption. descent, but had been delivered to the very seat Lieutenants, and was his own murderer, and
vengeance and hunger sated, he sought only of the Underworld.
a cure for the vampiric curse that afflicted him. Revolted by the machinations of the human how he thus became the catalyst not only of
Guided by Mortanius and the specter Ariel — sorcerers and alienated from his former Like Kain before him, Raziel was saved from the Kain’s future empire, but of his own dark destiny.
now bound helplessly to the decaying Pillars humanity, Kain chose the latter path — opting brink of oblivion by a mysterious benefactor — … and finally, how he was fated to become the
she once served — Kain hunted down each of to rule the world in its damnation rather than a preternaturally ancient god dwelling in the ravenous spirit imprisoned in the Soul Reaver
the corrupt sorcerers now poisoning Nosgoth. commit himself to oblivion. This apocalyptic depths of the Abyss, who transformed Raziel blade — that this was, and always had been,
Only with their deaths could the Pillars be act completed the Pillars’ destruction — the into a devourer of souls, and released him back the purgatorial cycle of his destiny. The wraith-
healed — and only by restoring Balance would mighty columns toppled as Kain sealed their into the world to take his revenge. blade, he finally understood, was his own soul,
Kain be released from his vampiric curse. ruinous fate — and damned Ariel to twinned and bound eternally to him.
At first reluctant to live the horror of an ceaselessly haunt the dilapidated Pillars she His motives still a mystery, Kain sought to change
existence blighted by a thirst for human blood, once served. Until the Balance is restored, VENGEANCE history by preventing the blade from consuming
Kain soon adapted and discovered, within she can never be released. Raziel, now the Elder God’s fledgling angel of Raziel’s soul. But Raziel, nearly obliterated by
his darkened soul, a growing disaffection death, resurfaced to discover that centuries had the Reaver, realized that he could never escape
for humankind as he embraced his inexplicably passed since his execution. Kain’s this terrible destiny — Kain had merely
newfound immortality. empire lay in ruin, and Raziel found himself postponed it.

8 9
Cunning and relentless, the vampire Kain battles the Once the greatest of Kain’s vampire Lieutenants, Raziel
oppressive agents of Fate that seek to destroy is now only a ruined specter of his former glory. Armed
him. For centuries, he has ruthlessly pursued with the wraith-blade of the Soul Reaver, he strives
a singular ambition — to take his rightful to unravel the truth behind his enigmatic fate,
place as Balance Guardian, thus returning Nosgoth a destiny apparently foretold in the earliest
to vampire rule. And Raziel, he believes, is the key to centuries of Nosgoth’s history. Raziel seeks
fulfilling this goal. Armed with the legendary Reaver blade only to escape the bonds of his one-time
— the weapon fated to become Raziel’s eternal prison — benefactor, now turned adversary — the
Kain seeks to reclaim their true destinies from the mysterious Elder God that resurrected him
wreckage of history. as a reaper of souls — and to somehow avert
Kain wields the Reaver in its physical form, a blood-drinking the terrible destiny appointed for him
blade forged by Nosgoth’s ancient Vampires as the weapon when the Reaver was forged.
of their prophesied hero. As his weapon, Raziel bears the sword that the Reaver
is fated to become — a soul-devouring wraith-blade.


TK Meter

Health Gauge
Health Gauge

Reaver Gauge Balance Emblem Menu Reaver Gauge Reaver Menu


TK Meter — Holds energy in its green Runes for performing Telekinesis. Each TK TK Meter — Stores energy in its green Runes for performing Telekinesis.
use expends some energy, and overuse depletes the reserves. The meter (See pages 10 and 13 for more details.)
gradually refills when not in use. You can extend your TK power by finding TK Health Gauge — Holds Raziel’s health. This gauge is a coiled spiral, which
Runes, which increase the meter’s capacity. (See Telekinesis (TK) on page 13 unwinds as Raziel is damaged or loses energy. The gauge is filled by devouring
for expanded information.) victims’ souls. While in the Material Realm, Raziel gradually tires and must
Health Gauge — Holds Kain’s health. This gauge is a globe of blood, which is regularly restore his energy. In the Spectral Realm, his health declines only
depleted when Kain is wounded or as his hunger grows. The gauge is filled by when he takes damage. Increase Raziel’s health capacity by finding Health
drinking enemies’ blood, and drains even as Kain searches for more victims. You Talismans, which allow Raziel to build up a larger supply of energy to counter
can increase Kain’s health capacity by finding Health Talismans, allowing Kain increasing dangers. To devour souls, press and hold the I key with an enemy
to build up a greater supply of health to meet increasing dangers. To drink blood, in your grasp, or to draw the soul from the body at a distance. If you release
press and hold the I key on a vulnerable enemy. The longer you hold down the the key too early, the soul may escape. (See page 17 for more details.)
key, the more blood Kain will drink. (See page 14 for more details.) Reaver Gauge — Holds the Reaver’s energy charge. (See pages 10 and 18
Reaver Gauge — Holds the Reaver’s energy charge. With each strike, the Reaver for more details.)
absorbs some of its victim’s energy, adding to the gauge amount. When the gauge Reaver Menu — Displays various Elemental Reaver empowerments Raziel has
is full, the Reaver becomes charged and a Reaver Spell is armed. The amount gained at Elemental Forges. The colored pips next to the menu show which
decays over time, so Kain must continually seek out and battle enemies to elemental Reavers Raziel has acquired so far. Press the 4 or 6 key (num-pad)
maintain the Reaver’s energy. Press the U key near a stunned or vulnerable to select and press the J key to activate any available enhancement.
enemy to feed the Reaver with the victim’s life energy and fill the gauge. (See page 19 for more information on Elemental Forges.)
(See The Reaver beginning on page 18 for more information.) Shift Menu — Press the 5 key (num-pad) to display the Shift icons, which
Balance Emblem Menu — Holds the Balance Emblem fragments Kain has Raziel uses to shift between the Material and Spectral Realms. Press the J key
discovered. Each shard empowers the Reaver with a different combat effect. to activate realm shift. If Raziel is in the Material Realm, he can shift
Use the 4 or 6 key (num-pad) to select and activate any available segment into the spectral plane at any time; if he is in the Spectral Realm, he must be
of the Balance Emblem. (See page 19 for additional information near a host-creature in order to shift. (See page 16 for expanded information
about the Balance Emblem.) on realm-shifting.)
10 11


The game’s plot unfolds through Both Kain and Raziel employ You can manually aim your TK to target
chapters, focusing alternately on Kain Telekinetic force to hurl enemies specific objects and solve puzzles.
and Raziel as they pursue their away or shatter obstacles.
separate quests. Whether their paths Initially, Kain’s TK powers are much
converge or veer in opposite more developed than Raziel’s. From
directions, their destinies are the beginning, Kain can swiftly blast
ultimately intertwined. enemies away, or lift them into the air
While both heroes move through the and hurl them in any direction. Early
same worlds (though often on different on, he acquires the ability to ignite
planes) and share moves in common, or douse certain flammable objects
each has a unique way of dealing Throughout their journeys, Kain and using TK.
with puzzles, hazards and enemies, Raziel encounter obstacles where their
progress is blocked without the aid of Raziel’s telekinetic powers are much
and surviving. weaker than Kain’s at first. Though
some object or artifact. These missing
emblems and relics act as keys to he can fire quick TK bursts to hurl • Hold down the O key or the
enemies away or shatter obstacles, right mouse button to display
trigger events and open paths that the targeting sight. While holding
COMMON ABILITIES are otherwise sealed. he cannot lift and throw enemies
until later on. the key or button, move the mouse
Use the movement or cursor keys • To pick up an artifact, stand near or the movement or cursor keys
to move both Kain and Raziel through the object and press the J key. to position the sight over the target
the worlds. Use their common abilities Note: Raziel can only pick up object. Release the O key
(on this page) or see pages 14-17 and use artifacts while in the or right mouse button to launch
for each character’s unique abilities. Material Realm (see page 16). the TK blast.
Jumping • Collected artifacts are automatically • Use TK to clear obstacles, shatter
• Press the space bar or K key inventoried, and can be viewed breakable objects, strike distant
to jump up. at any time in the Status Screen switches, and ignite or douse
• Press the space bar or K key (see page 21). certain flammable objects.
while using the movement or • To use an artifact, stand in the
cursor keys for a running jump. desired location, and press
Climbing the J key. If the artifact is • Tap the L key to fire a quick blast THE TK METER
in the character’s inventory, of TK.
• Jump (space bar or K key) onto a
climbable wall surface to grab on.
it will automatically be used.
• Use the environments to inflict
damage. Blast enemies into hurtful
• Use the movement or cursor keys or potentially deadly obstacles.
to maneuver up and down. Propel enemies into fire, breakable
• Either climb to the top, or kick jump During your journey, you will pass objects and solid terrain obstacles.
(space bar or K key) off the wall. Throw enemies onto spikes or hurl
landmarks serving as checkpoints to
Manipulating Objects your progress. Checkpoints reveal them from ledges for instant kills.
• Press the J key to pick up objects themselves as a glowing symbol • Hold down the L key to lift
and interact with them. Some appearing on the ground as you cross an enemy, use the movement or
objects can be shoved, others the checkpoint spot. Checkpoints mark cursor keys to aim, and release Each TK use expends some TK energy,
rotated, still others can be broken. the location you’ll be set back to if your the L key to complete the throw. shown by green Runes in the TK Meter.
TK power regenerates gradually over
• You can also grab (J key) onto health is depleted, and where you’ll
resume the game when you continue it time, but overuse depletes your energy
moveable objects and drag them
from the Title Menu. reserves. You can augment your TK
using the movement or cursor keys.
power by finding TK Runes to increase
When you resume a saved game, you
the capacity of the TK Meter. (See page
possess all the progress up to your last
25 for more information.)
saved point. Your location, however, is
at the last checkpoint you passed
before saving.

12 13


Kain’s ceaseless blood-hunger causes Kain can dissolve briefly into mist to In some areas, Kain can use his Kain can fly rapidly between distant
his Health Gauge to drain slowly over pass through permeable barriers (such vampiric strength to leap across locations by transforming into a swarm
time, requiring him to feed frequently as bars and gates). He also employs his wide gaps. of bats. He must first concentrate his
to sustain his energy and heal his
wounds. When an enemy is vulnerable
mist form to dodge with supernatural
speed in combat.
• Animated markers indicate ledges energy and mentally project himself
toward his destination, visible on the
that Kain can use as jump-off points.
(either stunned or otherwise
incapacitated), Kain can consume its
• To breach a gated barrier, use the • While standing on a leap marker,
horizon. For this reason, he can only
employ bat flight from specific sites
movement or cursor keys to hold down the space bar or K key
blood to restore his health. maneuver Kain into the grate. He indicated by animated markers.
to charge the jump.
• Hold the I key near a vulnerable will automatically employ mist form
• Release the space bar or K key • While standing on a bat flight
enemy to bite into the victim to pass through. marker, hold down the space bar
or drain its blood from a distance. to launch Kain across the gap. or K key to gather Kain’s energy.
• The longer the key is held, • Release the space bar or K key
the greater the health benefit. to transform into a flock of bats.
FLOATING DESCENT • Kain also disperses into bats when
When jumping or falling, Kain can slow his health is depleted, coalescing
his descent to land silently and with again at the last checkpoint
greater accuracy. he passed.
• While in mid-air, hold down
the space bar or K key to slow
your descent.
• Release the space bar or K key For vampires, immersion in water is
to resume a normal descent. deadly. Kain must be cautious around
water obstacles. If he falls in, his health
will be immediately depleted, and he
will be reset to his last checkpoint.

14 15
raziel’s unique abilities
Shifting from Spectral to Material
Raziel is a denizen of the Spectral Realm, In the Spectral Realm, Raziel can
a shadowy underworld populated by dematerialize to pass through
nightmarish creatures and lost souls. permeable barriers like gates and
To escape the spirit world, he must first fences, which are impenetrable
find a host creature. Early in the game, to him in the physical world.
he discovers spirit-gases rising from burial
sites, and learns that he can employ
• While in the Spectral Realm, use
In the Spectral Realm, spirit gases the movement or cursor keys
the corpses within as conduits to enter indicate where a corpse is buried, to maneuver Raziel through
the Material Realm. which Raziel can use as a conduit the barrier. He will automatically
Once in the physical world, Raziel to enter the physical world. Raziel sustains his energy not by dematerialize and pass through.
transforms the host’s flesh into his own drinking his victims’ blood, but by
To shift from the Spectral Realm
image, but his energy is continuously consuming their very souls. When
into the material world,
an enemy is vulnerable (stunned or
depleted to maintain this physical
manifestation. To restore his energy and • Stand on or near a site where spirit otherwise incapacitated), Raziel can SWIMMING
gases are rising. Press the 5 key draw the soul from its body and
remain in the Material Realm, Raziel must (num-pad) to display the Material
feed on the souls of his victims. When devour it to restore his health.
Icon (the Reaver symbol). If no host
his energy is exhausted, Raziel loses his While in the Material Realm, Raziel’s
is available, the symbol will not
physical form and is swept back into the energy constantly decays and must be
be displayed.
spectral realm, to his last checkpoint. restored. In the spirit world, his health
By shifting between realms, Raziel can • Press the Action key (default: J key) only declines when he is wounded
to confirm your intention. Raziel will by spectral enemies.
take advantage of the unique properties project his energy into the buried
of each realm. To devour a soul:
corpse, rise and transform the flesh
• Raziel must be in the Material Realm into his own image as he enters • Press and hold the I key near
to open doors, pick up or use artifacts, the Material Realm. a vulnerable enemy to tear In the spirit world, water has no
move objects, or break barriers. In the the victim’s soul out, or draw it buoyancy, but in the Material Realm,
Shifting from Material to Spectral
spirit world, physical objects are like from the body at a distance, Raziel can swim through flooded areas
shadows, and cannot be manipulated. until the soul is devoured. to reach otherwise inaccessible goals.
• In the Spectral Realm, Raziel can • If you release the trigger too early, • To swim at the surface, use the
dematerialize to pass through gated the soul may escape. movement or cursor keys to orient
barriers, which are impassable and propel Raziel.
in the physical world.
• Press the J key to dive beneath
• Some climbable wall surfaces appear GLIDING the surface.
only in either the Spectral or Material
Realm, requiring Raziel to shift before Raziel can abandon his physical
Raziel can no longer fly, but he can • While underwater, use the
use his ruined wings to glide across movement or cursor keys to orient
he can use them. manifestation at any time and return otherwise-impassable gaps. Raziel, and press or hold the J key
• The Spectral Realm is a darker, more to the Spectral Realm.
• Press the space bar or K key to propel him through the water.
twisted version of the physical world.
In some instances, the distortion
To shift from the Material Realm back
to the spirit world:
to jump. • To exit the water, either swim
• While in mid-air, press and hold toward a low ledge, or press
of the terrain may open a path that is
not accessible in the Material Realm. • Press and hold the 5 key (num-pad) the space bar or K key again to the space bar or K key to jump up
to display the Spectral Icon. grab your wings and glide. from the water’s surface.
• Water in the spirit world has no • Press the Action key (default: J key) • Raziel cannot engage in combat,
buoyancy. To swim, Raziel must enter to confirm your intention and shift
• Release the space bar or K key
at any time to drop back down manipulate objects, or use TK
the Material Realm. into the Spectral Realm. to earth. while swimming.
• Time passes far more slowly
in the Spectral Realm. Raziel can use
this to his advantage when solving
some puzzles.

16 17
REAVER CHARGE • Other spells affect Raziel or Kain,
When the Reaver Gauge is full, enabling them to turn invisible
the Reaver becomes charged and its temporarily or unleash a flurry
combat performance is temporarily of extra-dimensional attacks.
augmented. The effect varies based on • Some Reaver Spells are useful
the current Reaver enhancement. For for solving puzzles.
instance, the Reaver may temporarily
deal more damage, or inflict paralyzing
or stunning force upon its victims.
When an enemy is reduced to a REAVER ENHANCEMENTS
When the Reaver Charge ends,
vulnerable state, Kain and Raziel may the gauge is completely depleted. You can unearth ancient Vampire
forego drinking the victim’s blood or enchantments that increase the
devouring its soul, and instead feed Reaver’s effectiveness in combat,
the victim’s life energy to the Reaver and may help you solve puzzles
blade, increasing its power temporarily. or defeat obstacles. These are Balance
Emblems and Elemental Forges.
Both Kain and Raziel are armed with
different incarnations of the same
weapon — the legendary Reaver
blade. Kain wields the sword in its
physical form, a blood-drinking blade
forged by Nosgoth’s ancient Vampires REAVER CHARGE STONES
as the weapon of their prophesied
These arcane stones enable you to
hero. Raziel bears the sword that
build the Reaver to a charge by striking
the Reaver is fated to become —
the stone with multiple attacks.
a soul-devouring wraith-blade. • Press the U key near a stunned
Each bears the Reaver as his sole or vulnerable enemy to finish it Kain discovers fragments of the
weapon, and both Kain and Raziel earn with the Reaver, feeding its life Vampires’ Balance Emblem. Each shard
enhancements for the blade over the energy to the blade. of the talisman represents a different
course of the game, enabling them More elaborate combos and finishing principle that enhances the Reaver.
to employ elemental sorcery in their moves will fill the Reaver Gauge Kain’s Balance Emblem appears on
attacks. Like Raziel, the wraith-blade more rapidly. (See Combat starting and can be activated from his
is a spectral entity; but Raziel can on page 22.) on-screen display (see page 10).
summon the wraith-blade into the ELEMENTAL FORGES
Material Realm to wield it in combat.
A second effect occurs when the
FEEDING THE REAVER Reaver Gauge is full. A Reaver Spell is
Like Kain and Raziel, the Reaver has armed, indicated by a glow around
an insatiable appetite for its enemies’ the Reaver Gauge. The spell can be
life-force. With each strike, the Reaver triggered at any time.
absorbs a little of its victim’s energy, • Hold down the J key to gather
and the Reaver Gauge begins to fill. the spell’s energy.
Because the energy in the Reaver
Gauge decays over time, Kain and • Release the J key to launch Within the ancient ruins of the
the spell. Vampire Citadel, Raziel discovers
Raziel must maintain an intense
The effect of the Reaver Spell depends arcane forges that permanently
assault to build the Reaver
on the current Reaver enhancement. enhance the Reaver with elemental
to a full charge.
powers. Raziel’s Elemental Reavers
• Some spells inflict damage to all appear on and can be activated from
enemies in the area. his on-screen display (see page 11).

18 19


BY FEEDING Immediate Task

• Blood and Soul Basins can be

drained to recover health.

Because they are vampiric creatures, MAIN STATUS SCREEN

• Current artifacts in the character’s
Kain and Raziel’s health drains
continuously and must be replenished
During gameplay, press the F key
to open the Status Screen. Here you • Reaver enhancements earned.
by the blood and souls of their victims. Kain’s screen displays the fragments
can assess each character’s progress of the Balance Emblem he has
Note: Though Raziel’s energy does not and current condition.
drain in the Spectral Realm, it decays acquired. Raziel’s screen shows the
constantly while he remains in the • Use the mouse and left mouse Elemental Forges he has completed.
physical world. button or the movement keys to
highlight various items and display • The Reaver Meter represents
• To feed, hold down the I key the character’s current combat
while near a stunned or • Kain and Raziel can feed from more information about them. experience, and his progress toward
vulnerable creature. chained captives without risk • When an item is highlighted, its acquiring the next Special Attack.
of injury. larger image and name are The colored pips indicate attacks
• As Kain, the longer you hold down displayed in the Main Screen. already earned, and the Reaver
the I key, the more blood Kain Meter shows the experience earned
will receive. The Main Screen displays:
Kain and Raziel can also forego • The character’s primary goal. toward the next attack. (For more
information on Special Attacks,
the health benefit in order to feed • The character’s immediate task. see page 24.)
the Reaver instead, temporarily
augmenting its power in combat.
• To feed the Reaver, press BONUS ITEMS SUBSCREEN
the U key near a stunned Click on or select the left arrow in the
or vulnerable enemy. top left of the screen to open the Bonus
• Raziel can also feed on the lost Items subscreen, which shows:
souls of the Spectral Realm to
replenish his spirit energy. • Health Talismans collected so far.
RESTORING HEALTH • Telekinetic Runes accumulated.
WITHOUT COMBAT • Arcane Tomes collected so far.
Kain and Raziel have a few means to
recover their health without engaging SETBACKS Click on the right arrow to return
Both Raziel and Kain are immortal, and to the main Status Screen.
in combat or feeding on enemies.
cannot be killed by ordinary means.
But if they fail to feed, or are wounded SPECIAL ATTACKS
too grievously, they are forced to SUBSCREEN
dematerialize and suffer a setback. Click on or select the right arrow
• Kain bursts into a swarm of bats, in the top right of the Status Screen
re-forming at his last checkpoint. to open the Special Attacks subscreen,
• Raziel becomes dissolute and is which shows:
swept back to his last checkpoint • Special Attacks acquired.
in the Spectral Realm. Highlight any Attack Icon to display
it in the main window, along with
instructions for performing it.
20 21


Single and Combination Attacks When an enemy has been reduced to a
Use the J, U and L keys to perform vulnerable state (stunned or otherwise
single attacks. Create combos incapacitated), Kain and Raziel can
by linking different key presses feed to recover their health, or finish
in sequence. the victim with the Reaver to enhance
the blade’s combat function.
Slashing Attacks
• To drink the victim’s blood
or devour its soul, hold down
the I key while near a vulnerable
The combat system encourages Use the L key to launch Telekinetic
the creative use of the characters’ core assaults during combat. • To perform a finishing move
with the Reaver, press the U key
attacks — slashes, lifts, slams, TK • Tap the L key to quickly blast away near the victim.
and dodging — enabling you to an enemy. You can use Telekinesis
choreograph your own combo attacks as long as energy remains in the
and develop your own unique TK Meter.
combat style.
• When playing as Kain, hold down REAVER ENHANCEMENTS
Use the J key for slashing attacks,
Kain and Raziel automatically enter
which you can link in sequence the L key to lift the enemy off the AND SPELLS
combat mode when you press any ground, then release it to throw
attack key while enemies are present. to execute a three-attack combo
on the ground or in mid-air. the enemy. Use the movement or
While in combat mode, the character cursor keys before releasing the key
draws his weapon and adopts Lift and Slam Attacks to hurl the enemy into deadly or
a combat stance while he moves. damaging obstacles, or to pull the
He remains in combat mode until all enemy toward Kain to set up a
nearby enemies have been destroyed, combo attack. Kain will lose his TK
or you manually exit combat mode hold after a short time if he doesn’t
by pressing the : key. throw the enemy.
You can also manually enter combat • You can throw enemies onto spikes,
mode by holding down the : key into fire, into breakable objects,
(though this is not required). over ledges, and into architectural Use the various Reaver enhancements
The character remains in combat obstacles. Some of these targets will you’ve collected for different combat
mode until you release the key. be fatal, others will inflict varying effects. When the Reaver is fully
Use the U key for lift attacks degrees of damage. charged with its victims’ energy, its
from the ground. potency is temporarily boosted.
• Some enemies are invulnerable
TARGETING ENEMIES • Tap the U key to lift an enemy to TK attacks. When the Reaver Gauge is completely
into the air. full, it glows to indicate that a Reaver
Kain and Raziel do not lock onto a
single enemy during combat. Instead • Hold down the U key to lift Spell has been armed. The spell’s
the enemy and jump up to follow it. effect is determined by the selected
they automatically turn to attack the DODGING
nearest threat, unless you indicate a • While in mid-air, press Use the space bar or K key to evade
Reaver enhancement, either inflicting
damage on multiple enemies or
different attack direction. To target the U key again for a powerful
downward slam. and maneuver around enemies. temporarily embellishing the
a specific enemy, maneuver Kain
or Raziel in that enemy’s direction. • Use lift attacks to set enemies up • Use the movement or cursor keys character’s combat attributes
in some way.
for a TK-blast (L key) or mid-air to set a direction and press the
slashing combos (J key). space bar or K key to dodge. • To launch a Reaver Spell, hold down
• To jump up while in combat mode, and then release the J key.
press the space bar or K key
while standing still, or double-tap
the space bar or K key.

22 23
There are five types of Special Attacks:
Devastating Strike
A powerful slam attack that bounces
the enemy off the ground, setting it up
for a follow-up attack.
• Tap the movement or cursor keys
in the attack direction and
simultaneously press the U key.
Rapid Attack Each Rune enlarges the character’s
TK Meter, increasing his capacity to use
A vicious flurry of attacks unleashed
Telekinesis. Each character can find
Over the course of the game, Kain and by rapid key presses.
During your journey you can collect a total of eight TK Runes.
Raziel earn experience based on how • Tap the movement or cursor keys Bonus Items that increase your health
well they perform in combat. Their in the attack direction and capacity and TK power. Some items are
progress is tallied by the Reaver Meter repeatedly press the J key. hidden in arcane containers that must
on the Status Screen, and is accelerated Air Strike be shattered with the Reaver to release ARCANE TOMES
based on the complexity of the combos the treasures within. You can collect
performed and how often the Reaver Health Talismans, Telekinetic Runes
Gauge is built to a full charge. and Arcane Tomes.
As Kain and Raziel reach each
of the five combat experience levels,
they are awarded a new Special Attack. HEALTH TALISMANS
Each attack earned is shown
by a colored pip next to the Reaver
Meter on the Status Screen.
Click on the right arrow at the top
right of the Status Screen to open the
subscreen where the Special Attacks A powerful mid-air slam attack You can unlock special bonus materials
are stored, along with descriptions that bounces the enemy high by finding Arcane Tomes hidden
and controls instructions (see page 21). off the ground. throughout the game. When you find
• While in mid-air, tap the movement a Tome, approach it to collect it.
or cursor keys in the attack Each character can find a total
PERFORMING direction and simultaneously Each Talisman is broken into three of ten Arcane Tomes.
press the U key. fragments. The character’s health
SPECIAL ATTACKS capacity increases one level each time
Rapid Air Attack
Pulling off Special Attacks requires he completes a Talisman by collecting
timing, skill and practice. A vicious mid-air flurry of attacks its three fragments. Each character can
unleashed by rapid key presses.
• To execute a Special Attack, tap find a total of 12 shards, for a potential
the movement or cursor keys • While in mid-air, tap the movement total of four complete health upgrades.
in the attack direction, or cursor keys in the attack
and simultaneously press direction and repeatedly press
the appropriate attack key — the J key.
slash (J key), slam (U key) or TK Telekinetic Stasis
(L key) — for the desired attack. Briefly locks an enemy in mid-air
with TK while still leaving Kain
or Raziel free to attack.
• Tap the movement or cursor keys
in the attack direction and
simultaneously press the L key.

24 25
repels attacks. Indicated by a ring Director Sr. Producer Video Post-Production
COMBAT BARRIERS of glowing Runes around the Amy Hennig Matthew Guzenda Mercury Multimedia, Inc.
affected enemy. You must destroy Lead Programmer Producer Test Manager
the shield before you can damage Jason Bell Rosaura Sandoval – Crystal Dynamics
your opponent. Programming Nixxes Producer Christopher Bruno

• Fire Shield — Employed by some Dan Chao

Scott Krotz
Jurjen Katsman Lead Tester – Crystal Dynamics
Benny Ventura
animated Statues, the shield inflicts Studio General Manager
Hong Park John Spinale Testers – Crystal Dynamics
massive damage on an attacker who Gary Snethen
Design Assistant David Baker
strikes the enemy while it is active. Anthony Thibault Chappy
Indicated by a fiery orange Jacob Rohrer
System Programming Billy Crippen
forcefield around the enemy. - Nixxes Software BV Additional Design Matthew Ellison
Adam Bellefeuil
You may find yourself trapped in • Summoning — Some enemies can Alex Bartholomeus
Patrick Den Bekker Jon Guilford
John “GROMKEY” Fields
John Hsia
combat by physical obstacles or summon other creatures to do their Jurjen Katsman Jared Hefty Winston Ishigo
magical forcefields that block your exit. bidding. Summoners’ sorcery fails Additional Art Joe King
Lead Designer
You must destroy all the enemies in the when they become too wounded. Riley Cooper Wyeth Johnson Eric Masyk
area before the barriers will be lifted. Nick Pappas Jonathan Brown
Additional Animation Wesley Catanzaro
John Dumala
Treanor Brothers Animation Patrick Connor
Mike Ellis
ARCHONS Richard Lemarchand James Guilford Wilfredo Dimas
SPELL CASTERS Kyle Mannerberg Rungy Singhal Barry Kearns
Scott Matt
Some enemies cast offensive or Joe Ching Additional Audio Angel Marquez
defensive spells on themselves and Nate Franklin John Baker Joe Quadara
their comrades. It’s often wise to take Art Director Kristoffer Larson Gregg Stephens
out the spell-casters in a group first to Mark Daniel Cabuco Additional Production Alex Vaughan
prevent them from aiding their allies. Lead Artist David Goodwine LOK Eidos Forums Moderator
Jacob Wendler Production Assistant Butterfly Lord
Some spells you will encounter are: David Cuccias
• Amplify Damage — Used by the Jennifer Fernández Story & Dialogue
VP Marketing - Eidos US
Paul Baldwin
Sarafan and Vampire Hunters to Stephane Gaudette Amy Hennig Marketing Director - Eidos US
increase the damage caused by Kory Heinzen Carol Wolf Chip Blundell
their comrades. Indicated by a red These spectral foes latch onto Raziel Jesse Johansen
Recording Director Product Manager - Eidos US
glow on the enemy’s weapon. Jeff Johnsrude
when they attack, siphoning his energy JR Jones
Gordon Hunt Matt Knoles
• TK Shield — Used by Vampire through a spirit-tether. Raziel must Isabelle Lemay Casting Director PR Manager - Eidos US
Hunters and Revenants to protect counterattack or retreat to escape Matt Abbott Kris Zimmerman Salter Michelle Seebach
themselves from Telekinetic being completely drained. Joel Bouquemont Voice Talent SR. PR Specialist - Eidos US
assaults. Indicated by a purplish- Sundeep Dass Raziel – Michael Bell Kjell Vistad
blue glow on the affected enemy. David Gustlin Kain – Simon Templeman
Darren McKinsey Elder God – Tony Jay Marketing & Media Coordinator
• Regeneration — Used by the TENTACLES Daniel Neuberger Moebius – Richard Doyle - Eidos US
Sarafan and Vampire Hunters to JR Vosovic Janos Audron – Wyman Jung
These minions of the Elder God strive
heal their comrades during battle. Gavin Wood René Auberjonois PR Coordinator - Eidos US
to ensnare the characters. Kain and Vorador – Paul Lukather
Indicated by a whitish glow around Lead Animator Denny Chiu
Raziel must attack rapidly to escape Ariel –Anna Gunn
the healed enemy. their grasp. When Raziel is in the
Brandon Fernández Director of Product Operations
Mortanius – Alastair Duncan
• Berserk — Used by the Sarafan Material Realm, Tentacles will try to Animation
Jeff Wilcox
Turel – Gregg Berger
- Eidos US
Kathy Schoback
(and occasionally Revenants) to drag him back into the spirit world. Add’l female voices – BJ Ward
Kam Yu Production Operations Manager
amplify their battle fury, turning Add’l male voices – Phil Proctor
Audio Lead - Eidos US
the affected enemy into a ruthless Recording Studio Brian M. King
Jim Hedges
opponent. Indicated by a reddish- Salami Studios AP
Audio Production Manager - Eidos US
orange effect on the enemy. Original SR1 & SR2 Intros Greg Wu
Kurt Harland
• Glyph Shield — Used by the Mike Peaslee
GlyphX, Inc.
Sarafan, Vampire Hunters and
Cenobites as a protective shield that

26 27
If you have a technical problem with the game, our Support Department is here to help. Our web site contains up-to-date
information on the most common difficulties with our products; this information is the same as that used by our support agents.
If you are unable to find the information you need on our web site, please feel free to contact us via email, fax, telephone or
Director of Channel & Interactive Marketing APTC – Eidos UK
letter. (When contacting us via email or fax, please ensure you put the game title in the subject of your message.)
- Eidos US Jonathon Redington
Channel Marketing Coordinator - Eidos US Nuruzzaman Ali The fastest way to answer most questions is by visiting our online support. You may find the latest support information at
Janty Sumimoto Sean Carter Our support FAQs are available 24-7 for your
Marketing Illustrations Ernest Doku convenience. These pages are updated frequently and have the same information that our support techs will use to answer
GlyphX, Inc. Linus Dominique your question if you call or email us. The answers to about 90% of the questions we are asked can be found there, so it really
Moore Design Group Kevin Haddon is worth the time to take a look!
Picture Plane Imaging Richard Pettit The second fastest way to get an answer to your question is to email us. (You will find our email submission forms at our web
QA Localization Supervisor – Eidos UK site.) We typically respond to email queries within 24-48 hours during the business week. Response times can be considerably
Manual Design & Editing
Marco Vernetti longer over the weekend, holidays and immediately after a product release. It all depends on how many people we have
Hanshaw Ink & Image
working and how much email is coming in at any one time, but we do try really hard to get you the right answer as quickly as
Package Design QA Localization PTC – Eidos UK
possible. Weekdays, excluding holidays, during the hours when the phones are open, we still give email questions our highest
Eclipse Advertising, Inc. Joaquin Garcia
Andreas Gschwari
QA Manager – Eidos US Through this site you will also have access to our FTP (File Transfer Protocol) area where you can download patches and new
Michael R. Kelly QA Localization Testers – Eidos UK
enhancements as soon as they become available.
Daniel Castro
Assistant QA Manager - Eidos US Laure Diet
Jacques Galon We are available to take your calls Monday through Friday from 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m., Pacific Time at
Product Test Coordinator - Eidos US Carsten Roehr (415) 615-6220 (voice) or (415) 547-1201 (fax). Our tech support department is closed on all major holidays. Note: You are
Jordan Romaidis Angelo Rocca responsible for all toll charges when calling.
Assistant Product Test Coordinators – Eidos US Monica Dalla Valle
To ensure the quickest service you will need to be at your computer and have the following information at hand:
Michael Gonos Iain Wilows
• A complete listing of your computer’s hardware. (Contact your computer manufacturer if you are unsure.)
Kari Hattner Special Thanks • What version of Windows® you are using.
Jason Walker • A copy of your DirectX Diagnostics report.
QA Technicians – Eidos US Ritual Entertainment
Stephen Cavoretto Brian Venturi – Click on Start.
Elvin DeGuzman Billy Mitchell – Click on Run.
Kip Ernst Andre Rodriguez – Type dxdiag.
Nicole Ferrara Christian Chatterjee – Click on OK.
Daniel Franklin Robert Fitzpatrick – Click on the Save Information button and save the file to your computer.
Tom Shoenhair – When you call our Technical Support line either have this file open or have a printed copy. If you send an email query you
Matt Kagle Alex Jones
Erik Kennedy Sam Newman may attach the file to the email.
Darren Krommenhock Jake Hughes • What error message(s), if any, you have had.
Julian Mehlfeld Brian Brandt • How the game is currently configured.
Marlen Smith Rob Dyer
Andre Jong Steve Goebel
Anthony Yuson Delina Chiechi In the event our support agents determine that your game disc is defective, you will need to forward material directly to us.
Melissa Luna Please include a brief letter explaining what is enclosed and why you are sending it to us. The agent you speak with will give
Customer Service Supervisor – Eidos US
Malachi Boyle you an authorization number that must be included and you will need to include a daytime phone number so that we may
Scott Holbert
Monica Malone contact you if necessary. Any materials not containing this authorization number will be returned to you unprocessed and
Customer Care – Eidos US Rita Fovenyessy unopened.
Adam Braswell April Schilling
Angelique Mendoza Your postage paid package should be sent to the following address:
Shelley Porter
Michael Minson Eidos, Inc. Customer Services
Head of Development Operations – Eidos UK Roderick Van Gelder RMA# (include your authorization number here)
Flavia Timiani Yasuto Suga 651 Brannan Street, suite 400
Julie Leibowitz
European Producer – Eidos UK Kevin Gill San Francisco, CA 94107
Steve Didd Matt Gorman
Localization Manager – Eidos UK
Emma Timms Sam Tehrani Eidos, Inc., warrants to you, the original purchaser of this disc, that for a period of ninety (90) days from the date of your
Jamie Bartolomei purchase, this disc shall be free from defects in materials and workmanship. If, at any time during the applicable ninety (90)
Product Manager – Eidos UK Paula Cook day warranty period you determine that this limited warranty has been breached, Eidos, Inc., agrees, in its sole option, to repair
Kathryn Clements Dan Johnson
Sharon Gamble or replace, free of charge, any such disc, provided the disc is returned postage paid to the Eidos, Inc., Factory Service Center
QA Manager – Eidos UK Ben and a proof of date of purchase is included. This limited warranty is not applicable to normal wear and tear and shall be void
Chris Rowley Amber with respect to any defects that arise from disc abuse, unreasonable use, mistreatment or neglect. This disc is sold "as is"
Assistant QA Manager – Eidos UK Alex without any warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a
Willow particular purpose, other than the limited warranty expressly stated above.
Ghulam Khan the free lunches, dinners, caffeine, everyone
PTC – Eidos UK at Eidos US and UK… and especially all of our No other claims arising out of your purchase and use of this disc shall be binding on or obligate Eidos, Inc., in any manner.
Darran Gibbons friends & family who have missed us, thank Eidos, Inc., will not be liable to you for any losses or damages incurred for any reason as a result of your use of this disc,
you for your never-ending support including, but not limited to, any special, incidental, or consequential damages resulting from your possession, use or
malfunction of this disc.
This limited warranty states the entire obligation of Eidos, Inc., with respect to the purchase of your disc. If any part of this
limited warranty is determined to be void or illegal, the remainder shall remain in full force and effect.