Beruflich Dokumente
Kultur Dokumente
0789457284/0704780490.
immie.kyalisiima@gmail.com
13/04/2017
TO: THE DIRECTOR
NILE BREWERIES LTD
JINJA UGANDA.
Yours faithfully.
…..................................
PR
PRINCIPLES OF AN ORGANISATION.
and outside an enterprise.the success /failure of an organization is denoted by its operating results
hence its success is attained through suitable organization as noted by Koontz and Donnell outline
the following.
1.Principle of unity of objective part of the organization including the office is working
can effectively manage.KOONTZ AND O DONNEL note that,the number of persons that a
manager can manage will depend upon his job and basic factors that influence the frequency and
1.The scalar principle,chain of command..the chain of command must be clearly defined for
sound organization subordinate must know who his power is and to whom policy matters beyond
received by delegation is absolute and no superior can escape the responsibility for the organization
6.the authority level of principle,the decisions taken by a manager within the the scope of his
activities.
defined.
individual is responsible for checking must be separated and should have no contact with the
department.
1.Principle of balance,the techniques must be balanced in the light of the over all
FORMS OF ORGANISATIONS.S
THERE are 3 types of organizations ie the the line or military organization, the line and
staff organization and the functional organization enterprise may adopt any of those depending on
its needs.it may also combine more than one if the needs of an organization do demand.
1.LINE/MILLITARY ORGANISATION.SSS
OFFICE SYSTEM AND PROCEDURE.
office manager can claim to be organized until he has established a routine procedure to deal with
the work in hand.the manner and order in which any particular task is handled is called procedure
officers and processing by particular clerkss.an efficient office must have a well defined and
1. The system must be simple.(so that highly skilled labor is not required)
2.it must trigger into action every one who needs to play some part in it.
3.the procedure should make use ,whenever possible of mechanical aids and labor saving devices.
4.the principle of exceptions should be followed,that is only unusual items should be reffed to
higher authority .the mass of routine matters will be handled by junior staff.
5.too much of paper work should be minimized as it costs money.this ensures a smooth flow of
work,less queries to supervisors, less mistakes,less waste of time and proper office control.
The procedure should be brought to the notice of all those who are involved in any
aspect of work involved.
OFFICE MANUALS.
Office manuals are also called procedure manuals.the office contains the details of the work to be
done in office and other particulars of the concern.its the helpful to employers (especially new
ones) to understand the work without any delay office manual contains all the details of the whole
office work.this gives instructions which are necessary for a job in case of anew person
appointed.this can be copied fro m manual and handed over to a person .these written instructions as
the new job performed can also be called duty list and its common in government offices.
The purpose of office manuals are to make instructions definite, to find answeres in connection with
complete and up to date office manuals which inform the employees what they have to do, when
and how.
An office manual contains general information,general office rules and regulations, safety
A clear statement of activities of this nature performed in each department is given in the manual
and staff asked to undertake a particular activity are able to read up the procedure for themselves.
ADVANTAGES
6.the worker understands the job to be performed because the method is also written in it.
9.the employees can get necessary information at any time they want.
DISADVANTAGES.
3.it may discourage team work because some body may not like the recorded relationship.
5.sometimes the details given in the manual are vague /inadequate or incomplete.
DOCUMENTS.
CALCULATIONS.
calculations in respect to various activities of the business are required for complete and relevant
be available all the time.the decision of management are mostly based on these calculations.these
figures also help to compare and determine the performance of business over a specific period.the
calculations are normally made by machines.therefore the various machines/ equipments used
are:calculators,computers,ready_reckoner's,adding_listing machines.ETC.
OFFICE FORMS.
An office form is a printed sheet of paper /card with marked headings for entries to be made in
hand or by typing.forms are tools that are essential information required for efficient conduct of
The use of forms leads to considerable saving of time and energy by reducing the amount of
manual /machine writing thus reduces the costs of office operations.with the printed heads given to
the form,only the necessary data have to be filled in instead of the the whole matter being
The use of too many forms which are not necessary neither reduces costs/increases efficiency in
office operations.the increasing volume of paper work,it rather increases costs of office operations
and all the would be advantages are lost hence much attention should be given to proper
management control.
3.it helps to fix the responsibility of work one by some specific persons.
4.it helps to receive,record,collect,process and transmit the information in a systematic and efficient
way.
ESSENTIALS OF A GOOD FORM.
1.the writing surface ,the style of print,the proper sequence of information and method of entity
4.every form must have a tittle and logical sequence in managing or seeking information.
6.the cost of form must be low and the benefits from the use of these forms must be more than their
costs.
FORMS CONTROL
forms are the basic tools for all types of office work.its through the use of various office forms that
are essential information that can be collected ,processed and supplied in a systematic way.too
much stress is placed on the use of forms are introduced for use that are necessary there is need for
proper management control over the forms to ensure that they are effective and economical through
forms control under the direction of responsible executive like the forms supervisors.
The designing of office forms is an important aspect of office management since forms are the basic
tools of office work and the main idea of introducing office work eliminates mistakes and reduces
costs of office operations,its obvious that this tool must be made as perfect as possible. A sound
principle of forms design is that efficiency in office work should be maximized through the use of
minimum number of forms.we should note that the cost of the form in use doesn't imply simply the
Badly designed forms also induce mistakes in clerical work which may prove to be very costly in
many cases.since forms are related to office systems and routines, a badly designed form also has
1.Ease of entering data,this means that the form should be of smooth surface ,in easily readable
print,and headings should be arranged in proper sequence ,so that the data may be entered quickly.
2.facility of using data,the printing should be readable and data should be entered in such a
sequence that the necessary information can easily be extracted there from and used.
typed,the method of copying and nature of data should be such that the chance of errors is
minimized.
3.economy in cost,the size of the form,the quality of paper,quality of forms printed and the method
of reproduction should be such that maximum economy in cost of forms can be achieved.
printing,numbering,titling etc should be such that each type of form can be easily identified,handled
and located.
GUILDLINES IN FORM DESIGN.
The type face for printing forms should clear and distinct the purpose of reading.
Adequate provision should be made for purchasing,scoring and perforating the forms.
STOCK CONTROL.
Stock control is of great importance in many business organization .stock includes raw
for resale etc.stock control means making sure that the business has the right quality of goods,in the
right place and right time.stock levels must be neither too high nor too low hence they should be
Goods should be held in equitable store and under a responsible storekeeper who should make sure
Stock control relates to stock handling procedures,stock records and stock taking.
STOCK PROCEDURE.
These are steps which are taken in purchase,receipt and issue of store items. Goods purchased by
purchasing department are handled over the stores department ,then these goods are issued to other
departments when required. The store requisition note is compiled by the department ,on the receipt
of stores requisition note,a store issue note is prepared by the store keeper and then goods handled
STOCK RECORDS.
These refer to documents which give information to the movement of stock. These include records
kept both for accounts and costing purpose.these individual accounts for each of stock on which are
recorded all receipts and issues of that particular item and thus the balance at hand. Stock records
STORES LEDGER.
This is similar to the financial ledger .it shows the quantities and monetary valves of stock items.
There are mainly 3 columns in this ledger.i.e. recipes ,issue and balance in hand .goods received are
entered in the receipts column showing quantity,price and valve.issues column shows goods issued
by the store keeper, balance column,the quantity and value of remaining stock are shown.
BIN CARDS.
This is a shift card which is kept where the relevant stock item is stored. Goods / materials are
stored in drawers,shelves. A separate bin card is used for each kind of goods. This bin card shows
the details of the receipts,issues and stock in hand .this helps to know whether the various items in
store on a particular date.it records only the quantities of receipts and issues then its final column
shows the quantity in hand and the money value of the stock item are not recorded in the bin.
STOCK TAKING.
This means to check physically the stock items in order to ensure that stock quantities shown on
stock records and actual quantities are the same.there are various methods of stock taking
STOCK LEVELS.
Too high /low stock levels are not beneficial to an organization.if the stock level is too low ,then
this stock level can not meet the production demands.thus the decrease I production results in loss
of customers and profits reduce too.while when stock is too high ,storage costs increase and there is
a greater risk to deterioration of these stocks.this means that too high stock also reduces the profits
of the enterprise.thus stock levels should be determined in view of requirements of the enterprise
based on experience.
Avaliability,if a particular item of material is easily available through out the year the stock level
Lead time,this means period between the date of order and date of delivery.if lead time is more then
Stock holding costs,this means the costs of keeping the material into stores.if the stock holding is
Trade discounts,some times the supplier offers high discounts for larger quantities.if the benefits of
trade discounts is greater than stock holding cost then stock level must be maintained at higher
level.
Durability,the stock levels of durable goods can be maintained at higher levels but in case of
perishable goods like fish and fruits it should be kept at low levels.