MMRDA - User Manual For Buyer Users PDF

Buye
B er USEER’S MANUUAL

MMRDA e‐T
M Tendering System

Mumbai Me
M etropolitan Region D
Development Autho
ority
(M
MMRDA)

Laast Revised
d Decembeer, 2014

1 | P a g e
Buyer Manu
ual for MMRDA e‐Tendering So
olution version 2
2 dated Decembeer 2014
Revision Sheet
Release No. Date Revision Description

Version 1 Oct, 13 Original
Version 2 Dec, 14 Incorporation of Online Payment Mechanism

Acronyms and Abbreviations
Acronyms Meaning
MMRDA Mumbai Metropolitan Region Development Authority
DSC Digital Signature Certificate

2 | P a g e
Buyer Manual for MMRDA e‐Tendering Solution version 2 dated December 2014
INDEX
1 GENERAL INFORMATION FOR USERS .................................................................................................... 4
1.1 System Overview ........................................................................................................................... 5
1.2 Difference between Manual Tendering and Online Tendering ................................................. 7
1.3 Data Flows ..................................................................................................................................... 8
1.4 User Access Levels....................................................................................................................... 13
1.5 FAQs ............................................................................................................................................ 14
2 GETTING STARTED ............................................................................................................................... 19
2.1 Contractor / Supplier Registration .............................................................................................. 20
2.2 Java Runtime Environment (JRE) Installation ............................................................................. 24
2.3 PDF Reader Installation ............................................................................................................... 26
2.4 Buyer User Id Request ................................................................................................................. 28
2.5 Change Password ........................................................................................................................ 29
2.6 Buyer User Creation .................................................................................................................... 31
2.7 Logging On................................................................................................................................... 36
2.8 Dashboard ................................................................................................................................... 38
2.9 Key Manager ............................................................................................................................... 40
2.10 Tender Preparation ..................................................................................................................... 44
2.11 Tender Authorization .................................................................................................................. 52
2.12 Tender Document Download ...................................................................................................... 57
2.13 Bid Hash Preparation and Bid Hash Submission ......................................................................... 61
2.14 Tender Schedule Amendment and Corrigendum Upload ........................................................... 73
2.15 How to check Corrigendum and Amendments ........................................................................... 78
2.16 Tender Closing ............................................................................................................................. 79
2.17 Bid Submission / Control Transfer of Bid / Bid Re‐Encryption .................................................... 84
2.18 Tender Opening .......................................................................................................................... 87
2.19 Tender Award ............................................................................................................................ 103
2.20 EMD Refund .............................................................................................................................. 105

3 | P a g e

1 GENERAL INFORMATION FOR USERS

4 | P a g e
1.1 System Overview
The application is intended to invite and accept online quotations for MMRDA.
• Major functions performed by the system
9 User Registration
9 Tender Preparation
9 Tender Authorization and Publishing
9 Publishing of Corrigendum’s and Amendments
9 Purchase and issuance of Tender Documents along with online payment collection
9 Bid Preparation and Submission
9 Tender Closing, Opening and Evaluation
9 MIS and Reports.
• System Users
9 Buyer Side: ‐ Administrator, Tender Preparer, Tender Authorizer, Closing and Opening
Authority, Committee Members
9 Supplier Side – Suppliers
• Responsible organization
The application is developed by Nextenders India Private Limited and is customized for limited use of
MMRDA.
• Mandatory Prerequisites for Usage
9 Latest Version of Java Run Time Environment
9 PDF Reader
9 Firefox / Internet Explorer
9 Class 2 or Class 3 Digital Signature Certificates with Encryption and Signing Pairs obtained in the
name of Authorized representative of participant bidder is mandatory.
5 | P a g e
9 Resources to make online payment using Credit Card / Debit Card / Netbanking for Tender
Document Fees and RTGS / NEFT for EMD.

• Authorized Use Permission
The application is authorised to be used by the MMRDA Staff for issuance of Online Tenders and
Suppliers / Contractors who intend to submit quotations for the Tenders invited by MMRDA.

• Points of Contact
9 Information – Nodal Officer
Chief Information Technology Cell,
Mumbai Metropolitan Region Development Authority,
2nd Floor, A wing, Bandra Kurla Complex
Bandra (East), Mumbai‐ 400‐051
Tel: 022‐26595919
Fax: 022‐26595943
E‐mail: itcadmin@mailmmrda.maharashtra.gov.in

9 Coordination – Department Staff
Refer Respective Tender Document for contact information.

9 Service Desk and Support
Tel: 022‐26595919
Fax: 022‐26595943
E‐mail: etendersupport@mmrda.maharashatra.gov.in
9 Service Desk and Support timings and availability
Working Days: Monday to Friday
Working Hours: 10:00 AM to 5:30 PM IST.
Service Desk will remain closed on Maharashtra Government Public Holidays, Saturdays
& Sundays

6 | P a g e
1.2 Difference between
b Manual
M Te
endering a
and Online
e Tenderiing

7 | P a g e
Buyer Manu
olution version 2
1.3 Da
ata Flows

Tender P
Preparation (Performed by Buyer User)
Tender A
Authorizatio
on (Performe
ed by Buyer User)
8 | P a g e
Buyer Manu
olution version 2
Bid Preparation (Perrformed by SSupplier Use
er)
Tender C
Closing (Perfformed by B
Buyer User)

9 | P a g e
Buyer Manu
olution version 2
Online Control Transsfer of Bid (P
Performed b
by Supplier U
User)
Technica
al Envelope O
Opening and
d Scrutiny (P
Performed b
by Buyer Useer)
10 | P a g e
Buyer Manu
olution version 2
Bidders SShortlisting (Performed by Buyer User)
Commerrcial / Price Bid Openingg (Performed by Buyer U
User)
11 | P a g e
Buyer Manu
olution version 2
Tender A
Award and EEMD refund (Performed
d by Buyer U
User)

12 | P a g e
Buyer Manu
olution version 2
1.4 User Access Levels

Supplier
Tender Preparation
Tender Authorisation / Closing / Opening
Admin
Key Manager

13 | P a g e
1.5 FAQs

1. What is an Electronic Tendering System?
Electronic Tendering System is an end to end Tendering System which can be used and operated
through a Computer System connected to the internet. All the activities related to processing of
tenders are executed online starting from Tender Preparation to Award of Tenders.
The Bid Documents can be downloaded online, Bid response is to be prepared and signed online
(through the use of Digital Signature), payment for Bid submission is to be done online (using Credit
Cards, Debit Cards, Internet Banking Accounts and RTGS NEFT) and the Tender opening is done
online. EMD will also be refunded Online after tender finalization.
2. What do you need to participate in the Tenders processed using the Electronic Tendering
System?
To participate in the Tenders processed using the Electronic Tendering System, the Suppliers /
Contractors are required to
a. Valid User ID on the Main Portal of the Electronic Tendering System of MMRDA –
https//:etendermmrda.maharashtra.gov.in. The User ID is validated after the Suppliers /
Contractors enroll on the Electronic Tendering System. Enrollment process requires submitting
basic organization information including contact information along with a valid email address.
b. Valid Class – II / Class – III Digital Signature in the name of Authorized Representative of the
Organization for encryption of Bid Data and signing of online Bids. It is mandatory to have both
Signing and Encryption certificate for the Buyers as well as Suppliers.
c. Latest Version of Java Runtime Environment will be required to be installed. If Java is not installed
the application may not identify the Digital Certificate installed on the computer. Users should
verify from JAVA site if the latest version is installed.
d. PDF Reader will be required to be installed. If PDF Reader is not installed Tender Documents,
Drawings and Reports will not be generated and open.
3. What is a Digital Certificate?
Digital Certificate is a unique pair of a Public key and a Private key issued to an individual (either for
his own use or use as an authorized representative of an organization such as partnership firm,
private limited company or a public limited company).
The data encrypted by a Public Key of a Digital Certificate can be decrypted only by matching
Private Key of the same Digital Certificate and vice versa.
14 | P a g e
Addittionally, the P
Private Key off a Digital Cerrtificate is useed to sign thee data to ensu
ure non –
repuddiation.
4. What are the
W steps involve
ed for Successsful Bid Submmission on MMMRDA e‐Ten ndering Systeem.
How do I know
H w that I havee completed aall the steps iinvolved in e‐Tendering.
Below
w are the step
ps involved in
n e‐Tenderingg Submission

Registration C
R Completion ‐ Auto approveed after subm
mission

Tender Document Do
ownload Com
mpletion and O
Online Paymeent of Tenderr

Document Fees

Generatio
on of RTGS NEEFT Challan fo or payment oof EMD and m making paymeent
through RTGGS and NEFT. Bidders shou uld produce thhe challan geenerated onlin
ne at
their respecctive banks att the time of m
making paym ment. Paymen nt for EMD should
be made at least 2 dayss in advance o mission end date
of expiry of B id Hash Subm
Online Bid Preparation in predefinedd forms for Prrequalification, Technical aand
Financiaal Bid Comple
etion. Encrypttion and Sign ing of predeffined forms iss
Mandatory.
Online Bid HHash Submisssion to be com mpleted withiin deadline sp
pecified in tender
schedule ‐ BBidder will recceive receipt over email annd dashboard
d alert. Bid Sttatus

will be B
BID HASH PREEPARED. Bidd der can reworrk and resubm
mit bid till Bid
d
Preparationn schedule exppiry,

Wait for tendder to be clossed by department. After ttender is closed Tender Staatus

will change from RELEEASED to CLO OSED. Online C Control transsfer has to be
completed as
c per Tender SSchedule. Oncce Online Conntrol Transferr is completed d Bid
Status will be
S BID RE ENCR RYPTED. The B Bids whose sstatus is Reenncrypted will only
be seen aat tender ope pant Bidders ccan check thee results afterr
ening. Particip
commercial op pening in reports section oof Preview Acction.

15 | P a g e
Buyer Manu
olution version 2
5. Who is responsible for issuing Digital Certificates in India?
A Digital Certificate is issued by Certifying Authorities registered with Controller of Certifying
Authorities of Government of India. There are several organizations registered as Certifying
Authorities and issue Digital Certificates through their authorized partners. The updated list of
Certifying Authorities can be viewed at www.cca.gov.in. Users should not procure certificates
issued by CAs not Registered under Controller of Certifying Authorities of Government of India.
6. What is e‐Token device?
e‐Token is a device to store Digital Certificates securely. A Digital Certificate installed on a secure e‐
Token cannot be copied.
7. What is encryption and decryption?
Encryption means changing a set of data information into non – readable format. Decryption means
changing a set of encrypted data information back into original format.
8. What is Hashing?
Hashing means generating a thumbprint of a set of data information. Hash is well defined algorithm
in the Information Technology Act, 2000.
Hash is one – way. You can generate Hash value of a set of data information but not set of data
information out of a Hash value.
Hash is unique to a set of data information. Any change in the original set of data information will
result in change in the Hash value.
9. Why do I have to submit the Bid in two parts?
This is required to be done in order to maintain the sanctity and confidentiality of the Bid Data from
the time it is prepared until its opening, and also thereafter at any time. In case the stages are
reduced to one, there are chances that the sanctity and confidentiality of the Bid Data Bid Data may
be compromised. This will be a fundamental flaw in the process of Electronic Tendering.
10. Does the completion of any one of the Bid Submission stages ensure that the Bid Data will be
available to the Competent Authority at time of opening of the Tender?
No. The Bidder has to ensure that both the Bid Submission stages are duly completed within the
allotted time frame to ensure that the Bid Data will be available to the Competent Authority at time
of opening of the Tender.
11. Can I change my Bid Data after filling it once?
The Bid Data can be changed I modified by the Bidder as many times as required until the Last Date
and time of Bid Preparation and Hash Submission.
16 | P a g e
12. What to do if I already have installed JAVA but my Digital Certificates are not seen in
Browser?
1. Uninstall JAVA from Control Panel and Reinstall the recommended version from JAVA site as per
Java Installation process mentioned in this document.
http://java.com/en/download/faq/remove_olderversions.xml
2. Verify the JAVA version installed on your computer.
http://java.com/en/download/installed.jsp
3. Latest version should be installed based on the type of Browser and Operating System used by
the individual user.
http://www.java.com/en/download/help/download_options.xml
4. Check if your eToken drivers containing the certificates are installed correctly. This needs to be
checked with the DSC provider.
5. Check if you have procured both Encryption and Signing Certificate. It is mandatory to have both
certificates.
13. Whom to approach for queries related to details mentioned in tender document and tender
schedule extension or expiry?
For queries related to the tender data you should approach the respective tender staff as
mentioned in tender document. The service desk officers do not have any authority on tender
document data and timelines. All extensions are performed only by the respective tender staff.
14. How do I identify my self with the Service Desk Officers and what details will I be required to
share? Should I share my user ID and Password with any one?
Whenever you report any issue you should provide your details as mentioned below. Do not share
your password any time with any one including service desk officers. If you request for a password
reset please ensure that you change it on first successful login. Your password cannot be read by
any service desk officer or even the Server administrator since it is stored in HASH format.

Name and Contact details Persons Name reporting issue along with contact
details
Company Name As registered on e‐Tendering System
Email ID Primary email used in e‐Tendering
User Name / ID As registered in e‐Tendering
Issue Describe your issue
Screenshot Provide screenshot of issue
17 | P a g e
Tender No If issue in tender
Tender Name / Description As mentioned in tender notice

For any other information or suggestions, please feel free to contact our Service desk Support Team at
etendersupport@mailmmrda.maharashtra.gov.in or call on 022 26595971

18 | P a g e

2 GETTING STARTED

19 | P a g e
2.1 Co
ontractor /
/ Supplier Registrattion

As a part of the supplie
er registration
n process thee Suppliers or Contractors interested in doing busineess
with MMR RDA create a User ID and P Password oveer the Systemm. All registereed suppliers w
will be alloweed to
participatte in the OPEN
N tenders issuued over the system. The uusers need to o have a valid
d Email ID, Mo obile
Number aand Digital Ce ertificate having Signing an
nd Encryptionn Keys.
Click on C
Contractor Reggistration forr New Contracctor Registrattion.
20 | P a g e
Buyer Manu
olution version 2
Complete
e the Contracttor Registration Form as sh
hown in the aabove screen and click on Register Me.
You will re
eceive a confirmation messsage as show wn in the abovve screen. Yo
ou will receivee a registratio
on
link on yo
our registered
d email after tthis registratio
on is successffully
completed.
Click on th
he link receivved on your email to activaate your acco unt. And follo
ow the instru
uctions provid
ded in
the email.
21 | P a g e
Buyer Manu
olution version 2
Login with
h the User ID and Password
d created
Click on M
My Registratio
on option und
der My Inform
mation.
22 | P a g e
Buyer Manu
olution version 2
Complete e the registrattion form and
d click on SUB
BMIT. Once trransaction is ssaved logout and re‐login
to activate the account. Your accou unt will be autto approved on login.

For any otther informattion or suggeestions, please feel free too contact our Service desk Support Team at
etendersuupport@mailmmrda.mahaarashtra.gov..in or call on 0022 265959771.

23 | P a g e
Buyer Manu
olution version 2
2.2 Jav
va Runtim
me Environ
nment (JRE
E) Installa
ation

Java envirronment is re
equired to run
n applets and applications written usingg the Java pro
ogramming
language. MMRDA eTe endering system is written
n in Java Lang uage. JRE is d
distributed freeely and is
available for downloadd on http://w
www.java.comm/en/.A link iss also provideed on Home P Page of the
eTenderinng Applicationn.
Click on th
he JAVA Link under Downlloads and the
e user will be redirected to
o JAVA websitte.
24 | P a g e
Buyer Manu
olution version 2
Click on Free Java Dow
wnload
Click on A
Agree and Start Free download
Click on Save File

Once you have comple eted the instaallation process restart youur browser. A
Application is best viewed in
Latest verrsion of Firefo
ox but is comp patible with Internet Exploorer and Chro
ome also. Now w verify JAVA
A
using the link https://wwww.java.com m/en/downlo oad/installed..jsp

25 | P a g e
Buyer Manu
olution version 2
2.3 PD
DF Reader Installatio
on

PDF reade er is required to open the Tender Documents issuedd by Department and Systeem
Generated Reports. PD DF Reader is aa freeware avvailable for doownload on h
http://get.ado
obe.com/read
der/ .
A link is also provided on the Home e Page of the eeTendering SSystem.
Click on th
he PDF Reade
er link under Downloads se
ection.
Click on D
Download Now
w button
26 | P a g e
Buyer Manu
olution version 2

27 | P a g e
Buyer Manu
olution version 2
2.4 Buyer User Id Request

If you are a new Buyer User please read the complete manual for Buyer Users and you can request the
e‐Tendering Support Team to create a new User ID for you. You have to provide the below details at the
time of requesting for e‐Tendering Login. You should ensure that you have a Digital Signature to conduct
activities on the system. The DSC should have both Signing and Encryption Certificates.
Activities to be conducted : Tender Preparation, Tender Release, Tender Closing and Opening
Do you have a Digital Signature: Yes / No. Tender Preparation does not require DSC.
Department: e.g. Engineering 1, Engineering 2
Full Name of the User: First Name Last Name
Desired User Name / ID: e.g. abc.zyr
Email : to receive email alerts and contact in case required
Mobile Number : to receive SMS alert and contact in case required
Once your user ID is created you have to login and change your password on first attempt and map your
DSC for tendering purpose.

28 | P a g e
2.5 Ch
hange Passsword
All buyer users should change theirr user passwo ord on first suuccessful login. All supplieers should chaange
their passsword if they request for aa password re
eset to the addministrator.
On the rigght top of thee Dashboard yyou will find a downward arrow next to your name. Click on thee
arrow and d you will find o change passsword. Click on Change P assword.
d an option to
Enter you
ur default passsword provid ded by the ad
dministrator aand the new password. On
nce you havee
entered aall details clickk on SUBMIT.
29 | P a g e
Buyer Manu
olution version 2
Once you get a confirm
mation messaage as shown in the abovee screen click on OK. You w
will land on th
he
DASHBOAARD.

30 | P a g e
Buyer Manu
olution version 2
2.6 Bu
uyer User C
Creation
The Organnization Administrator will have a privillege of Buyerr User Creatio
on. In the systtem the Comp
plete
Organizattion structure
e of the deparrtment is requuired to be m
mapped.
Under Me enu on the Right Side, Click on the Man
nage Button. M
Manage Orgaanisation optiion will
appear. Click on Manage Organisatiion
Click on ‘D
Define Organisation Structture’ for Post Creation.
31 | P a g e
Buyer Manu
olution version 2
Click on A
Add Post and Profile Button
n. A post is crreated at the Division Leveel.
Click on ‘C
Click here to ccreate new Po
ost’ for new p
post creation
Type the ttitle of the Po
ost ‘Executivee Engineer/ Director’ and ccheck the pro
ofile and Privillege that
is to be asssigned to the
e Post. Click o
on Update
32 | P a g e
Buyer Manu
olution version 2
Enable Co
omments Visibility. This will allow the other user to ssee the comm
ments given b
by this
user.
Select the
e other users to whom the
e comments aare to be show
wn given by this user. Clickk Save
Click on C
Create and Invvite Users. Enter the User Details.
33 | P a g e
Buyer Manu
olution version 2
After Ente
ering all the u
user details click on Attach Post.
Select the
e Division and
d Post to whicch the user is to be assigneed.
Once com
mpleted click o
on Save & Exiit.
34 | P a g e
Buyer Manu
olution version 2
After attaching post cliick on Save.
Click on U
User List. Searrch the create
ed user. Check the user an d Click on AC
CTIVE button.
The Status Changes ffrom 'Pendiing for Approval' to 'Acttive'
35 | P a g e
Buyer Manu
olution version 2
2.7 Lo
ogging On
In order to access all th
he open tenders issued byy MMRDA thrrough eTendeering a user needs a
valid Userr ID and Passw user is identified over the ssystem using a unique useer ID.
word. Every u
Enter the User ID and P
Password on the Home Paage and click oon LOGIN

When thee user clicks o
on LOGIN buttton the numb
ber of digits eentered for th
he password increases. Here
the passw
word gets converted to HASH format.
36 | P a g e
Buyer Manu
olution version 2
The user llands on the D
DASHBOARD

37 | P a g e
Buyer Manu
olution version 2
2.8 Da
ashboard
Every user has a commmon Dashboarrd but a Privillege based M
Menu. The useer Dashboard is divided intto
four distin
nct quadrantss.
MENU

Dashboarrd – Allows usser to come bback to Dashb board
Documents – All tende ers appear
My Briefcase – Allows user to uploaad documentss to Briefcasee
Create – U
Used for New w Tender creation, Appearss for user havving privilege to Create Ten nder. Edit – A
Allows
user to Ed
dit Tender.
Manage – – Allows User to View Audit Reports, Ke ey Manager, A Administratio
on (Privilege b
based)
DASHBOA ARD
In MY INFFORNATION – – User Specificc details are d
displayed
In MY PENNDING TASK – – The respecttive users pen nding task is ddisplayed
DASHBO
OARD
38 | P a g e
Buyer Manu
olution version 2
In LATEST TENDERS – All Latest Tenders are displayed
In MY ALERTS – All alerts for the respective user are displayed. (Tender Alerts,
Amendment, Closing and Opening, Query and Responses)

39 | P a g e
2.9 Ke
ey Manage
er
Key Manaagement is the Process of ttransfer of Ke
ey Pair of a usser to anotheer authorised user in a
secured m
manner. This iis done in casse of Absence
e of Original O
Opening Auth hority. The authorised
departmeent officer nominated as Key Manager ttransfers the powers to Alternate Open ning Authorityy.
Login with
h Key Manage
er and Click o
on Manage Op
ption under M
Menu. Select Key Managerr Option
Click on ‘G
Generate Keyy’ to generate
e a new key paair.
40 | P a g e
Buyer Manu
olution version 2
Type a name for the Ke
ey and click o
on GENERATE
Click Yes tto Confirm
41 | P a g e
Buyer Manu
olution version 2
Activate tthe New Key b
by selecting aand clicking on ACTIVE
Grant the Active KEY to
o the Openingg Authority.
42 | P a g e
Buyer Manu
olution version 2
The Status is Granted. To Revoke th
he Key, Selectt the user andd Click on Revvoke button.

43 | P a g e
Buyer Manu
olution version 2
2.10 Tender Preparation
This section provides us information on tender creation. User having tender preparation
privilege will be able to create new tenders in the system. The system has predefined NORMS which are
specific to tender types. A user has to select the specific NORM for creation of the tender.

Refer below table for various Norm Names

Norm Name Content and Usage
Three Envelope B1 Tenders works type
Percentage Rate
Envelope A ‐ Tender Document Fees is collected using Online Payment
Gateway, EMD is collected using RTGS NEFT through System generated
CHALLANS.

Envelope B – Technical Checklist and Technical Bid

Envelope C ‐ Price Bid as Percentage Rate and Cover letter
Three Envelope Material Consultancy, Service and Material Tenders with Prequalification with CBS.
Rate CBS
CHALLANS. Prequalification based Envelope A Shortlisting.


Envelope C ‐ Price Bid as Percentage Rate and Cover letter
Three Envelope Material Consultancy, Service and Material Tenders without Prequalification with
Rate Small Purchase CBS.

CHALLANS.


Envelope C ‐ Price Bid as Material Rate and Cover letter
Three Envelope Material Consultancy, Service and Material Tenders with Prequalification with
Rate QCBS QCBS.

CHALLANS. Prequalification based Envelope A Shortlisting.


Envelope C ‐ Price Bid as Material Rate and Cover letter.

44 | P a g e
System Generated Award Evaluation
Three Envelope Item B2 Tenders works type
Rate
CHALLANS.


Envelope C ‐ Price Bid as Item Rate and Cover letter
Two Envelope EOI type tenders without financial bid with EMD and Document Fee

CHALLANS.


Single Envelope Financial Quotations only without Tender Document Fee, EMD and
Financial Bid Technical Information

Envelope C ‐ Price Bid as Material Rate and Cover letter
Single Envelope EOI type tenders without financial bid without EMD and Document Fee

Envelope A – Technical Checklist and Technical Bid

Enter the User ID and Password in the space provided under User Login
45 | P a g e

ASHBOARD > MENU click o
On the DA on the Create
e option. Selecct Tender.

A list of NORMS appeaars. Select the
e appropriate NORM by cliicking the button.
46 | P a g e
Buyer Manu
olution version 2
This is the
e first transacction screen. TThe system defined tende r reference n
number autom matically
populatess in the ‘Tender Reference e Number’ Secction. The useer has to define the ‘Namee of Work’
and ‘Short Description’ of tender. TThe user has to create a Teender Notice.
The user hhas to select tthe Tender Category ‘WORKS / SERVIC ES / SUPPLIESS’ and Tenderr Type
‘OPEN / LIMITED ’. Sele ect the Tende er Document Fees and Earrnest Money Deposit as ap pplicable from m the
dropdown n. If the requiired values arre not availab
ble in the droppdown pleasee send an e‐MMail to Servicee
Desk userr on etendersupport@mailmmrda.maharashtra.gov..in. Once the amount is ad dded select th he
same fromm the dropdo own and click on NEXT. SAV VE option cann be used to ssave partially filled data in
online forrms.
47 | P a g e
Buyer Manu
olution version 2
Define the
e tender time
e table as per tender document in the ttender schedu
ule.
Upload thhe draft tende er document and / or draw
wings and / orr BOQ and / o
or Annexures. Click on
Browse button. To upload from Brie efcase click on BRIEFCASE button. To upload from D
Desktop click o
on
BROWSE.

Click on N
Next after all the documen
nts are uploadded.
48 | P a g e
Buyer Manu
olution version 2
Select the
e Technical ANND / OR Pre – – Qualification
n template annd define thee criteria. Add d button is used to
add new ccriteria. Delette button is u
used to deletee a existing crriteria. You caan use the import option to
import fro
om Excel.
Define the e details for ffinancial form
m.

For Item R Rate and Perccentage Rate type tenderss you will get a Option to im mport the BOOQ items from m
Excel. In ccase of Item RRate tenders tthere are Parrent Items andd Child Itemss. Parent Item
ms are Broad
Categoriees / multiple B BOQ clubbed into one. Exaample a tendeer for a Buildiing Renovatio on which is Iteem
Rate type has following BOQ Structure
Item # Item Description Biddeers to Quote
1 Civil W
Work System To Calculatte
49 | P a g e
Buyer Manu
olution version 2
1.1 Building Bidder to enter
1.2 Wall Work Bidder to enter
2 Plumbing Work System To Calculate
2.1 Pipes Bidder to enter
2.2 Fittings Bidder to enter
3 Electrical Work System To Calculate
3.1 Wires Bidder to enter
3.2 Cables Bidder to enter
3.3 Switches Bidder to enter

In the above case Civil Work, Plumbing Work and Electrical Work will be Parent Items and others will be
child items. The user can import all Parent Items as well as child items from Excel. The user has to first
import all parent items and then all child items. To Add Item Manually Click on Add Item button and to
add from Excel click on Import items option.

To add items from excel use option IMPORT ITEM. Click on Browse to select the Excel File. Once the file
is selected, click on UPLOAD button. Select the Sheet and Click on Load Data. Once the Data is loaded
click on Next. Map the Columns and click on Finish. These are Parent Items so Estimated rate per item
will not appear. If there are any issues they will be highlighted in the exit message. Parent Items are
uploaded successfully.

Click on the Import Child Items button, to import from Excel. For Percentage Rate tenders Child items
will not be required. In case of Material and Item Rate tenders child items will also be required. Click on
Browse button to select the excel file for uploading the child items. Click on Upload to upload the Excel.
Click Next after data is loaded. Map each of the Columns in Excel to the respective fields of BOQ. Once
completed click on finish. If there are any issues in BOQ it will be highlighted in the exit message.

Completed BOQ appears as above. For Percentage Rate tenders the BOQ upload process is same
as above, the only difference is that the Child items will not appear. Click on Next button to complete
the tender.
50 | P a g e
Click on Preview tende
er to view the
e tender prepared. To sendd for Authorizzation click on
n Send for
Approval option and Click Next. Once completed d Click OK.

51 | P a g e
Buyer Manu
olution version 2
2.11 Te
ender Auth
horization
n
Tender Auuthorisation is the processs of finalizatioon of the tendder created inn the system.
Authoriseer is required to have a Diggital Certificatte for Finalisaation and pub
blishing of ten
nder. Once a
or the interessted bidders tto download and respond.
tender is authorised it is available fo
Login with
h the Authoriser ID. Selectt the respectivve tender froom Dashboard
d having statu
us as pendingg for
Authorisaation.
Click on Proceed under Actions Men
nu.
52 | P a g e
Buyer Manu
olution version 2
Preview the tender. Se
elect Option ffor Authorize tender.
Select Rellease tender aand click on N
NEXT.
53 | P a g e
Buyer Manu
olution version 2
Click on R
RELEASE butto
on to release tender.
Select Cerrtificate and cclick on Proce
eed.
54 | P a g e
Buyer Manu
olution version 2
Click OK.
Click OK aafter checkingg the HASH vaalues.
Click OK aand Exit. Tend
der is Publishe
ed.
Tender status changes to RELEASED
D.
55 | P a g e
Buyer Manu
olution version 2
Published
d tender is avaailable for intterested bidders to view o n Home Pagee and downlo
oad after Login
n.

56 | P a g e
Buyer Manu
olution version 2
2.12 Te
ender Docu
ument Dow
wnload
As a part of the supplie
er registration process the
e Suppliers orr Contractors interested in
n doing
business wwith MMRDA A create a Useer ID and Passsword over thhe System. All registered ssuppliers will be
allowed too participate in the OPEN tenders issueed over the syystem. The ussers need to h have a valid EEmail
ID, Mobilee Number and Digital Certtificate which has both Enccryption and Signing Certiificate Key.
Login to the e‐Tendering System an
nd Select the d
desired tendeer from the Laatest Tenderss as shown in
n the
above screen.
Click on R
RESPOND buttton under ACTIONS.
57 | P a g e
Buyer Manu
olution version 2
Click DOW
WNLOAD buttton to downlo oad the system generated tender docu ment. Click o
on ‘Click here to
downloadd the attachm
ments’ to dow
wnload the sup pporting docuuments uploaaded. Once yoou have
downloadded the necesssary tender d
document clicck on NEXT.
Digitally sign the declaration by clicking on SAVEE. You should ensure that tthe signing ceertificate of th
he
authorized user is conn nected.
58 | P a g e
Buyer Manu
olution version 2
Select the
e certificate and PROCEED..
Click OK
59 | P a g e
Buyer Manu
olution version 2
Once the declaration iss signed click NEXT.

The statuss of your bid is Tender Doccument Down
nloaded.

60 | P a g e
Buyer Manu
olution version 2
2.13 Bid
d Hash Pre
eparation
n and Bid H
Hash Subm
mission
This sectio
on describes the mechanissm of Online Bid Preparatiion, making o
online payment of Tender
Document Fees, Makin ng payment o
of EMD and online verificattion of EMD ppayment befoore Bid Hash
Submissioon.
When youu start Bid Pre
eparation thee status of you
ur bid will be Tender Docu
ument Downloaded. Click on
the tende
er number and d you will pro
oceed to Actioons Page.
Click on Proceed butto
on in the Actio
ons Menu nexxt to the resppective tender
61 | P a g e
Buyer Manu
olution version 2
You are now on Updatte Tender Fee es Payment paage. Here youu have to makke online payyment of tendder
documentt fees using CCredit Card, D
Debit Card or N
Netbanking. CClick on DO PPAYMENT and d then you will be
directed tto the Online Payment Gatteway of the respective paayment gatew way solution p
provider.
Select the
e suitable mode of paymen
nt amongst th
he available ooptions on thee screen. Clicck Continue to
o
Payment.
62 | P a g e
Buyer Manu
olution version 2
Enter the account detaails as shown in the above screen and cclick on PAY N
NOW.
Enter the verification information aas per the mode of paymennt selected an
nd complete the paymentt.
63 | P a g e
Buyer Manu
olution version 2
Once your transaction is successful you will get tthe above connfirmation message. Closee the window
w and
return to the transaction page of eTTendering Sysstem.
Your paymment details w will be displayyed on screenn. Download tthe receipt by clicking on GENERATE
RECEIPT aas shown in th he above scre een. Once commpleted click on SAVE and
d Sign the datta.

Once detaails are digitally signed clicck on NEXT.
64 | P a g e
Buyer Manu
olution version 2
Now you are on UPDATTE EMD Paym
ment page. Chheck on the MMMRDA RTGSS / NEFT optio
on. Click
GENERATE CHALLAN and download d the copy of tthe Generateed challan.
The details of the challlan will also b
be displayed oon Screen. Yoou should produce the prin nted copy of tthe
challan att your bank fo
or making payyment througgh RTGS or NEEFT. It is mandatory to usee the printed copy
of the chaallan for making EMD paym ment through h RTGS NEFT eelse your bid hash preparaation will not be
completed. Payment should be mad de atleast 2 d
days in advancce of the exp
piry of Bid Preeparation scheedule
else details will not be reflecting onn the eTenderring system.

Once the payment is completed upload the paym ment receipt..
65 | P a g e
Buyer Manu
olution version 2
Sample Prrinted Challan
n
Enter the Beneficiary ddetails for EM
MD refund in tthe remainingg part of the fform. Bidderrs should ensu
ure
that corre
ect beneficiarry details are entered in this page as theey will be useed for EMD reefund purposee.
Save and Sign the detaails and click o
on NEXT.
66 | P a g e
Buyer Manu
olution version 2
Enter the details in the
e Prequalification AND / OR technical b id and click o
on SAVE. Now w system will
prompt foor signing andd encryption ccertificate both. You shoulld ensure thaat both certificates are
connectedd to your com mputer.
Select botth the certificcates and clickk Proceed. On
nce completeed click NEXT..
67 | P a g e
Buyer Manu
olution version 2
Complete e the financiall Bid and clickk on SAVE to ssign and encrrypt the finan
ncial bid data.. The bidder
should check the calcuulations done by the system m before saviing the data. Also upload tthe necessaryy
financial d
documents inn Price Bid Covver letter.
Select pro
oper certificattes and click o
on PROCEED. Once Data iss saved click N
NEXT.
68 | P a g e
Buyer Manu
olution version 2
After encrryption and sign the encryypted data is sseen as show
wn in the abovve screen.
`
Sign the d
declaration fo
or NON blacklisting as show
wn in the aboove screen. Once completeed click NEXT.
69 | P a g e
Buyer Manu
olution version 2
Before Haash Submissioon bidders sho ould ensure tthat the EMD D payment maade using the Challans is
verified in
n the system ffailing to do sso bidder will not be able tto complete ttheir bids.

Click on V
VERIFY PAYMEENT and you w will be redirected to EMD Verification ppage.
The details of the paym
ment made byy you will be displayed as shown in thee above screen. Click on
PROCEED TO PAYMENTT.
70 | P a g e
Buyer Manu
olution version 2
The system will displayy the status of payment ass shown in thee above screeen. Close the above windo
ow
and return to the eTenndering system m.
Click SUBM
MIT and complete the Bid Hash Submisssion.
71 | P a g e
Buyer Manu
olution version 2

You will get the above confirmation n message and a email wit h the receiptt. After the tender is closed d you
need to reelogin and co
omplete Onlin ne Control Traansfer of bid aafter which th
he status of yyour bid will b
be Bid
Reencryptted. Failing to
o transfer con
ntrol will keep
p the respect ive bidder ouut of the bidding process. O Only
successfully reencrypteed bids will be seen for ten
nder Openingg.

Bidders shhould follow ttender schedule for details

Manda atory Insttruction: After the
e tender iis closed you needd to reloggin
and co
omplete O Online Coontrol Traansfer of bid afterr which th
he status of
your bid will be
e Bid Reencrypted d.

72 | P a g e
Buyer Manu
olution version 2
2.14 Te
ender Sche
edule Ame
endment a
and Corriggendum Up
pload
This sectio
on describes how a tenderr can be amended and corrrigendums caan be uploaded
Select the
e respective tender that is to be amended
Select the
e AMEND option under AC
CTIONS.
Select YESS
73 | P a g e
Buyer Manu
olution version 2
Edit and rrevise the ten
nder schedule
e.
Select the
e dates
74 | P a g e
Buyer Manu
olution version 2
The system prompts fo
or the dates that are overlapping.
Make sure
e that the sysstem has prop
per dates.
Upload Co
orrigendum b
by clicking the
e BROWSE bu
utton.
75 | P a g e
Buyer Manu
olution version 2
Select the
e corrigendum
m and click on
n Open.
Click OK. TThen click CO
ONFIRM AMEN
NDMENT.
76 | P a g e
Buyer Manu
olution version 2

Click on SAVE & EXIT.
The amen
nded tender iss seen with a red DOT. Clicck on View Am
mendment to
o check the amendment.
Amendme
ent is seen ass shown in above screen.
77 | P a g e
Buyer Manu
olution version 2
2.15 Ho
ow to checck Corrigen
ndum and
d Amendm
ments
This sectio
on describes how a user caan check the amendment
on
Check the
e amendmentt and click on ACKNOWLED
DGE AMENDM
MENT.

78 | P a g e
Buyer Manu
olution version 2
2.16 Te
ender Clossing
In this staage the department closses the tend der which is eequivalent tto closing of tender box and
generate es Super Hash values. Th hese Values aare made puublic to all bidders / app plicants. Now w no
new bidd ders will be aable to participate in the
e tender or wwill be able tto edit theirr bids. No
extension of Bid Prep paration deaadlines is possible.
Select the
e tender that is to be close
ed by clicking on the tendeer number.
on under Actio
ons Menu.
79 | P a g e
Buyer Manu
olution version 2
Click on C
CLOSE tender..
Click on Yes Selection
80 | P a g e
Buyer Manu
olution version 2

Select Signature click o
on PROCEED
Click OK.
81 | P a g e
Buyer Manu
olution version 2
The system generates Super Hash vvalues. Click o
on OK
Click OK aand then NEXTT to continue
e.
82 | P a g e
Buyer Manu
olution version 2
The tende
er Status is no
ow CLOSED.

83 | P a g e
Buyer Manu
olution version 2
2.17 Bid
d Submisssion / Conttrol Transsfer of Bid / Bid Re‐E
Encryption
In this stage the Bid
dder transferrs the contro
ol of Bid dataa to the dep
partment in aa secured
mannerr so that at the time of teender openiing the data can be open ned using Deepartment
officers certificate.
Select the
e tender that is to be re‐en
ncrypted.
on under ACTIONS.
84 | P a g e
Buyer Manu
olution version 2
Click on R
REENCRYPT bu
utton.
Click YES aand once data is re‐encryp
pted click COM
MPLETE.
85 | P a g e
Buyer Manu
olution version 2

Click ON H
HERE TO CON
NTINUE
The statuss of bid is Bid Re‐encrypted.

86 | P a g e
Buyer Manu
olution version 2

2.18 Te
ender Opening
The beloww process desscribes Tende er Opening annd Evaluation . Depending u upon the num mber of envelopes
the opening will take pplace in the re
espective nummber of stagees. E.g. if tend
der is of 3 Envvelope then
opening wwill take place
e in 3 stages. Participant bidders will bee able to view
w Financial Coomparison rep port
after Financial openingg from reportts section in p
preview Actio n.
Login into
o the e‐Tende
ering system aand select the
e tender to bee opened from Pending Taasks.
87 | P a g e
Buyer Manu
olution version 2
Click on PROCEED buttton under ACTTIONS.
Once you have landed on the openiing page clickk on OPEN TE NDER.
Click ALLO
OW
88 | P a g e
Buyer Manu
olution version 2
Once dataa is decrypted
d click YES as shown in the
e above scree n.
The various bids successfully submitted with stattus as Bid Re encrypted w
will be displayeed. Bidders w
who
have not ccompleted Online Control Transfer of B
Bid will not bee seen for opening.

Click OK o
once completed.
89 | P a g e
Buyer Manu
olution version 2
Click the rrespective payment option
n to check the
e payment deetails. Click on
n SAVE to sign
n and save th
he
opened data.
Select the
e Signing Certtificate and click on PROCEEED.
90 | P a g e
Buyer Manu
olution version 2
Click OK to proceed.
Once the data is signed
d click NEXT.
91 | P a g e
Buyer Manu
olution version 2
The data o opened will bbe displayed in the form off Comparisonn report as show in the abo
ove screen. DDetails
of bidderss who have paid EMD and Document Fe ees but not coompleted bidd reencryption will also bee
displayed in Compariso on statementt for accounting purpose bbut the namess will be mentioned in rejeected
list at the end of the re
eport.
Shortlist tthe suppliers and add comments.
92 | P a g e
Buyer Manu
olution version 2
Enter the comment and click on SAV
VE.
All comments will have
e to be digitally signed. Select the signinng certificatee and click PRO
OCEED.
93 | P a g e
Buyer Manu
olution version 2
Once com
mpleted click SSHORTLIST.
Sign the SShortlisting prrocess
94 | P a g e
Buyer Manu
olution version 2
The resultt will be displayed on scree
en. Click OK tto continue.

Once commpleted click N NEXT
Click on PROCEED under actions me
enu to start envelope B oppening
95 | P a g e
Buyer Manu
olution version 2
Click on O
OPEN TENDER
R
Check the
e Bids and clicck OK once co
ompleted.
96 | P a g e
Buyer Manu
olution version 2
Click on each the temp plates to view
w the bids. On
nce completedd click SAVE.

After dataa is saved and
d signed click on NEXT.
The Technnical evaluatioon criteris will be displaye
ed as above. CClick on the reed icon to entter the resultt and
commentt. Once you haave complete ed evaluating all criterias ffor all bidderss click on SHO
ORTLIST.

The system will calculaate and displaay the result aas shown in thhe above screeen.
97 | P a g e
Buyer Manu
olution version 2
If you scro
oll down you will see the e
evaluation comments.
Click SAVEE after downloading the te
echnical Bid aand additionaal documents..

Once commpleted click o
on SAVE in th
he menu and ccomplete thee shortlisting process.
98 | P a g e
Buyer Manu
olution version 2
Click on PROCEED to sttart the Open
ning stage.
Click OPEN TENDER to open the Envvelope C
99 | P a g e
Buyer Manu
olution version 2
The bids o
opened will be displayed aas shown in th
he above screeen. Click OK to continue.
The data o
opened is displayed as sho
own in the screen above. CClick SAVE to sign and savee the data
opened.
100 | P a g e
Buyer Manu
olution version 2
Select the
e signing certiificate and click PROCEED.
SAVE the report for cover letter and
d scroll down.
101 | P a g e
Buyer Manu
olution version 2
Check thee CS and click SAVE. This CSS will be displayed to bidd ers after Opeening is comp
pleted.

Click NEXTT to proceed..

102 | P a g e
Buyer Manu
olution version 2
2.19 Te
ender Awa
ard
Click Procceed under AC
CTIONS menu
u.
Select Yess / No for the
e shortlisted b
bidders based
d on the evaluuation completed. Enter aand sign the
commentts of award.

Once commpleted click o on AWARD.
103 | P a g e
Buyer Manu
olution version 2
Sign the aaward result.
Click OK o
on award conffirmation me
essage as show
wn in the aboove screen.

Once commpleted click N
NEXT.

104 | P a g e
Buyer Manu
olution version 2
2.20 EM
MD Refund
d
After tendder is awardeed you will reaach the EMD Refund task. EMD collecteed online will only be refunded
online.

Select YESS for the bidder whose EM MD is to be reffunded and N
NO for the Bid
dders whose EEMD is to be
retained.

The Bid Sttatus and EMD Amount wiill be displaye ed as shown i n the above sscreen.

Once you have selecte ed the bidderss click on GEN
NERATE H2H FFILE.

MANDDATORYY INSTRUUCTION: PLEASE PERFOR
RM THIS STEP
WITH CARE ASS EMD W
WILL BE R
REFUND
DED AUTOMATICCALLY
THROUGH ICICCI ACCO
OUNT.
105 | P a g e
Buyer Manu
olution version 2
Click on D
DOWNLOAD to download tthe CSV file ge
enerated by tthe system.
You can save the CSV ffile for further records.
106 | P a g e
Buyer Manu
olution version 2
The conte
ent of the CSV
V file looks as shown in the
e above screeen.
Click SUBM
MIT to compllete the tende
er.
107 | P a g e
Buyer Manu
olution version 2
The details of Award caan be seen in
n Tender Arch
hives section.

108 | P a g e
Buyer Manu
olution version 2

MMRDA - User Manual For Buyer Users PDF

Hochgeladen von

Dokumentinformationen

Originaltitel

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

MMRDA - User Manual For Buyer Users PDF

Hochgeladen von

Copyright:

Verfügbare Formate

Release No. Date Revision Description

Das könnte Ihnen auch gefallen