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• Communication is not possible even inside the service area in places where • It is recommended you keep a copy of important

portant data in your PC's hard disk,


Preface About Operating Instructions the signal does not reach (e.g. tunnels and basements). Also, etc. Whatever the cause of fault or malfunction may be, the Company
communication is sometimes not possible in poor reception areas. assumes no responsibility for alteration or loss of saved information.
Thank you for buying the "TORQUE G02" (simply called the "product" or "main ■ "Basic Manual" (This manual)/"Setting Guide" Communication is sometimes interrupted if you move into a poor reception • Contents saved in the product, such as contacts, mails and favorites, might
unit" from here on). Handles only basic operations for main features. areas during communications. be altered or lost in an accident, fault, repair or mishandling. Be sure to keep
Before use, please read the "Setting Guide", "Notes on Usage", or "Basic For detailed descriptions on various functions, refer to the "Instruction Manual • Since this product uses radio waves, the possibility of communication a copy of important contents. Note that Company assumes no responsibility
Manual" (This Manual) for proper usage. Battery pack application" (Japanese) installed on the product or "取扱説明書 詳細版 (Full intercepts by third parties cannot be eliminated. (Though LTE/WiMAX 2+/ for any damages or lost profits resulting from altered or lost contents.
Basic Manual (KYV35UAA) Instruction Manual)" (Japanese) available on the au homepage. GSM/UMTS system has highly secure confidential communication features.) • Note that content data (both charged or free content) saved with the product


http://www.au.kddi.com/support/mobile/guide/manual/) • When connecting to emergency services in Japan, use au VoLTE (LTE cannot be returned to the customer when the product is replaced for repair
List of Packaged Items • Company names and product names referred to in this manual are network). You cannot connect through 3G (circuit switching network). of a fault, for example.
trademarks or registered trademarks of respective companies. • This product is compatible with the international roaming service. Each • The product uses liquid crystal for its display. The display response speed
Before your start using the product, make sure that you have all the following Battery cover
network service described in this manual varies depending on the area and may become slow when the ambient temperature is low, which is due to the
packaged with the product. (KYV35TBA) ■ "Instruction Manual Application" (Japanese/English) service content. property of liquid crystal and not a malfunction. Display response speed will
* Installed on back of main unit
You can use the "Instruction Manual application" (Japanese) on the product to • Since this product is a radio station under the Radio Law, you may be asked return to normal at room temperature.
• 取扱説明書 (Basic Manual) confirm detailed operational procedures. Certain functions can be directly
G02
to temporarily submit the product for inspection in accordance with the • Although the display used on the product is made using high-precision
(Japanese) activated from the application screens on which their operations are Radio Law. technology, some pixels (dots) might be lit or out at all times. This is not a
• ご利用にあたっての注意事項 described. • IMEI information of your cell phone is automatically sent to KDDI malfunction.
(Notes on Usage) (Includes Home screen → [Apps] → [取扱説明書 (Instruction Manual)] CORPORATION for maintenance and monitoring operational status of your • You are recommended to store copies of individual data such as photos you
warranty) (Japanese) Also, you can use the "Instruction Manual application" (English version) on the cell phone. took, videos and music on your PC by sending each file as mail attachment,
• 設定ガイド (Setting Guide) product to check operational procedures. • Before you start using the product overseas, check the relevant laws and etc. Note, however, that you may not be able to make copies of any
Kyocera TV antenna cable 03 (Japanese) Home screen → [Apps] → [Basic Manual] regulations of the country/region you visit. copyrighted data even by the above-mentioned means.
(03KYHSA) The following items are not included • To use the applications for the first time, you need to download and install • The Company is not liable for any damages arising from earthquakes, • Do not discard the product together with regular trash. Please cooperate in
in the package. them by following on-screen instructions. lightning, storms, floods or other natural disasters, as well as fires, actions the collection of the product when it is no longer needed to protect the
* Kyocera TV antenna cable 03
(03KYHSA) is not waterproof/dustproof. • microSD memory card by third parties, other accidents, intentional or mistaken misoperation by the environment and effectively use resources. Old product is collected at au
• Wireless charging pad
■ Downloading Manuals customer, or use under other unusual conditions outside the responsibility of shops and other places.
• You can download the English version of the Basic Manual from the au the Company. * "The Company" as appears in this manual refers to the following companies:
AC adapter
• website. • The Company is not liable for any incidental damages (change/ Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY
microUSB cable
Download URL: disappearance of described content, loss of business income, disruption of Manufactured by: KYOCERA Corporation
• Earphones
Main unit Back cover  

http://www.au.kddi.com/english/support/manual/) business, etc.) arising from use or inability to use the product.
• The Company is not liable for any damages arising from failure to observe ■ Note
(KYV35TGA/KYV35TRA/ • Reproduction of the content of this manual in part or in whole is
KYV35TKA) the described content of this manual.
* Installed on back of main unit When Using the Product • The Company is not liable for any damages arising, for example, from prohibited.
• The content of this manual is subject to change without notice.
◎ Purchase a specified charger (sold separately). malfunction caused by combination with connected devices or software not
Before using the product, be sure to read the "Notes on Usage" for proper related to the Company. • Every effort has been made in the preparation of this manual. Should
◎ The illustrations of cell phone in the manual are used only for explaining.
usage. • Captured image data or downloaded data may sometimes be altered or lost you notice any unclear points, omissions, etc., feel free to contact us.
They may differ from the actual product.
Before you assume that the product is malfunctioning, check for possible due to faults, repair or other handling of the product. The Company is not
remedies in the following au Customer Support site of au homepage: liable for any damage or lost income resulting from recovery of these data.


http://www.au.kddi.com/english/support/)
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May 2015, 1st Edition

■ Notes on Illustrations/Screenshots ⑳
① d Volume UP/DOWN button
Cell Phone Etiquette Notations Used in This Document This manual gives screens and operations for the product with an au Nano IC
Names and Functions of Parts Adjusts sound volume. Press and hold l (Volume DOWN button) on left
side to set "Silent mode".
■ Use of the product is not allowed in the following ■ Note on Button Illustrations Card 04 installed.
Screen illustrations shown in this manual may look different from the actual ② z Direct button
places! In this manual, buttons are represented by simplified illustrations as shown
screens. ④ The function assigned to the direct button is activated.
• Do not listen to music or watch videos or TV while driving a car or motorbike, below.
In some cases, minor details or a part of a screen may be omitted. ③ Strap eyelet
or riding a bicycle. Use of cell phones while driving a car or motorbike is Actual screen Notations used in this manual ⑤ ④ Earphone microphone terminal
prohibited by law. (Use of cell phones while riding a bicycle may also be r (Volume UP button) In this manual, some Use for connecting an earphone (commercially available), Kyocera TV
punishable by law.) In addition, stay alert to the traffic around you even when icons on a screen
walking. Surrounding sounds may not be heard clearly, and gazing at the
l (Volume DOWN button) F are omitted. ⑥ ⑦ ⑧ ⑨ antenna cable 03 (03KYHSA), etc.
screen might distract your attention causing a traffic accident. Be especially ⑤ Earphone microphone terminal cover
careful at railroad crossings, on a platform, and at pedestrian crossings. The opening in the cover is a necessary part of its waterproof construction.
• Use of cell phones on board is restricted. Follow the instructions of each Do not poke with a pointed object or block it.
z (Direct button)
airline. ⑥ In camera (lens)
k ① ⑦ Receiver
■ Consider people around you! ⑰
Hear the other party's voice on call, play sound of answer memo, etc. with
• To prevent ringtone from bothering other people, not only refrain from making the Smart Sonic Receiver.
a call but also power off or use Silent mode at a movie theater, theater, ⑧ Proximity sensor/Light sensor
museum, library, etc.
⑩ Proximity sensor prevents from erroneous operation of touch panel during a
• In a city area, use in a place where you do not bother people walking. C N call.
• It is extremely dangerous to walk while looking at the screen of the cell H
② Light sensor detects the ambient light level to adjust the display brightness.
phone. Do not make calls or operate a cell phone while walking or by
■ Description of Operations for Selecting Item/Icon/ ⑨ Incoming (charging) light
stopping suddenly. ◎ Operations from the vertical display are mainly described. Menu items/
• Move to a place where you do not disturb others while you are in shinkansen, Button etc. icons/buttons on a screen may be different from the ones in the horizontal ⑱ Lights in red while charging.
Blinks in green for an arriving call or new mail.
a hotel lobby, etc. display.
The notations used for operation procedures in this manual are as follows. ⑪ ⑩ Display (touch panel)
• Be careful not to be loud while talking. Tapping is to select a key or icon displayed on the screen by lightly tapping it ◎ Menu items/layers/icons may be different depending on functions, ③ ⑲
⑫ ⑪ C Back button
• Be careful of sound leakage from earphones in trains or other places with with your finger. conditions, etc.
many people around you.
⑬ Return to the previous screen.
◎ In this manual, screenshots for body color "Green" are provided as
• Ask permission if you take photos with your cell phone camera. Description Explanation examples. ⑫ H Home button
• There may be a person with a cardiac pacemaker nearby at a place filled On the Home screen Tap " (Phone)" at the bottom of the Home ◎ In this manual, "microSD™ memory card", "microSDHC™ memory card" ⑭ Display the Home screen or use for canceling sleep mode. Long-touch to
with people such as in a crowded train. Set "Airplane mode" or turn off → [Phone] → screen. And tap " ", " ", " ", then and "microSDXC™ memory card" are abbreviated as "microSD memory ⑮ activate "Google".
beforehand. [1][4][1] → [CALL] tap " " (Outgoing call) at the end. card" or "microSD". ⑬ N Recents button
• When a medical institution has laid down designated areas where use of the In sleep mode, F In sleep mode, press F. ◎ All of the indicated amounts exclude tax unless otherwise specified. Show recently-used applications.
product is prohibited or is not allowed to be brought in, abide by the
* Unless specified otherwise, steps describe operations using onscreen keys. ⑭ Microphone
instructions of that medical institution.
⑯ Transmits your voice to the other party during a call. Or used for recording
the voice sound. Take care not to cover the microphone with your fingers
during a call or recording a video.
-6- -7- -8- -9- - 10 - - 11 -

⑮ External connection terminal cover Battery pack Attaching a Battery Pack Open battery cover Insert tabs on battery cover in slots on product and close Fit back cover to product, then press firmly where shown
The opening in the cover is a necessary part of its waterproof construction. Remove the battery cover and then the battery pack to access the au Nano Lift the battery cover at the ▼ mark at its bottom right (use fingernail, etc.) battery cover from ① to ⑤ making sure there are no gaps all around
Do not poke with a pointed object or block it. IC Card 04 slot and microSD memory card slot. Remove the back cover of the back side of the product
② back cover
⑯ External connection terminal knob lock Lift the back cover by the notch at its bottom (use fingernail, etc.) in the
Used for connecting Common AC Adapter 05 (sold separately), microUSB ① ② ①
Wireless charging antenna connection direction shown to remove.
Cable 01 (sold separately), etc. ③ ①
microSD memory card slot
⑰ F Power button ④ ②
au Nano IC Card 04 slot
Power ON/OFF, activate/deactivate Sleep mode, etc.
Microphone opening ⑤ ③
⑱ k Camera button
Wireless charging antenna*/charging connection area ⑤ ④
Press and hold to activate camera. Also use as shutter for still photos and
* Do not cover antennas with your hand or put stickers etc. It might affect
underwater camera screen.
⑲ Options port
communication quality. Press along cover where shown from ① to ②, making sure
⑳ Built-in GPS antenna*
there are no gaps all around battery cover
Built-in sub antenna* Confirm location of connection, and then slide battery Battery cover
Built-in Bluetooth®/Wi-Fi® antenna* ◎ Do not place stickers, etc. over proximity sensor/light sensor. pack in and press firmly into place ②
Notch
◎ Product is equipped with an atmospheric pressure sensor. You can Make sure tab is visible on top.
Photo light/Simple light ◎ Be sure to check the au Nano IC Card 04 is certainly attached and then
display barometric pressure and elevation when using a barometric Battery pack
Out camera (lens) Slide knob lock in direction of "UNLOCK" ① attach the battery pack.
display app, however, values are not absolute due to a number of ◎ Improperly attaching parts may damage the battery pack or attaching
f mark Connection
variables, and are approximate only. the battery cover.
Hold the f mark over the reader/writer when using Osaifu-Keitai®.
◎ Do not remove film sheet from atmospheric pressure sensor inlet/ ◎ When attaching the battery cover, be careful that the battery pack tab is
Send or receive data via IC transmission.
adjustment area or microphone opening. not sticking out. May allow water seepage.
Back cover
Slide knob lock in direction of "Lock" to lock firmly ◎ To ensure back cover will close, always slide the knob lock to "LOCK" to
Wireless charging area
If knob lock is not locked, the back cover cannot be closed. firmly lock after closing the battery cover.
For wireless charging, place the center of this portion on the q mark on a
separately-sold wireless charging pad.
Attaching/Removing a Battery Pack
Speaker Use the battery pack for this product and attach it properly.
Ringtone or alarm sound can be heard from here.
Built-in WiMAX 2+ antenna*
Built-in main antenna*
Atmospheric pressure sensor inlet/adjustment area ◎ Before attaching/removing the battery pack and battery cover, turn the
power off.
NFC (FeliCa compatible) antenna*
Battery cover

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Removing a Battery Pack Removing the au Nano IC Card 04 Attaching/Removing a microSD Memory Removing a microSD Memory Card Charging
Remove back cover, battery cover (▶P.14) ◎ Before attaching/removing au Nano IC Card 04, be sure to remove a Turn the power off and remove the battery pack Card Turn the power off and remove the back cover and battery When you purchase your product, the battery pack is not fully charged. Make
power plug of specified AC adapter etc. from the product. (▶P.18 "Removing a Battery Pack") pack sure to charge the battery pack before use. When the charging light in red
Pull battery pack up by tab and remove
Pull tray straight out by groove Attaching a microSD Memory Card turns off, charging is complete.
Slowly push the microSD memory card toward the slot
Tab
Battery pack Attaching the au Nano IC Card 04 Turn the power off and remove the back cover and battery until it clicks
pack (▶P.14) When a click sound is heard, pull your finger with the microSD memory
Turn the power off and remove the battery pack card touched. Keep putting your finger on the microSD memory card until ◎ The product may become warm while charging, depending on the
(▶P.18 "Removing a Battery Pack") Confirm the direction of the microSD memory card and it comes out a little. Releasing the microSD memory card when pushed situation, but this is not abnormal.
Groove slowly insert it into the slot until it clicks hard may cause it to pop out.
◎ A few seconds after charging starts, the time remaining until fully
Pull tray straight out by groove Insert a microSD memory card until you hear a click and confirm it is charged is displayed in the Start screen. This time is intended as a
locked. Releasing the microSD memory card before it is locked may guide, and should not be taken as an accurate indication.
cause it to pop out.
◎ Charging while using camera etc. may take longer.
microSD ◎ When you operate the product with the specified charger (sold
Remove au Nano IC Card 04, and reinsert tray straight in logo facing
Attach back cover, battery cover (▶P.14) separately) connected, the product may repeat short-time charging/
Groove up discharging resulting in short battery life.
◎ When temperature of environment or the product becomes extremely
high or low, charging may be stopped. Try to charge the battery as far as
◎ When removing the battery pack, be sure to pull up by the tab. Trying to Slowly remove the microSD memory card possible at room temperature.
pull up from any direction other than at the tab may damage the product Slowly pull the microSD memory card straight out. ◎ If the charging light blinks in red, check if the battery pack is correctly
Place au Nano IC Card 04 on tray (IC (metal) part up) and
or the battery connection. Some microSD memory cards cannot be unlocked and do not come out attached or connected. Even if the light keeps blinking, stop charging
push tray with au Nano IC Card 04 all the way in and then contact an au shop or Keitai Guarantee Service Center.
Attach battery pack, battery cover, and back cover (▶P.14) smoothly. In such case, pull it out with your finger.
Note direction of notch.
◎ Firmly close the external connection terminal cover after charging to
Attach battery pack, battery cover, and back cover (▶P.14)
au Nano IC Card 04 Notch Attach battery pack, battery cover, and back cover (▶P.14) prevent water or dust from getting in. And do not pull strongly or twist the
cover.
The au Nano IC Card 04 contains customer phone number and other ◎ If charging is stopped while the charging light is still turned on, the
◎ Insert a microSD memory card with the right side up in the appropriate
information. battery may not be fully charged even with " " (Full) displayed. In that
The product is compatible with au Nano IC Card 04 only. You cannot use the
direction. Inserting a microSD memory card forcefully into the slot could ◎ Do not touch the terminal part of microSD memory card. case, available time will be short.
result in failure to remove the microSD memory card or damage to the ◎ Do not remove the microSD memory card forcefully. It may result in
product with an IC card other than au Nano IC Card 04. ◎ Do not wirelessly charge when a specified AC adapter (sold separately)
microSD memory card. damage to the microSD memory card or the data loss.
au Nano IC Card 04 or microUSB Cable 01 (sold separately) are connected. In addition to not
◎ The microSD memory card may be warm after a long time use. It is charging properly, malfunction may also result.
normal. ◎ Do not allow conductive foreign objects (metal fragments, pencil leads,
Attach battery pack, battery cover, and back cover (▶P.14) etc.) to come into contact with or get inside the connection terminals.

IC (metal) part
- 18 - - 19 - - 20 - - 21 - - 22 - - 23 -
◎ The magnetic field produced during charging may prevent the magnetic Connect the DC connector of the special AC adapter into Place the product, with its wireless charging area Check the orientation of the microUSB plug of Common When charging ends, pull out the microUSB plug of
sensor from working properly. the DC jack on the Wireless Charging Pad 01 (sold downward and centered on the q mark on the Wireless AC Adapter 05 (sold separately) and insert it straight into Common AC Adapter 05 (sold separately) straight from the
separately) and plug the special AC adapter into an outlet Charging Pad 01 (sold separately) ◎ If you move the product from where the charging indicator first lights the external connection terminal external connection terminal
(AC 100 V - 240 V) Check that the charging indicator is blue, and that the product's charging blue, it may not charge or charging may take a long time. Remove the
Charging with a Wireless Charging Pad (Sold light is red. If the charging indicator is red, the product is not placed product and place it again after about 15 seconds where the charging
Close the external connection terminal cover
Separately) Wireless Charging Pad 01 where it can charge; adjust the product's position. indicator is blue. Pull out the power plug of Common AC Adapter 05 (sold
(sold separately) Once charging completes, the charging light goes out. ◎ If charging does not start, check that the battery cover is properly
How to use the Wireless Charging Pad 01 (sold separately) for charging is separately) from the outlet
* With this product, the charging indicator on the Wireless Charging Pad 01 (sold attached. Also check that the charging connection under the battery
explained here. separately) continues to be blue even after charging completes. For further
For usage precautions and details, also see the instructions included with the cover is not soiled.
details on charging indicator display patterns or charging conditions, see the
Wireless Charging Pad 01 (sold separately). instructions included with the Wireless Charging Pad 01 (sold separately).
◎ Note that applying unnecessary force with the external connection
Simply placing the product on top of an au-specified wireless Charging light Charging with a Specified AC Adapter (Sold terminal connected to the external device might cause damage.
With the projection

q
charger product (sold separately) displaying the mark on the Separately) facing down ◎ When charging starts with the battery empty, the charging light may not
left allows charging without the need to connect a cable. Be
Charging with Common AC Adapter 05 (sold separately) is explained. For light immediately. But charging has started.
sure to also read the instructions for any supported product.
Products with the mark are compliant with the wireless charging information on specified AC adapters (sold separately), see "Related
specifications of the Wireless Power Consortium (WPC). DC connector Special AC adapter included with Accessories" (▶P.42).
Wireless Charging Pad 01 Open the external connection terminal cover of the product Common AC Adapter 05 (sold separately)
This product supports "おくだけ充電 ® (okudake juden)"
place-and-charge functionality.
DC jack Insert the power plug of Common AC Adapter 05 (sold
"おくだけ充電" and the "おくだけ充電" logo are registered
trademarks of NTT DOCOMO, INC. separately) into an outlet (100 VAC to 240 VAC)
Check that the charging light on the product lights in red. When the
Wireless charging area battery power turns on, " " appears on the status bar.
When charging ends, the charging light turns off.

Charging indicator

Once charging completes, remove the product, and unplug


the special AC adapter

Common AC Adapter 05 (sold separately)

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Force Shutdown and Restarting • If Smart Lock is set, tapping " " at screen top temporarily cancels Sleep Mode ■ Examples of main notification icon
Turning the Power On/Off Smart Lock, and the screen for the security feature you have set is Using the Apps List
Force shutdown and restart the product when the screen freezes or the power While screen backlight is turned on, press F or leave the product for a Icon Description
displayed.
Turning the Power On cannot be turned off. certain period of time without any operations to turn off the screen temporarily A list of installed apps is displayed. Missed call
• If a description for the Home screen appears, read the information and
F (press and hold for at least 11 seconds) tap "OK". and the product goes into sleep mode. To cancel sleep mode, operate the Home screen → [Apps] New mail message (SMS)
F (press and hold for at least 2 seconds) ① Widget following steps. The Apps list appears. New mail message (E-Mail)
The Start screen is displayed (▶P.31 "The Start Screen"). When you purchase the product, the Dura The first time opening the Apps list, instructions for selecting apps
While in sleep mode, F or H New mail message (Gmail)
• For the first time the product turns ON, the initial settings such as "au Clock & Weather widget is displayed. appears. Read the instructions and tap "OK".
The Start screen is displayed (▶P.31 "The Start Screen"). New Emergency Rapid Mail
Easy Setting" activate. Make the settings as required. ① • Swipe (flick) to the left or press z • The first time activating, a description of the Start screen is displayed. ① ② ① Category name
◎ If the product is forced shutdown and restarted, unsaved data will be Snoozed alarm/stopped alarm (still set)
(Direct button) to switch to the Compass/ Read the information and tap "OK". Tap to display navigation.
erased. Do not force shutdown except when the product becomes New calendar event notification
Barometer/Tide widget. • You can also display navigation by sliding or
inoperative. TV activated
② • To delete a widget, long-touch the widget → flicking the left edge of the screen to the right.
◎ While logos are displayed after the power is on, initial settings for touch Drag to "Remove" at screen top. ② Menu icon Music playing
panel are in process. Do not touch the screen. The touch panel may not Switching to English Display ③ ② Notification display ◎ Do not touch the screen when pressing F and displaying the screen. Displays a menu for the Apps list. Making a call, calling, receiving a call
work properly. Contacts set to Address Book Plus (▶P.36) Displayed when high quality sound call with au VoLTE
You can switch the display from Japanese to English. The touch panel may not work properly. ③ Indicator
◎ "au Easy Setting" can be set up later even though it is skipped. ④ and notifications are displayed. compatible phone
Check current position in the Apps list.
◎ If the charging light blinks in yellow when you turn the power on, the Home screen → [アプリ一覧 (Apps)] → [設定 (Settings)] → • Double-tap a notification to activate the New message
remaining battery is not sufficient for activating the product. Charge the [言語と入力 (Language & input)] → [言語 (Language)] → 《Start screen》 corresponding application.
battery before use. • To not display notifications, tap "HIDE". Using the Home Screen Available phone memory low
"English" Installation completed
③ Indicator The Home screen consists of multiple screens. Slide/flick right or left to switch
Tap " " to switch widgets, and tap " " to
③ Update available
them.
Turning the Power Off 《Apps list》 New OS update or software update
The Start Screen add a widget. Also, press H to go to the Home screen any time.
F (press and hold for at least 1 second) ④ Start icon ① ① Status bar
The Start screen is displayed when you turn the power on or cancel sleep
② Shortcuts/Widgets/Folders
■ Examples of main status icon
"Power off" → "OK" mode. Monitoring the Product's Status Icon Description
③ Indicator
■ Displaying the Home screen from the Start screen ◎ If "Security type" is "None", the Start screen is not displayed.
④ Quick launch area Icons Time
After the Start screen is displayed, you can display the Home screen as follows. ⑤ Apps list Battery level
② Notification icons appear on the left of the status bar, showing missed calls, 100%/ empty/ charging
Touch " " and swipe (flick) toward "START" new mail, operations in progress, etc., and status icons appear on the right, Signal strength/Signal condition (LTE/WiMAX 2+)
The Home screen is displayed (▶P.33). Or, the screen just before showing the status of the product. level 4/ out of range/ in communication
entering sleep mode is displayed. LTE/WiMAX 2+ available*/ Roaming (Communication
• Swiping (flicking) toward "CAMERA"/ "PHONE" activates camera/phone. mode according to the network is also shown)
• If " " is displayed at screen top, the Start screen "Security type" is set ③
Airplane mode is set
to "Pattern", "PIN", or "Password". Unlock the security feature to display ④
⑤ au Nano IC Card 04 uninserted
the Home screen.
《Home screen》
- 30 - - 31 - - 32 - - 33 - - 34 - - 35 -

Icon Description ⑤ Address Book Plus display Using the Disaster Message Board Using Emergency Rapid Mail ◎ Earthquake Early Warning may not arrive before strong tremors in arrears
Display different information registered to the address book. You can also near the epicenter.
Wi-Fi® signal strength
display favorites and other contacts you call frequently. Disaster Message Board service enables you to register information of Emergency Rapid Mail is a service that distributes Earthquake Early Warning
level 4/ level 0 ◎ The service is available only in Japan (it cannot be used overseas). ◎ This delivery system is different from Earthquake Early Warning provided
• Tap " " to change settings for the Address Book Plus display. well-being from an area of distress via LTE NET in case of large-scale disaster or Tsunami Warning delivered from the meteorological bureau or Disaster and
Alarm set ◎ No information fee or communication charge is required for receiving through TV, radio, or other communication procedures, which means that
⑥ Notification area such as earthquake with a seismic intensity of over 6 lower. Registered Evacuation Information delivered from the government or local public
Silent mode (Vibrate) set Emergency Rapid Mail. the time the Earthquake Early Warning arrives may vary.
You can check the status of the product or details of notification. For some information can be viewed on any cell phones and PCs besides by au cell organization to all au cell phones in specified areas simultaneously.
phone users. When you purchase the product, "受信設定 (Receive options)" of the ◎ You cannot receive Emergency Rapid Mail when your cell phone is Tsunami Warning
Silent mode (Mute) set information, tap to activate the corresponding application.
For details, refer to "Disaster Message Board" of au homepage. Emergency Rapid Mail is set to "受信する (Receive)". Reception setting of turned off. ◎ Tsunami Warning is a notification delivered from the meteorological bureau
Bluetooth® in use
(major tidal wave, seismic sea wave) to the area including target coast.
Tsunami Warning is available in the settings of Disaster and Evacuation ◎ Emergency Rapid Mail may not be received if you are in a place where
standby/ connected au災害対策 (au Disaster Countermeasure) menu screen → Disaster and Evacuation Information
Information. signal does not reach even in the service area (e.g. in a tunnel,
Auto Answering set [災害用伝言板 (Disaster Message Board)] ◎ Disaster and Evacuation Information is a service that distributes bulletins
When you receive Earthquake Early Warning, ensure your safety and take basement) or in a place with a poor reception.
set/ full ◎ You can slide the notification panel up to hide it. Follow the onscreen instructions to register/confirm. concerning residents' safety including evacuation advisories, evacuation
proper action according to the situation around you. When you receive a ◎ You cannot receive Emergency Rapid Mail that the reception is failed.
* In Japan, you can use "LTE" and "WiMAX 2+" networks. "4G" is displayed for both ◎ When a new notification arrives, a notification is displayed at screen top. Tsunami Warning, draw away from sea coast immediately and evacuate to orders and other warnings issued by the national and local governments.
◎ Reception of Emergency Rapid Mail is notified by a special warning tone
networks. According to the signal congestion etc., the product is connected to the ◎ If there are notifications that can be erased, tap [CLEAR ALL] at bottom safe place such as upland or well-built high building.
less congested network. and vibration. It is not possible to change the warning tone.
right of screen.
au災害対策 (au Disaster Countermeasure) menu → [緊急速 * Reception of Earthquake Early Warning is notified by a special warning tone,
Using the Disaster Voice Messaging Service
◎ To register information of well-being, E-mail address (∼ezweb.ne.jp) is voice ("地震です (Jishin-desu)" (An earthquake)) and vibration.
Notification Panel required. Set up E-mail address beforehand. 報メール (Emergency Rapid Mail)]
◎ When you receive Emergency Rapid Mail during a call, the warning tone Disaster Voice Messaging Service is a service which allows you to record your
Slide the status bar down to display the notification panel and on/off icons, Displaying a Menu ◎ Deleting or changing the setting for information of well-being is Inbox appears.
Select a mail you want to view to check the detail.
does not sound. voice and send someone you want to inform your well-being in case of a
unavailable during Wireless LAN (Wi-Fi®) connection. ◎ Information from someplace other than your current location may be large-scale disaster.
where you can check notifications and activate corresponding applications as
There are two types of methods to display a menu screen; by tapping " " ◎ The Company makes no guarantees about the quality of this service. The
well as quickly set frequently used functions on/off. 削除 (Delete) Delete received mail. received. au災害対策 (au Disaster Countermeasure) menu screen →
and by long-touching entry field or item. Company is not liable in the event of any nonconformities about
In the Address Book Plus display, display contacts in "Favorites" and "Recent 設定 緊急地震速報 Make settings for Earthquake Early Warning and ◎ KDDI is not liable for damages suffered by customers resulting from the
registration of well-being information or damages by loss of well-being
[災害用音声お届けサービス (Disaster Voice Messaging
Calls". Use with your preferred setting. (Set) (Earthquake Disaster and Evacuation Information. service's information, lack or delay in the information caused by
information arising from intense access to this service or equipment Service)]
Early Warning) 受信設定 (Receive settings): Set whether to transmission or system breakdowns, or other events that are outside the
① ① Setting menu icon Using the au Disaster Countermeasure failure or damages caused by registered well-being information. receive Earthquake Early Warning / Disaster and responsibility of KDDI. Follow the onscreen instructions to register.
Tap " " to display the settings menu.
② On/off icons
Application Evacuation Information. ◎ Refer to the Japan Meteorological Agency web page for details about
音量 (Volume): Set the volume of the alert tone. distribution of Earthquake Early Warning.
Enable/Disable frequently-used 災害・避難情報  


The au Disaster Countermeasure application allows you to use the Disaster マナー時の鳴動 (Alarm in Silent mode): Set http://www.jma.go.jp/)
functions. Message Board, Emergency Rapid Mail (Earthquake Early Warning, Disaster (Disaster and
whether alarm sounds in Silent mode. Earthquake Early Warning ◎ For use over Wi-Fi®, it is necessary to carry out initial setting over 4G
③ / icon Evacuation (LTE/WiMAX 2+) network.
and Evacuation Information, Tsunami Warning), Disaster Voice Messaging バイブ (Vibration): Set whether the phone vibrates ◎ Earthquake Early Warning is sent to areas where strong quakes (over 4
Tap " / " to enlarge/shrink the on/ Service, and Disaster Information. Information) ◎ Voice message can be recorded for up to 30 seconds.
when a warning/information is received. degrees) are expected when the earthquake whose the maximum
③ ④ off icons area. ◎ Messages can be sent and received to or from au cell phones, other
受信音/バイブ確認 (Alert tone/vibration check): seismic intensity 5 lower is anticipated occurs.
Apps list → [au災害対策 (au Disaster Countermeasure)]
⑤ ④ Edit icon Check operation of the alert tone and vibration. ◎ Immediately after an earthquake occurs, quakes (P waves and initial network operators' cell phones and PHS.
au災害対策 (au Disaster Countermeasure) menu appears. When
Rearrange on/off icons. tremors) near the epicenter are detected and position, scale, and expected ◎ Voice message may be difficult to hear if the media volume is low or
activating the application for the first time, the agreement for use and
⑥ strength are automatically calculated and notification is sent as soon as Silent mode is set.
initial settings appear. Follow the onscreen instructions.
possible within a few seconds to tens of seconds before the strong quakes ◎ Saving or playing voice messages may fail if a phone does not have
(S waves and major tremors) caused by the earthquake start. available memory.

- 36 - - 37 - - 38 - - 39 - - 40 - - 41 -

◎ Some cell phones do not support receiving voice messages. For details, ■ microUSB Cable 01 Green (0301HGA) (sold separately) Symptom What you should check Page Symptom What you should check Page Downloading and Updating Software or the OS
refer to au homepage. ■ microUSB Cable 01 Pink (0301HPA) (sold separately) Updating Software or the OS
Cannot charge Is the product placed in the correct P.26 Cannot make Is the power turned on? P.30
■ microUSB Cable 01 Blue (0301HLA) (sold separately) Update files can be downloaded from the Internet web site into the product
with the Wireless orientation and within a chargeable area on calls. Is your au Nano IC Card 04 inserted? P.19 You can update the product to the most recent software for optimal directly.
Charging Pad the Wireless Charging Pad (sold separately)? Cannot receive Is signal strong enough? P.35 performance and to get the latest enhancements.
Using Disaster Information (sold separately). Is another object placed between the P.26 There are several methods to update software. Apps list → [Settings] → [About phone] → [Software
calls. Is the product out of the service area? P.35
You can check history of Disaster and Evacuation Information delivered by product and the Wireless Charging Pad (sold • Download software to the product to update update]
◎ With Portable Charger 02 (sold separately), it may not be possible to Is the power turned on? P.30
local government, disaster information portal, etc. separately)? • Use Wi-Fi® to download software to the product and update
adequately charge the product. Is your au Nano IC Card 04 inserted? P.19 [CHECK FOR UPDATE]
Are the Wireless Charging Pad (sold P.25
au災害対策 (au Disaster Countermeasure) menu screen → ◎ For the latest information on accessories, visit the au homepage (http:// " " (out of Is the product out of the service area or in an P.35 ■ Notes From here on, follow the onscreen instructions.
separately) and special AC Adapter properly
[災害関連情報 (Disaster Information)] www.au.kddi.com/english) or contact the Customer Service Center. connected? service area) area where the signal is weak? • You are charged for data communication when connecting to the Internet
◎ Accessories on this page can be purchased from au online shop (http:// appears. Is the built-in antenna covered with finger P.12 from the product using packet communication.
Follow the onscreen instructions Is the product or battery at a high/low P.23
auonlineshop.kddi.com/). Some accessories may not be purchased etc.? • Information is provided such as through the au homepage when a software
temperature? Charging may stop depending
due to the availability. Is a card other than au Nano IC Card 04 P.18 update is required. For details, inquire at an au shop or Customer Service ◎ Note that depending on your subscription contract, communication fees
on the temperature.
may be incurred when your phone automatically searches for an
Related Accessories Is the battery cover properly attached? P.14 inserted? Center (157/no charges). au may also inform customers using a product that
a software update is required in order to enjoy better usage of the product. available network.
Charging does The charging indicator is still lit after P.26 Cannot operate Is the power turned on? P.30
◎ After a software or OS update, the product cannot be returned to the
■ Battery Pack (KYV35UAA) Troubleshooting not complete completing charging, but this is not button/touch Turn off the power and then turn it on again. P.30
• You are recommended to back up your data before updating software.
original version.
• Fully charge before update. If the update is started with the battery power
■ Back cover (KYV35TGA/KYV35TRA/KYV35TKA) with the Wireless abnormal. Check the display on the phone. panel.
Before you assume that the product is malfunctioning, check the following: low or battery power becomes low during update, software update cannot
■ Battery cover (KYV35TBA) Charging Pad Is the phone or battery at a high/low ― Cannot operate Check the correct way to operate the touch ―
be done.
■ Kyocera TV antenna cable 03(03KYHSA) Symptom What you should check Page (sold separately). temperature? Charging sometimes takes a the touch panel panel.
■ Common AC Adapter 05 (0501PWA) (sold separately) long time depending on the temperature. as intended. Turn the power off and then back on. P.30
• Check the radio wave condition. Software update may fail in poor reception After-Sales Service
Cannot turn on Is the battery pack charged? P.23 area.
■ Common AC Adapter 03 (0301PQA) (sold separately)
power. Is the battery pack attached properly? P.14 Charging while using the product can also ― Place the product in sleep mode and then P.33 • Any operations are not available during software update. Calling 110 ■ When asking for repair
■ Common AC Adapter 03 Navy (0301PBA) (sold separately) cause charging to take a long time. cancel sleep mode. (Police), 119 (Fire/Ambulance), 118 (Maritime rescue) is not available. Alarm
■ Common AC Adapter 03 Green (0301PGA) (sold separately) Are the terminals of the battery pack dirty? P.18 For repair, contact Keitai Guarantee Service Center.
Cannot operate/ Press and hold F for 11 seconds or P.31 " " appears. Is your au Nano IC Card 04 inserted? P.19 does not work, either.
■ Common AC Adapter 03 Pink (0301PPA) (sold separately) Is F pressed and held? P.30
The screen longer to force shutdown and restart. A message such The battery is almost dead. P.23 • If software update has failed or stopped, perform the same procedure again. During the Repairs will be done based on the terms of services of
■ Common AC Adapter 03 Blue (0301PLA) (sold separately) Cannot charge Is the specified charger (sold separately) P.23 • Update is unavailable during international roaming.
freezes/Cannot as charge the warranty period the free-of-charge repair warranty described on the
■ AC Adapter JUPITRIS (White) (L02P001W) (sold separately) the battery pack. properly connected?
turn off power. battery appears. • If you fail to update software, it may become impossible to operate the warranty card.
■ AC Adapter JUPITRIS (Red) (L02P001R) (sold separately) Is the battery pack attached properly? P.14 product. If this happens, bring it to an au shop or PiPit (not accepted by
The power goes Is the battery pack fully charged? P.23 Cannot connect Is the product out of the service area or in an P.35 Outside the We shall repair the product for a charge as requested by
■ AC Adapter JUPITRIS (Blue) (L02P001L) (sold separately) Is the temperature of the product or battery P.23 some shops).
off. to the party and area where the signal is weak? warranty period the customer if repair renders it usable.
■ AC Adapter JUPITRIS (Pink) (L02P001P) (sold separately) pack high or low? Charging may stop due to
The power is Is the battery pack fully charged? P.23 the phone beeps The wireless line is extremely busy or the ―
■ AC Adapter JUPITRIS (Champagne) (L02P001N) (sold separately) the temperature of the product or battery even though a
going off while party is calling. Retry later.
■ au Carrying Case G Black (0106FCA) (sold separately) pack. call is made.
the activation
■ Wireless Charging Pad 01 (0101PUA) (sold separately) Are the specified accessories (adapter, etc.) P.27 logo is If you cannot find the solution to your problem in the above items, refer to the ◎ Before handing in the product for repair, make a backup of the contents
■ Portable Charger 02 (0301PFA) (sold separately) used to charge? displaying. au homepage or au Customer Support on the website shown below. of memory since they may disappear during repair. Note that the
■ microUSB Cable 01 (0301HVA) (sold separately)


http://www.au.kddi.com/english/support/) Company shall not be liable for any damages and loss of income should
■ microUSB Cable 01 Navy (0301HBA) (sold separately)
the contents of memory be altered or lost.

- 42 - - 43 - - 44 - - 45 - - 46 - - 47 -
◎ Recycled parts that meet the Company's quality standards are Online Repair Desk (24 hours a day over the Internet) Wireless LAN (Wi-Fi®) function IEEE802.11a/b/g/n/ac compatible
sometimes used for repair. (https://cs.kddi.com/support/n_login.html)
Main Specifications
Bluetooth® Compatible Bluetooth® standard Ver.4.1
◎ Collected au cell phones by Replacement cell phone delivery service • The Application for the Internet acceptance, if "damage", function version compatible*2
◎ You can apply for membership only at the time of purchasing your au cell Replacement cell phone delivery service Display Approx. 4.7 inches, Approx. 16,770,000 colors,
which you used before are recycled to cell phones for replacement after "wet", "theft" and "loss" are eligible. In the case of
phone. ◎ When you have trouble with your au cell phone, replacement cell phone Transparent TFT (IGZO) Output Class1
repairs. Also replaced parts by au after-sales service are collected and spontaneous failure (not the cause damage, such as water
◎ Once you cancel the membership, you cannot reapply for it until you (same model, same color, including new battery) is delivered by calling
1,280 x 720 dots (HD) Communication 10 m
recycled by KDDI. They are not returned to customers. wet, but does not power on, the screen does not function or
purchase an au cell phone next time. to. Return your damaged cell phone within 14 days after replacement cell range*3
◎ Instances where the product has been changed, modified, or analyzed other), it will be accepted by phone for interview is required. Weight Approx. 203 g (with battery pack)
◎ Note that when changing the model or purchasing an extra cell phone, phone is delivered. Supported Bluetooth LE GATT/SPP/A2DP/
(including software modification or analysis (including rooting, etc.) • To apply for the Internet, you need the e-mail address. Charging times Wireless Approx. 280 minutes
this service only covers the most recently purchased au cell phone. ◎ Available up to twice in a year from the day you use this service as a start Bluetooth AVRCP/HSP/HFP/OPP/PBAP/HID/
reverse-engineered, reverse-compiled, or reverse-assembled) or has day. If you do not use this service in the past year for the subscription to (estimate) Charging Pad 01
◎ When an au cell phone is handed over to you or someone else, the ■ au after-sales service information profile*4 PAN/PAN-NAP/PAN USER/HOGP/
been repaired at a location other than an authorized repair location this service, it will be 1st and if you use, it will be the 2nd. (sold separately)
"Keitai Guarantee Service Plus LTE" membership is also handed over to MAP/SCMS-T/DUN*5
designated by the company may not be covered by warranty or may * For details, refer to au homepage. Common AC Approx. 140 minutes
the successor of the cell phone. Keitai Guarantee Frequency 2,402 - 2,480 MHz
prevent the product from being accepted for repairs. Holding over and repair Adapter 05 (sold
◎ When you get a new au cell phone by changing the model or purchasing Service Service Plus LTE bands
an extra cell phone, the "Keitai Guarantee Service Plus"/"Keitai Guarantee ◎ Damages and malfunctions intentionally caused by the customer as well separately)
Members Others Continuous 1Seg watching time Approx. 11 hours 40 minutes
■ Performance parts for repair Service Plus LTE" membership for the old au cell phone is automatically 1st year Free of charge
as those due to modification (e.g. disassembly, change of parts, painting, Continuous call In Japan Approx. 1,320 minutes
etc.) by the customer are not covered by this service. time *1 Since the storage is shared by data and applications, storage space may be
The Company retains performance parts for repair of the product main unit canceled. Spontaneous Overseas (GSM/ Approx. 760 minutes
Replacement 2nd year ◎ You cannot receive a refund for replacement of the outer casing due to reduced depending on the usage of applications.
and its peripherals for 4 years after discontinuation of production. ◎ Service contents are subject to change without notice. failure UMTS/LTE)
cell phone or later Customer charge No *2 It is confirmed that the product and all Bluetooth® devices are compliant with
"Performance parts for repair" refers to parts required for maintaining the stains, scratches, paint removal, etc. on the outer casing. Continuous In Japan Approx. 690 hours
delivery 1st: 5,000 yen recompense Bluetooth® standards designated by Bluetooth SIG, and they are authenticated.
Partially damage, water
functions of the product. stand-by time
■ au Nano IC Card 04 service soak, irreparable 2nd: 8,000 yen Overseas (GSM/ Approx. 750 hours However, procedures may differ or data transfer may not be possible depending
UMTS/LTE) on the device's characteristics or specifications.
■ Warranty card The au Nano IC Card 04 is lent to you by au. In case of loss or damage, the damage, theft or loss
SIM-Unlocking Your au Phone Continuous Approx. 790 minutes
*3 Changes according to objects obstructing devices and signal reception.
card will be replaced at your expense. When a malfunction is suspected, or in Free of *4 Specifications provided in Bluetooth® standards for making communication
At the store of purchase, thoroughly check and read the name of the retailer, 1st year Free of charge tethering time
case of theft or loss, contact an au shop or PiPit. charge between Bluetooth®-compatible devices in accordance with their intended use.
date of purchase and other necessary details filled in on the warranty card, Spontaneous This product can be SIM-unlocked. SIM-unlocking the product allows
Maximum 10 *5 The profile supports part of car navigation systems. Refer to the au homepage for
and be sure to keep it in a safe place. Free of charge other-carrier SIM cards to be used with it.
■ After-sales service failure 2nd year
(three-year • Requests can be made for SIM-unlocking on the au homepage or at an au
number of Wi-Fi use.
or later tethering
■ Keitai Guarantee Service Plus LTE If you are unsure about anything regarding after-sales service, contact the warranty) shop.
following service contact. connection
An after-sales service membership program on a monthly basis called "Keitai Customer charge • Some services, functions, etc. may have restrictions when an other-carrier
Actual cost devices
Guarantee Service Plus LTE" (monthly fee: 380 yen, tax excluded) is available Customer Service Center (for service canceling procedure in case of loss Holding over Partially damage Upper limit: SIM card is used. The Company does not guarantee operation whatsoever.
for using your au cell phone for a long time without worries. This service or theft) and repair 5,000 yen • To SIM-unlock the product, display the Apps list → [Settings] → [About Dimensions Approx. 72 mm x 147 mm x 14.2 mm (thickest part ◎ The continuous talk time and continuous standby time may drop to less
phone] → [SIM card status]. From here on, follow the onscreen instructions. (W x H x D) approx. 17 mm) than half depending on the battery charging status, usage environment
expands coverage for many troubles including malfunction, theft and loss. For From a land-line phone,   0077-7-113 (toll free) Water soak, irreparable Customer charge
details of this service, refer to au homepage or contact Keitai Guarantee • For details, refer to the au homepage. Internal memory*1 ROM: Approx. 16 GB such as temperature, reception condition at the location where the
From an au mobile phone,  113 without area code (toll free) damage 10,000 yen
Service Center. RAM: Approx. 2 GB product is used, and the function settings.
Business hours 24-hour (7 days a week) No
Number of effective pixels: Approx. 13,000,000 pixels
Keitai Guarantee Service Plus (for loss, theft, damage) recompense
Theft, loss No recompense Out-camera
(model
From a land-line phone/an au cell phone, 0120-925-919 (toll free) Number of effective pixels: Approx. 5,000,000 pixels
change)
Business hours 9:00 - 21:00 (7 days a week) In-camera
* Charge amounts are all tax excluded.

- 48 - - 49 - - 50 - - 51 - - 52 - - 53 -

For inquiries, call:


Customer Service Center
For general information, charges, and operation assistance (toll free)
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones: From au cell phones:

0077-7-111 157 area code not required


Pressing “zero” will connect you to an operator, after calling “157”
on your au cellphone.

For service cancelation procedure in case of loss or theft (toll free)


Business hours: 24 hours (7 days a week)
From fixed-line phones: From au cell phones:

0077-7-113 113 area code not required


In case above numbers are not available, call toll-free:
0120-977-033 (except Okinawa)
0120-977-699 (Okinawa)
Keitai Guarantee Service Center
For loss, theft or damage (toll free)
Business hours: 9:00 to 21:00 (7 days a week)
From fixed-line phones/au cell phones:

0120-925-919

Cell phone and PHS operators collect and


recycle unused telephones, batteries and
battery chargers at stores bearing the  
logo regardless of brand and manufacturer
to protect the environment and reuse
valuable resources.

Sold by: KDDI CORPORATION,


OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: KYOCERA Corporation

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