JENNIFER L HERSCHER

OBJECTIVE To obtain a teaching position in which I can share my passion for language arts and love of
education to create a positive learning experience for students.

WORK ADECCO | IN-HOUSE RECRUITER

EXPERIENCE OCT 2015 – JULY 2016
 Recruited and conducted daily interviews with applicants for Gestamp WV.
 Performed orientation training to Adecco new hires working at Gestamp.
 Daily tracking of employee attendance using customized excel report.
 Communicate with applicants via phone and email to coordinate assessments and schedule
interviews.
 Establish positive working relationships with employees to ensure continued communication.

MOBILEXUSA | OFFICE ADMINISTRATOR AND REGIONAL COMPLIANCE OFFICER

APRIL 2013 – SEPT 2015
 Reviewed, evaluated, and documented all compliance incidents/issues in the Midwest region.
 Coordinated the investigation of any suspected Elder Justice Act violations.
 Created case studies of recent incidents to present during weekly regional calls.
 Developed the Monthly Compliance Newsletter to communicate important updates and
reminders to employees across the region; now being distributed companywide.
 Created graphic organizers and visual aids to help employees better understand the compliance
incident reporting process.
 Tracked completion status of all Quality Improvement Forms (QIFs).
 Assisted the Directors of Operations in preparation of all office locations for inspections;
ensuring that all documents were current and relevant to the specific service line.
 Attended BWC meetings to stay up to date with workplace safety regulations.
 Coordinated the Employee Appreciation Program with monthly events and activities.

EXPRESS SCRIPTS | ELIGIBILITY SME/TECHNICAL WRITER

DEC 2007 – FEB 2013
 Managed and performed as lead writer on a project to compose over 30 new SOP documents.
 Created the Eligibility Guidelines; an 81 page process manual that provided detailed steps and
information for every job function in the department.
 Standardized and maintained a spreadsheet containing contact information for over 4500 clients.
 Designed several interactive job aids to help communicate new process changes.
 Assisted in training required to help transition employees after the 2012 merger between Medco
and ESI.
 Hosted daily conference calls with newly trained reps to answer questions and walk through
problem orders using Connect software.
 Organized a spreadsheet through SharePoint with over 2000 urgent problem invoices, and
managed the work progress between five different Express Scripts sites across the country.
EDUCATIONAL WEST VIRGINIA STATE UNIVERSITY
EXPERIENCE FALL 2016 - PRESENT
Major: Secondary Education/English

 English 322- Teaching Writing and Grammar 5-Adult | Fall 2016 | Grade: A
 Education 200- Foundations of Education | Spring 2017 | Grade: A
 Education 201- Human Growth and Development | Spring 2017 | Grade: A
Field Experience: Mary C. Snow Elementary | Ms. Smith | Kindergarten | 15 hours
 Education 202- Educational Psychology and Learning | Fall 2017 | Grade: A
Field Experience: Stonewall Jackson Middle School | Ms. Thornton | 8th grade English | 25 hours
 Education 227- Exceptionalities and Human Diversity | Fall 2017 | Grade: A
 Education 300- Educational Technology | Spring 2018 | Grade: A
 Education 316- Integrated Methods | Spring 2018 | Grade: A
Field Experience: Nitro High School | Mrs. Kerber | 10th/11th grade English | 40 hours
 English 421- Teaching English in Secondary School | Spring 2018 | Grade: A
 Education 331- Curriculum for Special Education | Spring 2018 | Grade: A
Field Experience: Nitro High School | Mrs. Kessler | 9th grade Resource Room | 30 hours
 Education 319- Content Area Literacy | Fall 2018 | Grade: TBD
Field Experience: St. Albans High School | Mrs. Halstead | 12th grade English | 30 hours
 Education 426- Creating Learning Communities | Fall 2018 | Grade: TBD
Field Experience: Poca Middle School | Mrs. Broome | 6th/7th grade English | 40 hours

THE OHIO STATE UNIVERSITY

FALL 2005 – WINTER 2007
Major: English

COLUMBUS STATE COMMUNITY COLLEGE

FALL 2004
Major: Journalism

MARSHALL UNIVERSITY
FALL 2003 – SPRING 2004
Major: Business

ACHIEVEMENTS WRITING ACCOLADES

Winner of the 2018 Denise Giardina Fiction Contest

DEAN’S LIST
West Virginia State University
Every semester

The Ohio State University

Fall 2006 | Winter 2007