AMS/WMS

MICROCODE VERSION 0780/A

RELEASED 05/19/2008

Newly supported features and functions for Version 0780/A

1 Support for 400GB FC drives (DF-F700-AGF400)
Contents Support for 400GB FC drives (DF-F700-AGF400)

Improvements for Version 0780/A

1 Queue-full occurs often

Contents I6B00 [Performance] Queue-full occurs often (Port-vw, Connected host num. =yyy, Queue depth=512)” is
displayed in the Web information message. The queue depth in one front-end port is 512.
A controller block may occur with the Web information message “HG0413 Data share job time-out” when
the hosts continue to issue more than 512 commands to one port at the same time. So the subsystem
displays Web message “I6FB00 [Performance] Queue-full occurs often” when Queue full occurs more
than 100 times per 30min. to one port of the subsystem. Readjustment of system configuration needed.
(Additional details please refer to Maintenance Manual “Message Chapter 4 Progress Message “message
code I6FB00” (MSG 04-0482)”.

2 Improvement of read I/O response time

Contents The transfer method of read data packet and response packet changed from division to batch.

The change of contents for Version 0780/A

1 Controller blockade may occur

Phenomena
Severity (High, Medium, Low)
Conditions of Occurrence
Cause
Affected Products/Version
Fixed Product/Version
Category
Changed Part
Controller blockade may occur with web message " H90320 Watch-dog time-out"
because debug task continues to run when TCP connection is continuously established
in the TCP 111 port via the LAN port by Security scan and the Service scan etc.
Medium
With all of the following conditions met, the phenomenon may occur.
(a) Micro program version is 0760/B or later
(b) TCP connection is continuously established in the TCP 111 port for the internal
testing via the LAN port by the LAN accesses (Security scan and the Service scan etc.)
other than Port scan
Due to microcode bug in task control process when LAN accesses TCP 111 port
Version : 0760/B or later
Version : 0780/A
LAN network
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 2 Controller blockade may occur
Phenomena
Severity (High, Medium, Low)
Conditions of Occurrence
Affected Products/Version
Fixed Product/Version
Category
Changed Part
3 DF700-RKNAS boot time-out may occur when subsystem boots up
Phenomena
Severity (High, Medium, Low)
Conditions of Occurrence
Affected Products/Version
Fixed Product/Version
Category
Changed Part
HDS Confidential
When uncorrectable cache memory error or the correctable cache memory error in the
cache memory slot is over the threshold, controller blockade may occur without
determining the failure slot of the cache memory. Therefore, all the cache memory on
the blockaded controller may need replacement although the actual failure is in one
slot.
Low
With all of the following conditions met, the phenomenon may occur.
1. One of the following conditions is met
- Read command or Write command is issued by a host computer
- The remote copy process is executed when True Copy remote replication or True
Copy Extended Distance feature is enabled
2 One of the following conditions is met
- Uncorrectable error in DMA transaction on half the address space of cache memory
- Correctable error in DMA transaction on half the address space of the cache memory
and the correctable error in the cache memory slot have been over the threshold.
Version : All microcode versions
Version : 0780/A
Cache memory error
MICRO-Disk
with enabling Cache Partition Manager.
DF700-RKNAS boot-up may failed with Web message "IB2000 NNC Boot time-
out[BIOS][post xxxx,yyyy](NNC-Z)" when subsystem boots up with enabling Cache
Partition Manager after the LU ownership setting has been changed, because
subsystem may continue to reply "0B/C006" status to host I/O for the LU which the
ownership has been changed.
Medium
With all of the following conditions met, the phenomenon may occur.
(a) The LU ownership setting has been changed by using Storage Navigator Modular
when Cache Partition Manager is locked or disabled
(b) Cache Partition Manager is unlocked or enabled after the condition of (a)
(c) LU ownership change process is executed by one of the following condition
(c-1) The LU ownership setting has been changed for the same LU as (a) by using
Storage Navigator Modular
(c-2) Host I/O is issued to the same LU as (a) via the controller which do not have the
LU ownership.
Version : All microcode versions
Version : 0780/A
LU ownership change, Cache Partition Manager
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 4 PIN data in cache memory after data recovery process completed.
Phenomena
Severity (High, Medium, Low)
Conditions of Occurrence
Affected Products/Version
Fixed Product/Version
Changed Part
5 Subsystem may be down with the web message "Backend loop
Phenomena
Severity (High, Medium, Low)
Conditions of Occurrence
Cause
Affected Products/Version
Fixed Product/Version
Category
Changed Part
HDS Confidential
PIN data continues in cache memory after the data recovery process has completed if
found during the data recovery. The microcode is supposed to try to write the PIN data
to a HDD when the microcode has found the PIN data during the data recovery.
However, The microcode does not try to write the PIN data to a HDD during the data
recovery process by the microcode bug.
Medium
With one of the following conditions met, the phenomenon may occur.
(a) Correction copy process executed to spare HDD after HDD blockade and PIN data
(b) Correction copy process on replaced HDD after HDD blockade and PIN data
(c) Intermittent HDD failure occurs in spare HDD and PIN data is created when the
correction copy process is executed to a spare HDD
(d) The intermittent HDD failure occurs in the replaced HDD and a PIN data is created
when the correction copy process is executed to the replaced HDD
(e) The intermittent HDD failure occurs in the spare HDD and a PIN data is created
when the dynamic-sparing process is executed to the spare HDD
(f) The intermittent HDD failure occurs in the replaced HDD and a PIN data is created
when the copy-back process is executed to the replaced HDD
Version : All microcode versions
Version : 0780/A
MICRO-Disk
change error [OWN]" by the SENC failure.
Both controllers blockaded may occur and subsystem may be down with the web
message "HE0710 Backend loop change error [OWN]" by the SENC failure, which is
that the control of all HDD in a unit cannot change from the failure SENC to the active
SENC immediately.
High
With all of the following conditions met, the phenomenon may occur.
(a) One or more RKAAT, RKAATL, RKAJAT, RKAJATL connected to subsystem
(b) Microcode detects the following hardware failure in an SENC. The failure is that
the control of all HDD in a unit cannot change from the failure SENC to the active
SENC immediately
(c) One of the following processes is executed
- The gathering of the SMART information executed for the SATA HDD in the unit in
with the SENC of (b) installed. This process is executed for each SATA HDD once per
24 hours
- The unload process is executed for the SATA HDD in the unit in which the SENC of
(b) is installed. Process executed for each SATA HDD once per 3 hours.
(d) The process of (c) is executed immediately with the hardware failure of (b)
detected.
Due to the microcode bug in the SENC reset process in the SENC blockade
Version : All microcode version
Version : 0780/A
SATA
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 6 The equipment hang-up at the time of model upgrade
Phenomena
Severity (High, Medium, Low)
Conditions of Occurrence
Affected Products/Version
Fixed Product/Version
Category
Changed Part
HDS Confidential
Cache Partition Manager may hang by the following model upgrade from:
AMS200 to AMS500
AMS200 to AMS1000
AMS500 to AMS1000
The status is the following (a), (b) and (c) at the time of the failure.
(a) Equipment will not become Ready status
(b) Front LED are as follows:
POWER LED: ON
WARNING LED: ON
ALARM LED: OFF
READY LED: OFF
(c) LAN access cannot be performed for both controllers
High
With all of the following conditions met, the phenomenon may occur.
(a) Cache Partition Manager enabled in the old subsystem for the equipment upgrade
(b) One of the following conditions is met:
(b-1) The sub-partition of cache partition is created
(b-2) No sub-partition of cache partition is created and The size of master-partition of
cache partition is changed
(c) The equipment upgrade is executed from
AMS200 to AMS500
AMS200 to AMS1000
AMS500 to AMS1000
(d) The cache memory capacity is insufficient for the equipment upgrade
Version : 0770/A or later
Version : 0780/A
Model upgrade, Cache Partition Manager
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