Iosh Working Safely: Sample Trainer Pack

IOSH
Working Safely
Sample Trainer Pack

RRC Trainer Packs are designed to aid delivery of face-to-face, or classroom-taught, courses by tutors approved by the
relevant awarding body (e.g. NEBOSH, IOSH, IEMA).The full pack –of which this is a sample – includes the following
resources:
• An electronic copy of the RRC student textbook (course notes) for the course, supplied for use by the tutor as
reference only.
• A ‘helicopter’ plan (MS Word) – an overview of how the course will be delivered over its duration.
• Daily lesson plans (MS Word) – a suggested breakdown of how the detailed subjects specified in the qualification
syllabus will be covered on each day of the course
• Slides (MS PowerPoint) – full-colour slides addressing the subjects specified in, and following the structure of, the
qualification syllabus.
• Depending on the course, some Packs also contain additional resources, to be used at the tutor’s discretion.
Some third-party resources may be suggested in the Lesson Plans, or in the notes to the slides – for example, video
footage, further reading, etc. These are not essential and they are not included as part of the licensed Trainer Pack – it is
up to the tutor to source the suggested material, should he or she wish to do so.
This ‘Sample Trainer Pack’ contains a selection of pages from a lesson plan, a number of corresponding slides, and the
relevant pages from the course textbook. These pages and slides are representative of the presentation, design and
language of the full materials.
If you like what you see and wish to order a complete Trainer Pack for the course you want to deliver, please contact
RRC’s customer advisors on +44 208 944 3100, or e-mail info@rrc.co.uk
IOSH Working Safely Lesson Plan
A L
Syndicate Group Exercise
Spend time discussing and expanding on these terms
R I Slides / Discussion /
Course book
10:30 Break
T E
Illustrate with examples – refer to examples provided in course book where
delegates can’t provide their own examples.
10:45 Module 3: Common Hazards Introduce ‘identifying common hazards’ module
A
Outline key ideas and controls of relevance to the list of hazards below.
Slides / Flipchart /
Course book
Group exercises:
M
Introduce each topic by asking delegates what they think the main risks of each
hazard will be – record their answers on a flipchart.
discussed.
L E
Use the slides and course book to ensure all relevant risks have been identified and
Once risks are identified and understood, discuss the possible safety precautions.
P
Use the slides and course book to ensure all relevant safety precautions have been
identified and discussed.
• Bullying
A
• DSE M
• Chemicals
• Electricity
S • Fire
• Getting In and Out
• Housekeeping
R C • Machinery
• Manual Handling
R © RRC International
IOSH Working Safely Lesson Plan
A L
• Movement of people
• Noise
R I
12:30
13:15
Lunch
Common Hazards (continued) • Stress
T E Slides / Flipchart /
Course book
A
• Vehicles
• Violence
• Welfare
• Temperature
• Work at height M
14:00
14:15
Hazard Spotting - Practice
Module 4: Improving safety

E
Explain the Hazard Spotting assessment - briefly discuss how and where the common
L
hazards discussed in Module 3 might occur at work.
Responsibilities for H&S
Flipchart /
Course book
Slides / Flipchart
performance
P
Group Exercise: Discuss employees’ responsibilities and those of the employer and
other parties
M
Accidents and near misses – define
Group Exercise: Discuss reasons for accident investigation
A
Safety sings – explain
Slides / Flipchart
Slides
S
PPE – discuss key principles
H&S policies – outline Slides
C
Safety management systems – outline
15:00 Break
15:15
R R
Module 5: Protecting our Define environment, pollution and waste Slides
© RRC International
A L
R I
T E
A
IOSH Working Safely
M
L E
P
Module 3: Identifying Common Hazards
AM
S
R C
A L
R I
T E
Module 3: Identifying Common
A
Hazards M
L E
Bullying, Chemicals, Display Screen
P Fire, Getting In and
Equipment, Electricity,
A M
Out, Housekeeping, Machinery, Manual
S
Handling, Movement of People, Noise,
R C Stress, Vehicles, Violence, Welfare,

Work at Height.
Learning Outcomes A L
R I
T
workplace hazards such as:E
Outline basic information on a range of common
• Bullying A • Manual Handling

• Chemicals M • Movement of People
• Display Screen
Equipment L E • Noise
• Stress
P
• Electricity
• Fire
A M • Vehicles
• Violence
S
• Getting In and Out • Welfare
R C
• Housekeeping
• Machinery
• Work at Height.
Bullying A L
R I
obvious, sometimes not. T E
• Bullying can take many forms – sometimes
A
• Bullying at work is unacceptable and can
M
lead to serious consequences, affecting
L E
the worker, the employer and even the
P
entire company.
A M
S
• Can you suggest control measures which
might prevent or reduce bullying?
R C
Chemicals: Classification of
A L
Chemicals
R I
T E
A
Fatal or Toxic – causes death or severe
M
ill-health at low doses.
L E
Harmful or Irritant – causes ill-health or
P
inflammation.
AM
S Corrosive – causes chemical burns.
R C
Chemicals: Routes of Entry A
L
R I
T E
A
M
L E
P
•
AM
Inhalation
Ingestion
•
• S
Absorption through the skin
•
R C Injection through the skin
A
Chemicals: Safety Precautions
L
R I
T E
• Keep hazardous chemicals in properly labeled containers
in an appropriate store.
A
• Only handle and use chemicals that you are trained and
authorised to use.
M
• Use any ventilation system that has been supplied.
provided.
L E
• Use personal protective equipment that has been
P
• Ensure good personal hygiene after you have handled
A M
chemicals.
• Do not eat, drink or smoke when handling chemicals.
S
• Never decant or store chemicals in unlabeled or
inappropriate containers.
R C
• Make sure that you know what to do if a chemical gets
on your skin or in your eyes or mouth.
Display Screen Equipment:
A L
Health Risks
R I
• Upper limb disorders (ULDs) T E
A
– conditions that affect the arms and hands.
M
– symptoms include tingling sensations, numbness,
• Eye strain L E
discomfort, severe pain and immobility.
P
– temporary eye fatigue.
M
• Back pain
A
S
– associated with sitting for long periods of time.
• Fatigue and stress
R C– Depending on the nature of the work.

A L
Safety Precautions
R I
Your employer must: T E
A
• Carry out a DSE workstation assessment.
M
• Provide suitable workstation equipment.
L E
• Provide a free DSE eye test (and spectacles if
P
for DSE use).
AM
S
R C
A L
Safety Precautions
R I
frequent breaks.
T E
• Plan your work routine so that you can take short,
A
• Make use of the free routine eye tests to detect eye
problems early.
M
L E
• Set up your workstation so that your eyes are level
with the top of the screen.
P
• Adjust your chair so that your posture is upright and
AM
your forearms are horizontal when typing on the
keyboard.
S
• Avoid glare and reflections on the screen.
R C
• Report any symptoms to your line manager or safety
representative.
AL
MODULE
IDENTIFYING COMMON HAZARDS

3
RI
LEARNING OUTCOME
On completion of this module, you should
be able to:
TE
 Outline
basic information on a range of common
workplace hazards such as Bullying, Chemicals,
Display Screen Equipment, Electricity, Fire, Getting
In and Out, Housekeeping, Machinery, Manual
Handling, Movement of People, Noise, Stress,
Vehicles, Violence, Welfare and Work at Height.
MA
LE
MP
SA
C
RR
© RRC International IOSH Working Safely - Module 3: Identifying Common Hazards | 3-1
Contents
AL
BULLYING 3-4
Identifying the Hazards 3-4
Controlling the Risk 3-4
Revision Question 3-4
CHEMICALS 3-5
RI
Routes of Entry 3-5
Revision Questions 3-6
TE
DISPLAY SCREEN EQUIPMENT 3-7
ELECTRICITY 3-8
MA
FIRE AND EMERGENCY PROCEDURES 3-10

Common Causes of Workplace Fire 3-10
LE
GETTING IN AND OUT 3-12
MP
HOUSEKEEPING 3-13
MACHINERY 3-14
SA

MANUAL HANDLING 3-16

C
MOVEMENT OF PEOPLE 3-18

RR
NOISE 3-19
3-2 | IOSH Working Safely - Module 3: Identifying Common Hazards © RRC International
Contents
AL
STRESS 3-20
Identifying the Hazard 3-20
Effects of Stress 3-20
RI
VEHICLES 3-22
TE
VIOLENCE 3-24
WELFARE, LIGHTING AND TEMPERATURE 3-25
MA
Welfare Requirements 3-25
Workplace Environment Requirements 3-25
Effects of Exposure to Extremes of Temperature 3-26
WORK AT HEIGHT 3-29

LE
SUMMARY 3-29
MP
SA
C
RR
Bullying
AL
KEY INFORMATION
• Bullying can take many forms; in some cases people can be aware of these, in other cases bullying can be less
obvious.
• Bullying at work is unacceptable and can lead to serious consequences, affecting the worker, the employer and
RI
even the entire company.
IDENTIFYING THE HAZARDS CONTROLLING THE RISK

Bullying at work can take many forms. If a worker feels they To control bullying, the organisation should have a clear
TE
are being singled out by a manager or colleague and are anti-bullying policy that includes a clear statement that
subject to offensive, intimidating, insulting or malicious bullying will not be tolerated.
behaviour that undermines, degenerates or intimidates the The organisation should also have:
recipient, then they’re probably being bullied.
• A grievance policy to deal with complaints of bullying.
Bullying is not just a verbal assault; it can take place
• Training for managers.
MA
through written communications, visual images, emails
(this is known as ‘flame mail’), or other surveillance • Protection of victims.
methods of supervision such as computerised recording of • An investigation procedure.
downtime. If you are subject to bullying at work then it is vital that you
Bullying behaviour may not always be obvious. It can make use of the internal grievance procedure to report the
be insidious in its nature, e.g. blocking a promotion. problem. If your organisation has a confidential counselling
Behaviour that is considered bullying by one person may service, this can also be used as a source of support and
be considered as firm management by another, but most advice. Other sources of help and advice include trade
unions and the Citizens’ Advice Bureau (CAB).
LE
people will be able to identify extreme cases of bullying.
Bullying is not only unacceptable behaviour on moral
grounds but is also likely to impact the organisation’s
financial performance as bullied workers’ absence levels are
likely to increase and their productivity is likely to drop as
their confidence levels fall, resignations may increase and
MP
court cases may damage the company’s reputation. Legal

duties to manage bullying at work are found in the Health
and Safety at Work, etc. Act 1974 where the employer is
responsible for the health, safety and welfare at work of all
employees. Bullying is likely to increase the workers’ stress
levels. The HSE says that employers’ actions include ‘taking
steps to make sure employees do not suffer stress-related
SA
illness as a result of work’.

Examples of bullying behaviour include:
• Ignoring or excluding someone.
• Constantly criticising competent staff.
• Humiliating someone in public.
• Consistently attacking a member of staff in terms of
C
professional or personal standing.

• Constantly undervaluing someone’s work performance.
• Unfair treatment.
REVISION QUESTION
RR
• Spreading malicious rumours.

• Blocking promotion or training opportunities.
1. List three ways an employee may be subject to
bullying at work.
(Suggested Answer is available at the end.)
Chemicals
AL
KEY INFORMATION
• Chemicals can have a range of health effects such as toxic, irritant and corrosive effects and can enter the body by
inhalation, ingestion, absorption and injection.
• Safety precautions when handling chemicals include the use of ventilation; personal protective equipment; and
RI
good personal hygiene.
Exposure to hazardous chemicals can cause an immediate ROUTES OF ENTRY

health risk (e.g. corrosive skin burn from sulphuric acid) or There are four main routes of entry for hazardous
TE
a long-term health effect, which may build gradually over chemicals into the body:
time (e.g. lead poisoning). In some instances, the ill health
• Inhalation – you breathe it in.
will not be apparent until years after the exposure that
caused it (e.g. lung cancer caused by asbestos can take over • Ingestion – you swallow it.
40 years to develop). • Absorption through the skin – you get it onto your
skin and it then passes through the skin.
MA
IDENTIFYING THE HAZARDS • Injection through the skin – you puncture the skin
Chemicals in bottles, packages and drums should be (e.g. a needle-stick injury) or it goes through damaged
labelled according to their health effects. Some of the skin (cuts and grazes).
phrases and hazard warning symbols are shown below:
CONTROLLING THE RISK
The employer must carry out a special risk assessment as
Fatal or Toxic – causes death or required by the Control of Substances Hazardous to
severe ill health at low doses. Health Regulations (COSHH). This will allow the correct
LE
workplace precaution to be identified.
There are some general principles that you should follow
when handling chemicals:
Harmful or Irritant – causes ill
• Keep hazardous chemicals in properly labelled
health or inflammation.
containers in an appropriate store.
MP
• Only handle and use chemicals that you are trained and
authorised to use.
• Use any ventilation system that has been supplied (such
Corrosive – causes chemical burns. as extractor hoods).
• Use any personal protective equipment (such as
respirator, gloves, goggles and apron) that has been
These are very useful when you are trying to identify the provided.
SA
hazardous chemicals at work.

Another source of information about the health effects
of a hazardous chemical is the Safety Data Sheet. This is
provided by the supplier and should be kept on file by the
employer.
You should remember that some hazardous chemicals are
created by work processes, e.g. welding creates a metal
C
fume – a hazardous substance created by the work process.

RR
Chemicals
AL
CASE STUDY
Ten elderly residents of a care home were taken to
hospital after drinking what they thought was a soft
drink. It was actually dishwasher cleaning fluid that
RI
had been decanted and left out of its proper storage
cupboard. One 80-year-old died.
TE
PPE will protect you from harmful chemicals
Ensure good personal hygiene by washing your hands after

you have used hazardous chemicals. Many hazardous
chemicals are put on to the skin or into the mouth
accidentally by cross-contamination:
MA
• Do not eat, drink or smoke when handling hazardous
LE
chemicals.
• Never decant or store hazardous chemicals in
unlabelled or inappropriate containers.
• Make sure that you know what to do if a chemical gets
on your skin or in your eyes or mouth.
MP
SA
Washing your hands before eating will stop you ingesting harmful
chemicals
C
REVISION QUESTIONS
2. What are the four main routes of entry for
RR
hazardous chemicals into the body?

3. Why is personal hygiene important when people
are working with chemicals?
(Suggested Answers are available at the end.)

Iosh Working Safely: Sample Trainer Pack

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IOSH

Sample Trainer Pack

10:45 Module 3: Common Hazards Introduce ‘identifying common hazards’ module

Module 4: Improving safety

R C Stress, Vehicles, Violence, Welfare,

• Bullying A • Manual Handling

R C– Depending on the nature of the work.

IDENTIFYING COMMON HAZARDS

FIRE AND EMERGENCY PROCEDURES 3-10

Controlling the Risk 3-15

MANUAL HANDLING 3-16

MOVEMENT OF PEOPLE 3-18

Revision Questions 3-18

WELFARE, LIGHTING AND TEMPERATURE 3-25

WORK AT HEIGHT 3-29

IDENTIFYING THE HAZARDS CONTROLLING THE RISK

court cases may damage the company’s reputation. Legal

illness as a result of work’.

professional or personal standing.

• Spreading malicious rumours.

Exposure to hazardous chemicals can cause an immediate ROUTES OF ENTRY

hazardous chemicals at work.

fume – a hazardous substance created by the work process.

Ensure good personal hygiene by washing your hands after

hazardous chemicals into the body?

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