Design Thinking Process: e3 

e3  
Discovery Phase-Checklist
Parts 1, 2, 3
Due: Oct. 30, 2017

Work with your design thinking team to take notes about each part of the Design Thinking
Process that you complete together. After you feel that you have fully explored each step of
the three parts listed, change the checkbox to a check mark. Return to and revise each part as
needed.

Define the mission for the design thinking process - Discovery Phase Part 1

❏ Identify/define the challenge - Restate your problem statement:

How can we help e3 Senior Students cope with stress and anxiety?

❏ Identify/define the audience (end users) -- Who will benefit from solving our problem
statement? These are the end users:

1. Students in E3
2. Teachers
3. Parents
4. counselor

❏ Share what you think you know about each end user (needs, challenges, background, etc.):

1. Students in E3 are stressed with homework, outside tasks,

Exams/Finals/Quizzes​/Internships
2. Teachers​ stress ​out when students aren’t paying attention​/Interrupting/​ not having good
grades and last but not least having to grade past homework.
3. Parents get stressed when their children aren’t passing classes with good grades and are full
of anxiety by thinking about the future of their kids.
Elise
Ashley
 ❏ Identify what you don’t know:

We don't know the number of teenagers affected by stress and anxiety at e3. We don't know how
we can help them and if they want help. The reasons they are stressed.

Prepare for Research – Discovery Part 2

❏ Make a plan for your research: How will we complete our research over the course of the
next two weeks?:
We will research the different ways stress and anxiousness can affect us physically, mentally, and
emotionally. We will each read different articles that will answer questions on stress. These include
the causes of stress, how people treat stress, how stress can affect you, and what stress is. We will
conduct a survey.

❏ Revisit: Identify the end users, experts and other sources of information:

Our end users are e3 scholars. We will call counselors and we will also call a therapist/doctor to get
more information on the causes of stress.

❏ Users (sometimes called the audience) - who can we contact and how?:

We can make google forms and send them out to all staff in e3 to take the survey to see if they are
stressed and how much at the time. On a scale of 1-10 in which 10 would be stressed out. We
could also go to classes and take the survey personally by the show of hands.
 ❏ Build questions to ask the end users (think of as MANY relevant questions to ask as
possible):

- Would you like to get help to reduce stress?

- Are you willing to do an extracurricular activity?
- How can we reduce stress and anxiety?
- Can we have a classroom for stressed people to come in and make exercise or meditation?
- How many times throughout the day do you feel stressed out?
- How much sleep do they get
- How stressed are they right now

❏ Build questions to ask the experts:

-what are the main causes of stress

-in what ways do you treat them
-how can we as teenagers help others with stress
-what percent of teenager commit suicide due to stress

❏ Make a plan for conducting the fieldwork:

- Making calls - Lupita

- Research the doctors- Joaquin
- Create surveys- Elise and Ashley
- Conduct survey to Senior class- all of us
 ❏ Set the schedule for your work on the discovery phase:

Part 1 finish by 10/15

Part 2 and research links done by 10/17
Summaries and contacts done by 10/24

❏ Determine who will do what by when:

Part 1: Everyone contributes - finish by 10/15

Part 2: Everyone contributes - finish by 10/17
Links for research - Everyone gets 5 - finish by 10/17
Summaries for articles - Everyone does summaries for their own articles - finish by 10/24
Contacts- Everyone contacts at least 2 people and takes notes on their findings - finish by 10/24

❏ What do you plan to report back?:

Plan to report back:

- Causes of stress
- How it is treated
- How people react do to stress
- Symptoms of stress
- Health related problems due to stress

❏ When do you plan to report back?:

10/17
 ❏ Did you dig deep enough?:

We found a lot of information about our topic. In addition we found that stress is related to anxiety.
We managed to get all of our questions answered by doing the research. We also are trying to get
different perspectives from professionals and other people our age to see multiple perspectives on
this topic.

Conduct the Research (Gathering Inspiration) – Discovery Phase Part 3

❏ Immerse yourself in context

❏ Learn from groups

❏ Learn from experts

❏ Learn from peers observing peers

❏ Learn from people’s self-documentation

❏ Seek inspiration in new places

❏ KEEP AN OPEN MIND!!

Research Findings:

Elise Rodriguez-
Contacts: Seniors class 2019
Enrique Cardenas (323) ​442-1418 from L.A Expert in Oxidative Stress
Links - ​Coping with school stress​ - This article talks of how stress in teens is becoming a business
to Pediatrics. Also how teens are getting stressed by being college ready when the Junior year
comes. When teens come to senior year in high school and freshmen college a study showed that
teens are becoming more signs of Depression and Anxiety. Also shows parents some ways to find
out if their teen is school stressed, by telling them to watch for signs such as making comments of
hopelessness.Teaches Parents how to teach teens time management and how to not pile
extracurricular activities on top of the teens because many chose honors and AP classes more then
they (teens)could take.
-
Stress Effects ​This article focuses on :
- The various ways to
-
Medical News ​ This article focuses on :
- The various ways that stress affects your health in the long-term.
-
How stess affects & Ways to reduce Stress​ This article focuses on :
- The various ways to reduce stress.
- Also shows you how the body is affected by stress.
- And shows you bits of ways to not get stressed with People/Work.
What is Stress ​ This article focuses on :
- The various ways to

Ashley Garcia- Sources & Contacts

1.​https://kidshealth.org/en/teens/school-stress.html
This website talks about what thing in school stress you out. One third of kids said they worry most about
schoolwork.​​ ​Just as many people said they worry most about social issues like fitting in, having friends,
being judged, appearance, or being teased. Even though ​a new school year is exciting it can be stressful
too.
2.​https://www.theatlantic.com/education/archive/2015/10/high-stress-high-school/409735/
Between the homework required for Advanced Placement classes, sports practices, extracurricular activities
like music and student government, and SAT prep, the fortunate kids who have access to these opportunities
don’t have much downtime these days. These experiences can cause kids to burn out by the time they get to
college, or to feel the psychological and physical effects of stress for much of their adult lives.
3.​https://www.huffingtonpost.com/jamie-gleklen/school-stress_b_5910612.html
This article is about how help you stop stressing out over school some tips that were given are to make a
study schedule. Find something interesting in the material you are learning. Make time for yourself. Say no to
things you won’t be able to handle.Remind yourself that life moves on.
4.​http://educationpost.org/im-not-the-only-student-stressed-out-from-high-school/
Teenagers who say they struggle with stress from school pressures is a very high percentage. Although stress
is a normal reaction, especially for adolescents, school can bring about an overwhelming amount of it.During
lunch or free periods at school, there is a sea of students cramming to finish their homework, or studying for
the big test next period.
5.​https://www.oxfordlearning.com/causes-of-school-stress/
Some of the thing that teenagers in high school stress about are upcoming tests, too much homework, lack of
organization, poor sleep schedule,classes that are too hard, and changes to routine. A way to help with your
stress is to avoid overscheduling and to Talk to the teacher or school counselor

Contacts:
 1. Mr.Smith
2. Nate Bohy

Lupita Morales -
https://www.mind.org.uk/information-support/types-of-mental-health-problems/stress/treatment-for-s
tress/#.W85EiRNKirc
There are different types of treatments that can help with stress: Talking treatments, medication,
ecotherapy, and complementary and alternative therapies. You can get access to these treatments
through your GP. ​Talking treatments​​ can help you learn to deal with stress and become more
aware of your own thoughts and feelings. It includes Cognitive behavior therapy and mindfulness.
Medication​​ can help reduce and manage some of the signs of stress, but since it is not a mental
health problem, there is no specific medication for stress. Sleeping pills, minor tranquillisers, and
antidepressants may help. ​Ecotherapy​​ helps improve our wellbeing and self-esteem by spending
time with nature. ​Complementary therapies​​ help manage feelings of stress through yoga and
meditation, acupuncture, aromatherapy, and massage.
http://www.stress.org.uk/how-it-affects-us/
Stress is not something that can be avoided, but it is manageable. It is important to identify
stress-related problems as soon as possible to prevent stress related illnesses from occurring.
There are changes in a stressed person. These changes or symptoms can include emotional,
physical or behavioral, or a combination of all three. Everyone has bad days, so just because a
person has these changes for a day may not mean they are a stressed person. When these
changes are continuous is when a person is stressed. Prolonged stress can contribute to heart
disease, hypertension, high blood pressure, affects the immune system, linked to strokes, diabetes,
etc. It can also contribute to memory loss, inability to concentrate, depression, anxiety, chest pain,
and rapid heartbeats.
https://www.webmd.com/balance/guide/causes-of-stress#1
Stress is normal. Stress can be useful at times. It can motivate you to get that promotion at work, or
run the last mile of a marathon. Short-term stress is normal, but when it becomes long term it
becomes serious.Long-term stress can interfere with your job, family life, and health. There are
different types of stress, one of these is work stress. Work stress includes being unhappy in your
job, having a heavy workload, working long hours, etc. Another type of stress is life stress. This
includes a death of a loved one, a divorce, loss of job,emotional problems, etc.
https://www.healthline.com/health/stress-causes#how-to-cope
Stress can be caused by money troubles, job issues, relationship conflicts, and major life changes.
Long-term stress can also negatively affect your health. In order to effectively manage stress, you
need to identify what causes you stress. After, you can take steps to try to reduce it. You can do
this by adopting healthy lifestyle habits to manage stress. These include a well balanced diet,
exercising, and getting more sleep.
https://www.webmd.com/balance/stress-management/stress-symptoms-effects_of-stress-on-the-bo
dy#1
Stress is the body’s reaction to harmful situations. During stress response, your heart rate
increases, you breath quicker, muscles tighten, and blood pressure rises. Everybody has different
things that cause them stress and some are better at handling it than others. The symptoms of
stress vary from person to person and may be the same as those caused by medical conditions.

Contacts
❖ Noemi Balinth, Ph.D. - (858) 456-2668 / ​drnoemi@cox.net
➢ Called and did not answer, left voicemail, will send email if not contacted back today,
asked her to contact me back
❖ Some e3 Seniors
➢ How do you deal with stress?
■ Listening to music
■ Playing sports
■ Watching television
■ Playing games / Video games
■ Going to the beach / nature
■ Going out with friends
■ By smoking
 ➢ Do you know how to deal with stress?
■ Majority said no

➢ What causes you stress?

■ Homework
■ College - Fear of not getting in / finishing applications
■ School
■ Social life
■ Responsibilities - having to many things to do
■ Lack of sleep

Joaquin Sanchez -
1. ​https://adaa.org/understanding-anxiety
It is normal to feel anxiety but you may experience anxiety that is persistent, seemingly
uncontrollable, and overwhelming. This article talks about the facts and disorders of anxiety it tells
us the everyday life situation.
2. ​http://time.com/magazine/us/4547305/november-7th-2016-vol-188-no-19-u-s/

Adolescents today have a reputation for being more fragile, less resilient and more overwhelmed
than their parents were when they were growing up. Sometimes they’re called spoiled or coddled or
helicoptered. This article talks about a short story about someone's experience of why teens go
through anxiety.

3.​https://www.mayoclinic.org/healthy-lifestyle/stress-management/in-depth/stress-symptoms/art-20
050987
This article tells us about what the effects and behaviors on a human body are when they go
through stress. More than anything it gives people help and tips about how to manage your
behavior/mood or if things get out of hand or you just need help to deal with stress then it will tell
you when the right time is.
4. ​https://www.princetonreview.com/college-advice/homework-wars
In this website, it informs us about how homework can be or is one of the main reasons why stress
is brought to our lives. It also tells us how to manage our self with homework. the researcher found
that more than two hours of homework a night may be counterproductive.
5. ​http://www.ulifeline.org/articles/450-good-stress-bad-stress
stress is a burst of energy that basically advises you on what to do. In small doses, stress has
many advantages. For instance, stress can help you meet daily challenges and motivates you to
reach your goals. In fact, stress can help you accomplish tasks more efficiently. It can even boost
memory.

Contacts ~
Name: Dr. Sarah E Nunnink
Number: ​(619) 382-3036
Results:
What Causes Stress?
- Time management
- Unhealthy Lifestyle
 - Taking on too much
- Conflicts

Name: Students at CHW

Number: ​(619) 282-6647
Results:
Do you go through stress?
- Majority said yes
What causes you stress?
- School
- Work
- Family problems
- People
- Procrastinating
- Classes
How do you deal with stress?
- Netflix
- Sport
- Smoking
- Drawing
- Silence

Checklist Evaluation Rubric

Exemplary Evidence Good evidence Some evidence Little or no evidence
✔ x
✖ ⁄