Beruflich Dokumente
Kultur Dokumente
Johannes Müller
Siemens Switzerland Ltd.
Alexander Stocker
Know-Center & Joanneum Research
presented at:
I-KNOW 2010, Graz, Austria
September 1st, 2010
© Siemens Switzerland Ltd. 2010
Page 1 September 1st, 2010 References@BT, Johannes Müller Building Technologies Division
Mircroblogging: Examples for
Open or Closed Internet Platforms
Twitter
Yammer
Socialcast
Chatter
screenshot found on
www.salesforce.com/chatter
Communote
screenshot found on
www.communote.com
Short messages (in Twitter max. 140 characters) with limited layout support
possibility to add hyperlinks
possibility to upload attachments
reply to any posting
citation of any other posting ("RT")
reference to other members ("@")
using tags or keywords ("#")
direct or private message to any member ("DM")
'following' other members
'following' certain tags
subscription of any certain piece of content via e-mail
RSS Feed(s) of any certain piece of content
access from mobile devices with dedicated application
Content in References@BT
po
st
es
s
qu
ut
re
rib
es
ad
nt
tio
s
co
n
knowledge and information sharing
people networking
© Siemens Switzerland Ltd. 2010
Page 4 September 1st, 2010 References@BT, Johannes Müller Building Technologies Division
The Application: References@BT ...
All m
ic
sear roblog p
ch o
grow ed throu stings ca
ing k g n
nowl h and fo be
edge rm a
new repo
top sitory
ic .
e-mail alert
wers
follo
foll
ow
postin this
gs wit col
h sa m new re
e tag le ag ply
ue
gs
st in
po
e's
new re
ply agu
colle
s
thi
a l l p o s tings
Nearly re l a ted.
in e ss -
a r e b us
Feb 2010 Mar 2010 Apr 2010 May 2010 Jun 2010 Jul 2010 Aug 2010
blog authors 31 34 39 33 37 58 40
still existing
following relations 60 106 47 45 67 53 2,988
"We need to look at Web 2.0 aspects and try to improve this tool to be inclined
towards Web 2.0 standards. Since the number of blog entries is increasing, it is
good to group all the blogs to their respective blog group name."
"Finding other people in the organization that might have the skills or knowledge
you require for a particular problem is often very hard. Microblogging provides
the ability to find and exchange knowledge with other people in the organization
and thus enables very quickly best-practice sharing and avoids 'reinventing the
wheel'. It also reduces the workload compared to e-mail communication. (...)"