Beruflich Dokumente
Kultur Dokumente
Network Administration
a. Managing and ensuring optimal operation of all network hardware and
equipment, including routers, switches, hubs, UPSs, etc.;
b. Managing and ensuring effectiveness of security solutions, including
firewalls, anti-virus solutions and intrusion detection systems;
c. Initiating development and implementation and maintenance of
policies, procedures, and associated training plans for network
resource administration and appropriate use;
d. Practicing network asset management, including maintaining of
network component inventory, life cycle management and related
documentation;
e. Ensuring the availability, capacity, security, stability and performance
of the networking infrastructure in the University;
f. Ensuring the wireless network is available and adequate to meet the
needs of all staff and stakeholders of the University;
g. Monitoring network traffic and ensuring adequate speeds and capacity
are being met;
h. Updating documentation on networking setups and protocols at the
University; Providing proposals and solutions for network upgrades
needed to deal with higher network demands;
i. Constantly monitoring bandwidth utilization and ICT infrastructure
security; and
j. Creating backup for all network configurations.
a. Provide technical support and advice as required across the school for
staff, pupils and visitors.
b. Adopt a proactive approach and responsibility in providing ICT support,
advice, and one to one training to staff and students.
c. Install, maintain, upgrade and repair a wide range of ICT equipment.
d. Rectify problems relating to the malfunction of ICT equipment including
software.
e. Respond to ICT Support requests in a timely fashion to ensure
minimum disruption at all times.
f. Assist with the administration of the telephone system.
g. Install and upgrade both systems and application software as required
adhering to all licensing regulations.
h. Maintain an inventory of computer hardware and software (including
licenses).
i. Perform preventive maintenance duties on items of ICT hardware,
including the cleaning of equipment.
j. Provide support for the University information management system
(ERP) and associated software.
k. Report any suspected security breaches to the ICT Director
l. Follow data backup, virus protection and security procedures. Note
risks to ICT systems and suggest precautions to the ICT Director
m. Monitor and keep a log of all breakdowns and alterations to the ICT
equipment within the University.
n. Liaise with suppliers and external support companies as appropriate
o. Record accurately and prioritize support requests, outcomes and time
taken in the registers and help desk system
p. Be aware of upcoming events in the University, ensuring photographs
and filming is carried out effectively and efficiently with creative and
artistic flare!