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Please find below details of our business trip expenses policy for graduate applicants. We can confirm we
will refund the business trip expenses you incur by taking part in our selection process according to the
following guidelines. It is your responsibility to ensure you comply with the policy, as expenses outside the
guidelines will not be reimbursed. The maximum we are able to reimburse you is £400 – if you think that
your travel expenses will exceed this, please contact us prior to booking.

Please note that only travel from your temporary or permanent address on your application form will be

How to book your flights and Eurostar

Please call the Commerzbank Travel Office (FCM Travel) +44 207 025 4559 to book travel for all flights and
Eurostar. Please call between the hours of 08:00 to 18:00 GMT.

When you call, please advise that you are attending a Graduate Assessment Centre, stating the date and
providing the business area name (e.g. Corporate Finance, Risk, Fixed Income Trading/Sales etc.).

The Commerzbank Travel Office will arrange the travel for you and there will be no requirement for you to
make any payment. Your tickets and travel details will be emailed to you.

Please note if you need to postpone or cancel your trip to London you must inform the travel office within
the stipulated cancellation period, otherwise you will be charged.

If you are coming from overseas and need to catch an evening flight back, please let Graduate Recruitment
know asap (+44 207 475 5009) so we can try and give you an early afternoon interview slot if applicable.

How to book your hotel

If you have a requirement to stay in a hotel the night before the assessment centre to ensure you arrive on
time or the night of the assessment centre, please contact the Commerzbank Travel Office (FCM Travel)
+44 207 025 4559.

Please note that if you need to postpone or cancel your trip to London you must inform the travel office
within the stipulated cancellation period, as you will be charged otherwise.

Note that bed and breakfast costs only will be covered by the expense policy. Meals, snacks, drinks, phone
calls, movies, dry-cleaning etc, will not be reimbursed. We will reimburse you up to £10 for breakfast.

Taxi fares will not be reimbursed.

Economy class / Second class rail fares will be reimbursed. Saver fares should be used wherever possible.

Personal Cars
If you are driving to London, please note that it is not advisable to drive into the City of London as parking is
limited and costly. Parking expenses and congestion charge fees will not be reimbursed. If you are driving
to your accommodation before an assessment centre, a mileage rate of £0.40 per mile applies and will be
refunded. Although the refund is calculated on the mileage, you must hand in your petrol receipts as proof
of your journey. All receipts must state from/to and the mileage covered. The use of airport short-term
parking is not expected for trips in excess of one day.
Public Transport in London
Public transport expenses to and from the assessment centre will be reimbursed. This includes all airport
express trains, buses, DLR, tube and rail. Please note that the ticket barriers at train and underground
stations retain tickets at the destination point. Please therefore explain to a London Transport staff member
that you need your ticket as proof of purchase and ask to be let through the barrier. Rush hour in London
can be stressful and you should leave yourself plenty of time for your journey.

Please ensure that you have receipts for every item you want to claim for. Any items that cannot be
substantiated by a receipt will not be reimbursed.

How to claim
You will be required to complete the enclosed Graduate Business Trip Expenses form and post it with all the
receipts to Talent Management – Graduate Recruitment at the address below. You must include full bank
account details including the address of your bank, sort code, your account number and the swift code if
your bank is overseas.

Please send your completed claim directly to:

Talent Management – Graduate Recruitment

Commerzbank London
6th Floor
30 Gresham Street

Processing of claims
Once you submit your expenses form, it will be checked against receipts, converted into the relevant
currency and our Travel Services Department will process your claim and effect the payments. From the
time we get your documents until you receive your reimbursement, it usually takes about 4 weeks. If you do
not receive your reimbursement after 4 weeks, please contact us on 020 7475 5009.