CURRICULUM VITAE

RASIDA KHATUN

Contact-9545440289 /7888015670

Mail Id: rasidakhatun92@gmail.com

Career Objective
To be associated with progressive organization that gives me scope to apply my
educational and professional skill and provides me with advancement opportunity and
knowledge empowerment.

Profile Summary

 Expert in listening and resolving problems.

 Expert in working pressure problems.

 Good Team management.

 Good leadership skills.

 Hard working.

 Disciplined.

Personality Traits
 Ability to work accurately and pay attention to details.
 Accurate and precise in all projects and assignment.
 Analytical and problem solver.

Department choose:-Housekeeping

Educational Background

 INDIAN INSTITUTE OF CAREER EDUCATION IN YEAR 2009 - 2011

2 years diploma course in hotel management
 NATIONAL INSTITUTE OF OPEN SCHOOL IN YEAR 2009.
Passed class 12th standard.

PROFESSIONAL WORK EXPERIENCE

  PARK HYATT RESORT & SPA AROSSIM BEACH GOA worked as a
Room Attendant from Jan 2011 to May 2014.

 HYATT REGENCY KOLKATA worked as a room attendant from 5th May

2014 to 16th April 2015.

 ITC FORTUNE ACRON REGINA, CANDOLIM GOA , worked as a HK

Supervisor from 25th November 2015 to 25th September 2016.

 From 13 October 2016 to 15th July 2017 at PARK REGIS , GOA from
October 2016 to till date.

 Presently working at pre-opening property THE PARK BAGA RIVER,

GOA as HK Supervisor heading Housekeeping Department Since 20 th
October 2017.

Work Responsibilities & role:-

 Handling area on guest floors.
 Maintaining housekeeping pantries.
 Servicing guest rooms on floor .
 Checking maintenance in rooms.
 Making VIPs Rooms for the arrival.
 Ensuring guest comfort and providing service up to their satisfaction.
 Meeting up with guests and taking their feedback.
 Giving handover of lost &found items to desk.
 Servicing guest rooms up to the mark.
 Ensuring mini bar is checked and serviced for each and every guest room .
 Providing turndown service and following standards for the same .
 Ensuring proper use of hotel amenities and avoiding wastage.
 Cleaning of all the equipment at the end of the shift .
 Handling mini bar and preparing cheque on micros for guest consumption.
 Keeping a track of linen use in department.
 Looking after mini bar store usage.
 Making glassware, stainless inventory and preparing records for the same.
 Maintaining opening and closing stocks.
 Ensuring replacement of breakage items with fresh ones.
  Ensuring buffing of epns items on regular intervals.

Causal Training/vocational Training

 Hyatt Regency,The Oberoi Grand,ITC Hotel,The Chrome.

Industrial Training Undertaken

 CLARCK EXOTICA HOTEL BANGALORE:

Maintaining the Standards of hotel.

Being trained in all departments of the hotel which includes Front Office,
Housekeeping , Food n Beverage ,Food Production & Human Resource.
Housekeeping: Learned to make rooms .
Front Office: Etiquettes of handling guests ,making redge cards , ways of
communicating with guests, solving guest problems.
Food n Beverage : Played the role of a hostess and learnt operations of each
restaurant of the hotel
Food Production : Learnt basic role of each sub unit of kitchen department and
function of the same to other department
importance of interdepartmental relationship for smooth movement of entire hotel.

Achievements

 I was the president of student committee in our college.

 Awarded as the ‘BEST TRAINEE' of the year.

 Participate in various athletes' game and represented college.

Hobbies

 Singing and listening music.

Personal Details

 DOB: : 12TH DEC 1992

 Father’s name – MD. Suleman ansari

 Nationality: Indian.

 Marital status :- single

 Religion: Muslim.

 Languages known:-Hindi, Bengali, English and Nepali.

 Address:Ellenbari T.E,P.O-Bagrokote,Dist-Jalpaiguri,West Bengal.

Date: Rasida khatun