Student's Declaration

I do hereby declare that this internship report titled Recruitment and Selection Procedures
of Sonali Bank Limited : An Evaluation has been written by me under the appropriate
guidance of Professor Dr. Md. Arshed Ali Matubber, Department of Business
Administration, Bangladesh Islami University (BIU) in fulfillment of the requirement for
the award of Bachelor of Business Administration (BBA).

I am also declaring that this report was not submitted for any degree or title recognition
before.

____________________

Md. Foazul Alam

ID: BBARM17112041
Program: BBA
Batch: 17th (B)
Major : Human Resource Management
Department of Business Administration
Bangladesh Islami University

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 Official Certification

This is to certify that the Internship Report on Recruitment and Selection Procedures of
Sonali Bank Limited : An Evaluation” The internship has engaged his all out efforts to
maintain the highest standards in all spheres of carrying out the study.

As such, the report has been prepared by Md. Foazul Alam, bearing Identification
Number BBARM171120141, 17th Batch section regular of BBA program has been
acknowledgement and accepted with gratification.

This report is accepted in terms of quality and form as directed by the University authority.

Professor Dr. Md. Arshed Ali Matubber Chairman

Internship Supervisor Internship Committee
Department of Business Administration Department of Business Administration
Bangladesh Islami University (BIU) Bangladesh Islami University (BIU)

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 Acknowledgement

First of all I am very much grateful to Almighty Allah help me to complete my internship
program successfully. Completion of anything requires supports from various sources. I am
very fortunate to get the sincere guidance and supervision from a number of people,
Foremost;
I would like to convey my sincere gratitude to Chairman, Professor Dr. Md. Arshad Ali
Matubber, Department of Business Administration, Bangladesh Islami University (BIU)
for his encouragement and cooperation in writing this report. I am also indebted to him for
his constant guidance.

My family and friends also assist me in every step of my work. Whenever I need them, I
found them beside me. I am very much grateful to the official of SBL who extended their
enthusiastic coop cooperation during my internship period.

Each and every senior officer Principal Officer lost their interest to give answer for my
numerous queries. Their disciplines in work inspired me a lot. Beside I would like to
express my sincere gratitude to all my course mates for their constant help and inspirations
in my internship period,

Finally, I would like to convey my best regards to Dr. SK. Md. Golam Saklayen
(Principal) and Shamim ara Begum (faculty member) of Sonali Bank Staff College,
Dhaka.

Md. Foazul Alam

ID: BBARM17112041

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 Executive Summary
National Bank of Pakistan was the largest commercial bank in the then East Pakistan. After
liberation of Bangladesh in 1971, this bank along with two smaller banks, Premier Bank
and Bank of Bahawalpur were merged into Sonali Bank. The bank was nationalized under
Government order P.O.26, 1972.This bank was transformed into a Public Limited Company
under 100% ownership of Government and started functioning as Sonali Bank Limited on
15 November, 2007. Sonali Bank Limited is the largest nationalized commercial bank in
Bangladesh. Every person must have seen a branch of Sonali Bank in his/her local area. It
is a service oriented company and providing different customer services to its clients
through its various operations. The management of the bank is aware that without providing
qualified services the bank will not be able to survive in this competitive business arena. By
providing qualified customer services the bank will be able to retain its existing customers
and attract new customers. It is the quality that determines the position and prospective of
the bank. The objective of this study is to reveal feature of Selection and Recruitment
procedures of Sonali Bank Limited and find out the weak areas and recommendations to
recover these.
Introduction of the Study: Introduction, Objectives of the study, Scope of the study,
Methodology of study, Time Schedule of the study, Limitations of the study.

Profile of the Sonali bank Limited: Profile of Sonali Bank Ltd., History of Sonali
Bank, Vision, Mission, Slogan, Sonali Bank At a glance, Management of Sonali Bank,
Board of Directors, Functional Structure, Market Position And Uniqueness of Sonali Bank,
Services of Sonali Bank.

Conceptual Framework: Human Resource Management, Human Resource,

Components, Aim of Selection and Recruitment, Recruitment, Selection, Interviewing, Job
Description, Job specification, and Job Evaluation.
Analysis and Findings: Recruitment and Selection procedure of Sonali Bank Limited: An
Evaluation, Evaluation of Findings on Questionnaire data, Findings of the Study. Major
findings are: Before Planning Manpower SBL assesses the -Need assessment, External
conditions, Organizational conditions, Employee conditions, Employee Inventory. SBL
uses both internal and external sources of recruitment.SBL uses press advertisement for
recruitment and selection. SBL uses employee referrals for recruitment and selection etc.
Recommendations and Conclusion: While doing the internship, it has been found the
Human Resource Department of SBL with its small team is managing the Human Resource
Management functions extensively. Recruitment and selection are the most crucial
functions of the department. Successful Human Resource Department can ensure the better
output. There are needs of some improvements in HR Department of SBL. So, considering
all the analysis and findings the following recommendations are made, which will benefit
Personnel and HR Department of SBL.

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Acronyms
SBL : Sonali Bank Ltd.

HRM : Human Resources Management

HRD : Human Resources Division

ACCA : Association of Chartered Certified Accountants

BOD : Board of Directors

MD : Managing director

DMD : Deputy Managing Director

EVP : Executive Vice President

S VP : Senior Vice President

SPO : Senior Principal Officer

SO : Senior Officer

GM : General Manager
PO : Principal Officer

VP : Vice President

AVP : Assistant Vice President

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 Table of Contents

Chapter Topics Page No:

First Title Page
Second Title Page
Student's Declaration i
ii
Official Certification
iii
Acknowledgement
iv
Executive Summary v
Acronyms vi

Introduction of the Study

1.1 Introduction 01-05
1.2 Objectives of the study
1.3 Scope of the study
Chapter: 1 1.4 Methodology of study
1.5 Time Schedule of the study
1.6 Limitations of the study

Profile of the Sonali bank Limited

2.1 Profile of Sonali Bank Ltd. 06-16
2.2 History of Sonali Bank
2.3 Vision
2.4 Mission
2.5 Slogan
Chapter : 2
2.6 Sonali Bank At a glance
2.7 Management of Sonali Bank
2.8 Board of Directors
2.9 Functional Structure
2.10 Market Position And Uniqueness of Sonali Bank
2.11 Services of Sonali Bank

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 Conceptual Framework
3.1 Human Resource Management 17-32
3.2 Human Resource Management Components:
3.2.1 Acquisition of Human Resources
3.3 Aim of Selection and Recruitment
3.4 Recruitment
3.4.1 Types of Recruitment
Chapter:03 3.4.2 The Process/Model of Recruitment
3.5 Selection
3.5.1 Process of Selection
3.6 Interview
3.7 Job Description
3.7.1 Features of Job Description
3.8 Job specification
3.9 Job Evaluation
3.9.1 Objectives of Job Evaluation

Analysis and Findings

Chapter: 4 4.1 Recruitment and Selection procedure of Sonali Bank 33-37
Limited: An Evaluation
4.2 Evaluation of Findings on Questionnaire data
4.3 Findings of the Study

Recommendations & Conclusion

5.1 Recommendations 48-51
Chapter: 5 5.2 Conclusion
References

vii
 Internship Report
on
Recruitment and Selection Procedures of
Sonali Bank Limited: An Evaluation

Supervised by:

Professor Dr. Md. Arshed Ali Matubber

Department of Business Administration
Bangladesh Islami University (BIU)

Submitted by:

Md. Foazul Alam

ID: BBARM17112041
Program: BBA
Batch: 17th (B)
Major : Human Resource Management
Department of Business Administration
Bangladesh Islami University

Bangladesh Islami University

Date of Submission: 12/07/2015

viii
Recruitment and Selection Procedures of
Sonali Bank Limited: An Evaluation

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