Introduction to SAP Business One

SAP Business One Version 9.3

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PUBLIC

Welcome to an introduction to SAP Business One.

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 Objectives

At the end of this topic, you will be able to:

▪ Answer the question: What is SAP Business One?
▪ List the advantages of the integrated business processes in SAP
Business One
▪ Describe how SAP Business One can be a digital platform for today’s
technologies

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In this topic, we will answer the questions: What is Business One?

We will discuss what’s available with SAP Business One and how it meets the needs of today’s small
businesses. Specifically we look at the advantage of running integrated business processes in SAP
Business One and how it can be a digital platform for today’s technologies.

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 Business Scenario

▪ You are the managing director of a small company and want to

implement a new software solution to make your business processes
more efficient.
▪ You need a solution that integrates your business processes and
provides a platform for growth in the digital economy
▪ You would like to learn more about how SAP Business One can help
you meet these challenges and how you can use it to effectively run
your business processes.

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▪ You are the managing director of a small company and want to implement a new software solution
to make your business processes more efficient.
▪ You need a solution that integrates your business processes and provides a platform for growth in
the digital economy
▪ You would like to learn more about how SAP Business One can help you meet these challenges
and how you can use it to effectively run your business processes.

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 The Drive for Digital Transformation

More than ever people are hyperconnected through smart devices to each other
and to businesses. The technology has matured to the point we are living in a
smart world.

To succeed as a small
business you need to
have the right
information to make
the right business
decisions at the right
moment.
Technology

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The time is ripe for small enterprises to digitally transform their businesses. More than ever people are
hyperconnected through smart devices to each other and to businesses. The technology has matured to
the point we are living in a smart world. Businesses need to think not only about internal efficiencies but
also how they connect to suppliers, customers and the community at large.

To succeed as a small business you need to have the right information to make the right business
decisions at the right moment. SAP Business One provides the tools to do that.

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 Business One Facts
Management
& Administration
The most complete platform for a growing Accounting
Purchasing
business, trusted by over 59,000 & Operations & Financials
businesses
▪ Designed for small and midsize businesses

▪ Capture business information in a single

scalable system

▪ Provides instant access to real-time

information through one single system

▪ Divided into a number of modules each Sales & Inventory &

covering a different business function Service Distribution

▪ With a user-friendly interface that serves as

your central access point
Project & Resource Production
management & MRP
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SAP Business One is the most complete platform for a growing business. We are trusted by over 59,000
businesses with over 950,000 users.
SAP Business One is a business management solution designed for small and midsize businesses.
SAP Business One allows you capture business information in a single scalable system.
SAP Business One gives you instant access to real-time information through one single system. The
application is divided into a number of modules, each covering a different business function.
SAP Business One has a user-friendly interface that serves as your central access point. Users can also
access the system via browsers and mobile devices.

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 Platform for Digital Technologies

Analytics Cloud
Technologies

THE DIGITAL PLATFORM FOR SMEs

Mobile Internet of Things
Technologies (IoT)

Big Data
Machine Learning
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SAP Business One supports the technologies that drive today’s digital economy.
SAP Business One has analytics that allow you to access the massive amounts of data in today’s
economy. You can run your business in the cloud or on premise, and your team can connect via mobile
technologies from anywhere in the world. SAP Business One can incorporate the data coming from
external sensors and other sources and use innovative technologies to meet today’s challenges.

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 SAP Business One Designed for Small Businesses

Sales ! Services SAP Business One:

✓ Integrates business functions into one
? ✓
digital platform seamlessly
Stores all business information in one
Finance
Operations
database
✓ Real time operations combined with
real time analytics
Executive Sales ✓ Customizable to fit customer’s
business processes

Operations Services

Analytics
Finance

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SAP Business One is specifically designed to meet today‘s small and mid-size business needs and
challenges. It completely removes the problems associated with having disconnected business
processes or systems:
It integrates and streamlines all business functions across sales, marketing, customers, financials and
operations, all on a single digital platform so your business operates like a seamless one
It stores all critical business information in one database so you can instantly access without having to
get information from different systems that often do not agree with each other.
It provides built-in customer relationship management (CRM) tools that are fully integrated to the back
office operations to help you better manage sales and customer services.
It is also a flexible system that can be easily customized and tailor to your own business and industry
needs.
Last but not the least, SAP designed and built the product from the ground up, specifically for the small
and mid-size businesses like yourself so you can leverage the best experiences and practices that SAP
has learned over the past 40 years yet don‘t have to deal with the complexities.

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 End-to-End Business Processes

Sales Process

MRP Process

Purchasing
process

Production
Process

Service process

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Let us consider an example from a small business showing how SAP Business One provides integration
among business processes:
Customers order custom-built personal computers.
Materials requirement planning (MRP) is run to determine what is needed to meet the customer
demands.
From the MRP results, production orders are created to build the computers.
Materials are purchased for the components of the computer using the procurement process: purchase
order, goods receipt PO and A/P invoice.
When the materials are received, they are issued as components to the production order.
The computer is built and we report the item as complete and receive it into finished inventory.
The serialized item is delivered to the customer. When it is issued, the system automatically creates a
customer equipment record showing the sale to the customer and a service warranty contract.
If the customer has a future problem, a service call is created.
Based on the service warranty contract, there is a service level agreement for response and resolution
time.
 SAP Business One Solution Stack
Customer needs and the value proposition of the product

Low cost of ownership

Expanded the
and support solution scope

Robust integration
and collaboration

Extensibility Interface for

SAP HANA apps

Covering all standard

business processes

Running on in-memory
technology

Deployment flexibility

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• The graphic displays SAP Business One’s solution stack. The solution stack rests on a solid
foundation with its deployment flexibility. SAP Business One can be run on premise or in the cloud.
Customers choose from SAP’s hosted cloud environment, a partner-hosted cloud or a private cloud.
• SAP Business One runs completely on in-memory technology when you use the SAP HANA
database as the underlying platform. However you also have the option to run on Microsoft SQL.
Either way, you have flexible deployment options.
• Regardless of the architecture used, end to end business processes are the core of SAP Business
One.
• There are many tools that enable partners and customers to build on or integrate to Business One.
Functionality can be extended by using three development platforms: Software Development Kit, the
Integration Framework and the SAP Business One Service Layer. There are multiple partner and
SAP-provided solutions to that extend the scope to meet companies’ needs. In the boxes in the
graphics you see many ways you can enhance the solution such as industry solutions, web
services, networks, mobility and analytic options.
• Behind it all, there are tools and support for lifecycle management that provide you with a low cost of
ownership.

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 SAP Business One Deployment Options
On premise and Cloud

On Premise Key Benefits Cloud Key Benefits

▪ Compliance with internal Data Security Policies
▪ Direct control and access to your data, allowing
flexibility in local reporting accesses
▪ Better ability to customize and extend your
business process
▪ Leverage internal hardware and existing IT
infrastructure and resources
▪ Perpetual licensing, with higher upfront cost but
better long-term TCO
▪ Less dependence on always-connected internet
▪ Easy and affordable deployment
▪ Secure browser-based access from anywhere,
at any time
▪ Access to the most up-to-date functionality
without having to rely on in-house IT resources
to maintain the solution
▪ Subscription licensing avoiding capital
expenditure and allowing for operational
expenditure flexibility
▪ Manage your most critical business functions in
your Web browser.

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You can choose whether to run on premise or in the cloud.

On Premise Key Benefits include:
▪ Compliance with internal Data Security Policies
▪ Direct control and access to your data, allowing flexibility in local reporting accesses
▪ Better ability to customize and extend your business process
▪ Leverage internal hardware and existing IT infrastructure and resources
▪ Perpetual licensing, with higher upfront cost but better long-term TCO
▪ Less dependence on always-connected internet
Key Benefits of running in the Cloud include:
▪ Easy and affordable deployment
▪ Secure browser-based access from anywhere, at any time
▪ Access to the most up-to-date functionality without having to use rely on in-house IT resources
▪ Subscription licensing that avoids capital expenditure and gives operational expenditure flexibility
▪ Manage your most critical business functions in your Web browser.

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 Integration Products at a Glance
Connecting your business networks

Standard Integration Scenarios Subsidiary Integration

(capability delivered with SAP Business One) (dedicated integration solutions out-of-the-box)

Dashboards, SAP mobile apps, outsourced payroll, automated
request for quotation, integration of web-based SAP Customer
Checkout application, Ariba Network integration (purchase order
and invoice automation), SAP Hybris Cloud for Customer (best
practice for sales side), Concur integration (travel expenses).
Integrates SAP Business One running in subsidiaries* with SAP
Business Suite software in headquarters’ location
▪ Data harmonization, financial consolidation, business process
standardization, and supply chain optimization
▪ Pre-configured scenarios for master data, sales, purchasing, HQ
reporting, and finance as well as customer-specific content

Possible Integration Scenarios Intercompany Integration Solution

(Integration framework as development environment) (dedicated application out-of-the-box)

Non-SAP, cloud-based extensions, electronic data interchange,
social networks, collaboration (business to business, business to
consumer), web shop, web services
Integrates different SAP Business One databases in a seamless and
easy to consume way:
▪ Streamline and automate intercompany transactions and
processes, such as master data distribution and financial
consolidation

* Including branches or franchises of large enterprises

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SAP Business One has a portfolio of integration products that connect your business networks. These
range from standard integration scenarios delivered with SAP Business One and dedicated integration
solutions out-of-the-box for subsidiaries and intercompany processes to a development environment
where you can build your own non-SAP cloud based extensions.

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 Industry-specific Solutions

Solutions developed by software solution partners extend SAP Business One to meet
business and industry challenges

Industry Solutions Horizontal Extensions

▪ Automotive Go beyond generic business needs
▪ Consumer Products by extending:
▪ Engineering ▪ Accounting
▪ Food & Beverage ▪ Enhanced CRM
▪ Healthcare ▪ Payment Processing
▪ High-tech ▪ Productivity
▪ Industrial ▪ Mobility
Machinery/Components ▪ Reporting
▪ Retail ▪ Service
▪ Wholesale Distribution

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 SAP’s partner ecosystem provides multiple solutions for small businesses to meet business and
industry challenges.
 Here is a list of some solutions that have been developed by our software solution partners to extend
the functionality of SAP Business One. These solutions help our customers meet the unique
challenges for their business by combining the power of industry specific solutions with horizontal
extensions that go beyond generic business needs.
 The solutions are fully integrated into SAP Business One and certified by SAP.
 The solutions can be deployed on premise, in the cloud, or for SAP Business One, version for SAP
HANA.

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 Run your Business with Native Apps
Access important business data from any location at any time

Mobile Apps Key Benefits

▪ Instant access for employees who
need to view and update data from
anywhere
▪ Integrated analytics enable decisions
to be made in real time
▪ Comprehensive sales and service
functions
▪ Increased productivity of employees
on the road

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SAP Business One for iOS and Android devices cover all important business processes so employees
who are on the road or in remote locations, like a service technician, can get the information they need to
resolve customer issues, capture orders or see information contained in Business One like – customer
and supplier contacts and more. It reduces some of the frustrations that can be associated with being
away from the office, helping to make people more productive when they’re on the road.
Some key points are:
• Instant access for employees who need to view and update data from anywhere
• Integrated analytics enable decisions to be made in real time
• Comprehensive sales and service functions
• Increased productivity of employees on the road

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 Analytic Advantages of SAP HANA

Analytics everywhere: Analyze large

amounts of data in real-time
• Empower employees to leverage Analytics
data presented visually in their day- anywhere
to-day
SAP HANA apps: Leverage the power
of in-memory computing to perform
sophisticated calculations
• Available for cash flow and available
to promise processes
Enterprise search: Intuitive Google-like
Up-to-the-minute
search transforms the way employees cash flow forecast
use ERP

Real-time available-to-promise

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SAP HANA can be a game changer for a business. It’s what lies underneath the application to make it
possible to analyze the large amounts of data you have in real time. So instead of running a report and
having to wait for the results, the calculation is done instantly, regardless of the amount of data involved,
giving you immediate results and empowering employees to take action.

Unlike ERP systems of the past, SAP HANA’s power to crunch through data makes it easier for users to
search for and find what they need using a Google-like freestyle search. This reduces the need to
remember things like product numbers or customer numbers and lets you search Business One the way
that you would use a search engine – with keywords. It’s an absolute time saver for users – where they
don’t have to know all the ins and outs of the system but can get the information they need right away.

And it makes it possible to look at more data and do more sophisticated analysis and perform complex
calculations, like we do with our SAP HANA apps. For example our advanced available-to-promise (ATP)
app provides real-time visibility into current inventory, ordered stock, replenished stock, and stock being
delivered. You can immediately reserve current stock for future delivery dates and reschedule existing
orders on the fly to optimize product movement.

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 Go Global and Enjoy Local Support

Used by companies
in 170+ countries

27 languages

44 localizations

Current Localizations
Using Existing Localizations

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SAP Business One is used by customers in over 170 countries around the world in 27 languages.
While SAP provides 44 localizations for the product, our partners have adapted these localizations to fit
the needs of many other countries.
Customers can go global while receiving support by partners that have deep, local knowledge and
expertise.

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 Where To Find Additional Information

Education Partnering with SAP

▪ Download Training Material ▪ Partnerships
▪ Access Online Training ▪ Certification Process
▪ ... ▪ ...

Marketing & Sales

Service & Support
SAP ▪ Marketing Resources
▪ Upgrades & Patches
PartnerEdge ▪ Sales Tools
▪ Support Center
Portal ▪ Competitive Information
▪ License Key Request
▪ ...
▪ ...

Solutions Solution Development

▪ Release Planning ▪ Service Layer
▪ Features and Functions ▪ Software Development Kit
▪ ... ▪ Integration Framework

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Your best source of information regarding SAP Business One is the global Partner Edge portal. You need
to be an SME partner or employee of SAP to access the portal. There are also local portals available by
country and region.
Ask your instructor for the most current link to the PartnerEdge portal. From here you can navigate to
different areas that provide information about Solutions, Solution Development, Service & Support,
Partnering with SAP, Marketing & Sales and Education.
Learn more about the SME Portal in the TB1200 SAP Business One – Implementation and Support
course.
The SCN (SAP Community Network) is another resource for sharing information and community support
for any interested persons. Anyone can register to be an SCN user.
 Summary

Here are some key points:

▪ SAP Business One integrates business functions into one digital platform seamlessly, giving you
instant access to real-time information through one single system. The application is divided into a
number of modules, each covering a different business function.
▪ The SAP Business One interface serves as a central access point for all your business needs.
Users can also access the system via browsers and mobile devices.
▪ SAP Business One can run both on premise or in the cloud.
▪ You have the choice of databases: SAP HANA or Microsoft SQL. With the SAP HANA database,
you have access to powerful analytics and apps designed to use the advantages of in-memory
computing.
▪ SAP’s partner ecosystem provides add-on solutions to meet business and industry challenges.
Additionally, SAP provides a portfolio of integration products that connect your business networks.
▪ The SAP PartnerEdge provides the best source for up-to-date information on SAP Business One
and support available from SAP.

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Here are some key points:

▪ SAP Business One integrates business functions into one digital platform seamlessly, giving you
instant access to real-time information through one single system. The application is divided into a
number of modules, each covering a different business function.
▪ The user-friendly SAP Business One interface serves as a central access point for all your
business needs. Users can also access the system via browsers and mobile devices.
▪ SAP Business One can run both on premise or in the cloud.
▪ You have the choice of databases: SAP HANA or Microsoft SQL. With the SAP HANA database,
you have access to powerful analytics and apps designed to use the advantages of in-memory
computing.
▪ SAP’s partner ecosystem provides add-on solutions to meet business and industry challenges.
Additionally, SAP provides a portfolio of integration products that connect your business networks.
▪ The SAP PartnerEdge provides the best source for up-to-date information on SAP Business One
and support available from SAP.

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