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Saturday, December 19, 2015

ISO 9001 test answers of 2016.

Find Complete and recently updated Correct Question and answers of ISO 9001.
All Answers updated regularly with new questions. Upwork ISO 9001 test answers
of 2016.

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Question:* What does ISO stand for?
Answer: • the International Organization for Standardization

Question:* Design and Development of product requires

planning per the ISO 9001 standard. What should the
organization determine during planning of design and
development?
Answer: • the design and development stages

Question:* What should an organization do if a piece of

measuring equipment is found out of conformance to
requirements?
Answer: • assess and record the validity of the previous
measuring results

Question:* How does an organization verify purchased product

required by the ISO 9001 standard?
Answer: • the organization shall establish and implement
inspection activities

Question:* How does top management provide evidence of its

commitment to meet the requirements of the ISO 9001
standard?
Answer: • by ensuring the availability of resources

Question:* The ISO 9001 standard requires an organization to

identify, verify, protect and safeguard what?
Answer: • customer property provided for use

Question:* During the design and development planning within

the ISO 9001 standard requirements, the organization is
required to determine what?
Answer: • the responsibilities and authorities for design and
development

Question:*Confirmation of the ability of computer software to

satisfy the intended application would typically include:
Answer: • its verification and configuration management to
maintain its suitability for use

Question:* The ISO 9001 standard requires an organization to

implement effective arrangements for communicating what to
customers?
Answer: • enquiries, contracts, or order handling including
amendments

Question:* How should auditors conduct internal audits per

the ISO 9001 standard?
Answer: • Auditors shall not audit own work

Question:*Preservation of product per the ISO 9001 standard

includes:
Answer: • handling, packaging, and storage

Question:* Who is responsible for establishing the quality

policy of an organization?
Answer: • top management

Question:* An organization must perform what to check how

its quality management system is working?
Answer: • internal audits

Question:* How does an organization monitor and measure

customer satisfaction?
Answer: • customer data on delivered product quality

Question:* The ISO 9001 standard requires an organization to

ensure records of evidence of conformity are what?
Answer: • legible, readily identifiable and retrievable

Question:* The ISO 9001 standard refers to a methodology as

PDCA. What does PDCA stand for?
Answer: • Plan, Do, Check, Act

Question:* The ISO 9001 standard requires an organization to

take action to eliminate the causes of nonconformities in
order to what?
Answer: • prevent recurrence

Question:* When nonconforming product is corrected, it shall

be subject to what?
Answer: • re-verification to demonstrate conformity to the
requirements

Question:* Why would an organization implement a quality

management system that meets ISO 9001 standard
requirements?
Answer: • to improve the efficiency and effectiveness of
company operations

Question:* Per the ISO 9001 standard, an organization is

required to plan an audit program that considers the results of
what?
Answer: • previous audits
Question:* The ISO 9001 standard requires the output from
the management review shall include any decisions and
actions related to what?
Answer: • improvement of product related to customer
requirements

Question:* The ISO 9001 standard requires a organization to

ensure its personnel are aware of what?
Answer: • the established quality objectives

Question:* The ISO 9001 standard requires the organization to

provide training, where applicable, or take other actions to
achieve the necessary what?
Answer: • competence

Question:* The ISO 9001 standard requires an organization to

apply suitable methods for monitoring and measuring the
quality management system processes and shall demonstrate
the ability to achieve planned results. When planned results
are not achieved, what should happen?
Answer: • correction and corrective action shall be taken

Question:* The ISO 9001 standard requires an organization to

establish processes to ensure that monitoring and measuring
equipment is controlled. This includes:
Answer: • measuring equipment shall be calibrated and/or
verified

Question:* An organization shall conduct internal audits when?

Answer: • determined planned intervals

Question:* How does the ISO 9001 standard define an

"outsourced process?"
Answer: • a process that the organization needs for the
quality management system and which the organization
chooses to have performed by an external party

Question:* How does an organization become ISO 9001

certified?
Answer: • Through an independent certification body that
determines the product, service or system in question meets
ISO 9001 standard requirements

Question:* What does product design and development

verification of the ISO 9001 standard require?
Answer: • to ensure the outputs have met the input
requirements of the design and development

Question:* The ISO 9001 standard requires top management of

an organization to ensure the quality policy includes what?
Answer: • a commitment to continually improve the
effectiveness of the quality management system

Question:* The ISO 9001 standard requires an organization to

review its quality management system at planned intervals.
Why?
Answer: • to ensure its continuing effectiveness

Question:* The ISO 9001 standard requires an organization to

establish a quality manual that includes:
Answer: • a justification of any exclusions to the
requirements of the standard

Question:* The ISO 9001 standard requires an organization to

handle nonconforming product how?
Answer: • by taking action to eliminate the detected
nonconformity

Question:* ISO 9001 is considered compatible with what other

ISO standard?
Answer: • ISO 14001

Question:* Clause 4.2 of the ISO 9001 standard requires a

organization's quality management system to include a:
Answer: • documented quality objective statement

Question:* The required documentation for the ISO 9001

standard can be:
Answer: • in any form or type of medium

Question:* What does product design and development

validation of the ISO 9001 standard require?
Answer: • to ensure that the resulting product is capable of
meeting all specified requirements and intended uses

Question:* Who should the Management Representative be of

an organization?
Answer: • member of the organization's management

Question:* The implementation of a organization's ISO 9001

management system is influenced by:
Answer: • its products, processes, and size

Question:* Under 4.0, the ISO 9001 standard requires an

organization to control required documents. One of these
controls is:
Answer: • to ensure changes and current revision status of
documents are identified

Question:* The ISO 9001 standard promotes the adoption of a

process approach because:
Answer: • this approach enhances customer satisfaction by
meeting customer requirements

Question:* Audits are a vital part of ISO 9001's management

system approach as they enable the organization to:
Answer: • check how far their achievements meet their
objectives

Question:* The ISO 9001 standard requires an organization to

determine requirements specified by the customer to include
requirements for what?
Answer: • delivery and post-delivery activities

Question:* The ISO 9001 standard requires the organization's

quality manual to include:
Answer: • a description of the interaction between the
processes of the quality management system

Question:* The ISO 9001 standard requires an organization to

plan and implement the monitoring, measurement, analysis
and improvement of processes needed to what?
Answer: • continually improve the effectiveness of the
quality management system

Question:* The ISO 9001 standard can be applied to:

Answer: • any organization, large or small, whatever its
product or service and regardless of its sector of activity.
Question:* The ISO 9001 standard requires top management to
ensure that appropriate communication processes are
established within the organization and that communication
takes place regarding what?
Answer: • the effectiveness of the quality management
system

Question:* ISO 9001 requires an organization to implement a

quality management system to demonstrate:
Answer: • the organization's ability to consistently provide
product that meets customer requirements

Question:* The ISO 9001 standard requires a organization to

determine and maintain the infrastructure needed to achieve
conformity to product requirements. Infrastructure includes
what?
Answer: • software and hardware

Question:* Per the ISO 9001 standard, documents required by

the organization's quality management system shall be:
Answer: • controlled

Question:* The organization is required to conduct a review

prior to the commitment to supply a product to the customer
and shall ensure that the organization has the ability to meet
what?
Answer: • the defined requirements

Question:* Clause 7.0 of the ISO 9001 standard is Product

Realization. The standard requires a organization to plan and
develop the processes needed for product realization. What
does planning product realization include?
Answer: • the need to determine the required monitoring
activities specific to the product

Question:* The organization is required to determine and

provide the resources needed to enhance customer
satisfaction by what?
Answer: • meeting customer requirements

Question:* The recommendations for improvement is

considered an input for what?
Answer: • management review

Question:* When monitoring and measuring product, what

type of records shall be maintained by the organization per
ISO 9001?
Answer: • evidence of conformity with the acceptance
criteria

Question:* What purpose would an organization seek an ISO

9001 certification?
Answer: • To provide the organization's customers assurance
of consistent, good quality products or services

Question:* The ISO 9001 standard requires planning from top

management. What shall be measurable and consistent with
the quality policy?
Answer: • quality objectives

Question:* Under 4.0, the ISO 9001 standard requires an

organization to monitor, measure and analyze processes to
determine if they are:
Answer: • effective
Question:* Which should an organization use to continually
improve the effectiveness of the quality management system
per the ISO 9001 standard?
Answer: • quality policy, management review, audit results

Question:* The ISO 9001 standard requires an organization to

take action to eliminate the causes of potential
nonconformities. What is this called?
Answer: • preventive action

Question:* The ISO 9001 standard requires the organization to

determine and provide the resources needed to enhance
customer satisfaction by meeting:
Answer: • customer requirements

Question:* A documented procedure for preventive actions

shall be established to define requirements for what?
Answer: • determining potential nonconformities and their
causes

Question:* A review of the design and development of product

is required by the ISO 9001 standard. The review shall:
Answer: • identify any problems and propose necessary
actions

Question:* The ISO 9001 standard requires control of

production and service provisions under controlled conditions.
Controlled conditions shall include:
Answer: • the availability of work instructions
Question:* The model of a process-based quality management
system illustrates process linkages based on the ISO 9001
standard clauses 4 - 8. What process plays a significant role in
determining inputs?
Answer: • Customer Requirements

Question:* Certification is performed by external certification

bodies, which are largely private. When choosing a
certification body it is a good idea to:
Answer: • bear in mind that the cheapest could be more
costly in the long run if its auditing is below standard

Question:* The ISO 9001 standard requires an organization to

identify what by suitable means throughout its realization?
Answer: • product

Question:* The organization is required by the ISO 9001

standard to collect and analyze appropriate data to
demonstrate effectiveness of the quality management system.
This analysis of data shall include:
Answer: • customer satisfaction data

Question:* The ISO 9001 standard requires an organization to

determine post-delivery activities related to product. This
might include:
Answer: • final disposal

Question:* The ISO 9001 standard requires an organization to

review requirements related to product prior to supplying the
product. What should this review include?
Answer: • changes to orders
Question:* Conformity assessment is the process used to show
that a product, service or system meets specified
requirements. The main forms of conformity assessment are
certification, inspection and what?
Answer: • testing

Question:* The ISO 9001 standard requires "document

procedures" to how many specific elements in an
organization's quality management system?
Answer: • 6

Question:* Although ISO does not perform certification, what

committee has produced a number of standards that relate to
the certification process?
Answer: • CASCO (Committee on Conformity Assessment)

Question:* The ISO 9001 standard requires an organization to

review its quality management system at planned intervals.
What "inputs" shall management review records include?
Answer: • changes that could affect the quality
management system

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