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2. Table of contents
3. Executive Summary
The main objective of this project is to develop a business plan for the export of milk candy to
the New Jersey market in the United States. At present the export of dairy products, as well as
the sweets that come from it is a fundamental part for the economic development of Ecuador.
In the year 2008, the Institute for the Promotion of Exports and Investments PRO ECUADOR
showed that dairy products were sold abroad for $ 2.7 million, compared to 5 million in 2010.
Their cheeses, yogurts and milk delicacies went to the market of The United States, Europe,
Candy of milk manjar is a product with great acceptance in Ecuador, which has a high
consumption among the population of all ages. In our country the production of this product is
obtained from milk which is integrated with other products such as sugar, has a ball shape and
are highly demanded in all kinds of events such as parties, business meetings, etc.
Ecuador is the trade partner of the United States with the highest growth rate in Latin America,
since it enjoys some international agreements with tariff preferences facilitating trade among the
The implementation of the business plan for the export the Candy of milk manjar is favorable
since in the state of New Jersey located in the country of the United States and this is a market
4. Introduction
development, with a favorable evolution over the years. Currently the dairy industry has
presented a high growth thanks to some changes that have been registered, such as the
production matrix, where this industry has been taken into account to promote its better
development.
The present project consist in create a business plan that allows the export the candy of
milk manjar because this product is known here in Ecuador is also have great demand because
people generally consume it in different types of meetings and thus open other sources That help
The idea of implementing or realizing this project arises because in the state of New
Jersey that is the destination point or segment of our product is mostly populated by the Latin
community where it has gradually achieved economic, political and social growth. The candy of
milk manjar will have a good reception because in this city there are also a large number of
Through the development of this project we can determine the most viable way to export
this product and also analyze how will be this new market in addition to the way it is produced,
which is totally handmade without chemicals and thus we can also contribute to the environment.
5
5. Problem Statement
The milk manjar that we will use to make the candy is a traditional sweet in some Latin
American countries such as Argentina, Bolivia, Chile, Peru, Brazil, Uruguay, Paraguay, Puerto
Currently in Ecuador there are different cantons like Cayambe, Chaco, Salinas,
Rocafuerte, that are dedicated to produce handcrafted the milk manjar; So it is necessary to make
a business plan that leads to the need to export this product to be consumed abroad and thus
1.1. Justification
The present project has as an objective the analysis of the viability for the export of an
artisanal product like the candy of milk manjar, through a market different to the ours, being the
main target of destination to the Latino communities due to the increase in the migration of
Ecuadorians over time especially located in the United States established in the state of New
Jersey.
Thanks to the good climatic conditions and the variety of products that are produced in
our country it facilitates the production of the candy of milk manjar, which will be of
contribution and benefit to the realization of our project; through responsible production will
allow generate added value and new opportunities such as product expansion and be known in a
different way.
6
Taking into account that the target market has proven to be receptive in the acquisition
and acceptance of new products. According to Nielsen's study, the power of multicultural
consumers transforms American society mentions: "Consumers are drawn to brands, products
and activities that reinforce their cultural roots. And these behaviors are also affecting the buying
For this reason, we have developed a business plan that has been motivated from the
practical point of view so that our Ecuadorian brothers residing in New Jersey feel closer to
home and can consume this product, feeling like a means of contribution To the economy of the
country where for this reason the export of the product is focused to reach this market in which
there are potential customers from different countries of Latin America where through their
Export candy of milk manjar to the New Jersey market where there are potential Latino
To analyze the demand that would exist in the state of New Jersey for the
6. Referential Framework
The daily consumption of milk powder, condensed milk, butter and milk of manjar added
only 0.79 kilos per person per year last year. The explanation is that they are products of
occasional purchase and for specific dishes like cakes, desserts, etc., these products are exported
daily to different countries of the American continent. The sweet of manjar is very quoted
Homemade candies of manjar has as main ingredient the sweet of manjar this is milk
manjar de leche, is also known as manjar, manjar blanco, arequipe or cajeta, a traditional Latin
American sweet and corresponds to a caramelized variant of milk. Its consumption extends by all
the Latin American countries and those places with extensive colonies of these nationalities. this
product receives different names depending on the country in which it is consumed, presenting
some varieties industrial and craft. It is widely used in pastries, bakery, and ice cream shop.
There are several stories regarding the origin of milk manjar. However, it is difficult to
establish what is true since many of the countries where it is produced are attributed to its
invention. In Brazil is the first report Production script for milk manjar. (Gerais, 2011)
The anecdote of Roses is a mystification Derived from another happened 12 years earlier
in Chile. It indicates that the Product to the Rio de la Plata and Peru would have occurred after
the arrival From the Army of the Andes to Chile in 1817 and that the main Promotion of the
8
product was precisely the Argentine liberator José de San Martín, who instead of the grout was
offered –manjar to sweet in his mate. San Martín, a renowned sybarite, liked of milk manjar in
such a way that he decided to take several jars in the liberating expedition of Peru. (Ducrot,
1998)
Chile has never claimed paternity about the product, but there are records of its
consumption since colonial times, The Argentine architect Patricio Boyle, during the First
Seminar of Agroindustrial Heritage of Mendoza, in 2008, he realizes that in 1620, the Colegio de
Mendoza reported in his book expenses the importation of several jars of Chilean milk manjar:
In the seventeenth century, several jars of manjar, the famous Chilean origin and that travel
There are writings of the elaboration of milk manjar in Cuba dating from 1603 where it is
claimed to be a homemade dessert made in Havana as Present to the sailors when arriving at
port. On the other hand, Rodolfo Terragno assures that milk manjar is found in diverse cultures
ancient. For example, in Ayurveda Recommended to avoid diseases. To date, no country has the
6.1.2. Caracteristics.
It is made with milk, sugar and vanilla essence. Usually one pinch of sodium bicarbonate
as a colorant. Although the original sweet is made with cow's milk, can also be made with goat's
milk (although it is not a usual variety). In fact, each variant of the name represents a variant in
its elaboration. The Colombian arequipe is made with milk from cow and sugar with the addition
of sodium bicarbonate, boiled until caramelized the sugar and evaporate the milk, remaining like
In the ríoplatense market (argentina and uruguay) different types and Varieties of milk
manjar:
Familiar, traditional or classic: its main characteristic is brilliance and its creamy
consistency. Its use is very varied, going from the accompanied (greased) on slices of
bread alone or with lard until cakes, ice creams, puff pastry filled with sweet milk,
Pastry or confectionery: it is more concentrated, opaque and with cut. It can carry
vegetable substances that increase its consistency. Is used mainly in cakes and cakes.
For ice cream: it is of industrial use, it looks similar to the familiar one, but with more
Other varieties of milk manjar include dietary milk manjar and mixed (combined with
other elements)
There are a large number of dairy producers at the national level using from home
instruments to the most advanced technology. This is how the delicacy Varies in flavor, texture,
However, the best known and most popular brands in the local market are the from
The analysis of the 5 forces of porter is a tool that facilitates the determination of the
intensity of competition and rivalry in an industry, and therefore, highlights the interest in this
industry in relation to opportunities for investment and profitability. Becoming aware of the five
10
forces helps the company to understand the environment of the sector in which it competes and
have a posture more profitable and less vulnerable to attack. (Secretaría Nacional de
The ISIC of the industry is C1050.09.01 Elaboration of other dairy products: milk
The bargaining power of customers is a large threat. Being a product to be exported, our
customers in this case are our distributors: Family Foods Distributors y La Fe Distributors in
United States, which are engaged in the purchase of ethnic products from different Latin
American countries to distribute them in several states among which found new jersey, which is
an advantage because the company will arrive directly to the market segment chosen. However it
is a threat high because only two suppliers, the conditions of purchase customers. In this case,
the company depends on the conditions that they propose to be able to sell the product and runs
participate is a fragmented industry because there are several businesses. New Jersey has forms
of business in which companies Reach Latino consumers through stores and offer imported
products and being a developed among which are Ujarras from Costa Rica, Facundo from
Ecuador, Snob from Ecuador, Alpina from Colombia, which offer different products and would
Also in New Jersey, there are fairs like the big trade show "World Of the Latin cusine
"which aims to bring together a number of manufacturers of food, suppliers, importers from
11
Caribbean and Latin American countries buyers, marketers, distributors, among others, who have
the opportunity to present their products to interested distributors within the State of New Jersey.
This means that there are many opportunities for new companies that want to enter the market
The threat of incoming competition in this industry is average. Within the Main barriers
that can be found at the time of entry to the United States market, are Food and Drug
Administration (FDA) because the country seeks to protect the economy and Safety of the
country to safeguard the health and well-being of the consumer and / or To preserve animal or
plant life. For the nationalization of these The requirements of the national regulatory authority
Public protection, which is managed by the National Drugs and Food - Food and Drug
Administration (FDA).
With regard to access to distribution channels, the different products that focus on
meeting the needs of the Latin New Jersey are distributed through companies such as Family
Foods Distributors and La Fe Distributors whose aim is to reach consumers with products
imported from different places in Latin America in supermarkets and stores where Latino
consumers shop. Because the market focuses heavily on the purchase of products by the taste of
the product will be the motivator for the customer to prefer the product before the competition.
The bargaining power of suppliers is a high threat. At market in New Jersey, there are a
variety of suppliers for the Delicacy, jams and sweets. These providers Ecuadorian market as
Facundo and Snob but also come from the Markets of the different countries of Latin America,
12
as well as our Neighboring Colombia, has companies such as Alpina and food Copelia or as is
The characteristic main of these suppliers unlike the company of homemade candy of
manjar is that they are suppliers that are market-based and have with a very varied product
portfolio as well as the resources Necessary to invest and be able to supply the distributors with
their products. Not being the sole supplier of this distributor industry Family Foods Distributors
and La Fe Distributors, who work together with different supermarkets and stores such as bravo,
food bazaar supermarket, Stop & Stop, western beef, compare foods, path mark and associated,
the distributors will have the advantage of placing the conditions of payment, inventory and
distribution. For this reason, new markets that can meet the needs of new consumers potential, as
well as diversifying the portfolio of products that will allow provide the market with new
Substitute products are a high threat. Target market counts with different products that
cover the same need as the product proposed. In the same way there are many substitute products
like sighs, alfajores among other products that are direct substitutes. These products are to the
liking of the Latin consumer and in the event that there is no availability of homemade caramel
On the other hand are products that are indirect substitutes like candies, Chocolates,
biscuits, between others sweet. The companies Distributors of these substitutes have many years
of experience and scale production reason why their products are always available on hangers by
offering a wide variety of goods that can meet the same needs as the product being offering.
13
There is a segment of sweets that are not common but are nevertheless of great
sentimental value, especially for Ecuadorean consumers, milk manjar and cocadas. These sweets
do not Are known by all consumers, however as commented in the interview with the market
expert in the United States, people tend to buy these sweets because they prefer unusual flavors
and Are difficult to find in supermarkets because their availability is scarce and seasonally,
Export
It is the commercial activity that consists of selling products and services to another
country. Likewise, exports can be designated as the set of goods that are exported.
Direct export
It is this strategy in which the company itself is in charge of the export process, being
able to control the marketing process at the same time, as well as gain knowledge about
subsidiaries.
Indirect Export
This is done through intermediaries that support the export process. The exporting
company, in this sense, depends on the contracting of the services of purchasing agents in the
country of destination, as well as trading companies, which are responsible for the entire
International Certificates
14
Certifications are the system established to identify a product with certain specific
characteristics. There are countless governmental, international and business agencies (some
clearly transnational) dedicated to certify that the practices and production processes conform to
the particular standards of each of them: quality, origin, fair trade, sustainability, organic,
Pro Ecuador
It is the Institute for the Promotion of Exports and Investments, part of the Ministry of
Foreign Trade, responsible for implementing the country's export promotion and investment
policies and regulations, in order to promote the supply of traditional and non-traditional
products, markets and The actors of Ecuador, favoring the strategic insertion in the international
trade.
Customs tariff
They are the tariffs that tax the goods in the import, the export and the transit, as well as
the fiscal taxes, the complementary dispositions and the corresponding indices. Taxes on
products acquired importance from the sixteenth and seventeenth centuries following the
mercantilist doctrine, later in the nineteenth century began a policy of tariff agreements between
some countries. Many countries now belong to customs associations and unions, which has led to
a technical entity of public law, with legal personality, administrative, economic, financial and
The HACCP system is an internationally accepted and recognized method that helps
organizations systematically identify, evaluate and control all hazards that may affect food safety
and hygiene.
Non-tariff barriers
particular country, placing requirements on products or services such as: certain rules or certain
characteristics.
Sanitary barriers
They are those that propose to avoid the entrance into a country of those goods that can
damage the health of the population due to the possible content of harmful elements of physical,
Technical Barriers
It refers to the requirements that a given product must meet in terms of its general
Ecuapass
It is the new customs system of the country, which will allow all Foreign Trade Operators
Incoterms
It is the rules on the use of national and international terms of the International Chamber
of Commerce, which facilitate the process of global negotiations, define obligations and rights of
the buyer and seller, describe the tasks, costs and risks involved in the delivery of From the
selling company to the buyer, provided that the Incoterm is established in the sales contract.
16
International Treaty
It is a written agreement between certain subjects of international law and governed by it,
which may consist of one or more related legal instruments, and regardless of its denomination.
The marketing channel is the set of independent organizations that participate in the
process of putting a product or service at the disposal of the final consumer or an industrial user.
The product will be distributed to specific distributors available in the geographical area
of the state of New Jersey. Choosing and managing marketing channels has a high impact on
We plan to work with Family Foods Distributors and La Fe Distributors, who will be
responsible for distributing to supermarkets and grocery stores located in different sectors of the
Associated
Western Beef
Compare Foods
Path mark
Bravo
In total it is proposed to work with locals who are positioned in the market and who are
The supermarkets and stores mentioned are those that are directly related to the end customer
and have direct access to the target market because they are located in strategic locations in
The state of New Jersey is one of the richest and most USA, and its government, through
its portal of state of new jersey business portal details activities that seek to stimulate trade and
provides a business portal where you can find licenses and permits that are needed to establish a
business in this status. This will allow the company to keep informed of the regulations and new
The Latin market in the state of new jersey represents 19.7% of the total population,
which represents an opportunity for the candy of the manjar and the buying behavior of latinos in
the United States is based on their traditions and attitudes which represent opportunities for
multicultural market. Consumers are drawn to brands, products and activities that reinforce their
cultural roots.
Due to the importance of the use of technology worldwide and according to the statistics
presented, which mentions that the united states is a world leader in science, technology and
industry and Ecuador is one of the countries that grew the most in internet access in the last three
years, are factors that demonstrate that the company invest in technology to product innovation
and in turn must enter into marketing type that will allow you to reach potential customers
Conducted three interviews with expert, these interviews were structured so that experts
could detail the maximum information that allowed discovering the opinion and information
18
based on their experiences on the different topics such as: foreign trade, innovation and renewal
of products and purchase and distribution in the United States. The interviews were conducted
with the objective of finding an approach to the field in which the distribution of products is
developed in the state of New Jersey and obtain real market information that allows visualizing
Executing an export involves tariff issues and for Tariffs once the product is ready to
export, it is important to verify the restrictions that may exist at the time of making an
export.
In the USA, consumer products such as Homemade Candy of Manjar are regulated by
the FDA, is the sanitary authority that controls the safety of foodstuffs.
It is important to rely on the FDA's standards for products for human consumption
because there are generally restrictions on certain components that may have the
products.
Currently with Ecuador, the US does not have an FTA, although there is a tariff
preference treaty that the American government gives Ecuador, it is necessary to look
very carefully at the tariff heading that will be used for the product to obtain the best
tariff benefits.
Depending on the form of export, via Air, Land or Sea, and depending on the
negotiation with the customer in USA, the export route and the INCOTERM must be
that may exist so that the export can be executed without any problem.
Once you have the formulation of the product, the second step that must be followed
to cover everything related to the development and supply of the product, is the
You must have certified suppliers, both for materials raw materials such as packaging
Contingency plans must be in place to maintain business continuity, so that once the
business starts to grow, it will have alternate suppliers for sustainability over time and
in case of external events have a reaction time and not be left out of stock raw
At the national level, which covers packaging and plastics, there are about 12 suppliers
Always when contacting a supplier you should look for material specifications so that
Distributors, Inc.
The target market is structured by grocery stores and supermarkets, which are
distributed in the tri state area: New Jersey, New York and Connecticut where Latinos
20
from different countries like Puerto Rico, Cuba, Ecuador, Peru, Costa Rica, El
Salvador, Honduras, among others. And in turn there is a new migration of Venezuela
In the Tri-state area, the Latino consumer buys every two weeks, where the first and
second week is where the consumer buys more while the third and fourth consumers
the Latin stands out because he does not want to buy food.
The Ecuadorian market is specifically of the type of consumer who buys by longing
like for example products such as tapioca or white noodles are sold, achiote in grain
Stores do not buy big promotions so prefer the product in such a way that it can be
perched directly and this way not having to pay warehouses because the cost is very
high.
consumption such as in the autumn sells many cookies unlike the summer that sells
more drinks, likewise there are festive dates which give way to the consumption of
certain specific.
The project is merely commercial and export; It is important to know the Laws,
regulations and related entities that regulate foreign trade with the country to export, so that the
product has the certifications requested by the country as these are necessary to follow the
appropriate rules and to meet the objectives with Each of them, putting into practice the
execution of these.
21
Ecuador's trade agreement with the United States is the Generalized System of
Preferences - GSP. The GSP of the United States was authorized under Title V of the Trade Act
of 1974 and is subject to renewal by Congress. The program was recently extended until July 31,
2013 and has not been renewed. The GSP program provides duty-free and quota-free access to
approximately 3,500 products from 127 developing countries and 1,500 additional products from
Beneficiary countries in the Americas (as of July 2013): Belize, Bolivia, Brazil,
Dominica, Ecuador, Grenada, Guyana, Haiti, Jamaica, Paraguay, Saint Kitts and Nevis, Saint
Lucia, Saint Vincent and the Grenadines. (Ministerio de Comercio Exterior, 2017)
Pro Ecuador shows us access requirements to the United States market such as:
Commercial Invoice
The commercial invoice13, sales note or receipt must contain sufficient information so
that the USCBP official can determine if the goods subject to importation are admissible and if
so, proceed to the correct classification in the Harmonized Tariff System of the United States and
2. If the merchandise is sold or agreed to be sold, time, place and names of both the
buyer and seller. If the merchandise was consigned, the time and origin of the
shipment and the names of both the remitter and the receiver must be established.
22
3. Detailed description of the merchandise, including the name with which each item is
known, grade of quality and numbers of the packages in which the merchandise was
packed.
5. If your sale is sold or agreed upon, the purchase price of each item.
6. If the goods are sent for consignment, the value of each item must be in the currency
in which the transactions are made generally or in the absence of such value, the price
must be in the manufacturer's currency, seller, carrier, owner or the person who was
included the above, all expenses, costs incurred when bringing the merchandise to the
US port.
9. Indicate in detail all the reimbursements, disadvantages and generosity allowed for the
11. All goods or services provided for the production of the merchandise not included in
1. Separate the invoices required for each shipment. No more than one shipment from the
the same commercial carrier can be generated on a single commercial invoice. The
original invoices or invoices covering the merchandise, or extracts from them, must
include the current price paid or agreed to be paid, and must be attached to the
commercial invoice.
and sent from a consignee to the same consignee may be included in a single invoice if
the payments arrive at the port of entry by any means of transport within a term no
The invoice must be prepared in the same way as the invoices that cover individual
shipments and should include any additional information that may be necessary for the
particular class of goods traded. If it is practical to do so, the invoice must show the
amounts, values and other data of each payment, as well as the identification of the
4. Production "Assistant". The invoice must indicate whether the production of the goods
involved "assistance" costs (eg, dies, molds, tools, printing plates, works of art,
engineering work, design and development, financial assistance, etc.) Are included in
the price of the invoice. If these expenses were present, indicate their value, if known
and by whom it was supplied. Rental regime, or were they billed separately? In the
CBP provided the required information on the cost of production of goods for customs
valuation, the importer shall be notified by the port director. Therefore, invoices covering
24
shipments of such products must contain a statement on the cost of production by the
manufacturer or producer.
certain products or classes of products, in addition to the information normally required on the
commercial invoice. Although the US importer generally advises the exporter of these special
situations, it is important to take into account section 141.89 of the CBP Regulation, which
2. Prepare your invoices carefully. Write clearly. Leave enough space between the lines.
3. Make sure your bills contain the information that will appear on a well-prepared
packing list.
4. Indicate brand and number of each package so that it can be identified with the
6. Mark your products legibly and visibly with the country of origin unless they are
specifically exempt from the country of origin mark requirements and any other mark
7. Comply with the provisions of the special laws of the United States that may apply to
8. Observe the instructions closely regarding billing, packaging, marking, labeling, etc.,
sent by your customer in the United States. He or she has probably performed a
careful inspection of the requirements that must be met when the merchandise arrives.
10. Establish safety procedures at your sound facility and while transporting your goods
for shipping. Do not give narcotics smugglers a chance to introduce narcotics to your
shipment.
11. Consider sending a participating company to the Automated Manifest System (AMS).
12. If an authorized customs agent is used for the transaction, consider using a company
Depending on the product line, it will require special permits or certifications from a
regulatory entity and customs will be responsible for informing you. There are examples in the
attached list
Of the US entities that regulate the different products to enter the country, for the export
Food and Drug Administration (FDA): cosmetics of all kinds, medicines without
prescriptions, pills, homeopathic products, naturists, etc., drugs for drugs and derivatives and
their raw material, milk, cream, cream, cheese and cheese products This case also have to go
7. Applied Methodology
For this project of analysis will be used the type of descriptive research which serves to
obtain an overview of the subject, where by means of this we can get to know the situations,
customs and attitudes prevailing through the exact description of the activities, objects, processes
7.2. Method
The methodology that was applied to elaborate this study is through a descriptive analysis
The exploratory and descriptive studies seek to specify the important properties of
people, groups, communities or any other phenomenon that is submitted to analysis. In the
exploratory study, an economic analysis was carried out to determine the acceptance of our
The project also presents the economic and financial aspects where the financing is
detailed; state of projected cash flow, break-even point, Van and Tir in which it will be possible
7.3. Instrument
Through the macroeconomic study we conclude that the state of New Jersey is one of the
richest and most advanced in the US, it is an important destination for foreign immigrants to the
United States. There is a large Hispanic population, as well as many Chinese and Haitians. Its
27
GDP is $ 581,222 million, making it the 8th largest economy in the United States by volume of
GDP.
In New Jersey, GDP per capita in 2016 was $ 64,970, compared to $ 57,436 per capita GDP in
the United States. This is why it occupies the 8th place in the per capita GDP of the United
States, which means that its population has a good standard of living compared to the rest of the
New Jersey. (In Spanish New Jersey) It is one of the 50 states of the United States,
located in the Mid-Atlantic and Northeastern regions of the country. It limits to the north with
New York, the east with the Atlantic Ocean, the southwest with Delaware and the west with
Currently according to the United States Census page, the estimated population of the
state of New Jersey as of July 1, 2016 was 8,944,469 inhabitants, of which 20.0% are Latinos. Of
these 51.2% are of Female sex and the remaining percentage corresponds to the masculine sex.
New Jersey has an area of 22,591 km2 and a population density of 461.6 hab / km²,
making it the most densely populated state in the United States. It has an urban population of
8,324,126 inhabitants (94.7%) and a rural population of 467,768 inhabitants (5.3%). 9 The racial
68.6% white
8.3% Asian
As for the language, of the population over 5 years old, 71.31% speak English, being the
most spoken language in New Jersey, while 14.59% speak Spanish, 1.06% Italian, 1.06%
The bargaining power of customers is a large threat. Being a product to be exported, our
customers in this case are our distributors: Family Foods Distributors y La Fe Distributors in
United States, which are engaged in the purchase of ethnic products from different Latin
American countries to distribute them in several states among which found new jersey, which is
an advantage because the company will arrive directly to the market segment chosen. However it
is a threat high because only two suppliers, the conditions of purchase customers. In this case,
the company depends on the conditions that they propose to be able to sell the product and runs
participate is a fragmented industry because there are several businesses. New Jersey has forms
of business in which companies Reach Latino consumers through stores and offer imported
products and being a developed among which are Ujarras from Costa Rica, Facundo from
29
Ecuador, Snob from Ecuador, Alpina from Colombia, which offer different products and would
Also in New Jersey, there are fairs like the big trade show "World Of the Latin cusine
"which aims to bring together a number of manufacturers of food, suppliers, importers from
Caribbean and Latin American countries buyers, marketers, distributors, among others, who have
the opportunity to present their products to interested distributors within the State of New Jersey.
This means that there are many opportunities for new companies that want to enter the market
The threat of incoming competition in this industry is average. Within the Main barriers
that can be found at the time of entry to the United States market, are Food and Drug
Administration (FDA) because the country seeks to protect the economy and Safety of the
country to safeguard the health and well-being of the consumer and / or To preserve animal or
plant life. For the nationalization of these The requirements of the national regulatory authority
Public protection, which is managed by the National Drugs and Food - Food and Drug
Administration (FDA).
With regard to access to distribution channels, the different products that focus on
meeting the needs of the Latin New Jersey are distributed through companies such as Family
Foods Distributors and La Fe Distributors whose aim is to reach consumers with products
imported from different places in Latin America in supermarkets and stores where Latino
consumers shop. Because the market focuses heavily on the purchase of products by the taste of
the product will be the motivator for the customer to prefer the product before the competition.
30
The bargaining power of suppliers is a high threat. At market in New Jersey, there are a
variety of suppliers for the Delicacy, jams and sweets. These providers Ecuadorian market as
Facundo and Snob but also come from the Markets of the different countries of Latin America,
as well as our Neighboring Colombia, has companies such as Alpina and food Copelia or as is
The characteristic main of these suppliers unlike the company of homemade candy of
manjar is that they are suppliers that are market-based and have with a very varied product
portfolio as well as the resources Necessary to invest and be able to supply the distributors with
their products. Not being the sole supplier of this distributor industry Family Foods Distributors
and La Fe Distributors, who work together with different supermarkets and stores such as bravo,
food bazaar supermarket, Stop & Stop, western beef, compare foods, path mark and associated,
the distributors will have the advantage of placing the conditions of payment, inventory and
distribution. For this reason, new markets that can meet the needs of new consumers potential, as
well as diversifying the portfolio of products that will allow provide the market with new
Substitute products are a high threat. Target market counts with different products that
cover the same need as the product proposed. In the same way there are many substitute products
like sighs, alfajores among other products that are direct substitutes. These products are to the
liking of the Latin consumer and in the event that there is no availability of homemade caramel
On the other hand are products that are indirect substitutes like candies, Chocolates,
biscuits, between others sweet. The companies Distributors of these substitutes have many years
of experience and scale production reason why their products are always available on hangers by
offering a wide variety of goods that can meet the same needs as the product being offering.
There is a segment of sweets that are not common but are nevertheless of great
sentimental value, especially for Ecuadorean consumers, milk manjar and cocadas. These sweets
do not Are known by all consumers, however as commented in the interview with the market
expert in the United States, people tend to buy these sweets because they prefer unusual flavors
and Are difficult to find in supermarkets because their availability is scarce and seasonally,
At present, in the world, there are several companies that have developed their marketing
strategies, however, in Ecuador there is hardly an initiative by companies that contribute to the
It is important to note that the companies mentioned above operate in Ecuador and these
in turn introduce their ideas into the market. In concrete form, it is known that in Ecuador there is
Alpina: has a varied catalog of food products, especially dairy products and beverages.
The representative products of Alpina Ecuador are dairy products and desserts such as gelatin,
32
Alpinette and dulce de leche or arequipe, are of excellent quality and conform to special regimes.
In addition, Alpina received the international certification that allows it to export from Ecuador.
Nestle: is a company that is dedicated to the transformation of food resources and offers
a wide variety of products including dairy products and also dulce de leche, its products have
added value and are innovative, so Nestlé executives point out That Ecuador can become a
power in production and export of chocolate. At the moment, the company exports its products
Nutri de Lacteos San Antonio: it is dedicated to the elaboration of healthy, natural and
functional foods for all its consumers through the development of healthy alternatives offering a
range of products also has certification to export milk powder to Cuba and Peru.
Gonzalez: company that offers quality dairy products, through a rigorous system of
control and technology has also consolidated as one of the best in its line, currently offers its
international market.
The direct impellers of change in our product is any factor of natural or human origin that
directly generates changes in the processing and export process, therefore, affect the service flow
of the same.
The state of New Jersey, instead of the destination of our product, is one of the richest
and most advanced in the US, the State of New Jersey Business Portal details activities that seek
United States and assesses the impact of national and international regulatory policies on
consumer goods industries. Also the tendency of companies is to be legally responsible with the
33
environment for which the state of New Jersey provides a business portal where you can find
licenses and permits that are needed to establish a business in this state. (Christie, 2014)
This is why companies have changed and focused on developing products and packaging
that are environmentally friendly. At the global level, companies are encouraging me to know
about environmental care and recovery programs. It is important to mention that the United
States market in the United States is characterized by high migration rates, which is why it is
considered the most culturally and ethnically diverse country in the world.
Therefore, the condition of the climate and commerce of the state of New Jersey is high
reason why our product will be successful in the market because the main ethnic group is the
Hispanic one that represents the 20% of population where the consumers are attracted towards
Brands, products and activities that reinforce their cultural roots. (Nielsen, 2015)
According to the information brochure presented by the National Secretariat for Planning
and Development, the Ecuadorian economy has been characterized by being a supplier of raw
materials in the international market and at the same time an importer of goods and services with
higher added value. The non-oil productive sector of Ecuador has a lot of relevance, the
enterprises that help the economic and labor development of the country, are well received and
The food sector is an area of many opportunities and the export of Ecuadorian products
that can be made known in the foreign market is an opportunity to draw relevance from the
quality and diversity of products that our country has. Exports are an important part if we want to
boost the economy and in this case is an opportunity to export our product whose tariff heading
Within the detail of exports for the aforementioned tariff heading, it can be noted that
there is still no saturated market, which is an advantage for the company when entering the New
In a globalized market such as the United States, there is a potential market called the
multicultural market that is willing to buy "ethnic" products. These products have meaning as
Latino consumers are drawn to brands, products and activities that reinforce their cultural roots.
These products come from different countries in Latin America to meet the needs of Hispanic
When it comes to the buying habits of multicultural consumers, cultural identity and
social causes are very important to Hispanics. This type of consumer represents 38% of the US
population and knowing the cultural appeal that a brand represents to consumers is critical to
business, as multicultural populations vary widely, so businesses must have ethnic and
intercultural marketing.
The buying behavior of Latinos in the United States is based on their traditions and
attitudes which represent multicultural market opportunities. Consumers are attracted to brands,
and establish manufacturing and marketing functions in each of the countries or geographic
regions important for business, on the other hand the product does not need a local adaptation
because it is focused to satisfy needs of a certain niche of people who buy products whose
presentations are equal to those of the countries of origin but not products that have formats
To manufacture the product locally and exported to another country, the company can
8.3.Marketing strategy
8.3.1. Pricing policies: Prices for introduction, operating, mechanisms to set the
As a policy to establish the price, we will have a set of rules, criteria, guidelines and
actions that are established to regulate and set the amount of income from the sale of our product.
Our market offer is aimed at the general public whether it is children, young people, adults and
older adults, since the product we offer is 100% natural and healthy for all types of consumers.
At the time of establishing the price, we seek a maximum market participation, with
which we intend to obtain what every company seeks, which is profits from the sale of the
finished product.
Therefore, we will use a pricing policy that will govern the different circumstances of the
moment, not only considering the calculation system used, and will be combined with the profit
Costs.
Competition.
We have to take into account the most common price-fixing errors, which are:
excessively cost-oriented prices, prices that are not reviewed often enough and do not reflect
market changes; Prices that do not take into account the rest of the marketing mix, and prices that
GA will launch the product with an introductory price of $ 2 which will be within reach
Regarding the credit policies we will establish, they will be 30 days and 60 days,
depending on the customer and the purchase volumes that this makes; In the same way the
discount policy will be applied, which will be carried out through the reception of the product.
8.3.2.1. Image.
Homemade candies manjar of milk marketed to the New Jersey market will be presented on
different colored tissue paper and its packaging will be made of plastic material where the logo
8.3.2.2. Logo.
The logo should be simple to remember it easily, it should attract the attention of the
public and also give a strong impression of what the product tries to achieve, so the components
chosen were:
The product symbol is the shape of a candy, so that the client can easily associate the
The colors we chose are appropriate to reach the public and get the customer's attention.
The style of the words of the product name is curvilinear which allows the customer to
The company opts for a promotional strategy of aspiration and concentrates its efforts of
communication in the end user in order to build a demand with potential clients of the target
segment. This strategy allows to generate customer loyalty to the product and allows the brand to
38
be drawn through the distribution channel, forcing the intermediary to market the product to
meet consumer demand. The strategic objective is to neutralize the bargaining power of the
8.3.2.4. Advertising.
Initially, GA will develop BTL advertising and in a long-term ATL advertising. BTL,
Below the line advertising is a technique that allows you to have contact with people and reach
the specific market segment. This technique uses media such as direct mail, promotional events,
merchandising, point of sale activities among others. In this case the company will use BTL
Online advertising
Advertising is a tool that allows to reach many buyers in different geographic areas and
allows to repeat messages several times whose information obtains a great reach in a short time,
for this reason digital marketing strategy that the company will use is:
Create a fan page on Facebook so that users follow the brand and in turn use this medium
These tools seek to obtain information about the customer, the times that frequent the
page, comments, recommendations they have about the product and personal information that
The advertising ATL above the line uses conventional advertising media and its goal is to
reach a wider audience through mass media such as: radio, television, magazines, billboards, bus
39
stops and buses. However, ATL advertising is often very expensive, which is why GA will invest
The company will conduct a selective distribution strategy because the product will be
distributed to specific distributors available in the geographical area of the state of New Jersey.
Choosing and managing distribution channels has a high impact on several results areas, which
Revenue from sales: Choosing a channel that is within the reach of target customers is
paramount.
Value to the customer: Presenting and offering the product in certain channels helps to
Taking into account the important points that have been detailed above, it is proposed to
Distributors and La Fe Distributors who will be the intermediary between the company and the
final customer.
We plan to work with the following Family Foods Distributors and La Fe Distributors
intermediaries who will be in charge of distributing to supermarkets and grocery stores located in
Western Beef
Compare Foods
Path mark
In total it is proposed to work with locals who are positioned in the market and who are
specialized in selling variety of products. The supermarkets and stores mentioned are those that
are directly related to the end customer and have direct access to the target market because they
are located in strategic locations in the different sectors of the state of New Jersey.
8.4.Plan Financiero
los valores de inversión que se requieren, así como la elaboración de las diversas proyecciones
del Estado de Resultados y del Estado de Flujos de Caja, para que en base a estos resultados y
evaluación financiera.
41
8.4.2. Empaque.
Envase está hecho de plástico en el interior de ellas serán colocados las unidades de
caramelos de manjar caseros en este caso serán 20 unidades por envase. Cabe mencionar que
dichas cajas serán empacadas en cajas de cartón prensado que contendrá 50 cajas pequeñas.
será el principal proveedor del producto final de caramelos de manjar. Donde contará con
Las cantidades que recibe la empresa por su venta de los caramelos de manjar reflejan los
siguientes ingresos obteniendo de los beneficios que simboliza el flujo de capital por lo cual
incrementa la liquidez de la empresa. Examinando las disposiciones a pagar del cliente final
precio de venta al público por la caja de 20 unidades es de $ 2.00 exportación de la caja prensada
del producto final desde el Puerto de Guayaquil hacia el Puerto de New Jersey, este tendrá un
En lo referente a gastos, se tomó como base de partida los gastos estimados para el año 1
Estado de resultados
2017 2018 2019
Ventas totales $ 252.000,00 $ 267.120,00 $ 283.147,20
Estado de Flujos de Caja refleja “los movimientos de caja ocurridos durante un período, y
los desembolsos que deben estar realizados para que los períodos del período siguiente puedan
ocurrir.
inicial del negocio, y los créditos que ayudarán a financiarlo si es que los hubiere.
de gran ayuda para el cálculo de los indicadores de evaluación financiera (VAN – TIR), ya que
Se denomina como VAN (Valor Actual Neto) a la “diferencia entre el valor presente de
los flujos de entrada de efectivo de un proyecto y el valor presente de sus flujos de salida de
efectivo.
Para el desarrollo del presente proyecto, se realizado los cálculos del VAN (Valor Actual
Neto) que se detallan a continuación tomando en cuenta cada uno de los flujos de caja libres con
A la TIR (Tasa Interna de Rendimiento) se la conoce como aquella que “iguala al valor
presente de los flujos de entrada de efectivo de un proyecto con el valor presente de los flujos de
salida de efectivo como por ejemplo, fija al Valor Presente Neto como igual a cero.
Considerando los flujos de caja libres que generes el proyecto de inversión, el cálculo de
la TIR nos da como resultado un rendimiento del 16.63% después del tercer año de
funcionamiento.
Egreso de efectivo
Cuentas por Pagar $ 184.250,00 $ 195.305,00 $ 207.023,30
Gasto de Adm. Y de Ventas $ 12.371,38 $ 14.082,27 $ 15.895,83
Pago de Impuesto $ 11.430,00 $ 12.115,80 $ 12.842,75
Total egreso en efectivo $ 208.051,38 $ 221.503,07 $ 235.761,88
$ 80.682,87
Vpn 7,00% $ 70.690,22 $ 70.690,22
Van $ 690,22
Tir 7,55%
emprendimiento el monto del crédito será de $ 60.000,00 durante un plazo de 5 años y con una
tasa de interés del 11.23% anual de acuerdo a las tasas establecida por el Banco Pichincha.
El punto de equilibrio es aquel punto de operaciones en el que los ingresos son iguales a
los costó y gastos, es igual al Costo Total y no hay utilidad ni perdida. Nos ayuda a conocer las
unidades mínimas que la empresa produce de caramelos de manjar caseros, para no tener
Punto de Equilibrio
Contenido Total
47
$
Costo Variable 15.354,17
$
Costo Fijo 3.328,75
$
Costo Variable Unitario 73,12
$
P.V.P 100,00
$
Ventas Totales 21.000,00
$ 3.328,75
PE=
$ 26,88
PE= 124
Exportaciones Mensuales
10. Conclusion
The buying behavior of the market is based on their traditions and attitudes which
Market consumers are attracted to brands, products and activities that reinforce their
cultural roots and their consumption habits are based on their cultural identity.
48
The US market is open to receive new products, and as there are trade shows that allow
the products to be known to new interested distributors, it is an advantage that will allow
the company to expand its sales within the US market and find new potential customers
who you can learn more about brand and that it symbolizes.
Although there is very high competition in the market and there are products that are
direct and indirect substitutes, there is no product that is equal to what is going to be
offered in both product characteristics and flavor. A good reason is the homemade
candies of manjar will seek to conquer the market with a unique flavor that differentiates
11. Bibliography
http://www.proecuador.gob.ec/2012/05/23/eeuupanorama-de-los-productos-lacteos/
Pearson Education.
49
0-festejamos-nuestro-dulce-de-leche
http://www.nj.gov/njbusiness/licenses/
jersey
Ducrot, V. E. (1998). Los sabores de la patria. Buenos Aires: Grupo Editorial Norma.
doblo-sus-exportaciones-productos-lacteos-desde-2008.html
http://www.tell.cl/magazine/4690/concepcion/agosto/2011/columnas/el-manjar.html
http://www.comercioexterior.gob.ec/acuerdos-comerciales-3/
http://www.nielsen.com/mx/es/insights/news/2015/los-consumidores-multiculturales-
transforman-la-sociedad-de-eu.html
http://www.elcomercio.com/datos/ecuatoriano-consumio-litros-leche-data.html
50
http://www.planificacion.gob.ec/wp-
%20content/uploads/downloads/2013/01/matriz_productiva_WEBtodo.pdf
http://www.planificacion.gob.ec/
https://www.google.com.ec/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&u
act=8&ved=0ahUKEwjwkdDR59vUAhVRfiYKHaINBf8QFgghMAA&url=http%3A%2
F%2Fwww.sri.gob.ec%2FDocumentosAlfrescoPortlet%2Fdescargar%2Ff6fce8f9-0a4f-
4665-b8fb-44727d30f9a0%2FCIIU.xls&usg=AF
http://www.esacademic.com/dic.nsf/eswiki/102517
United States Census Bureau. (2016). Obtenido de United States Census Bureau:
https://www.census.gov/quickfacts/fact/table/NJ,US/RHI125216
12. Appendix
51
Appendix nº 1
Figure 8 Exports of Ecuador to the United States under tariff heading 1901902000
52
Appendix nº 2
GA
Guayaquil, Ecuador
Guayas - Ecuador
Of our consideration:
By this means, I am addressing you Banco del Pichincha with the purpose of requesting a Loan
in the amount of 60,000 dollars with a term of 60 months. The type of loan that we request are
commercial productive, To be able to carry out the business plan, giving the opportunity to
Attached is a statement of account where the flow of my personal capital is established, as well
Sincerely
General Manager
53
Appendix nº 3
GA
Guayaquil, Ecuador
Dear Sir
We have been requested by the Banco del Pichincha to advise the subject of your irrevocable
credit number 2202696004 in your favor for the GA account for the value of $60.000 (sixty
thousand dollars) available for your drafts in us at 30 days of view with by the following
document:
Invoices signed in triplicate the certified goods conform to Order No. 3925/06 dated June 18,
between GA and the Banco del Pichincha. We are asked to add our confirmation to this credit
and hereby commit ourselves to pay you the nominal amount of your drafts drawn within your
terms, provided that such drafts bear the number and date of the credit and that the letter of credit
pp
Guayas-Ecuador