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KPI No KPIs
URBAN SUBURBAN RURAL
4G KPI-1 MO/MT CSFB Call Setup Success Rate (CSSR) > 99.2% > 99.0% > 98.8%
With Fast
Return With Fast Return With Fast Return
Feature <= Feature <= 3sec. Feature <= 4sec.
2sec.
Time to return to 4G network after CSFB call
4G KPI-3 release in 2G network
Without Fast
Return <= 25 Without Fast Return Without Fast Return
<= 28 sec <= 30 sec
sec
With Fast
Return With Fast Return With Fast Return
Feature <= Feature <= 3sec. Feature <= 4sec.
Time to return to 4G network after CSFB call 2sec.
4G KPI-4 release in 3G network Without Fast
Return <= 10 Without Fast Return Without Fast Return
<= 11 sec <= 12 sec
sec
4G KPI-5 DL Throughput
CA
(10+15MHz) - CA (10+15MHz) - 65 CA (10+15MHz) - 65
Mbps Mbps
65 Mbps
CA
(10+10+15MH CA (10+10+15MHz) - CA (10+10+15MHz) -
85 Mbps 85 Mbps
z) - 85 Mbps
10MHz >
4G KPI-6 UL Throughput 10MHz > 10Mbps 10MHz > 10Mbps
10Mbps
Part1 35 35 35
Latency (ms) -
4G KPI-7 Median
Part2 45 50 50
VOLTE Accessibility
4G KPI -10 Start trigger: INVITE sent by MO 99.0% 98.8% 98.5%
•End trigger: Ringing received by MO
Only for
4G KPI-12 Voice Call Speech Quality Non-Sustainability [%] Only for reporting Only for reporting
reporting
Start Trigger:
Last 3G RRC
Messeage / Last 2G RR
Message
Stop Trigger:
LTE: First RRC
message
- Vendor is supposed to
suggest HTTP DL file size if
the CE test file dimension
(3MB) is too small to allow
massive activation of CA Stress test file size might be
increased in case of need.
• Refers to the average
data throughput calculated
on sequence basis and
without retransmissions
• Only successful
sequences are taken into
account (for failed
sequences in the transfer
phase no Mean Data Rate
will be calculated)
PS data cycle is composed
of HTTP 3 MB DL and
HTTP 1 MB UL as well as
HTTP 10s Stress test
[400MB] for UL and DL
Refers to the average data
throughput calculated on
sequence basis and
without retransmissions
• Only successful
sequences are taken into
account (for failed
sequences in the transfer
phase no Mean Data Rate
will be calculated)
Time between:
Client sends ICMP echo
request
Client receives ICMP echo
reply Part1 and Part2 clusters will be
provided by VGC according to the
The recommended actual transmisson performance
number of measurements
Service
per IPNon-Accessibility:
host is ≥ 100
Start trigger: INVITE
sent by MO
End trigger: Ringing
received by MO
Service Access Time:
Start trigger: INVITE
sent by MO
End trigger: Ringing Over delays due to backhaul and
received by MO core network problems shall be
Cut-off Call Ratio and Call excluded
Duration
Start trigger: 200 OK
(INVITE) sent by MO /
received by MT
End trigger: BYE
sent/received by MO or
MT
Service
The VOLTE Access<-> Time
VOLTEB
Start trigger:
scenarios replacesUserthe
presses the dialspeech
narrow-band button
sample End trigger:
with a superRinging
wide-
bandreceived
one inby MO to
order
assess “HD voice”. In this
case,
WB Speechthe speech
Quality quality
Non
assessment
Sustainability shall
[%]be
performed
– A “FALSE” using P.OLQA
Call/not
wide-band
Sustainable(ITU is a Rec.P.863).
call where
The speech sample
2 consecutive voiceis 23.85 HD voice codec can be used
super-wideband
samples MOS English is < 1.6 @
(Polqa 14wideband
KHz
reference)
Call window
–• 2 consecutive samples,
onoCall setupthe
matter time:
direction
20s (timeout)
(DL-UL / UL-DL) OR
–•o Call duration: samples
2 consecutive
120s
in the same direction (DL-
o Call DLwindow:
/ UL-UL)
– OR 5 or180s more voice
samples MOS < 1.6
– Sustainability to be
calculated as: FALSE /
(TRUECodec based MOS
+ FALSE)* 100 [%]
– reporting
Drop Callsisnot suggested
included
in the KPI calculation
– Denominator: completed
calls
Requirement for Scenarios Formula
Stat. on UE side:
1)Success Rate = Number of Success / Number of
Attempt ×100%
Definition : UE sents extend service request in LTE cell,
number of attempt is incremented by 1;
UE sends/receives Alerting in WCDMA cell, number of
success is incremented by 1;
Stat. on UE side:
1)Success Rate = Number of Success / Number of
Attempt ×100%
Definition : UE sents extend service request in LTE cell,
number of attempt is incremented by 1;
UE sends/receives Alerting in GERAN cell, number of
success is incremented by 1;
1)Use R9 Redirection
2)Location updated should be excluded
3)WCDMA Call Setup Latency condition: Measuredin UE side:
MTM(3G-3G)<4s(DT),the time longer than 4s should be subtracted. From:UE sends Extend Sevice Request message in LTE
4)HSS and HLR should be Converged. To:UE receives ALERTING message in WCDMA
1)The quantity neighbor should less than 20.If the total neighbor is
more than 20, our proposal is 36s(urban).
2)Even the reselection from 2G to 4G, because the neighbor includs (4G)RRC connection request-(2G)channel release
3G+4G, suggest to keep the above condition 1)
1)Testing tools and voice sample selected can reach peak MOS to 4.2;
2)Packet Loss Rate of core is less than 0.001%.
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Definition of URBAN
Definition of SUBURBAN
Definition of RURAL
For E2E KPIs, the samples that do not meet; GSMRxlevel >=-90dBm , UMTS:RSCP≥-95dBm or EcNo>-16, LTE: RSRP>-100dBm or SINR>
will be excluded. SGC may suggest routes for the clusters, VGC has the right to give the final decision.
KPI fluctuation due to engineering implementation should be excluded(such as network upgrade/capacity expansion/network restruct
If the bad KPI is caused by a worst cell has poor coverage, SGC and VGC will discuss case by case.
KPI abnormality caused by network congestion should be excluded;
KPI abnormality caused by non-SGC's equipment should be excluded(such as MME/transmission /UE/BTS/NODEB).2G/3G performance
be provided in case of need
Number of samples for the cluster PM KPIs should be more than 5,000;(all monitoring period total)
Network problems arising due to implementation delays from VGC
KPI degradations due to external limitations such as the Transmission Links(not more than 5ms). Readiness of FTTS will be checked in c
need.
Considering the new market policy issued by ‘operator’ (example: free call, etc.) and cause burst traffic happened which affect the curr
network performance seriously, VGC should inform SGC in advance and negotiate the optimization KPI baseline together or VGC should
SGC hardware/software expansion proposal for network performance guarantee.
External interference problems caused by other systems or sources which happen at frequent / repetitive intervals.
Performance degradation for a new geographical area, where it is proved that a new site(s) is needed, will be excluded from the KPI
measurements / reports. However SGC will put all optimization efforts in reducing the impact due to traffic from such areas on perform
network level
KPI decrease caused by co-frequency or adjacent-frequency interference brought by re-farming requested by Customer other than 10/
for GSM900
Planned downtime and activities (e.g. software upgrades) that have an impact on SLA and/or KPI performance.
KPI degradations due to the traffic model/coverage area change which exceeds System Planning capacity.
Change Requests made by Operator which have a direct impact on KPI performance measurement
Natural disasters or emergency situations announced by the government.
Major or special events (National and Religious Days, Meeting etc.) of which general traffic trend are affected such that the NW is subje
traffic demand. However as per the scope, SGC would implement necessary changes in the network and optimize to the best capacity f
event, if pre-informed.
Failures as results of any external factors (such as Force Majeure, problems related to Non-SGC scope, vandalism, extreme bad weathe
be presented to VGC with valid proofs. SGC will do their best in investigating such issues so as to reduce the impact.